W912LP-24-R-0002_PWS-DRAFT.pdf

DRAFT

Ver. October 2022

PERFORMANCE WORK STATEMENT (PWS)

FOR

Technical Instruction Services – Mexican Cartels and Culture

1.0 General:

1.1 Scope: The Contractor shall provide all labor, materials, equipment, and transportation necessary and instruct the Mexican Cartels and Culture courses for the Midwest Counterdrug Training Center (MCTC), in accordance with this performance work statement (PWS).

1.1.1 Objectives: The course shall be designed to increase the student’s knowledge and awareness of Mexican Cartel influence and their trafficking activities. The course shall teach students the history of cartels in a past-to-present manner. Students will gain a better understanding of how and where cartels operate and whom they partner with to carry out illicit activities. In addition, the course shall lay out the culture surrounding cartels and their associates to include music and spiritual influences.

1.2 Background: MCTC Overview. The MCTC is one of five (5) National Guard Counterdrug training programs that provides relevant curriculum focused on counternarcotics and counter transnational organized crime (CTOC). MCTC is located at the Camp Dodge Joint Maneuver Training Center (CDJMTC) in Johnston, Iowa, and features state of the art classrooms and tactical training environments. With a training region that encompasses major international trafficking routes and national border ports of entry, MCTC’s courses strive to impact the illicit flow of drugs throughout the nation.

MCTC provides courses that support National Drug Control Strategies and positively impact the performance of Federal, state, and local law enforcement agencies (LEA), community-based organizations (CBO), and military professionals directly involved in counternarcotics missions. MCTC’s emphasis remains state and local law enforcement officers. Course curriculum focuses on illicit narcotics interdiction, disruption of drug trafficking organizations, intelligence and analysis, narco-terrorism, homeland security, civil operations, and anti-drug coalition fundamentals. Each course is designed to support the objectives of the DASD-CN, Office of National Drug Control Policy (ONDCP), National Northern Border, National Southwest Border, and Caribbean Border counternarcotics strategies and to increase national security. MCTC supports federal, state, and local agencies with current and relevant training, maximized by the experiences of subject matter experts in their fields. All training events are designed to not only offer world class instruction, but to break down jurisdictional barriers and offer a unique opportunity for officials across the law enforcement and prevention spectrum to network and share ideas in person.

1.3 Period of Performance (PoP): The Period of Performance shall be a base period of no more than 12 months and four (4) 12-month option periods.

Ver. October 2022

1.4 General Information:

1.4.1 Place and Performance of Services: The MCTC service area covers the 54 states and territories, and class iterations may be conducted at any location within this area.

Approximately 1/3 of course iterations are conducted at the MCTC main campus at Camp Dodge, Johnston, Iowa; the remainder are conducted at other locations within the MCTC service area. The contractor shall, with some exceptions, provide services between the hours of 0700-1800hrs on Monday through Friday, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.1.1 Distance Learning (DL) blocks of instruction shall be used for this course at the government’s discretion. The course shall be scalable to a distance learning environment with no change in content.

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation: including fire, traffic, safety, and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall always carry proper identification with them and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays.

The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day: June 19th

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS).

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 Reserved

1.4.5.2 For contractors that do not require a CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a Government representative).

1.4.5.3 Reserved

1.4.5.4 Reserved

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6 Reserved

1.4.5.7 Reserved

1.4.5.8 Reserved

1.4.5.9 Reserved

1.4.5.10 Reserved

1.4.5.11 Reserved

1.4.5.12 Reserved

1.4.5.13 Reserved

1.4.5.14 Reserved

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.7 Reserved

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5.

The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced.

The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO NLT 10 days after contract award, and within 10 days of the designation of a replacement CM, if applicable. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Reserved

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

1.4.12 Reserved

1.4.13 Reserved

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.15 Reserved

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 Contracting Officer’s Representative (COR): An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications.

This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.5 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.6 Iteration: Each repetition of the course is considered an iteration.

