W912HN-14-T-0001-0001 _Park_Attendant_for_Hartwell_-_Amendment.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

This amendment is hereby issued to:

A. Establish the contractual periods of performances for CLINS 0001 through CLINS 0024 for all parks solicited (base and optional CLINS) B. Establish the contracted w ork periods for all CLINS 0001 through CLINS 0024 for all parks solicited (base and optional CLINS) C. To administratively update Solicitation project codes for purposes of internal tracking.

D. To include a pricing schedule for bidder's.

E. All other terms and conditions of the Solicitation remain unchanged.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 54

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 25-Nov-2013

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W912HN-14-T-0001

X 9B. DATED (SEE ITEM 11)

15-Nov-2013

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

25-Nov-2013

CODE

US ARMY ENGINEER DISTRICT, SAVANNAH

100 WEST OGLETHORPE AVE.

SAVANNAH GA 31401-3640

W912HN 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W912HN-14-T-0001

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

BID SCHEDULE

Line Item 0001-0024

Unit of

Measure

Description TOTAL PROPOSED:

Days Unit Cost in dollars

0001 Days Hartwell Dam & Lake: Park Attendant A Services for Coneross Park in accordance with attached Statement of Work. 2014

Option

Days Hartwell Dam & Lake: Park Attendant A Services for Coneross Park in accordance with attached Statement of Work. 2015

0003 Days Hartwell Dam & Lake: Park Attendant B Services for Coneross Park in accordance with attached Statement of Work. 2014

Days Hartwell Dam & Lake: Park Attendant B Services for Coneross Park in accordance with attached

0005 Days Hartwell Dam & Lake: Park Attendant A Services for Oconee Point Park in accordance with attached

Days Hartwell Dam & Lake: Park Attendant A Services for Oconee Point Park in accordance with attached

0007 Days Hartwell Dam & Lake: Park Attendant B Services for Oconee Point Park in accordance with attached

Days Hartwell Dam & Lake: Park Attendant B Services for Oconee Point Park in accordance with attached

0009 Days Hartwell Dam & Lake: Park Attendant A Services for Paynes Creek Park in accordance with attached

Days Hartwell Dam & Lake: Park Attendant A Services for Paynes Creek Park in accordance with attached

0011 Days Hartwell Dam & Lake: Park Attendant B Services for Paynes Creek Park in accordance with attached

Days Hartwell Dam & Lake: Park Attendant B Services for Paynes Creek Park in accordance with attached

0013 Days Hartwell Dam & Lake: Park Attendant A Services for Springfield Park in accordance with attached

Days Hartwell Dam & Lake: Park Attendant A Services for Springfield Park in accordance with attached

0015 Days Hartwell Dam & Lake: Park Attendant B Services for Springfield Park in accordance with attached

Days Hartwell Dam & Lake: Park Attendant B Services for Springfield Park in accordance with attached

0017 Days Hartwell Dam & Lake: Park Attendant A Services for Twin Lakes Park in accordance with attached

Days Hartwell Dam & Lake: Park Attendant A Services for Twin Lakes Park in accordance with attached

0019 Days Hartwell Dam & Lake: Park Attendant B Services for Twin Lakes Park in accordance with attached

Days Hartwell Dam & Lake: Park Attendant B Services for Twin Lakes Park in accordance with attached

0021 Days Hartwell Dam & Lake: Park Attendant A Services for Watsadler Park in accordance with attached Statement

Days Hartwell Dam & Lake: Park Attendant A Services for Watsadler Park in accordance with attached Statement of Work. 2015

0023 Days Hartwell Dam & Lake: Park Attendant B Services for Watsadler Park in accordance with attached Statement

Days Hartwell Dam & Lake: Park Attendant B Services for Watsadler Park in accordance with attached Statement of Work. 2015

NOTE 1: Bids must ONLY be entered for each park attendant position in which you are interested.

NOTE 2: The Government will award one (1) park position to each offeror(s).

NOTE 3: If offeror turn down an offer that was bid on, they may not be eligible for another position under the same solicitation.

The following have been modified:

US ARMY CORPS OF ENGINEERS, SAVANNAH DISTRICT

PARK ATTENDANT

2014-2015 PARK ATTENDANT INFORMATION FOR

HARTWELL LAKE

The following information will apply for the 2014 -2015 Park Attendant Contractor Contracts.

There will be a total of 12 contracts available for bid. They are as follows:

Coneross Park will have 2 Park Attendant Positions.

Oconee Point Park will have 2 Park Attendant Positions.

Paynes Creek Park will have 2 Park Attendant Positions.

Springfield Park will have 2 Park Attendant Positions.

Twin Lakes Park will have 2 Park Attendant Positions.

Watsadler Park will have 2 Park Attendant Positions.

PLEASE NOTE: Bids are due back into the Contracting Office by 2:00 PM EST, Tuesday, December 03, 2013.

The solicitation includes various clauses, one Scope of Work, and policies for Park Attendant Positions. It is important that you review this information. For clarification of specifications, directions and locations of the park attendant positions, contact: Park Ranger Tanya Grant at 706-856-0300, ext. 323 or Chief Ranger Scott Kelley at 706-856-0386.

There is also information supplied in the Scope of Work regarding the amount required for the Surety Bond for each particular Park Gate Attendant Position. Attached you will find information regarding Surety Bond Requirements. Surety Bonds for Park Attendant Positions must be submitted to this office before the commencement of work.

