W912L7_DFAC_PWS_18DEC2025 (2).pdf

PERFORMANCE WORK STATEMENT

FOR

Tennessee Army National Guard Full Food Services

1.0 General:

1.1 Scope: This contract encompasses full food service operations for the “turn-key” dining facility (DFAC) at the Tennessee Army National Guard (TNARNG) Regional Training Institute (RTI) in Smyrna, TN. Contractor shall provide all personnel, supervision, supplies, and materials necessary to prepare, serve, and manage meals for authorized personnel, including soldiers attending training activities, courses, or events. Services include in-person dining, remote site feeding, preparation of specialized meal types (e.g., log pack, box/sack meals, and holiday meals), and compliance with all applicable sanitation and food safety standards. Contractor shall:

• Adhere to performance requirements specified in this Performance Work Statement (PWS) and any issued task orders.

• Ensure the consistent delivery of high-quality food service in support of the readiness and mission objectives of the TNARNG.

1.2 Background: The RTI DFAC provides dining support to soldiers and authorized personnel, delivering high-quality meals to support training, operational readiness, and mission objectives. Reliable and consistent food service is essential for the TNARNG to maintain the health, morale, and readiness of its personnel.

1.3 Period of Performance (PoP): The Period of Performance (PoP) shall be one Base Year of twelve (12) months, with four (4) additional twelve (12) month ordering years. Ordering years will be exercised based on contractor performance evaluations and mutual agreement, IAW FAR 52.217-9. (ESTIMATED DATES)

BASE – 01 FEB 2026 – 31JAN 2027

Ordering Period 1 - 01 FEB 2027 – 31JAN 2028

Ordering Period 2 -01 FEB 2028 – 31JAN 2029

Ordering Period 3- 01 FEB 2029 – 31JAN 2030

Ordering Period 4- 01 FEB 2030 – 31JAN 2031

PERFORMANCE WORK STATEMENT FOR Tennessee Army National Guard Full Food Services

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1.4 General Information:

1.4.1 Place and Performance of Services: The contractor shall perform food service operations primarily at the TNARNG RTI DFAC, Building 500, 500 7th Ave, Smyrna, TN 37167, up to twenty-four (24) hours a day, seven (7) days a week, except during Government-directed closures. The contractor may also be required to provide meal support at remote sites, including Volunteer Training Site Lavinia, Volunteer Training Site Tullahoma, Volunteer Training Site Catoosa, or other TNARNG properties. All off-site services must meet the same quality standards as the primary DFAC.

1.4.1.1 Telework: Teleworking is not authorized.

1.4.1.2 Unscheduled Gate Closures and Vehicle Regulations: Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented.

Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 Installation Regulations: Contractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall always carry proper identification with them and shall be subject to such checks as may be deemed necessary. Contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the contractor from responsibility for total performance of this contract.

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1.4.1.4 Meal serving hours: Meal serving hours shall be posted outside the DFAC.

Normal military food serving hours will begin at 6:00 AM CST for the morning meal, 11:30 AM CST for the lunch meal, and 5:00 PM CST for the dinner meal. Contractor will be expected to begin serving at these times. Serving time for the first three hundred (300) meals will last ninety (90) minutes. For each additional one hundred (100) meals during the serving time, the contractor will extend the service time by thirty (30) minutes. The maximum serving time will not exceed three (3) hours for each of the meal periods. The KO will notify the contractor seventy-two (72) hours prior to any holiday meal service requirements. Contractor must at all times maintain an adequate workforce for uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.4.1.5 Modification of Serving Hours: The KO may extend the normal established meal serving hours for special needs such as: emergencies, events, expansions, and surges or reductions. Contractor will be provided seventy-two (72) hours advance notice for any time changes.

1.4.1.6 Contract Type and Pricing: This is a Firm-Fixed-Price (FFP) contract. The contractor shall provide the services described in this PWS at the fixed rates established in the contract. The firm-fixed-pricing shall include all labor, supervision, supplies, equipment, and any travel or per diem required (not usual) to fulfill off-site meal requirements will be addressed in each Task Order.

