A22 - W912EK20T0014.pdf

PDF 849 KB Posted Dec 26, 2019

Attached to: Lake Red Rock Relief Fee Attendant
Solicitation number: W912EK20T0014
Issued by: Department of the Army Corps of Engineers Engineering District Rock Island

View the file

On GovTribe

Work with this file

Download the original file
Contacts named in this file
Similar government files
Ask GovTribe AI about this file

Try for free Login

Text version

The file's text, extracted by GovTribe without its formatting.

REQUEST FOR QUOTATION

PLEASE RETURN TO:

US Army Corps of Engineers

W912EK20T0014

Lake Red Rock

Relief Fee Attendant

Attn: Beth Williams

1500 Rock Island Drive

Rock Island, Illinois 61201

Email: elizabeth.a.williams@usace.army.mil

PLEASE INCLUDE THE FOLLOWING INFORMATION:

1. Complete Block 17a on the SF1449 - Enter Name, Address, and Current Phone Number of Person to

Contact Regarding Proposal

2. Complete and sign Blocks 30a, 30b, and 30c on the SF1449

3. Complete Offeror Representations and Certifications (Clause 52.212-3) if your company has not completed the Representations and Certifications located with your company’s SAM record

(https://www.sam.gov).

4. Complete and submit the SF1449, Schedule of Prices.

5. Please fill out the the information below completely and include this cover page with your offer, along with the above items that need to be filled out.

6. Include the Solicitation Number on the outside of your envelope, cover sheet, or as subject line if submitting by email pdf format. It is the responsibility of the offeror to verify that their offer has been received and is legible when using a method other than electronic format to submit an offer.

7. Technical questions must be submitted directly to the Contract Specialist listed above.

Contractors must be current in their registration in the System for Award Management

(SAM) Database before a Government Contract award can be made.https://www.sam.gov/

Please provide: CAGE Code (SAM):_____________________________________

Point of Contact: _________________________________

Phone & Email: __________________________________

FOR ADDITIONAL INFORMATION, CONTACT:

Beth Williams - Phone: 309-794-5333 or

Email: elizabeth.a.williams@usace.army.mil

SEE ADDENDUM

(No Collect Calls)

W912EK20T0014 26-Dec-2019

b. TELEPHONE NUMBER

309-794-5333

8. OFFER DUE DATE/LOCAL TIME

02:00 PM 17 Jan 2020

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912EK9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

ELIZABETH A WILLIAMS

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

96514792947666

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

CONTRACTING DIVISION

US ARMY CORPS OF ENGINEERS

1500 ROCK ISLAND DRIVE

ROCK ISLAND IL 61201

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE B5R0600 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

LAKE RED ROCK PROJECT OFFICE

US ARMY CORPS OF ENGINEERS

1105 HIGHWAY T15

KNOXVILLE IA 50138-8820

TEL: 641-828-7522 FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$8,000,000

NAICS:

561110

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF53

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

Schedule of Prices

Relief Fee Attendant Lake Red Rock Project

Knoxville, Iowa

DESCRIPTION OF SERVICE:

Provide all labor, equipment, and supplies to perform gate attendant services at Lake Red Rock Project, Knoxville, Iowa, in accordance with the Performance Work Statement.

Line Item Description Quantity Unit

Unit Price

Total Amount

Base Period: 12 April 2020 – 11 April 2021 Period of Performance:

13 April 2020 through 27 September 2020 136 Days $ $

Option Period I: 12 April 2021 to 11 April 2022

12 April 2021 through 26 September 2021 136 Days $ $

Option Period II: 12 April 2022 to 24 September 2022

18 April 2022 through 24 September 2022 130 Days $ $

Total Amount for Base, Option I, & Option II Periods (0001, 0002, & 0003):

CLAUSES INCORPORATED BY FULL TEXT

MVR.03

QUESTION AND ANSWER

via email

Technical inquiries and questions relating to this solicitation are to be submitted to Beth

Williams, at elizabeth.a.williams@usace.army.mil no later than 13 January 2020 at 10:00 am.

PERFORMANCE OF WORK

PERFORMANCE WORK STATEMENT

RELIEF FEE ATTENDANT

LAKE RED ROCK PROJECT, KNOXVILLE, IOWA

INSTRUCTIONS: NOTICE TO OFFERORS

1. REQUIRED SAM REGISTRATION:

1. Prior to submitting an offer, offerors must be actively registered in the System for Award Management (SAM) website. Registration instructions may be obtained, and online registration may be accomplished at www.sam.gov.

2. DOCUMENTS TO RETURN:

1. In order to be considered responsive, offerors must complete and return all of the following:

• Complete and return first page of solicitation (standard form 1449), including offeror’s complete mailing address, telephone number, offeror’s name, title, and signature.