Please mail your bid package to:

U.S. Army Engineer District, Savannah ATTN: CECT-SAS-E (Jara Tartt) 100 West Oglethorpe Avenue Savannah, Georgia 31401-3640

Complete and return the “Contractor Information Sheet” and “Bid Schedule” where you will indicate your bid amount. Please return this along with the first Page of the STANDARD FORM 1449, ”SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS” on which BOTH Park Attendant Contractors (PACs) MUST sign in BLOCK 20. A bid must be entered for each Park Attendant Position in which you are interested

Instructions for Submittal of Bids

1. Please identify each page of the quotation with your name. This is very important for identification purposes. A daily bid amount must be entered in the “Unit Price” space. Bids must be in whole dollar amounts. IMPORTANT: Bids must only be entered for each park attendant position in which you are interested.

2. IMPORTANT: Please be sure to fill-in and return your Contractor Information Sheet when you submit your bid(s). YOU MUST SUBMIT ALL DOCUMENTS BY A MAIL

CARRIER. E-MAILS WILL NOT BE ACCEPTED.

3. Each prospective park attendant contractor (PAC) must be a legal resident of the United States and provide a legal form of identification. PAC shall furnish a certified copy of the state criminal history check from their state of resident PRIOR to CONTRACT AWARD or proof that it has been applied for. This information can be obtained from the state of resident’s Department of Public Safety. All associated costs will be incurred by the prospective contractor.

4. You must provide copies of your last two performance evaluations or reference letters from your last two duty locations. If no previous duty locations, provide letters of reference stating your ability to perform duties of a park attendant.

5. Please note: Surety Bonds (original with seal) for each PAC must be on file in this office before commencement of work. Additional information regarding bonding is attached.

NOTE: Both partners must be bonded.

6. Pursuant to FAR Part 28.307-2(c) and before commencement of work, all PACs must provide a proof of insurance for automobile coverage as follows:

Automobile liability. The contracting officer shall require automobile liability insurance written on the comprehensive form of policy. The policy shall provide for bodily injury and property damage liability covering the operation of all automobiles used in connection with performing the contract. Policies covering automobiles operated in the United States shall provide coverage of at least $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage. The amount of liability coverage on other policies shall be commensurate with any legal requirements of the locality and sufficient to meet normal and customary claims.

SURETY BOND INFORMATION FOR PARK ATTENDANTS

Army regulations require contractors who collect fees to be fully bonded or insured to protect the Government against theft, misappropriation, or loss of Government funds under control of the contractors. The contractor is required to furnish to the contracting officer proof of such bond in the amount enumerated in the contract specifications. If no amount is specified, a minimum of

A $5,000.00 bond per couple will be required.). THE CONTRACTOR CANNOT

BEGIN WORK UNTIL PROOF OF SUCH A BOND IS FURNISHED.

SCOPE OF WORK

Technical Provisions

LETTER OF INSTRUCTIONS for BID SUBMITTAL

Enclosed is one copy of Request for Bid Packages which covers Park Attendant Services for Coneross, Oconee Point, Paynes Creek, Springfield, Twin Lakes, and Watsadler Campgrounds at Hartwell Lake, Georgia (physical location of campground may be in South Carolina or Georgia).

PARK ATTENDANT CONTRACTS:

1. All Bid Packages must include the following items:

a. Resume for both offerors

b. Attachment 1: Contractor Information Sheet

c. Contractor Bid Sheet: Bids must be in whole dollar amounts. Bids must

ONLY be entered for each park attendant position in which you are interested.

d. Past Performance documentation.

e. Driver’s License. Photocopy front and back for each offeror.

f. Colored photograph of camping unit and vehicle.

2. Offerors are required to meet the criteria listed in the Profile of an Effective Campground Attendant. Offerors must complete and send with their bid package the following:

3. PAST PERFORMANCE DOCUMENTATION: (See TP-T-01.1.8) A minimum of two (2) and a maximum of five (5) references must be included with each bid proposal.

Name, address, any documentation that supports details of offeror’s past performance in similar work industry, (prior work references, past performance appraisals, letters of recommendation or accommodation, audits, exit interview, certificates of accomplishment, etc.). Submitted documents must be specific to skills in areas such as customer service, dealing with the public, gatehouse operation, management, financials (cash register/money counting), general computer experience, etc.

4. Prospective offerors should pay close attention to TP-T-2.0 Scope of Work: Hartwell Lakes and Dam, Park Attendant; especially to items such as hours of operations, items Government will provide/not provide, campsite and utility services, size requirements of recreational vehicle/camper, and other general requirements. In addition, offerors should read all specifications and clauses.

5. Please furnish a telephone number where you can be reached during the period of

November 2013 – January 2014. If attempts to reach you are unsuccessful, you may not receive a contract award for this Park Attendant Contracting period.

6. The Government will award one (1) park position to each offeror. NOTE: If offeror turns down an offer that was bid on, they may not be eligible for another position under same solicitation.

7. The following requirements MUST BE MET BY ALL prospective offerors. Failure to provide the following items may are disqualifying factors for award.

a. Gatehouse Attendant: Two (2) adults. Must be over the age of 21prior to the date of award.

b. Driver’s license: A photocopy (front and back) of each offeror’s driver’s license or other legal form of identification must be included in bid package.

c. Proof of vehicle insurance. Attendants are to provide a copy of their vehicle insurance on the vehicle(s) that will be used in the park, while on duty. This must be submitted no later than the day of pre-work orientation/training.

d. Camping Unit. Must be a presentable, factory-built, and self-contained camping unit.

