16-T-0002_solicitation.pdf

W912HN-16-T-0002

This notice is being posted as an avenue to provide a Request for Quotes for W912HN- 16-T- 0002.

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information in this notice. THIS ANNOUNCEMENT CONSTITUTES THE ONLY SOLICITATION; QUOTES

ARE BEING REQUESTED AND A WRITTEN SOLICITATION WILL NOT BE ISSUED.

This will be a 100% set aside for Small Business. NAICS code is 721211 with a small business size standard of $7.5M. This solicitation document incorporates provisions and clauses in effect through Federal Acquisition Circular 2005-86.

General Description of Requirement: The contractor shall provide Park Attendant Services for One (1) position at a specific location with the Thurmond Lake. Please see the detailed Statement of Work attached for the full description of the requirement.

Submission Requirements: Quote Packages are due by 2:00 p.m. Eastern Time on Wednesday, March 2, 2016.

Quotes should be mailed to the following address:

U.S. Army Engineer District, Savannah ATTN: CECT-SAS-E (Amy L. Collins) 100 West Oglethorpe Avenue Savannah, Georgia 31401-3640

If it is more convenient, quotes can also be emailed to amy.l.collins@usace.army.mil by 2:00 p.m. Eastern Time on 2 March 2016. Please Courtesy Copy (CC) Mr. Bruce Helms at bruce.a.helms@usace.army.mil.

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 108 Days Petersburg A- Park Attendant Base Year 29 March 2016 to 31 Oct 2016

FOB: Destination

NET AMT

0002 109 Days OPTION Petersburg A- Park Attendant-Option Yr 1 28 March 2017 to 31 Oct 2017

0003 110 Days OPTION Petersburg A- Park Attendant-Option Yr 2 27 March 2018 to 31 Oct 2018

0004 110 Days Petersburg B- Park Attendant- Base Yr 29 March 2016 to 31 Oct 2016

0005 110 Days OPTION Petersburg B-Park Attendant- Option Yr 1 28 March 2017 to 31 Oct 2017

0006 109 Days OPTION Petersburg B- Option Yr 2 27 March 2018 to 31 Oct 2018

TOTAL AMOUNT

PETERSBURG A TOTAL PRICE

CLINS 0001-0003 ___________________

PETERSBURG B TOTAL PRICE

CLIINS 0004-0006 ___________________

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS UIC

0001 POP 29-MAR-2016 TO

27-MAR-2017

N/A THURMOND PROJECT OFFICE

DIANA BOUSE

510 CLARKS HILL HIGHWAY

CLARKS HILL SC 29821-9701

864-333-1127

W912HN

0002 POP 28-MAR-2017 TO

26-MAR-2018

N/A (SAME AS PREVIOUS LOCATION)

0003 POP 27-MAR-2018 TO

31-OCT-2018

N/A (SAME AS PREVIOUS LOCATION)

0004 POP 29-MAR-2016 TO

27-MAR-2017

N/A (SAME AS PREVIOUS LOCATION)

0005 POP 28-MAR-2017 TO

26-MAR-2018

N/A (SAME AS PREVIOUS LOCATION)

0006 POP 27-MAR-2018 TO

31-OCT-2018

N/A (SAME AS PREVIOUS LOCATION)

REQUEST FOR QUOTE (RFQ)

CONTRACTOR NAME: __________________________________________________

MAILING ADDRESS: ____________________________________________________

DUNS NO.: ____________________________________________________________

CAGE CODE: __________________________________________________________

TAX ID NO.: ___________________________________________________________

E-MAIL: _______________________________________________________________

PHONE NO.: ___________________________________________________________

DATE OF QUOTE: ______________________________________________________

QUOTE PREPARED BY:

Printed Name and Title Signature

Note 1: PARTIES INTERESTED IN RESPONDING TO THIS RFQ may submit their Quote in accordance with standard commercial practice (i.e. Quote form, letterhead, etc.) and MUST INCLUDE THE FOLLOWING INFORMATION: offeror's complete mailing Addresses; DUNS number, CAGE Code, and Tax Identification Number on the form above.

Note 2: The Taxpayer Identification Number may be used by the Government to collect and report on any delinquent amounts arising out of the contractor’s relationship with the Government.

Note 3: Any prospective awardee shall be registered and active in the SAM database prior to any award of a contract, basic agreement, basic ordering agreement, or blanket purchasing agreement resulting from this solicitation. Offerors may obtain information on registration and annual confirmation requirements via the Internet at http://www.acquisition.gov or by calling 866-606-8220.

Note 4: The completed Offeror Representations and Certifications-Commercial Items (FAR 52.212-3) or Notation that company is registered in SAM (https://www.sam.gov) must be submitted along with each Quote.

NOTE 5: The award will be based on price and price only. Proposals must meet the minimum criteria stated in the Letter of Instructions in order to be eligible for award. The Government reserves the right to reject any and all offers. Offerors are reminded to include their best price terms in their initial offer and not to automatically assume they will have an opportunity to revise their offer. The Government will make an award to the lowest priced offeror who is deemed responsive, responsible, and whose price has been determined to be fair and reasonable.

Note 6: All questions are to be directed no later than 3 days prior to the quote due date to Amy L. Collins at Amy.L.Collins@usace.army.mil and CC Mr. Bruce A. Helms at Bruce.A.Helms@usace.army.mil

NOTE 7: In accordance with FAR Clause 52.217-5, Evaluation of Options, the Government will evaluate offers for award purpose by adding the total price for the option years to the total price for the basic requirement. Evaluation of the option will not obligate the Government to exercise the option. The contracting officer will exercise the option, subject to the availability of funds.

