W912LA17R7040_POTFF_Solicitation_Attach-01_Performance_Work_Statement.pdf

THAT OTHERS MAY LIVE

Performance Work Statement Preservation of the Force and Family (POTFF) Services

For the 131st Rescue Squadron

Solicitation Number W912LA-17-R-7040

129th Mission Support Contracting PO Box 103, Stop 28 Moffett ANGB, CA 94035-0103

Table of Contents Preservation of the Force and Family Services

Solicitation W912LA-17-R-7040 Page i

1 General

1.1 Scope of Work

1.2 Background

1.3 Period of Performance

1.4 Place of Performance

1.4.1 Operating Hours

1.4.2 Recognized Holidays

1.4.3 Telework

1.4.4 Unscheduled Gate or Installation Closures and Installation Access

1.4.5 Performance of Services During Crisis or Emergency Conditions

1.5 General Information

1.5.1 Air Force Privacy Act Program

1.5.2 Air Force Messaging

1.5.3 Quality Control

1.5.4 Quality Assurance

1.6 Security Requirements

1.6.1 Communications and Information Technology Security

1.6.2 Use of Government Information Systems

1.6.3 Protection of Personally Identifiable Information

1.6.4. Common Access Card Requirements

1.6.5 Advanced Distributed Learning Service

1.6.6 Classified Information

1.6.7 Visitor Group Security Agreement

1.6.8 Antiterrorism Level 1 Awareness Training

1.6.9 Information Assurance and Information Technology Training

1.6.10 Operations Security Plan

1.6.11 Physical Security

1.7 Key Control

1.7.1 Lost or Duplicated Keys

1.7.2 Limiting Access to Government Facilities

1.7.3 Lock Combinations

1.8 Special Qualifications

1.8.1. Physical Therapist and Injury Manager

1.8.2. Rehabilitation and Maintenance Therapist Qualifications

1.8.3. Strength and Conditioning Specialist Qualifications

1.9 Post Award Conference and Periodic Progress Meetings

1.10 Contract Manager

1.11 Identification of Contractor Employees

1.12 Combating Trafficking in Persons

1.13 Contractor Travel

1.14 Data Rights

1.15 Organizational Conflicts of Interest

2 Definitions and Acronyms

2.1 Definitions

2.2 Acronyms

3 Government Furnished Property, Material, Equipment and Services

Table of Contents Preservation of the Force and Family Services

Solicitation W912LA-17-R-7040 Page ii

3.1 Property

3.2 Materials

3.3 Equipment

3.4 Services

3.5 Utilities

4 Contractor Furnished Property, Materials, and Equipment

4.1 General

5 Requirements

5.1 History of Treatment

5.2 Injury, Utilization, and Equipment Reporting

5.3 Performance Requirements

5.3.1 Physical Therapist/Injury Management Requirements

5.3.2 Rehabilitation and Maintenance Therapist Requirements

5.3.3 Strength Conditioning Specialist Requirements

5.3.4 Operator-Focused Requirements

5.4 Contractor Manpower Reporting Application (CMRA)

6 Applicable Publications 7 Performance Requirements Summary 8 Deliverables Schedule

PERFORMANCE WORK STATEMENT

Preservation of the Force and Family (POTFF) Services

1 General

1.1 Scope of Work

The scope of this requirement is to provide non-personal physical therapy, rehabilitation, and strength conditioning services for Combat Rescue Officers (CROs) and Pararescuemen (PJs) assigned to the 131st Rescue Squadron. The Contractor shall provide all personnel, equipment, tools, materials, supervision, quality control, and contract management services necessary to successfully perform under this requirement.

1.2 Background

Guardian Angel (GA) personnel in the Air National Guard (ANG) must always be ready to perform at their peak in order to accomplish their challenging mission set. Attaining and maintaining this level of peak human performance requires the implementation of a top-notch physical conditioning and maintenance program comparable to those seen in Olympic-level and professional sports organizations. The Preservation of the Force and Family (POTFF) program will focus on the whole-operator concept to not only assist GA personnel in accomplishing their military missions in the short term, but also to emphasize the maintenance of peak performance over the long term in order to lengthen the service life of the "human weapon system”.

