W912HN-17-Q-0010_-_Winfield_(Thurmond).pdf

COMBINED SYNOPSIS/SOLICITATION

This notice is being posted as an avenue to provide Request for Quotes, W912HN-17-Q-0010.

This is a combined synopsis/solicitation for commercial supply prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information in this notice. THIS

ANNOUNCEMENT CONSTITUTES THE ONLY SOLICITATION; QUOTES ARE BEING

REQUESTED AND A WRITTEN SOLICITATION WILL NOT BE ISSUED. This procurement will be 100% set aside for only Small Businesses. The NAICS code is 721211 with a small business size standard of $7.5M. This solicitation document incorporates provisions and clauses in effect through Federal Acquisition Circular 2005-92.

Title of Requirement: Park Attendant Services – Winfield Campground

Description of Requirement: The contractor shall provide Park Attendant Services for One (1) position at a Winfield Campground at J. Strom Thurmond Lakes and Dams. Please see the detailed Statement of Work attached for the full description of the requirement.

Submission Requirements: Quotes are due by 11:00 a.m. Eastern on January 26, 2016.

Please mail your quote to:

U.S. Army Engineer-Savannah District ATTN: CECT-SAS-E (Gerard Leo) 100 West Oglethorpe Avenue Savannah, Georgia 31401-3640

Quotes can also be E-mailed to Gerard F. Leo at gerard.f.leo@usace.army.mil by 11:00 a.m.

Eastern on January 26, 2016. Please courtesy copy, Mr. Bruce Helms at bruce.a.helms@usace.army.mil.

Basis for Award: The award will be made to the lowest priced quote that meets the minimum criteria stated in the Letter of Instructions in order to be eligible for award. This is in accordance with Federal Acquisition Regulations (FAR) 52.212-2, Evaluation – Commercial Items, and

FAR 9.104.

The Government reserves the right to cancel this solicitation.

mailto:gerard.f.leo@usace.army.mil mailto:bruce.a.helms@usace.army.mil

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 167 Days Winfield Campground

Base Year - Duty performance period 22 March 2017 - 2 October 2017.

FOB: Destination

NET AMT

0002 167 Days OPTION Winfield Campground

Option Year 1 - Duty performance period 21 March 2018 - 1 October 2018.

0003 167 Days OPTION Winfield Campground

Option Year 2 - Duty performance period 20 March 2019 to 30 September 2019.

Section C - Descriptions and Specifications

SCOPE OF WORK

U.S. Army Corp of Engineers – Savannah District

2017-2019 Park Attendant Services (Winfield Campground)

J. Strom Thurmond Lakes and Dam

The following information will apply for the 2017 – 2019 gatehouse/caretaker contract.

*The word park attendant(s) may be used interchangeably with gatehouse attendant or caretaker throughout this document.

There will be one (1) contract available for quote at Winfield campground.

PLEASE NOTE: Quotes are due back into the Contracting Office by 11:00 a.m. Eastern on January 26, 2017. Quotes shall specify an acceptance period of no less than 50 calendar days from the due date of proposals. Proposals which provide less than this period, or which fail to specify an acceptance period at all, may be rejected.

The solicitation includes various clauses, one scope of work, and policies for a gatehouse / caretaker position. It is important that you review this information. For clarification of specifications, directions and location of the gatehouse/caretaker position contact: J. Strom Thurmond Dam and Lake Campground Program Manager at 1-800-533-3478, extension 1126 or Recreation Chief Ranger, extension 1121.

There is also information supplied in the scope of work regarding the amount required for the surety bond for the gate attendant position. In the attached letter of instructions you will find information regarding surety bond requirements. Surety bonds for the gatehouse/caretaker position must be submitted to this office before the commencement of work.

Please e-mail your quote to: Gerard F. Leo at gerard.f.leo@usace.army.mil by 11:00 a.m. Eastern on January 26, 2017. Please courtesy copy (cc) Mr. Bruce Helms at bruce.a.helms@usace.army.mil.

If it is more convenient, quotes can also be mailed to:

U.S. Army Corp of Engineer-Savannah District ATTN: CECT-SAS-E (Gerard Leo) 100 West Oglethorpe Avenue Savannah, Georgia 31401-3640

Complete and return the “Contractor Information Sheet” (p. 7), “Quotes” (p. 2) where you will indicate your quote amount, and Request for Quote (RFQ) information (p. 60) where you will be able to supply the request information as out lined in the notes to offeror section (p. 59). A quote must be entered for the Park Attendant Contractors (PAC) position(s) in which you are interested in.

mailto:gerard.f.leo@usace.army.mil mailto:bruce.a.helms@usace.army.mil

LETTER OF INSTRUCTIONS for QUOTE SUBMITTAL

Enclosed is one copy of Request for Quote which covers gatehouse/caretaker services for Winfield Campground at J. Strom Thurmond Dam and Lake. (Physical location of the campground is in Appling Ga.).

1. The following requirements MUST BE MET BY ALL prospective offerors. Failure to provide the following items are disqualifying factors for award.

a. Offerors must have an active System for Award Management (SAM) account. Please visit www.sam.gov to register.

b. Gatehouse Attendants: Two (2) adults are required and must be over the age of 21 prior to the date of award. A photocopy (front and back) of each offeror’s driver’s license or other legal form of identification must be included in quote package.

c. Resume for both offerors must be included with quote package.

d. Contractor Information Sheet must be included with quote package.

e. Contractor Quote Sheet must be included with quote package.

f. Past Performance documentation must be included with quote package (see TP-T-01.1.8). A minimum of three (3) and a maximum of five (5) references must be included with each quote proposal. Note: Performance evaluations may be waived if contract with J. Strom Thurmond Dam and Lake was previously held under separate contract within the past two years. Include name, address, and any documentation that supports details of offeror’s past performance in similar work industry (prior work references, past performance appraisals, letters of recommendation, audits, exit interviews, certificates of accomplishment, etc.). Submitted documents must be specific to skills in areas such as customer service, dealing with the public, gatehouse operation, management, financials (cash register/money counting), general computer experience, etc. Offerors should provide documentation and/or certification of their experience with computer software applications, or documented computer training courses. Windows, Microsoft Office and/or prior National Recreation Reservation Service (NRRS) experience is preferred. Documentation of training should be included with quote package or on resume (See Attachment 1: Contractor Information Sheet).

g. A Color photograph of RV/camping unit and vehicle must be included with quote package.