NOTE 8: The period of performance (POP) for the base contract for Petersburg A & B will be 29 March 2016 to 27 March 2017. The POP for the option year one (1) will be 28 March 2017 to 26 March 2018. The POP for the option year two (2) will be 27 March 2018 to 25 March 2019. Please refer to TP-T-01.1.0, General Information below, for actual campground Park Attendant Duty Performance Periods.

mailto:Bruce.A.Helms@usace.army.mil

NOTE 9: The duty performance for both contracts Petersburg A & B will be 29 March 2016 to 31 October 2016. The duty performance for the option year one (1) will be 28 March 2017 to 31 October 2017. The duty performance for the option year two

(2) will be 27 March 2018 to 31 October 2018. Please refer to TP-T-01.1.0, General Information below, for actual campground Park Attendant Duty Performance Periods.

US ARMY CORPS OF ENGINEERS, SAVANNAH DISTRICT

2016-2018 PARK ATTENDANT SERVICES

J. STROM THURMOND DAM AND LAKE

The following information will apply for the 2016 - 2018 gatehouse/park attendant contract.

*The word park attendant(s) may be used interchangeably with gatehouse attendant throughout this document.

There will be two (2) contracts available for quote at the following campground:

Petersburg.

The solicitation includes various clauses, one scope of work, and policies for a gatehouse/park attendant position. It is important that you review this information for clarification of specifications, directions and location of the park attendant position contact.

There is also information supplied in the scope of work regarding the amount required for the surety bond for the park attendant position. In the attached letter of instructions you will find information regarding surety bond requirements. Surety bonds for the park attendant position must be submitted to this office before the commencement of work.

Complete and return the “Contractor Information Sheet” and “Price Schedule” where you will indicate your quote amount. Please return this along with the first page of the STANDARD FORM 1449,” SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS” on which BOTH Park Attendant Contractors (PACs) MUST sign in BLOCK 20. A quote must be entered for the PAC position in which you are interested.

LETTER OF INSTRUCTIONS for QUOTE SUBMITTAL

Enclosed is one copy of Request for Quote Packages which covers park attendant services for Petersburg Campground at J. Strom Thurmond Dam and Lake (physical location of campground is in Appling, Georgia).

1. The following requirements MUST BE MET BY ALL prospective offerors. Failure to provide the following items are disqualifying factors for award.

a. Bidders must have an active System for Award Management (SAM) account.

Please visit www.sam.gov to register.

b. Park Attendants: Two (2) adults are required and must be over the age of 21 prior to the date of award. A photocopy (front and back) of each offeror’s driver’s license or other legal form of identification must be included in package.

c. Resume for both offerors must be included with quote package.

d. Contractor Information Sheet must be included with quote package.

e. Contractor Quote Sheet must be included with quote package.

f. Past Performance documentation must be included with package (see TP-T- 01.1.8). A minimum of three (3) and a maximum of five (5) references must be included with each quote proposal. Note: Performance evaluations may be waived if contract with J. Strom Thurmond Dam and Lake was previously held under separate contract within the past two years. Include name, address, and any documentation that supports details of offeror’s past performance in similar work industry (prior work references, past performance appraisals, letters of recommendation, audits, exit interviews, certificates of accomplishment, etc.). Submitted documents must be specific to skills in areas such as customer service, dealing with the public, gatehouse operation, management, financials (cash register/money counting), general computer experience, etc. Offerors should provide documentation and/or certification of their experience with computer software applications, or documented computer training courses. Windows, Microsoft Office and/or prior National Recreation Reservation Service (NRRS) experience is preferred. Documentation of training should be included with quote package or on resume (See Attachment 1:

Contractor Information Sheet).

g. A Color photograph of RV/camping unit and vehicle must be included with quote package. Camping unit must be a presentable, factory-built, and self-contained camping unit. It must be able to pass an inspection by the Department of Transportation and Department of Safety, and must be approved by the COR, Chief Ranger or his/her representative.

http://www.sam.gov/

h. Proof of vehicle insurance. Attendants are to provide a copy of their vehicle insurance on the vehicle(s) that will be used in the park while on duty. This must be submitted no later than the day of pre-work orientation/training.

Pursuant to FAR Part 28.307-2, Automobile Liability, all PACs must provide a proof of insurance for automobile coverage before commencement of work, as follows:

The contracting officer shall require automobile liability insurance written on the comprehensive form of policy. The policy shall provide for bodily injury and property damage liability covering the operation of all automobiles used in connection with performing the contract. Policies covering automobiles operated in the United States shall provide coverage of at least $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage. The amount of liability coverage on other policies shall be commensurate with any legal requirements of the locality and sufficient to meet normal and customary claims.

i. Surety bonds (original with seal) for each PAC must be on file before commencement of work. The contractor is required to furnish to the Contracting Officer original proof of such a bond (see TP-T-1.5.4). Note: Both partners must be bonded; i.e. proof of bond must be furnished for both persons working the contract, as required, for receiving and depositing fees. Army regulations require contractors who collect fees to be fully bonded or insured to protect the Government against theft, misappropriation, or loss of Government funds under control of the contractors. Bond(s) must be no less than $5,000.00 per year per couple. Proof of bond(s) must be provided no later than the day of pre-work orientation/training. Inability to obtain a bond will be grounds for disqualification. THE CONTRACTOR CANNOT BEGIN WORK UNTIL PROOF

OF SUCH A BOND IS FURNISHED.

j. Health Assessment. A statement, from a qualified physician, stating that both individuals can perform duties as specified in the contract is required (Government will NOT reimburse any costs). Physician’s statements should be submitted after receipt of award; no later than the day of the pre-work orientation/training.