2.1.7 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.8 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.9 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.10 Quality Assurance Monitoring Form (QAMF): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.11 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.12 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

CAC Common Access Card CBO Community Based Organization CFP/M/E Contractor Furnished Property, Material and Equipment CM Contract Manager COMSEC/IT Communication Security/Information Technology COR Contracting Officer Representative CTOC Counter Transnational Organized Crime DASD-CN Assistant Secretary of Defense for Counternarcotics and Global Threats DFARS Defense Federal Acquisition Regulation Supplement DL Distance Learning DoD Department of Defense FAR Federal Acquisition Regulation FPCON Force Protection Condition GFP/M/E/S Government Furnished Property/Material/Equipment/Services HQDA Headquarters Department of Army KO Contracting Officer LEA Law Enforcement Agency MCTC Midwest Counterdrug Training Center NCIC-III National Crime Information Center Interstate Identification NLT Not later than OCI Organizational Conflict of Interest ONDCP Office of National Drug Control Policy OPSEC Operations Security PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAMF Quality Assurance Monitoring Form QC Quality Control QCP Quality Control Program TE Technical Exhibit TSDB Terrorist Screening Database US United States

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include a classroom of adequate size to accommodate the number of students registered for each iteration of the course.

3.2 Materials: None

3.3 Equipment: The Government will furnish Audio-Visual equipment in the classroom and customary equipment required to conduct Distance Learning (DL) courses.

3.4 Services: The Government will provide the DL platform required to conduct training when the Government requests DL. MCTC may provide role players, if manning allows, to assist with facilitation of practical exercises. Contractors shall not depend on the availability of MCTC role players to perform services under this PWS.

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E): Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.1 Minimum Materials and Equipment to be provided by Contractor:

4.1.1 Student manual outlining specific course content (one physical copy of the student manual is required in proposal submission). Student manual is intended to be a reference/resource for students to use during and after the course and shall be provided in hard copy to each student. The contractor shall provide student manuals on the first day of each in-person course iteration. The contractor shall provide student manuals to the COR 21 days prior to the scheduled start date of each DL iteration. Student manual shall be:

4.1.1.1 Professionally and thoroughly researched and developed.

4.1.1.2 Comprehensive, current, and relevant.

4.1.1.3 Professionally organized, assembled and securely bound (hard copy student manual is required).

4.1.1.4 Display the MCTC logo in color on the front cover (logo artwork to be provided upon award). Shall not include any other logos.

4.1.1.5 Content shall be unique to this course, outside of case law examples.

4.1.2 CD/thumb drive. Optional, but if provided:

4.1.2.1 Shall display the MCTC logo and shall not include any other logos.

4.1.2.2 If used, must be provided to each student.

4.1.3 Any additional materials or equipment required to conduct the course, except those specifically indicated as provided by MCTC in paragraph 3.0 and its sub-paragraphs, shall be provided by the contractor.

4.1.4 Expenses: All expenses, including but not limited to the following, shall be incurred by the contractor, and shall be included in the firm fixed price.

4.1.4.1 Travel, lodging and meals for contractor staff and instructors.

4.1.4.2 Printing and delivery of student handbooks.

4.1.4.3 Purchase and delivery of all materials and/or equipment required to conduct the course.

5.0 Requirements: The contractor shall:

5.1 Provide a Mexican Cartels and Culture course for up to 40 law enforcement officers. Course length shall be a minimum of 20 hours of instruction over a period of two and a half (2.5) class days. Contractor shall provide multiple iterations of the course, at dates and locations to be coordinated with MCTC, throughout the contract POP. Dates/locations for each course iteration are selected based on training requests submitted by law enforcement agencies. The course title may change per MCTC’s needs but the course topics will remain constant. Contractor shall update the content within the course topics at the request of MCTC, and as necessary to keep the course current and relevant throughout the contract POP.

5.1.1 The contractor shall develop the course in a manner that shall be presented in person and via DL.

5.1.2 Course Iterations.

5.1.2.1 The contractor shall provide six (6) course iterations in the base period.

5.1.2.2 The contractor shall provide up to twelve (12) course iterations in each of the option periods.

5.1.3 Target Audience: Law enforcement officers and military personnel directly involved in counternarcotics missions; with an emphasis on civilian law enforcement to include local, state, and federal officers.

5.2 Course Overview. Offerors shall provide a course overview, performance objectives, and describe how the course will be conducted. Include the number of instructors that will teach each iteration, and method(s) of instruction (lecture, slide presentation, video, practical exercise, etc.) to be utilized to conduct the course.