Camping unit must be a presentable, factory-built, and self-contained camping unit. It must be able to pass an inspection by the Department of Transportation and Department of Safety, and must be approved by the COR, Chief Ranger or his/her representative.

h. Proof of vehicle insurance. Attendants are to provide a copy of their vehicle insurance on the vehicle(s) that will be used in the park while on duty. This must be submitted no later than the day of pre-work orientation/training. Pursuant to FAR Part 28.307-2, Automobile Liability, all PACs must provide a proof of insurance for automobile coverage before commencement of work, as follows:

The contracting officer shall require automobile liability insurance written on the comprehensive form of policy. The policy shall provide for bodily injury and property damage liability covering http://www.sam.gov/ the operation of all automobiles used in connection with performing the contract. Policies covering automobiles operated in the United States shall provide coverage of at least $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage. The amount of liability coverage on other policies shall be commensurate with any legal requirements of the locality and sufficient to meet normal and customary claims.

i. Surety bonds (original with seal) for each PAC must be on file before commencement of work.

The contractor is required to furnish to the Contracting Officer original proof of such a bond (see TP-T-1.5.4). Note: Both partners must be bonded; i.e. proof of bond must be furnished for both persons working the contract, as required, for receiving and depositing fees. Army regulations require contractors who collect fees to be fully bonded or insured to protect the Government against theft, misappropriation, or loss of Government funds under control of the contractors. Bond(s) must be no less than $5,000.00 per year per couple. Proof of bond(s) must be provided no later than the day of pre-work orientation/training. Inability to obtain a bond will be grounds for disqualification. The Contractor Cannot Begin Work until Proof of Such a Bond is Furnished.

j. Health Assessment. A statement, from a qualified physician, stating that both individuals can perform duties as specified in the contract is required (Government will NOT reimburse any costs). Physician’s statements should be submitted after receipt of award; no later than the day of the pre-work orientation/training.

2. A background check of both PACs will be completed by the Government AFTER AWARD. Each prospective PAC must be a legal resident of the United States and provide a legal form of identification upon request. Standard background investigation requirements for all contractors include:

a. Fingerprints must be submitted. Fingerprints may be submitted hard copy or digitally. Digital submission is the preferred method. If hard copy is submitted, the prints must be taken by an agent authorized to fingerprint (Police Dept., Sheriff’s Office, etc.). Savannah District security office is capable of capturing and submitting digital fingerprints. Completed fingerprints must be submitted to the Savannah District security office prior to background investigation being initiated.

b. Contractor applicant will fax (preferred) or mail a copy of the applicants OF 306 Declaration for

Federal Employment to the Center of Excellence. The fax number for the Center of Excellence is

(410) 306-3858. The mailing address for the Center of Excellence is:

Center of Excellence B3240/2201 Aberdeen Boulevard

Aberdeen Proving Grounds, Maryland 21005-5001

c. Applicant will then contact the Savannah District Security Office at (912) 652-5500 or 6166. The minimum background investigation required will be a National Agency Check w/Inquiries (NACI). The security office will create an online account for the applicant to submit their personal information to the Center of Excellence for a background investigation. Once the account is created the applicant will have 5 calendar days to complete the online questionnaire.

d. Fees for the standard background investigation will be borne by the government.

e. The NACI investigation is good for fifteen years. If derogatory information occurs during this time period it should immediately be reported to the servicing security office.

3. Please identify each page of the quotation with your name. This is very important for identification purposes. A daily quote amount must be entered in the “Unit Price” space.

4. Fill-in and return Contractor Information Sheet when you submit your quote.

5. Prospective offerors are advised to read all sections of the scope of work for gatehouse and caretaker carefully, paying special attention to items such as hours of operations, items Government will provide/not provide, campsite and utility services, size requirements of recreational vehicle/camper, and other general requirements. In addition, offerors should read all specifications and clauses.

6. Please furnish a telephone number where you can be reached during the period of 15 January 2017

– February 2017. If attempts to reach you are unsuccessful, you may not receive a contract award for this gatehouse/caretaker contracting period.

7. The Government will award one (1) park attendant positions from this solicitation.

8. Offerors are encouraged to inspect the campground they are competing on prior to submitting a quotation in order to become familiar with the size and layout of the campground and required duties and responsibilities. Offerors may contact J. Strom Thurmond Dam and Lake Campground Program Manager at 1-800-533-3478, ext. 1126, or Recreation Chief Ranger, ext. 1121, for additional information about the campground.

CONTRACTOR INFORMATION SHEET

**This sheet must be Completed & Returned with your Quote Package**

Primary Contractor – Person listed in SAM.gov (old CCR) (ALL FIELDS REQUIRED)

Name: _________________________________________ Date: ____________________

Cage Code: ______________ SSN in Sam.gov (old CCR): ___________________________

Phone Number(s): ________________________________ Yrs. of Experience: __________

E-Mail: _______________________________________________________ Age: ________

Health (circle one): Excellent Good under Dr. Care Need Assistance Poor

Partner: (ALL FIELDS REQUIRED)

Name: _________________________________________ Yrs. of Experience: __________

E-Mail: _______________________________________________________ Age: ________

Health (circle one): Excellent Good under Dr. Care Need Assistance Poor

NOTE: A signed statement from each individual’s physician regarding each offeror’s current state of health must be provided at orientation. The statement must be on the letterhead of the physician’s office.

