SOW_-_Rotational.pdf

PERFORMANCE WORK STATEMENT (PWS)

Task Force – Missouri Operation Patriot Bandoleer

Lodging 1-23 August 2016

1.0 General: This is a service request contract to provide hotel rooms, breakfast meal, space for a dinner meal to be catered, and laundry service in support of Task Force – Missouri Operation Patriot Bandoleer (TF – MO OPB) for nine groups rotating in for two nights each.

1.1 Description of Services: The contractor shall furnish supervisory personnel, training, equipment, materials, and supplies to accomplish the tasks of providing hotel rooms, breakfast meal, space for a dinner meal to be catered and laundry service as specified in this Performance Work Statement (PWS).

1.2 Objective: Contractor provides lodging, based on double occupancy, breakfast, space for a catered dinner, and laundry service at a hotel within ten miles of Military Ocean Terminal Sunny Point (MOTSU), NC located at 6280 Sunny Point Road SE, Southport, NC 28461-5000.

1.3 Scope: The contractor must provide lodging, breakfast meal daily, space available for a catered evening meal, and laundry service in the quantity outlined in Technical Exhibit 1.

1.4 Period of Performance: The Period of Performance shall be 1-23 August 2016.

1.5 General Information:

1.5.1 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract.

1.5.2 Quality Assurance (QA): The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) (defect rate(s)).

1.5.3 Recognized Holidays: No holidays shall be recognized throughout the duration of these services as lodging and meals are continuous.

1.5.4 Hours of Operation: The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. Hotel rooms must be available no later than (NLT) 1500 for check-in. Breakfast meal times will fluctuate every other day, as indicated in Technical Exhibit 1, with a hot buffet-style breakfast served between the hours of 0500-0700 or a to-go breakfast to be picked up between the hours of 0330-0400. Space must be available daily for the serving of an evening meal to be catered by an outside vender between the hours of 1800-2000. The contractor is required to allow thirty minutes prior to evening meal service for vender set-up and thirty minutes after evening meal service for vender clean-up. On the date indicated in Technical Exhibit 1, laundry service pick up is 0800 and is required to be returned within 12 hours.

1.5.5 Place and Performance: The work to be performed under this contract will be performed at a facility within ten miles of MOTSU, NC and able to accommodate the quantity of Soldiers listed in Technical Exhibit 1.

1.5.6 Protection of Personally Identifiable Information (PII): The contractor shall protect all Personally Identifiable Information (PII) encountered in the performance of services in accordance with DFARS

224.103 and DoDD 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.5.7 Special Qualifications: The contractor shall be able to communicate with government representatives. The contractor shall ensure that employees are legal residents of the United States, qualified, possess the skills, knowledge, and training to satisfactorily perform the services required by the contract. Personnel performing work under this contract shall not be considered employees of the Government.

1.5.8 Standards: Personnel employed by the contractor shall be citizens of the United States or possess a valid U.S. Immigration T-151 or I-94, Alien Registration Card. Personnel shall read, write, speak, and understand English. Personnel shall be free of felony criminal records.

1.5.9 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the Contracting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.5.10 Contract Manager (CM): The contractor shall designate a CM who shall ensure performance under this contract. The name of this person shall be designated in writing to the KO. The CM shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, (or the KO if a COR is not assigned), to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.5.11 Accommodations: The Joint Travel Regulation must be adhered to for approved accommodations.

See: https://www.defensetravel.dod.mil/Docs/perdiem/JTR.pdf, Section 1210 as well as the U.S. Fire Administration’s Hotel-Motel National Master List at http://apps.usfa.fema.gov/hotel/ for approved locations.

2.0 Definitions and Acronyms:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS.

When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 QUALITY CONTROL. All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 WORK DAY. The number of hours per day the contractor provides services in accordance with the contract.

2.1.13 WORK WEEK. Monday through Sunday.

2.2 ACRONYMS:

AEI Army Enterprise Infrastructure AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation AT/OPSEC Antiterrorism/Operational Security CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFAC Dining Facility DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation

GFP/M/E/S Government Furnished Property/Material/Equipment/Services HP Hotel Provided IA Information Assurance IS Information System(s) KO Contracting Officer MOTSU Military Ocean Terminal Sunny Point NLT No Later Than OCI Organizational Conflict of Interest ODC Other Direct Costs OPB Operation Patriot Bandoleer PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SS Self Service TE Technical Exhibit TF Task Force

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will not provide property, material, equipment, and/or services for this contract.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E): The contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract that are not listed under Section 3.0 of this PWS.

5.0 Specific Tasks:

5.1 Lodging:

5.1.1 All rooms must adhere to current space allocation guidelines set forth in DA PAM 40-11. A minimum sleeping space allowance of 72 square feet of floor space per person is required. Rooms must be eligible for double occupancy.

5.1.2 Each room must have two beds standard twin size or greater.

5.1.3 Hotel must include free parking, free Wi-Fi, and a fitness center. It is not the responsibility of the contractor for room incidentals.