This long-term perspective means the POTFF program must include rehabilitative services to provide rapid recovery from injuries and performance services to provide focused physical and mental conditioning. When an operator is degraded or de-conditioned, individualized and specialized care is required to rapidly restore his physical capabilities prior to returning him to full-mission-capable status. Hence, as professional athletes are supported by an integrated professional sports model that tailors performance programs to accomplish the mission at peak levels, operators require the same level of support to perform as tactical athletes and must have a comparable POTFF program. The Government’s POTFF Program Manager will have direct oversight of this program to ensure program integrity and continuity. Each unit commander will designate unit-level POTFF program managers. This person will compile and send data/reports in accordance with this Performance Work Statement

(PWS).

1.3 Period of Performance

The Period of Performance shall be one (1) base period of twelve (12) months and four

(4) twelve (12) month option periods.

1.4 Place of Performance

Pararescue Training Facility, Building 663, Moffett Air National Guard Base, Santa Clara County, California.

Preservation of the Force and Family

Solicitation W912LA-17-R-7040

1.4.1 Operating Hours

The Contractor shall, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks in accordance with this PWS. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

Normal workdays are Monday through Friday except Federal holidays and other administrative non-duty days as determined by higher headquarters. During normal, onsite operations, the Contractor is expected to provide services during the Government’s normal duty schedule which consists of eight (8) hours per day, 40 hours per week. Government employees generally begin the duty day no earlier than 0600 and no later than 0900 with core hours between 0900 and 1500 hours daily. It is expected that all Contractor personnel shall be available during core hours.

In addition to normal duty hours, the 131 RQS is required to perform Unit Training Assemblies (UTA) generally one weekend in each month. For planning purposes, the Contractor can assume that the first weekend of each month is reserved for UTAs unless those dates would conflict with Federal holidays. The Government will provide a schedule of UTAs no less than annually in order to allow the Contractor to provide adequate scheduling of personnel and resources.

1.4.2 Recognized Holidays

The following are recognized US holidays. The Contractor shall not perform services on these days:

New Year’s Day (January 1) Martin Luther King, Jr.’s Birthday Washington’s Birthday (“Presidents Day”) Memorial Day Independence Day (July 4) Labor Day Columbus Day Veteran’s Day (November 11) Thanksgiving Day Christmas Day

1.4.3 Telework

Telework is not authorized under this PWS.

1.4.4 Unscheduled Gate or Installation Closures and Installation Access Moffett ANGB is the California Air National Guard’s cantonment area of Moffett Federal Air Field (Moffett Field). As such, access to Moffett ANGB requires all personnel to transit through Moffett Field. Access to Moffett Field is controlled by the National Aeronautics and Space Administration (NASA).

Access to Moffett ANGB is controlled by the 129th Security Forces Squadron (129 SFS). Changes in Force Protection Condition (FPCON) protection measures may necessitate unscheduled gate or installation closures by either NASA Protective Services or 129 SFS. Such closures may occur at any time and with little notice, Solicitation W912LA-17-R-7040 causing all personnel entering or exiting a closed installation to experience a delay.

Contractors are not compensated for unexpected closures or delays.

Contractor personnel shall not report to work on those days the Government or installation is closed due to inclement weather, national emergencies, or other events requiring installation closure. During periods of closure, the Contractor shall work with the Contracting Officer (KO) to determine payment terms. For official US Air Force (USAF) or installation-level Family Days or holidays granted by Executive Order, the Government is not liable for the Contractor’s costs incurred for work at the locale affected by the shutdown.

The Contractor is cautioned that all vehicles operated by Contractor personnel and entering the installation are subject to search. Any moving or traffic violation while on the installation, to include those issued by NASA Protective Services or 129 SFS, of any applicable motor vehicle regulation may result in the termination of the Contractor employee’s installation driving privileges.

1.4.5 Performance of Services During Crisis or Emergency Conditions In the event of a crisis, services on this contract have been determined as non-essential and do not require continued support during the crisis.

