ATCH_1_PWS_Shop_Towel_Laundering_Service (KO final review).pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

SHOP TOWEL LEASE AND LAUNDERING SERVICES

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Shop Towel Lease and Laundering Services as defined in this PWS.

1.2 Background: The Iowa Army National Guard operates ground and air maintenance facilities throughout Iowa that require the use of shop towels throughout normal business.

1.3 Period of Performance (PoP): The Period of Performance shall be one (1) Base Period of 12 months and four 12-month Option Periods.

1.4 General Information:

1.4.1 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Requiring Activity within 10 calendar days after contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.4.2 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the performance standards in Technical Exhibit 1, Performance Requirements Summary, which outlines the performance standards, the frequency of surveillance, and acceptable quality level(s) (defect rate(s)).

1.4.3 Recognized Holidays: The following are recognized United States (US) holidays.

The contractor shall not perform services on these days:

1.4.3.1 New Year’s Day: January 1st

1.4.3.2 Martin Luther King, Jr.’s Birthday

1.4.3.3 President’s Day

1.4.3.4 Memorial Day

1.4.3.5 Independence Day: July 4th

1.4.3.6 Labor Day

1.4.3.7 Columbus Day

1.4.3.8 Veteran’s Day: November 11th

1.4.3.9 Thanksgiving Day

1.4.3.10 Christmas Day: December 25th

1.4.4 Place and Performance of Services: The contractor shall provide services in accordance with the business hours indicated in Technical Exhibit 3 on Monday through Friday, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at the locations indicated in Technical Exhibit 3. The contractor shall maintain an adequate work force at all times for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons.

1.4.4.1 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.4.2 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.

1.4.5 Security and Protection Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Quality Inspector. The contractor shall ensure compliance with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. Such requirements include, but are not limited to:

1.4.5.1. The contractor shall be aware of the ongoing, general and persistent threat of terrorism to United States national interests worldwide and the Iowa National Guard’s concern of the same. As a result, while formal Antiterrorism Training is not required under terms of this PWS, such training is recommended to enable situational awareness of the contractor, any contractor employees or sub-contractors as well as their reporting of terrorism indicators or potentially related suspicious activities. Such training is available individual online at http://jko.jten.mil. The POC of such training is the Iowa National Guard Provost Marshal’s Office at (515) 252-4374 or 4183.

1.4.5.2. The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Camp Dodge Security.

1.4.5.3. The contractor shall be aware of the local iWatch Program and training available through the Provost Marshal’s Office. The program is consistent with the US Department of Homeland Security “See Something. Say Something” campaign, emphasizing the value of public awareness of suspicious activities, including indicators or warning of criminal or terrorist activity, and reporting the same to proper authorities.

The numbers to call for suspicious activities on an around Camp Dodge are Camp Dodge Security, (515) 252-4538 or (515) 240-3742 or the Provost Marshal’s Office at

(515) 252-4374.

1.4.5.4. The contractor shall be aware of, and comply with, restrictions on photography, video-taping, or discussing observations of activities occurring on Camp Dodge and in, or around facilities serviced under the PWS. This is consistent with military regulation ensuring Operational Security.

1.4.5.5. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.6. Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, Quality Inspector, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the Contacting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.7 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the Quality Inspector, or the KO if a Quality Inspector is not assigned, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

http://jko.jten.mil./

1.4.8 Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.4 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.5 Quality Assurance: The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.6 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.7 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AASF Army Aviation Support Facility CM Contract Manager CMRA Contractor Manpower Reporting Application DoD Department of Defense FAR Federal Acquisition Regulation FMS Field Maintenance Shop HSPD Homeland Security Presidential Directive

KO Contracting Officer POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QC Quality Control QCP Quality Control Plan TE Technical Exhibit UTES Unit Training Equipment Site

3.0 Requirements: The contractor shall:

3.1 Deliver initial quantity of shop towels as indicated in “Base Quantity” in Technical Exhibit 3 within the time frame indicated in “Start Date” in Technical Exhibit 3.

3.1.1 Provide industrial quality reusable shop towels, red in color, sized minimum of 14 inches by 14 inches.

3.1.2 The government considers shop towels acceptable if they are clean, dry, and contain a hole no larger than one inch and have three (3) or fewer holes total.

Replacement of shop towels due to normal wear and tear shall be at no cost to the government.

3.2 Exchange on a one-for-one basis up to the “Base Quantity” indicated in Technical Exhibit 3 on a weekly or bi-weekly basis to maintain the base quantity of shop towels.

3.2.1 Exchange soiled towels with laundered towels in accordance with standard commercial practice, which shall be identified in the contractor’s QC Plan.

3.2.2 Maintain industrial quality shop towels and replace as necessary due to normal use.

3.2.3 Conduct a joint inventory of soiled and clean towels as part of the exchange and provide a delivery ticket, signed by the contractor and the government.

