Performance_Work_Statement_Bus_Transportation_CR.docx

PERFORMANCE WORK STATEMENT (PWS)

29th IBCT Charter Bus Transportation

General Information

1. Introduction: This is a non-personal services performance work statement (PWS) to provide bus transportation services for the 29th IBCT personnel and baggage from Camp Roberts, CA to San Jose International Airport/ Vandenberg Air Force Base. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Background: The Hawaii Army National Guard (HIARNG) units have completed training at Camp Roberts, CA and are traveling charter flight/Mil Air from San Jose International Airport/ Vandenberg Air Force Base to Hawaii. Thus, will require transportation from Camp Roberts, CA by bus for personnel and baggage to departure terminals.

1.2 Responsibilities: The Contractor shall assume total responsibility for all requirements stated herein on the commencement date of the performance period. The Contractor shall perform as specified in this PWS and under the direction of the Contracting Officer (KO). See also Paragraph 1.1 Introduction.

1.2.1 Work Responsibility: The Contractor shall perform all work and assume responsibility for planning, programming, administering, managing, and executing all functions necessary to provide the services specified in this PWS. The Contractor shall conduct work in accordance with this PWS and all applicable local laws, regulations, standards, provisions, and directives. The Contractor shall ensure that all work meets the level of service, performance standards, or tolerances specified in the PWS or in applicable referenced documents.

1.2.2 Administrative Responsibility: The Contractor shall perform all related administrative actions required to provide services or perform work such as material requisitioning, quality control (QC), financial control, meetings, and correspondence. The Contractor shall also maintain accurate and complete records, files, and libraries of documents to include all local regulations, standards, provisions, codes, laws, technical manuals, and manufacturers’ instructions and recommendations that are necessary and related to the functions being performed. The Contractor shall compile historical data, prepare required reports, and submit information as specified by the Deliverable List presented in this PWS.

1.3 Objectives: Charter bus transportation services. Services include the transportation of Soldiers and baggage to all required locations. The contractor shall accomplish transportation requirements per the guidelines in this document.

1.4 Functional Areas: Charter Bus Transportation Services

1.5 Period of Performance: The Period of Performance (POP) shall be from date of contract award through 24 June 2016.

1.6 Management and Administration:

1.6.1 Phase In /Phase Out Period: Non-Applicable.

1.6.2 Contractor Management: The Contractor shall perform continual management of the functional areas contained in this PWS and shall provide a Project Manager physically present on-site during normal duty hours. The Project Manager shall conduct overall management coordination and shall be the central point of contact (POC) with the Government for performance of all work under this PWS. A Contractor employee shall be designated to act for the Project Manager when work is being performed outside of duty hours, or during the Project Manager’s absence. Both the Project Manager and the Contractor employee filling in for the Project Manager, shall have full authority to act for the contractor on all Contract matters relating to daily operation of this Contract.

1.6.3 Contractor Responsiveness: The Project Manager or designated alternate shall be available for telephone communication or site attendance, with the government POC, as required by the government POC. A personal answering service is permitted at other than normal Contract workdays and work hours for receipt of COR emergency response work requirements, provided that the Project Manager or designee responds to all calls within a time not to exceed one hour after notification of the call by the answering machine and/or service. The Project Manager and any individuals designated to act in that capacity shall have full authority to contractually bind the Contractor for prompt action on matters pertaining to execution of this PWS.

1.6.4 Meetings, Conferences, and Briefings: The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Project Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.6.5 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0000 and 2400, 7 days a week. The contractor shall coordinate daily with the government POC and expect to be able to adjust times if needed in order to accommodate daily schedule identified in 5.2.3.3. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.6 Recognized Holidays: Contractor shall perform during all recognized U.S holidays as required to maintain service during the POP as defined by this PWS.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.7 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.8 Place of Performance: The work to be performed under this contract will be performed from Camp Roberts, CA to San Jose International Airport/ Vandenberg Air Force Base.

1.6.9 Type of Contract: The government will award a Firm Fixed Price contract.

1.6.10 Security Program: The contractor will not be expected to maintain any level of security clearance for this requirement.

1.6.10.1 The contractor and all associated subcontractor employees will comply with applicable installation, facility, and area commander installation/facility access and local security policy and procedures (provided by Government representative). The contractor will also provide all information required for background checks to meet installation-access requirements to be accomplished by the installation provost marshal office, director of emergency services, or security office. The contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the force protection condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.11 Physical Security: The contractor shall ensure busses have road safety kits in vehicles, and adhere to all local laws regarding the physical security of transportation vehicles.

1.6.12 Key Control: Non-Applicable

1.6.13 Special Qualifications: The contractor is responsible for maintaining all required certifications in accordance with laws related to bus transportation. All drivers must be able to read, write, speak and understand the English language, and possess a valid commercial driver’s license to operate utilized mode of transportation.

