B.01 AMD3 _Combined Synopsis & Solicitation - Hartwell PA W912HN22Q5001.pdf

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2022 - 2023 Park Attendant/Gatehouse Attendant Services at Hartwell Lake
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W912HN22Q5001
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Section A - Solicitation/Contract Form

SOLICITATION/CONTRACT FORM

COMBINED SYNOPSIS/SOLICITATION

This notice is being posted as an avenue to provide Request for Quotes, W912HN22Q5001.

This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information in this notice. THIS ANNOUNCEMENT

CONSTITUTES THE ONLY SOLICITATION; QUOTES ARE BEING REQUESTED AND A

WRITTEN SOLICITATION WILL NOT BE ISSUED. This will be a 100% Small Business Set-aside. The NAICS code is 721211with a standard of $8M. This solicitation document incorporates provisions and clauses in effect through Federal Acquisition Circular 2021-07 2022-01 2022-03 2022-04.

Title of Requirement: 2022 - 2023 Park Attendant/Gatehouse Attendant Services at Hartwell Lake

Description of Requirement: The contractor shall provide Park Attendants Services for one (1) position at a specific location. The Government will award no more than one (1) Park Attendant position to any offeror(s). Please see the detailed Statement of Work attached for the full description of the requirement.

Submission Requirements: Fill out and return pages 2 – 4 of this document. Attach resume for both persons with bid submittal. Also please make sure to follow all additional guidance in TP-T-1.1.8 for submission of past performance information. Quotes are due no later than 03:00 PM, EASTERN TIME, 1 December 2021 10 December 2021 15 February 2022 25 February 2022. Quotes should be emailed to Contract Specialist, Fabiola Ducelus at Fabiola.Ducelus@usace.army.mil. Please CC the Contracting Officer, Mrs. Whittni C. Hiscox at Whittni.C.Hiscox@usace.army.mil.

Quotes may also be mailed to:

U.S. Army Engineer-Savannah District Attn: CECT-SAS-B (Fabiola Ducelus) 100 West Oglethorpe Avenue Savannah, Georgia 31401-3640

Basis for Award: The Government has the right to reject any and all offers. The award will be made to the lowest priced, responsible, responsive quote, with a responsibility determination that meets or exceeds the requirements stated in the Letter of Instructions. This is in accordance with Federal Acquisition Regulations (FAR) 52.212-2, Evaluation – Commercial Items, and FAR 9.104.

Submissions may be submitted via PDF format. Any submission not conforming to the above requirements will not be considered.

The Government reserves the right to cancel this solicitation.

mailto:Fabiola.Ducelus@usace.army.mil

CONTRACTOR INFORMATION SHEET

**THIS SHEET MUST BE COMPLETED and RETURNED WITH YOUR BID

PACKAGE**

PRIMARY CONTRACTOR – Person Listed in www.SAM.gov (all fields required)

NAME: ________________________________________

Cage Code________________________DUNS number: ____________________

Phone Number(s): __________________ Yrs. of Experience: ___________________

E-mail: __________________________________ Age: _______

Health (circle one):

Excellent Good Under Dr. Care Need Assistance Poor

PARTNER (All fields required)

Name: _____________________________ Yrs. Experience: ____________________

E-mail: __________________________________ Age: _________________

Health (circle one):

Excellent Good Under Dr. Care Need Assistance Poor

NOTE: A signed statement from each individual’s physician regarding each bidder’s current state of health must be provided at orientation/training. The statement must be on the letterhead of the physician’s office.

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 112 Days Springfield “A” (Anderson, SC)FFP

(Base)

Duty performance date can be found under Scope of Work, TP-T-1.1.1 FOB: Destination

NET AMT

0002 110 Days OPTION Springfield “A” (Anderson, SC)FFP

(Option)

0003 128 Days Watsadler “A” (Hartwell, GA)FFP

(Base)

0004 126 Days OPTION Watsadler “A” (Hartwell, GA)FFP

(Option)

Section C - Descriptions and Specifications

NOTES TO OFFERORS

Note 1: Quote must ONLY be entered for the Park Attendant position listed above.

Note 2: The Government will award no more than one (1) Park Attendant position to any offeror(s).

Note 3: If offeror turns down an offer that was bid on, they may not be eligible for another position under the same solicitation.

Note 4: Quotes shall meet the specifications in the Statement of Work to be eligible for an award.

PARTIES INTERESTED IN RESPONDING TO THIS RFQ may submit their Quote in accordance with standard commercial practice (i.e. Quote form, letterhead, etc.) and MUST INCLUDE THE FOLLOWING INFORMATION: Solicitation number; offeror's complete mailing and remittance addresses; discount terms, DUNS number, and Tax Identification Number. Any prospective awardee shall be registered and active in the SAM database prior to any award of a contract, basic agreement, basic ordering agreement, or blanket purchasing agreement resulting from this solicitation. Offerors may obtain information on registration and annual confirmation requirements via the Internet at http://www.acquisition.gov or by calling 866-606-8220.

Note 5: Any prospective awardee shall be registered and active in the SAM database prior to any award of a contract, basic agreement, basic ordering agreement, or blanket purchasing agreement resulting from this solicitation. Offerors may obtain information on registration and annual confirmation requirements via the Internet at http://www.acquisition.gov or by calling 866-606-8220

Note 6: All questions are to be directed no later than 11:00 a.m. Eastern time 4 business days prior to quote due date to Ms. Fabiola Ducelus at fabiola.ducelus@usace.army.mil. Please courtesy copy, Mrs. Whittni Hiscox at whittni.c.hiscox@usace.army.mil.