1.5 General Information

1.5.1 Air Force Privacy Act Program

Contractor personnel may be exposed to data subject to the Privacy Act of 1974. The Contractor shall ensure all its personnel assigned to perform work under this PWS take appropriate action to prevent disclosure of this information and follow the guidance provided in AFI 33-332, Air Force Privacy and Civil Liberties Program, 12 January 2015.

1.5.2 Air Force Messaging

Air Force Manual (AFMAN) 33-152, User Responsibilities and Guidance for Information Systems, 1 June 2012

Chapter 2, Information Systems and End User Devices (entire section)

Section 6.2, Air Force Messaging, (entire section)

Section 6.4, Electronic Message Format, (entire section)

1.5.3 Quality Control

The Contractor shall develop and maintain an effective Quality Control Plan (QCP) to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the Contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Solicitation W912LA-17-R-7040

Performance Requirements Summary. After acceptance of the QCP, the Contractor shall obtain the Contracting Officer’s (KO) acceptance in writing of any proposed changes to its QCP.

Deliverables A01 Quality Control Plan

1.5.4 Quality Assurance

The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) (defect rate(s)).

1.6 Security Requirements

The Contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the local installation’s Security Forces, Director of Emergency Services or local Security Office. The Contractor shall ensure compliance with all personal identity verification requirements as directed by DoD, HAF and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in Contractor security matters or processes.

The Contractor shall:

a. Comply with the Computer Security Act of 1987 and all DoD and Air Force requirements for access to sensitive, but unclassified information and classified systems.

b. Comply with all administrative and security requirements to obtain a Common Access Card (CAC).

c. Obtain Non-secure Internet Protocol Routing Network (NIPRNet) user accounts, as required by the COR.

d. Return of ALL badges (controlled/restricted area, local access, building, etc.) to include CAC (if necessary) and any other government property upon contract completion or when contract personnel no longer requires access to the installation (e.g. quits or the contract is terminated).

e. Coordinate with the site POC or sponsoring organization on all security issues and to gain access to the base and all areas necessary to execute this project.

Solicitation W912LA-17-R-7040

f. Comply with established security procedures for entering an installation and its facilities, including special security procedures for entry to restricted or controlled areas. The government reserves the right to refuse entry to any individual at any work location.

g. Protect DoD information technology resources (e.g. installations, personnel, equipment, electronic media, documents, etc.) from damage, loss, theft or unauthorized physical access. The Contractor shall ensure physical security is in accordance with DoDD 5200.28.

h. The Contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. All Contractor employees shall carry proper identification with them at all times.

1.6.1 Communications and Information Technology Security

All communications with DoD organizations are subject to communications security (COMSEC) review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the Contractor is advised that any time Contractor place or receive a call they are subject to COMSEC procedures. The Contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The Contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.6.2 Use of Government Information Systems

Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy and their actions affect the most vulnerable portion of the Air Force’s and Air National Guard’s Enterprise Information (EI). Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:

a. Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

b. Complete initial and/or annual Information Assurance (IA) training in accordance with AFPD 33-2.

c. Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

Solicitation W912LA-17-R-7040

d. Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

e. Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.6.3 Protection of Personally Identifiable Information

The Contractor shall protect all Personally Identifiable Information (PII) encountered in the performance of services in accordance with DFARS 224.103 and DoDD 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the Contractor’s violation of the aforementioned policies, the Contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals who’s PII has been compromised.

1.6.4. Common Access Card Requirements

The Common Access Card (CAC) is the Department of Defense’s (DoD) Federal Personal Identity Verification (PIV) credential. The issuance of a CAC will be based on four criteria; (a) eligibility for a CAC and (b) verification of DoD affiliation from an authoritative data source IAW DoDM 1000.13, V1, DoD Identification (ID) Cards: ID Card Life Cycle, January 2014; (c) completion of background vetting requirements according to the Federal Information Processing Standards Publication 201-2, Personal Identity Verification (PIV) of Federal Employees and Contractors, August 2013, and DoD 5200.2-R, Department of Defense Personnel Security Program, January 1987; and

(d) verification of a claimed identity. CAC eligible personnel must be registered in the Defense Enrollment Eligibility Reporting System (DEERS) through either an authoritative personnel data feed from the appropriate Service or Agency or Trusted Associate Sponsorship System (TASS).