• Complete and return the Schedule of Prices (CLINs)

2. Offerors must thoroughly complete the solicitation pages and assure all return pages are received by the due date and time shown on page 1 of the solicitation, at the address indicated. Completed quotation packages may be mailed or emailed to the person mention on the cover sheet::

US ARMY CORPS OF ENGINEERS

CLOCK TOWER BUILDING

P.O. BOX 2004

Contracting Division

Attn: Beth Williams

ROCK ISLAND, IL 61204-2004

mailto:elizabeth.a.williams@usace.army.mil http://www.sam.gov/

3. WAGE RATES:

1. Prevailing Wage Rates will apply for any award resulting from this solicitation. See the included Wage Determination, and contract clause 52.222- 41, Service Contract Act of 1965.

4. SITE VISIT:

1. Offerors who wish to request a site visit should contact the Lake Red Rock Project office at 1-641-828-7522 to schedule an appointment. The point of contact is Jesse Westphal, telephone extension #6443.

U.S. ARMY CORPS OF ENGINEERS

ROCK ISLAND DISTRICT

PERFORMANCE WORK STATEMENT

LAKE RED ROCK PROJECT, KNOXVILLE, IOWA

C-1 GENERAL INFORMATION

C-2 CONTRACTOR LIVING AREA AND FEE BOOTH - CLEANING AND

APPEARANCE

C-3 PUBLIC RELATIONS AND VISITOR ASSISTANCE

C-4 RECREATION USE FEE PROGRAM

C-5 BONDING REQUIREMENT

C-6 CAMPGROUND DATA

C-7 SECURITY

C-8 SCHEDULE OF SERVICE

C-9 SUSTAINABILITY

C-10 QUALITY ASSURANCE SURVIELLANCE PLAN (QASP)

C-11 ANTITERRORISM/OPERATIONS SECURITY

W912EK20T0014

U. S. ARMY CORPS OF ENGINEERS

LAKE RED ROCK,

ROCK ISLAND DISTRICT

C-1 GENERAL

C.1.1 CONTRACT LANGUAGE CLARIFICATION.

The term Contractor and Fee Attendant as used herein shall refer to the Contractor and/or all Contractor employees and/or all subcontractors performing the services of this contract. The term Contracting Officer shall refer to the agency person(s) having authority to issue modifications or otherwise change the terms and conditions of this contract. The Contracting Officer and the designated Contracting Officer Representative (COR) are responsible for ensuring performance of all necessary actions for effective contracting, compliance with contract terms, and safeguarding the interests of the United States in its contractual relationships.

C.1.2 GENERAL WORK DESCRIPTION.

The work required by this contract shall consist of the Contractor providing all labor and supervision necessary to perform Fee Attendant services in five (5) campgrounds (Howell Station, Wallashuck, Whitebreast, North Overlook and Ivans) at Lake Red Rock. All Fee Attendant services shall be provided by this one (1) contract. The Contractor shall provide all services in accordance with the Performance Work Statement (PWS). During the contract work periods, the Contractor shall live-on-site in the Wallashuck campground and staff the campground fee booths each scheduled work day, according to the contract PWS, Section C-8, Schedule of Service.

C.1.3 PRIMARY FEE ATTENDANT DUTIES.

The Contractor shall staff a campground fee booth as scheduled, collect camping and other approved fees, sell annual day-use passes, register campers, process camping reservations from walk-in customers, balance funds and receipts. The Contractor will be responsible for providing training to new fee attendants. The training will be conducted over a 10 day period in mid-April. The training will include sessions on campground management and use of the Recreation One Stop (R1S) reservation system. Contractor shall operate a computer system with registration software to operate the campground.

Contractor shall assist the public by providing accurate information concerning the Corps of Engineers Recreation Use Fee Program and other project policies and programs. The Contractor shall possess a valid driver’s license. The Contractor shall be physically capable of performing all duties required of this contract. Physical work requirements include standing, walking, sitting and using a computer keyboard for long periods. The work also requires excellent communication skills as the Contractor must provide assistance and information to the public. A schedule of hours the Contractor shall be in the booth is noted in section C-8, Schedule of Service.

C.1.3.1 Flags. The attendant shall raise and lower the United States and the U.S. Corps of Engineers (USACE) flags each day on fee booth and follow guidance on lowering the flag to half mast when instructed by the government. The flags will be raised by 9:00 AM and retrieved at sunset or booth closure whichever occurs first.

C.1.3.2 Posting Reservations. Fee attendants are required to post all campsite reservation cards according to project policy.

C.1.4 PRE-WORK ORIENTATION AND TRAINING.

The Contractor and all contractor employees and subcontractors shall attend pre-work orientation training at the Lake Red Rock project on the dates as specified in PWS, Section C-8, and Schedule of Service. Training days are listed in the Schedule of Service as workdays for which the Contractor shall be paid. Training shall be held from 9 a.m. to 4 p.m. with a one-hour lunch break on the scheduled days. The Contractor will provide Proof of Insurance, Bonding Requirement, Quality Control Plan and proof of acceptable camping unit at the pre-work/training meeting. At this meeting, the Contractor shall also present an Accident Prevention Plan (APP). An APP is a safety and health policy and program document that is contract specific. The APP shall comply with the requirements set forth in the Abbreviated Accident Prevention Plan in USACE EM 385-1-1 in Appendix A.

