01. W912LP-24-Q-2006 PWS (Draft).pdf

Ver. October 2022

PERFORMANCE WORK STATEMENT (PWS)

FOR

Iowa Army National Guard Surface Maintenance Management (SMM) Shop Towel Lease and Laundering Services

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Shop Towel Lease and Laundering Services for the Iowa Army National Guard SMM, as defined in this PWS.

1.1.1 Objectives: Reserved.

1.2 Background: The Iowa Army National Guard operates ground and air maintenance facilities throughout Iowa that require the use of shop towels throughout normal business.

1.3 Period of Performance (PoP): The Period of Performance shall be one (1) base period of 12 months and four (4) 12-month option periods.

1.4 General Information:

1.4.1 Place and Performance of Services: The SMM service area covers 13 locations throughout the state as identified in Technical Exhibit 3. The contractor shall provide services between between the hours of 0700 and 1530 on Monday through Friday, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons.

When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.1.1 Telework: The Government does not permit the contractor to telework in support of this requirement. In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure that the Government's mission-critical operations stay operational during times of national emergency or incidents of national significance. Telework shall be at no additional cost to the Government.

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected

DRAFT

closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety, and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays.

The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day: June 19th

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer (KO) and the Contracting Officer Representative (COR) no later than (NLT) 10 days after contract award. After acceptance of the QCP, the contractor shall obtain the KO’s acceptance in writing of any proposed changes to its QCP. The contractor’s QCP shall include a description of its organization’s standard commercial practice on exchanging soiled towels with laundered towels.

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 Reserved.

1.4.5.1.1 Reserved.

1.4.5.1.2 Reserved.

1.4.5.1.3 Reserved.

1.4.5.1.4 Reserved.

1.4.5.1.5 Reserved.

1.4.5.1.6 Reserved.

1.4.5.2 For contractors that do not require a CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a Government representative).

1.4.5.3 Reserved.

1.4.5.4 Reserved.

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6 Reserved.

1.4.5.6.1 Reserved.

1.4.5.6.2 Reserved.

1.4.5.6.3 Reserved.

1.4.5.6.4 Reserved.

1.4.5.6.5 Reserved.

1.4.5.7 Reserved.

1.4.5.8 Reserved.

1.4.5.9 Reserved.

1.4.5.10 Reserved.

1.4.5.11 Reserved.

1.4.5.12 Reserved.

1.4.5.13 Reserved.

1.4.5.14 Reserved.

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Reserved.

1.4.6.2 Reserved.

1.4.7 Reserved.

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5.

The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced.

The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract, and a CM who will ensure invoicing is completed in a timely and proper manner. This can be the same person. The name of this person, and an alternate who shall act for the contractor when the CM(s) is/are absent, shall be designated in writing to the KO NLT 10 days after contract award, and within 10 days of the designation of replacement CM, if applicable. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractors: Each person providing services at an IAARNG facility must provide photo identification, such as state issued driver’s license, and business card or other form of identification demonstrating he or she is a representative of the contracted firm.

1.4.10.1 Reserved.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

1.4.12 Reserved.

1.4.13 Reserved.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.15 Reserved.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AASF Army Aviation Support Facility AR Army Regulation CFP/M/E Contractor Furnished Property/Material/Equipment CM Contract Manager COR Contracting Officer Representative DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense FAR Federal Acquisition Regulation FMS Field Maintenance Shop GFP/M/E/S Government Furnished Property/Material/Equipment/Services IA Information Assurance KO Contracting Officer OCI Organizational Conflict of Interest NLT No later than POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SMM Surface Maintenance Management TE Technical Exhibit UTES Unit Training Equipment Site

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include desk space, telephones, computers and other items necessary to maintain an office environment.

3.2 Materials: None

3.3 Equipment: None

3.4 Services: None

3.5 Utilities: None

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.2 Reserved.