Camping Unit must be an acceptable mode of transportation for tours of the campground, must be able to pass an inspection by the Department of Transportation and Department of Safety, and must be approved by Chief Ranger or his/her representative. A colored photograph of RV and vehicle MUST be provided with bid package.

e. Computer Skills. Offerors should provide documentation and/or certification of their experience with computer software applications, or documented training courses in “Introduction to Computers”; Windows XP, Microsoft Office and/or prior National Recreation Reservation Service (NRRS) experience is preferred. Documentation of training should be included with bid package or on resume (See Attachment 1: Contractor Information Sheet).

f. Health Assessment. A statement, from a qualified physician, stating that both individuals can perform duties as specified in the contract (Government will NOT reimburse any costs). Physician’s statements should be submitted after receipt of award; no later than the day of the pre-work orientation/training.

g. Background check. Attendants must furnish a certified copy of the state criminal background check from their state of resident prior to contract award or proof that it has been applied for. This information can be obtained from the state of resident’s Department of Public Safety (Government will NOT reimburse any costs).

h. Bond(s). Proof of bond, per couple, working contract, as required, for receiving and depositing of fees. Bond(s) must be no less than $5,000.00, per year, per couple. Include names of both people working the contract. Proof of bond(s) must be provided no later than the day of pre-work orientation/training. Inability to obtain a bond will be grounds for disqualification. The contractor is required to furnish to the Contracting Officer original proof of such a bond (see TP-T-1.5.2).

8. Offerors are encouraged to inspect the campground(s) they are bidding on prior to submitting a quotation in order to become familiar with the size and layout of the campground and required duties and responsibilities. Offerors may contact Hartwell Dam and Lake Campground Program Manager at 706-856-0300 ext. 323 or Chief Ranger Recreation Section, ext. 386, for any additional information about the campground(s).

CONTRACTOR INFORMATION SHEET

*** THIS SHEET MUST BE COMPLETED and RETURNED WITH YOUR BID PACKAGE ***

Primary Contractor – Person listed in SAM.gov (old CCR) (ALL FIELDS REQUIRED)

Name: Date:

Cage Code: SSN in Sam.gov (old CCR):

Phone Number(s): Yrs Experience:

E-Mail: Age:

Health (circle one): Excellent Good Under Dr Care Need Assistance Poor

Partner (ALL FIELDS REQUIRED)

Name: Yrs Experience:

E-Mail: Age:

Health (circle one): Excellent Good Under Dr Care Need Assistance Poor

NOTE: A signed statement from your physician regarding your current state of health must be accompanied with this form. The statement must be on the letterhead of the physician’s office.

PRIVACY ACT STATEMENT

AUTHORITY: 26 U.S.C. §6041, §6041A, and §6050M; 26 U.S.C. §6109; 31 U.S.C. §7701(c) and §3325(d); 48 CFR, Part 4 (FAR 4.904); 48 CFR, Part 52 (FAR 52.204-3).

PRINCIPAL PURPOSE(S): To obtain a Park Gate Attendant Contractor’s TIN/Social Security Number and other personal information required by the above referenced authorities to allow reporting by the Federal Government of payments made to said Contractor within the line and scope of his/her contract as a Park Gate Attendant at one of the United States Army Corps of Engineers (USACE), Savannah District projects. Savannah District asks for such information to be submitted via the herein Contractor Information Sheet as part of a quote package in response to a solicitation for Park Gate Attendant Services.

ROUTINE USE(S): This Form and the information contained herein will be disclosed as generally permitted under 5 U.S.C. 552a(b), the Privacy Act, and specifically will be disclosed to those Federal Government agencies/entities requiring said information for Government purposes; i.e. the Internal Revenue Service, the Finance Center for USACE located in Millington, Tennessee, Contracting Officers and Representatives assigned to said Contract, and employees of the individual Project(s) where the Contractor is chosen to work. Information contained in this Form will be protected pursuant to the Privacy Act, and within USACE, will only be disclosed to those persons having the authority within the scope of their employment/positions to collect and utilize said information.

DISCLOSURE: Disclosure of the information requested in this form by the Contractor is voluntary.

However, failure to provide all the requested information will hinder and/or delay evaluation of the quote package, and may result in award of said Contract to another Contractor.

FALSIFYING INFORMATION: Disclosure of the information requested in this form by the Contractor is voluntary. However, falsifying could result in loss of contract and ban from other Government contracts.

PREVIOUS EXPERIENCE AT GATEHOUSE: (Dates, Location, Supervisor, Phone #)

OTHER WORK EXPERIENCE(S): (Attach resume for both persons with bid submittal)

Person #1: Person #2

NRRS/COMPUTER EXPERIENCE: (check all that apply) Person #1 Person #2

Cash Register/Money Counting NRRS Software (Park Office, ORMS, Field Mgr) General Computer Experience Other: ______________________________

Optional:

If bidding on more than one contract or location, you may list your preferred contract/locations below. However award will be made to the responsible bidder whose proposal is found to be most advantageous to the Government, price and other factors considered.

1. ___________________________________________________________________________

2. ___________________________________________________________________________

3. ___________________________________________________________________________

Offeror 1: __________________________________ (Print Name)

(Sign Name)

Offeror 2: __________________________________

Physician Signature: __________________________________

Statement of Work

US ARMY CORPS OF ENGINEERS

SAVANNAH DISTRICT

PARK ATTENDANT SCOPE OF WORK

Technical Provisions Hartwell Lake

TP-T-01.1.0 GENERAL

TP-T-01.1.1 Campgrounds Under Contract:

TP-T-01.1.2 Age:

TP-T-01.1.3 Scope of Work:

TP-T-01.1.4 Ability:

TP-T-01.1.5 Supplies:

TP-T-01.1.6 Contracting Officer:

TP-T-01.1.7 Terms of Contract / Duty Hours:

TP-T-01.1.8 Past Performance:

