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W912GB18R0031
AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT
Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.
15A. NAME AND TITLE OF SIGNER (Type or print)
30-105-04EXCEPTION TO SF 30
APPROVED BY OIRM 11-84
STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA
FAR (48 CFR) 53.243
Please see continuation page.
1. CONTRACT ID CODE PAGE OF PAGES
U 1 52
16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)
16C. DATE SIGNED
BY 29-Jun-2018
16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR
(Signature of Contracting Officer)(Signature of person authorized to sign)
8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X W912GB18R0031
X 9B. DATED (SEE ITEM 11)
13-Jun-2018
10B. DATED (SEE ITEM 13)
9A. AMENDMENT OF SOLICITATION NO.
11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.
Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:
(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;
or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN
REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.
12. ACCOUNTING AND APPROPRIATION DATA (If required)
13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.
IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.
A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE
CONTRACT ORDER NO. IN ITEM 10A.
B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).
C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:
D. OTHER (Specify type of modification and authority)
E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.
14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)
10A. MOD. OF CONTRACT/ORDER NO.
2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)
6. ISSUED BY
3. EFFECTIVE DATE
29-Jun-2018
CODE
CONTRACTING DIVISION
US ARMY CORPS OF ENGINEERS
KONRAD ADENAUER RING 39
D-65187 WIESBADEN GERMANY
WIESBADEN 65187
W912GB 7. ADMINISTERED BY (If other than item 6)
4. REQUISITION/PURCHASE REQ. NO.
CODE
See Item 6
FACILITY CODECODE
EMAIL:TEL:
SECTION SF 30 BLOCK 14 CONTINUATION PAGE
SUMMARY OF CHANGES
SECTION SF 30 - BLOCK 14 CONTINUATION PAGE
The following have been added by full text:
AMENDMENT 0001
The purpose of this amendment is to make the following revisions:
1. Removal of language specifying submission of hard copies of proposals.
2. Revised PWS language regarding re-baselining the equipment at the installations.
3. Addition of language to Section L Instructions to Offerors under Factor 2 that permits submission of relevant projects in excess of €2,500,000.
4. Removal of reference of Appendix B Template for Schedule of Items and Price. Offerors will only use
Appendix A Pricing Schedule.
5. Appendix A Pricing Schedule is revised to reflect all pricing in Euros.
6. DFARS Clause 252.204-7007 Alternate A, Annual Representations and Certifications has been added to the solicitation.
SECTION C - DESCRIPTIONS AND SPECIFICATIONS
The following have been modified:
PERFORMANCE WORK STATEMENT
Performance Work Statement (PWS) NAVSTA Rota and Moron Air Base RMMR
Rota and Moron, Spain 28 7 June 2018
Revision 1
PROJECT (P2) NUMBER: 471115
I. DESCRIPTION OF WORK
Under this Performance Work Statement (PWS), Contractor shall provide all labor, supervision, transportation, supplies, vehicles, tools, materials, equipment and incidental services required to execute and document Recurring Maintenance and Minor Repair Services for Defense Logistics Agency (DLA) capitalized facilities at Naval Station (NAVSTA) Rota and Air Base (AB) Moron, Spain. Contractor shall provide Recurring Maintenance and Minor Repair Services through implementation of a Preventive Maintenance Plan which defines, schedules, and executes periodic quarterly, semi-annual, and annual facility inspections. The preventative maintenance program shall also include Emergency Repair, Minor Repair, Emergency Environmental Support, and Records Management. The Contractor shall perform an annual assessment of facilities. The work will not be considered complete until a report in English or the language identified in the work request has been received, reviewed and approved by the USACE Contracting Officer’s Representative (COR). All required deliverables/documents will be reviewed by all project stakeholders.
II. DEFINITIONS
1.0 Scheduled Maintenance
Scheduled Maintenance consists of all scheduled, planned, and recurring maintenance of infrastructure and equipment with the goal of improving equipment life by preventing excess depreciation and impairment.
This maintenance includes, but is not limited to, adjustments, cleaning, lubrication, minor repairs, filter and belt replacements.
2.0 Unscheduled Maintenance
Unscheduled Maintenance consists of Service Orders (SO) that are issued to repair or replace non-functional elements of the system or to correct current deficiencies as related to DLA-E capitalized assets.
The Contractor shall identify, isolate, and rectify the deficiency or fault so that the failed equipment of system can be restored to an operational condition within the tolerances or limits established for in-service operations. Unscheduled maintenance may also be called corrective maintenance (CM).
Each Service Order proposal issued under the Unscheduled Maintenance Contract Line Item Number (CLIN) shall include all indirect labor, direct labor, material, and equipment costs associated with the preparation, assessment, troubleshooting, travel, and execution of repair.
III. CONTRACTOR PLANS
The following section discussion the development and implementation of contractor plans.
