W912ER21R0009.pdf

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W912ER21R0009 21-Oct-2020

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W912ER9. ISSUED BY

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a. NAME

CRAIG L CARROLL

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% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

W912ER DISTRICT (TAM), USACE

MIDDLE EAST DISTRICT (CETAM-CT)

201 PRINCE FREDERICK DRIVE

WINCHESTER VA 22602

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12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

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14. METHOD OF SOLICITATION

RFQ IFB RFPX

US ARMY CORPS OF ENGINEERS-CETAM-CT

CRAIG L CARROLL

MIDDLE EAST DISTRICT

P.O. BOX 2250

WINCHESTER VA 22604-1450

TEL: FAX:

FAX:

TEL: XXX-XXX-XXXX SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

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BUSINESS

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NAICS:

334290

X

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SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

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ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

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PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W912ER21R0009

Section SF 1449 - CONTINUATION SHEET

SCOPE OF WORK

PERFORMANCE WORK STATEMENT

06 OCTOBER 2020

Maintenance, Service & Continuous Monitoring of the Electronic Security Systems (ESS) at Transatlantic Division (TAD) Sensitive Compartmented Information Facility (SCIF)

U.S. Army Corps of Engineers, Winchester, VA

1.0 SYNOPSIS. The objective of this Performance Work Statement (PWS) is to install a badge access system and provide maintenance and service of the Electronic Security Systems (ESS), and the supporting equipment within the Transatlantic Division Sensitive Compartmented Information Facility (SCIF) in Winchester, VA.

1.1 Existing Conditions. The existing IDS (Reference Attachment 1) includes a UL certified system with door contacts, key panels, motion sensors, current and software, and 24/7 connectivity with the Philadelphia Megacenter.

2.0 SCOPE.

2.1 The Contractor shall maintain and service the current IDS and install a dual access authentication control system (ACS) with card reader with complete workstation as described in this PWS and in accordance with the applicable documents and any facility requirements. The Contractor shall provide the requirements described in this PWS and in accordance with the applicable documents and any installation requirements. Maintenance and Service (M&S) requirements are for a one-year base period with four (4) one-year option periods. The Government may elect to exercise one or more option periods and there is no guarantee that option periods will be exercised.

2.2 Fluctuations in the quantity of the equipment to be serviced throughout each of the option years could result from a reduction through attrition or gain because of added coverage. The Contractor shall also be responsible for corrective maintenance, service and the preventive maintenance for increases in equipment quantities during the current, awarded maintenance period. Two (2) months prior to the expiration of the current awarded period of performance, the Contractor shall provide the Government a consolidated list, listing all increases and decreases of equipment within. The Government may use this list to modify the preventive maintenance requirements for the next option year.

2.3 For any failure of equipment currently under warranty, the Contractor shall determine whether the fault is due to the warranted issues or other causes. If it is determined that the fault is due to other causes, then the Contractor shall repair the fault. If it is determined that the fault is due to the warranted equipment then the following steps are required to be performed.

2.3.1 Contractor is to provide suspected faulty equipment information to the Contract Officer Representative (COR).

The information shall include, as minimum, the location, model & serial number of part, and troubleshooting tests that have been performed.

2.3.2 Contractor shall receive permission from the COR to repair non-warrantied and warranty work.

2.3.3 If permission to repair is provided, then the Contractor shall remove the warranted equipment and turn over to the COR for shipment of equipment for repair. Upon return of equipment the Contractor shall re-install it. If the equipment has already been replaced with a spare, then the repaired equipment can be placed in the spare inventory.

2.4 Contractor shall maintain worksite in a reasonably neat appearance. This shall be done by daily cleanups of the worksite. Contractor is responsible to secure all tools and materials at the close of business. The Contractor shall protect all materials from exposure to the elements. This requirement applies to all job areas.

2.5 Contractor shall supply all equipment, materials, documentation and labor required to implement this ESS Contract. All supplied equipment and materials shall be consistent with existing equipment and manufacturers. All work is to be done in accordance with (IAW) industry standards, ESS Guide Specifications, manufacturers’ recommendations, and all applicable U.S. regulations and codes.

2.6 Contractor shall comply with all requirements of the Army Corps of Engineers Information Technology (ACEIT), or its equivalent authority, related to repair or installation of transmission equipment, systems, and software.

2.7 Contractor shall make no public disclosures of work being performed under this contract.

2.8 If video, still photos, or digital photos must be taken during the execution of a task under this service contract, the contractor must provide a written request to the COR. If the request is granted, the COR will leverage internal resources to provide the contractor with the needed documentation. Video, still photos, and digital photos taken during the execution of this contract will be turned over to the Government with their associated negatives and files at the completion of task/work effort. Digital photographs shall be submitted to the Government on compact discs in Joint Photographic Experts Groups (JPEG) format, and the contractor shall destroy all associated files from its records.