2. A background check of both PACs will be completed by the Government AFTER AWARD. Each prospective PAC must be a legal resident of the United States and provide a legal form of identification upon request. Standard background investigation requirements for all contractors include:

a. Fingerprints must be submitted. Fingerprints may be submitted hard copy or digitally. Digital submission is the preferred method. If hard copy is submitted, the prints must be taken by an agent authorized to fingerprint (Police Dept., Sheriff’s Office, etc…). Savannah District security office is capable of capturing and submitting digital fingerprints. Completed fingerprints must be submitted to the Savannah District security office prior to background investigation being initiated.

b. Contractor applicant will fax (preferred) or mail a copy of the applicant’s OF 306 Declaration for Federal Employment to the Center of Excellence. The fax number for the Center of Excellence is (410) 306-3858. The mailing address for the Center of Excellence is:

Center of Excellence

B3240/2201 Aberdeen Boulevard Aberdeen Proving Grounds, Maryland 21005-5001

c. The applicant will then contact the Savannah District Security Office at (912)

652-5500 or 6166. The minimum background investigation required will be a National Agency Check w/Inquiries (NACI). The security office will create an online account for the applicant to submit their personal information to the Center of Excellence for a background investigation. Once the account is created the applicant will have 5 calendar days to complete the online questionnaire.

d. Fees for the standard background investigation will be borne by the government.

e. The NACI investigation is good for fifteen years. If derogatory information occurs during this time period it should immediately be reported to the servicing security office.

3. Please identify each page of the quotation with your name. This is very important for identification purposes. A daily quote amount must be entered in the “Unit Price” space.

4. Fill-in and return SF 1449 and the Contractor Information Sheet when you submit your quote.

5. Prospective bidders are advised to read all sections of the scope of work for gatehouse attendant carefully, paying special attention to items such as hours of operations, items Government will provide/not provide, campsite and utility services, size requirements of recreational vehicle/camper, and other general requirements. In addition, offerors should read all specifications and clauses.

6. Please furnish a telephone number where you can be reached during the period of February 2016 – March 2016. If attempts to reach you are unsuccessful, you may not receive a contract award for this gatehouse/caretaker contracting period.

7. The Government will award two (2) park attendant positions from this solicitation.

8. Offerors are encouraged to inspect the campground they are bidding on prior to submitting a quotation in order to become familiar with the size and layout of the campground and required duties and responsibilities. Offerors may contact J. Strom Thurmond Dam and Lake Campground Program Manager at 1-800-533-3478, ext 1126, or Recreation Chief Ranger, ext. 1121, for additional information about the campground.

CONTRACTOR INFORMATION SHEET

**THIS SHEET MUST BE COMPLETED and RETURNED WITH YOUR QUOTE

PACKAGE **

Primary Contractor – Person listed in SAM.gov (old CCR) (ALL FIELDS REQUIRED)

Name: Date:

Cage Code: SSN in Sam.gov (old CCR):

Phone Number(s): Yrs of Experience:

E-Mail: Age:

Health (circle one): Excellent Good Under Dr Care Need Assistance Poor

Partner (ALL FIELDS REQUIRED)

Name: Yrs Experience:

E-Mail: Age:

Health (circle one): Excellent Good Under doctor Care Need Assistance Poor

NOTE: A signed statement from each individual’s physician regarding each bidder’s current state of health must be provided at orientation. The statement must be on the letterhead of the physician’s office.

PRIVACY ACT STATEMENT

AUTHORITY: 26 U.S.C. §6041, §6041A, and §6050M; 26 U.S.C. §6109; 31 U.S.C.

§7701(c) and §3325(d); 48 CFR, Part 4 (FAR 4.904); 48 CFR, Part 52 (FAR 52.204-3).

PRINCIPAL PURPOSE(S): To obtain a Park Gate Attendant Contractor’s TIN/Social Security Number and other personal information required by the above referenced authorities to allow reporting by the Federal Government of payments made to said Contractor within the line and scope of his/her contract as a Park Gate Attendant at one of the United States Army Corps of Engineers (USACE), Savannah District projects. Savannah District asks for such information to be submitted via the herein Contractor Information Sheet as part of a quote package in response to a solicitation for Park Gate Attendant Services.

ROUTINE USE(S): This Form and the information contained herein will be disclosed as generally permitted under 5 U.S.C. 552a(b), the Privacy Act, and specifically will be disclosed to those Federal Government agencies/entities requiring said information for Government purposes; i.e. the Internal Revenue Service, the Finance Center for the USACE located in Millington, Tennessee, Contracting Officers and Representatives assigned to said Contract, and employees of the individual Project(s) where the Contractor is chosen to work. Information contained in this Form will be protected pursuant to the Privacy Act, and within the USACE, will only be disclosed to those persons having the authority within the scope of their employment/positions to collect and utilize said information.

DISCLOSURE: Disclosure of the information requested in this form by the Contractor is voluntary. However, failure to provide all the requested information will hinder and/or delay evaluation of the quote package, and may result in award of said Contract to another Contractor.

FALSIFYING INFORMATION: Disclosure of the information requested in this form by the contractor is voluntary. However, falsifying could result in the loss of the contract and a ban from other Government contracts.