1.0 Work Plan (WP)
The Work Plan shall be prepared and implemented by the Contractor as part of their project work. The WP shall apply to all tasks/activities and products required by this contract. The WP shall be submitted in report format, and approved by the USACE Contracting Officer’s Representative (COR) before field activities can commence.
The Contractor shall provide a project specific WP including, at a minimum, the following:
a. Detailed Description of Project Activities
b. Detailed Project Schedule though entire period of performance that includes each task, milestone, and submittal under this PWS
c. Identification of Key Project Team Personnel with role and contact information
d. Plan to Obtain Installation Access
e. Permitting Plan (for all required permits to include, but not limited to, Hot-Work Permits, Dig Permits, Camera Passes/Permits, Confined Spaces Permit)
f. Checklist of DLA Capitalized Assets and quarterly, semi-annual, and annual maintenance requirements for each asset with reference to the inspection requirements of this PWS
g. Emergency Response Plan (to include, but not limited to, Emergency Contact Information and
Emergency Reporting Procedures)
The Contractor shall provide one electronic copy of the Draft Final Work Plan to the U.S. Army Corps of Engineers (USACE) COR in accordance with the delivery schedule. Comments to the Draft WP will be provided by the Naval Supply Systems Command (NAVSUP), Air Force, USACE, and Defense Logistics Agency (DLA) stakeholders, from which the Contractor will submit a Final WP for approval. Field work shall not commence prior to approval of the Final WP.
2.0 Contractor Quality Control Plan (QCP)
The Contractor shall be responsible for contract performance quality control. To facilitate this effort, the Contractor shall establish an inspection system acceptable to the Government. The Contractor shall provide a Quality Control Plan (QCP), which addresses methods for meeting the requirements of this PWS.
The complete QCP shall be submitted to the USACE COR in accordance with the delivery schedule. Field work shall not commence prior to approval of the Final QCP.
3.0 Health and Safety Plan (HASP)
The Contractor shall prepare and submit a project specific Health and Safety Plan (HASP). The HASP shall comply with OSHA, the Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1 current version), Host Nation and local regulatory requirements.
The HASP will address potential hazards that the investigation activities may present to the Contractor’s personnel as well as to the Navy and Air Force community. The HASP will clearly identify, at a minimum, the specific project Site Safety and Health Officer (SSHO), at least one other SSHO alternate, and a Competent Person (CP) meeting the requirements of EM 385-1-1 Section 1, current version. The plan will detail personnel training and responsibilities, project equipment, necessary personal protective equipment, decontamination, medical surveillance, and other applicable procedures and protocols for maintaining complete project safety. Any actions required protecting the surrounding environment, community and other third parties (e.g. visitors) will be discussed. The Contractor shall insure that his/her personnel are not only aware of, but also comply with the safety requirements. Adherence to the plan and protection of the environment is the responsibility of the Contractor.
The Contractor shall include a subsection titled “Activity Hazard Analysis Report” to address a project specific Activity Hazard Analysis (AHA) for expected tasks that fall under this contract. AHAs must be developed by the Prime Contractor, subcontractor, or supplier performing the work, and provided for Prime Contractor review and approval before submitting to the USACE COR. AHAs must be signed by the SSHO, Superintendent, QC Manager and the subcontractor Foreman performing the work. The AHA shall be formatted in accordance with EM 385-1-1, Section 1 or as directed by the Contracting Officer. AHAs must identify competent persons required for phases involving high risk activities, including confined space entry, crane and rigging, excavations, trenching, electrical work, fall protection, and scaffolding, etc.
The AHA format shall be in accordance with USACE EM 385-1-1, Section 01.A.14. Subsequent AHAs shall be formatted as amendments to the HASP. The analysis should be used during daily inspections to ensure the implementation and effectiveness of the activity's safety and health controls. Contractor shall submit the Draft HASP to the Contracting Officer (KO) or COR within 21 calendar days from contract award. Once reviewed and accepted by the KO or COR, the APP and attachments will be enforced as part of the contract. Disregarding the provisions of this contract or the accepted HASP is cause for stopping of work, at the discretion of the Contracting Officer, until the matter has been rectified.
The Contractor shall provide one electronic copy of the Draft Final HASP to the USACE COR in accordance with the delivery schedule. Comments to the Draft WP will be provided by Naval Supply Systems Command (NAVSUP), Air Force, USACE, and Defense Logistics Agency (DLA), from which the Contractor will submit a Final HASP for approval. Field work shall not commence prior to approval of the Final HASP.
4.0 Accident Prevention Plan
The contractor prepare and shall submit a project specific Accident Prevention Plan (APP). The Contractor shall use a qualified person to prepare the written contract APP in accordance with the format and requirements of USACE EM 385-1-1- and as supplemented herein. The Contractor shall cover all paragraph and subparagraph elements in USACE 385-1-1, “Minimum Basic Outline for Accident Prevention Plans”. The APP must be project specific and address any unusual or unique aspects of expected to be encountered under this contract.
The APP shall be continuously reviewed and amended, as necessary, throughout the life of the contract.