1.6.4.1 HSPD-12 Background Investigation Requirements

The Contractor shall ensure Common Access Cards (CACs) are obtained by all contract or subcontract personnel assigned to work on the Government site and/or requiring access to a DoD network. In accordance with DoDI 5200.46, DoD Investigative and Adjudicative Guidance for Issuing the Common Access Card (CAC), September 2014, a favorably adjudicated National Agency Check with Inquiries (NACI) or equivalent in accordance with revised Federal Investigative Standards is the minimum investigation required for a final credentialing determination for a CAC. The Contractor shall make all reasonable efforts to ensure that Contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

a. With this contract requiring members to have a minimum adjudicated Secret, their investigation requirements will exceed the HSPD-12 requirement for a CAC.

Solicitation W912LA-17-R-7040

1.6.4.2 Trusted Associate Sponsorship System

The Contractor is responsible for processing applications for Common Access Cards (CAC) for every Contractor employee who deploys with the military force OR who has need to access any government computer network in accordance with FAR 52.204-9, "Personal Identity Verification of Contractor Personnel."

The Contractor is responsible for managing requests for new or renewal CAC cards in sufficient time to ensure that all Contractor employees have them when needed to perform work under this contract. The norm is at least ten calendar days advance notice to the Trusted Agent (TA), unless there are extenuating circumstances approved by the Contracting Officer's Representative (COR) or Contracting Officer.

It is recommend that a "Corporate Facility Security Officer" (FSO) be designated to serve as your firm's single point of contact for Background Investigation (BI), the TASS application process and other CAC and security related matters. If a FSO is not established, each Contractor employee requiring a CAC will be required to process their own applications.

CAC applications shall be processed through the TASS. The Contractor's FSO or Contractor employee shall submit requests for a CAC via email to the designated TASS Trusted Agent (TA) before accessing the TASS website. The TASS TA for this requirement will be:

The government will establish a TASS application account for each CAC Request and will provide each Contractor employee a USER ID and Password, via email, to the FSO.

The FSO or Contractor employee shall access the TASS account and complete the CAC application (entering/editing Contractor information as applicable) at:

https://www.dmdc.osd.mil/tass/.

The FSO or Contractor employee shall submit completed applications in TASS and will follow up to ensure that the TA is processing the request.

A CAC cannot be issued without evidence that the FSO has initiated a National Agency Check with Written Inquires (NACI) or a personnel security investigation (PSI) equal to or greater in scope than a NACI.

The government will inform the Contractor's applicant, via email, of one of the following:

a. Approved.* Upon approval, the information is transferred to the Defense Enrollment Eligibility Reporting System (DEERS) database and an email notification is sent to the Contractor with instructions on obtaining their CAC. The Contractor proceeds to a Real-Time Automated Personnel Identification System (RAPIDS) station (RAPIDS Site Locator: http://www.dmdc.osd.mil/rsl/).

b. Rejected.* The Government, in separate correspondence, will provide reason(s) for rejection.

https://www.dmdc.osd.mil/tass/ http://www.dmdc.osd.mil/rsl/

c. Returned. Additional information or correction to the application required by the

Contractor employee.

* The Contractor shall maintain records of all approved and rejected applications.

At the RAPIDS station, the RAPIDS Verification Officer will verify the Contractor by SSN and two forms of identification. Identity source Documents must come from the list of acceptable documents included in Form I-9, OMB No. 115-0136, "Employment Eligibility Verification." Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture identification (ID). The Identity documents will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS and will then issue a CAC.

Issued CACs shall be issued for the period of performance (current contract year), not the contract end date (inclusive of any options). CACs are validated by the acceptance and issuance of the new Option Year.

The Contractor shall return issued CAC's to the TA, COR or DEERS office upon departure or dismissal of each Contractor employee. Obtain a receipt for each card and provide to the TA/COR if returned to a DEERS office.

