A22_-_W912EK-17-T-0012.pdf

REQUEST FOR QUOTATION

PLEASE RETURN TO:

US Army Corps of Engineers

US Army Corps of Engineers Lake Red Rock Relief Gate Attendant

W912EK-17-T-0012

Attn: Liz Dennison 1500 Rock Island Drive Rock Island, Illinois 61201 Email: elizabeth.a.dennison@usace.army.mil

PLEASE INCLUDE THE FOLLOWING INFORMATION:

1. Complete Block 17a on the SF1449 - Enter Name, Address, and Current Phone Number of Person to

Contact Regarding Proposal

2. Complete and sign Blocks 30a, 30b, and 30c on the SF1449

3. Complete Offeror Representations and Certifications (Clause 52.212-3) if your company has not completed the Representations and Certifications located with your company’s SAM record (https://www.sam.gov).

4. Complete and submit the SF1449, Bid Schedule.

5. Please fill out the the below information completely and include this cover page with your offer, along with the above items that need to be filled out.

6. Include the Solicitation Number on the outside of your envelope, cover sheet, or as subject line if submitting by email pdf format. It is the responsibility of the offeror to verify that their offer has been received and is legible when using a method other than electronic format to submit an offer.

7. Technical questions must be submitted directly to the Contract Specialist listed above.

8. Complete and submit Representation by Corporations Regarding Delinquent Tax Liabaility or a Felony

Conviction under and Federal Law (Clause 52.209-11).

9. Please ensure costs associated with Section C.7 Security of the PWS are included in your final price.

Contractors must be current in their registration in the System for Award Management (SAM) Database before a Government Contract award can be made.https://www.sam.gov/

Please provide: Taxpayer ID Number: ____________________________ CAGE Code (SAM):_______________________________ Point of Contact: _________________________________ Phone & Email: __________________________________

FOR ADDITIONAL INFORMATION, CONTACT:

Liz Dennison - Phone: 309-794-5293 or

Email: elizabeth.a.dennison@usace.army.mil

SEE ADDENDUM

(No Collect Calls)

W912EK-17-T-0012 07-Feb-2017

b. TELEPHONE NUMBER

309-794-5293

8. OFFER DUE DATE/LOCAL TIME

02:00 PM 21 Feb 2017

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912EK9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

ELIZABETH A DENNISON

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

96514762913979

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

WOMEN-OWNED SMALL

BUSINESS (WOSB)

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

CONTRACTING DIVISION

US ARMY CORPS OF ENGINEERS

1500 ROCK ISLAND DRIVE

ROCK ISLAND IL 61201

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE B5R0600 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

LAKE RED ROCK PROJECT OFFICE

US ARMY CORPS OF ENGINEERS

1105 HIGHWAY T15

KNOXVILLE IA 50138-8820

TEL: 641-828-7522 FAX:

--- --- ---- REF BLOCK 18A)FAX:

TEL: 309-794-5613 (INVOICES SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL BUSINESS

(EDWOSB)

SIZE STANDARD:

7.5 Million

NAICS:

561110

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF127

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

BID SCHEDULE

SECTION B

Bid Schedule Relief Gate Attendant Lake Red Rock Project

Knoxville, Iowa

DESCRIPTION OF SERVICE:

Provide all labor, equipment, and supplies to perform gate attendant services at Lake Red Rock Project, Knoxville, Iowa, as stated in the Performance Work Statement.

Line Item Description Quantity Unit

Unit Price

Total Amount

Base Period – 23 Apr 2017 through 22 Apr 2018 Period of Performance– 25 Apr 2017 through 25 Sep 2017 124 days $ $

Option Period I – 23 Apr 2019 – 22 Apr 2020 Period of Performance - 25 Apr 2018 through 24 Sept 2018 123 days $ $

Option Period II – 23 April 2019 through 30 Sep 2019 Period of Performance – 24 Apr 2019 through 30 Sep 2019 127 days $ $

Total Amount for Base, Option I, & Option II Periods (0001, 0002, & 0003) $

***PLEASE ENSURE PRICING INCLUDES THE COSTS ASSOCIATED WITH SECTION

C.7 SECURITY OF THE PERFORMANCE WORK STATEMENT***

TECHNICAL CAPABILTY STATEMENT

(OFFERORS MUST COMPLETE)

The Offeror SHALL provide sufficient documentation of their technical capability, such as experience of the company and/or the key personnel and crew who will be performing the work, resumes, equipment lists, etc.

or other information to enable the Government to determine the company's capability on projects of similar type, size, scope and complexity.