Unusual or high-hazard activities for regular scheduled maintenance activities not identified in the original APP shall be incorporated in the plan as they are discovered.
Changes to the accepted APP shall me made only with the written concurrence of the Contracting Officers, Project Superintendent, SSHO, and Quality Control Manager.
The Contractor shall provide one electronic copy of the Draft Final APP to the USACE COR in accordance with the delivery schedule. Comments to the Draft APP will be provided by Naval Supply Systems Command (NAVSUP), Air Force, USACE, and Defense Logistics Agency (DLA), from which the Contractor will submit a Final APP for approval. Field work shall not commence prior to approval of the Final APP.
5.0 Site Specific Equipment Inventory List
The Contractor shall prepare a site specific Equipment Inventory List (EIL) for all capitalized facilities, broken down by individual component (i.e. dispensers, tanks, meters, gauges, pumps, valves, etc.). The EIL shall be in a list format. The EIL shall, at a minimum, include the following information for each component:
a. Site Code
b. Installation
c. Facility Number
d. Location
e. Component Type
f. Description
g. Size
h. Identification Number
i. Manufacturer
j. Model/Part Number
k. Serial Number
l. Flow
m. Motor Ratio
n. Pressure Range
o. Test Tee
p. Operational? (Yes or No)
q. Date Installed
r. Condition or Replacement Date
The Contractor shall submit completed EIL for each installation within six (6) calendar months of the contract award and shall update the EIL annually for the life of the contact. The Contractor shall provide one electronic copy of the Draft Final EIL to the USACE COR in accordance with the delivery schedule.
Comments to the Draft ISP will be provided by Naval Supply Systems Command (NAVSUP), Air Force, USACE, and Defense Logistics Agency (DLA), from which the Contractor will submit a Final ISP for approval.
6.0 Installation Status Report
The Contractor shall coordinate with each Installation to determine if an Installation Status Report (ISR) has been completed within the last year that includes the Installation’s capitalized facilities. If an ISR exists, the contractor shall obtain a copy, verify its accuracy, and update the condition of capitalized facilities as appropriate. If an ISR does not exist, or the most recent version is more than one year old, the contractor shall prepare a site specific ISR for the capitalized facilities included in this contract. Completed ISRs shall be submitted to the USACE COR for verification of the accuracy and completeness. Upon sign-off from the COR, ISRs shall be submitted per the PWS Table of Submittals. The Contractor shall submit completed or updated ISRs for each Installation within one (1) year of contract award and shall update the ISR annually for the life of the contract.
Sample Army Installation Status Reports are provided for information only in Attachment A and Attachment B. Reports for Navy or Air Force Installation should be completed using any service specific report format if provided by the Installation. If a different service specific format is not provided, the report shall be completed using the Army ISR format.
The Contractor shall provide one electronic copy of the Draft Final ISR to the USACE COR in accordance with the delivery schedule. Comments to the Draft ISP will be provided by Naval Supply Systems Command (NAVSUP), Air Force, USACE, and Defense Logistics Agency (DLA), from which the Contractor will submit a Final ISP for approval.
7.0 Kick Off Meeting
The Contracting will schedule the kick-off meeting at the Contractor’s offices with subcontractors present within fifteen (15) working days of contract award. The Contractor will attend the project kick-off meeting with the USACE COR and pertinent team member. Final clarification, preparation, and coordination will be made during the kick-off meeting. Access and “Installation Passes” requirements will be reviewed. The Contractor shall provide a proposed activity schedule, explain the intended approach in executing the Contract, provide a list of personnel to be involved in the project work, and provide additional information helpful in initiating the effort. Project details and background information will also be identified.
The Contractor shall be responsible for recording minutes, and providing a sign-in sheet for attendees. The Contractor shall coordinate the agenda for the kick-off meeting with the USACE COR at least five (5) working days before the meeting is scheduled to take place. The meeting minutes shall be provided in English to the USACE COR within five (5) working days after the meeting, via email. Upon approval of the meeting minutes, the USACE COR will direct the Contractor to deliver the meeting minutes to other meeting attendees via email.
8.0 Site Specific Comprehensive Warranty Report
The Contractor shall maintain warranty repair for the prime and service Contractors with the Contracting Officer and the COR during one year warranty periods, periods of extended warranties and/or other specified warranty periods for both NAVSTA Rota and AB Moron. The Contractor shall coordinate and maintain a record of contact information and warranty repairs throughout the duration of the contract period in order to develop a Site Specific Comprehensive Warranty Report containing all equipment installed under this contract for both scheduled and unscheduled maintenance activities.
The warranty period begins on the date of Government acceptance and continues for one year or as otherwise specified in the PWS.