PRIVACY ACT STATEMENT

AUTHORITY: 26 U.S.C. §6041, §6041A, and §6050M; 26 U.S.C. §6109; 31 U.S.C. §7701(c) and §3325(d); 48 CFR, Part 4 (FAR 4.904); 48 CFR, Part 52 (FAR 52.204-3).

PRINCIPAL PURPOSE(S): To obtain a Park Gate Attendant Contractor’s TIN/Social Security Number and other personal information required by the above referenced authorities to allow reporting by the Federal Government of payments made to said Contractor within the line and scope of his/her contract as a Park Gate Attendant at one of the United States Army Corps of Engineers (USACE), Savannah District projects. Savannah District asks for such information to be submitted via the herein Contractor Information Sheet as part of a quote package in response to a solicitation for Park Gate Attendant Services.

ROUTINE USE(S): This Form and the information contained herein will be disclosed as generally permitted under 5 U.S.C. 552a(b), the Privacy Act, and specifically will be disclosed to those Federal Government agencies/entities requiring said information for Government purposes; i.e. the Internal Revenue Service, the Finance Center for the USACE located in Millington, Tennessee, Contracting Officers and Representatives assigned to said Contract, and employees of the individual Project(s) where the Contractor is chosen to work. Information contained in this Form will be protected pursuant to the Privacy Act, and within the USACE, will only be disclosed to those persons having the authority within the scope of their employment/positions to collect and utilize said information.

DISCLOSURE: Disclosure of the information requested in this form by the Contractor is voluntary. However, failure to provide all the requested information will hinder and/or delay evaluation of the quote package, and may result in award of said Contract to another Contractor.

FALSIFYING INFORMATION: Disclosure of the information requested in this form by the Contractor is voluntary. However, falsifying could result in loss of contract and ban from other Government contracts.

PREVIOUS EXPERIENCE AT GATEHOUSE: (Dates, Location, Supervisor, Phone #)

OTHER WORK EXPERIENCE(S): (Attach resume for both persons with quote submittal) Person #1: Person #2:

NRRS/COMPUTER EXPERIENCE: (check all that apply) Person #1 Person #2 Cash Register/Money Counting NRRS Software (Park Office, ORMS, Field Mgr.)

General Computer Experience Other: _________________________________

Offeror 1: ______________________________ Offeror 2:______________________________ (Print Name) (Print Name)

(Signature) (Signature)

US ARMY CORPS OF ENGINEERS

SAVANNAH DISTRICT

Table of Contents

TP-T-01.1.0 GENERAL

TP-T-01.1.1 Campgrounds Under Contract:

TP-T-01.1.2 Age:

TP-T-01.1.3 Scope of Work:

TP-T-01.1.4 Ability:

TP-T-01.1.5 Supplies:

TP-T-01.1.6 Contracting Officer:

TP-T-01.1.7 Terms of Contract / Duty Hours:

TP-T-01.1.8 Past Performance:

TP-T-01.1.9 Security……………………….…………………………………………...……………………………14 TP-T-01.1.9.1 AT Level 1 .ining………………………………………………….………………………………….14 TP-T-01.1.9.2 Access and General Protection/Security Policy & Procedures………………………..……….……..14 TP-T-01.1.9.3 Suspicious Activity Reporting Training………………………………………………………

TP-T-1.2.1 PRE WORK ORIENTATION / TRAINING

TP-T-1.2.1 Orientation / Training Schedule:

TP-T-1.2.2 End of Season Campground Closure and Check-out TP-T-1.3.0 LIVING AREA and GATEHOUSE MAINTENANCE TP-T-1.3.1 Authorized RV Unit:

TP-T-1.3.2 Unauthorized RV Unit:

TP-T-1.3.3 RV Site:

TP-T-1.3.4 Pets:

TP-T-1.3.5 RV Personal Property:

TP-T-1.3.6 Government Property:

TP-T-1.3.7 Gatehouse:

TP-T-1.3.8 Supplies:

TP-T-1.3.9 Internet Service:

TP-T-1.4.0 VISITORS

TP-T-1.4.1 Visitors:

TP-T-1.4.2 Hook-up:

TP-T-1.4.3 Reserving Sites:

TP-T-1.4.4 Minors:

TP-T-1.5.0 USER FEES

TP-T-1.5.1 Handling of Fees:

TP-T-1.5.2 Documentation:

TP-T-1.5.3 Copies:

TP-T-1.5.4 Bonds:

TP-T-1.6.0 UNIFORM DRESS and PERSONAL APPEARANCE TP-T-1.6.1 Uniform:

TP-T-1.6.2 Patches:

TP-T-1.6.3 Nametag:

TP-T-1.6.4 Appearance:

TP-T-1.7.0 ALCOHOL, WEAPONS, SMOKING

TP-T-1.7.1 Alcohol:

TP-T-1.7.2 Weapons:

TP-T-1.7.3 Smoking:

TP-T-1.8.0 GOVERNMENT PROVIDED PROPERTY, UTILITIES, AND SUPPLIES

TP-T-1.8.1 Attendant RV Site:

TP-T-1.8.2 Telephone:

TP-T-1.8.3 Computer Equipment:

TP-T-1.9.0 PAYMENT

TP-T-1.9.1 Pay Request:

TP-T-1.9.2 Mailing Address:

TP-T-1.9.3 Payment:

TP-T-1.9.4 Absences:

TP-T-1.9.5 Final Payment:

TP-T-1.10.0 TERMINATION OF CONTRACT

TP-T-1.10.1 Contractor Failure:

TP-T-1.10.2 Unforeseen Closure of Campground:

TP-T-1.10.3 Duty of Contractor to Finish Contract:

TP-T-1.11.0 CAMPGROUND FACILITIES INVENTORY (See Appendix A) TP-T-1.11.1 Renovations

TP-T-2.0 SCOPE OF WORK: GATEHOUSE

TP-T-2.1.1 4-Shift:

TP-T-2.1.2 24-Hours:

TP-T-2.1.3 Contractor Duties and Communication:

TP-T-2.1.4 E-mail Communications TP-T-2.2 CAMPGROUND ENTRANCE GATE and LAW ENFORCEMENT TP-T-2.2.1 Entrance Gates:

TP-T-2.2.2 Extended Gate Hours:

TP-T-2.2.3 Log:

TP-T-2.2.4 Combination Locks:

TP-T-2.3 SCHEDULED HOURS OF OPERATION

TP-T-2.3.1 Gatehouse Hours of Operations:

TP-T-2.3.2 Holiday Hours of Operations:

TP-T-2.4 CAMPGROUND TOURS

TP-T-2.4.1 Tours / Log:

TP-T-2.4.2 Reporting Violations:

TP-T-2.4.3 Emergency Messages:

TP-T-2.5 PUBLIC RELATIONS and VISITOR ASSISTANCE TP-T-2.5.1 Attendant Primary Role:

TP-T-2.5.2 Attendant Conduct:

TP-T-2.5.3 Life Jacket Loaner Program:

TP-T-2.6 CAMPSITE RESERVATIONS

TP-T-2.6.1 NRRS:

TP-T-2.6.2 NRRS Software Program:

TP-T-2.6.3 Making Reservations:

TP-T-2.7 GATEHOUSE OPERATION and FEE COLLECTION TP-T-2.7.1 Gatehouse Duties:

TP-T-2.7.2 Manual Operation of Gatehouse:

TP-T-2.7.3 Gatehouse Closing Procedures:

TP-T-2.7.4 Change Fund:

TP-T-2.7.5 Brochures:

TP-T-2.7.6 Complaints:

TP-T-2.7.7 Recycling TP-T-2.8 AUDITS and CUSTOMER CARE SURVEY TP-T-2.8.1 Audits:

TP-T-2.8.2 Customer Comment Card Surveys:

TP-T-2.9 ATTENDANT PERFORMANCE and EVALUATION TP-T-2.9.1 Notification of Deficiencies:

TP-T-2.9.2 Documentation of Deficiencies:

TP-T-2.9.3 Correction of Deficiencies:

TP-T-2.9.4 Deficiencies of Service:

TP-T-3.0 SCOPE OF WORK: CARETAKER

TP-T-3.1 Cleaning Schedule:

TP-T-4.0 CARETAKER RESPONSBILITIES

TP-T-4.1 Proper Execution of Duties:

TP-T-4.1.1 Supplies:

TP-T-4.1.2 SDS Sheets:

TP-T-5.0 FREQUENCIES, DEFINITIONS, AND TIMES OF SERVICE

TP-T-5.1 Frequencies:

TP-T-5.1.1 Campground Initial Cleaning:

TP-T-6.0 SANITARY FACILITIES (Comfort Stations, Bath Houses, Pit Toilets) TP-T-6.1 Facilities:

TP-T-6.2 Cleaned Surfaces:

TP-T-6.3 Toilet Fixtures:

TP-T-6.4 Wet Interior Areas:

TP-T-6.5 Urinals:

TP-T-6.6 Shiny Surfaces:

TP-T-6.7 Insects:

TP-T-6.8 Toilet Paper:

TP-T-6.9 Outside Grounds of Facilities:

TP-T-6.10 Light Bulbs:

TP-T-6.11 Clogs:

TP-T-6.12 Graffiti:

TP-T-6.13 Pit Toilets:

TP-T-6.14 Water Fountains:

TP-T-7.0 IMPACT SITES (Shelters and Campsites) TP-T-7.1 Screening:

TP-T-7.2 Tables:

TP-T-7.3 Refuse:

TP-T-7.4 Rope, Lines, and Nails:

TP-T-7.5 Impact Grounds and Facilities:

TP-T-8.0 GRILLS AND FIRE RINGS

TP-T-8.1 Grease:

TP-T-8.2 Ashes:

TP-T-9.0 LITTER, REFUSE, AND DEBRIS PICKUP OF ALL AREAS

TP-T-9.1 Transportation:

TP-T-9.2 Hauling:

TP-T-9.3 Litter Pick-Up:

TP-T-9.4 Refuse Collection:

TP-T-10.0 SANITARY DUMP STATION

TP-T-10.1 Concrete Surfaces:

TP-T-11.0 FISHING PIERS AND COURTESY DOCKS

TP-T-11.1 Cleaning:

TP-T-12.0 FISH CLEANING STATIONS

TP-T-12.1 Cleaning:

TP-T-12.2 Light Bulbs:

TP-T-12.3 Tabletops:

TP-T-12.4 Fish Entrails:

TP-T-12.5 Cobwebs:

TP-T-13.0 PICNIC SHELTERS

TP-T-13.1 Cleaning:

TP-T-14.0 SEPTIC TANKS

TP-T-14.1 Pumping:

TP-T-15.0 PLAYGROUNDS

TP-T-15.1 Cleaning:

TP-T-15.2 Inspections:

TP-T-16.0 BEACHES

TP-T-16.1 Cleaning:

TP-T-17.0 ELECTRICAL AND WATER HOOK-UPS

TP-T-18.0 ROADWAYS

TP-T-18.1 Cleaning:

TP-T-18.2 Natural Debris:

TP-T-18.3 Pine Straw / Leaves:

TP-T-19.0 OTHER FACILITIES

TP-T-19.1 Facilities:

TP-T-20.0 OTHER CONTRACTS

TP-T-20.1 Grass Mowing:

TP-T-20.2 Maintenance Contracts:

TP-T-20.3 Light Bulbs:

TP-T-21.0, ROAD AND SHOULDERS...….………………………………………………………………………..29

TP-T-21.1 Cleaning:

APPENDICES

APPENDIX A CAMPGROUND FACILITIES INVENTORY

APPENDIX B REQUIRED FREQUENCIES / TIMES OF SERVICES

APPENDIX C CAMPGROUND STATISTICS & QUOTE PRICES

APPENDIX D: CAMPGROUND MAP

TP-T-01.1.0, GENERAL INFORMATION

TP-T-01.1.1, Campgrounds under Contract:

This contract provides park attendant and caretaker services (cleaning and gatehouse) at Winfield Campground.