TP-T-1.2.1 PRE-WORK ORIENTATION / TRAINING

TP-T-1.2.1 Orientation / Training Schedule:

TP-T-1.2.2 End of Season Campground Closure and Check-Out..……………………….18

TP-T-1.3.0 LIVING AREA and GATEHOUSE MAINTENANCE TP-T-1.3.1 Authorized RV Unit:

TP-T-1.3.2 Unauthorized RV Unit:

TP-T-1.3.3 RV Site:

TP-T-1.3.4 Pets:

TP-T-1.3.5 RV Personal Property:

TP-T-1.3.6 Government Property:

TP-T-1.3.7 Gatehouse:

TP-T-1.3.8 Supplies:

TP-T-1.3.9 Internet Service:

TP-T-1.4.0 VISITORS

TP-T-1.4.1 Visitors:

TP-T-1.4.2 Hook-up:

TP-T-1.4.3 Reserving Sites:

TP-T-1.4.4 Minors:

TP-T-1.5.0 USER FEES

TP-T-1.5.1 Handling of Fees:

TP-T-1.5.2 Documentation:

TP-T-1.5.3 Copies:

TP-T-1.5.4 Bonds:

TP-T-1.6.0 UNIFORM DRESS and PERSONAL APPEARANCE TP-T-1.6.1 Uniform:

TP-T-1.6.2 Patches:

TP-T-1.6.3 Nametag:

TP-T-1.6.4 Appearance:

TP-T-1.7.0 ALCOHOL, WEAPONS, SMOKING

TP-T-1.7.1 Alcohol:

TP-T-1.7.2 Weapons:

TP-T-1.7.3 Smoking:

TP-T-1.8.0 GOVERNMENT PROVIDED PROPERTY, UTILITIES, AND SUPPLIES ... 20

TP-T-1.8.1 Attendant RV Site:

TP-T-1.8.2 Telephone:

TP-T-1.8.3 Computer Equipment:

TP-T-1.9.0 PAYMENT

TP-T-1.9.1 Pay Request:

TP-T-1.9.2 Mailing Address:

TP-T-1.9.3 Payment:

TP-T-1.9.4 Absences:

TP-T-1.9.5 Final Payment:

TP-T-1.10.0 TERMINATION OF CONTRACT

TP-T-1.10.1 Contractor Failure:

TP-T-1.10.2 Unforeseen Closure of Campground:

TP-T-1.10.3 Duty of Contractor to Finish Contract:

TP-T-1.11.0 CAMPGROUND FACILITIES INVENTORY (See Appendix A) TP-T-1.11.1 Renovations

TP-T-2.0 SCOPE OF WORK: GATEHOUSE

TP-T-2.1.1 4-Days-On / 4-Days Off:

TP-T-2.1.2 24-Hours:

TP-T-2.1.3 Contractor Duties and Communication:

TP-T-2.1.4 E-mail Communications

TP-T-2.2 CAMPGROUND ENTRANCE GATE, and LAW ENFORCEMENT TP-T-2.2.1 Entrance Gates:

TP-T-2.2.2 Extended Gate Hours:

TP-T-2.2.3 Log:

TP-T-2.2.4 Combination Locks:

TP-T-2.3 SCHEDULED HOURS OF OPERATION

TP-T-2.3.1 Gatehouse Hours of Operations:

TP-T-2.3.2 Holiday Hours of Operations:

TP-T-2.4 CAMPGROUND TOURS

TP-T-2.4.1 Tours / Log:

TP-T-2.4.2 Reporting Violations:

TP-T-2.4.3 Emergency Messages:

TP-T-2.5 PUBLIC RELATIONS and VISITOR ASSISTANCE TP-T-2.5.1 Attendant Primary Role:

TP-T-2.5.2 Attendant Conduct:

TP-T-2.5.3 Life Jacket Loaner Program:

TP-T-2.6 CAMPSITE RESERVATIONS

TP-T-2.6.1 NRRS:

TP-T-2.6.2 NRRS Software Program:

TP-T-2.6.3 Making Reservations:

TP-T-2.7 GATEHOUSE OPERATION and FEE COLLECTION TP-T-2.7.1 Gatehouse Duties:

TP-T-2.7.2 Manual Operation of Gatehouse:

TP-T-2.7.3 Gatehouse Closing Procedures:

TP-T-2.7.4 Change Fund:

TP-T-2.7.5 Distribution of Brochures, regulations and other items:

TP-T-2.7.6 Complaints:

TP-T-2.7.7 Recycling TP-T-2.8 AUDITS and CUSTOMER CARE SURVEY

TP-T-2.8.1 Audits:

TP-T-2.8.2 Survey Reports:

TP-T-2.9 ATTENDANT PERFORMANCE and EVALUATION TP-T-2.9.1 Notification of Deficiencies:

TP-T-2.9.2 Documentation of Deficiencies:

TP-T-2.9.3 Correction of Deficiencies:

TP-T-2.9.4 Deficiencies of Service:

TP-T-20.0 OTHER CONTRACTS

TP-T-20.1 Grass Mowing:

TP-T-20.2 Maintenance Contracts:

TP-T-20.3 Light Bulbs:

APPENDICES

APPENDIX A HARTWELL CAMPGROUND FACILITIES INVENTORY

APPENDIX B HARTWELL CAMPGROUND MAPS

APPENDIX C HARTWELL CAMPGROUND STATISTICS

NOTE 1: The period of performance (POP) for the base contract will be 01 January 2014 to 31 December 2014. The POP for the option year will be 01 January 2015 to 31 December 2015. Please refer to TP-T-01.1.0, General Information below, for actual campground Park Attendant Duty Performance Periods.

