PWS AVN MNT FY27-30.pdf

Ver. October 2022

Performance Work Statement (PWS)

FOR

Army Aviation Support Facility (AASF) and Eastern Army Aviation Training Site

(EAATS) Aviation Maintenance Support Services

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and Quality Control (QC) except as specified in Paragraph 3.0 as Government Furnished, to successfully perform aviation aircraft maintenance and repair support of all Pennsylvania Army National Guard (PAARNG) aircraft, aircraft subsystems and Ground Support Equipment (GSE) supported by AASF, as defined in this PWS.

1.1.1 (Reserved)

1.2 Background: This requirement is to provide aircraft maintenance support at the AASF #1 for the aircraft fleet that is supported by the facility located at Fort Indiantown Gap, Annville, Pennsylvania (PA). The PA aviation fleet includes EAATS which is a training site that is missioned to support Program of Instruction (POI) to rated and non-rated crewmember training and elements of the 28th Expeditionary Combat Aviation Brigade. Airframes supported by the AASF#1 are UH-60 L/M/V and CH-47F.

Maintenance support will include but not limited to preventive maintenance, scheduled inspections/tests, repair/replace unserviceable parts, assemblies, subassemblies/ components; paint, refinish, fabrication, modification, repair accessories and auxiliary equipment and body and structural repair required to retain and return aircraft, aircraft components to a Fully Mission Capable (FMC) condition per appropriate Technical Manuals (TM) and regulations. The maintainers shall prepare the aircraft for final airworthiness flight and provide support during flight testing and functional checks as required. Aircraft documentation of maintenance, supply/stock/material handling and coordination will be done by the contractor solely as it relates to the maintenance of aircraft.

1.3 Period of Performance (PoP): The PoP shall be (1) Base Year of 12 months and (2) 12-month option periods. An additional six (6) months if clause 52.217-8 option to extend services is exercised. The PoP is 24 November 2026 and 23 May 2030.

1.4 General Information:

1.4.1 Place and Performance of Services: The contractor shall provide services between the hours of 0700-1630 on Monday through Friday, except on recognized United States (US) holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Normal operating hours are 0700-2300 however, normal duty day is 0700-1630. Flexible and adaptive work schedule may be required to meet maintenance demands, i.e. split shift operations between 0700 and 2000 as required by mission demands. Performance shall be at Indiantown Gap, AASF, located building 19- 101, Range Road, Annville, PA, 17003. The contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons.

When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential. Teleworking is not authorized.

1.4.1.1 Telework: The Government does not permit the contractor to telework in support of this requirement. In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure that the Government's mission-critical operations stay operational during times of national emergency or incidents of national significance. Telework shall be at no additional cost to the Government.

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The following are recognized as US holidays. The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day: June 19th

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award.

After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD)/Department of War (DoW), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 For contractors requiring Common Access Card (CAC): The CAC is the DoD/DoW Federal Personal Identity Verification (PIV) credential. Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated Tier 1 or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) both physical access to a DoD/DoW facility and access, via logon, to DoD/DoW networks on-site or remotely; (2) remote access, via logon, to a DoD/DoW network using DoD/DoW-approved remote access procedures; or (3) physical access to multiple DoD/DoW facilities or multiple non DoD/DoW federally controlled facilities on behalf of the DoD/DoW on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the Federal Bureau of Investigation (FBI) fingerprint check and a successfully scheduled Tier 1 investigation at the Office of Personnel Management.

Sponsorship and enrollment information about each applicant must be registered in the Defense Enrollment Eligibility Reporting System (DEERS) through either the Real-Time Automated Personnel ID System (RAPIDS) using the DD Form 1172-2 or the Trusted Associate Sponsorship System (TASS).

1.4.5.1.1 Homeland Security Presidential Directive (HSPD)-12 Background Investigation (BI) Requirements: The contractor shall ensure that all contractor and subcontractor personnel whose duties require CAC card issuance obtain them and shall process all CAC card applications. The contractor shall ensure that all employees requiring an initial background investigation complete a Personnel Security Investigation Portal (PSIP) form at Attachment to be determined (TBD) at the earliest possible date and that this form is forwarded to the COR immediately. The COR will review the form for completeness and accuracy and forward it to the National Guard Bureau (NGB) Personnel Security manager who will initiate the investigation process via the PSIP.