3.3 The government will be responsible for lost shop towels as long as proper inventory procedures are followed by both parties during shop towel exchanges. Contractor shall invoice for the lost towels to maintain base quantities.

3.3.1 Accurately annotate lost towels on the weekly/biweekly delivery tickets. Damaged towels due to normal wear and tear shall be replaced at no cost to the government.

3.4 Invoice in accordance with the following procedures:

3.4.1 Accurately invoice for each pickup/delivery monthly based on the services provided. Invoices shall be submitted via WAWF not less than monthly for the pickups/deliveries made in the previous month. Final invoices shall be submitted within 30 days after the contract’s final pickup. In no case shall the cumulative total amount billed for each CLIN exceed the extended amount indicated on the contract.

3.4.2. Invoice for replacement of lost shop towels identified by the Organization’s POC at the price identified in the contract CLINS for replacement. Invoice for replacement of shop towels shall not exceed the quantity identified in the CLIN(s) for replacement towels without a written modification from the KO. Contractor may only bill for shop towels lost by the Government.

3.4.3. At no time shall the cumulative total of the contractor’s invoices for each CLIN exceed the extended amount identified in the contract for that CLIN.

3.5 Contractor Manpower Reporting Application (CMRA):

3.5.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Iowa Army National Guard via a secure data collection site.

3.5.2 The contractor shall completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at http://www.ecmra.mil.

4.0 Homeland Security Presidential Directive-12 (HSPD-12) Considerations:

4.1 Routine access to Government-controlled facilities is not required.

4.2 Routine access to Government Information Systems (IS) is not required.

4.3 A NACI or other security check is not required.

4.4 Government issued identification and building passes are not required.

4.5 Contractor personnel do not require Government escort while performing work on the Government installation.

4.6 Contractor is not required to provide employee and/or vehicle information for an Entry Authorization List (EAL).

5.0 Government Responsibilities. The Government will:

http://www.ecmra.mil/ http://www.ecmra.mil/

5.1 Identify the Quality Inspector, Organization POC, and Building POCs, including their phone numbers and facility addresses, to the contractor and provide updates as required due to personnel changes.

5.2 The Organization Surface Maintenance Management Officer POC will:

5.2.1 Coordinate pickup and delivery for the facilities with Contractor POC.

5.2.2 Participate in initial inventory and distribution of shop towels to each Building POC identified in Technical Exhibit 3, Shop Towel Lease and Laundering Service Quantities, Locations.

5.2.3 Conduct a quarterly inventory with Building POC’s to validate shop towel operating level, and record any shortages or overages. Collect and return overages to the contractor.

5.2.4 Prepare a memorandum for record (MFR) to identify lost shop towels, quantity lost, reason for loss, and action plan to improve accountability and minimize future losses. Submit MFR to the KO, through the Budget Office, along with requests to replace lost towels.

5.2.5 At the conclusion of the contract POP, to include all exercised options, collect and inventory all clean and soiled shop towels from Building POCs and coordinate their return to the contractor.

5.3 The Building POC or Alternates will:

5.3.1 Receive the initial inventory of shop towels from the Contractor POC in the Location Stock Level quantity identified in Technical Exhibit 3, Shop Towel Lease and Laundering Service Quantities, Locations.

5.3.2 Maintain accountability of stock level shop towels. Count soiled and clean shop towels being exchanged. Ensure all soiled and clean shop towels are separately bagged and logged and be present with Contractor POC during delivery and pick up of soiled/clean shop towels. Ensure Contractor POC provides a delivery ticket with correct exchange quantities and are signed by themselves and Contractor POC.

5.3.3 Submit requests for increase or decrease of Facility Stock Level to the Organization POC for consideration.

5.4 The Budget Office will:

5.4.1 Review Building POC requests for increase or decrease in operating levels or replacement and/or loss, and if approved submit request for modification to the KO.

5.4.2 Ensure monthly collection of delivery tickets from the Building POC’s to validate contractor invoices.

5.4.3 Compare delivery tickets to contractor’s WAWF invoices and accept Receiving Reports in WAWF.

6.0 Contract Closeout. The following procedures shall be followed at the conclusion of the contract POP, to include all exercised options:

6.1 Inventory. The Organization POC and contractor’s CM shall perform a joint inventory of all soiled and clean shop towels and identify any shortages or overages to the operating level or modified operating level, if applicable. Budget Office will submit request for modification to the KO identifying any shortages due to loss, if applicable.

6.2 Pickup. The Organization POC will ensure all soiled and clean shop towels are separately bagged and logged. Contractor shall pick up all soiled and clean shop towels and provide a final delivery ticket, which shall be signed by contractor POC and Organization POC.