NOTE 2: In accordance with FAR Clause 52.217-5, Evaluation of Options, the Government will evaluate offers for award purpose by adding the total price for the option year to the total price for the basic requirement. Evaluation of the option will not obligate the Government to exercise the option. The contracting officer will exercise the option, subject to the availability of funds.

NOTE 3: Award will be based on price and price only. Proposals must meet the minimum criteria stated in the Statement of Work in order to be eligible for award. The Government reserves the right to reject any and all offers. Offerors are reminded to include their best price terms in their initial offer and not to automatically assume they will have an opportunity to revise their offer.

The Government will make an award to the lowest priced offeror who is deemed responsive, responsible, and whose price has been determined to be fair and reasonable.

TP-T-01.1.0, GENERAL INFORMATION

This contract provides Park Attendant services for Coneross, Oconee Point, Paynes Creek, Springfield, Twin Lakes, and Watsadler Campgrounds.

Park Attendant Duty Performance Periods Campground Start Date End Date Start Date End Date 2014 2015 Coneross A and B April 24 Sep 30 April 28 Sep 30 Oconee Point A and B April 24 Sep 30 April 28 Sep 30 Paynes Creek A and B April 24 Sep 8 April 28 Sep 8 Springfield A and B March 25 Oct 31 March 30 Oct 31 Twin Lakes A and B March 25 Nov 30 March 30 Nov 30 Watsadler A and B March 25 Nov 30 March 30 Nov 30

TP-T-01.1.1, Age:

This contract will require two (2) adults, both 21 years of age or older, to be available during their shift.

TP-T-01.1.2, Scope of Work:

Services to be accomplished under this contract shall be in accordance with the Scope of Work in this contract and in the Park Attendant Handbook, provided during orientation.

TP-T-01.1.3, Ability:

Both individuals must be able to fulfill the requirements of the contract.

TP-T-01.1.4, Supplies:

The Park Attendants will be required to furnish all labor, equipment, fuel, transportation, cleaning and office supplies (except as otherwise noted herein as Government furnished) necessary to provide the specified services for the duration of the contract.

TP-T-01.1.5, Contracting Officer:

The term “Contracting Officer” means the person having authority to enter into, administer, or terminate contract and make related determinations and findings. Contracting officers are responsible for ensuring performance of all necessary actions for effective contracting, ensuring compliance with the terms of the contract and safeguarding interests of the United States in its contractual relationships.

Note: None of the services required by this contract shall be subcontracted.

TP-T-01.1.6, Terms of Contract / Duty Hours:

The terms of the contract and duty hours are specified in TP-T-2.1: Scope of Work and TP-T- 2.3: Schedule of Operation.

TP-T-01.1.7, Past Performance:

All contracts shall be awarded to the lowest priced, responsible bidder, with a responsibility determination made in accordance with Federal Acquisition Regulations (FAR) 9.1, and specifically 9.104-3(b) satisfactory performance record.

Bidders shall submit with their bid, the following information to aid in the determination of responsibility:

(1) Location, Name, General Description (Scope of Work) of at least (2) to a maximum of five

(5) contracts for similar size; complete with monetary value, and completion date.

(2) If unable to comply with above, at least two (2) to a maximum of five (5) previous work related experience(s) within a similar industry (customer service, management, operations, etc).

(3) Point of contacts (names and telephone numbers) for all submitted references, so individuals may be contacted for verification.

(4) Any supporting documentation detailing past performance within a similar industry, specific to skills in areas of customer service, gatehouse operations, computer experience, NRRS software experience (Park Suite, Field Manager, ORMS, Active Works), cleaning ability/quality, management experience, financial experience, etc.

TP-T-1.2.0, PRE-WORK ORIENTATION / TRAINING

TP-T-1.2.1, Orientation / Training Schedule:

All attendants shall attend a required pre-work orientation and computer training session. The orientation / training will establish the line of authority and Government procedures for contractual, administrative, user fee collection, and other work related matters, including customer service and conflict management training. Orientation / training will begin at 9 a.m.

and conclude no later than 4:30 p.m., with a one-hour lunch break, as indicated in the tables below. Attendants will be paid for orientation and training based on your bid.

All attendants must bring the following items to pre-work orientation:

Bonds (see section TP-T-1.5.4 Bonds ) Proof of Insurance for motor vehicles Driver’s License Doctor’s clearance for work Signed Contract State criminal history background check (if not already submitted)

Scheduled Training Days

Must attend all orientation/training days

CAMPGROUND ORIENTATION

and TRAINING

Days

ORIENTATION

and TRAINING

Days

2014 2015 Twin Lakes, Springfield and Watsadler

25 – 28 MAR 4 30 - 31 Mar 2

Coneross, Oconee Point and Paynes Creek

24 – 25 APR

28 – 29 APR

4 28 - 29 Apr 2

TP-T-1.2.2 End of Season Campground Closure and Check-Out

Attendant check-outs will be scheduled at the end of the duty period of performance in accordance with TP-T-01.1.0, General Information (Park Attendant Duty Performance Periods) and based on attendant work schedules. Campgrounds are closed to the public at 2 p.m. on last day of the duty period of performance; however attendant on duty should expect to remain in campground for complete shift which ends the following morning at 7 a.m.

Check-out procedures are as follows: Gatehouses should be left clean and all personal items should be removed. Computer equipment should remain hooked up. All campers should be checked out of the system. Attendants should create final deposit and have last DSR envelope ready for pick-up. All equipment should be accounted for and the property release form should be signed. All keys should be returned. User Fee and Annual Pass books, log, and stickers should be returned.