Note 7: The Taxpayer Identification Number may be used by the Government to collect and report on any delinquent amounts arising out of the contractor’s relationship with the Government.

Note 8: This acquisition will utilize Simplified Procedures pursuant to FAR 13.1. Emailed quotes are the preferred method of submission.

Note 9: All quotes on unit prices will include all cost associated with this contract.

Note 10: Contract period of performance for will vary depending on the location, per the Statement of Work.

http://www.acquisition.gov/ mailto:fabiola.ducelus@usace.army.mil.

mailto:whittni.c.hiscox@usace.army.mil

U.S. ARMY CORPS OF ENGINEERS, SAVANNAH DISTRICT

2022-2023 PARK ATTENDANT INFORMATION FOR

HARTWELL LAKE

The following information will apply for 2022-2023 Park Attendant contracts. There will be a total of two (2) contracts available for bid:

• Springfield Campground (Anderson, SC) – Springfield “A” Contract

• Watsadler Campground (Hartwell, GA) – Watsadler “A” Contract

Park attendant(s) refers to the Hartwell Lake/Park Attendant that is responsible for all the duties of Gatehouse or Park Attendant.

Contractor refers to all Park Attendant and Gatehouse Attendant job descriptions.

Attendant refers to both the Park Attendant and Gatehouse Attendant job descriptions.

The solicitation includes various clauses, one Scope of Work, and policies for Park Attendant positions. It is important that you review this information. For clarification of specifications, directions, and locations of the Park Attendant positions, contact: Natural Resource Specialist Dale Bowen at 706-856-0348 or Natural Resource Program Manager Tanya Grant at 706-856- 0323.

Information supplied in the Scope of Work regarding the amount required for the Surety Bond for the Park Attendant positions and the attached letter of instructions provides information regarding surety bond requirements.

Complete and return the "Contractor Information Sheet" and "Bid Schedule" where you will indicate your bid amount. A bid must be entered for each contractor position in which you are interested.

LETTER OF INSTRUCTIONS for BID SUBMITTAL

Enclosed is one copy of the Request for Bid Packages submittal which covers Park Attendant services for the above listed contracts located on Hartwell Lake in South Carolina and Georgia.

PARK ATTENDANT CONTRACTS:

1. The following requirements MUST BE MET BY ALL prospective offerors. Failure to provide the following items are disqualifying factors for award:

a. Bidders must have an active System for Award Management (SAM) account.

Please visit www.sam.gov to register.

b. Offerors: Two (2) adults are required and must be over the age of 21 prior to the date of award.

c. Resume for both offerors must be included with bid package.

d. Contractor Information Sheet must be included with bid package.

e. Contractor Bid Sheet must be included with bid package.

f. Past Performance documentation must be included with bid package (see TP- T-01.1.8). A minimum of three (3) and a maximum of five (5) references must be included with each bid proposal. Note: Performance evaluations may be waived if contract with Hartwell Lake was previously held under separate contract within the past two years. Include name, address, and any documentation that supports details of offeror's past performance in similar work industry (prior work references, past performance appraisals, letters of recommendation, audits, exit interviews, certificates of accomplishment, etc.).

Submitted documents must be specific to skills in areas such as customer service, dealing with the public, gatehouse operation, management, financials (cash register/money counting), general computer experience, etc. Offerors should provide documentation and/or certification of their experience with computer software applications, or documented computer training courses. Windows, Microsoft Office and/or prior Recreation One Stop or National Recreation Reservation Service (NRRS) experience is preferred. Documentation of training should be included with bid package or on resume (See Attachment 1:

Contractor Information Sheet). If no previous duty locations, provide letters of reference stating your ability to perform duties of a park attendant.

g. A color photograph/picture of RV/camping unit and vehicle must be included with bid package. Camping unit must be a presentable, factory-built, and self-contained camping unit. Camping unit must be able to pass an inspection by the Department of Transportation and Department of Safety, and must be approved by the Contracting Officer’s Representative (COR), Chief Ranger or his/her representative.

h. Proof of vehicle insurance. Offerors are to provide a copy of their vehicle http://www.sam.gov/ insurance on the vehicles(s) that will be used in the park while on duty. This must be submitted no later than the day of pre-work orientation/training.

Pursuant to FAR Part 28.307-2, Automobile Liability, all contractors must provide proof of insurance for their automobile coverage before commencement of work, as follows:

The Contracting Officer (KO) shall require liability insurance written on the comprehensive form of policy. The policy shall provide for bodily injury and property damage liability covering the operation of all automobiles used in connection with performing the contract. Policies covering automobiles operated in the United States shall provide coverage of at least $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage. The amount of liability coverage on other policies shall be commensurate with any legal requirements of the locality and sufficient to meet normal and customary claims.

i. Surety bonds (original with seal) for each Attendant position must be on file before commencement of work. The Attendants are required to furnish to the COR original proof of such a bond (see TP-T-1.5.4). Note: Proof of bond must be furnished for both persons working the contract, as required, for receiving fees and to cover any loss/theft of government property. Army regulations require contractors who collect fees to be fully bonded or insured to protect the Government against theft, misappropriation, or loss of Government funds under control of the contractors. Bond(s) must be no less than $5,000.00 per year per couple. Proof of bond(s) must be provided no later than the day of pre-work orientation/training. Inability to obtain a bond will be grounds for disqualification. THE ATTENDANTS CANNOT BEGIN WORK UNTIL

PROOF OF SUCH A BOND IS FURNISHED.

j. Health Assessment. A statement, from a qualified physician, stating both individuals can perform duties as specified in the contract is required (Government will NOT reimburse any costs). Physician statements should be submitted after receipt of award; no later than the day of pre-work orientation/training.

k. Offerors should provide documentation and/or certification of their experience with computer software applications or documented training courses in “Introduction to Computers”; Microsoft Office, and/or prior Recreation One Stop/Recreation.gov experience is preferred. Documentation of training should be included with bid package or on resume (See Attachment 1: Contractor Information Sheet).