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays.

Contractor may be required to perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day: June 19th

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

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1.4.3 Quality Control (QC): Contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed IAW this PWS. Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. Contractor’s QCP is how it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the COR NLT ten (10) days after contract award. After acceptance of the QCP, the contractor shall obtain the KO’s acceptance in writing of any proposed changes to its QCP.

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract IAW the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed IAW the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Installation Access and Security Requirements: Contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. Contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 Reserved.

1.4.5.1.1 Reserved.

1.4.5.1.2 Reserved.

1.4.5.1.3 Reserved.

1.4.5.1.4 Reserved.

1.4.5.1.5 Reserved.

1.4.5.1.5.1 Reserved.

1.4.5.1.6 Reserved.

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1.4.5.2 Access Requirements Without CAC: For contractors that do not require a CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a Government representative).

1.4.5.3 Awareness Training (AT) Level 1: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level 1 training within thirty (30) calendar days after contract start date and within thirty (30) calendar days of new employees commencing performance. Contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within fifteen (15) calendar days after completion of training by each employee or subcontractor personnel. See section 6.3 for web training link.

1.4.5.4 iWATCH Training: Contractor and all associated subcontractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO)). This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the KO. This training shall be completed within thirty

(30) calendar days of contract award and within thirty (30) calendar days of new employees commencing performance. Contractor shall report completion for each contractor employee and subcontractor employee to the COR, within fifteen (15) calendar days after completion of training.

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security:

All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. Contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. Contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6 Reserved.

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1.4.5.6.1 Reserved.

1.4.5.6.3 Reserved.

1.4.5.6.4 Reserved.

1.4.5.6.5 Reserved.

1.4.5.7 Reserved.

1.4.5.8 Reserved.

1.4.5.9 Reserved.

1.4.5.10 Protection of Personally Identifiable Information (PII): Contractor shall protect all PII encountered in the performance of services IAW Defense Federal Acquisition Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.5.11 OPSEC Training: In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within thirty (30) calendar days of their reporting for duty and annually thereafter. Contractor shall submit certificates of completion for each contractor employee to the COR within fifteen (15) calendar days after completion of training. See section 6.3 for web training link.

1.4.5.12 OPSEC SOP/Plan: Contractor shall develop an OPSEC Standard Operating Procedure (SOP)/Plan and provide it to the COR within ninety (90) calendar days of contract award to be reviewed and approved by the responsible Government OPSEC officer, per AR 530-1, Operations Security. This SOP/Plan shall include a process to identify the Government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. Contractor shall implement OPSEC measures as required by the Government. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator. Contractor shall ensure this individual becomes OPSEC Level II certified within ninety (90) days of appointment as OPSEC coordinator IAW AR 530-1. Contractor shall provide a copy of the certification to the COR NLT fifteen (15) days after completion.

1.4.5.13 Reserved.

1.4.5.14 Reserved.

1.4.6 Physical Security: Contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

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1.4.6.1 Key Control: NOTE: All references to keys include key cards. Contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. Contractor shall include procedures covering key control in the QCP.

1.4.6.1.1 Contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the COR.

1.4.6.1.2 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks;

however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system and will deduct the total cost from the monthly payment due the contractor.

1.4.6.1.3 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. Contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.6.2. Lock Combinations: Contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons. Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s QCP.

1.4.6.3 Food Storage Access: Contractor shall supervise all vendor deliveries and under no circumstances will vendors be allowed any unescorted or unsupervised access to the food storage areas. Access to all food preparation and ration storage areas shall be strictly limited and shall be marked with signage “Authorized Personnel Only”.

1.4.7 Special Qualifications: Contractor must ensure that any personnel performing under this contract are fully trained and qualified to perform the services. The DFAC Manager shall possess and maintain current Serve-Safe certification.