2.9 Resources.

2.9.1 Contractor shall provide the management staff, material and financial resources, documentation, and technical expertise to perform all the tasks included in this contract. Contractor shall manage the total work effort associated with all services required herein to assure full and timely completion of these services. Included in this function are a full range of duties including, but not limited to, planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality control.

2.9.2 Contractor shall provide qualified specialist technicians to perform maintenance, service, adjustment, and repair of IDS, CCTV, ACS and other ancillary equipment supporting ESS equipment at the location listed above.

2.9.3 It is the Contractor’s responsibility to provide sufficient manpower to support all corrective maintenance service orders and preventative maintenance activities.

2.9.4 It shall be the Contractor’s responsibility to monitor the maintenance and repair type work for efficiency, such as not allowing two people to work on the same job unless job circumstances would need more than one technician on site.

2.10 Technician Requirements. Contractor must be UL certified. The IDS is BOSCH D9412GV2 Control Panels.

Any individual performing technician services shall have certifications and/or training in good standing with the vendor on the systems being serviced. Technician must be certified to work on all ESS systems, the communication components.

2.10.1 Technicians must be able to configure, troubleshoot and repair communication equipment within the ESS network infrastructure. Primary first responder maintenance technicians must have at least five years of experience servicing ESS and communication equipment. Primary technicians shall have a certification in IDS, ACS and CCTV systems for UL. Contractor shall submit technician training, experience, and certifications prior to performing on-site maintenance. Contractor shall have a qualified technician at the start of the maintenance period and any time the primary technician/s is/are not available. All individuals shall be U.S. citizens.

2.10.2 During the execution of this contract, if there is a change in personnel from those designated in the Contractor’s proposal, Contractor shall notify the COR. Contractor shall provide documentation to show that the new personnel have the training and certifications required by this PWS. Notifying the COR and providing documentation shall be done within ten days of the change in personnel. The Contractor shall meet requirements to access the installation covered under this contract.

2.11 Key Control: The Contractor shall establish and implement methods of making sure all keys (including key cards) issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the COR. In the event keys are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons.

3.0 APPLICABLE DOCUMENTS. Technical criteria for the work described herein as defined/governed by the most current version of the following criteria shall be applied during the execution of all work performed:

a. UFGS 28 10 05 Electronic Security Systems (ESS)

b. UFGS 28 08 10 Electronic Security System Acceptance Testing

c. UFGS 27 10 00 Building Telecommunications Cabling System

d. f. UFC 4-021-02 Electronic Security Systems, with Change 1

e. g. UFC 4-022-01 Security Engineering: Entry Control Facilities / Access Control Points

f. AR 190-13, The Army Physical Security Program, latest edition

g. AR 190-51 Security of UNCLASSIFIED Army Property (SENSITIVE and NONSENSITIVE)

h. AR 380-67 Personnel Security Program

i. AR 25-1, Army Information Technology

j. AR 25-2, Information Assurance

k. AR 530-1, Operations Security, latest edition

l. AR 380-5 Department of the Army Information Security Program

m. NFPA 70, National Electrical Code, 2011 Edition

n. NFPA 101, Life Safety Code

o. ICD/ICS 705 Version 1.1, Intelligence Community Directive/Standard

p. IC Tech Spec – for ICD/ICS 705 Version 1.4, Technical Specifications for Construction and Management of Sensitive Compartmented Information Facilities

q. The Federal Information Security Management Act (FISMA)

r. Committee National Security Systems, Policy No. 11

s. Defense Information Systems Agency (DISA) Secure Technical Implementation Guides (STIGs)

t. DoD Instruction 8510.01 Risk Management Framework (RMF) for DoD Information Technology (IT)

u. DoD Instruction 8570.01 Information Assurance (IA) Training, Certification, and Workforce Management

v. DOD 8570.01-M Information Assurance Workforce Improvement Program

w. DoD Directive 8140.01, Cyberspace Workforce Management

3.1 All deliverables shall be marked as FOUO (For Official Use Only). SCIFs are not to be labeled as a SCIF in the deliverables.

4.0 SUMMARY OF REQUIREMENTS

4.1 Maintenance and Service. Contractor shall perform maintenance and service for the existing ESS and any new ESS equipment installed during the period of performance as described in this PWS.