PREVIOUS EXPERIENCE AT GATEHOUSE: (Dates, Location, Supervisor, Phone #)

OTHER WORK EXPERIENCE(S): (Attach resume for both persons with quote submittal)

Person #1: Person #2

NRRS/COMPUTER EXPERIENCE: (check all that apply) Person #1 Person #2 Cash Register/Money Counting NRRS Software (Park Office, ORMS, Field Mgr) General Computer Experience Other: ______________________________

Offeror 1: _______________________ Offeror 2: ___________________________

(Print Name) (Print Name)

(Signature) (Signature)

TP-T-1.1, GENERAL INFORMATION

TP-T-1.1.1, Campgrounds under Contract:

This contract provides Park Attendant services (gatehouse) for Petersburg Campground.

TP-T-1.1.2, Age:

This contract will require two (2) adults, both 21 years of age or older, to be available during their entire shift.

TP-T-1.1.3, Scope of Work:

Services to be accomplished under this contract shall be in accordance with the Scope of Work in this contract and in the Park Attendant Handbook, provided during orientation.

TP-T-1.1.4, Ability:

Both individuals must be able to fulfill the requirements of the contract.

TP-T-1.1.5, Supplies:

The Gatehouse Attendant will be required to furnish all labor, equipment, fuel, transportation, tools, and office supplies (except as otherwise noted herein as Government furnished) necessary to provide the specified services for the duration of the contract.

TP-T-1.1.6, Contracting Officer:

The term “Contracting Officer” means the person having authority to enter into, administer, or terminate contract and make related determinations and findings.

Park Attendant Duty Performance Periods Campground Start

Date End Date

# of Days

Start Date

End Date

# of Days

Start Date

End Date

# of Days

2016 2017 (OPTION YR 1) 2018 (OPTION YR 2)

Petersburg A MAR 29 OCT 31 108 MAR 28 OCT 31 109 MAR 27 OCT 30 110

Petersburg B MAR 29 OCT 29 110 MAR 28 OCT 28 110 MAR 27 OCT 31 109

Contracting officers are responsible for ensuring performance of all necessary actions for effective contracting, ensuring compliance with the terms of the contract and safeguarding interests of the United States in its contractual relationships.

Note: None of the services required by this contract shall be subcontracted.

TP-T-1.1.7, Terms of Contract / Duty Hours:

The terms of the contract and duty hours are specified in TP-T-2.1: Scope of Work and TP-T-2.3: Schedule of Operation.

TP-T-1.1.8, Past Performance:

All contracts shall be awarded to the lowest priced, responsible, responsive bidder, with a responsibility determination made in accordance with Federal Acquisition Regulations (FAR) 9.1, and specifically 9.104-3(b) satisfactory performance record.

Bidders shall submit with their quote the following information to aid in the determination of responsibility:

(1) Location, Name, General Description (Scope of Work) of at least three(3) to a maximum of five (5) contracts for similar size; complete with monetary value, and completion date.

(2) If unable to comply with above, at least three (3) to a maximum of five (5) previous work related experience(s) within a similar industry (customer service, management, operations, etc).

(3) Points of contact (names and telephone numbers) for all submitted references, so individuals may be contacted for verification.

(4) Any supporting documentation detailing past performance within a similar industry, specific to skills in areas of customer service, gatehouse operations, computer experience, NRRS software experience (Park Suite, Field Manager, ORMS, Active Works), , management experience, financial experience, etc.

TP-T-01.1.9 Security:

TP-T-01.1.9.2 Access and General Protection/Security Policy and Procedures: All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks or background investigation and to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

TP-T-01.1.9.3 Pre-screen candidates using E-Verify Program: Contractor personnel are required to complete a Form I-9, Employment Eligibility Verification, with the designated Government representative. This Form will be provided to the Contracting Officer Representative and shall become part of the official contract file.

TP-T-1.2.1, PRE-WORK ORIENTATION / TRAINING

TP-T-1.2.1, Orientation / Training Schedule:

All attendants shall attend a required pre-work orientation and computer training session. The orientation / training will establish the line of authority and Government procedures for contractual, administrative, user fee collection, and other work related matters, including customer service and conflict management training. Orientation / training will begin at 9:00 am and conclude no later than 4:30 pm, with a one-hour lunch break, as indicated in the tables below. Attendants will be paid for orientation and training based on your bid.

All attendants must bring the following items to pre-work orientation:

• Bonds (see section TP-T-1.5.4 Bonds )

• Proof of Insurance for motor vehicles

• Driver’s License

• Doctor’s clearance for work

• Signed Contract

Scheduled Training Days

The contractor must attend all orientation/training days

ORIENTATION COMPUTER

TRAINING

ORIENTATION COMPUTER

TRAINING

ORIENTATION COMPUTER

TRAINING

2016 2017 2018

29 MAR 30 MAR 28 MAR 29 MAR 27 MAR 28 MAR

TP-T-1.2.2, End of Season Campground Closure and Check-out:

Attendant check-outs will be scheduled at the end of the duty period of performance in accordance with TP-T-01.1.0, General Information (Park Attendant Duty Performance Periods) and based on attendant work schedules.

Check-out procedures are as follows: Gatehouses should be left clean and all personal items should be removed. Computer equipment should remain hooked up. Attendants should create a final deposit and have the last DSR envelope ready for pick-up. All equipment should be accounted for and the property release form should be signed. All keys should be returned. The User Fee and Annual Pass books, log, and stickers should be returned.