1.6.5 Advanced Distributed Learning Service

All Contractor employees and associated sub-Contractor employees assigned to work on a government site and/or requiring access to a DoD network will be required to register with ADLS at commencement of services in order to complete the necessary training required of them initially and annually for the duration of the contract (i.e., DoD Information Assurance, OPSEC, Security Administration).

ADLS website: https://golearn.csd.disa.mil/kc/rso/login/ADLS_login.asp

1.6.6 Classified Information

For contracts that require handling or access to classified information, the Contractor shall comply with FAR Clause 52.204-2, Security Requirements, including the National Industrial Security Program Operating Manual (DoD 5220.22-M) and applicable updates/changes. This clause involves access to information classified “Confidential/Secret” and requires Contractors to comply with a Visitor Group Security Agreement (VGSA) with all Contractor operations located on Air Force/Air National Guard installations in accordance with this PWS. Contract personnel must be entered in the Joint Personnel Adjudication System (JPAS) and vendor will comply with paragraph 1.6h above. A DD 254, DoD Contract Security Classification Specification, is required for all classified contracts. Completion of the Security Administration CBT on ADLS is required.

https://golearn.csd.disa.mil/kc/rso/login/ADLS_login.asp

Solicitation W912LA-17-R-7040

1.6.7 Visitor Group Security Agreement

The Contractor shall enter into a long-term Visitor Group Security Agreement (VGSA) at each location where contract performance is on an Air Force/Air National Guard installation. This agreement shall outline how the Contractor integrates security requirements for contract operations with the Air Force to ensure effective and economical operation on the installation. The agreement shall be executed within the phase-in period by way of the Information Protection Office at each location and include:

a. Security support provided by the Air Force to the Contractor shall include but not limited to storage containers for classified information/material, use of base destruction facilities, classified reproduction facilities, use of base classified mail services, security badges, base visitor control, investigation of security incidents, training, base traffic regulations and the use of security forms and conducting inspections required by DoD 5220.22-R, Industrial Security Regulation; Air Force Policy Directive 16-14, Security Enterprise Governance; and Air Force Instruction 31-601, Industrial Security Program Management.

Deliverables A02 Visitor Group Security Agreement

1.6.8 Antiterrorism Level 1 Awareness Training

All Contractor employees, to include subcontractor employees, requiring access Government Installations, Facilities and Controlled Access areas shall complete Antiterrorism (AT) Level I awareness training within fifteen (15) calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Certificates of completion for each affected Contractor employee and subcontractor employee will be maintained by the COR or Antiterrorism Representative.

AT level I awareness training is available at the following website: http://jko.jten.mil

Deliverables A03 Antiterrorism Level 1 Awareness Training Certificate

1.6.9 Information Assurance and Information Technology Training All Contractor employees and associated sub-Contractor employees shall complete the DoD Information Assurance Awareness Cyber Awareness Challenge before issuance of network access and annually thereafter. All Contractor employees performing services involving IA/IT functions shall comply with DoD and Air Force training requirements in DoD 8570.01, DoD 8570.01-M and AFPD 33-2 within 15 days of the start of contract performance.

A04 DoD Cyber Awareness Challenge Training Certificate http://jko.jten.mil/

Solicitation W912LA-17-R-7040

1.6.10 Operations Security Plan

The Contractor shall develop an Operations Security (OPSEC) Plan and provide it to the COR or KO within 30 calendar days of contract award to be reviewed and approved by the responsible Government OPSEC Officer, per AFI 10-701, Operations Security.

This Plan shall include the government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. For the Contractor to effectively comply with OPSEC provisions of the contract, the organization will provide the following guidance: (1) Organization’s Critical Information; (2) Adversaries’ collection threat information as it applies to the organization’s mission and the contract; (3) Operations Security guidance; and (4) Specific OPSEC measures the organization requires (as appropriate).