4.1.1 Maintenance Plan. Contractor shall develop a Maintenance Plan for this contract. The Maintenance Plan shall include, as a minimum, the following:

Preventative and corrective maintenance efforts, including:

- Narrative describing the work to be performed.

- Tasks, frequency and staffing for preventative maintenance based on manufacturers’ data and system security standards

- Procedures for responding to preventative and corrective maintenance service requests

- Procedures for testing of systems after repairs are performed

- Applicable codes, standards and regulations

- Reports to be prepared and submitted, and records to be maintained

- Standard test procedures to be performed for corrective and preventative maintenance

- Contractor shall submit a detailed schedule for the duration of the period of performance to the

Government, detailing scheduled preventive maintenance. The schedule shall provide dates, location of equipment, and equipment type and model number. No changes to the schedule shall be made without prior approval from the COR.

- Check off sheets indicating tasks and tests conducted during Preventive Maintenance (PM) for alarm zones equipment. Sheets shall list the site, building number, equipment quantity, equipment model, and serial numbers.

- Spare parts recommendation.

- Customer Support Center (CSC) plans and procedures.

4.1.2 Semiannually Status Report. Contractor shall submit the semiannual report to the COR ten days prior to the scheduled maintenance, which shall include complete summary reports of all maintenance and service activities, to include the following:

- Approved Service Orders (SOs) that have been concluded and signed by the COR as being completed.

- All service tickets with all data type written (not handwritten) and Government printed name and signature.

- All PMs conducted with check off sheets.

- All Corrective maintenance service request information shall be input into the form as shown in Attachment

2. The form shall be provided in a digital Excel application in a cumulative format for the entire year.

(Contractor shall use a Government provided electronic copy)

- A short narrative that describes work that has been done, reports of any problems or outstanding issues, schedule of any ongoing or outstanding SOs, and provides any other information relevant to the project.

- List all software agreements (SA), list all current versions of software for all components of IDS and badge access system under the SA.

- Provide schedule to update software listed under the SA.

- Spare parts disposition.

- Lists of equipment showing location, model number, serial number (if applicable), and Expiration Date of

Warranty (if applicable). Changes in the list in the course of the month shall be highlighted in the list.

The status report should be delivered prior to, and coincide with, the dates reflected in the monthly invoicing period of performance.

4.1.3 Preventative Maintenance (PM). Contractor shall perform all PM activities consistent with the operational requirements to ensure continuous operation and reliability of the systems. All equipment is to be maintained per the manufacturer’s recommendations. At a minimum all possible alarms and entry control shall be exercised to confirm operability to include intrusion, tamper, loss of power or communication, proper annunciation, graphics call-up (when applicable). It shall also include proper voltage readings for equipment. The PM is to be conducted on all equipment per the approved Maintenance Plan. The Contractor is to ensure that the ESS Service Agreements and software licenses are up-to-date and current. Additionally, the Contractor is to ensure that the UL requirements are up-to-date and current, to include testing and recertification every six (6) months from the original certification date of the current UL certificate. The recertification process shall be completed prior to the expiration of the current certification. Corrections that can be accomplished without additional parts (except minor screws or wire) such as loss or broken wires, misalignments, cleaning, tightening, and adjustments shall be provided under the PM and no SO shall be required.

4.1.3.1 Inspection & Testing Frequencies: Testing and documentation methods shall comply with the referenced codes, standards and manufacturer’s recommendations. Where there are no records indicating last test performance, Contractor shall assume no test was performed, and schedule accordingly. Preventive Maintenance Inspections (PMI) and testing shall be conducted during the M&S year per the following or the manufacturer’s minimum maintenance recommendations, whichever is more frequent:

All Servers and Headend Equipment Semi-annual

All IDS to include testing Semi-annual

All Entry Control Semi-Annual

All ESS Communications Equipment Semi-Annual

4.1.4 Corrective Maintenance (CM). The Contractor is to submit a SO for all CM service requests. The Contractor shall insure that sufficient funds are available to conduct a SO before proceeding. Contractor shall perform corrective maintenance and shall replace or repair failed, damaged, or defective components, including hardware and software, on the ESS equipment. Repair may be the overhaul, or the replacement of nonfunctional parts or materials that have failed, that require continual repair, or shows signs of imminent failure. Repair work may also include inspection, testing, adjustment, calibration, part or component replacement and programming, modernization, and cybersecurity (CS) support as required to complete the service request.

4.1.4.1 Any CM shall require a SO. A single SO for CM shall be limited to equipment serviced under a single controller, head-end equipment, or IDS servicing a logical area (i.e. all IDS equipment at one building).

4.1.4.2 A CM may be utilized to modernize outdated equipment, move equipment, or provide additional coverage within the limits of a SO. CS support can include software updates and support to run any scans.