C.1.5 FEE ATTENDANT WORK COORDINATION MEETINGS.

The Contractor shall attend monthly work coordination meetings each year of the contract. These meetings shall be held at the Lake Red Rock administration building.

C.1.6 GOVERNMENT PROPERTY, UTILITIES, AND SUPPLIES.

During the contract work periods, the Government will furnish the following listed items to the Contractor for the performance of contract services. All Government property, utilities and supplies shall be properly secured at all times and used for official, contracted service purposes only.

C.1.6.1 Government Provided Campsite. The Government will provide a full-hookup campsite for the contractor at Wallashuck Campground. The site will be provided with electrical service, sewer, potable water service, picnic table, fire ring and storage shed. Any personal items to be stored must be approved prior to placement in the storage shed. All personal items are stored at the owner’s risk. The Government assumes no responsibility, nor liability for losses resulting from any interruption or outage of utility services, regardless of reason or duration of outage. The Contractor shall place their camping unit on site at least one (1) day but no more than three (3) days prior to start of contract period of performance; and shall remove the camping unit, along with all personal property no later than five (5) days after the end of the contract work period, unless the recreation area is to be closed. Utilities may not be provided after the work period has ended.

The Contractor shall keep their site clean and orderly during the duration of the contract.

The Contractor will be responsible for supplying all the material and labor for hooking the camping unit to existing water, sewer, and electric lines. Major storm damage, high pool levels, floods, other natural causes, major construction activities, and national security may result in the closing of recreation areas from time to time. The Contractor’s campsite may not be available for occupancy if the area it is located in is closed. The COR will notify the

Contractor of any closures/re-openings. The contractor is allowed to keep two (2) pets (dog or cat) on site. Pets shall not be allowed in or around the fee booth. Pets must be physically restrained at all times. Note: vehicle parking is available near the fee booth.

C.1.6.2 Fee Booth Equipment and Supplies. The Government will provide a heated, air-conditioned, campground fee booth with electric service, computer equipment to register campers, business phone, floor safe, stationary supplies, computer, printers/paper, credit card equipment, fee attendant manual, flags, and communications radio. The Government will also provide cleaners, detergents, disinfectants, deodorizers, wasp spray, hoses for watering flowers, and other needed supplies for maintaining and cleaning the fee booth.

C.1.7 CONTRACTOR PROVIDED PROPERTY, SUPPLIES AND LABOR

C.1.7.1 Camping Unit. The Contractor shall provide a factory-built, fully operable, “self-contained” recreational vehicle (RV) to serve as temporary living quarters for the duration of the contract work periods. The Contractor shall use their camping unit as a regular domicile and shall live-on-site for the duration of the contract. For purposes of this contract, a camping unit is defined as a travel trailer, motorhome, or fifth wheel trailer, which may be "lived in" without any electrical, water, or sewage hookups. The unit must have a potable water and waste water system, bathing facilities, cooking facilities, and appropriate food storage facilities. Travel trailers, motorhomes, and fifth wheel trailers as defined by the Code of Iowa are acceptable camping units for use under this contract.

Therefore, under this contract a tent, pop up camper, or mobile home is not an acceptable camping unit.

C.1.7.2 Title 36 Compliance/Suitable Vehicle(s). The Contractor shall comply with all provisions of Title 36 Code of Federal Regulations pertaining to Corps of Engineers areas and all other local, state and federal regulations that apply. All vehicles shall be properly licensed, insured and maintained in a safe, clean condition. At the pre-work orientation and training meeting the Contractor shall provide a Certificate of Insurance for all vehicles that will be used to provide contract services. All vehicles operating on project roads shall be licensed for street use.

C.1.7.3 Expenses for Remittance of Collected Fees. All costs incurred by the Contractor for the remittance and transmittal of collected fees including cashier's checks or money order fees and postage, shall be paid by the Contractor. These costs are estimated to be approximately $100 per season. This estimate does not include Contractors roundtrip transportation expenses to the post office and bank.

C-2. CONTRACTOR LIVING AREA AND FEE BOOTH CLEANING AND APPEARANCE

C.2.1 GENERAL APPEARANCE.

The campground fee booth is a Government Office. Its appearance and use shall be maintained in a professional, business-like manner. Smoking is prohibited in the fee booth.

C.2.2 FEE BOOTH CLEANING.

The Contractor shall thoroughly clean the interior and exterior of the fee booth and its immediate surroundings, once per week. Cleaning of the fee booth and its immediate surroundings shall include:

Interior and exterior walls, windows and light fixtures and replacing light bulbs.