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1.4.8 Post Award Conference/Periodic Progress Meetings: Contractor agrees to attend any post award conference convened by the KO IAW FAR 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. Contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Key Positions: The Government considers the following positions to be key personnel under this contract:

1.4.9.1 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.9.2 Dining Facility DFAC Manager(s): Provide a Dining Facility Manager to direct work, be responsible for performance, and to meet the specified performance standards. A Dining Facility Manager shall be on site during normal DFAC hours. Any person that serves as Dining Facility Manager must have a minimum of two years of large-scale food operation and management experience and must have a high school diploma or equivalent.

1.4.9.3 Dining Facility Supervisor(s): Provide a supervisor for each shift and an alternate to direct work, be responsible for the performance of their respective shift, and to ensure the specified performance standards are met. A Dining Facility Supervisor/Alternate shall be on-site while a shift is working.

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1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. Contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed.

Contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities.

1.4.10.1 Registered Employee Listing: Contractor shall NLT the 25th of each month and NLT twenty-four (24) hours after there is an employee change, provide the COR, a complete Employee Roster. The roster is to ensure military security and Anti-Terrorism measures are being met.

1.4.10.2 Employee Uniforms: Employees shall wear a clean and complete uniform when working. Contractor shall provide employee uniforms, nametags, and any other specialty clothing (gloves, hair restraints, aprons, etc.). All uniforms shall be in good condition, with no holes, tears, or heavy stains. Nametags shall be worn on the exterior clothing in a conspicuous location at all times. Uniforms shall be freshly laundered and well fitting. The uniforms shall not contain commercial advertising, except for the contractor’s name. The KO or COR will approve the types and colors of uniforms before the contract start date.

1.4.10.3 Shoes: All shoes shall be slip-resistant and of sturdy construction and shall cover the foot for sanitation and safety reasons. Open-toe shoes, sandals, and heels higher than 1½ inches shall not be worn.

1.4.10.4 Appearance: All contractor personnel shall always present a neat and clean appearance and shall be easily recognized as contract employees. All employees shall wear a complete uniform compliment (shirt, slacks, hats, etc.) at all times to present a professional appearance. Uniforms soiled beyond normal duties shall be changed immediately. This requires the contractor to maintain an emergency change of clothes.

1.4.10.5 Retrieval and Return of Identification Media: Contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. Contractor shall return all identification media (i.e., badges and vehicles pass) to the KO within fourteen (14) days of an employee’s departure.

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1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract.

Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy.

Contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.12 Reserved.

1.4.13 Data Rights: The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.14 Organizational Conflicts of Interest (OCI): Contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

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1.4.15 Phase In / Phase Out Periods: Contractor shall "phase-in" IAW the plan submitted with the proposal, as well as communication and coordination with the KO and COR.

Contractor shall submit a "phase-out" plan that shall address plans and procedures necessary to ensure a smooth transition to any follow-on contract. The offeror shall present a detailed plan for the phase-out period which includes demobilization, assessment of potential security risks, and transfer of full operational responsibility. The plan shall address actions, plans, and procedures necessary to complete the contract term without impacting service or response in all areas. To minimize any decreases in productivity and to prevent possible negative impacts on additional services, Contractor shall have personnel on board, during the thirty (30) day phase in/ phase out periods.

During the phase in period, the contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date

2.0 Definitions and Acronyms

2.1 Definitions

2.1.1 Acceptable Quality Level: A designated value (percent) of defective outcomes/service that the Government indicates will be accepted using acceptable sampling techniques and procedures.

2.1.2 Army Food Program: A comprehensive program encompassing all phases of food service from procurement, inspection, transportation, storage, distribution, issue, preparation, and serving meals in DFAC and in the field.

2.1.3 Beverage: A liquid for drinking, including both bottled and potable tap water, as well as carbonated and non-carbonated drinks.

2.1.4 Box/Sack Meal: An individually packaged meal intended for remote site feeding or portable consumption, typically including disposable utensils, napkins, and non-perishable items to ensure food safety.