TP-T-1.3, LIVING AREA and GATEHOUSE MAINTENANCE

TP-T-1.3.1, Authorized RV Unit:

The contractor shall furnish a factory-build, “self-contained,” recreational vehicle (RV) of the travel trailer or motor home type, to be in good working condition, to serve as temporary living quarters for the duration of the contract.

TP-T-1.3.2, Unauthorized RV Unit:

Pick-up shell-type campers, pop-up tent trailers, tents, mini-travel trailers, mobile homes, converted buses, or other RV’s that do not meet requirements will not be acceptable.

Note: The contractor team shall be sole occupants of their site. Family members and friends will not live with or reside with the contractor.

TP-T-1.3.3, RV Site:

The contractor shall maintain their RV site and gatehouse in a clean and sanitary condition at all times. Attendants shall leave the site in the same or better condition as when they arrived.

One (1) full hook-up RV site/pad will be provided for each contractor at their location of work. For those campgrounds that have more than one contract, park attendant pads will be designated by the Contracting Officer Representative (COR) or other authorized representative, based on contract letter awarded. If you have been awarded Contract “A”, you will reside on Pad “A”. If you have been awarded Contract “B”, you will reside on Pad “B”.

PETERSBURG CAMPGROUND

See attached

TP-T-1.3.4, Pets:

No livestock or gardens will be allowed on US Army Corps of Engineers property. Pets, as approved by the Government Representative, shall be on a leash no longer than six

(6) feet in length or confined at all times. The keeping of pets inside or around the gatehouse is strictly prohibited.

TP-T-1.3.5, RV Personal Property:

No washers, dryers, deep freezers, or excessive personal items will be permitted around attendant’s site, on or around storage sheds, or inside the gatehouse.

TP-T-1.3.6, Government Property:

Gatehouses are Government property and must be treated as such. Items may not be placed on the walls, interior or exterior, unless approved by the Chief Ranger, Recreation Section, or his / her representative. All personal items (radios, televisions, coffee machines, etc) must be approved by the Chief Ranger or his / her representative.

No cooking appliances of any kind will be placed in or around the gatehouse. Personal satellite dishes or antennas will not be installed on or around the gatehouse unless approved by the Chief Ranger, Recreation Section or his/her representative.

TP-T-1.3.7, Gatehouse:

The attendant will maintain the gatehouse building interior and exterior, including all computer equipment and cables, cleaning of floors, counters, light fixtures, interior walls, windows, eaves, restroom, exterior walls, walkways, sidewalks, etc. so as to maintain a clean and professional appearance for all customers. Attendants will police the immediate area of the gatehouse and entrance for litter.

TP-T-1.3.8, Supplies:

Attendants will furnish all office supplies (pens, pencils, stapler, tape, post-it notes, etc).

Attendants shall furnish a hose and will be required to water plants, shrubs, and flowers and also remove weeds in the median and entrance areas. The cleaning of the gatehouse and maintenance of above mentioned ground areas shall be completed on a weekly basis.

TP-T-1.3.9, Internet Service:

Because NRRS Field Manager software requires internet access, connection, e-mail accounts, and all other internet related activities by gatehouse attendants will be limited to work-related use only. This policy will be strictly enforced; policy and rules will be covered during pre-work orientation / training. All attendants will be required to sign acknowledgement that they have been advised and understand the internet policy.

Contracts may be terminated for inappropriate and / or unlawful use of government provided internet.

TP-T-1.4, VISITORS

TP-T-1.4.1, Visitors:

All visitors that wish to stay as guests of the attendant will be required to lodge in the attendant’s RV (maximum of 14 days) or, if in their own campers, will be required to park at a campsite and pay the regular camping fee for that site.

TP-T-1.4.2, Hook-up:

No visitors shall be allowed to use the attendant hook-ups at any time.

TP-T-1.4.3, Reserving Sites:

Attendants will not save any sites for relatives, friends, acquaintances, or guests. The attendant must also ensure that none of his / her guests, visitors, relatives, etc. remain for any prolonged period of time (15 minutes or more) within the gatehouse or immediate premises.

TP-T-1.4.4, Minors:

Specifically included in this restriction are minor dependents. No baby-sitting is allowed in or at the gatehouse.

TP-T-1.5, USER FEES

TP-T-1.5.1, Handling of Fees:

All attendants will be required to handle user fees for reservations and point of sale items within the campground as directed by the Contracting Officer Representative (COR), Chief Ranger, or his/her authorized representative. Attendants will be required to mail deposits of all user fees collected to the National Recreation Reservation Service (NRRS), including the purchase of money orders, as needed, on a weekly basis. Deposits will be created using the NRRS system and contractors will be expected to provide supporting documentation with deposits as required.

TP-T-1.5.2, Documentation:

Attendants will be required to prepare and submit all monies and appropriate documentation / paperwork to NRRS as well as a copy of all documentation, paperwork, and monies to approved locations. All attendants must retain a copy of all paperwork for the records for a minimum of 120 days after the completion of their contract. All attendants are responsible for the cost of envelopes, money orders, postage, certified mail receipt, etc. to send monies, paperwork, documentation, etc. to NRRS.

TP-T-1.5.3, Copies:

Specific guidelines concerning the collection and transmittal of fees are covered in the Attendant Handbook and will be addressed during orientation / training. Designated representatives will pick-up copies of all financial paperwork while patrolling.