All ornamental plantings in the immediate area of the fee booth shall be kept free of weeds and grasses.

All computer and related equipment and cables.

Floors, counters and desktops.

Removal of bird and wasp nests, and spider webs, and spraying for insects and wasps.

Water plants and shrubs around the fee booth as needed.

C.2.3 VISITORS AND SITE OCCUPANCY.

At no time shall any visitor be allowed to park their RV on the Contractor's site nor connect to utilities provided for the use of the Contractor.

C-3. PUBLIC RELATIONS AND VISITOR ASSISTANCE.

C.3.1. GENERAL DUTIES. The Contractor’s primary visitor assistance duties shall be to courteously assist visitors (on scheduled work days) and inform visitors of park rules and regulations, promptly report disturbances and/or emergencies, and conduct tours of the campground, listed in C.3.2. Enforcement of federal regulations and the apprehension of violators is the responsibility of the Corps of Engineers and local law enforcement personnel and not part of the duties or responsibilities of this contract.

C.3.2. CAMPGROUND TOURS.

The contractor is required to conduct two (2) daily tours, except as noted in Performance Schedule, of the entire campground as designated:

The first tour shall be prior to the daily opening of the entrance station at 9

AM.

The second tour shall be prior to opening the evening shift at 3 PM.

The Contractor shall provide their own transportation for conducting campground tours.

C.3.3. PERSONAL APPEARANCE AND CONDUCT. The Contractor shall promote a positive, professional image of themselves and the Corps of Engineers at all times.

C-4. RECREATION USE FEE PROGRAM.

C.4.1. GENERAL DUTIES. Fee attendants shall administer all fee collection, fee transmittal and remittance, credit card, refund, and reservation procedures according to the policies and procedures established by the Corps of Engineers. Fee attendants shall have sufficient cash on hand to make change for campers and shall accept cash, personal checks, traveler’s checks, and authorized credit cards as methods of payment.

C.4.2. FEE COLLECTIONS AND TRANSMITTAL. The Contractor shall register campers, collect use fees and issue receipts using a Recreation One Stop. The Contractor shall staff the fee booth on the days and hours as scheduled and collect appropriate fees.

Fees shall be collected for camping and other authorized point-of-sale items. Transmittal of fees shall require the Contractor to convert all collected cash to a cashiers check or money order and mail all collected monies to a designated lock box address. Amounts collected must balance with user permits issued or the contractor will be required to reimburse the government for any shortages or questionable loss. Any loss shall be immediately reported to the COR. The Contractor shall complete a computer-generated report for each Deposit Summary Report (DSR) for each remittance. Copies of all reports shall be delivered to the Red Rock administration office. Remittances shall be made a minimum of once weekly and any time the total amount collected but not transmitted exceeds $5,000.00.

C.4.3. SAFEGUARDING FEES. The Contractor shall make a diligent effort to collect all fees due to the Government and shall properly safeguard all fees. The contractor is responsible for all collected funds until such time as the remittances have been mailed to, received by, and accounted for at the designated lock box address. Remitted funds must balance with receipts issued. Money shall not be left in the fee booth unattended except when secured in the cash drawer during fee booth duty hours; or locked in the safe provided by the Government. Personal monies of the Contractor(s) shall not be commingled with Government monies. Contractor shall not make cash refunds but shall collect all necessary information and assist campers in applying for refunds.

C.4.4. AUDITS. All fee attendants are subject to unannounced fee audits, including, but not limited to: computer transactions, change fund and all fee collection records. Audits will only be performed by authorized personnel.

C.4.5. CAMPSITE RESERVATION PROGRAM. Individual and group campsites at Lake Red Rock campgrounds may be reserved through Recreation One Stop (R1S). This service is operated under a separate, nationwide, Government service contract. Through R1S, the reservation contractor operates a nation-wide call center with a toll free phone number and an internet site which provides the following services: accept individual and group camping reservations for the U. S. Army Corps of Engineers, the U. S. Forest Service, Bureau of Reclamation, Bureau of Land Management and the National Park Service;

process cancellations, changes, refund and credit requests; collect and remit fees; and daily transmit reservation information to each individual campground that is part of R1S. Fee attendants shall administer the reservation program according to the policies and procedures established by the Corps of Engineers. Fee attendants shall perform specific duties daily to implement the reservation program. Duties are to include the following:

maintaining current on-site records; posting reservable campsites; checking site availability for customers; check-in registration processing; reviewing daily reports, etc. The Contractor utilizing computer software will be oriented and trained. Specific duties and procedures will be entailed in the fee attendant manual and through pre-work training provided by the government. Contractor will not provide advance reservation services over the phone.