TP-T-1.3.0, LIVING AREA and GATEHOUSE MAINTENANCE

TP-T-1.3.1, Authorized RV Unit:

The contractor shall furnish one factory-build, “self-contained,” recreational vehicle (RV) of the travel trailer or motor home type, to be in good working condition, to serve as temporary living quarters for the duration of the contract.

TP-T-1.3.2, Unauthorized RV Unit:

Pick-up shell-type campers, pop-up tent trailers, tents, mini-travel trailers, mobile homes, converted buses, or other RV’s that do not meet requirements will not be acceptable.

Note: The contractor team shall be sole occupants of their site. Family members and friends will not live with or reside with the contractor.

TP-T-1.3.3, RV Site:

The contractor shall maintain their RV site and gatehouse in a clean and sanitary condition at all times. Attendants shall leave the site in the same or better condition as when they arrived.

One (1) full hook-up RV site/pad will be provided for each contractor at their location of work.

For those campgrounds that have more than one contract, park attendants pads will be designated by the COR or Chief Ranger or other authorized representative, based on contract letter awarded.

If you have been awarded Contract “A”, you will reside on Pad “A”.

TP-T-1.3.4, Pets:

No livestock or gardens will be allowed on US Army Corps of Engineers property. Pets, as approved by the Government Representative, shall be on a leash no longer than six (6) feet in length or confined at all times. The keeping of pets inside or around the gatehouse is strictly prohibited.

TP-T-1.3.5, RV Personal Property:

No washers, dryers, deep freezers, or excessive personal items will be permitted around attendant’s site, in or around storage sheds, or inside the gatehouse.

TP-T-1.3.6, Government Property:

Gatehouses are Government property and must be treated as such. Items may not be placed on the walls, interior or exterior, unless approved by the Chief Ranger, Recreation Section, or his / her representative. All personal items (radios, televisions, coffee machines, etc) must be approved by the Chief Ranger or his / her representative. No cooking appliances of any kind will be placed in or around the gatehouse. Personal satellite dishes or antennas will not be installed on or around the gatehouse unless approved by the Chief Ranger, Recreation Section or his/her representative.

TP-T-1.3.7, Gatehouse:

The attendant will maintain the gatehouse building interior and exterior, including all computer equipment and cables, cleaning of floors, counters, light fixtures, interior walls, windows, eaves, restroom, exterior walls, walkways, sidewalks, etc. so as to maintain a clean and professional appearance for all customers. Attendants will police the immediate area of the gatehouse and entrance for litter.

TP-T-1.3.8, Supplies:

Attendants will furnish all cleaning and office supplies (pens, pencils, stapler, tape, post-it notes, etc). Attendants shall furnish a hose and will be required to water plants, shrubs, and flowers and also remove weeds in the median and entrance areas. The cleaning of the gatehouse and maintenance of above mentioned ground areas shall be completed on a weekly basis.

TP-T-1.3.9, Internet Service:

Because NRRS Field Manager software requires internet access, connection, e-mail accounts, and all other internet related activities by gatehouse attendants will be limited to work-related use only. This policy will be strictly enforced; policy and rules will be covered during pre-work orientation / training. All attendants will be required to sign acknowledgement that they have been advised and understand the internet policy. Contracts may be terminated for inappropriate and / or unlawful use of Government provided internet. Attendants are required to check Government supplied e-mail daily during scheduled work days.

TP-T-1.4.0, VISITORS

TP-T-1.4.1, Visitors:

All visitors that wish to stay as guests of the attendant will be required to lodge in the attendant’s RV (maximum of 14 days) or, if in their own campers, will be required to park at a campsite and pay the regular camping fee for that site.

TP-T-1.4.2, Hook-up:

No visitors shall be allowed to use the attendant hook-ups at any time.

TP-T-1.4.3, Reserving Sites:

Attendants will not save any sites for relatives, friends, acquaintances, or guests. The attendant must also ensure that none of his / her guests, visitors, relatives, etc. remain for any prolonged period of time (five (5) minutes or more) within the gatehouse or immediate premises.

TP-T-1.4.4, Minors:

Specifically included in this restriction are minor dependants. No baby-sitting is allowed in or at the gatehouse.

TP-T-1.5.0, USER FEES

TP-T-1.5.1, Handling of Fees:

All attendants will be required to handle user fees for reservations and point of sale items within the campground as directed by the Contracting Officer’s Representative (COR) or his / her designated representative. Attendants will be required to mail deposits of all user fees collected to the National Recreation Reservation Service (NRRS), including the purchase of money orders or cashier’s checks as needed on a weekly basis. Deposits will be created using the NRRS system and contractors will be expected to provide supporting documentation with deposits as required.

TP-T-1.5.2, Documentation:

Attendants will be required to prepare and submit all monies and appropriate documentation / paperwork to NRRS as well as a copy of all documentation, paperwork, and monies to approved locations. All attendants must retain a copy of all paperwork for their records for a minimum of 120 days after the completion of their contract. All attendants are responsible for the cost of envelopes, money orders/cashier’s checks, postage, copies, etc., to send monies, paperwork, documentation, etc. to NRRS.

TP-T-1.5.3, Copies:

Specific guidelines concerning the collection and transmittal of fees are covered in the attendant handbook and will be addressed during orientation / training. Designated representatives will pick-up copies of all financial paperwork while patrolling.