Contractor personnel will then receive two e-mail messages; the first will confirm that the investigative service provider has received the request, and the second will provide instructions for the completion of the appropriate form via the Electronic Questionnaires for Investigations Processing (e-QIP) system. Upon completion of the e-QIP questionnaire and submittal of all required documents, including fingerprint cards to the security manager, the BI will be initiated. The contractor shall ensure immediate compliance with all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system. The contractor is cautioned that the entire process from submittal of the PSIP form to return of the FBI fingerprint check may routinely take from two to six weeks and shall factor this lead time into its hiring/placement process. The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

1.4.5.1.2 Trusted Associate Sponsorship System (TASS): The contractor shall process CAC applications through the TASS, the procedures for which are described below.

Although there is no requirement for the contractor to designate a “Corporate Facility Security Officer" (FSO) to serve as its single point of contact for the BI, the TASS application process and other CAC and security-related matters, such designation facilitates these processes. If a Corporate FSO is not established, all contractor employees requiring a CAC will be required to process their own applications. The submission process for CAC applications is as follows:

1. The contractor's FSO or contractor employee shall submit requests for a CAC via email to the designated TASS Trusted Agent (TA). The TASS TA for this requirement will be: TBD.

2. The Government will establish a TASS application account for each CAC Request and will provide each contractor employee with a user ID and password, via email, to the contractor’s FSO or contractor employee. The FSO or contractor employee shall access the TASS account and complete the CAC application (entering/editing contractor information as applicable) at: https://tass.dmdc.osd.mil/tass/. The contractor’s FSO or contractor employee shall follow up to ensure that the TA is processing the request.

3. The Government will inform the contractor's applicant, via email, of one of the following:

a. Approval. Upon approval, the information is transferred to the DEERS database and an email notification is sent to the contractor with instructions on obtaining their CAC. The contractor proceeds to a RAPIDS station (RAPIDS Site Locator:

http://www.dmdc.osd.mil/rsl/).

b. Rejection. The Government, in separate correspondence, will provide reason(s) for rejection.

c. Return. Additional information or correction to the application required by the contractor employee.

*The contractor shall maintain records of all approved and rejected applications.

1.4.5.1.3 At the RAPIDS station, the RAPIDS Verification Officer will verify the contractor employee by Social Security Number (SSN) and two forms of identification.

Identity source documents must come from the list of acceptable documents included in Form I-9, OMB No. 1615-0047, "Employment Eligibility Verification". Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture Identification. The Identity documents will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an Identification (ID). The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS, and then issue a CAC. Issued CACs will be valid for no longer than three years, or until the individual's contract end date (inclusive of any options), whichever is earlier.

1.4.5.1.4 The contractor shall manage requests for new or renewal CAC cards in sufficient time to ensure that all contractor employees have them when needed to perform work under this contract. The contractor shall provide at least 10 calendar days advance notice to the TA, unless there are extenuating circumstances approved by the COR or KO.

1.4.5.1.5 The contractor shall return issued CACs to the DEERS office upon departure or dismissal of each contractor employee, and shall obtain a receipt for each card and provide it to the TA/COR.

1.4.5.1.5.1 Failure to comply with these requirements may result in withholding final payment.

1.4.5.1.6 The contractor shall obtain an Army Knowledge Online (AKO) email address for each applicant, including subcontractors, who may be deployed or require logical access to a Government computer network. Note: If employees of a contractor lose the privilege to access AKO, they lose the ability to renew their CAC. Therefore, it is critical that contractor employees maintain their AKO accounts.

1.4.5.2 For contractors that do not require a CAC, but require access to a DoD/DoW facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a Government representative).

1.4.5.3 Awareness Training (AT) Level 1: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level 1 training within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within 15 calendar days after completion of training by each employee or subcontractor personnel. AT Level 1 awareness training is available at the following website:

https://jko.jten.mil/courses/atl1/launch.html .

1.4.5.4 iWATCH Training: The contractor and all associated subcontractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO)). This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the KO. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each contractor employee and subcontractor employee to the COR, within 15 calendar days after completion of training.

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD/DoW organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD/DoW has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD/DoW organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above https://jko.jten.mil/courses/atl1/launch.html information to all employees dealing with DoD/DoW information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6 Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD/DoW strategy and their actions affect the most vulnerable portion of the Army Enterprise Infostructure (AEI). Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:

1.4.5.6.1 Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

1.4.5.6.2 Complete initial and/or annual Information Assurance (IA) training as defined in the IA Best Business Practices (BBP) training (https://atc.us.army.mil/iastar/docs/Training_BBP.pdf ).