C.4.6. REGISTRATION OF CAMPERS AND VISITORS. The Contractor shall accurately collect all information as required to properly register campers and visitors. Such information shall include; name, address, phone number, vehicle license number, type of camping unit, length of stay, campsite occupied, America the Beautiful Pass numbers and method of payment. The Contractor shall furnish all campers and visitors with appropriate information and brochures such as area maps, campground rules, Title 36 CFR regulations, receipt, campsite post card, and vehicle pass.

C.4.7. RECORD KEEPING AND REPORTING DUTIES. Contractor shall maintain and submit written records and shall report problems and incidents including the following:

Damaged, vandalized and/or malfunctioning facilities, utilities, fixtures, equipment, and general area maintenance and repair needs. The Contractor shall report such items to a park ranger immediately upon discovery and shall submit a completed Work Order form.

Collect and report information on written forms, concerning Lost and Found property. Safeguard found property until it can be turned in to a park ranger.

Visitor complaint and comment forms.

Campsite reservation information.

The Contractor shall promptly report all accidents to a park ranger.

C.4.8. MISCELLANEOUS DUTIES. Other work activities fee attendants shall perform include:

If a contract area is selected for customer care surveys, the Contractor shall assist with distributing surveys from the fee booth during scheduled work hours.

C-5. BONDING REQUIREMENT.

The contractor shall furnish a $5,000.00 fidelity bond against loss of government funds at the prework meeting. The Contractor shall not be allowed to start work until proof of bond is provided. The bond shall be for the Contract Basic Period only and must be renewed for Option Periods, which are exercised by the Government. Inability to obtain a bond shall be grounds for disqualification. The following options can be used in lieu of providing a fidelity bond.

Deposit with the Contracting Officer:

Certain United States bonds or notes with par value no less than $5,000.00.

Certified cashier's check, bank draft, post office money order or currency of $5,000.00 value.

An irrevocable, unconditional, letter of credit from a financial institution for no less than $5,000.00.

C-6. CAMPGROUND DATA.

Lake Red Rock is Iowa’s largest lake. The five (5) campgrounds that the Relief attendant works at have between 22-143 campsites (including two (2) small group camp areas located in one area). Red Rock is just 10 minutes from Pella, known for its Dutch heritage and 15 minutes from Knoxville, Sprintcar Capitol of the world. Campground programs are conducted on weekends Memorial Day through Labor Day. Visitors enjoy boating, fishing, hiking, biking and viewing wildlife. The campgrounds are an hour drive to Des Moines, which has shopping malls, museums, zoo, and many other attractions.

For more information on Lake Red Rock, visit the website at:

https://www.mvr.usace.army.mil/Missions/Recreation/Lake-Red-Rock/

C-7. SECURITY

For Access and General Protection Policy and Procedures. All Contractors and sub-contractor employees shall comply with installation and facility access guidelines and rules as stated herein. Contractor workforce must comply with all personal identity verification requirements as directed by Department of Defense, Department of the Army Headquarters, Rock Island District and/or local policy. In addition to the changes otherwise authorized by the Changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in Contractor security matters or processes.

In support of Rock Island District evaluation of personnel authorized for access to federal facilities, the Contractor shall submit background checks that have been conducted by a bonded third party within the last 6 (six) months of Notice to Proceed date and authorize reports to be provided to the Rock Island District Security and Law Enforcement Office by the third party. The background check will cover, at a minimum, the 10 years covering states the employee has lived in, national criminal records check which includes felony and misdemeanor offenses, Department of Motor Vehicles records, and a national sex offender registry check, submitted 14 days prior to accessing the project site.

Identification Badges: The Contractor shall be responsible for furnishing a photo identification badge/card to each employee prior to the employee's work on-site, and for requiring each employee engaged on the work to display identification. At a minimum, the badge shall have the following items shown, the employee’s picture, employee’s name, and company name working for. The badge will be prominently displayed unless restricted for safety concerns, in which case it will be available for immediate display upon request (carried on person).

As employees are added or deleted from the submitted and approved Access Control List (ACL), this information will be reported immediately to the Contracting Officer (KO).

Added employees will not be permitted on-site until requirements of this paragraph are completed, submitted, and approved.

Disqualifying factors include, but are not limited to:

(1) Criminal conduct, in particular violent crime and sex offenders;

(2) Habitual use of intoxicating beverages to excess as evidenced by Driving under the influence or public intoxication records; or

(3) Any illegal activity or other disqualification which makes the individual unfit for service (e.g. drug trafficking or procurement fraud).

In addition to the submitted background checks, supplemental agency checks may be performed at the discretion of the Rock Island District security personnel. The Contractor agrees to cooperate and ensure that Contractor personnel provide any documentation required to complete these checks. Any person lacking proper identification credentials or deemed a security threat may be denied access to the project. Such action in no way relieves the Contractor from performance of the Contract. The Rock Island District retains the right to deny any Contractor and sub-contractor employee from working on a contract awarded by the Rock Island District based on final background investigation results. All information received as a result of a background check will be handled according to Privacy Act regulation.