The information included within in the Site Specific Comprehensive Warranty Report shall include, at a minimum, the following:
a. Roles and responsibilities of all personnel associated with the warranty process, including points of contact and telephone numbers within the organization of the Contractors, subcontractors, manufacturers and suppliers involved.
b. A listing of Certificates of Warranty for extended warranty items, to include items such as pumps, motors, and any other commissioned systems such as lightening protection systems.
c. A list for each warranted equipment or item indicating:
i. Service Order Identifier (e.g. ROT-XXX or MOR-XXX)
ii. Description of work
iii. Name of Materials ( with Model and Serial Numbers)
iv. Facility Number and/or Location where installed
v. Starting Warranty Effective Date
vi. Duration of Warranty (include one (1) year overall warranty). Items with extended warranties must be indicated with separate warranty expiration dates.
The Contractor shall submit a Site Specific Comprehensive Warranty Report, one for NAVSTA Rota and another one for AB Moron, within ten (10) calendar days of the end of period of performance for review and acceptance by the Government.
IV. SPECIFIC REQUIREMENTS
The work will be accomplished through the performance of the tasks described below:
1.0 TASK 1 Scheduled Recurring Maintenance (NAVSTA Rota)
The Contractor shall implement scheduled recurring maintenance system maintenance to include inspections of all fuel receipt, storage, transfer, and distribution systems in accordance with systems maintenance (SM) tasks identified in UFC 3-460-03 dated 10 November 2017, other applicable US or Host Nation directives, manufacturer’s specifications, and best commercial practices. PWS Attachment C includes a list of NAVSTA Rota Capitalized Petroleum Facilities. The Contractor shall implement a systematic plan contributing to the uninterrupted functioning of the fuel facilities and provide copy of inspection reports to the COR and the fuel facility operator, to include a list of recommended actions. The Contractor shall perform quarterly maintenance tasks on four separate occasions, the semi-annual tasks on two separate occasions, and the annual tasks on one occasion, as documented in Contractor’s approved maintenance schedule. Scheduled recurring maintenance under this requirement is for NAVSTA Rota, their associated equipment, and system components. PWS Attachment D, Real Property Inventory, and Attachment E, EBS Navy List, includes real property and facility numbers. In the event that equipment is added/removed/changed while this contract is active, this contract shall be re-baselined for the new equipment list. Maintenance tasks may be re-baselined based on operator level tasks conducted under separate contract to ensure holistic support of facilities.
Contractor shall inspect, at a minimum, the containment systems, OWS systems, Marine Loading Arm systems, leak detection systems, corrosion protection, power generation systems (permanently installed (non-equipment) to include stand-alone fuel tanks), Automatic Tank Gauge systems, and other systems/components identified in UFC 3-460-03 as part of quarterly, semi-annual, and annual inspections.
Any deficiencies with these systems shall be reported to the USACE in the inspection reports.
The Contractor shall ensure that fuels systems shall ensure maintenance activities are scheduled to prevent or minimize impact to operations. The Contractor shall immediately notify the COR and the PM of any maintenance downtime that could affect operational use of the system and the estimated time that the system will be back in operation.
The contractor shall ensure that fuel systems shall be available to receive, store, distribute and dispense mission essential fuel requirements at all facilities, by which performance shall be measured under a quality assurance surveillance plan. The Contractor shall determine the average percentage of system availability to receive, store, distribute, and dispense fuel at each fuel facility listed on a monthly and annual basis, which shall be provided to the USACE COR as a monthly and comprehensive annual report. The Contractor shall maintain a minimum of 95% quarterly availability for all facilities listed to receive fuel.
This shall be calculated off the total availability for each facility. If DLA has approved for a specific fuel product to be removed or transferred to another location, the Contractor shall provide written documentation certifying volume of fuel product removed or transferred no later than 24 hours after the action.
1.1 Preventative Maintenance Frequencies
The Contractor shall provide scheduled maintenance services for DLA-E capitalized systems, equipment, and assets at NAVSTA Rota. Scheduled maintenance shall be conducted in accordance with the frequencies and procedures specified in applicable codes, specifications, and industry standards. Where there is disagreement between two standards, the most stringent standard shall prevail unless determined otherwise by the Government. Where there are no records indicating last scheduled maintenance service, the Contractor shall assume no maintenance services were performed, and scheduled accordingly.
1.2 API 510 Inspections
The Contractor shall perform API 510 Inspections on all capitalized pressure vessels, filter separators, and associated pressure relieving devices. Contractor shall coordinate with the USACE COR to schedule inspection activities. Inspections should be performed within six (6) months of contract award with all inspection completed within one (1) year of contract award. Inspections shall be completed in the base year and will not be repeated in the option periods. The proposed inspection schedule shall be submitted to the COR for review within ten (10) calendar days of the last Kick Off meeting.
1.2.1 Inspection Plan
Develop and submit an Inspection plan for each Installation in accordance with API 510 that identifies the inspection team and their qualifications, the inspection requirements and procedures for applicable capitalized equipment, and other plan requirements as listed in API
510. The Inspection Plan shall be submitted for each Installation within 30 calendar days of the Contract Award.
1.2.2 External Inspection
Perform External inspections for all applicable capitalized equipment in accordance with API
510. External Inspections shall be performed for all applicable equipment regardless of the date of the last external inspection in order to establish an inspection baseline for all capitalized equipment.