4.1.4.3 A SO may be utilized to remove ESS equipment that is no longer required. All sensitive equipment not within an enclosure such as motion sensors, and electronic equipment shall be boxed and packed with packing material and identification labeled on the box exterior. Computers, primary control units, and digital video recorders (DVR) removed from service shall have all memory wiped after coordination with the government representative.

Refer to Response Times (Normal Business Hours) for corrective maintenance response times.

4.1.4.4 In the event of providing CM it is determined by the Contractor that a broken electronic component cannot be replaced with a one for one component, the Contractor shall provide information concerning compatibility and CS risk on the replacement part. Approval shall be obtain from the Government Ordering Officer before the replacement can be utilized.

4.1.4.5 Response Times: Response and completion times for corrective maintenance shall be in accordance with the following definitions as described below.

SO Activity Description

Response Time Repair time*

Corrective Maintenance

Telephone Response within 1 hour.

If not corrected via telephone then physically respond in 3 hours after telephone response.

Fix or mitigate in 12 hours

*Repair Time starts immediately after the telephone response.

4.1.4.6 Cybersecurity Continuous Monitoring. The Contractor shall maintain the cybersecurity posture of the system IAW the approved system Continuous Monitoring Strategy in the approved Authority to Operate (ATO). As this system will reside on a Closed Restricted Network a Quarterly Patch Cycle will be followed. This effort includes but is not specifically limited to regular scanning, patching, updating, STIGing, POA&M updates and security control review of all associated components of the system. Any recommended changes to security control policy will be documented and delivered to the Information System Owner and Organization Information System Security Manager (ISSM). The Contractor is responsible for documenting all updates and changes to the system IAW the Change Management process outlined in the approved ATO, as well as participating in all system related Change Management meetings and functions. Change documentation will be provided to the correct government/customer Change Management representative. As this system will reside on a Closed Restricted Network a Quarterly Patch Cycle will be followed. The Contractor will provide documentation showing that Pre and Post patching and remediation scans were completed as well as documentation of any patches or updates applied. A Cybersecurity Sustainment deliverable shall be required to indicate what efforts were conducted in the last visit, identifying any issues, resolutions, output of any scans, mitigations, etc.

4.1.4.7 Contractor will utilize the latest DoD approved Operating Systems for all systems provided. Windows Server 2016 and Windows 10 are the current approved versions of Microsoft OS software. All network hardware (routers and switches) provided will be selected from the DISA Approved Products List.

4.1.4.8 Contractor will complete the cybersecurity hardening of all NEW equipment in their own facilities prior to installation on site. Existing system components will be hardened on site. These activities include system patching, updating, STIGs, and any other secure configuration requirements. The Contractor will provide the following artifacts documenting completion of these activities: System Description, Network Diagrams, Dataflow diagrams, Hardware and Software lists, Ports, Protocols, and Services (PPS) list, system pre-scans and post scans (NESSUS and SCAP/SCC), as well as all applicable STIG Checklists, and a POA&M or deviations document listing and justifying exceptions to required patches, IAVAs, and STIGs. The system provided will be hardened to 100% ACAS/Nessus/SCAP/STIG compliance.

A Cybersecurity Sustainment deliverable shall be required to indicate what efforts were conducted in the last visit, identifying any issues, resolutions, output of any scans, mitigations, etc.

4.1.5 Service Orders (SO). SOs shall be used for corrective maintenance, system additions, installations, parts, labor, training and materials. SOs shall utilize a Service Order Form per Attachment 3.

4.1.6 SOs are typically for actions that require little or no design, and are less than $100,000.00, and are of short duration.

4.1.6.1 The Contractor shall prepare a SO describing the work to be performed and the cost. SO will be processed as follows:

4.1.6.1.1 SO’s whose cost(s) (initial investigation & repairs) does not exceed $500.00 are pre-approved and the Contractor may proceed to complete the SO.

4.1.6.1.2 SO’s whose cost(s) (initial investigation & repairs) range between $500.00 and $2,500.00 require COR approval before work may be initiated.

4.1.6.1.3 SO’s whose cost(s) (initial investigation & repairs) exceed $2,500.00 require KO or COR approval before work may be initiated.

4.1.6.2 All SOs will be performed under the applicable SO Contract Line Item number (CLIN) as detailed in this contract and shall not exceed the funds available. Any funds remaining under this CLIN shall be de-obligated under this contract.

4.1.6.3 The Contractor shall insure that sufficient funds are available to conduct a SO before proceeding. Any service request requiring more than $500.00 shall require Government approval as stated above before work may proceed. All SOs upon conclusion must be signed by the COR to indicate completion.