In the event that an unexpected change in personnel is required, due to sudden absence of a critical path employee, the Contractor shall immediately contact the Contracting Officer to coordinate obtaining written approval from the Security Office for new/additional personnel to be brought on site prior to background check acceptance.

Contractor shall submit Personnel Change Request Form and will receive written authorization from the Security Office prior to bringing new personnel on site, and ensure a background check is sent to the Rock Island District Security Office no later than ten days from written notice of approval. The Rock Island District reserves the right to terminate access of the employee upon completion of the Government’s review of the background check and the Contractor shall be notified immediately of any such Government decision. In the event of an unforeseen change in work site conditions which may require a contract modification, and the contractor is required to immediately add personnel, a Personnel Change Request Form will be submitted to and approved by the Security Office prior to bringing new personnel on site, and ensure a background check is sent to the Rock Island District Security Office no later than ten days from written notice of approval. The Rock Island District reserves the right to terminate access of the employee upon completion of the Government’s review of the background check and the Contractor shall be notified immediately of any such Government decision.

Subcontractor personnel not expected to be on the worksite for more than 15 days may be allowed on site with the following conditions:

1) Employee will be on site a total of 15 days or less, for the duration of the project.

2) Employee is added to the ACL as a short term employee.

3) Employee is escorted while on site. This is defined as being in the line of sight of an identified contractor employee who has a background check on file with the Rock Island District (as noted on the ACL).

4) Each contractor employee can sponsor only five short term employees at a time.

Foreign National employees: Due to a difference in background check procedures for long term foreign national employees, all such employees must provide a photocopy of their passport to the Rock Island District Security Office NLT 30 days prior to arrival on site. Short term foreign national employees (e.g. specialists with a two (2) week period of performance) may work on site with the following conditions:

1) Foreign national employee will be on site a total of 15 days or less, for the duration of the project.

2) Foreign national employee will comply with E-verify requirements E-verify paragraph).

3) Approved and identified contractor employee shall escort the foreign national employee at ALL times while on site.

4) Each contractor employee can sponsor only one (1) short term foreign national at a time.

Personnel Change Request Form Contract #_______________ Date___________

We, _____________________, respectfully request to add/replace (circle one) personnel to the jobsite due to the following situation:

Personnel to be conditionally added to the ACL (escorted by):

Background checks (if required for a long term employee) shall be submitted by close of business on (insert proposed date): ________________

(Insert signature block)

Pre-screen candidates using E-Verify Program. The Contractor must pre-screen Candidates using the E-verify Program website (http://www.uscis.gov/e-verify) to meet the established employment eligibility requirements. The Contractor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system.

Documentation of company enrollment in E-verify, via a print screen of the company profile within the E-verify system, must be submitted to the Security Office no later than 3 business days after the initial Notice to Proceed.

*When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification must be given/coordinated with the designated Government representative. This Form will be provided to the Security Office after Notice to Proceed is given.

http://www.uscis.gov/e-verify

C-8. SCHEDULE OF SERVICE.

The following tables detail the work schedule and period of service for the contract Base Period and both Option Periods. The Contractor is responsible for proper execution of all work and duties in accordance with the following specifications.

C.8.1. BASE PERIOD OF SERVICES FOR RELIEF ATTENDANT

Base Period of Service:

13 April 2020 through 25 September 2020 (136 days)

Work Days for Base Period:

Training 6 days (3 days - booth & 3 days - classroom) April 13-15 (booth) & April 20-22 (classroom)

Booth April 16-19, 25-30;

May 1-2, 5-12, 15-22, 25-31;

June 1, 4-11 14-21, 24-30;

July 1, 4-11, 14-21, 24-31;

August 3-10, 13-20, 23-30;

September 2-9, 12-19, 22-27

Staffing Requirements:

Staff fee booth during open hours and in accordance with work schedule.

The contractor is provided two (2) days off within a 10 day cycle as designated in Performance Schedule

Hours of Operation:

Daily

9:00 – 11:00 AM

3:00 – 8:00 PM

C.8.2. OPTION PERIOD I - SERVICES FOR RELIEF ATTENDANT

Option Period I: 12 April 2021 through 26 September 2021 (136 days)

Work Days for Option Period I:

- Training 6 days (3 days booth, 3 days classroom) :

April 12-14 (booth) & April 19-21 (classroom)

- Booth:

April 15-18, 24-30, May 1, 4-11, 14-21, 24-31 June 3-10, 13-20, 23-30 July 3-10, 13-20, 23-30 August 2-9, 12-19, 22-29 September 1-8, 11-18, 21-26.