6.3 Final Invoice. Upon receipt of a modification from KO identifying shortages due to loss by the Government, contractor shall invoice at the price identified in the contract CLIN for replacement shop towels.

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance standards. The Government will use these standards to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance

Objective Performance Standard Acceptable Quality

Levels (AQL) Surveillance Method / By

Whom 3.1

Deliver base quantity of shop towels

The contractor shall deliver sufficient amount of shop towels to begin the service and maintain acceptable quality shop towels in accordance with TE3.

Shop towels meet the acceptable conditions in 3.2.1.

Review of delivery tickets and inspection of shop towels by government personnel.

3.2 Exchange

Towels on either a Weekly or Bi- Weekly Basis

The contractor shall provide a weekly or biweekly one for one exchange of up to the weekly base quantity listed in TE3 for each location. If service is biweekly, double the weekly base quantity.

Service is provided weekly or bi-weekly and inventory is maintained in accordance with TE3. Shop towels meet the acceptable conditions in 3.2.1.

Review of delivery tickets, logs, and inspection of shop towels by government personnel.

Random monitoring by the Quality Inspector

3.3 Replace and

invoice for lost shop towels to maintain minimum weekly base quantities

The contractor shall replace lost towels and include cost to replace on invoice.

Delivery tickets annotate lost towels in accordance with 3.3.1.

Shop towel inventories are maintained in accordance with TE3.

Random monitoring / Quality Inspector

3.4 Invoice monthly

The contractor shall invoice monthly for services provided.

Monthly invoice Random monitoring / Quality Inspector

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

1.4.1 Quality Control Plan

(QCP)

Provide within 10 days of contract award

1 Electronic Submission

Contracting Officer and Quality Inspector

1.4.5.3 iWatch Training Certificates

Provide within 15 calendar days after employee completes training.

1 Electronic Submission

Quality Inspector

1.4.7 Designation of

Contract Manager

(CM)

Provide within 10 days after contract award, and within 10 days after appointment of a new/replacement CM.

1 Electronic Submission

Contracting Officer

Quality Inspector

3.5.1 CMR Report

Complete by 31 October of each year for services performed during the previous year.

1 Electronic Submission http://www.ecmra.mil

TECHNICAL EXHIBIT 3

Shop Towel Lease and Laundering Service Quantities, Locations

Facility

Weekly Base

Quantity Start Date

Business Hours (M-F) Address

AASF 1 150 Within 10 days of contract award 0600-1630

MAJ Nicolas White 700 Snedden Dr Boone, IA 50036 515-432-6351

AASF 2 150 Within 10 days of contract award 0600-1630

CW4 Lee Voss 2245 W Big Rock Rd Waterloo, IA 50703 319-234-1372

AASF 3 150 Within 10 days of contract award 0600-1630

CPT Brian Deets 9650 N Harrison St Davenport, IA 52806 563-391-3635

FMCD 400 Within 10 days of contract award 0600-1630

CW4 Michael Gibbs Bldg. S34/2287 7105 NW 70th Ave Johnston, IA 50131 515-252-4438

UTES 150 Within 10 days of contract award 0600-1630

CW2 Thomas Milleson Bldg. S38/2346 7105 NW 70th Ave Johnston, IA 50131 515-252-4793

FMS 2 150 Within 10 days of contract award 0600-1630

CW4 Todd Kieffer 3106 Airport Blvd Waterloo, IA 50703 319-232-5062

FMS 3 200 1 April 2020 0600-1630

CW2 Joseph Chatterton 3200 2nd Mech Drive Sioux City, IA 51111 712-252-0681

FMS 4 200 1 April 2020 0600-1630

CW5 Don Yost 2415 East Kanesville Blvd Council Bluffs, IA 51503 712-322-2823

FMS 5 100 Within 10 days of contract award 0600-1630

CW2 Mark Kruse 1160 SW 19th St Mason City, IA 50401 641-424-4518

FMS 10 150 Within 10 days of contract award 0600-1630

CW4 Matt Bennett 700 Snedden Dr Boone, IA 50036 515-432-8756

FMS 11 150 Within 10 days of contract award 0600-1630

CSM Thomas Newton 1659 Nelson Ave Fort Dodge, IA 50501 515-955-6452

Facility

Weekly Base

Quantity Start Date

Business Hours (M-F) Address

FMS 12 200 Within 10 days of contract award 0600-1630

CW2 Erick Cluney 505 W Carpenter Ave Fairfield, IA 52556 641-472-4456

FMS 13 200 Within 10 days of contract award 0600-1630

CW4 Kevin Unkel 1500 E Wright Brothers Blvd Cedar Rapids, IA 52404 319-363-4650

FMS 15 200 Within 10 days of contract award 0600-1630

CW3 Douglas Griffin

16815 DMC HWY 34

Middletown, IA 52623 319-752-5909