1.2.3 Internal Inspection
Perform internal inspections for all applicable capitalized equipment in accordance with API
510. Internal Inspections shall be performed for all applicable equipment regardless of the date of the last internal inspection in order to establish an inspection baseline for all capitalized equipment. Filters shall be replaced at the time of the internal inspection.
1.2.4 Inspection Report
Develop an inspection report for each Installation in accordance with the requirements of API
510. The report shall at a minimum contain the inspection plan, all relevant information for the inspected equipment, inspection results and recommendations, and inspection report requirements of API 510.
1.2.5 Inspection Interval
The Government intends to set an inspection interval of 5 years for external inspections and 10 years for interior inspections. If the baseline inspections required above indicate heavy corrosion, or other conditions that warrant a shorter inspection interval for a particular piece of equipment, this recommendation should be included in the inspection report. Inspections on shorter inspection intervals shall be completed by service order.
1.3 Maintenance Reports
The Maintenance Reports shall be completed every three (3) months or every quarter, for a total of four (4) Maintenance Reports per annual performance period. The Contractor shall prepare and submit a maintenance report describing the work performed since the previous work, work currently underway, work anticipated, and an updated project schedule showing each task, milestone event and submittal required by this PWS where applicable. Within each report, the Contractor shall specify, the semi-annual and annual requirements, in addition to the quarterly requirements that are conducted during the specific maintenance report. The report shall state whether current work is on schedule. If the work is not on schedule, the Contractor shall state what actions are anticipated in order to get back on schedule. In addition, the quarterly report shall include, safety issues identified since the previous report, any customer comments and ratings, data analysis (e.g. scheduled maintenance funds spent, and top 10 recurring maintenance with frequency of maintenance included) and backup data as required.
The Contractor shall also denote the frequency of the scheduled maintenance (e.g. quarterly, semi-annual, annual). The report shall reference the applicable UFC or host nation requirement to ensure that all requirement scheduled maintenance was completed.
The report shall be submitted no later than the fourteen (14) calendar days after the end of each active quarter and shall discuss the previous month’s activities. (e.g. If Quarter 1 runs from 1 January through 31 March, the Quarter1 Maintenance report shall be submitted no later than 14 of April 2018). Quarter 4 Report shall be submitted prior to the submission of final progress payment invoice
2.0 TASK 2 Unscheduled Minor Repair Service Orders (NAVSTA Rota) The Contractor shall provide all personnel, vehicles, equipment, tools, materials, supervision, and all other services necessary to provide corrective maintenance for the repair or replacement of non-functional elements supporting POL distribution points and DLA-E capitalized assets throughout period of performance at NAVSTA Rota. Contractor shall conduct unscheduled repairs per approved Service Orders (SO). Individual SO proposal estimates submitted under the Cost Plus Fixed Fee Unscheduled Repair Contract Line Item Numbers (CLINs) shall include all indirect labor, direct labor (based on contractor’s cost experience in performing the task), material, and equipment costs associated with the preparation, assessment, troubleshooting, and execution of the repair. Fee is not authorized at the service order level.
Once given a notice to proceed by the KO or COR to execute the service order repair, the contractor shall not exceed the costs proposed without first obtaining approval from the KO or COR. Performance metrics used by the Government to promote realism and accuracy of Contractor SO price estimates will measure the variance of the initial service order estimate compared to the invoiced amount. The Contractor shall not execute SOs in excess of total amount obligated against the unscheduled maintenance CLIN.
The Contractor shall honor a one (1) year warranty period on all repair work to include materials and workmanship.
2.1 Service Order Process
A Service Order (SO) is a corrective maintenance request which identifies a deficiency, the status of deficiency (Routine or Emergency), and provides a recommended solution. The technical scope and price proposal shall be submitted to the Government with sufficient detail and supporting documentation per contract requirements (See Sample Service Order Form, Attachment G). The Government will validate requirement, determine priority, and attain approval. The SO shall be submitted as a single contiguous Adobe PDF formatted file (not portfolio), including all attachments.
At the Governments discretion, service orders may be submitted via email or through a Service Order Module/Website.
The Contractor shall complete all the required information on the service order form accurately and completely and submit a firm fixed price proposal estimate to the USACE PM (See Attachment J, Sample Service Order Submission Form). Additional sheets may be used for listing materials and safety related documents if there is insufficient room on the SO form. Supporting documentation required to be submitted with the SO proposal estimates include, but is not limited to, labor, bill of materials, cost of equipment etc. Multiple quotes for material or services in excess of the $5,000.00 micro-purchase threshold are required and must be retained by Contractor. When multiple quotes are required but are not able to be obtained, the Contractor shall complete the Sole Source Justification Form (See Attachment H) and also retained by the Contractor. The multiple quotes and Sole Source
Justification is not required to be submitted with each service order proposal estimate; however, the documentation shall be provided at the request of the KO or COR. The Contractor shall also submit a service order balance sheet along with each service order proposal estimate. The balance sheet shall include, at a minimum, the total EURO awarded capacity for unscheduled maintenance, the total EURO amount of all previously approved (to include completed) SOs, and the effect the subject SO proposal estimate will have on the remaining capacity.