2. A background check of each contractor will be completed by the Government AFTER

AWARD. Each prospective contractor must be a legal resident of the United States and provide a legal form of identification upon request. Standard background investigation requirements for all contractors include:

a. Fingerprints must be submitted. Fingerprints may be submitted by hard copy or digitally. Digital submission is the preferred method. If hard copy is submitted, the prints must be taken by an agent authorized to fingerprint (police dept., sheriff’s dept., etc.). Completed fingerprints must be submitted to the Savannah District Security Office prior to background investigation being initiated.

b. Contractor applicant will fax (preferred) or mail a copy of the applicants OF 306 Declaration for Federal Employment to the Center of Excellence. The fax number for the Center of Excellence is (410) 306-3858. The mailing address for the Center of Excellence is:

Center of Excellence B3240/2201 Aberdeen Boulevard

Aberdeen Proving Grounds, Maryland 21005-5001

c. The applicant will then contact the Savannah District Security Office at (912) 652-5500 or 6166. The minimum background investigation required will be a National Agency Check w/Inquiries (NACI). The Security Office will create an online account for the applicant to submit their personal information to the Center of Excellence for a background investigation. Once the account is created the applicant will have 5 calendar days to complete the online questionnaire.

d. Fees for the standard background investigation will be borne by the government.

e. The NACI investigation is good for fifteen years. If derogatory information occurs during this period it should immediately be reported to the servicing Security Office.

3. Please identify each page of the quotation with your name. This is very important for identification purposes. A daily bid amount must be entered in the “Unit Price” space.

4. Fill-in and return SF 1449 and the Contractor Information Sheet when you submit your bid.

SUBMIT ALL DOCUMENTS THROUGH A MAIL CARRIER OR VIA E-MAIL

5. Prospective offerors are advised to read all sections of the Scope of Work for Park Attendant Services carefully, paying special attention to items such as hours of operations, items Government will provide/not provide, campsite and utility services, size requirements of recreational vehicle/camper, and other general requirements. In addition, offerors should read all specifications and clauses.

6. Please furnish a telephone number where you can be reached during the period of 7

February 2022 – 28 February 2022. If attempts to reach you are unsuccessful, you may not receive a contract award for this Attendant contracting period.

7. The Government will award two (2) Park Attendant positions from this solicitation.

8. Prospective offerors are urged to inspect the campground they are bidding on before submitting a quotation to become familiar with the campground size & required season dates. Offerors may contact the Hartwell Dam & Lake Campground Program Manager, Dale Bowen at 706-856-0348 or the Recreation Natural Resources Program Manager, Tanya Grant at 706-856-0323, for additional information about the campground or job requirements.

Instructions for Submittal of Bids

Please identify each page of the quotation with your name. This is very important for identification purposes. A daily bid amount must be entered in the “Unit Price” space. Bids must be in whole dollar amounts. IMPORTANT: Bids must only be entered for each park attendant position in which you are interested. Please be sure to fill-in and return your Contractor Information Sheet when you submit your bid(s). YOU MAY SUBMIT ALL

DOCUMENTS BY A MAIL CARRIER OR VIA EMAIL

CONTRACTOR INFORMATION SHEET

**THIS SHEET MUST BE COMPLETED and RETURNED WITH YOUR

BID PACKAGE**

PRIMARY CONTRACTOR – Person Listed in www.SAM.gov (all fields required)

NAME:

Cage Code________________________ Duns number:

Phone Number(s): Years of Experience:

E-mail: Age:

Health (circle one): Excellent Good Under Dr. Care Need Assistance Poor

PARTNER (All fields required)

Name: Years of Experience:

E-mail: Age:

Health (circle one): Excellent Good Under Dr. Care Need Assistance Poor

NOTE: A signed statement from a physician regarding each bidder’s current state of health (both individuals) must be provided at orientation/training. The statement must be on the letterhead of the physician’s office.

PRIVACY ACT STATEMENT

AUTHORITY: 26 U.S.C. §6041, §6041A, and §6050M; 26 U.S.C. §6109; 31 U.S.C.

§7701(c) and 3325(d); 48 CFR, Part 4 (FAR 4.904); 48 CFR, Part 52 (FAR 52.204-3).

PRINCIPAL PURPOSE(S): To obtain a Park Gate Attendant Contractor’s TIN/Social Security Number and other personal information required by the above referenced authorities to allow reporting by the Federal Government of payments made to said Contractor within the line and scope of his/her contract as a Park Gate Attendant at one of the United States Army Corps of Engineers (USACE), Savannah District projects.

Savannah District asks for such information to be submitted via the herein Contractor Information Sheet as part of a quote package in response to a solicitation for Park Gate Attendant Services.

ROUTINE USE(S): This Form and the information contained herein will be disclosed as generally permitted under 5 U.S.C. 552a(b), the Privacy Act, and specifically will be disclosed to those Federal Government agencies/entities requiring said information for Government purposes; i.e. the Internal Revenue Service, the Finance Center for the USACE located in Millington, Tennessee, Contracting Officers and Representatives assigned to said Contract, and employees of the individual Project(s) where the Contractor is chosen to work. Information contained in this Form will be protected pursuant to the Privacy Act, and within the USACE, will only be disclosed to those persons having the authority within the scope of their employment/positions to collect and utilize said information.