1.4.5.6.3 Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

1.4.5.6.4 Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

1.4.5.6.5 Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.5.7 Army Training Certification Tracking System (ATCTS): All contractor employees with access to a Government information system shall be registered in ATCTS (https://atc.us.army.mil/iastar/index.php ) at commencement of services, and shall successfully complete the DoD/DoW Information Assurance awareness training prior to access to the IS and then annually thereafter. (https://iatraining.us.army.mil/ ).

1.4.5.8 Information Assurance (IA) Training. All contractor employees and associated subcontractor employees shall complete the DoD/DoW IA Awareness Training before issuance of network access and annually thereafter.

1.4.5.9 (IA)/Information Technology (IT) certification. All contractor employees performing services involving IA/IT functions shall comply with DoD/DoW and Army workforce training requirements in Department of Defense Directive (DoDD) 8140.01, DoD 8570.01-M and AR 25-2 within six months of the start of contract performance or appointment to IA/IT functions. In accordance with DoD 8570.01-M, Defense Federal Acquisition Regulation Supplement (DFARS) 252.239.7001, and AR 25-2, contractor employees supporting or performing IA/IT functions shall be appropriately certified upon https://atc.us.army.mil/iastar/docs/Training_BBP.pdf https://atc.us.army.mil/iastar/index.php https://iatraining.us.army.mil/ contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.

1.4.5.10 Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services in accordance with DFARS

224.103 Personally Identifiable Information and Department of Defense Directive DoDD 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.5.11 Operational Security (OPSEC) Training: In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training. Level 1 OPSEC training is available at https://securityawareness.usalearning.gov/opsec/index.htm .

1.4.5.12 (Reserved)

1.4.5.13 (Reserved)

1.4.5.14 (Reserved)

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Key Control. NOTE: All references to keys include key cards. The contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall include procedures covering key control in the QCP.

1.4.6.1.1 The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the COR.

1.4.6.1.2 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system, and will deduct the total cost from the monthly payment due the contractor.

https://securityawareness.usalearning.gov/opsec/index.htm

1.4.6.1.3 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.6.2 Lock Combinations: The contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s QCP.

1.4.7 Special Qualifications: The contractor shall ensure all employees possess all required licenses for operating aircraft, ground support equipment (GSE), special tools or equipment used in the performance of this contract. This does not include education or other qualifications for the position in which the contractor employee is performing, dress codes, or other information. Requirement to have a civilian Aircraft & Powerplant (A&P) license may be required, or to have been awarded a 15 series Military Occupational Specialty (MOS) (or other sister service or compatible military airframe qualification), for specific airframe or specific duty, such as but not limited to: 15T Blackhawk UH-60 mechanic / crew chief or 15U Chinook CH-47 mechanic / flight engineer. If required to perform flight duties, contractor will adhere to all requirements listed in AR 95-20. The Contractor shall provide certifications or additional Occupational Safety & Health Administration (OSHA) directed certifications as required by the description of work performed by the contractor during the specified PoP. May be required to be licensed by Federal Aviation Administration (FAA) or Federal Communications Commission (FCC), for specific duties. FAA Physicals will be required to perform flight duties, to be issued flight orders. (NOTE: The Government does not provide training to contractors. Contractors must ensure that any personnel performing under a contract are fully trained, licensed, certified, and otherwise qualified to provide services.)

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulation (FAR) 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

1.4.10.1 The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles passes) to the KO within 14 days of an employee’s departure

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

1.4.12 (Reserved)

1.4.13 Data Rights The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participating in subsequent contracted requirements which may be affected by the OCI.

1.4.15 Phase In / Phase Out Periods To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the 60-day phase in/ phase out periods. During the phase in period, the contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2. Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3. Contracting Officer Representative (COR): An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations.

This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.5 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.6 Department of Defense (DoD): Department of Defense, predecessor of Department of War (DoW).

2.1.7 Department of War (DoW): Successor of DoD, DoW can be taken to mean Department of Defense (DoD), DoW documents can be labeled as DoD Documents.

