PWS_Commercial_Internet_Service.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

Commercial Internet Services

General:

1 Scope: Contractor shall provide support personnel, equipment, and 100 Gigabit Ethernet wireless connectivity to multiple buildings on Kingsley Field with 99% up-time.

2 Background: The 173rd Fighter Wing at Kingsley Field ANGB has acquired multiple systems that require commercial internet connectivity to manage and/or operate. E-tools, Electronic Flight Bags, Macintosh drafting suite for Public Affairs, and Civil Engineering’s HVAC System are examples of these systems. Additionally, as the Air Force relies heavily on the innovation of our airmen, unblocked access to the worldwide web is crucial to meeting the full potential of an effective innovation program. For these reasons the 173 FW is installing a wireless commercial internet environment for airmen to utilize for job performance and innovation.

3 Period of Performance: The Period of performance shall be base plus four option year contract under FAR 17.204(e) with a possible extension of six months under FAR 52.217-8. The Period of Performance reads as follows:

3.0 Base Year: September 1, 2018 to August, 31 2019.

3.1 Option Year 1: September 1, 2018 to August, 31 2019.

3.2 Option Year 2: September 1, 2019 to August, 31 2020.

3.3 Option Year 3: September 1, 2020 to August, 31 2021.

3.4 Option Year 4: September 1, 2021 to August, 31 2022.

3.5 52.217-8 Extension: September 1, 2022 to March, 31 2023.

4 Contractor will install 33 indoor and 1 outdoor wireless access points in building 210/211/223/221/172/219/243 to provide continuous wireless connectivity to building Monday-Sunday with 99% up-time.

4.0 Contractor will install and maintain 100 Megabit Ethernet (100MbE) wireless internet service to buildings 210/211/223/221/172/219/243 including all access points, switches, and a firewall with 99% up-time.

4.1 Contractor will install single mode fiber from off-base to termination point in Kingsley demark located in building 210.

4.2 Contractor will install 24 strand single-mode fiber runs from building 210 to building 223 and building 210 to 211.

4.3 Contractor Manpower Reporting Application (CMRA): The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for both ARMY and AIR FORCE collection site. The contractor is required to completely fill in all required data fields using the following web ad-dress: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at http://www.ecmra.mil.

5 Quality Control (QC): The contractor shall develop and maintain an effective QC program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QC program is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary.

6 Place and Performance of Services: The location of wireless network is Kingsley Field ANGB. The contractor shall provide full time support services to include weekends if needed. Normal hours of operation are (earliest operating time and latest operating time) 0600 HST to 2400 PST. The contractor shall at all times maintain an adequate work force for uninterrupted performance of network services as defined within this PWS.

7 Security Requirements: The contractor shall comply with the security requirements as stated in this contract and as provided for in AFI 16-1406, Air Force Industrial Security Program. The provisions for DoD 5220.22-M, National Industrial Security Program (NISPOM), shall apply to this contract. The contractor shall ensure that employees adhere to all MAJCOM, NGB and local security regulations and directives.

7.0 Applicable to Air Force and ANG installations unless specified otherwise in the Purchase Order: Air Force and ANG installations are closed installations, pursuant to Sec 21, Internal Security Act of 1950, 50 U.S.C. 797 and, as such, only those persons granted permission may enter. It is therefore required that control be exercised over contractor employees while working on Federal property. Contractor must schedule to meet communications technician at the South gate located off Springlake Road for escort.

7.1 Contractor and all associated employees shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall be escorted when on site for service calls. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

8 Post Award Conference/Periodic Progress Meetings: Contractor shall be available for a post award conference and periodic progress meetings upon request by the KO.

9 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

10 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the AIR FORCE collection site as described in the associated Statement of Work (SOW). The contractor shall complete Contractor Manpower reporting (CMR) in accordance with the requirements outlined in the Statement of Work. Information regarding CMR, including contractor user guides, can be obtained at the following website: https://cmra.army.mil/help/glossary.html

11 Definitions and Acronyms:

DEFINITIONS:

CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications.

This individual does NOT have authority to change the terms and conditions of the contract.

DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

DELIVERABLE. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

https://cmra.army.mil/help/glossary.html

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

WORK WEEK. Monday through Sunday, unless specified otherwise.

ACRONYMS:

CISP Commercial Internet Service Provider CFR Code of Federal Regulations COR Contracting Officer Representative DA Department of the Army DEQ Department of Environmental Quality DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation KO Contracting Officer OCI Organizational Conflict of Interest PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program

Technical Exhibit 1

Performance Requirements Summary

This Performance Requirements Summary includes performance standards. The Government will use these standards to determine contractor performance and shall compare contractor performance to the Acceptable Quality Level (AQL).

PWS

Paragraph

Task

Performance Standard

Acceptable Quality Level (AQL) Surveillance Method/

By Whom

4 Contractor shall provide uninterrupted wireless internet service of at least 100 megabits per second (Mbit/s) with 99% up-time.

Contractor shall monitor network connectivity and ensure bandwidth is compliant with purchased speed.

99% up-time is the acceptable level of service.

Periodic Inspection by

COR

4.0 Contractor shall

install and maintain all equipment required to sustain the wireless network.

Contractor shall replace any defective device within 24 hours of service call.

Replace or repair defective hardware with-in 24 hours of service call.

Periodic Inspection by

COR

4.1 Contractor shall

provide fiber to base for service.

If damaged, contractor shall repair all off-site fiber feeding Kingsley Field.

Replace or repair damaged fiber with-in 24 hours of service call.

Periodic Inspection by

COR

4.2 Contractor shall

install and terminate a 24 strand SM fiber link between bldgs.

210 and 223 and another 24 strand SM link between 210 and

If damaged, contractor shall repair fiber required to disseminate the wireless internets on Kingsley Field

Replace or repair damaged fiber with-in 24 hours of service call.

Periodic Inspection by

COR