DISCLOSURE: Disclosure of the information requested in this form by the Contractor is voluntary. However, failure to provide all the requested information will hinder and/or delay evaluation of the quote package and may result in award of said Contract to another Contractor.

FALSIFYING INFORMATION: Disclosure of the information requested in this form by the Contractor is voluntary. However, falsifying could result in loss of contract and ban from other Government contracts.

PREVIOUS EXPERIENCE AT GATEHOUSE (Dates, Location, Supervisor, Phone)

PRIMARY

Date: Location:

Supervisor:

Contact Phone:

PARTNER

ATTACHMENT 4 OTHER WORK EXPERIENCE(S):

(Attach resume for each person)

PRIMARY: PARTNER:

R1S/NRRS/COMPUTER EXPERIENCE: (check all that apply)

Primary Partner

Cash Register/Money Counting

Recreation.gov Software

General Computer Experience

Other:

ATTACHMENT 5 QUOTE LOCATION

Optional:

If providing a quote on more than one contract or location, you may list your preferred contract/locations below. Note: Awards will be made to the responsible bidder whose proposal is found to be most advantageous to the government, price and other factors considered.

1.

2.

3.

4. ___________________________________________________________

5.

SCOPE OF WORK

TP-T-1.1.0 GENERAL

TP-T-1.1.1 Campgrounds under contract at Hartwell Lake to be filled under this solicitation:

Contract List, Dates, Workdays (includes contractor orientation/training of 4 days for base year 2022 and 2 days for option year 2023):

Campground/Contract Start Date End Date No. of Work

Days 2022 Base Year 2022 2022 Coneross “A" Apr. 26 Sep. 30 80 Coneross “B” Apr. 26 Sep. 30 81 Oconee Point “A” Apr. 26 Oct. 31 96 Oconee Point “B” Apr. 26 Oct. 31 96 Springfield “A” Mar. 24 Oct. 31 112 Springfield “B” Mar. 24 Oct. 31 110 Twin Lakes “A” Mar. 24 Nov. 30 128 Twin Lakes “B” Mar. 24 Nov. 30 124 Watsadler “A” Mar. 24 Nov. 30 128 Watsadler “B” Mar. 24 Nov. 30 124

Campground/Contract Start Date End Date No. of Work Days

2023 Option Year 2023 2023 Coneross “A" Apr. 26 Sep. 30 78 Coneross “B” Apr. 26 Sep. 30 79 Oconee Point “A” Apr. 26 Oct. 31 94 Oconee Point “B” Apr. 26 Oct. 31 94 Springfield “A” Mar. 28 Oct. 31 110 Springfield “B” Mar. 28 Oct. 31 108 Twin Lakes “A” Mar. 28 Nov. 30 126 Twin Lakes “B” Mar. 28 Nov. 30 122 Watsadler “A” Mar. 28 Nov. 30 126 Watsadler “B” Mar. 28 Nov. 30 122

Campground Season (Open/Close Dates):

Coneross: May 1 – September 30 Oconee Point: May 1 – October 31 Springfield: April 1 – October 31 Twin Lakes & Watsadler: April 1 – November 30

TP-T-1.1.2 Age:

This contract requires two (2) adults, minimum 21 years of age, to be available during their shift.

TP-T-1.1.3 Scope of Work:

Services to be accomplished under this contract shall be in accordance with the Scope of Work in this contract and in the Park Attendant Handbook, provided during orientation.

TP-T-1.1.4 Ability:

Both individuals must be able to fulfill the requirements of the contract.

TP-T-1.1.5 Supplies:

The contractor will be required to furnish all labor, equipment, fuel, transportation, cleaning and office supplies (except as otherwise noted herein as Government furnished) necessary to provide the specified services for the duration of the contract.

TP-T-1.1.6 Contracting Officer:

The term “Contracting Officer” (KO) means the person having authority to enter into, administer, modify, or terminate the contract and make related determinations and findings.

Contracting officers are responsible for ensuring performance of all necessary actions for effective contracting, ensuring compliance with the terms of the contract and safeguarding interests of the United States in its contractual relationships.

Note: None of the services required by this contract shall be subcontracted.

TP-T-1.1.7 Terms of Contract/Duty Hours:

The terms of the contract and duty hours are specified in TP-T-2.1: Scope of Work and TP- T-2.3: Schedule of Operation.

TP-T-1.1.8 Past Performance:

All contracts shall be awarded to the lowest priced, responsible, responsive contractor, with a responsibility determination made in accordance with Federal Acquisition Regulations (FAR) 9.1, and specifically 9.104-3(b) satisfactory performance record.

Offerors shall submit the following information with their quote to aid in the determination of responsibility:

(1) Location, Name, General Description (Scope of Work) of at least two to a maximum of five contracts of similar size; complete with monetary value, and completion date.

(2) If unable to comply with above, at least two to a maximum of five previous work-related experience(s) within a similar industry (customer service, management, operations, etc).

(3) Points of contact (names and telephone numbers) for all submitted references, so individuals may be contacted for verification.

(4) Any supporting documentation detailing past performance within a similar industry, specific to skills in areas of customer service, gatehouse operations, computer experience, Federal reservation software experience (ORMS, NRRS, R1S), cleaning ability/quality, management experience, financial experience, park operations, etc. Volunteer work may be included.

TP-T-1.2.0 PRE-WORK ORIENTATION/TRAINING

TP-T-1.2.1 Orientation / Training Schedule:

All attendants shall attend a required pre-work orientation and computer training session. The orientation/training will establish the line of authority and government procedures for contractual, administrative, user fee collection, and other work-related matters, including customer service and conflict management training. Orientation/training will begin at 9 a.m.

and conclude no later than 4:30 p.m. with a one-hour lunch break. Dates are indicated in the tables below. Attendants will be paid for scheduled orientation/training dates based on quote provided. Attendants may be required to practice and review training material on their own time as needed prior to first day of work. In addition, appointed returning attendants may be requested to assist in training new park attendants or park volunteers.