TP-T-1.5.4, Bonds:

Attendants must be fully bonded (Fidelity Bond) or insured to cover funds not received by the designated Government agency as provided for in the specifications. Attendant is required to furnish to the Government original proof of such bond. Both contractors (person #1 and person #2) are required to be bonded for no less than $5,000.00 per couple for contracts with option years. The attendant will not begin work until proof of such bond has been furnished. Proof of bond must be provided to the Government no later than the day of orientation. The attendant has the option, instead of furnishing a surety or sureties on the bond, of the following:

Depositing certain United States bonds or notes in an amount equal to their par value to the penal sum of the bond;

Furnishing a certified or cashier’s check, bank draft, post office money order, or currency, in an amount equal to the penal sum of the bond;

Furnishing an irrevocable, unconditional letter of credit.

These services are available through a local insurance company or bank. If unable to locate a source, please contact Campground Program Manager, Thurmond Lake phone 1-800-533-3478, ext. 1126 or Chief Ranger, Recreation at ext. 1121.

TP-T-1.6, UNIFORM DRESS and PERSONAL APPEARANCE

TP-T-1.6.1, Uniform:

Attendants shall provide long pants, shorts, or skirts khaki in color with a white uniform-type (collar required) button down long or short sleeve shirt or blouse. White polo type shirts are also acceptable. No jeans will be allowed. Any headgear worn by the contractor while on duty must be a baseball type cap that is blue in color. Shoes shall be worn at all times and not consist of sandals, flip-flops, or open-toed shoes.

TP-T-1.6.2, Patches:

The Government will provide identification patches, a maximum of 10 per contract. It shall be the attendant’s responsibility to sew the patches to shirts, blouses, and hats.

TP-T-1.6.3, Nametag:

All attendants shall wear Government furnished nametags while on duty. The desired name for the nametag will be collected at the orientation. The nametags shall be worn above the left shirt or blouse pocket if pin type or around the neck on a plain lanyard if badge type.

TP-T-1.6.4, Appearance:

All clothing shall be neat and clean so as to present a good image to our customers.

The uniform shall be worn at all times during gatehouse hours, while attendants are on duty. Shoes shall be worn at all times and not consist of sandals, flip-flops, or open-toed shoes.

TP-T-1.7, ALCOHOL, WEAPONS, SMOKING

TP-T-1.7.1, Alcohol:

At no time is the attendant to possess or consume beer, wine, or other alcoholic beverages in the park while on or off duty.

TP-T-1.7.2, Weapons:

The contractors will not carry or possess firearms in the park (exception to this will be storage in RV of firearms used for hunting in approved areas). Objects that would be considered weapons will not be displayed as such at any time during the term of this contract.

TP-T-1.7.3, Smoking:

SMOKING WILL NOT BE PERMITTED within the gatehouse or 10 feet immediately surrounding the entire gatehouse. Attendants are to be discrete. Violations of these provisions may result in immediate termination of contract.

TP-T-1.8, GOVERNMENT PROVIDED PROPERTY, UTILITIES, AND SUPPLIES

TP-T-1.8.1, Attendant RV Site:

The Government will designate and provide for the attendants a camping site with electrical, sewer, local telephone service, and potable water hook-ups. Occupancy of the site is limited to the attendant’s recreational vehicle or camping unit, and personal vehicle(s)/vessel(s) only. Attendant campsites will not be renovated or otherwise modified to accommodate a particular RV / camping unit. Existing sites are suitably sized to accommodate vehicles up to 35’ or 40’ in length.

TP-T-1.8.2, Telephone:

The Government shall provide one business line with telephone number. This line runs to both the gatehouse and RV site. The Government is responsible for the monthly payments of the telephone bill. The Government shall provide a telephone in the gatehouse and a phone receptacle at the attendants RV site. The contractor shall provide a telephone for use in their RV. The contractor will not accept collect calls or make personal long distance phone calls, (unless billed to a personal phone or calling card). The contractor will maintain a log of all long distance calls made. The log shall be submitted to the lake office upon request. All calls, local or long distance, shall be limited in time.

TP-T-1.8.3, Computer Equipment:

The Government will provide a computer, printer, credit card equipment, other necessary hardware supplies, and a weather radio at each gatehouse. The attendants will be held liable for all equipment and supplies issued by the Government that is lost, damaged, and/or misplaced due to carelessness or negligence. All such equipment will be signed for by attendants on a hand-receipt. One (1) answering machine will be used on the Government provided phone line, located in the gatehouse. The attendant is responsible for checking and properly following up on all messages during their shift, as indicated on the work calendar handed out at orientation/training.

TP-T-1.9, PAYMENT

TP-T-1.9.1, Pay Request:

It is the responsibility of the contractor to ensure that the pay request for the month the work is performed is submitted to the Project Offices by the end of each month. The United States Army Corps of Engineers personnel may be authorized to pick-up the pay request invoice, upon approval of the Campground Program Manager or Chief Ranger, Recreation, for Thurmond Lake.

TP-T-1.9.2, Mailing Address:

The attendant shall furnish a mailing address to which proof of direct deposit payment remits and other necessary correspondence will be sent. It is the responsibility of the attendant to promptly notify the Chief Ranger or his/her authorized representative of any change in address. No personal mail shall be delivered to or accepted at the lake office.

It is the responsibility of the park attendant to also update address or other changes in www.sam.gov or with the Savannah District Contracting Office if applicable.

TP-T-1.9.3, Payment:

Payment will be made only for actual number of days worked. Payment request may not exceed the daily-prorated amount of the contract (amount per day). For example, the amount of the request may not exceed the number of days worked during the month.

http://www.sam.gov/

TP-T-1.9.4, Absences:

All absences must be approved in advance. The Chief Ranger, or his / her authorized representative, should be given as much advanced notice as possible about anticipated absences. Contractors will not be paid for approved or unapproved absentee days. An absence by any one or both of the attendants, without prior approval, is grounds for termination of the contract.