TP-T-1.5.4, Bonds:

Attendants must be fully bonded (Fidelity Bond) or insured to cover funds not received by the designated Government agency as provided for in the specifications. Attendant is required to furnish to the Government original proof of such bond. All contractors (person #1 and person #2) are required to be bonded for no less than $5,000.00 for contracts with option years. The attendant will not begin work until proof of such bond has been furnished. Proof of bond must be provided to the Government no later than the day of orientation. The attendant has the option, instead of furnishing a surety or sureties on the bond, of the following:

Depositing certain United States bonds or notes in an amount equal to their par value to the penal sum of the bond;

Furnishing a certified or cashier’s check, bank draft, post office money order, or currency, in an amount equal to the penal sum of the bond;

Furnishing an irrevocable, unconditional letter of credit.

These services are available through a local insurance company or bank. If unable to locate a source, please contact Campground Program Manager, Hartwell Lake, phone 1-888-893-0678, ext. 323 or Chief Ranger, Recreation at ext. 386.

TP-T-1.6.0, UNIFORM DRESS and PERSONAL APPEARANCE

TP-T-1.6.1, Uniform:

Attendants shall provide long pants, shorts, or skirts khaki in color with a white uniform-type (collar required) button down long or short sleeve shirt or blouse. White polo type shirts are also acceptable. No jeans will be allowed. Any headgear worn by the contractor while on duty must be a baseball type cap that is red in color. Shoes shall be worn at all times and not consist of sandals, flip-flops, or open-toed shoes.

TP-T-1.6.2, Patches:

The Government will provide identification patches, a maximum of 10 per contract. It shall be the attendant’s responsibility to sew/attach the patches to shirts, blouses, and hats.

TP-T-1.6.3, Nametag:

All attendants shall wear Government furnished nametags while on duty. The desired name for the nametag will be collected at the orientation. The nametags shall be worn above the left shirt or blouse pocket if pin type or around the neck on a plain lanyard if badge type.

TP-T-1.6.4, Appearance:

All clothing shall be neat and clean so as to present a good image to our customers. The uniform shall be worn at all times during gatehouse hours, while attendants are on duty.

TP-T-1.7.0, ALCOHOL, WEAPONS, SMOKING

TP-T-1.7.1, Alcohol:

At no time is the attendant to possess or consume beer, wine, or other alcoholic beverages in the park while on or off duty.

TP-T-1.7.2 Weapons:

The contractors will not carry or possess firearms in the park (exception to this will be storage in RV of firearms used for hunting in approved areas). Objects that would be considered weapons will not be displayed as such at any time during the term of this contract.

TP-T-1.7.3, Smoking:

WILL NOT BE PERMITTED within the gatehouse or 10 feet immediately surrounding the entire gatehouse. Attendants are to be discrete. Violations of these provisions may result in immediate termination of contract.

TP-T-1.8.0, GOVERNMENT PROVIDED PROPERTY, UTILITIES, AND SUPPLIES

TP-T-1.8.1, Attendant RV Site:

The Government will designate and provide for the attendants a camping site with electrical, sewer, local telephone service, and potable water hook-ups. Occupancy of the site is limited to the attendant’s recreational vehicle or camping unit, and personal vehicle(s) only. Attendant campsites will not be renovated or otherwise modified to accommodate a particular RV / camping unit. Existing sites are suitably sized to accommodate vehicles up to 35’ or 40’ in length.

TP-T-1.8.2, Telephone:

The Government shall provide one business line with telephone number. This line runs to both the gatehouse and attendant RV site(s). The Government is responsible for the monthly payments of the telephone bill. The Government shall provide a telephone in the gatehouse and a phone receptacle at the attendants RV site. The contractor shall provide a telephone for use in their RV.

The contractor shall NOT accept collect calls or make personal long distance phone calls, (unless billed to a personal phone or calling card). The contractor will maintain a log of all long distance calls made. The log shall be submitted to the lake office upon request. All calls, local or long distance, shall be limited in time.

TP-T-1.8.3, Computer Equipment:

The Government will provide a computer, printer, credit card equipment, other necessary hardware supplies, and a weather radio at each gatehouse. The attendants will be held liable for all equipment and supplies issued by the Government that is lost, damaged, and/or misplaced due to carelessness or negligence. All such equipment will be signed for by attendants on a hand receipt. If a Government answering machine is provided in gatehouse the attendant is responsible for checking and proper follow-up of all messages during their shift, as indicated on the work calendar handed out at orientation/training.

TP-T-1.9.0, PAYMENT

TP-T-1.9.1, Pay Request:

It is the responsibility of the contractor to ensure that the pay request for the month the work is performed is submitted to the Project Offices by the 15th of each month. USACE personnel may be authorized to pick-up the pay request invoice, upon approval of the Campground Program Manager or Chief Ranger, Recreation, for Hartwell Lake.

TP-T-1.9.2, Mailing Address:

The attendant shall furnish a mailing address to which proof of direct deposit payment remits and other necessary correspondence will be sent. It is the responsibility of the attendant to promptly notify the Chief Ranger or his/her authorized representative of any change in address. It is the responsibility of the park attendant to also update address or other changes in www.sam.gov or with the Savannah District Contracting Office if applicable. No personal mail shall be delivered to or accepted at the lake office.

TP-T-1.9.3, Payment:

Payment will be made only for actual number of days worked. Payment request may not exceed the daily-prorated amount of the contract (amount per day). For example, the amount of the request may not exceed the number of days worked during the month.

TP-T-1.9.4, Absences:

All absences must be approved in advance. The COR, Chief Ranger or his/her authorized representative, should be given as much advanced notice as possible about anticipated absences.

Contractors will not be paid for approved or unapproved absentee days. An absence by any one or both of the attendants, without prior approval, is grounds for termination of the contract.

TP-T-1.9.5, Final Payment:

Final Payment voucher will not be paid to the contractor until all funds are reconciled. Any shortage of funds may be deducted from the contractor’s final payment.