All contractors must bring the following items to pre-work orientation:

• Bond (see section TP-T-1.5.4 Bonds)

• Proof of Insurance for motor vehicles (includes golf carts, etc.)

• Driver’s License (copy of front and back)

• Doctor’s clearance for work

• Signed Contract

Scheduled Training Days Must attend all orientation/training days:

CAMPGROUND ORIENTATION /

TRAINING

Days

ORIENTATION

/ TRAINING

Days 2022 2023

Coneross April 26 - 29 4 Apr. 26-27 2 Oconee Point April 26 - 29 4 Apr. 26-27 2 Springfield March 24-25 &

28-29 4 Mar. 28-29 2

Twin Lakes March 24-25 & 28-29

4 Mar. 28-29 2

Watsadler March 24-25 & 28-29

4 Mar. 28-29 2

TP-T-1.2.2 End of Season Campground Closure and Check-Out:

Contractor check-outs will be scheduled at the end of the contract period and based on contract work schedules. Campgrounds (except Twin Lakes and Watsadler which remain partially open) close to public at 2 p.m. on last day of contract, however contractor on duty should expect to remain in campground for complete shift which ends the following morning at 7 a.m. Check-out procedures are as follows:

Gatehouses should be left in a clean condition and all personal items should be removed. Computer equipment should remain hooked up. All campers should be checked out of the reservation system.

Contractor should create final deposit and have last Deposit Report envelope ready for pick-up. All equipment should be accounted for and the property release form should be signed. All keys, User Fee and Annual Pass books, log, and monthly stickers should be returned as well as any other government property. All these items are accountable property and must be returned to the appropriate government official.

TP-T-1.3.0 LIVING AREA & GATEHOUSE MAINTENANCE

TP-T-1.3.1 Authorized RV Unit:

The contractor shall furnish a factory-built, “self-contained,” recreational vehicle (RV) of the travel trailer, 5th wheel, or motor home type, to be presentable and in good working condition, to serve as temporary living quarters for the duration of the contract.

TP-T-1.3.2 Unauthorized RV Unit:

Pick-up shell-type campers, vans, pop-up tent trailers, tents, mini-travel trailers, mobile homes, converted buses (professional/modern conversions may be approved), or other RV’s that do not meet requirements will not be acceptable.

Note: The contractor team shall be sole occupants of their site. Family members & friends will not live with or reside with the contractor.

TP-T-1.3.3 RV Site:

One (1) full hook-up RV site will be provided for each contractor at their location of work. Park attendant pads will be designated by the Contracting Officer’s Representative (COR) or his/her designated representative, based on contract letter awarded. If you have been awarded Contract “A”, you will reside on Site “A”. The following diagram depicts “A” and “B” contract sites at each campground:

The contractor shall maintain their RV site and gatehouse in a clean and sanitary condition at all times.

Contractor shall leave the site in the same or better condition as when they arrived.

TP-T-1.3.4 Pets, Livestock, and Gardens:

No livestock or gardens will be allowed on US Army Corps of Engineers property. Pets, as approved by the COR or his/her designated representative, shall be on a leash no longer than six

(6) feet in length or confined at all times. The keeping of pets inside or around the gatehouse is strictly prohibited.

TP-T-1.3.5 RV Personal Property:

No washers, dryers, refrigerators, deep freezers, or excessive personal items will be permitted around attendant’s site or inside the gatehouse. Refrigerators or deep freezers are permitted inside storage buildings if one is assigned (Coneross does not have attendant storage buildings).

Washers and dryers are not permitted inside storage buildings.

TP-T-1.3.6 Government Property:

Gatehouses are Government property and must be treated as such. Items may not be placed on the walls, interior or exterior. All personal items (radios, televisions, coffee machines, etc.)

must be approved. No cooking appliances of any kind will be placed in or around the gatehouse. Personal satellite dishes or antennas, along with any exceptions to the items listed above, will not be installed on or around the gatehouse unless approved by the COR or his/her designated representative. All personal items must be removed when scheduled contract workdays are complete. The US Government is not responsible for any damage to personal items attached to or in use at gatehouses.

TP-T-1.3.7 Gatehouse:

Attendants will maintain the gatehouse building interior and exterior, including all computer equipment and cables, cleaning of floors, counters, light fixtures, interior walls, windows, eaves, restroom, exterior walls, walkways, sidewalks, etc. to maintain a clean and professional appearance for all customers. The attendant will also police the immediate area of the gatehouse and entrance for litter.

TP-T-1.3.8 Supplies:

Attendants will furnish all cleaning and office supplies (pens, pencils, stapler, tape, sticky notes, etc.). Attendants shall furnish a hose and will be required to water plants, shrubs, and flowers; as well as remove weeds in the median and entrance areas. The cleaning of the gatehouse and maintenance of above referenced ground areas shall be completed on a weekly basis.

TP-T-1.3.9 Internet Service:

Gatehouse internet service is supplied in order to operate the Recreation One Stop (R1S) reservation system and to communicate by email for work-related purposes. All other internet related activities by attendants will be limited to work-related use only. This policy will be strictly enforced per policy and rules covered during pre-work orientation/training. All attendants will be required to sign acknowledgment that they have been advised and understand the internet policy. Contracts may be terminated for inappropriate and/or unlawful use of government provided internet. Attendants are required to check work email daily during scheduled workdays.