5.3 Course Content. Course content shall be unique to this course and shall not duplicate the content of other courses provided by MCTC or other National Guard Counterdrug Training Centers, with the exception of case law examples. The Government requirement is for existing, commercial off-the-shelf (COTS) training that is tailored to meet the requirements of the PWS. The course of instruction shall cover the following topics (learning objectives), at a minimum:

5.3.1 History of cartels

5.3.2 Current cartels

5.3.3 Territory of cartels

5.3.4 Associated criminal elements (gangs) in Central and North America

5.3.5 Political influence of cartels

5.3.6 Criminal enterprises of cartels

5.3.7 Narcocorridos (Music of the Cartels)

5.3.8 Patron Saints

5.3.9 Brujas (Witches) and Curanderos (Healers)

5.3.10 Spiritual and religious influences

5.3.11 Stash house identification and interdiction

5.4 Course Agenda. A course agenda shall be provided with the course schedule broken down by class day and hour.

5.5 A slide presentation is required. Slide sequence shall correspond with the course agenda and include enough detail (on slide itself or instructor notes) for the Government to determine that the required topics are covered. Slide presentation shall be viewable using Microsoft PowerPoint™. Videos embedded in slides must be viewable using Windows Media Player™.

5.5.1 Slides shall display the MCTC logo; no other corporate logos shall be displayed.

5.5.2 Slides shall be unique to this course and shall not duplicate the slide content of other courses provided by MCTC or other National Guard Counterdrug Training Centers.

5.6 Pre-test and Post-test. The contractor shall administer a pre-test and post-test to each student.

5.6.1 Pre-test and post-test may be written or practical, or a combination thereof.

5.6.2 Pre-test shall assess students’ pre-course knowledge and understanding of the course topics.

5.6.3 Post-test shall assess students’ post-course knowledge and understanding of the course topics.

5.7 Practical Exercises. Practical exercises may be used to reinforce learning objectives but are not required for this course. If they are part of the submission offeror must include a description of each practical exercise and identify the corresponding course topics/learning objectives. Describe in detail how the practical exercises will be conducted. If role players are required for practical exercises, explain which roles will be played by students, instructors, or offeror-provided role players.

5.8 Course Vetting. To ensure the course material follows constitutionally permissible practices, an attorney shall vet the course content and provide a signed letter stating the course material adheres to federal law.

5.9 Offeror Qualifications. Offeror shall provide a narrative of the prime contractor’s qualifications to provide the requested training. If the PWS states that a specific certification, license, or other formal accreditation is required, provide a copy of that certificate, license, or accreditation document. Provide a list of Subcontractors and/or Teaming Partners and their roles/responsibilities. Provide a narrative to support their qualifications to perform their areas of responsibility. If their area of responsibility requires a specific certification, license, or other formal accreditation, provide a copy of that certificate, license, or accreditation document.

5.10 Instructor Qualifications. Offerors shall determine the appropriate number of instructors required for each course iteration, based on their instruction methodology and class size. Offeror shall submit for consideration all instructors who may be utilized to teach course iterations during the contract performance period. Offerors shall submit only instructors who meet all mandatory qualification requirements. The following documents shall be submitted for each proposed instructor:

5.10.1 Provide a description of the instructor’s law enforcement experience, which specifically addresses how they meet the minimum qualifications described in the Addendum to FAR Provision 52.212-2. Do not assume the Government evaluators will understand an instructor’s experience based merely on job title.

5.10.2 Provide a list of courses of similar content and duration that the instructor has taught in the past three (3) years, to include course titles, dates, locations, and hosting agencies/organizations.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication

Mandatory or Advisory

Website

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar Defense Federal Acquisition

Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current/in dex.html or https://www.acquisition.gov/dfars Joint Travel Regulation (JTR) https://www.defensetravel.dod.mil/site/travelreg.cfm

DoDM 1000.13-M-V1 DoD Identification (ID) Cards (Enclosure 2, paragraph 3.b)

01/23/2014 (Change 1:

07/28/2020) http://www.esd.whs.mil/Directives/issuances/dodm

Federal Information Processing Standards (FIPS) Publication 201-2 Personal Identity Verification (PIV) of Federal Employees and Contractors

(paragraph 9)

August 2013 http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201 -2.pdf

DoDM 5200.2 Procedures for the DoD Personnel Security Program

(PSP)