TP-T-1.10.0, TERMINATION OF CONTRACT

TP-T-1.10.1, Contractor Failure:

Failure of the contractor to provide the items and complete services listed in the Contract Specifications, Scope of Work, and the Attendant Handbook will be grounds for termination.

Actions unbecoming on the part of the contractor, in the opinion of the Government, will be grounds for immediate termination. These actions include, but are not limited to:

Consumption of alcoholic beverages or intoxication, while on duty

Use of illegal drugs or controlled substances

Use of inappropriate sexual language, conduct, jokes, mannerisms, expressions, cursing or harassment of visitors, customers, other contract personnel, and/or USACE personnel

Theft or misuse of supplies, permits, passes, etc; or misuse of the computer and software

Inappropriate or illegal use of Government provided internet services(s)

Unwarranted physical contact with visitors or USACE personnel

Recurring verbal and/or written complaints from visitors, other contract personnel, and/or

USACE personnel for excessive control, harassment, rudeness, lack of cooperation, etc.

Resistance to implementation of policies and programs, as directed by Operation Manager, or his/her authorized representative(s)

Unauthorized possession or discharge of a firearm/weapon, while on duty

Failure to abide by any provision in Title 36.327 Code of Federal Regulations

Theft or improper accounting/handling of user fees collected

Discrimination against customers, visitors, other contract personnel, USACE Personnel, on the basis of race, color, religion, sex, national origin, marital status, disabilities, etc.

Violations of public health and safety, including smoking in the gatehouse

Failure to maintain a neat, clean, well-groomed personal appearance

Inability to perform duties and job responsibilities in accordance with the Contract Specifications, Scope of Work, and Attendant Handbook

TP-T-1.10.2, Unforeseen Closure of Campground:

Contractors may be terminated if the Government determines campground attendant services are no longer needed due to unforeseen closures of campground or its major facilities (e.g.: beach, boat ramp, restroom, campground). Unforeseen closures may include, but are not limited to, closure resulting from budget constraints, management changes, natural disasters, floods, storm damage, infrastructure failure, and/or previously unknown safety hazards.

TP-T-1.10.3, Duty of Contractor to Finish Contract:

The contractor may not terminate this contract. Breach of contract and/or voluntary termination of contract without sufficient cause, or if the contractor fails to complete the contract through the specified term, the contractor is subject to re-procurement costs. The contractor’s failure to comply with the contract specifications may be grounds for suspension or disbarment for a period of time, not to exceed three years. Acceptance of the contract shall be evidence of such knowledge, approval, or acquiescence of all contract specifications.

TP-T-1.11.0, CAMPGROUND FACILITIES INVENTORY (See Appendix A)

TP-T-1.11.1, Renovations

Any renovations, upgrades, remodeling, additions to site/facilities, etc that may occur at any time during this contract, will be acknowledged, in writing, and signed by both the Government and the Contractor. The Government will not consider any renovation, upgrade, remodel, and/or addition to site/facility as a valid condition or term for negotiating an increase in contract price.

TP-T-2.0, SCOPE OF WORK: GATEHOUSE

TP-T-2.1.1, 4-Days-On / 4-Days Off:

Contractors at all Hartwell Lake Campgrounds will provide attendant services twenty-four hours a day, as directed on a rotating four-days-on / four-days-off schedule, which includes all weekends and Federal Holidays.

TP-T-2.1.2, 24-Hours:

The twenty-four hour shift begins at 7 a.m. each morning and ends at 7:00 a.m. the following morning. Please refer to TP-T-2.3 Schedule of Operations, for specific campground gatehouse hours. A work schedule defining days on/off for each campground will be provided to all attendants at the pre-work orientation / training.

TP-T-2.1.3, Contractor Duties and Communication:

All contractors are responsible for ensuring that their work performance, or lack of, does not interfere with another contractor and their ability to effectively and productively fulfill their contractor obligations (i.e.: lack of properly entering data into computer, not posting reserved signs, etc).

More specifically, all contractors at all Campgrounds at Hartwell are responsible for ensuring professional and effective communication with the other park attendant contractors working opposite shift at the same campground. This is to provide and ensure consistent operation of the gatehouse and campground. If a misunderstanding, disagreement, conflict, etc should arise, it is the responsibility of both contractors to effectively and professionally try to resolve the issue in a quick manner. If a reasonable resolution cannot be reached by both parties, the COR, Chief Ranger or his / her representative, should be notified as soon as possible. Failure to effectively communicate with the other campground contractor(s) may be grounds for termination of this contract.

TP-T-2.1.4 E-mail, Communications

E-mail accounts will be established for all campground gatehouses. E-mail accounts will be used to communicate between the gatehouse and the Project Office. Contractors will receive updates on work orders and maintenance schedules, public service announcements, tip sheets and other non-emergency communications. Contractors will notify the Project Office of zero dollar deposits. Contractors will be required to check their e-mail account once per shift.

TP-T-2.2, CAMPGROUND ENTRANCE GATE and LAW ENFORCEMENT

TP-T-2.2.1, Entrance Gates:

Attendants will unlock and open entrance gates every morning at 7 a.m. and close/lock the entrance gate at 10 p.m. Contractors will immediately open the park entrance gates to allow campers out of the area for emergencies and/or for those users who request to be let out of the campground. Contractor will also allow entry of emergency or law enforcement personnel at any time, including the hours the campground gate is closed and locked (10 p.m. – 7 a.m.).

Contractors will also exercise good judgment when dealing with campers and gate closure hours.

Campers are not to be told they cannot leave/enter because the gate is closed/closing.