TP-T-1.4.0 VISITORS

TP-T-1.4.1 Visitors:

All visitors that wish to stay as guests of the attendant will be required to lodge in the attendant’s RV (maximum of 14 days) or, if in their own campers, will be required to park at a campsite and pay the regular camping fee for that site. The attendant must also ensure that none of his/her guests, visitors, relatives, etc. enter the gatehouse or loiter in the immediate premises of the gatehouse/entrance area.

TP-T-1.4.2 Hook-up:

No visitors shall be allowed to use the attendant hook-ups at any time.

TP-T-1.4.3 Reserving Sites:

Attendants will not save or hold any campsites for relatives, friends, acquaintances, or guests.

TP-T-1.4.4 Minors:

Specifically included in this restriction are minor dependents. No baby-sitting is allowed in or at the gatehouse.

TP-T-1.5.0 USER FEES

TP-T-1.5.1 Handling of Fees:

All attendants may be required to process credit/debit card transactions for reservations and point of sale (POS) items within the campground as directed by the COR or his/her designated representative. Shift Reports and Deposit Summary Report will be created using the Recreation One Stop system and contractors will be expected to provide supporting documentation with reports as required and directed.

TP-T-1.5.2 Documentation:

Attendants will be required to prepare and submit appropriate documentation and paperwork to designated Corps representative. All attendants must retain a copy of all paperwork for their records for a minimum of 120 days after the completion of their contract.

TP-T-1.5.3 Copies:

Specific guidelines concerning transactions are covered in the attendant handbook and will be addressed during orientation/training. Designated Corps representatives will pick-up copies of all financial paperwork while patrolling.

TP-T-1.5.4 Bonds:

Attendants must be fully bonded (Fidelity Bond) to cover any funds not received by the designated Government agency or loss/theft of government provided equipment as provided for in the specifications. Attendant is required to furnish to the Government original proof of such bond. All contractors (person #1 & person #2) are required to be bonded for no less than $5,000.00 for contracts with option years. The attendant will not begin work until proof of such bond has been furnished. Proof of bond must be provided to the Government no later than the first day of orientation.

These services are available through insurance companies or banks. If unable to locate a source, please contact Campground Program Manager, Hartwell Lake, phone 706-856-0348 or Chief Ranger, Recreation at 706-856-0323.

TP-T-1.6.0 UNIFORM DRESS & PERSONAL APPEARANCE

TP-T-1.6.1 Uniform:

Attendants shall provide khaki-colored long pants, shorts, or skirts with a white uniform-type (collar required) button down long or short sleeve shirt or blouse. White polo type shirts are also acceptable. No jeans will be allowed. Any headgear worn by the contractor while on duty must be a baseball type cap that is red or tan/khaki in color. Shoes shall be worn at all times and not consist of sandals, flip-flops, or open-toed shoes.

TP-T-1.6.2 Patches:

The Government will provide identification patches, maximum of 10 per contract. It shall be the attendant’s responsibility to sew/attach the patches to shirts, blouses, and hats.

TP-T-1.6.3 Name Tag:

All attendants shall wear Government furnished name tags while on duty. The desired name for the name tag will be collected at the orientation. The name tags shall be worn above the left shirt or blouse pocket if pin type or if name badge type may be worn around the neck with lanyard or clipped to shirt.

TP-T-1.6.4 Appearance:

All clothing shall always be neat and clean to present a good image to our customers. The uniform shall be worn at all times during gatehouse hours while attendants are on duty.

TP-T-1.6.5 Facemasks and Social Distancing:

USACE recommends all individuals on USACE land and property follow the Centers for Disease Control and Prevention (CDC) guidelines applicable to their situation and activity to reduce the spread of COVID-19. Mitigation measures of social distancing, wearing masks, washing hands frequently, etc. are encouraged and may be required depending on conditions.

TP-T-1.7.0 ALCOHOL, WEAPONS, SMOKING

TP-T-1.7.1 Alcohol:

At no time is the attendant to possess or consume beer, wine, or other alcoholic beverages in the park while on or off duty.

TP-T-1.7.2 Weapons:

Attendants will not carry or possess firearms in the park (exception to this will be storage in RV if firearm is used for hunting in approved areas). Objects that would be considered weapons will not be displayed as such at any time during the term of this contract.

TP-T-1.7.3 Smoking:

Smoking is not permitted inside the gatehouse or within 50 feet of the gatehouse.

Attendants are to be discrete if smoking. Violations of these provisions may result in immediate termination of contract. Smoking at park attendant campsite shall be done in a way to not negatively impact or disturb attendants on adjacent site. Cigarette butts must be disposed of properly.

TP-T-1.8.0 GOVERNMENT PROVIDED PROPERTY, UTILITIES, AND SUPPLIES

TP-T-1.8.1 Attendant RV Site:

The Government will designate and provide for the attendants a camping site with electrical, sewer, local telephone service (shared line with gatehouse), and potable water hook-ups.

Occupancy of the site is limited to the attendant’s recreational vehicle or camping unit, and personal vehicle(s) only. Attendant campsites will not be renovated or otherwise modified to accommodate a particular RV/camping unit. Existing sites are suitably sized to accommodate vehicles up to 35’ or 40’ in length.

TP-T-1.8.2 Telephone:

The Government shall provide one business line with telephone number; this line runs to both the gatehouse and attendant RV site(s). The Government is responsible for the monthly payments of the telephone bill. Attendants are required to have an operational cell phone and provide the number during orientation. This cell phone will be considered the primary form of communication with Corps of Engineers staff and must be operational and monitored at all times during the contractor’s shift.