WINFIELD Campground

Year Dates #Days Training Orientation Pre-Clean Post-Clean

Base Year 22 Mar – 2 Oct 2017 167 28 – 29 Mar 2017 22 – 27 Mar 2017 2 Oct 2017 Option Year 1 21 Mar – 1 Oct 2018 167 27 – 28 Mar 2018 21 – 26 Mar 2018 1 Oct 2018 Option Year 2 20 Mar 30 – Sep 2019 167 26 – 27 Mar 2019 20 – 25 Mar 2019 30 Sep 2019

TP-T-01.1.2, Age:

This contract will require two (2) adults, both 21 years of age or older, to be available during their shift.

TP-T-01.1.3, Scope of Work:

Services to be accomplished under this contract shall be in accordance with the Scope of Work in this contract and in the Park Attendant Handbook, provided during orientation.

TP-T-01.1.4, Ability:

Both individuals must be able to fulfill the requirements of the contract.

TP-T-01.1.5, Supplies:

The Gatehouse / Caretaker Attendant will be required to furnish all labor, equipment, fuel, transportation, tools, cleaning and office supplies (except as otherwise noted herein as Government furnished) necessary to provide the specified services for the duration of the contract.

TP-T-01.1.6, Contracting Officer:

The term “Contracting Officer” means the person having authority to enter into, administer, or terminate contract and make related determinations and findings. Contracting officers are responsible for ensuring performance of all necessary actions for effective contracting, ensuring compliance with the terms of the contract and safeguarding interests of the United States in its contractual relationships.

Note: None of the services required by this contract shall be subcontracted.

TP-T-01.1.7, Terms of Contract / Duty Hours:

The terms of the contract and duty hours are specified in TP-T-2.1: Scope of Work and TP-T-2.3: Schedule of Operation.

TP-T-01.1.8, Past Performance:

All contracts shall be awarded to the lowest priced, responsible, responsive offeror, with a responsibility determination made in accordance with Federal Acquisition Regulations (FAR) 9.1, and specifically 9.104-3(b) satisfactory performance record.

Offeror’s shall submit with their quote, the following information to aid in the determination of responsibility:

(1) Location, name, general description (scope of work) for at least (2) to a maximum of five (5) contracts of similar size; complete with monetary value and completion date.

(2) If unable to comply with above, at least two (2) to a maximum of five (5) previous work related experience(s) within a similar industry (customer service, management, operations, etc.).

(3) Points of contact (names and telephone numbers) for all submitted references, so individuals may be contacted for verification.

(4) Any supporting documentation detailing past performance within a similar industry, specific to skills in areas of customer service, gatehouse operations, computer experience, NRRS software experience (Park Suite, Field Manager, ORMS, Active Works), cleaning ability/quality, management experience, financial experience, etc.

TP-T-01.1.9 Security:

TP-T-01.1.9.1 AT Level 1 Training:

All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, controlled access areas, or require network access, shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil/courses/atl1/launch.html; or it can be provided by the RA ATO in presentation form which will be documented via memorandum.

TP-T-01.1.9.2 Access and General Protection/Security Policy and Procedures:

All contractors and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks or background investigation and to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

TP-T-01.1.9.3 Suspicious Activity Reporting Training:

The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training.

TP-T-1.2.1, PRE-WORK ORIENTATION / TRAINING

TP-T-1.2.1, Orientation / Training Schedule:

All attendants shall attend a required pre-work orientation and computer training session. The orientation / training will establish the line of authority and Government procedures for contractual, administrative, user fee collection, and other work related matters, including customer service and conflict management training. Orientation / training will begin at 9:00 am and conclude no later than 4:30 pm, with a one-hour lunch break, as indicated in the tables below. Attendants will be paid for orientation and training based on your quote.

All attendants must bring the following items to pre-work orientation

• Bonds (see section TP-T-1.5.4 Bonds)

• Proof of insurance for motor vehicles

• Driver’s licenses

• Doctor’s clearance for work

• Signed contract

Scheduled Training Days

Park attendants must attend all orientation/training days http://jko.jten.mil/courses/atl1/launch.html

Orientation Computer Training Orientation Computer Training Orientation Computer Training 2017 2018 2019 28 Mar 29 Mar 27 Mar 28 Mar 26 Mar 27 Mar

TP-T-1.2.2, End of Season Campground Closure and Check-out:

Attendant check-outs will be scheduled at the end of the duty period of performance in accordance with TP-T-01.1.0, General Information (Park Attendant Duty Performance Periods) and based on attendant work schedules. Campgrounds are closed to the public at 2 p.m. on last day of camping season; however, park attendants should expect to remain in campground through the last business day of duty performance period for campground cleaning.

Check-out procedures are as follows: Gatehouses should be left clean and all personal items should be removed.

Computer equipment should remain hooked up. All campers should be checked out of the system. Attendants should create final deposit and have last DSR envelope ready for pick-up. All equipment should be accounted for and the property release form should be signed. All keys should be returned. User fee and annual pass books, log, and stickers should be returned. Campground should be cleaned and all personal items removed from park attendant pad.

TP-T-1.3.0, LIVING AREA and GATEHOUSE MAINTENANCE

TP-T-1.3.1, Authorized RV Unit:

The contractor shall furnish a factory-build, self-contained, recreational vehicle (RV) of the travel trailer or motor home type, to be in good working condition, to serve as temporary living quarters for the duration of the contract.

TP-T-1.3.2, Unauthorized RV Unit:

Pick-up shell-type campers, pop-up tent trailers, tents, mini-travel trailers, mobile homes, converted buses, or other RVs that do not meet requirements will not be acceptable.

Note: The contractor team shall be sole occupants of their site. Family members and friends will not live with or reside with the contractor.