The contractor is provided two (2) days off within a 10 day cycle as designated in Performance Schedule

Hours of Operation:

Daily

C.8.3. OPTION PERIOD II - SERVICES FOR RELIEF ATTENDANT

Option Period II: 18 April 2022 through 24 September 2022 (130 days)

Work Days for Option Period II:

Training 6 days (3 days booth, 3 days classroom) :

April 18-20 (booth) & April 25-27 (classroom) Booth: April 21-24, 30, May 1-7, 10-17, 20-27, 30-31 June 1-6, 9-16, 19-26, 29-30 July 1-6, 9-16, 19-26, 29-31 August 1-5, 8-15, 18-25, 28-31 September 1-4, 7-14, 17-24

The contractor is provided two (2) days off within a 10 day cycle as designated in Performance Schedule

Hours of Operation:

Daily

C-9. SUSTAINABILITY

The contractor shall meet the recycled content requirements set forth by EPA. The link is provided. The list is periodically updated; reviewers should check EPA’s website (http://www3.epa.gov/epawaste/conserve/tools/cpg/products/) for updates.

The contractor shall ensure that individual products contain recycled-content for all contractor-furnished supplies.

The contractor shall meet the Bio-Preferred Program requirements set forth by USDA.

The following list is current as of 1 Jan 2016. The list is periodically updated, so reviewers should check USDA’s website (http://www.biopreferred.gov/BioPreferred/faces/pages/ProductCategories.xhtml) for updates.

The contractor shall use bio-based products for equipment maintenance.

The contractor shall assure that all deliverables be printed double sided on paper that contains post-consumer fiber.

The contractor shall us low or no toxic or hazardous chemicals.

The contractor shall use energy efficient equipment. The list is periodically updated, so reviewers should check DOE’s website (http://energy.gov/eere/femp/find-product-categories-covered-efficiency-programs) for updates.

http://www3.epa.gov/epawaste/conserve/tools/cpg/products/ http://www.biopreferred.gov/BioPreferred/faces/pages/ProductCategories.xhtml http://energy.gov/eere/femp/find-product-categories-covered-efficiency-programs http://energy.gov/eere/femp/find-product-categories-covered-efficiency-programs

C-10. QUALITY ASSURANCE SURVEILLANCE PLAN

Purpose: This Quality Assurance Surveillance Plan (QASP) is a Government developed and applied document used to make sure that systematic quality assurance methods are used in the administration of the Performance Based Service Contract (PBSC) standards included in this contract. The intent is to ensure that the contractor performs in accordance with performance metrics set forth in the contract documents, that the Government receives the quality of services called for in the contract, and that the Government only pays for the acceptable level of services received.

1. Critical performance processes and requirements

Critical to the performance of the contract, the contractor shall provide all personnel equipment, tools, materials, supervision, transportation, other items and services necessary to perform as defined in this Performance Work Statement (PWS). The contractor shall provide accurate transaction processing to ensure that material accountability comply with safety and security requirements, in accordance with this PWS. Additionally, the contractor shall be accountable for all auditable documents, establish/maintain effective quality, and perform required within prescribed timeframes. The performance process is the timely, accurate, and thorough completion of all contract requirements.

2. Performance Standards

a. Schedule. The dates for services and the actual accomplishment of the services in accordance with the schedule will be assessed against original dates of services and milestones established for the contract.

b. Service. The services required to be performed will be assessed against the PWS detailed in the contract, for the required content, quality, timeliness, and accuracy.

c. Past Performance. In addition to schedule and services, and cost aspects of performance discussed above, pursuant to FAR 42.15, the Government will assess the contractor’s record of conforming to contract requirements and to standards of good workmanship, the contractor’s adherence to contract schedules including the administrative aspects of performance, the contractor’s history of reasonable and cooperative behavior and commitment to customer satisfaction, and the contractor’s business-like concern for the interest of the customer.

3. Surveillance methods. The primary methods of surveillance used to monitor performance of this contract will include, but not be limited to: random or planned sampling, periodic inspection, Contractor Self Reporting, and validated customer complaints.

a. Random/Scheduled Monitoring. Random and/or scheduled monitoring will be conducted if and when deemed necessary by the COR to ensure compliance with the terms of the contract. Using the attached matrix the COR will determine whether the contractor is in compliance with the terms of the contract.

b. Contractor Self-Reporting. The contractor shall provide as needed status reports that document significant problems/issues and potential resolutions.

c. Customer Feedback. Customer feedback will be obtained from valid customer complaints. Customer complaints, to be considered valid, must set forth clearly and in writing the detailed nature of the complaint; must be signed and must be forwarded to the COR by the contractor. The contractor shall maintain a log of all customer complaints as well as a copy of each complaint in a documentation file. The COR may request to review the log and/or documentation file at any time.

4. Performance Measurement. Performance will be measured in accordance with the following table:

Performance-Based Matrix, Attachment A

Performance Element

Performance Requirement

Surveillance Method

Frequency Acceptable Quality Level

Contract Services

Contract Services furnished as prescribed in the PWS as applicable.

Inspection by the

COR

Random inspection of all sampling of contract services.

>95% of services inspected performed timely and without rework required.