4.1.6.4 SOs for repair should only include labor costs of repair, material and equipment, shipping, travel, and a minimal time of the maintenance manager to process the SO. All Supervision, administration, and management costs for repair SOs are addressed under the firm fixed portion of the contract and not on each SO unless the SO is for new installation or upgrades.

4.1.6.5 After completion of the SO, the COR will sign the SO as complete. Contractor shall furnish a copy of the SO to the COR and provide a copy to the responsible individual at the facility who signed the SO at the time of completion, and maintain a copy for Contractor records.

4.1.6.6 Contractor shall provide as-built drawings or update existing drawings for any SO that involves adding or upgrading equipment. Drawings shall be in AutoCAD and Adobe formats. All drawings shall be marked For Official Use.

4.1.7 Customer Support Center (CSC). Contractor shall operate a CSC and shall be the single point of contact for reporting all customer requests. The single point of contact shall speak fluent English or immediately transfer the call to a fluent English speaking qualified individual. Contractor shall have procedures for receiving and responding to technical inquiries and service requests 24 hours/seven days a week. A single telephone number shall be provided by the contractor for the receipt of service requests and technical inquiries. The CSC plans and procedures must be provided within the Maintenance Plan. Service requests shall be considered received by the Contractor at the time and date the telephone call is placed by the authorized Government representative. Contractor shall separately record each service request, as received. The status of any service request must be provided within two (2) hours of any inquiry during Government support hours (6.1). The CSC will document the service request, coordinate resources and monitor progress to ensure the resolution of all work.

4.1.8 Work Execution. Included in this function are full ranges of duties including, but not limited to, planning, organizing, scheduling, directing, controlling, cost accounting, report preparation, reporting, record keeping, and quality control.

4.1.8.1 The Contractor shall ensure qualified technicians with the required expertise and the proper equipment are available on site when needed.

4.1.8.2 The Contractor shall coordinate all service requests with COR.

4.1.8.3 The Contractor shall provide an estimated completion time to the Government prior to starting the SO tasks.

4.1.8.4 The Contractor, as authorized by the Government, shall furnish all repair parts and supplies required to perform the work specified herein. The Contractor shall only furnish material that meets specifications of this contract. Provide all required parts and service to repair and perform maintenance on all equipment per SO.

4.1.8.5 Respond to all service requests within the required time frame from the initial request and following the approved SO process. (5.0)

4.1.8.6 Contractor shall be able to provide a SO response at the time of the contract award.

4.1.9 Spare Parts & Replace Equipment Disposition

Spare Parts Inventory. Contractor shall provide a recommended spare parts list to the site COR for review.

4.1.9.1 After approval from the COR, Contractor shall either carry an inventory of critical spare parts or provide the spare parts for the COR to minimize disruptions in service. Initial spare parts and any follow-on requirements shall be procured using a SO. A spare parts inventory list shall be maintained and provided in the semiannually status report.

4.1.9.2 Replaced Equipment Disposition. All equipment, except batteries, that has been replaced shall be returned to the Government COR. Outdated, damaged, or replaced batteries shall be properly disposed of by the Contractor.

4.2 Meetings. Contractor shall attend and prepare meeting minutes and submit within two business days for the Post Award/Kick-off Meeting, walkthrough inspections, semiannually maintenance, re-certification of the UL Certification, and other meetings as required to ensure that the project is successful.

4.3 Security. The Contractor shall provide a list of the personnel, with the required credentials, performing the work to the COR seven calendar days prior to onsite assessment. Contractor personnel shall be U.S. Citizens and speak fluent English. Contractor personnel shall be qualified to accomplish all work promptly and satisfactorily.

Contractor shall comply with all Antiterrorism/Operations Security (AT/OPSEC) requirements listed below (4.3.1 – 4.3.8).

4.3.1 AT Level 1 Training. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, controlled access areas, or require network access, shall complete AT Level I awareness training within 14 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website:

https://jkodirect.jten.mil/; or it can be provided by the RA ATO in presentation form which will be documented via memorandum.

4.3.2 Access and General Protection Policy and Procedures. All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks or background investigation and to meet installation/facility access requirements to be accomplished by installation Director of Emergency Services and/or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR Clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by Department of Defense (DOD), Headquarters, Department of the Army (HQDA), and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

4.3.3 Contractors requiring Common Access Card (CAC). The Contractor and all sub-contractors employees will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of six (6) months or more. At the discretion of the sponsoring activity, an interim CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

4.3.4 Suspicious Activity Reporting Training (e.g. i-WATCH, CorpsWatch, or See Something, Say Something). The Contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 14 calendar days of contract award and within 14 calendar days of new employees commencing performance with the results reported to the COR NLT 14 calendar days after the completion of the training.