2.1.5 Catered Meal: A meal prepared in a commercial establishment for consumption there, delivered to a specific location for consumption, or prepared at the consumption site using the caterer’s portable equipment and subsistence supplies.

2.1.6 Clean: Free of visible signs of food, residues, grease, soap, and foreign matter, in compliance with applicable sanitation standards such as those outlined in the FDA Food Code.

2.1.7 Contractor: A supplier or vendor awarded a contract to provide specific supplies or services to the Government. This term refers to the prime contractor.

2.1.8 Contracting Officer: As defined in FAR 2.101.

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2.1.9 Contracting Officer Representative: As defined in FAR 2.101.

2.1.10 Defective Service: A service output that does not meet the performance standard specified in the PWS or PRS.

2.1.11 Dining Facility: A designated location where meals are prepared, served, and consumed, equipped with the necessary kitchen, serving, and dining areas to support meal service operations for authorized personnel. The dining facility must comply with health, safety, and sanitation standards.

2.1.12 Dining Facility Manager: The overall manager of a food establishment, responsible for the operation’s oversight, administration, and accountability.

2.1.13 Dinnerware/Tableware: Eating, drinking, and serving utensils for table use, such as flatware, hollowware, and plates. This includes single-use items as well as multi-use utensils.

2.1.14 Employee: Any person working in the DFAC under contractual agreement, including food employees, supervisors, management personnel, and volunteers.

2.1.15 Food: A raw, cooked, or processed edible substance, ice, beverage, or ingredient used or intended for human consumption. Bottled water is included as “food.”

2.1.16 Foodborne Disease Outbreak: The occurrence of two or more cases of a similar illness resulting from the ingestion of a common food source.

2.1.17 Food Contact Surface: A surface of equipment or utensils that comes into direct contact with food, including surfaces from which food may drain, drip, or splash back.

2.1.18 Food Service Personnel: All individuals engaged in food preparation, service, or supervision.

2.1.19 Full Food Service: The full operation of a DFAC, including requisitioning, receiving, storing, preparing, and serving food, as well as related administrative, custodial, and sanitation functions.

2.1.20 Government Furnished Property: All facilities, equipment, food, and supplies owned or leased by the Government and provided to the contractor for use in contract performance. Contractor is responsible for reconciling the GFP list with the property in the

DFAC.

2.1.21 Hazard: A biological, chemical, or physical property that may cause an unacceptable consumer health risk.

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2.1.22 Holiday Meal: A specially prepared and enhanced meal served to commemorate a recognized holiday, featuring premium menu items and festive decorations, such as Thanksgiving or Independence Day meals.

2.1.23 Key Personnel: Contractor personnel designated as critical to contract performance. These individuals are subject to evaluation during source selection and may be required to remain committed to the project.

2.1.24 Kitchenware: Food preparation and storage utensils, including tools used for handling, preparing, and storing food items.

2.1.25 Log Pack Meal: A meal prepared for remote site feeding, transported in insulated containers, and intended to maintain proper holding temperatures until consumed by the unit or group.

2.1.26 Meal: A specific quantity of nutritionally adequate food provided for one person during one scheduled serving period.

2.1.27 Operating Hours: The time from the scheduled start of meal preparation to the closing of operations for a DFAC.

2.1.28 Performance Assessment: Standards established by the Government to evaluate the quality of contractor performance and ensure compliance with contract requirements.

2.1.29 Performance Requirements Summary (PRS): A summary identifying key performance indicators and standards that will be evaluated to ensure the contractor meets contract terms.

2.1.30 Preventive Maintenance: Tasks necessary to prevent premature equipment failure, including routine checks, lubrication, and maintenance logs.

2.1.31 Progressive Food Preparation: The preparation of food items at selective time intervals during a meal period to ensure fresh, high-quality food is available without extended holding times.

2.1.32 Quality Assurance (QA): Government procedures to verify that contractor services meet performance standards.

2.1.33 Quality Assurance Surveillance Plan (QASP): A written document specifying the surveillance methodology for contractor performance.