Overall Contract Performance

Overall contract performance of sufficient quality to earn a Satisfactory (or higher) rating in the COR’s annual report on contractor performance

Assessment by the COR

Annual All service elements rated Satisfactory (or higher) Satisfactory = 95% or above average contract acceptable random sampling

Contractor Self Reporting

Contract Services furnished as prescribed in the PWS as applicable.

Contractor Self Reports

Monthly >95% of services reported performed timely and without rework required.

Customer Feedback

Customer complaints reviewed by COR

Inspection by the

COR

Per Occurrence 100% of valid customer complaints resolved

Invoicing Monthly invoices per contract procedures are timely and accurate.

Review & acceptance of the invoice by COR

Monthly 100% accuracy

Incentives/Disincentives:

For each item that does not meet acceptable levels, the Government may issue a Contract Discrepancy Report (CDR). CDRs will be forwarded to the Contracting Officer with a copy sent to the contractor. The contractor must reply in writing within five (5) days of receipt identifying how future occurrences of the problem will be prevented.

Based upon the contractor’s past performance and plan to solve the problem, the Contracting Officer will determine if any further action will be taken.

In accordance with the inspection of services provisions of the contract (52.212-4 (a) Inspection/Acceptance), the contractor will provide quality products in a timely manner since the Government can require the contractor, at no additional cost, to replace or correct work that fails to meet contract requirements.

**NOTE: To protect the privacy of the Contractor, all Contractor employees, and all sub-contractor employees, background checks, OPSEC SOPs, E-verify, and I-9 forms shall be submitted with a coversheet stating the contract number (e.g.

W912EK-15-C-XXXX), title of project, and the company's point of contact information, in a sealed envelope/container and mail:

Security Office U.S. Army Corps of Engineers Rock Island District

Rock Island, IL 61201

Security Clause 1.

AT Level 1 Training. All Contractor and sub-contractor employees requiring access to non-public or private Government property must complete Anti-Terrorism (AT) Level 1 Training within 30 calendar days after notice to proceed date. AT Level 1 Training is available at the following website:

https://jkodirect.jten.mil/Atlas2/faces/page/login/Login.seam. The required training is under the heading “JS-US007-14: Level 1 Antiterrorism Awareness Training.”

Contractor employees who have a Common Access Card (CAC) may log in with their CAC. Contractor employees without a CAC shall log into the “Non-CAC users” link and need to complete the training all at once, as no record of training shall be maintained aside from the certificate that is printed upon completion. All AT Level 1 Training certificates must be submitted to the Contracting Officer within 5 calendar days of completion.

Security Clause 2(b).

In support of Rock Island District evaluation of personnel authorized for access to federal facilities, the Contractor shall submit background checks that have been conducted by a bonded third party within the last 6 months of Notice to Proceed date and authorize reports to be provided to the Rock Island District Security and Law Enforcement Office by the third party. The background check will cover, at a minimum, the ten years covering states the employee has lived in, national criminal records check which includes felony and misdemeanor offenses, Department of Motor Vehicles records, and a national sex offender registry check, submitted 14 days prior to accessing the project site.

Identification Badges: The Contractor shall be responsible for furnishing a photo identification badge/card to each employee prior to the employee's work on-site, and for requiring each employee engaged on the work to display identification. At a minimum, https://jkodirect.jten.mil/Atlas2/faces/page/login/Login.seam the badge shall have the following items shown, the employee’s picture, employee’s name, and company name working for. The badge will be prominently displayed unless restricted for safety concerns, in which case it will be available for immediate display upon request (carried on person).

As employees are added or deleted from the submitted and approved Access Control List (ACL), this information will be reported immediately to the Contracting Officer (KO).

Added employees will not be permitted on-site until requirements of this paragraph are completed, submitted, and approved.

Disqualifying factors include, but are not limited to:

(1) Criminal conduct, in particular violent crime and sex offenders;

(2) Habitual use of intoxicating beverages to excess as evidenced by Driving under the influence or public intoxication records; or

(3) Any illegal activity or other disqualification which makes the individual unfit for service (e.g. drug trafficking or procurement fraud).

In the event of an unforeseen change in work site conditions which may require a contract modification, and the contractor is required to immediately add personnel, a Personnel Change Request Form will be submitted to and approved by the Security Office prior to bringing new personnel on site, and ensure a background check is sent to the Rock Island District Security Office no later than ten days from written notice of approval. The Rock Island District reserves the right to terminate access of the employee upon completion of the Government’s review of the background check and the Contractor shall be notified immediately of any such Government decision.

Subcontractor personnel not expected to be on the worksite for more than 15 days may be allowed on site with the following conditions:

5) Employee will be on site a total of 15 days or less, for the duration of the project.

6) Employee is added to the ACL as a short term employee.

7) Employee is escorted while on…

This is the start of the file's text. The full file is on GovTribe.

File details come from the government source that posted it. Updated Dec 26, 2019.