Contractor shall submit electronic copy of the SO to the Government for review and approval. The Government will review the proposal and upon approval will generate a Notice-to-Proceed (NTP) for the specific task. Once given a notice to proceed by the KO or COR to execute the service order repair, the contractor shall not exceed the costs proposed without first obtaining approval from the KO or COR. The Contractor shall not proceed with any repairs prior to written notification from the COR, and the Contractor shall not execute SOs in excess of the total amount obligated against the unscheduled maintenance CLIN.
All Service Orders must be approved by the Contracting Officer or the COR before work commences.
2.2 Emergency Service Orders
Emergency service order is defined as the restoration of a piece of equipment, a system, or a facility where there is threat to life safety, significant damage to Government property or potential loss of a base’s mission or national security.
When notified by the COR, the Contractor shall respond onsite for repairs within twelve (12) hours of notification. The Contractor shall complete repairs within seventy-two (72) hours after NTP, 24 hours a day, 7 days a week.
If the Emergency service order system deficiency cannot be repaired within the requisite timeframe, the Contractor shall provide written notification to USACE COR and the KO via e-mail. The COR and KO notification shall include specific repair details of reason why the system deficiency cannot be mitigated or corrected, a description and model number of the long lead part(s), the date the part was ordered, the date the part is expected to arrive and the expected completion dates/times. In a few cases, the parts required for repair may be long lead items, and in this case, the Contractor shall make a good faith effort to complete the equipment repair within the seventy-two (72) hour period.
The Contractor shall contact the USACE COR on all Emergency Service orders when they are completed and submit all documentation the following business day.
2.3 Routine Service Orders
Routine service order is defined as any general repair not assigned a higher priority.
When notified by the COR, the Contractor shall respond onsite for repairs within eighteen (18) calendar days after notification. The Contractor shall complete repairs within thirty (30) calendar days after NTP. Routine service orders should be accomplished by the most economical and efficient manner, on a “first come, first serve” basis. Personnel shall not be diverted from Emergency service orders.
If the Contractor cannot meet the requisite timeframe to respond to and repair Routine service orders, the Contractor shall provide written notification to the COR via e-mail. The COR notification shall include specific repair details of reason why the system deficiency cannot be corrected, a description and model number of the long lead part(s), the date the part was ordered, the date the part is expected to arrive and the expected completion dates/times. In a few cases, the parts required for repair may be long lead items, and in this case, the Contractor shall make a good faith effort to complete the equipment repair within the routine service repair requirement listed above within this section.
2.4 Approval Authority
All Service Orders must be approved by the Contracting Officer, the COR, or the designated authority before work commences. The Contracting Officer may assign a Contracting Officer’s Representative (COR) to determine priority level and validate requirements as identified in their appointment letter.
The COR may approve routine and emergency service orders equal to or less than $10,000.00 or as authorized by the KO.
If during the execution of Emergency Service Order authorized by the KO, the Contractor feels that the completions of the SO work will exceed the $10,000.00 limit (or as authorized by the KO), the Contractor shall cease work, and notify (verbal or written) the KO. If verbal notification, it shall be followed up by written notification to the KO within one (1) working day. Contractor shall await further instructions from the KO.
Service Order support identified under this task may be utilized at other locations identified in this PWS per the approval of the KO or COR.
2.5 Monthly Progress Status Report
The Contractor shall track all costs and provide for all facilities within the Monthly Progress Status Report. The Contractor shall prepare and submit a monthly progress report describing the work performed since the previous report, work currently underway and work anticipated. The report shall state whether current work is on schedule. If the work is not on schedule, the Contractor shall state what actions are anticipated on order to get back on schedule.
In addition, the monthly report shall, at a minimum, include the following:
a. A Balance Sheet showing current available balance of funds for Service Orders tracked against the
Unscheduled Minor Repair Service Order Capacity
b. Safety issues identified since the previous report
c. Any customer comments and ratings
d. Data Analysis (e.g. Service Orders approved/completed per month, scheduled maintenance funds spend per month, number of backlog Service Orders, average cost of Emergency SO’s and Routine SO’s, average time from identification to repair for minor and emergency SO’s, and top 10 recurring maintenance or repairs with frequency of maintenance/repair included)
e. Supporting Documentation
The report shall be submitted no later than the last Friday of each calendar month or other similar frequency approved by the COR, and shall discuss the current month’s activities.
2.6 Service Order Completion Report
The Contractor shall submit a service order completion report (SOCR) following the successfully completion of any service order.