TP-T-1.9.5, Final Payment:

Final Payment voucher will not be paid to the contractor until all funds are reconciled.

Any shortage of funds may be deducted from the contractor’s final payment.

TP-T-1.10, TERMINATION OF CONTRACT

TP-T-1.10.1, Contractor Failure:

Failure of the contractor to provide the items and complete services listed in the Contract Specifications, Scope of Work, and the Attendant Handbook will be grounds for termination. Actions unbecoming on the part of the contractor, in the opinion of the Government, will be grounds for immediate termination. These actions include, but are not limited to:

• Consumption of alcoholic beverages or intoxication, while on duty

• Use of illegal drugs or controlled substances

• Use of inappropriate sexual language, conduct, jokes, mannerisms, expressions, cursing or harassment of visitors, customers, other contract personnel, and/or USACE personnel

• Theft or misuse of supplies, permits, passes, etc; or misuse of the computer and software

• Inappropriate or illegal use of Government provided internet services(s)

• Unwarranted physical contact with visitors or USACE personnel

• Recurring verbal and/or written complaints from visitors, other contract personnel, and/or USACE personnel for excessive control, harassment, rudeness, lack of cooperation, etc.

• Resistance to implementation of policies and programs, as directed by Operation Manager, or his/her authorized representative(s)

• Unauthorized possession or discharge of a firearm/weapon, while on duty

• Failure to abide by any provision in Title 36.327, Code of Federal Regulations

• Theft or improper accounting/handling of user fees collected

• Discrimination against customers, visitors, other contract personnel, USACE

Personnel, on the basis of race, color, religion, sex, national origin, marital status, disabilities, etc.

• Violations of public health and safety, including smoking in the gatehouse

• Failure to maintain a neat, clean, well-groomed personal appearance

• Inability to perform duties and job responsibilities in accordance with the Contract Specifications, Scope of Work, and Attendant Handbook

TP-T-1.10.2, Unforeseen Closure of the Campground:

Contractors may be terminated if the Government determines campground attendant services are no longer needed due to unforeseen closures of campground or its major facilities (e.g.: beach, boat ramp, restroom, campground). Unforeseen closures may include, but are not limited to, closure resulting from budget constraints, management changes, natural disasters, floods, storm damage, infrastructure failure, and/or previously unknown safety hazards. In the event of a partial or full Government shutdown, the contractor may not be paid for the days he / she does not work if the campground is closed. In addition, if the camping season is shortened, the contractor may not be paid for the days he or she does not work if the campground is not open for the full number of days listed in the contract.

TP-T-1.10.3, Duty of the Contractor to Finish the Contract:

The contractor may not terminate this contract. Breach of contract and/or voluntary termination of contract without sufficient cause, or if the contractor fails to complete the contract through the specified term, may cause the contractor to be subject to re-procurement costs. The contractor’s failure to comply with the contract specifications may be grounds for suspension or disbarment for an unspecified period of time, not to exceed three years. Acceptance of the contract shall be evidence of such knowledge, approval, or acquiescence of all contract specifications.

TP-T-1.11, CAMPGROUND FACILITIES INVENTORY (See Appendix A)

TP-T-1.11.1, Renovations:

Any renovations, upgrades, remodeling, additions to site/facilities, etc. that may occur at any time during this contract, will be acknowledged, in writing, and signed by both the Government and the Contractor. The Government will not consider any renovation, upgrade, remodel, and/or addition to site/facility as a valid condition or term for negotiating an increase in contract price.

TP-T-2.1 SCOPE OF WORK: GATEHOUSE

TP-T-2.1.1, 4-Shift (4-Days-On / 4-Days Off):

The contractors at Petersburg will provide attendant services twenty-four hours a day, as directed, on a rotating four-days-on / four-days-off schedule during the peak season (the last weekend in March through October). All schedules include all weekends and Federal Holidays.

TP-T-2.1.2, 24-Hours:

The twenty-four hour shift begins at 7:00 am each morning and ends at 7:00 am the following morning. Please refer to TP-T-2.3 Schedule of Operations, for specific campground gatehouse hours. A work schedule defining days on/off for each campground will be provided to all attendants at the pre-work orientation / training.

TP-T-2.1.3, Contractor Duties and Communication:

All contractors are responsible for ensuring that their work performance, or lack of, does not interfere with another contractor and their ability to effectively and productively fulfill their contractor obligations (i.e.: lack of properly entering data into computer, not posting reserved signs, etc.).

More specifically, all contractors at Petersburg are responsible for ensuring professional and effective communication with the other gatehouse contractors working opposite shifts at the same campground. This is to provide and ensure consistent operation of the gatehouse and campground. If a misunderstanding, disagreement, conflict, etc.

should arise, it is the responsibility of both contractors to effectively and professionally try to resolve the issue in an expedient manner. If a reasonable resolution cannot be reached by both parties, the COR, Chief Ranger, or his/her authorized representative, should be notified as soon as possible. Failure to effectively communicate with the other campground contractor(s) may be grounds for termination of this contract.

TP-T-2.1.4, E-mail Communications:

E-mail accounts will be established for all campground gatehouses. E-mail accounts will be used to communicate between the gatehouse and the Project Office. Contractors will receive updates on work orders and maintenance schedules, public service announcements, tip sheets and other non-emergency communications. Contractors will notify the Project Office of zero dollar deposits.