4.3 Reserved.

5.0 Requirements: The contractor shall:

5.1 Deliver the base shop towel quantities in accordance with (IAW) the “Initial and Weekly Base Quantity” column on Technical Exhibit (TE) 3, Shop Towel Lease and Laundering Service Quantities, Locations, and Points of Contact Roster within the time frame indicated in the “Start Date” column on TE3.

5.1.1 Provide industrial quality red reusable shop towels, with a minimum size of 14 inches by 14 inches.

5.2 Exchange shop towels on a one-for-one basis up to the “Base Quantity” indicated in TE3 on a weekly basis to maintain the base quantity of shop towels.

5.2.1 Exchange soiled towels with laundered towels in accordance with standard commercial practice, which shall be identified in the contractor’s QCP.

5.2.2 Maintain industrial quality shop towels at an acceptable level and replace as necessary due to normal use. The government considers shop towels acceptable if they are clean (without oily residue or any metal shavings), dry, and contain holes no larger than one (1) inch and have three (3) or fewer holes total.

5.2.3 Conduct a joint inventory of soiled and clean towels as part of the exchange and complete TE4, Shop Towel Weekly Inventory Report will be completed during delivery.

TE4 will be signed by both vendor and government representative upon completion of inventory. Vendor delivery tickets and TE4 will be sent to COR and maintained by SMM and COR for auditing purposes of delivery and billing.

5.3 Accurately annotate and invoice for lost and excessively damaged shop towels and replace the lost or excessively damaged shop towels to maintain base quantities. The government will be responsible for lost shop towels as long as proper inventory procedures are followed by both parties during shop towel exchanges. The contractor shall annotate lost and excessively damaged shop towels on TE4. Damaged shop towels due to fair wear and tear shall be replaced by life cycle replacement of towels not to exceed 10% of the base quantity monthly identified in paragraph 5.5.

5.4 Invoice monthly based on leased towels per location in TE3. Submission of vendor draft invoice shall be submitted to the COR for review prior to submitting final invoice.

The COR may submit any recommended changes to the vendor representative or approve draft invoice prior to final invoice submission.

5.5 Invoice monthly based on life cycle replacement of towels not to exceed 10% of the base quantity of towels leased per location in TE3.

5.6 Reserved.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication

Mandatory or

Advisory

Website

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar Defense Federal Acquisition

Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current/in dex.html or https://www.acquisition.gov/dfars

6.1 Applicable Forms: Forms applicable to this PWS are listed below

Form Date Website

SHOP TOWEL WEEKLY INVENTORY

REPORT

JAN 2024 Local Form see Technical Exhibit 4 https://www.acquisition.gov/?q=browsefar http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html https://www.acquisition.gov/dfars

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance

Objective Performance Standard Acceptable Quality

Levels (AQL) Surveillance Method / By

Whom

5.1 – 5.1.1 Deliver base quantity of shop towels

The contractor shall deliver base quantity shop towels IAW the PWS and Technical Exhibit

100% of the base quantity shop towels were delivered

Review of delivery tickets and inspection of shop towels by completing weekly TE4 with government personnel.

Continuous monitoring by

COR

5.2 Exchange

Towels on a weekly basis

The contractor shall provide a weekly one-for-one exchange of up to the weekly base quantity listed in TE3 for each location.

Service is provided weekly IAW TE3 100% of the time.

Review of delivery tickets, TE4, logs, and inspection of shop towels by government personnel.

Continuous monitoring by

COR

5.2.2

Maintain industrial quality shop towels at an acceptable level

The contractor shall maintain the shop towels at an acceptable level IAW the

PWS.

Shop towels are maintained at 100%

Weekly inventory conducted by Unit POC

Continuous monitoring by

COR

5.3 Replace Lost

and excessively damaged shop towels

The contractor shall replace lost and excessively damaged towels.

Lost or excessively damaged shop towels are replaced 100% of the time.