2.1.8. Equipment Availability Rates: Mission Capable, Fully Mission Capable, Partially Mission Capable (MC, FMC, PMC) or equipment non-availability rates Non- Mission Capable, Non-Mission Capable Maintenance, Non-Mission Capable Supply (NMC, NMCM, NMCS) In Accordance With (IAW) GEN-24-AMAM-01 Series, Department of the Army (DA) PAM 738-751.

2.1.9. Foreign Object Debris/Damage (FOD): FOD is defined as damage to an Army vehicle, equipment or property as a result of objects alien to the vehicle or equipment damaged. This excludes aircraft turbine engines defined as a foreign object damage incident. These alien objects are known as "debris" and are also commonly referred to as FOD (foreign object debris). Some examples of FOD are cotter pin clippings, pieces of safety wire, hardware and even tools left behind after maintenance. FOD is a severe safety concern due to its ability to cause damage to aircraft, aircrew, or components of the aircraft.

2.1.10 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.11 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.12 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.13 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.14 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.15 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AASF Army Aviation Support Facility ACE Airframe Condition Evaluation ACN Aircraft Notebook AEI Army Enterprise Infrastructure AGSE Aviation Ground Support Equipment AKO Army Knowledge Online ALARACT All Army Activities AMAM Aviation Maintenance Action Message AQL Acceptable Quality Level AR Army Regulation ASAM Aviation Safety Action Message AT Antiterrorism ATO Antiterrorism Officer ATCTS Army Training Certification Tracking System AUP Acceptable Use Policy AWR Airworthiness Release A&P Aircraft and Powerplant BI Background Investigation BBP Best Business Practices CAC Common Access Card CAR Corrective Action Requests CIF Central Issue Facility CFP Contractor Furnished Property, Materials, and Equipment CLS Contractor Logistics Support CM Contract Manager COMSEC Communications S e cu r i t y COOP Continuity of Operations Planning COR Contracting Officer Representative DA Department of the Army DEERS Defense Enrollment Eligibility Reporting System DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense DoDD Department of Defense Directive DoW Department of War EAATS Eastern Army Aviation Training Site EPA Environmental Protection Agency e-QIP Electronic Questionnaires for Investigations Processing FAA Federal Aviation Administration FAR Federal Acquisition Regulation FBI Federal Bureau of Investigation FCC Federal Communications Commission FMC Fully Mission Capable FOD Foreign Object of Debris/Damage FPCON Force Protection Condition

FSO Facility Security Officer GFP/M/E/S Government Furnished Property/Material/Equipment/Services GP Government Property GPU Ground Power Unit GSA General Services Administration GSE Ground Support Equipment HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IA Information Assurance ID Identification IAW In Accordance With IETM Interactive Electronic Technical Manual IS Information Systems IT Information Technology KO Contracting Officer MEC Maintenance Engineering Call MIM Maintenance Information Message MOS Military Occupational Specialty MWO Modification Work Order NCIC-III National Crime Information Center Interstate Identification Index NGB National Guard Bureau NMCM Non-mission Capable Maintenance OCI Organizational Conflict of Interest OEM Original Equipment Manufacturer OPSEC Operational Security OSHA Occupational Safety & Health Administration PA Pennsylvania PAARNG Pennsylvania Army National Guard PBL Performance Based Logistics PC Production Control PII Personally Identifiable Information PIV Personal Identity Verification PLL Prescribed Load List PMD Preventative Maintenance Daily PMI Preventative Maintenance Inspection PMS Preventative Maintenance Services POL Petroleum, Oil, and Lubricants PoP Period of Performance PPE Personal Protective Equipment PQDR Product Quality Deficiency Report PRS Performance Requirements Summary PWS Performance Work Statement PSIP Personnel Security Investigation Portal QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control

QCP Quality Control Plan RAPIDS Real-Time Automated Personnel Identification System SAM System for Award Management SCR Service Contract Reporting SOF Safety of Flight SOP Standard Operating Procedure SSN Social Security Number STC Supplemental Type Certificates TA Trusted Agent TASS Trusted Associate Sponsorship System TB Technical Bulletins TBD To Be Determine TBO Time Between Overhauls TM Technical Manual TSDB Terrorist Screening Database US United States

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include desk space, telephones, computers and other items necessary to maintain an office environment.

3.2 Materials: Any materials required for repair or maintenance of aircraft, to perform specified inspections, flight line services, phase maintenance, unscheduled / scheduled maintenance of aircraft will be provided through AASF Supply or AASF Tool room.

