PAST_PERFORMANCE_QUESTIONNAIRE.pdf

E V S N M U

Exceptional/

High Confidence

Very Good/

Significant

Confidence

Satisfactory/

Confident

Neutral/

Unknown

Confidence

Marginal/ Little

Confidence

Unsatisfactory/

No Confidence

Performance met all contract requirements and exceeded many to the

Governments benefit.

Problems, if any were negligible and were resolved in a timely, highly effective manner.

Performance met all contract requirements and exceeded some to the

Governments benefit. There were a few minor problems, which the contractor resolved in a timely, effective manner.

Performance met contract requirements.

There were some minor problems, and corrective actions taken bu the contractor were satisfactory.

No record of past performance or the record is inconclusive.

Performance did not meet some contractual requirements.

There were problems, some of a serious nature, for which corrective action was only marginally effective.

Performance did not meet contractual requirements.

There were serious problems, and the contractor's corrective actions were ineffective.

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1. Technical Qualification/ Experience: How well de the contractor

2. Management Effectiveness: To what extent did the contractor

a. Handle staff integrity issues, personnel retention and personnel replacement?

a. Demonstrate knowledge and comply with applicable regualtions and policies such as TB MED 530, AR 30-22, DA PAM 30-22 and applicable state standards?

b. Respond to wide variences in headcount on short notice?

c. Maintain required cleanliness standards?

d. Comply with the contract menu reqirements?

e. Provide meals that satisfied the diners in terms of taste, portion size and variety of choices?

E V S N M U

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3. Quality Cotrol: To what extent did the contractor

Would you recommend to the Government to award a similar contract to this contractor?

g. Did the contractor identify problems as they occurred?

4. Briefly describe the contractor's predominant Strengths and/ or Weaknesses:

a. Adhere to responsiveness/ timeliness relative to performance?

b. Solve contract performance problems without extensive guidance from Government counterparts?

c. Display initiative in meeting requirements?

d. Display responsiveness/ timeliness relative to settling customer complaints?

e. Correct deficiencies in a timely manner and persuant to their quality control procedures?

f. Effectively interface with the Government's staff?

b. Allow contract manager sufficient authority to make decisions or take actions during contract performance?

c. Ensure compliance with contract requirements and safety regulations?

d. Was the contract manager consistently available during contract performance?

e. Cooperate with Government personnel after award.

f. How would you rate the contractors overall management effectiveness?

ONCE COMPLETED THIS QUESTIONNAIRE WILL BE FOR THE CONTRACTING OFFICER'S

OFFICIAL USE ONLY

If no please provide reason/s why