Deliverables A05 Operations Security Plan

1.6.10.1 Operations Security Training

In accordance with AFI 10-701, Operations Security, OPSEC PMs/SMO/SMNCOs/Coordinators will provide OPSEC training or training materials to contract employees within 90 days of employees’ initial assignment to the contract and annually thereafter. General organizational orientations may need to be supplemented by duty-related orientations in the work center targeted toward specific critical information and vulnerabilities associated with the work. Initial training (OPSE 1301 – OPSEC Fundamentals) and refresher training (Security Administration) are both available on the ADLS website.

Solicitation W912LA-17-R-7040

Deliverables A06 Operations Security Training Certificate

1.6.11 Physical Security

Areas controlled by Contractor employees shall comply with base Operations Plans/Instructions for Force Protection Conditions (FPCON) procedures, Random Anti- Terrorism Measures (RAMs) and local search/identification requirements. The Contractor shall safeguard all government property including controlled forms provided for Contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.7 Key Control

The Contractor shall establish and implement methods of ensuring all keys/key cards issued by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued by the Government shall be duplicated. The Contractor shall include procedures covering key control in the QC Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the Contracting Officer’s Representative (COR).

1.7.1 Lost or Duplicated Keys

In the event keys, other than master keys, are lost or duplicated the Contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying.

When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.7.2 Limiting Access to Government Facilities

The Contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.7.3 Lock Combinations

The Contractor shall establish and implement methods of ensuring all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

Solicitation W912LA-17-R-7040

1.8 Special Qualifications

Contractor shall have, or be able to obtain, all licenses, and certifications, as appropriate, for providing services in the State of California. Additionally, the Contractor shall provide personnel who have a minimum of three years of experience working with elite level athletes within the SOF community, National Collegiate Athletic Association, or professional sporting activities.

Contractor personnel shall be capable of meeting physical demands of training with SOF including the ability to observe SOF training evolutions in all required skill sets, the ability to assist with strength and conditioning testing and training protocols, and the ability to lift and manipulate loads or weights up to 20 kilograms (44 pounds).

The Contractor shall provide electronic copies of all license and certification renewals to the KO and COR within fifteen (15) days of receipt. Additionally, the Contractor shall provide documented, electronic evidence of admitting privileges prior to commencing services under this PWS. Changes to admitting privileges shall be provided to the KO and COR immediately.

Deliverables A07 Copies of all License and Certification Renewals

1.8.1. Physical Therapist and Injury Manager

Physical Therapist and Injury Manager (PT/IM) personnel shall meet the following qualifications:

Shall possess a Master’s or Doctorate degree in physical therapy from an accredited college or university with board certification through the American Board of Physical Therapy Specialties (ABPTS) as either an Orthopedic or Sports Clinical Specialist

(O/SCS).

PT shall maintain a Basic Life Support (BLS) certification to be credentialed.

It is highly preferred that PT/IM personnel shall have additional credentials as a Certified Strength and Conditioning Specialist (CSCS) through the National Strength and Conditioning Association or as a Sports Performance Coach through the United States of America Weightlifting Association (USAWA).

It is highly preferred that PT/IM personnel have a history of performing manual therapy, trigger point dry needling, Graston Technique soft tissue mobilization and functional taping.

1.8.2. Rehabilitation and Maintenance Therapist Qualifications Rehabilitation and Maintenance Therapist (RMT) personnel shall meet the following qualifications:

Solicitation W912LA-17-R-7040

Shall possess a Licensed Massage Therapist (LMT) certification in soft tissue treatment modalities as a part of rehabilitation and fitness maintenance program to avoid personal injury. Such therapies may include sports style massages active release technique ultrasound hydrotherapy, electronic stimulation, and other industry accepted modalities

1.8.3. Strength and Conditioning Specialist Qualifications

Strength and Conditioning Specialist (SCS) personnel shall meet the following qualifications:

Shall be a Certified Strength and Conditioning Specialist (CSCS) through the National Strength and Conditioning Association. Certification as a Sports Performance Coach through the United States of America Weightlifting Association (USAWA) is highly recommended.