2.1.34 Quality Control (QC): Internal actions by the contractor to monitor workforce and operations to achieve quality standards and meet delivery requirements.

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2.1.35 Remote (Off-Site) Feeding: The provision of meals to units or groups located away from the primary DFAC, utilizing portable equipment or a designated secondary DFAC location, in accordance with the same standards of quality and sanitation.

2.1.36 Sanitization: The application of heat or chemicals to cleaned food-contact surfaces to achieve a 99.99% reduction in microorganisms of public health importance.

2.1.37 Turn-Key Facility: A fully operational DFAC, equipped and ready to support all required meal service operations.

2.1.38 Utensil: Any food-contact implement used in the preparation, storage, dispensing, or service of food, including gloves, temperature sensing probes, and related equipment.

2.1.39 Warewashing: The cleaning and sanitizing of utensils and food-contact surfaces of equipment.

2.2 Acronyms:

AED Automated external defibrillator AEI Army Enterprise Infostructure AFMIS Army Food Management Information System AQL Acceptable Quality Level APD Army Publishing Directorate AR Army Regulation ARNG Army National Guard ASC U.S. Army Sustainment Command AT Annual Training AT/OPSEC Antiterrorism/Operational Security ATO Antiterrorism Officer BAS Basic allowance for subsistence BDFA Basic Daily Food Allowance BI Background Investigation CAC Common Access Card CAP Contractor Acquired Property CFP/M/E Contractor Furnished Property/Materials/Equipment CFR Code of Federal Regulations CI Counterintelligence CM Contract Manager CMRA Contractor Manpower Reporting Application COR Contracting Officer Representative DA Department of the Army DA PAM Department of the Army pamphlet

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DD254 Department of Defense Contract Security Classification Specification

DFAC Dining Facility DFAS Defense Finance and Accounting Service DFARS Defense Federal Acquisition Regulation Supplement DHS Department of Homeland Security DoD Department of Defense DODI Department of Defense Instruction DSCA Defense Counterintelligence and Security Agency DTMO Defense Travel Management Office DTS Defense Travel System eCFR Electronic Code of Federal Regulations ESD Executive Services Directorate FAR Federal Acquisition Regulation FFS Full Food Service FM Field Manual FPCON Force Protection Condition FPM Food Program Manager FY Fiscal Year GFP/M/E/S Government Furnished Property/Materials/Equipment/Services GSA General Services Administration HAZCOM Hazard Communication HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IA Information Assurance IAW In Accordance With ID/CAC Identification /Common Access Card IDT Inactive Duty Training IS Information System(s) JTR Joint Travel Regulations KO Contracting Officer MIPR Military Interdepartmental Purchase Request MOI Memorandum of Instruction MOS Military Occupational Specialty MSDS Material Safety Data Sheet MUTA Multiple Unit Training Assembly NCIC-II National Crime Information Center Interstate Identification NCO Noncommissioned Officer NGB National Guard Bureau NIST National Institute of Standards and Technology NLT No Later Than OCI Organizational Conflict of Interest

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OCS Officer Candidate School OPSEC Operational Security OSHA Occupational Safety and Health Administration PCE Protective Clothing and Equipment PIC Person-in-Charge PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact POI Program of Instruction POP Period of Performance POS Point of Sales PM Preventive Maintenance PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RA Regular Army RC Reserve Component RCSS Reserve Component Subsistence System ROTC Reserve Officers’ Training Corps SCR Service Contract Reporting SF Standard Form SIK Subsistence in Kind SOP Standard Operating Procedures SSN Social Security Number TAG The Adjutant General (Senior Officer in Charge of the TNARNG) TARP Threat Awareness and Reporting Program TB MED Technical Bulletin, Medical TE Technical Exhibit TM Technical Manual TNARNG Tennessee Army National Guard TSDB Terrorist Screening Database US United States USAR U.S. Army Reserve USD(I) Under Secretary of Defense for Intelligence USDA United States Department of Agriculture USPFO U.S. Property and Fiscal Officer

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3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS. The property included are the kitchen, storage space, administrative space, dining area, and waste disposal area. The Government furnished property shall not be used for any purposes other than this contract.