Park Attendants are required to check government supplied e-mail daily during scheduled work days.

TP-T-2.2, CAMPGROUND ENTRANCE GATE and LAW ENFORCEMENT

TP-T-2.2.1, Entrance Gates:

Attendants will unlock and open entrance gates every morning at 7:00 am and close/lock the entrance gate at 10:00 pm. Contractors will immediately open the park entrance gates to allow campers out of the area for emergencies and/or for those users who request to be let out of the campground. Contractors will also allow entry of emergency or law enforcement personnel at any time, including the hours the campground gate is closed and locked (10:00 pm – 7:00 am).

Contractors will also exercise good judgment when dealing with campers and gate closure hours. Campers are not to be told they cannot leave/enter because the gate is closed / closing. Specific policy and rules will be covered during the pre-work orientation and training sessions.

TP-T-2.2.2, Extended Gate Hours:

Contractors may be asked to keep the entrance gate open until midnight during the 2016, 2017 and 2018 seasons for various events, such as sporting events, fireworks, special events, etc.

TP-T-2.2.3, Log:

A log of time and dates that law enforcement, ranger, and park attendant patrols are conducted through the campground must be kept and turned over to the lake office monthly or upon request. Park Attendants may also be required to fill out a life jacket loaner log and distribute life jackets. Additional logs and tracking forms may also be added throughout the contract season.

TP-T-2.2.4, Combination Locks:

Combination locks may be implemented at campground entrance gates (with same operation hours as locked gates 10:00 pm and 7:00 am). Contractors will be required to issue new lock combinations to registered campers on a regular basis according to project guidance, which will be issued at the pre-work orientation.

TP-T-2.3, SCHEDULED HOURS OF OPERATION

TP-T-2.3.1, Gatehouse Hours of Operation:

All contractors are responsible for proper execution of work and duties in accordance with the following specifications:

End of March through October

Petersburg Gatehouse hours (split shift seven days a week):

GATEHOUSE*

SCHEDULE

OPEN CLOSE

Sunday 9 a.m. 6 p.m.

Monday 9 a.m. 6 p.m.

Tuesday 9 a.m. 6 p.m.

Wednesday 9 a.m. 6 p.m.

Thursday 9 a.m. 6 p.m.

Friday 9 a.m. 10 p.m.

Saturday 9 a.m. 10 p.m.

Holidays 9 a.m. 10 p.m.

TP-T-2.3.2, Holiday Hours of Operation:

Holiday hours of operation for gatehouses will be worked on the following days:

2016: May 29th July 3rd, September 4th 2017: May 28th, July 2nd & 3rd, September 3rd 2018: May 27th, July 4th, September 2nd

TP-T-2.4, CAMPGROUND TOURS

TP-T-2.4.1, Tours / Log:

Attendants will conduct rounds of the entire campground a minimum of three (3) times per day. (at least (1) in the morning, (1) in the afternoon and (1) in the evening)., Vehicles, golf carts or scooters are permissible to complete these tours. A complete tour of the area includes checking all campsites, pit toilets, bathhouse(s), playgrounds, beaches, and all other facilities, to determine if any maintenance issues have occurred or are developing, and to notify the lake office accordingly. During routine rounds, the attendant shall check for violations such as littering, vehicles parked on grass or off-site, pets off leashes, lanterns hung on trees, dumping of black or gray water on or around sites, etc. All campground tours and findings will be recorded on a patrol log and made available to the lake office, upon request.

Additional rounds may be necessary at times, for example (but not limited to), to inspect for maintenance issues or other complaints reported by campers, overdue check-outs, after storms, high water, etc.

TP-T-2.4.2, Reporting Violations:

Park Attendants will promptly report campground disturbances, violations of regulations and laws, instances of harassment, lack of cooperation, etc. to Rangers or local law enforcement, as appropriate. All major problems will be immediately reported to the lake office or Rangers on patrol. Rangers will handle each case on its own merits in accordance with professional training and discretion, and attendants will not attempt to direct, manipulate, undermine, oppose, or “second-guess” decisions made by the Ranger(s).

TP-T-2.4.3, Emergency Messages:

Attendants shall assist in the delivery of emergency messages to registered campers.

TP-T-2.5, PUBLIC RELATIONS and VISITOR ASSISTANCE

TP-T-2.5.1, Attendant Primary Role:

Because park attendants serve such a vital role for USACE campground programs on the frontlines to the visiting public, the primary role of a gatehouse attendant is to quickly, professionally, and courteously assist all visitors. Their secondary role is to tactfully and respectfully educate customers of the rules and regulations in an attempt to gain compliance.

TP-T-2.5.2, Attendant Conduct:

Contractors will not order, direct, rule and/or regulate enforcement of personnel.

Contractors will not argue with, threaten, harass, badger, etc. uncooperative customers, campers, or visitors. Contractors shall perform their duties with professionalism befitting a public servant and the US Army Corps of Engineers. Within the context of USACE policies and regulations, contractors will provide for the needs of our visiting public and act as public relations representatives for USACE.

TP-T-2.5.3, Life Jacket Loaner Program:

The Caretaker/Park Attendants may be required to conduct a life jacket loaner program from the gatehouse.

TP-T-2.6, CAMPSITE RESERVATIONS

TP-T-2.6.1, NRRS:

The National Recreation Reservation Service (NRRS) will provide advance campsite reservation services consisting of receiving reservation requests, bookings, collecting and processing campsite…