4.3.5 Requirement for OPSEC Training. All new contractor employees will complete Level I OPSEC Training within 30 calendar days of their reporting for duty. Additionally, all contractor employees must complete annual OPSEC awareness training. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training. OPSEC awareness training is available at the following websites:

https:/www.iad.gov/ioss/ or http://vllww.cdse.edu/catalog/operations-security.html; or it can be provided by the MTC OPSEC Officer in presentation form which will be documented via memorandum.

4.3.6 Information Assurance (IA)/Information Technology (IT) Training. All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annual thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment.

4.3.7 Escorting Requirements for Classified and/or Sensitive Materials and/or Sensitive or Restricted Areas.

All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas

4.3.8 Pre-screening Candidates Using the E-Verify Program. The Contractor must pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award. When contracts are with individuals, the individuals will be required to complete a Form I-9, Employee

Eligibility Verification, with the designated Government representative. This Form will be provided to the Contracting Officer and shall become part of the official contract file.

4.4 Safety. Work shall be performed in accordance with United States Army Corps of Engineers Safety and Health Requirements Engineering Manual (EM) 385-1-1. Guidance for preparing safety plans is contained in EM 385-1-1 which is available electronically at URL www.hnc.usace.army.mil. Select TECHINFO, then select Engineering Manuals, to find EM 385-1-1.

4.4.1 Site Visit Abbreviated Accident Prevention Plan (SVAAPP). The Contractor’s SVAAPP (Attachment 4) must be accepted by the CETAD Safety Office accepted prior to starting any survey work activities at the site.

4.4.2 Accident Prevention Plan (APP). The Contractor shall be responsible for preparing an Accident Prevention Plan. Prior to any site visit, the TAD Safety Office must accept an Accident Prevention Plan prepared by the Contractor. In addition, an Accident Prevention Plan must be accepted by the Huntsville Center Safety Office 10 calendar days after Task Order Award. The Accident Prevention Plan shall be prepared IAW the requirements of EM358-1-1, Safety Health Requirements Manual. The Contractor shall identify the person responsible for safety compliance on each project in the Accident Prevention Plan.

4.5 Site/User Requirements

4.5.1 Coordination of Work. Contractor shall coordinate all work with the COR. All work shall be performed during hours as coordinated with COR.

4.5.2 Work Area Requirements. Contractor shall clean up all debris and discarded materials resulting from their operations at the end of each workday. Contractor shall maintain worksite in a reasonably neat appearance.

Contractor is responsible to secure all tools and materials at the close of business. The contractor shall protect all materials from exposure to the elements. These requirements apply to all job areas.

4.5.3 Employee Termination Notice: The Contractor shall immediately notify the appropriate site authority when an employee that has access to government information systems or data terminates employment. The contractor shall ensure all common access cards issued to employees are returned to the government upon termination of employment.

4.6 Warranty. The Contractor will provide one-year parts and labor for all components installed during this task order. Warranty shall include all new hardware, firmware, software, and software development kits (SDKs) used for integration or as part of the system(s) installed or modified by the Contractor. The warranty will commence upon Government acceptance of the system. The Contractor shall respond to all warranty requests in accordance with the base contract.

4.6.1 Warranty Documentation. The Contractor shall provide to the COR, within ten (10) days after Government acceptance of the system, a Letter of Warranty that includes Contractor POC information and phone numbers for warranty calls, terms of warranty, and a list of all equipment installed under this task order. This list shall include vendor, model number, serial number, warranty start date, Contractor’s warranty expiration date, and equipment manufacturer’s warranty expiration date.

5.0 DELIVERABLES

CDRL

No.

Title Recipient Delivery

Schedule

Electronic Copies by

Email

CLIN

CLIN 0001 - Conditional assessment of IDS System with

CDRLS: 1.

Faults/Failures Report and 2.

Semi-Annual Maintenance Plan and Recommended Spare Parts

List

COR

Within 14 days after award of this contract 1

CLIN

Procurement and installation of a Dual ACE with card reader COR

60 days after award of this contract 1/1

CLIN

Unscheduled Maintenance and Repairs (Service Orders) COR

Within 12 hours of the SO request

1/1

CLIN

Semi-annual Maintenance to recertify the UL Certification

COR

Within 21 days after award of this contract and then 6 month after

1/1

CLIN

Renew the National Industrial Security System Certificate

(NISSC) (UL Certification) for a period of three (3) years within one (1) month prior to expiration of the current NISSC

COR

One month prior to existing

NISSC

1/1

N/A Maintenance Plan

(Yearly Requirement) COR

Within 14 days after award of this contract

1 / 1

N/A Accident Prevention Plan

(Yearly Requirement) COR

14 days after award of the contract 1/1

N/A ATOPSEC Requirements

(Yearly Requirement) COR

Within 14 days after award of this contract

1 / 1

N/A Personnel List and Certifications

(Yearly Requirement and new hires)

COR

Within 14 days after award of this contract

1 / 1

CDRL

No.