Foreign Object of Debris/Damage (FOD) toolboxes, for general aircraft mechanics will be used to ensure tools are tracked to minimize FOD. IAW the AASF Standard Operating Procedure (SOP). Back shops do not have FOD toolboxes available.

3.3 Equipment: Special tools, test sets, special equipment, and Personal Protective Equipment (PPE) will be provided through hand receipt process through AASF tool room or AASF Supply. Contractors will be provided with access to crew FOD toolboxes.

The Government will furnish all special tools, test sets, aircraft parts, Petroleum, Oil, Lubricants (POL) and special maintenance equipment. Equipment & tools will remain in the AASF property book. The contractor shall not use Government Property (GP) or services for any other purpose than execution of work under this contract unless approved by the KO. Any requests for GP use outside the execution of this contract will be sent to KO/COR for approval. Modification, alterations, or cannibalization of GP is not authorized unless approved by the KO/COR.

3.3.1 Replacement parts and accessories: Parts, equipment and accessories used in the repair of any aircraft, or any component thereof, as related to the work specification of this PWS, will be those authorized by the Government in approved technical publication per airframe.

3.3.2 Aircraft inspection sheets: AASF will provide Aircraft Notebook (CAN) laptops to annotate appropriate inspections, and maintenance completed. The contractor shall provide appropriate inspection sheets and record aircraft serial numbers, discrepancies, and certification that work was accomplished and provide other necessary data to complete Army reporting procedures through ACN, or local procedures required by production control (PC)/QA Officer at AASF.

3.3.3 Flight Clothing: The COR shall ensure contractors receive all flight protective clothing and equipment, no later than the 10-day post award of this contract, to support contractors specifically involved in flight operations, IAW Army Regulation (AR) 95-1 in the performance of the contract. The Government will provide the following items:

Aircrew flight helmet and the Air Warrior vests. The contractor shall sign flight suits from Central Issue Facility (CIF) and ensure that all protective clothing and equipment issued to the contractor employees by the CIF is cleaned, inspected, properly tagged, and turned into CIF NLT than the last day of the last option PoP.

3.4 Services: (Reserved)

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.1.1. The contractor shall provide all general tools and supplies not provided, but necessary to provide all listed services required for aircraft maintenance listed in PWS.

Specifically, back shop tools will need to be provided by contractor. For specific tools by shop, contractor will coordinate with the Production Control/Maintenance Manager through the contractor site lead.

4.2 Secret Facility Clearance: (Reserved)

4.3 Contractor Security Clearance: (Reserved)

5.0 Requirements: The contractor shall:

5.1 General: Aircraft maintenance support will include but is not limited to preventive maintenance, scheduled inspections/tests, repair/replace unserviceable parts, assemblies, subassemblies, components; paint, refinish, fabrication, modification, repair accessories and auxiliary equipment and body and structural repair required to retain and return aircraft, and aircraft components to Fully Mission Capable (FMC) standards.

The contractor shall ready the aircraft for final airworthiness flight and provide flight engineer (CH-47) support during flight testing and functional checks as required. In accordance with (IAW) Aviation safety standards, and required mission readiness based on equipment availability rates, maintenance needs to be completed 100% to standard, no exceptions. Contractors will adhere to locally and regulatory established FOD Prevention Programs, IAW AR 95-2 and AR 385-10. FOD prevention program establishes the need for 100% FOD inspection of aircraft and work area, during maintenance operations, zero tolerance. Production Control/Maintenance Manager will review ACN logbook, to ensure all maintenance services are documented correctly and parts ordered against the correct aircraft and service within the appropriate timelines.

COR is responsible for all surveillance and compliance of Acceptable Quality Level (AQL)’s listed and conduct of the QASP monthly.

5.1.1 All data required for maintenance faults, repairs and modifications will be entered into the ACN laptop ensuring that the DA 2408-13-1 (Aircraft Inspection and Maintenance Record) and DA 2408-13-2 (Related Maintenance Actions Record) are correct. All faults, repairs, modifications and corrections must be entered immediately IAW appropriate regulation governing the aircraft and the GEN-24-AMAM-01 Series.