TP-T-1.3.3, RV Site:

The contractor shall maintain their RV site and gatehouse in a clean and sanitary condition at all times. Attendants shall leave the site in the same or better condition as when they arrived.

One (1) full hook-up RV site/pad will be provided for each contractor at their location of work.

TP-T-1.3.4, Pets:

No livestock or gardens will be allowed on US Army Corps of Engineers property. Pets, as approved by the Government Representative, shall be on a leash no longer than six (6) feet in length or confined at all times. The keeping of pets inside or around the gatehouse is strictly prohibited.

TP-T-1.3.5, RV Personal Property:

No washers, dryers, deep freezers, or excessive personal items will be permitted around attendant’s site, on or around storage sheds, or inside the gatehouse.

TP-T-1.3.6, Government Property:

Gatehouses are Government property and must be treated as such. Items may not be placed on the walls, interior or exterior, unless approved by the Recreation Chief Ranger, or his / her representative. All personal items (radios, televisions, coffee machines, etc.) must be approved by the Chief Ranger or his / her representative. No cooking appliances of any kind will be placed in or around the gatehouse. Personal satellite dishes or antennas will not be installed on or around the gatehouse unless approved by the Recreation Chief Ranger or his/her representative.

TP-T-1.3.7, Gatehouse:

The attendant will maintain the gatehouse building interior and exterior, including all computer equipment and cables, cleaning of floors, counters, light fixtures, interior walls, windows, eaves, restroom, exterior walls, walkways, sidewalks, etc. so as to maintain a clean and professional appearance for all customers. Attendants will police the immediate area of the gatehouse and entrance for litter. Attendants shall furnish a hose and will be required to water plants, shrubs, and flowers and also remove weeds in the median and entrance areas. The cleaning of the gatehouse and maintenance of above mentioned ground areas shall be completed on a weekly basis.

TP-T-1.3.8, Supplies:

Attendants will furnish all cleaning and office supplies.

TP-T-1.3.9, Internet Service:

Because NRRS Field Manager software requires internet access, e-mail accounts and all other internet-related activities by gatehouse attendants will be limited to work-related use only. This policy will be strictly enforced. Policy and rules will be covered during pre-work orientation / training. Contracts may be terminated for inappropriate and / or unlawful use of government-provided internet.

TP-T-1.4.0, VISITORS

TP-T-1.4.1, Visitors:

All visitors that wish to stay as guests of the attendants will be required to lodge in the attendant’s RV (maximum of 14 days) or, if in their own campers, will be required to park at a campsite and pay the regular camping fee for that site.

TP-T-1.4.2, Hook-up:

No visitors shall be allowed to use the attendant hook-ups at any time.

TP-T-1.4.3, Reserving Sites:

Attendants will not save any sites for relatives, friends, acquaintances, or guests. The attendant must also ensure that none of his / her guests, visitors, relatives, etc. remain for any prolonged period of time (15 minutes or more) within the gatehouse or immediate premises.

TP-T-1.4.4, Minors:

Specifically included in this restriction are minor dependents. No babysitting is allowed in the gatehouse or while park attendants are on duty.

TP-T-1.5.0, USER FEES

TP-T-1.5.1, Handling of Fees:

All attendants will be required to handle user fees for reservations and point of sale items within the campground as directed by the Contracting Officer Representative (COR), Chief Ranger, or his/her authorized representative.

Attendants will be required to mail deposits of all user fees collected to the National Recreation Reservation Service (NRRS), including the purchase of money orders, as needed, on a weekly basis. Deposits will be created using the NRRS system and contractors will be expected to provide supporting documentation with deposits as required.

TP-T-1.5.2, Documentation:

Attendants will be required to prepare and submit all monies and appropriate documentation / paperwork to NRRS as well as a copy of all money orders, receipts and supporting paperwork to the Campground Program Manager. All attendants must retain a copy of all paperwork for their records for a minimum of 120 days after the completion of their contract. All attendants are responsible for the cost of envelopes, money orders, postage, certified mail receipt, etc. to send monies, paperwork, documentation, etc. to NRRS. Contractors will notify the Campground Program Manager of zero dollar deposits.

TP-T-1.5.3, Copies:

Specific guidelines concerning the collection and transmittal of fees are covered in the Park Attendant Handbook and will be addressed during orientation / training. Park rangers and volunteers will pick up copies of all financial paperwork while patrolling.

TP-T-1.5.4, Bonds:

Attendants must be fully bonded (Fidelity Bond) or insured to cover funds not received by the designated Government agency as provided for in the specifications. Attendant is required to furnish to the Government original proof of such bond. Both contractors (person #1 and person #2) are required to be bonded for no less than $5,000.00 per couple for contracts with option years. The attendant will not begin work until proof of such bond has been furnished. Proof of bond must be provided to the Government no later than the day of orientation. The attendant has the option, instead of furnishing a surety or sureties on the bond, of the following:

Depositing certain United States bonds or notes in an amount equal to their par value to the penal sum of the bond;

Furnishing a certified or cashier’s check, bank draft, post office money order, or currency, in an amount equal to the penal sum of the bond;

Furnishing an irrevocable, unconditional letter of credit.

These services are available through a local insurance company or bank. If unable to locate a source, please contact Campground Program Manager, Thurmond Lake at 1-800-533-3478, ext. 1126 or Recreation Chief Ranger at ext. 1121.

TP-T-1.6.0, UNIFORM DRESS and PERSONAL APPEARANCE

TP-T-1.6.1, Uniform:

Attendants shall provide long pants, shorts, or skirts khaki in color with a white uniform-type (collar required) button down long or short sleeve shirt or blouse. White polo type shirts are also acceptable. No jeans will be allowed. Any headgear worn by the contractor while on duty must be a baseball-type cap with park attendant patch and approved by the Campground Program Manager. Shoes shall be worn at all times and not consist of sandals, flip-flops, or open-toed shoes.