Title Recipient Delivery

Schedule

Electronic Copies by

Email

CLIN

CLIN 0001 - Conditional assessment of IDS System with

CDRLS: 1.

Faults/Failures Report and 2.

Semi-Annual Maintenance Plan and Recommended Spare Parts

List

COR

Within 14 days after award of this contract 1

N/A Initial Spare Parts Recommendation

COR

Within 14 days after award of this contract

1/1

6.0 GOVERNMENT SUPPORT.

6.1 The site will provide the Contractor and its subcontractors with access to the facility five days a week, 0800 to 1630, as a minimum, excluding U.S. Federal holidays for SO, semi-annual maintenance, and other requirements per this contract. The site may also provide access at other times to include weekends and after duty hours after receipt of a service request.

7.0 PAYMENT SCHEDULE. Payments shall be made IAW the following milestones as established below.

MILESTONE EVENT

REQUIRED

(YES/NO)

PAYMENT AT

COMPLETION OF

EVENT (% OF

CONTRACT PRICE)

Maintenance Plan, ATOPSEC, certifications, Initial Spare Parts Recommendations, Kick Off meeting, Site

Specific Accident Prevention Plan Yes 10% of the maintenance CLIN

Semi-Annual Maintenance & Status Report Yes 30 = % of the maintenance

CLIN

MSR must be approved.

Service Orders completed within the prior month with site Government signature of completion

Yes 100% of each SO

Renew the National Industrial Security System Certificate (UL Certification) for a period of three (3) years once Government signature of completion Yes 100% of CLIN

Installation of ACS within the prior month with site Government signature of completion

Yes 100% ACS CLIN

8.0 POINTS OF CONTACT (POC). Points of contact for this contract will be identified in the contract.

9.0 SCHEDULE and PERIOD OF PERFORMANCE.

9.1 Period of Performance (POP). The base period of performance is 365 days beginning on the date of contract award, the option periods of performance will be 365 days if executed by the Government at the expiration of a previous period. Periods of performance for specific CLINS will be stipulated in the contract. .

10.0 TASKS:

10.1 The tasks listed below shall be lowest price technically acceptable firm fixed-priced tasks that will be awarded subject to the availability of funds and at the discretion of the Government. Provide detailed unit costs for each task and total costs for the total project including the preparation and submittal of all technical data and other deliverables per Paragraph 5.0, DELIVERABLES.

10.1.1 Task 1 –M&S (Preventive Maintenance and Corrective Maintenance) and Continuous Monitoring Period: Contractor shall perform Preventive Maintenance and Corrective Maintenance for all ESS equipment, under TAD Physical Security responsibility, listed in Attachment 1. This task will be completed within the first month.

n0ctamet Sticky Note From award or after NTP?

Mobilization to site for post award/kick-off meeting shall include a site survey to develop a Maintenance Plan, and validate the known equipment list including the customer’s existing ESS spare parts. If additional ESS equipment is identified during the site survey and the customer indicates the desire to include in the scope, the Contractor shall submit an estimate to provide M&S and Continuous Monitoring on the equipment. The contractor will conduct semi-annual maintenance as stated in this contract to include unscheduled maintenance. Furthermore, install the dual ACS and the recertification of the NISSC. Lastly provide all yearly requirements stated in this contract.

10.1.2 Task 2 – Option Year 1 M&S and Continuous Monitoring Period: Contractor shall perform M&S and Continuous Monitoring as defined in this PWS for all ESS equipment, under TAD Physical Security responsibility, listed in Attachment 1. The contractor will conduct semi-annual maintenance as stated in this contract to include unscheduled maintenance. Lastly provide all yearly requirements stated in this contract.

10.1.3 Task 3 – Option Year 2 M&S and Continuous Monitoring Period: Contractor shall perform M&S and Continuous Monitoring as defined in this PWS for all ESS equipment, under TAD Physical Security responsibility, listed in Attachment 1. The contractor will conduct semi-annual maintenance as stated in this contract to include unscheduled maintenance. Lastly provide all yearly requirements stated in this contract.