3.2 Materials:

3.2.1 Publications: The Government will provide publications and forms listed in this

PWS.

3.2.2 Miscellaneous Items: The Government will furnish the education materials in the form of posters and table displays as needed.

3.3 Equipment: The Government equipment listed in the solicitation photos is used for the Smyrna DFAC. Contractor shall use TNARNG equipment for the performance of this contract only. Contractor shall not modify or cannibalize the equipment in such a way that it would do harm to TNARNG. Contractor shall not remove GFE from the DFAC without written approval by the KO.

3.3.1 Maintenance and Equipment Replacement Responsibilities: Contractor shall properly maintain TNARNG property. Contractor’s maintenance program shall enable the identification, disclosure, and performance of normal routine preventive cleaning and sanitizing IAW manufacturer recommendations. Contractor shall notify the COR of the need for replacement or repairs. Contractor shall maintain an inventory of all Government Property (GP) and report any damage, loss, or required maintenance to the COR immediately. The contractor is responsible for routine cleaning and upkeep of GP to ensure readiness for daily operations. Contractor and the COR will complete/review the Equipment Replacement (DA3988) on an annual basis, with a copy provided to the COR.

Any equipment replacement will be processed/funded by the Government.

3.4 Services:

3.4.1 Waste Disposal Services: Bulk trash removal is provided by the Government, with dumpsters in a location accessible to the contractor.

3.4.2 Pest Control Services: The Government will provide periodic or limited pest control services (e.g., routine spraying or external pest control vendor for rodents). Contractor shall notify the COR of pest sightings. Flying insects are not covered and the contractor may choose cover this at their own expense.

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3.4.3 Veterinary (Vet) and Public Health Inspector Service: Subsistence may be inspected upon delivery to ensure the safety of the food that is procured by the contractor.

3.4.4 Emergency Medical Treatment: The TNARNG will provide automated external defibrillators (AED’s) for the contractor’s use.

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. Contractor shall instruct employees in utilities conservation practices. Contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Contractor shall provide all property, materials, and equipment required to perform the services outlined in this PWS, except for those items specifically stated as Government-furnished in Section 3.0. Contractor is responsible for ensuring that all contractor-furnished property, materials, and equipment meet or exceed applicable industry standards and comply with relevant regulations, including AR 30-22 and the Tri- Service Food Code. All contractor-furnished equipment shall be in good working order and properly maintained for the duration of the contract period. The contractor is prohibited from using GFP for purposes outside the scope of this contract.

4.1.1 Procurement and Payment of Food Products: Contractor shall be responsible for the procurement and payment of all food products and consumable items required to perform the services under this contract. All food products must meet the minimum quality standards specified in Section 5.12 of this PWS. Contractor shall maintain an inventory of food supplies sufficient to meet daily operational needs, with storage capacity for up to eight (8) days of subsistence supply and sufficient reserves for an additional four

(4) days. All food procurement shall comply with applicable sanitation and safety standards, and food vendors must be USDA-approved or certified by a comparable authority.

4.1.2 Maintenance and Replacement of Contractor Furnished Equipment: Contractor shall ensure that all contractor-furnished equipment is regularly maintained and in safe operating condition. Preventive maintenance schedules shall be established and followed IAW manufacturer recommendations. Any equipment that becomes inoperable or unsafe during the contract period shall be replaced by the contractor at no additional cost to the Government. The contractor shall ensure that backup equipment is available, as necessary, to avoid disruption of services.