5.1.4 If there are not enough rooms at a single hotel within ten miles of MOTSU, NC, then multiple hotels will be accepted. Motels will not be allowed. If all required rooms are not available in the same city within ten miles of MOTSU, NC then multiple locations will be accepted as long as the maximum distance between locations does not exceed 10 miles, and no more than two separate locations.

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5.1.5 Number of rooms required each day throughout the performance period are noted in Technical Exhibit 1. Any changes to this schedule will be given to the contractor no less than 48 hours prior to the day the rooms are required by the COR onsite.

5.2 Meals:

5.2.1 The hotel is required to provide breakfast meals for the quantity of Soldiers listed in Technical Exhibit 1. Nine groups will rotate through and stay for two nights each. Two types of breakfasts are required during specific hours. Each type of breakfast required is indicated in Technical Exhibit 1.

5.2.1.1 Day one: A hot breakfast, buffet style, served between the hours of 0500-0700.

5.2.1.2 Day two: Individually packaged to-go breakfasts to be picked up by Soldiers between the hours of 0330-0400.

5.2.2 Each meal must include a minimum serving portion as indicated. Appropriate changes to menu may be made, but must meet the minimum portion requirements for each meal:

BREAKFAST MEAL EXAMPLE MINIMUM:

Two Eggs Bacon (3 slices) OR Sausage (3 links/patties) Biscuits & Gravy OR Toast OR Pancakes Milk (8oz) AND Coffee (8oz) AND Juice (5oz)

5.2.3 Meals must be at appropriate temperature upon arrival and while being served. Meals can be repeated, but not on consecutive days. A projected menu of meals to be provided through the duration of the contract must be provided at time of proposal submission. The government reserves the right to find a proposal unacceptable based on projected menu standards. The contractor will ensure that all meals be in compliance at all times with food sanitation and food safety guidelines found in the FDA Food Code dated 2013.

5.2.4 The contractor shall be responsible for the purchase and payment of all food products required under this contract. Purchasing activities shall be conducted under the name of the contractor.

5.2.5 The contractor shall prepare all food to the greatest extent possible, on the day it is to be served.

Preparation methods will follow food nutritional practices to ensure that nutrient, textural and flavor characteristics of the food are maintained. Serving lines are to be well stocked throughout the entire meal. All serving equipment and dispensers for food items must be clean at all times. All hot food must reach the customers at 135 degrees or above, and all cold foods will be held below 41 degrees.

5.2.6 Minimum Quality of Food Products: The following specifications represent the minimum quality of food products to be used under this contract:

(a) Meat -U.S.D.A No. 1 or U.S.D.A Choice cut to institutional meat purchase (I.M.P.) specifications

(b) Seafood-U.S. Grade A, Certified

(c) Poultry-U.S. Grade A

(d) Eggs-U.S. Grade A medium size

(e) Pure ground beef-U.S.D.A. utility or better, not to exceed 10% fat

(f) Fresh fruits and vegetables-U.S.D.A. No. 1 Grade A, fancy

(g) For canned fruits vegetables and juices, Grade A, fancy, Grade B and choice are all acceptable

(h) Frozen fruits, vegetables, juices-U.S.D.A. Grade A

(i) Dairy products, cheese-U.S.D.A. Grade A

All other food and food products must be of comparable quality as defined above. The indicated grades are intended as minimum standards only, and the contractor is encouraged to exceed these minimums whenever possible. All other food not included in the above categories shall be of comparable quality.

Ground beef patties shall be 100% beef, consisting of a minimum of 90% lean and a maximum fat content of the finished raw patty of 10%.

5.2.7 Estimated head counts can be found in Technical Exhibit 1 for all meals that are required. Updates to these numbers will be given to the contractor no later than 48 hours prior to needing the meals by the COR onsite.

5.3 Space for catered meal:

5.3.1 The contractor is required to provide space for an outside vender to come in, set up, and serve an evening meal each day. Coordination of the set-up of the catered meals will be part of the contractor’s responsibility.

5.3.2 The contractor is required to provide meal seating accommodations for the evening meal either in the breakfast serving area or in a comparable space.

5.3.3 Space must be available daily for the serving of an evening meal to be catered by an outside vender between the hours of 1800-2000. The contractor is required to allow thirty minutes prior to evening meal service for vendor set-up and thirty minutes after evening meal service for vendor clean-up.

5.4 Laundry Service:

5.4.1 Two types of laundry service are required as outlined in Technical Exhibit 1. These services will be provided at no additional cost to the government.

5.4.1.1 Self Service (SS): The contractor is required to provide access to washers and dryers for laundry service.

5.4.1.2 Hotel Provided (HP): The contractor is required to provide two laundry bags per room. Dirty laundry will be available for pick up in each room NLT 0800 and must be returned to each room NLT 12 hours later on the days indicated in Technical Exhibit 1. Contractor is required to do no more than 7lbs of laundry per Soldier.

6.0 Technical Exhibit List: Technical Exhibit 1 – Rotational Lodging Contract