The SOCR shall, at a minimum, include the following:
a. Narrative of Service Order Request
b. Narrative of Corrective Actions
c. Photo log
d. Estimated cost to completed
e. Final Costs
The report shall be submitted no later than ten (10) calendar days following the completion of field work. Following acceptance of the SOCR, the invoice for completion of the service order may be submitted for payment with all the necessary paper work for documentation of billing.
2.7 Site Specific Final Summary Report
The Contractor shall summarize and compile all monthly Progress/Status Reports into one comprehensive Annual Summary Report to be provided to the USACE COR prior to the end of the period of performance and prior to the submission of final progress payment invoice. The report shall discuss any observed trends or issues with maintenance and repair activities. The report shall contain a description, resolution, and cost of each service performed.
3.0 TASK 3 Unscheduled Minor Repair Service Orders (AB Moron) The Contractor shall provide all personnel, vehicles, equipment, tools, materials, supervision, and all other services necessary to provide corrective maintenance for the repair or replacement of non-functional elements supporting POL distribution points and other DLA-E capitalized assets throughout period of performance at AB Moron. Contractor shall conduct unscheduled repairs per approved Service Orders (SO). Individual SO proposal estimates submitted under the Cost Plus Fixed Fee Unscheduled Repair Contract Line Item Numbers (CLINs) shall include all indirect labor, direct labor (based on contractor’s cost experience in performing the task), material, and equipment costs associated with the preparation, assessment, troubleshooting, and execution of the repair. Fee is not authorized at the service order level.
Once given a notice to proceed by the KO or COR to execute the service order repair, the contractor shall not exceed the costs proposed without first obtaining approval from the KO or COR. Performance metrics used by the Government to promote realism and accuracy of Contractor SO price estimates will measure the variance of the initial service order estimate compared to the invoiced amount. The Contractor shall not execute SOs in excess of total amount obligated against the unscheduled maintenance CLIN.
The Contractor shall honor a one (1) year warranty period on all repair work to include materials and workmanship.
3.1 Service Order Process
A Service Order (SO) is a corrective maintenance request which identifies a deficiency, the status of deficiency (Routine or Emergency), and provides a recommended solution. The technical scope and price proposal shall be submitted to the Government with sufficient detail and supporting documentation per contract requirements (See Sample Service Order Form, Attachment G). The Government will validate requirement, determine priority, and attain approval. The SO shall be submitted as a single contiguous Adobe PDF formatted file (not portfolio), including all attachments.
At the Governments discretion, service orders may be submitted via email or through a Service Order Module/Website.
The Contractor shall complete all the required information on the service order form accurately and completely and submit a firm fixed price proposal estimate to the USACE PM (See Attachment J, Sample Service Order Submission Form). Additional sheets may be used for listing materials and safety related documents if there is insufficient room on the SO form. Supporting documentation required to be submitted with the SO proposal estimates include, but is not limited to, labor, bill of materials, cost of equipment etc. Multiple quotes for material or services in excess of the $5,000.00 micro-purchase threshold are required and must be retained by Contractor. When multiple quotes are required but are not able to be obtained, the Contractor shall complete the Sole Source Justification Form (See Attachment H) and also retained by the Contractor. The multiple quotes and Sole Source Justification is not required to be submitted with each service order proposal estimate; however, the documentation shall be provided at the request of the KO or COR. The Contractor shall also submit a service order balance sheet along with each service order proposal estimate. The balance sheet shall include, at a minimum, the total EURO awarded capacity for unscheduled maintenance, the total EURO amount of all previously approved (to include completed) SOs, and the effect the subject SO proposal estimate will have on the remaining capacity.
Contractor shall submit electronic copy of the SO to the Government for review and approval. The Government will review the proposal and upon approval will generate a Notice-to-Proceed (NTP) for the specific task. Once given a notice to proceed by the KO or COR to execute the service order repair, the contractor shall not exceed the costs proposed without first obtaining approval from the KO or COR. The Contractor shall not proceed with any repairs prior to written notification from the COR, and the Contractor shall not execute SOs in excess of the total amount obligated against the unscheduled maintenance CLIN.
All Service Orders must be approved by the Contracting Officer or the COR before work commences.
3.2 Emergency Service Orders
Emergency service order is defined as the restoration of a piece of equipment, a system, or a facility where there is threat to life safety, significant damage to Government property or potential loss of a base’s mission or national security.
When notified by the COR, the Contractor shall respond onsite for repairs within twelve (12) hours of notification. The Contractor shall complete repairs within seventy-two (72) hours after NTP, 24 hours a day, 7 days a week.
If the Emergency service order system deficiency cannot repaired within the requisite timeframe, the Contractor shall provide written notification to USACE COR and the KO via e-mail. The COR and KO notification shall include specific repair details of reason why the system deficiency cannot be mitigated or corrected, a description and model number of the long lead part(s), the date the part was ordered, the date the part is expected to arrive and the expected completion dates/times. In a few cases, the parts required for repair may be long lead items, and in this case, the Contractor shall make a good faith effort to complete the equipment repair within the seventy-two (72) hour period.