1.9 Post Award Conference and Periodic Progress Meetings

The Contractor agrees to attend a post award conference convened by the KO in accordance with Federal Acquisition Regulations (FAR) Subpart 42.5 prior to commencing services under this requirement. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contactor’s performance. At these meetings, the KO will apprise the Contractor of how the Government views the Contractor’s performance and the Contractor shall apprise the Government of problems, if any, being experienced. The Contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.10 Contract Manager

The Contactor shall designate a Contract Manager (CM) who shall ensure performance under this contract. The CM or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that Contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure Contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the Contractor.

The name of this person, and an alternate who shall act for the Contractor when the CM is absent, shall be designated in writing to the KO prior to commencing services.

Changes to the CM and their alternate shall be communicated to the KO immediately.

Deliverables A08 Designation of Contract Manager and Alternate

1.11 Identification of Contractor Employees

All Contractor personnel attending meetings, answering Government telephones and working in other situations where their Contractor status is not obvious to third parties

Solicitation W912LA-17-R-7040 are required to identify themselves as such to avoid creating an impression that they are Government employees. The Contractor shall ensure that all documents or reports produced by Contractor personnel are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. The Contractor’s employees’ status as a “Contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Additionally, all Contractor personnel shall wear identification badges and/or uniforms that distinguish themselves as such.

Contractor-issued badges shall have the company name, employee name and the word “Contractor” displayed. The Contractor shall retrieve all identification media (including vehicle passes) from their employees who depart employment for any reason. All Government-issued identification media shall be returned to the COR within 14 days of an employee’s departure.

Deliverables A09 Government-Issued Identification Media

1.12 Combating Trafficking in Persons

The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and Contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The Contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

1.13 Contractor Travel

Government-directed travel is anticipated in support of this requirement. The Contractor shall be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires COR recommendation for approval and authorization by the KO prior to travel arrangements being made and will be incorporated through contract modification.

1.14 Data Rights

The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the KO. All materials supplied to the

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Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

Upon completion of contracted services, the Contractor shall provide the Government with all data generated as part of this requirement within fifteen (15) days of the end of period of performance.

Deliverables A12 Contractor-Generated Data

1.15 Organizational Conflicts of Interest

The Contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2 Definitions and Acronyms This section includes all applicable definitions and acronyms utilized in this PWS.

2.1 Definitions

CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government designated by the KO to monitor Contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations.

This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

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DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

DELIVERABLE. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 Acronyms

ADLS Advanced Distributed Learning System

ABPTS American Board of Physical Therapy Specialties AFARS Army Federal Acquisition Regulation Supplement AHLTA Armed Forces Health Longitudinal Technology Application APA American Psychologist Association AR Army Regulation AT Anti-Terrorism AT/OPSEC Antiterrorism/Operational Security AUP Acceptable Use Policy BLS Basic Life Support CAC Common Access Card

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CFR Code of Federal Regulations CM Contract Manager COMSEC Communications Security CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf CSCS Certified Strength and Conditioning Specialist DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 DoD Contract Security Classification Specification DEERS Defense Enrollment Eligibility Reporting System DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense EI Enterprise Information FAR Federal Acquisition Regulation FPCON Force Protection Condition FSO Corporate Facility Security Officer GA Guardian Angel GFP/M/E/S Government Furnished Property/Material/Equipment/Services IA Information Assurance IDMT Individual-Duty Medical Technician IM Injury Manager IS Information System(s) JPAS Joint Personnel Adjudication System JTR Joint Travel Regulation KO Contracting Officer LMT Licensed Massage Therapist MTF Military Treatment Facility NACI National Agency Check with Inquiry NATABOC National Athletic Trainers’ Association Board of Certification OCI Organizational Conflict of Interest ODC Other Direct Costs OP Operational Psychologist OPSEC Operations Security O/SCS Orthopedic or Sports Clinical Specialist PII Personally Identifiable Information PIPO Phase In/Phase Out PIV Personal Identity Verification PNG Proprioceptive Neuromuscular Facilitation POC Point of Contact POTFF Preservation of the Force and Family PRS Performance Requirements Summary PT Physical Therapist PT/IM Physical Therapist/Injury Management PWS Performance Work Statement QA Quality Assurance

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QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RMT Rehabilitation and Maintenance Therapist SERE Survival, Evasion, Resistance, and Escape SCS Strength and Conditioning Specialist SOF Special Operations Forces ST Special Tactics TA Trusted Agent TASS Trusted Associate Sponsorship TE Technical Exhibit USAWA United States of America Weightlifting Association

3 Government Furnished Property, Material, Equipment and Services The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property

The Government will furnish all Government-Furnished Property (GFP) necessary workspace for the Contractor to perform services outlined in this PWS to include desk space, telephones, computers and other items necessary to maintain an office environment.