TP-T-1.8.3 Computer Equipment:

The Government will provide a computer, printer, credit card equipment, other necessary hardware supplies, and a portable radio at each gatehouse. The attendants will be held liable for any equipment and supplies issued by the Government that is lost, damaged, and/or misplaced due to carelessness or negligence. All such equipment will be signed for by attendants on a hand receipt upon issuance. If a government answering machine is provided in gatehouse the attendant is responsible for checking & proper follow-up of all messages during their shift, as indicated on the work calendar handed out at orientation/training.

TP-T-1.9.0 PAYMENT

TP-T-1.9.1 Pay Request:

It is the responsibility of the contractor to ensure that the pay request for work performed each month is submitted to the Hartwell Project Office by the 15th of each month. Corps personnel may be authorized to pick-up the pay request invoice, upon approval of the COR or his/her designated representative.

TP-T-1.9.2 Mailing Address:

Attendants shall furnish a mailing address to which proof of direct deposit payment remittances and other necessary correspondence will be sent. It is the responsibility of the attendant to promptly notify the COR or his/her authorized representative of any change in address. It is the responsibility of the attendant to also update address or other changes in www.sam.gov or with the Savannah District Contracting Office if applicable. No personal mail shall be delivered to or accepted at the lake office.

TP-T-1.9.3 Payment:

Payment will be made only for actual number of days worked. Pay request may not exceed the daily-prorated amount of the contract (amount per day). For example, the amount of the request may not exceed the number of days worked during the month.

TP-T-1.9.4 Absences:

All absences must be approved in advance. The COR or his/her authorized representative should be given as much advanced notice as possible about anticipated absences. Contractors will not be paid for approved or unapproved absentee days. An absence by any one or both of the attendants, without prior approval, is grounds for termination of the contract.

TP-T-1.9.5 Final Payment:

Final Payment voucher will not be paid to the contractor until all funds are reconciled. Any shortage of funds may be deducted from the contractor’s final payment.

TP-T-1.10.0 TERMINATION OF CONTRACT

TP-T-1.10.1 Contractor Failure:

Failure of the contractor to provide the items and complete services listed in the Contract Specifications, Scope of Work, and the Attendant Handbook will be grounds for termination.

Actions unbecoming on the part of the contractor, in the opinion of the Government, will be grounds for immediate termination. These actions include, but are not limited to:

• Consumption of alcoholic beverages or intoxication while on duty

• Use of illegal drugs or controlled substances

• Use of inappropriate sexual language, conduct, jokes, mannerisms, expressions, cursing or harassment of visitors, customers, other contract personnel, volunteers, and/or Corps of Engineers personnel

• Theft or misuse of supplies, permits, passes, etc. or misuse of the computer and software

• Inappropriate or illegal use of Government provided internet services(s)

• Unwarranted physical contact with visitors, Corps of Engineers personnel, contractors, or volunteers

• Recurring verbal and/or written complaints from visitors, other contract personnel, and/or Corps of Engineers personnel for excessive control, harassment, rudeness, lack of cooperation, etc.

• Resistance to implementation of policies and programs, as directed by Operations Project

Manager, or his/her authorized representative(s)

• Unauthorized possession or discharge of a firearm/weapon while on duty

• Failure to abide by any provision of Title 36.327 Code of Federal Regulations

• Theft

• Discrimination against customers, visitors, volunteers, other contract personnel, Corps of Engineers personnel, on the basis of race, color, religion, sex, national origin, marital status, disabilities, etc.

• Violations of public health and safety, including smoking in the gatehouse

• Failure to maintain a neat, clean, well-groomed personal appearance

• Inability to perform duties and job responsibilities in accordance with the

Contract Specifications, Scope of Work, and Attendant Handbook

TP-T-1.10.2 Unforeseen Closure of Campground:

Contracts/contractors may be terminated if the Government determines campground attendant services are no longer needed due to unforeseen closures of campground or its major facilities (e.g.: beach, boat ramp, restroom, campground). Unforeseen closures may include, but are not limited to, closure resulting from budget constraints, management changes, natural disasters, floods, fire, storm damage, infrastructure failure, and/or previously unknown safety hazards.

TP-T-1.10.3 Duty of Contractor to Finish Contract:

The contractor may not terminate this contract. Breach of contract and/or voluntary termination of contract without sufficient cause, or if the contractor fails to complete the contract through the specified term, the contractor is subject to re-procurement costs. The contractor’s failure to comply with the contract specifications may be grounds for suspension or disbarment for a period of time, not to exceed three years. Acceptance of the contract shall be evidence of such knowledge, approval, or acquiescence of all contract specifications.

TP-T-1.11.0 CAMPGROUND FACILITIES INVENTORY (See Appendix A)

TP-T-1.11.1 Renovations Any renovations, upgrades, remodeling, additions to site/facilities, etc. that may occur at any time during this contract, will be acknowledged in writing and signed by both the Government and the Contractor. The Government will not consider any renovation, upgrade, remodel, and/or addition to site/facility as a valid condition or term for negotiating an increase in contract price.

TP-T-2.1.0 SCOPE OF WORK: GATEHOUSE

TP-T-2.1.1 4-Days-On/4-Days Off:

Contractors at all Hartwell Lake Campgrounds will provide attendant services twenty-four hours a day, as directed on a rotating four-days-on/four-days-off schedule, which includes all weekends and Federal Holidays. A work schedule defining days on/off for each campground is provided as Appendix D and will also be provided to all attendants at the pre-work orientation/training.

TP-T-2.1.2 24-Hours:

The 24-hour shift begins at 7 a.m. each morning and ends at 7 a.m. the following morning.