The Contractor shall contact the USACE COR on all Emergency Service orders when they are completed and submit all documentation the following business day.
3.3 Routine Service Order
Routine service order is defined as any general repair not assigned a higher priority.
When notified by the COR, the Contractor shall respond onsite for repairs within eighteen (18) calendar days after notification. The Contractor shall complete repairs within thirty (30) calendar days after NTP. Routine service orders should be accomplished by the most economical and efficient manner, on a “first come, first serve” basis. Personnel shall not be diverted from Emergency service orders.
If the Contractor cannot meet the requisite timeframe to respond and repair Routine service orders, the Contractor shall provide written notification to the COR via e-mail. The COR notification shall include specific repair details of reason why the system deficiency cannot be corrected, a description and model number of the long lead part(s), the date the part was ordered, the date the part is expected to arrive and the expected completion dates/times. In a few cases, the parts required for repair may be long lead items, and in this case, the Contractor shall make a good faith effort to complete the equipment repair within the routine service repair requirement listed above within this section.
3.4 Approval Authority
All Service Orders must be approved by the Contracting Officer, the COR, or the designated authority before work commences. The Contracting Officer may assign a Contracting Officer’s Representative (COR) to determine priority level and validate requirements as identified in their appointment letter.
The COR may approve routine and emergency service orders equal to or less than $10,000.00 or as authorized by the KO.
If during the execution of Emergency Service Order authorized by the KO, the Contractor feels that the completions of the SO work will exceed the $10,000.00 limit (or as authorized by the KO), the Contractor shall cease work, and notify (verbal or written) the KO. If verbal notification, it shall be followed up by written notification to the KO within one (1) working day. Contractor shall await further instructions from the KO.
Service Order support identified under this task may be utilized at other locations identified in this PWS per the approval of the KO or COR.
3.5 Monthly Progress Status Report
The Contractor shall track all costs and provide for all facilities within the Monthly Progress Status Report. The Contractor shall prepare and submit a monthly progress report describing the work performed since the previous report, work currently underway and work anticipated. The report shall state whether current work is on schedule. If the work is not on schedule, the Contractor shall state what actions are anticipated on order to get back on schedule.
In addition, the monthly report shall, at a minimum, include the following:
a. A Balance Sheet showing current available balance of funds for Service Orders tracked against the
Unscheduled Minor Repair Service Order Capacity
b. Safety issues identified since the previous report
c. Any customer comments and ratings
d. Data Analysis (e.g. Service Orders approved/completed per month, scheduled maintenance funds spend per month, number of backlog Service Orders, average cost of Emergency SO’s and Routine SO’s, average time from identification to repair for minor and emergency SO’s, and top 10 recurring maintenance or repairs with frequency of maintenance/repair included)
e. Supporting Documentation
The report shall be submitted no later than the last Friday of each calendar month or other similar frequency approved by the COR, and shall discuss the current month’s activities.
3.6 Service Order Completion Report
The Contractor shall submit a service order completion report (SOCR) following the successfully completion of any service order.
The SOCR shall, at a minimum, include the following:
a. Narrative of Service Order Request
b. Narrative of Corrective Actions
c. Photo log
d. Estimated cost to completed
e. Final Costs
The report shall be submitted no later than ten (10) calendar days following the completion of field work. Following acceptance of the SOCR, the invoice for completion of the service order may be submitted for payment with all the necessary paper work for documentation of billing.
3.7 Site Specific Final Report
The Contractor shall summarize and compile all monthly Progress/Status Reports into one comprehensive Annual Summary Report to be provided to the USACE COR prior to the end of the period of performance and prior to the submission of final progress payment invoice. The report shall discuss any observed trends or issues with maintenance and repair activities. The report shall contain a description, resolution, and cost of each service performed.
4.0 TASK 4 – Annual Fuel Site Assessment (NAVSTA Rota)
The Contractor shall initiate a full site assessment of the fuel facilities at NAVSTA Rota within 30 days after award. This site assessment shall be coordinated with the USACE COR and the NAVSTA Rota site fuels officers and conducted with USACE, NAVY, NAVSUP, or other Government Representative as witness. The Contractor shall provide an assessment report with recommended repairs to DLA Capitalized Assets no later than 30 calendar days after completion of the site assessments. This report will be evaluated by the Government, and follow on work may be requested, and if approved, executed as a Minor Repair Service Order.
The information included within in the Annual Fuel Site Assessment Report shall include, at a minimum, the following:
a. Contractor Personnel conducting the Assessment
b. A list of each assessed equipment of item indication the following:
i. Assessed Item/System Name
ii. Facility number and/or Location
iii. Type of Assessment Conducted (Visual, System Test, e.g.)
iv. Deficiencies Present/Issued Observed (Identify and reference)
v. Recommendation for repairs of present deficiencies and cost to perform the work (Rough Order of Magnitude)
The Contractor shall identify…
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