3.2 Materials

The Government will furnish all Government-Furnished Materials (GFM) Medical and testing materials to be used in the performance of this contract.

3.3 Equipment

The Contractor will furnish all Government-Furnished Equipment (GFE) Medical equipment to be used in the performance of this contract.

3.4 Services

N/A

3.5 Utilities

All utilities in the facility will be available for the Contactor’s use in the performance of this contract. The Contractor shall instruct employees in utilities conservation practices.

The Contractor shall operate under conditions that preclude the waste of utilities which include turning off the water faucets or valves after using the required amount.

4 Contractor Furnished Property, Materials, and Equipment

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4.1 General

Except for those items specifically stated to be Government-Furnished in Paragraph 3, the Contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

5 Requirements

5.1 History of Treatment

The Contractor’s personnel shall maintain Government’s software tracking system to provide appropriate history for all participating squadron personnel. History of treatment shall encompass the tracking of attendance, progress, trends, or any other defined metrics. The Contractor shall provide the Squadron Medical Element (SME) with all historical data collected.

5.2 Injury, Utilization, and Equipment Reporting

The Contractor shall provide a monthly report that provides the Government’s POTFF Program Manager an injury report that identifies individual operator injuries and rehabilitation strategies. The Contractor shall also provide reporting that demonstrates utilization of POTFF Services, to include Opportunities for Training/Education/Resiliency

vs. Actual Use. Lastly, the Contractor shall provide the status of all Government Furnished Material that identifies mission capability.

Deliverables A11 Utilization, Injury, and Equipment Reports

5.3 Performance Requirements

Contractor shall perform all clinical and administrative tasks necessary to provide all services in accordance with this requirement. The Contractor shall ensure a safe and effective operation of all equipment and facilities used for patient care and contribute to a safe working environment. Contractor shall collaborate with the Government’s POTFF Program Manager throughout the duration of this requirement in order to enhance the quality of patient care delivered. The Contractor may be required to conduct equipment, product, and literature reviews to ensure that POTFF Services stay current with the provision of care.

Contractor will be required to participate in periodic meetings to review the care provided to GA personnel and identify opportunities for improvement. The Contractor will also serve as an advisor to the unit POTFF Program Manager in matters related to injury prevention, sports medicine, and rehabilitation; provide input for the development and utilization of the POTFF data collection strategies and reporting and workload data.

Contractor shall serve as an advisor to the unit POTFF Program Manager for administrative matters, purchasing of supplies and equipment, supplemental fiscal requests, and fiscal plans. Additionally, Contractor shall maintain the 131 RQS “Fly Away” POTFF kits to provide suggested equipment and training plans in order to preserve operator performance while away from home station.

5.3.1 Physical Therapist/Injury Management Requirements

The Contractor shall serve as the onsite IM for all injuries and coordinate formal treatment plans with the SME. Manage the metrics related to unit injury trends in order to develop individualized plans of rehabilitation, outlining goals and the expected outcomes of the plans. Use exercises, stretching maneuvers, hands-on therapy, and equipment to help them decrease pain, increase mobility, prevent further pain or injury, and facilitate return to complete duty status. The Contractor shall serve as an advisor to the unit POTFF Program Manager in matters related to injury prevention, sports medicine and rehabilitation.

5.3.2 Rehabilitation and Maintenance Therapist Requirements

The Contractor shall perform an initial physical assessment of GA personnel in order to determine severity of acute injury in order to implement appropriate rehabilitation techniques.