TP-T-1.6.2, Patches:

The Government will provide identification patches, a maximum of 10 per contract. It shall be the attendant’s responsibility to sew the patches to shirts, blouses, and hats.

TP-T-1.6.3, Nametags:

All attendants shall wear Government-furnished nametags while on duty. The desired name for the nametag will be collected at the orientation. The nametags shall be worn above the left shirt or blouse pocket.

TP-T-1.6.4, Appearance:

All clothing shall be neat and clean so as to present a good image to our customers. The uniform shall be worn at all times during gatehouse hours, while attendants are on duty. Shoes shall be worn at all times and not consist of sandals, flip-flops, or open-toed shoes.

TP-T-1.7.0, ALCOHOL, WEAPONS, SMOKING

TP-T-1.7.1, Alcohol:

At no time is the attendant to possess or consume beer, wine, or other alcoholic beverages in the park while on or off duty.

TP-T-1.7.2, Weapons:

The contractor will not carry or possess firearms in the park (exception to this will be storage in RV of firearms used for hunting in approved areas). Objects that would be considered weapons will not be displayed as such at any time during the term of this contract.

TP-T-1.7.3, Smoking:

SMOKING WILL NOT BE PERMITTED within the gatehouse or 10 feet immediately surrounding the entire gatehouse. Attendants are to be discrete. Violations of these provisions may result in immediate termination of contract.

TP-T-1.8.0, GOVERNMENT PROVIDED PROPERTY, UTILITIES, AND SUPPLIES

TP-T-1.8.1, Attendant RV Site:

The Government will designate and provide for the attendants a camping site with electrical, sewer, local telephone service, and potable water hook-ups. Occupancy of the site is limited to the attendant’s recreational vehicle or camping unit, and personal vehicle(s)/vessel(s) only. Attendant campsites will not be renovated or otherwise modified to accommodate a particular RV / camping unit. Existing sites are suitably sized to accommodate vehicles up to 35’ or 40’ in length.

TP-T-1.8.2, Telephone:

The Government shall provide one business line with telephone number. This line runs to both the gatehouse and RV site. The Government is responsible for the monthly payment of the telephone bill. The Government shall provide a telephone in the gatehouse and a phone receptacle at the attendants RV site. The contractor shall provide a telephone for use in their RV. The contractor shall NOT accept collect calls or make personal long distance phone calls, (unless billed to a personal phone or calling card). The contractor will maintain a log of all long distance calls made. The log shall be submitted to the lake office upon request. All calls, local or long distance, shall be limited in time. One (1) answering machine will be used on the Government -provided phone line, located in the gatehouse. The attendant is responsible for checking and properly following up on all messages during their shift, as indicated on the work calendar handed out at orientation/training.

TP-T-1.8.3, Computer Equipment:

The Government will provide a computer, printer, credit card equipment, other necessary hardware supplies, and a weather radio at each gatehouse. The attendants will be held liable for all equipment and supplies issued by the Government that is lost, damaged, and/or misplaced due to carelessness or negligence. All such equipment will be signed for by attendants on a hand-receipt.

TP-T-1.9.0, PAYMENT

TP-T-1.9.1, Pay Request:

It is the responsibility of the contractor to ensure that the pay request for the month the work is performed is submitted to the Project Office by the end of each month. Park rangers and/or volunteers may be authorized to pick up the pay request invoice, upon approval of the Campground Program Manager or Recreation Chief Ranger.

TP-T-1.9.2, Mailing Address:

The attendant shall furnish a mailing address to which proof of direct deposit payment remits and other necessary correspondence will be sent. It is the responsibility of the attendant to promptly notify the Chief Ranger or his/her authorized representative of any change in address. No personal mail shall be delivered to or accepted at the lake office.

It is the responsibility of the park attendant to also update address or other changes in www.sam.gov or with the Savannah District Contracting Office if applicable.

TP-T-1.9.3, Payment:

Payment will be made only for actual number of days worked. Payment requests may not exceed the daily-prorated amount of the contract (amount per day). For example, the amount of the request may not exceed the number of days worked during the month.

TP-T-1.9.4, Absences:

All absences must be approved in advance. The Chief Ranger, or his / her authorized representative, should be given as much advance notice as possible about anticipated absences. Contractors will not be paid for approved or unapproved absentee days. An absence by any one or both of the attendants, without prior approval, is grounds for termination of the contract.

TP-T-1.9.5, Final Payment:

Final Payment voucher will not be paid to the contractor until all funds are reconciled. Any shortage of funds may be deducted from the contractor’s final payment.

http://www.sam.gov/

TP-T-1.10.0, TERMINATION OF CONTRACT

TP-T-1.10.1, Contractor Failure:

Failure of the contractor to provide the items and complete services listed in the Contract Specifications, Scope of Work, and the Park Attendant Handbook will be grounds for termination. Actions unbecoming on the part of the contractor, in the opinion of the Government, will be grounds for immediate termination. These actions include, but are not limited to:

• Consumption of alcoholic beverages or intoxication, while on duty

• Use of illegal drugs or controlled substances

• Use of inappropriate sexual language, conduct, jokes, mannerisms, expressions, cursing or harassment of visitors, customers, other contract personnel, and/or USACE personnel

• Theft or misuse of supplies, permits, passes, etc.; or misuse of the computer and software

• Inappropriate or illegal use of Government provided internet services(s)

• Unwarranted physical contact with visitors or USACE personnel

• Recurring verbal and/or written complaints from visitors, other contract personnel, and/or USACE personnel for excessive control, harassment, rudeness, lack of cooperation, etc.

• Resistance to implementation of policies and programs, as directed by the Chief Ranger, or his/her authorized representative(s)

• Unauthorized possession or discharge of a firearm/weapon, while on duty

• Failure to abide by any provision in Title 36.327, Code of Federal Regulations

• Theft or improper accounting/handling of user fees collected

• Discrimination against customers, visitors, other contract personnel, USACE personnel, on the basis of race, color, religion, sex, national origin, marital status, disabilities, etc.