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4.1.3 Compliance with Safety Standards: All contractor-furnished materials, including chemicals, cleaning supplies, and equipment, shall comply with safety regulations and standards, including Title 29 of the Code of Federal Regulations (CFR) Part 1910.1200, Hazard Communication. The contractor shall maintain current Safety Data Sheets (SDS) for all hazardous materials used under this contract and ensure that all employees are trained in the safe handling and use of these materials. SDS documents shall be readily available for review by the Government upon request.

4.1.4 Food Transport and Packaging: Contractor shall provide all containers, utensils, and packaging materials necessary to meet the requirements of this PWS. All transport and packaging items must comply with applicable food safety regulations to ensure food quality and prevent contamination. Disposable packaging materials shall be appropriately disposed of after use IAW Section 5.9 of this PWS.

4.1.5 Storage and Handling of Contractor Furnished Materials: Contractor shall ensure that all contractor-furnished materials, including food and cleaning supplies, are stored in a manner that prevents contamination and spoilage. All food items must be stored in pest-proof containers or sealed packaging and maintained at proper temperatures IAW the Tri- Service Food Code. Cleaning supplies and hazardous materials shall be stored separately from food items in clearly labeled containers and secured to prevent unauthorized access.

Contractor shall maintain a daily log of storage temperatures for all refrigeration and freezing units, which shall be available for inspection by the COR at any time.

4.1.6 Accountability and Inventory Management: Contractor shall maintain an accurate inventory of all contractor-furnished property, materials, and equipment used under this contract. An inventory log shall be submitted to the COR upon request, including details of equipment condition, maintenance schedules, and consumable supply levels. The contractor shall immediately report any loss, damage, or theft of contractor-furnished materials or equipment to the COR. The contractor shall also establish and maintain a First-In/First-Out (FIFO) inventory management system to ensure the proper rotation and use of food items.

5.0 Requirements: Contractor shall:

5.1 Contractor Personnel Training Requirements:

5.1.1 Training Requirements/Refresher Training: Contractor shall ensure the following training requirements are met one hundred (100)% of the time with the training to be documented. Documentation shall include the topics presented, the presenter’s name, the names of personnel in attendance, the duration of the training, and the training date.

This documentation will be maintained by the contractor on site.

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5.1.2 Sanitation Training: All contractor employees shall be trained on proper sanitation techniques IAW Tri-Service Food Code. Contractor personnel shall be trained within thirty

(30) days of hire and then annually thereafter.

5.1.3 Nutrition Training Plan: Contractor employees shall be trained on nutrition IAW AR 30-22. Contractor shall provide a nutrition training plan to the TNARNG NLT twenty (20) days after contract award.

5.1.4 Hazard Communication (HAZCOM) Training: All contractor employees shall be trained in the safe use of chemicals (inventory of products on hand), understanding manufacturer’s product labels, and information contained on the Material Safety Data Sheets (MSDS) in accordance with Title 29, Code of Federal Regulations Part 1910.1200, Hazard Communication. Contractor Personnel shall be trained within thirty (30) days of hire and then annually thereafter.

5.1.5 Cashier Training: Train employees who will perform the Headcount functions in accordance with IAW TNARNG Food Service Standard Operating Procedures (SOP), regulatory policy, contract meal price, and, if available, credit card machine. Contractor will verify each diner by Identification/Common Access Card (ID/CAC) prior to entering into the DFAC or use a DA 3032 for accountability. Personnel performing this function shall be fully trained prior to performing this function. Personnel shall receive quarterly refresher training.

5.1.6 Environmental Standards Training: All contractor employees shall be trained in environmental standards IAW AR 200-1 and DoDI 6050.5. Contractor Personnel shall be trained within thirty (30) days of hire and then annually thereafter.

5.1.7 Equipment Operator/Maintenance Training: All contractor employees shall be trained in safe and effective methods of operating, cleaning, and maintaining all DFAC equipment IAW manufacturer instructions and manuals. Contractor Personnel shall be trained within thirty (30) days of hire and then annually thereafter.

5.1.8 Fire Evacuation Planning and Training: Contractor shall ensure that all employees are trained and drilled in the duties they are to perform in case of fire, panic, or other emergency to effect orderly exiting. All employees shall be instructed in the proper use of portable fire extinguishers and other manual fire suppression equipment where provided.