Please refer to TP-T-2.3 Schedule of Operations, for specific campground gatehouse hours.

TP-T-2.1.3 Contractor Duties & Communication:

All contractors are responsible for ensuring that their work performance, or lack of, does not interfere with another contractor’s ability to effectively and productively fulfill their contract obligations (i.e.: lack of properly entering data into computer, not filling out patrol log, etc.).

More specifically, all contractors are responsible for ensuring professional and effective communication with the other park attendant contractors working opposite shift at the same campground in order to ensure consistent operation of the gatehouse and campground. If a misunderstanding, disagreement, conflict, etc. should arise, it is the responsibility of both contractors to effectively and professionally try to resolve the issue in a quick manner. If a reasonable resolution cannot be reached by both parties, the COR or his/her authorized representative should be notified as soon as possible. Failure to effectively communicate with the other campground contractor(s) may be grounds for termination of the contract.

TP-T-2.1.4 Email Communications Attendants are required to set up a specific work email account (one per contract couple) for Recreation One Stop reservation system access and communications. Email accounts will be used to communicate between the gatehouse and Project Office personnel. Attendants may receive updates on work orders and maintenance schedules, public service announcements, tip sheets and other non- emergency communications. Attendants will be required to check their work email account once per shift and may use government furnished computer for this purpose.

TP-T-2.2.0 CAMPGROUND ENTRANCE GATE & LAW ENFORCEMENT

TP-T-2.2.1 Entrance Gates:

Attendants will unlock and open entrance gates every morning at 7 a.m. and close/lock the entrance gate at 10 p.m. When necessary, attendants will immediately open the park entrance gates to allow campers out of the area for emergencies and/or for those users who request to be let out of the campground. At no time will a camper be denied egress from the area when requested. Attendants will also allow entry of emergency or law enforcement personnel at any time, including the hours the campground gate is closed and locked (10 p.m. - 7 a.m.). Attendants will exercise good judgment when dealing with campers and gate closure hours and may sometimes allow after hours entry through gate. Specific policy and rules will be covered during the pre-work orientation and training sessions.

TP-T-2.2.2 Extended Gate Hours:

Extended gate hours are occasionally required. Contractors may be required to lock the entrance gate after 10 p.m., leave gates unlocked/open all night, or open the gates before 7 a.m. for various local events, emergencies, utility outages, and hazardous weather.

TP-T-2.2.3 Logs:

A patrol log for ranger and park attendant patrols must be kept and turned over to the lake office monthly or upon request. Attendants may also be required to fill out a life jacket loaner log and distribute life jackets as part of the Hartwell Project Life Jacket Loaner Program. Attendants may also be required to fill out a log for loaner 30/50 amp converters. Additional logs and tracking forms may also be added throughout contract season.

TP-T-2.2.4 Combination Locks:

Combination locks may be installed either temporarily or permanently at campground entrance gates (with same operation hours as locked gates 10 p.m. and 7 a.m.). When implemented, attendants will be required to issue new lock combinations to registered campers on a regular basis according to project guidance provided at the pre-work orientation.

TP-T-2.3.0 SCHEDULED HOURS OF OPERATION

TP-T-2.3.1 Gatehouse Hours of Operations:

The hours of operation are in effect for all campground contracts managed by the US Army Corps of Engineers at the Hartwell Project. All contractors are responsible for proper execution of work and duties in accordance with the following specifications:

Gatehouse hours are:

Monday–Thursday = 9 a.m. – 8 p.m (including Columbus Day, Veterans Day, and Thanksgiving Day holidays)

Friday–Sunday and Memorial Day, July 4th, Labor Day holiday = 8 a.m. – 10 p.m. (Includes July 3 also in 2023)

After 8 p.m. on Monday-Thursday, attendants are expected to monitor the gatehouse area from the park attendant campsite or while conducting routine campground inspections until gate closure at 10 p.m.

TP-T-2.4.0 CAMPGROUND SURVEILLANCE

TP-T-2.4.1 Rounds/Log:

Attendants will conduct rounds of the entire campground a minimum of 3 times per day.

Vehicles, golf carts, scooters, or bicycles are permissible to complete these rounds. A complete tour of the area includes checking all campsites, bathhouse(s), playgrounds, beaches, and all other facilities, to determine if any maintenance issues have occurred or are developing, and to notify the lake office accordingly. During routine rounds, the attendant shall check for violations such as littering, vehicles parked on grass or off-site, pets off leash, dumping of black or gray water on or around sites, etc. All campground rounds and findings will be recorded on a patrol log and made available to ranger personnel on patrol and/or the lake office upon request.

Additional rounds may be necessary at times, for example (but not limited to), to inspect for (and/or verify) maintenance issues or complaints reported by campers or volunteers, overdue check-outs, site occupancy, storm damage, high water, accidents/incidences, etc. or to follow up on previous issues.

TP-T-2.4.2 Reporting Violations:

Attendants will promptly report campground disturbances, violations of regulations and laws, instances of harassment, lack of cooperation, etc. to Ranger personnel or local law enforcement as appropriate. All major problems will be immediately reported to the lake office or Rangers on patrol. Rangers will handle each case on its own merits in accordance with professional training and discretion, and attendants will not attempt to direct, manipulate, undermine, oppose, or “second- guess” decisions made by the Ranger(s).

TP-T-2.4.3 Litter/Debris Pick Up:

Attendants shall pick up minor litter or other debris along a park road or on campsites while conducting rounds. Major issues should be reported to lake office or to a ranger.

TP-T-2.4.4 Emergency Messages:

Attendants shall assist in the delivery of emergency messages to registered campers if necessary.

TP-T-2.5.0 PUBLIC RELATIONS &…

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