• Violations of public health and safety, including smoking in the gatehouse

• Failure to maintain a neat, clean, well-groomed personal appearance

• Inability to perform duties and job responsibilities in accordance with the Contract

• Specifications, Scope of Work, and Park Attendant Handbook

TP-T-1.10.2, Unforeseen Closure of Campground:

Contractors may be terminated if the Government determines campground attendant services are no longer needed due to unforeseen closures of campground or its major facilities (e.g.: beach, boat ramp, restroom, campground). Unforeseen closures may include, but are not limited to, closure resulting from budget constraints, management changes, natural disasters, floods, storm damage, infrastructure failure, and/or previously unknown safety hazards. In the event of a partial or full Government shutdown, the contractor may not be paid for the days he / she does not work if the campground is closed. In addition, if the camping season is shortened, the contractor may not be paid for the days he or she does not work if the campground is not open for the full number of days listed in the contract.

TP-T-1.10.3, Duty of Contractor to Finish Contract:

The contractor may not terminate this contract. Breach of contract and/or voluntary termination of contract without sufficient cause, or if the contractor fails to complete the contract through the specified term, may cause the contractor to be subject to re-procurement costs. The contractor’s failure to comply with the contract specifications may be grounds for suspension or disbarment for an unspecified period of time, not to exceed three years. Acceptance of the contract shall be evidence of such knowledge, approval, or acquiescence of all contract specifications.

TP-T-1.11.0, CAMPGROUND FACILITIES INVENTORY (See Appendix A)

TP-T-1.11.1, Renovations:

Any renovations, upgrades, remodeling, additions to site/facilities, etc. that may occur at any time during this contract, will be acknowledged, in writing, and signed by both the Government and the Contractor. The Government will not consider any renovation, upgrade, remodel, and/or addition to site/facility as a valid condition or term for negotiating an increase in contract price.

TP-T-2.0 SCOPE OF WORK: GATEHOUSE

TP-T-2.1.1, Shift (6-Days-On / 1-Days Off):

Contractor will provide attendant services twenty-four hours a day, six days a week. Schedules include all weekends and Federal holidays.

TP-T-2.1.2, 24-Hours:

The twenty-four hour shift begins at 7:00 am each morning and ends at 7:00 am the following morning. Please refer to TP-T-2.3 Schedule of Operations, for specific campground gatehouse hours. A work schedule defining days on/off for each campground will be provided to all attendants at the pre-work orientation / training.

TP-T-2.1.3, Contractor Duties and Communication: Not applicable to this contract

TP-T-2.1.4, E-mail Communications:

E-mail accounts will be established for all campground gatehouses. E-mail accounts will be used to communicate between the gatehouse and the Project Office. Contractors will receive updates on work orders and maintenance schedules, public service announcements, tip sheets and other non-emergency communications. Park Attendants are required to check government supplied e-mail daily during scheduled work days.

TP-T-2.2, CAMPGROUND ENTRANCE GATE and LAW ENFORCEMENT

TP-T-2.2.1, Entrance Gates:

Attendants will unlock and open entrance gates every morning at 7:00 am and close/lock the entrance gate at 10:00 pm.

Contractors will immediately open the park entrance gates to allow campers out of the area for emergencies and/or for those users who request to be let out of the campground. Contractors will also allow entry of emergency or law enforcement personnel at any time, including the hours the campground gate is closed and locked (10:00 pm – 7:00 am).

Contractors will also exercise good judgment when dealing with campers and gate closure hours. Campers are not to be told they cannot leave/enter because the gate is closed/closing. Specific policy and rules will be covered during the pre-work orientation and training sessions.

TP-T-2.2.2, Extended Gate Hours:

Contractors may be asked to keep the entrance gate open until midnight during the 2017, 2018 and 2019 seasons for various events, such as sporting events, fireworks, special events, etc., determined by the Chief Ranger.

TP-T-2.2.3, Log:

A log of times and dates that law enforcement, rangers, and park attendant patrols are conducted in the campground must be kept and turned over to the lake office monthly or upon request. Additional logs and tracking forms may also be added throughout contract season.

TP-T-2.2.4, Combination Locks:

Combination locks may be implemented at campground entrance gates (with same operation hours as locked gates:

10:00 pm until 7:00 am). Contractors will be required to issue new lock combinations to registered campers on a regular basis according to project guidance, which will be issued at pre-work orientation. Contractors will also be responsible for relaying lock combinations to the Campground Program Manager.

TP-T-2.3, SCHEDULED HOURS OF OPERATION

TP-T-2.3.1, Gatehouse Hours of Operation:

All contractors are responsible for proper execution of work and duties in accordance with the following specifications:

Winfield campgrounds gatehouse hours (six days a week):

CARETAKER SCHEDULE OPEN CLOSE

Sunday 9 a.m. 6 p.m.

Monday 9 a.m. 6 p.m.

Tuesday Closed

Wednesday 9 a.m. 6 p.m.

Thursday 9 a.m. 6 p.m.

Friday 9 a.m. 10 p.m.

Saturday 9 a.m. 10 p.m.

Holidays 9 a.m. 10 p.m.

TP-T-2.3.2, Holiday Hours of Operation:

Holiday hours of operation for gatehouses will be worked on the following days:

• 2017: May 28th July 4th, September 3rd

• 2018: May 27th, July 4th, September 2nd

• 2019: May 26th, July 4th, September 1st

TP-T-2.4, CAMPGROUND TOURS

TP-T-2.4.1, Tours/Log:

Attendants will conduct rounds of the entire campground a minimum of three (3) times per day (in the morning, afternoon & evening). Vehicles, golf carts or scooters are permissible to complete these tours. A complete tour of the area includes checking all campsites, pit toilets, bathhouse(s), playgrounds, beaches, and all other facilities, to determine if any maintenance issues have occurred or are developing,…