Contractor will document this training IAW the USARCENT Fire Prevention Policy and the National Fire Protection Association (NFPA) 101, Safety Code.

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5.2 Contingency Plan: Contractor shall provide and maintain a contingency plan for the continuation of performance of services under this contract in the event of labor disputes/strikes, subcontractor defaults, terrorist acts, mobilizations/deployment, and buildup of forces. The written Contingency Plan shall be submitted to the KO NLT twenty (20) days after contract award. The Government may require revisions to the plan prior to providing approval. The Contingency Plan shall also include emergency operational plans for power and water outages. The contractor shall immediately notify the Food Program Manager/Food Advisor for instructions in the event of fire, flood, power outage, equipment failure, or any similar event that might result in the contamination or degradation of food.

5.3 Conduct of Employees: Contractor employees shall not loiter in any working or patron area. Upon completion of their assigned shifts, or after eating, employees shall promptly depart from the food service facilities. Any contractor employee identified as a potential threat to the health, safety, security, general wellbeing, or operational mission of the installation and its population may be removed by the COR and denied future installation access. Contractor employees shall not offer food or beverages to unauthorized person(s).

5.3.1 Smoking Policy: Contractor employees are prohibited from smoking except in designated smoking areas. Smoking shall not occur in or near entrances, exits, or windows of the DFAC or other facility areas, to ensure compliance with health and safety standards.

Employees shall ensure the proper disposal of cigarette butts and waste in appropriate receptacles. Violation of this policy may result in corrective action, including removal of installation access.

5.3.2 Parking Policy: Contractor employees may only park in non-designated parking spots located at the front of the RTI building or in the parking spaces on the side of the gym building. Contractor vehicles shall not obstruct access to loading docks, emergency exits, or pedestrian pathways. Parking in unauthorized areas may result in towing at the contractor’s expense or other corrective action. Contractor is responsible for ensuring employees understand and comply with these parking restrictions to maintain smooth operations and safety.

5.4 Meal Forecast: The Government will provide the contractor with a meal forecast at least 5 operating days prior to the required meal service. For off-site meals, the forecast will be provided at least 15 operating days prior. This forecast will be based on the number of meals requested in the task order issued by the Government. Disputes and conflicts with late adjustments will be Contracting Officer’s decision.

5.4.1 Meal Forecast Adjustments: The Government reserves the right to adjust the number of meals requested from the DFAC by up to fifteen (15) %, either increase or decrease, NLT one (1) operating day before the scheduled meal service.

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5.4.2 “Last Minute” Requests: For last-minute requests (within less than seventy-two

(72) hours of service), the contractor shall make a good-faith effort to accommodate the adjustment. Such requests must be documented and approved by the COR.

5.4.3 Meal Forecast Cancellations: The contractor shall provide a cancellation policy as part of their technical proposal. The contractor may invoice the Government for unrecoverable costs associated with meal cancellations made less than forty-eight (48) hours prior to the scheduled service time, provided the contractor can substantiate such costs as directly attributable to the cancellation.

5.4.4 Soldier Status and Event Types: Contractor shall provide meal services for the following categories of diners.

5.4.4.1 Inactive Duty Training (IDT) Diners: Meal service for IDT in the TNARNG typically consists of lunch only, with units having the option to request breakfast or dinner. IDT requests are predominantly made for the first two weekends of the month.

5.4.4.2 Annual Training (AT) Diners: Meal service for AT in the TNARNG typically consists of 3 meals per day (Breakfast, Lunch, and Dinner) for a specified number of consecutive days. AT requests occur predominantly during the mid-year months, with sporadic requests throughout the rest of the year.

5.4.4.3 Combined IDT and AT School House Diners: Soldiers attending courses such as Officer Candidate School (OCS) and other training programs are accounted for under either IDT or AT meal service, depending on the training schedule.