04/03/2017 https://www.esd.whs.mil/Directives/issuances/dodm/

DoDI 5200.46 DoD Investigative and Adjudicative Guidance for Issuing the Common

Access Card (CAC)

09/09/14 (Change 1:

05/04/2018) https://www.esd.whs.mil/Directives/issuances/dodi/

Homeland Security Presidential Directive (HSPD)-12

Policy for a Common Identification Standard for Federal Employees and

Contractors

08/27/2004 https://www.dhs.gov/homeland-security-presidential-directive-12

DoDI 5400.11 Department of Defense Privacy and

Civil Liberties Programs

01/29/2019 https://www.esd.whs.mil/Directives/issuances/dodi/

DoD 5400.11-R Department of Defense Privacy

Program

05/14/2007 https://www.esd.whs.mil/Directives/issuances/dodm/

DoDD 8140.01 Cyberspace Workforce Management

10/05/2020 https://www.esd.whs.mil/Directives/issuances/dodd/

DoD 8570.01-M Information Assurance Workforce

Improvement Program

12/19/2005 (Change 4:

11/10/2015) https://www.esd.whs.mil/Directives/issuances/dodm/

DoD 5220.22-M National Industrial Security Program

Operating Manual (NISPOM)

02/28/2006 (Change 2:

05/18/2016) https://www.esd.whs.mil/Directives/issuances/dodm/

Army Directive 2014-05 Policy and Implementation

Procedures for Common Access Card Credentialing and Installation Access for Uncleared Contractors

03/07/2014 https://armypubs.army.mil/ProductMaps/PubForm/A rmyDir.aspx

AR 25-2

Information Assurance

04/04/2019 http://armypubs.army.mil/ProductMaps/PubForm/AR .aspx

AR 530-1

Operations Security

09/26/2014 http://armypubs.army.mil/ProductMaps/PubForm/AR .aspx

AR 525-13

Antiterrorism

12/09/2019 http://armypubs.army.mil/ProductMaps/PubForm/AR .aspx

AR 381-12

Threat Awareness and Reporting

Program (TARP) (Section II, ¶ 2-4.b)

06/01/2016 http://armypubs.army.mil/ProductMaps/PubForm/AR .aspx

6.1 Applicable Forms: Forms applicable to the PWS are listed below:

Form Date Website

DD 1172-2

Application for Identification Card/DEERS Enrollment

Mar 2017 http://www.dtic.mil/whs/directives/forms/index.htm

I-9 Employment Eligibility Verification

10/21/2019 https://www.uscis.gov/sites/default/files/files/form/i-9.pdf

DD 441

Department of Defense Security

Agreement

Feb 2020 http://www.dtic.mil/whs/directives/forms/dd/ddforms0001- 0499.htm

DD 250

Material Inspection and Receiving

Report

Aug 2000 https://www.esd.whs.mil/Directives/forms/dd0001_0499/

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL). The COR will use the *Student Course Evaluations for each iteration to measure contractor performance.

Performance

Objective Performance Standard Acceptable Quality

Levels (AQL) Surveillance Method / By

Whom

5.0 Provide

course in accordance with the

PWS.

Average or higher ratings on Student Course

Evaluations

75% of students have an increase in confidence ratings on Student Course

Evaluations

Review of Student Course Evaluations /

COR

5.0 Provide

course in accordance with the

PWS.

Course content is instructed in its entirety

IAW the student manual / training materials

No more than 2 negative COR observations in contract performance period

Periodic Observation / COR or MCTC Representative

5.0 Provide

course in accordance with the PWS

Course is instructed in a professional, safe and timely manner

No more than 2 validated

Customer/COR complaints in contract performance period

Customer Feedback / COR Observation

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

1.4.9 Contract

Manager

10 days after award and 10 days after change in CM

1 Electronic Contracting Officer

4.1.1 Student

Manual

1st day of each in-person course iteration

1 copy per student

Hard copy COR

4.1.1 Student

Manual

21 days prior to scheduled start date for each DL iteration

1 copy per student

Hard copy COR

5.8 Course Vetting. An attorney shall vet

the course content and provide a signed letter stating the course material adheres to Federal law.

Within proposal submission 1 Electronic Contracting Officer and Contract

Specialist