Review of delivery tickets, TE4, logs, and inspection of shop towels by government personnel.

Continuous monitoring by

COR

5.4 Invoice monthly for leased shop

towels

The contractor shall invoice monthly for services provided on the leased shop towels

Contractor invoiced 100% of the time.

Review of delivery tickets, TE4, logs, and inspection of shop towels by government personnel.

Continuous monitoring by

COR

5.5

Invoice monthly for life cycle replacement of towels not to exceed 10% of the base quantities

The contractor shall invoice monthly for life cycle replacement shop towels not to exceed 10% of the base quantities.

Contractor invoiced monthly for life cycle replacement shop towels 100% of the time. Potentially up to 10% of towels will be new during towel exchanges.

Review of delivery tickets, TE4, logs showing new towel inventory, and inspection of shop towels by government personnel.

Continuous monitoring by

COR

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference / Deliverable Title Frequency Number of

Copies Medium/Format Submit To

1.4.3 Quality Control Plan

(QCP)

NLT 10 days of contract award 1 Electronic

Submission KO and COR

1.4.9 Designation of

Contract Manager

(CM)

NLT 10 days after contract award, and within 10 days after appointment of a new/replacement CM.

1 Electronic Submission KO and COR

TECHNICAL EXHIBIT 3

Shop Towel Lease and Laundering Service Quantities, Locations, and Points of Contact Roster

Facility Initial and

Weekly Base Quantity

Start Date Business Hours Address Facility POC

SMM N/A N/A N/A N/A SFC Craig Moothart 515-252-4554

AASF 2 150 Within 10 days of contract award 0700-1530 2245 W Big Rock Rd Waterloo, IA 50703

CW4 Lee Voss 319-234-1372

AASF 3 150 Within 10 days of contract award 0700-1530 9650 N Harrison St Davenport, IA 52806

MAJ Brian Deets 563-391-3635

FMCD 400 Within 10 days of contract award 0700-1530 Bldg. S34/2287

7105 NW 70th Ave Johnston, IA 50131

CW4 Brian Goodale 515-252-4438

UTES 150 Within 10 days of contract award 0700-1530 Bldg. S38/2346

7105 NW 70th Ave Johnston, IA 50131

CW2 Andrew Hirsch 515-252-4793

FMS 2 150 Within 10 days of contract award 0700-1530 3106 Airport Blvd Waterloo, IA 50703

CW4 Todd Kieffer 319-232-5062

FMS 3 200 Within 10 days of contract award 0700-1530 3200 2nd Mech Drive Sioux City, IA 51111

CW3 Joseph Chatterton 712-252-0681

FMS 4 200 Within 10 days of contract award 0700-1530 2415 E Kanesville Blvd Council Bluffs, IA 51503

CW5 Don Yost 712-322-2823

FMS 5 50 Within 10 days of contract award 0700-1530 1160 SW 19th St Mason City, IA 50401

CW3 Mark Kruse 641-424-4518

FMS 10 150 Within 10 days of contract award 0700-1530 700 Snedden Dr Boone, IA 50036

CW2 Doug Horness 515-432-8756

FMS 11 150 Within 10 days of contract award 0700-1530 1659 Nelson Ave Fort Dodge, IA 50501

WO1 Dave Helmers 515-955-6452

FMS 12 200 Within 10 days of contract award 0700-1530 505 W Carpenter Ave Fairfield, IA 52556

CW3 Erick Cluney 641-472-4456

FMS 13 200 Within 10 days of contract award 0700-1530 1500 E Wright Brothers Blvd Cedar Rapids, IA 52404

CW4 Herb Begeske 319-363-4650

FMS 15 200 Within 10 days of contract award 0700-1530 16815 DMC HWY 34 Middletown, IA 52623

CW3 Douglas Griffin 319-752-5909

TECHNICAL EXHIBIT 4

IOWA ARNG SHOP TOWEL WEEKLY INVENTORY REPORT