1.6.14 Government Point of Contact (POC): The government POC (identified in the proposed bus schedule) monitors performance of all technical aspects of the contract and assists the Contracting Officer maintain oversight of contract performance. The government POC is the single point of contact between the Contractor’s Project Manager and the Contracting Officer. The government POC monitors Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies. The government POC is NOT authorized to change any of the terms and conditions of the resulting contract.

1.6.15 Key Personnel: Non-Applicable

1.6.16 Identification of Contractor Employees: All contract personnel shall be identified with an employer issued badge so as to clearly indicate the person is an authorized contractor employee. The badge shall, at a minimum, contain a picture of the employee with the individual’s full name shown and easily read.

1.6.17 Contractor Travel: Not Applicable.

1.6.18 Other Direct Costs: Not Applicable.

1.6.19 Data Rights: Not Applicable.

1.6.20 Safety: The Contractor shall provide drivers licensed IAW with applicable regulations and laws.

1.6.20.1 Safety Plan and Program: Not Applicable.

1.6.21 Environmental Compliance: Non-Applicable

1.6.21.1 Environmental Compliance Plan and Program: Not Applicable.

DEFINITIONS & ACRONYMS

2. Definitions And Acronyms:

2.1 Definitions:

Contractor - A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

Contracting Officer - A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

Defective Service - A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable - Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Key Personnel - Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Physical Security - Actions that prevent the loss or damage of Government property.

Quality Assurance - The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Assurance Surveillance Plan (QASP) - An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control - All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Subcontractor - One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week – 7 Days a week.

2.2 Acronyms:

TE Technical Exhibit

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Items and Services

3.1 Services: Not Applicable.

3.2 Facilities: Not Applicable.

3.3 Utilities: Not Applicable.

3.4 Equipment: Not Applicable.

3.5 Materials: Not Applicable.

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Items And Responsibilities:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: Not Applicable.

4.3 Materials: The contractor shall provide all materials as identified in Part 5 below. If the material is not specifically mentioned herein, then the contractor is to provide the material if it is necessary to satisfy the intent of the contract.

4.4 Equipment: The Contractor shall furnish all equipment, supplies, and labor to provide charter bus transportation services for personnel and baggage.

SPECIFIC TASKS

5.1 Basic Services: The contractor shall provide charter bus transportation services for personnel and baggage from Camp Roberts, CA to San Jose International Airport/ Vandenberg Air Force Base as specified in the attached schedule on dates specified.

5.2 Recurring Services: The contractor shall provide the following:

5.2.1 The contractor shall provide charter bus transportation services on dates specified in the transportation schedule provided in paragraph 5.2.3.2.

5.2.2 The Contractor shall furnish all equipment, supplies, management supervision, and labor to provide transportation services. All services shall be provided in accordance with all regulations, laws, and in accordance with the conditions set forth in this PWS.

5.2.3 Contractor shall support requirement with charter buses, small passenger buses, and baggage trucks.

5.2.3.1 Contractor will ensure that all buses arrive at the required locations at the correct time. It shall be the ultimate responsibility of the contractor to ensure accessibility to the drop off location site through coordination with the government POC identified in the transportation schedule.

5.2.3.2 TRANSPORTATION SCHEDULE:

5.2.4 Employee Uniforms or Badges: Contractor personnel shall present a neat appearance and shall be easily recognized. Employees shall wear contractor-furnished uniforms or badges.

5.2.5 Conduct of Employees: The Contractor shall be responsible for the performance and conduct of all personnel employed under this contract. The Contractor shall prohibit employees from performing work under this contract while under the influence of alcohol, drugs, and other incapacitating agents. Contractor personnel shall abide by all security regulations of the installation and shall be subject to such checks as may be deemed necessary. No verbal or physical abuse will be tolerated while on duty.

5.2.5.1 Use of Alcoholic Beverages/Drugs: The use of alcoholic beverages or illegal drugs by contractor personnel, while on duty, is strictly prohibited. The Contractor shall immediately remove and replace employees who are under the influence of alcohol or drugs.

5.2.6 Definition of Clean and Sanitized: For the purpose of this PWS, the following definition will be applied by the Government to measure performance. Properly cleaned equipment shall be free of dirt, garbage, and food particles.

5.2.7 Upon notification from the Contracting Officer, the Contractor shall immediately replace any drivers who operates a vehicle in an unsafe manner, as identified by the Government POC.

5.3 Contractor Manpower Reporting Application (CMRA):

5.3.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the National Guard Bureau (or your organization) via a secure data collection site.

5.3.2 The contractor shall completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at http://www.ecmra.mil. As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement.

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

PERFORMANCE OBJECTIVE

STANDARD

PERFORMANCE THRESHOLD

METHOD OF SURVEILLANCE

Rate 100% Inspection

Rate 100% Inspection

3) PWS Part 5 Specific Tasks Contractor shall comply with PWS provisions relating to Specific Tasks operations.

Rate 100% Inspection image1.emf