Aircraft documentation of maintenance and revisions, supply/stock/ material handling and coordination will be done by the contractor solely as it relates to the maintenance of aircraft. The contractor shall provide appropriate inspection sheets and record aircraft serial numbers, discrepancies, and certification that work was accomplished and provide other necessary data to complete Army reporting procedures through ACN or local procedures required by PC/QA Officer at AASF. ACN will be kept up to date and date will be entered immediately following fault found, corrective action or modification completed. Order all necessary parts as required IAW PAARNG SOP.

5.1.2 The contractor shall limit disassembly to the extent necessary to accomplish the authorized work with the hangar space / bay area authorized. Contractor will tag all parts and equipment removed from the aircraft IAW GEN-24-AMAM-01 Series.

Workspace will be kept clean, orderly and free of FOD.

5.1.3 The contractor shall comply with all AASF and local safety procedures, to include the regulatory guidance including those as detailed in appropriate AR 385 series manuals, Occupational Safety & Health Administration (OSHA) and Environmental Protection Agency (EPA) instructions; the contractor will be responsible for the safety and accountability of all its employees; PPE if not already provided by the contractor will be available for hand receipt thru AASF Supply. Contractor will also be responsible for ensuring employees are properly trained and licensed to operate equipment and vehicles at the facility.

5.1.4 The contractor shall maintain aircraft IAW approved aircraft technical requirements. Complete all calendar inspections, daily and monthly services IAW aircraft DA Form 2408-18 (Equipment Inspection List) and applicable TMs. Complete UH-60 preventative maintenance inspections (PMI) I and II, within the performance standards. PMI I will be completed within 30 duty days, PMI II will be completed within 35 duty days IAW applicable TMs. Complete CH-47 MSG-3 Inspections (C1) & C2 within the performance standards. C1 will be completed within 29 duty days, C2 will be completed within 39 duty days IAW applicable TMs. Time between overhauls (TBO) is a quality control function. TBO projection is due to NLT 100 hours prior or 30 days prior to TBO.

5.1.5 The contractor shall conduct maintenance as described to support annual projected flying hours and meet performance requirements. Historical data is listed in TE 3 “Estimated Workload Data”. In addition to supporting maintenance requirements projected by Flying Hour programs. Additionally, the contractor shall perform scheduled service inspections and maintenance which includes but is not limited to preventative daily maintenance (PMD), preventative maintenance services (PMS), calendar inspections, hourly inspections, and special inspections. The contractor will perform any unscheduled maintenance, troubleshooting, and flight line support IAW performance standards and specific airframe TM and local SOP.

5.1.6 At the completion of each maintenance or inspection event in addition to tool inventory IAW AASF1 SOP, clean aircraft of residue resulting from work and conduct a FOD inspection.

5.1.7 The Contractor shall comply with all Government approved directives, modification work orders (MWO), Aircraft Engineering Bulletins, Service Bulletins, original equipment manufacturer (OEM) service bulletins, safety of flight (SOF) messages, aviation safety action message (ASAM), technical bulletins (TB), maintenance information messages (MIM), aviation action message (AMAM), airworthiness release (AWR), all Army activities (ALARACT), maintenance engineer call (MEC), special one-time inspections, supplemental type certificates (STC) and interactive electronic technical manual (IETM) for assigned aircraft. Compliance to all applicable regulations and directives. No exceptions / zero tolerance.

5.1.8 Contractor responses to all work requests shall be continual during normal duty hours, excluding lunch and scheduled breaks. Normal duty hours, lunch periods, and scheduled breaks will be designated by the COR and may be modified to ensure adequate support as required by contract.

5.1.9 The contractor shall assist in flight line duties/ aircraft mooring at the request of the production Control/Maintenance Manager. The contractor shall provide personnel for flight line duties, specifically ensuring issued aircraft are located on the parking pad as indicated in the daily coordination meeting. Contractor shall ensure that aircraft are unchained, untied, and fly away gear stored at time of issue unless adverse weather exists. Upon mission completion, assist with ensuring all aircraft are tied down, chained with plugs installed within 60 minutes of mission completion unless adverse weather exists. The Contractor shall ensure the aircraft logbook is in the designated location IAW local SOP, operational with fully charged battery, and with all data properly entered IAW DA PAM 738-751 at issue time. The Contractor shall ensure the fuel system is fully serviced prior to aircraft issue. The Contractor shall ensure that no maintenance actions are due that would prevent the aircraft from flying the number of flight hours requested from the daily coordination meeting.