10.1.4 Task 4 – Option Year 3 M&S and Continuous Monitoring Period: Contractor shall perform M&S and Continuous Monitoring as defined in this PWS for all ESS equipment, under TAD Physical Security responsibility, listed in Attachment 1. The contractor will conduct semi-annual maintenance as stated in this contract to include unscheduled maintenance. Lastly provide all yearly requirements stated in this contract.

10.1.5 Task 5 – Option Year 4 M&S and Continuous Monitoring Period: Contractor shall perform M&S and Continuous Monitoring as defined in this PWS for all ESS equipment, under TAD Physical Security responsibility, listed in Attachment 1. The contractor will conduct semi-annual maintenance as stated in this contract to include unscheduled maintenance. Lastly provide all yearly requirements stated in this contract.

10.1.6

11.0 LIST OF ATTACHMENTS.

ATTACHMENT 1 – Equipment Layout & Equipment List ATTACHMENT 2 – Semi-Annual Service Log ATTACHMENT 3 – Service Order Form

ATTACHMENT 4 – SVAAPP

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 Job Conditional assessment of IDS system

FFP

Faults/Failures Report and 2. Semi-Annual Maintenance Plan and Recommended Spare Parts List IAW Scope of Work.

FOB: Destination

PSC CD: N059

NET AMT

0002 Job Procure/Install Dual ACE

FFP

Procurement and installation of a Dual ACE with card reader IAW Scope of Work.

0003 Job Unscheduled Maintenance

FFP

Unscheduled Maintenance and Repairs (Service Orders) IAW Scope of Work.

0004 Job Semi-annual Maintenance

FFP

Semi-annual Maintenance to recertify the UL Certification IAW Scope of Work.

0005 Job Renew NISSC

FFP

Renew the National Industrial Security System Certificate (NISSC) (UL Certification) for a period of three (3) years within one (1) month prior to expiration of the current NISSC IAW Scope of Work.

0006 Job OPTION Conditional assessment of IDS system

FFP

Faults/Failures Report and 2. Semi-Annual Maintenance Plan and Recommended Spare Parts List IAW Scope of Work.

0007 Job OPTION Procure/Install Dual ACE

FFP

Procurement and installation of a Dual ACE with card reader IAW Scope of Work.

0008 Job OPTION Unscheduled Maintenance

FFP

Unscheduled Maintenance and Repairs (Service Orders) IAW Scope of Work.

0009 Job OPTION Semi-annual Maintenance

FFP

Semi-annual Maintenance to recertify the UL Certification IAW Scope of Work.

0010 Job OPTION Renew NISSC

FFP

Renew the National Industrial Security System Certificate (NISSC) (UL Certification) for a period of three (3) years within one (1) month prior to expiration of the current NISSC IAW Scope of Work.

0011 Job OPTION Conditional assessment of IDS system

FFP

Faults/Failures Report and 2. Semi-Annual Maintenance Plan and Recommended Spare Parts List IAW Scope of Work.

0012 Job OPTION Procure/Install Dual ACE

FFP

Procurement and installation of a Dual ACE with card reader IAW Scope of Work.

0013 Job OPTION Unscheduled Maintenance

FFP

Unscheduled Maintenance and Repairs (Service Orders) IAW Scope of Work.

0014 Job OPTION Semi-annual Maintenance

FFP

Semi-annual Maintenance to recertify the UL Certification IAW Scope of Work.

0015 Job OPTION Renew NISSC

FFP

Renew the National Industrial Security System Certificate (NISSC) (UL Certification) for a period of three (3) years within one (1) month prior to expiration of the current NISSC IAW Scope of Work.

0016 Job OPTION Conditional assessment of IDS system

FFP

Faults/Failures Report and 2. Semi-Annual Maintenance Plan and Recommended Spare Parts List IAW Scope of Work.

0017 Job OPTION Procure/Install Dual ACE

FFP

Procurement and installation of a Dual ACE with card reader IAW Scope of Work.

0018 Job OPTION Unscheduled Maintenance

FFP

Unscheduled Maintenance and Repairs (Service Orders) IAW Scope of Work.

0019 Job OPTION Semi-annual Maintenance

FFP

Semi-annual Maintenance to recertify the UL Certification IAW Scope of Work.

0020 Job OPTION Renew NISSC

FFP

Renew the National Industrial Security System Certificate (NISSC) (UL Certification) for a period of three (3) years within one (1) month prior to expiration of the current NISSC IAW Scope of Work.

0021 Job OPTION Conditional assessment of IDS system

FFP

Faults/Failures Report and 2. Semi-Annual Maintenance Plan and Recommended Spare Parts List IAW…