USACE PAST USACE PAST PERFORMANCE QUESTIONNAIRE (PPQ)

(OFFERORS MUST COMPLETE)

AGENCY/COMPANY THAT WORK WAS PERFORMED FOR: _______________________________

POINT OF CONTACT & TELEPHONE NUMBER: __________________________________________

DATES SERVICES PROVIDED: ________________________________________________________

BRIEF DESCRIPTION OF SERVICES PROVIDED: _________________________________________

DATES SERVICES PROVIDED: ________________________________________________________

BRIEF DESCRIPTION OF SERVICES PROVIDED: _________________________________________

DATES SERVICES PROVIDED: ________________________________________________________

BRIEF DESCRIPTION OF SERVICES PROVIDED: _________________________________________

RELIEF GATE ATTENDANT

FOR LAKE RED ROCK PROJECT

KNOXVILLE, IOWA

1. BID SCHEDULE (LINE ITEMS/CLINS): Offerors must provide pricing on all items and entire quantities contained in the basic contract period and the option that is to be considered. Quotes received not complying with this requirement will be considered non-responsive and will be rejected.

Award will be made to the lowest priced technically acceptable quote. Please refer to clause 52.212-2 for quote evaluation factors and technical requirements.

2. DOCUMENTS TO RETURN: In order to be considered responsive, bidders must complete and return all of the following:

� Complete and return first page of solicitation, including offeror’s complete mailing address, telephone number, offeror’s name, title, and signature.

� Complete and return “Bid Schedule (CLINs)”.

� Submit information requested in Clause 52.212-2.

� Technical Capability Statement � Past Performance Questionnaire

Offeror’s must complete all fill-ins and assure all return pages are received by the due date and time shown on page 1 of the solicitation, at the address indicated. Completed quotation packages may be e-mailed to elizabeth.a.dennison@usace.army.mil. If mailed, please mark envelope “Proposal for W912EK-17-T-0012” and send to:

CONTRACTING DIVISION

US ARMY CORPS OF ENGINEERS

CLOCK TOWER BUILDING

1500 Rock Island Drive

ROCK ISLAND, IL 61201-2004

3. PREVIOUS DOLLAR AMOUNTS: The previous contract was awarded for the following amounts. NOTE: Quantities and specifications may have changed from previous contracts.

This information is provided for reference only.

2015 (APR – OCT, 2015), $14,190.00, $110.00 per day.

2016 (APR – OCT, 2016), $13,640.00, $110.00 per day.

4. SITE VISIT: Offerors may request a site visit. To request a site visit, contact the Lake Red Rock Project Office at (641) 828-7522, to schedule an appointment. The point of contact is Joseph C. Laird, telephone extension #6420 or e-mail joseph.c.laird@usace.army.mil.

5. WAGE RATES: Prevailing Wage Rates will apply for any award resulting from this solicitation for proposals. See the included Wage Determination, and contract clauses 52.222- 41, Service Contract Act of 1965 for details.

U.S. ARMY CORPS OF ENGINEERS

ROCK ISLAND DISTRICT

PERFORMANCE WORK STATEMENT

RELIEF GATE ATTENDANT

LAKE RED ROCK PROJECT, KNOXVILLE, IOWA

C-1 GENERAL INFORMATION

C-2 CONTRACTOR LIVING AREA AND FEE BOOTH - CLEANING AND

APPEARANCE

C-3 PUBLIC RELATIONS AND VISITOR ASSISTANCE

C-4 RECREATION USE FEE PROGRAM

C-5 BONDING REQUIREMENT

C-6 CAMPGROUND DATA

C-7 SECURITY

C-8 SCHEDULE OF SERVICE

C-9 SUSTAINABILITY

C-10 QUALITY ASSURANCE SURVIELLANCE PLAN (QASP)

W912EK-17-T-0012

U. S. ARMY CORPS OF ENGINEERS

LAKE RED ROCK, ROCK ISLAND DISTRICT

RELIEF GATE ATTENDANT (PWS)

C-1 GENERAL

C.1.1 CONTRACT LANGUAGE CLARIFICATION.

The term Contractor and Gate Attendant as used herein shall refer to the Contractor and/or all Contractor employees and/or all subcontractors performing the services of this contract. The term Contracting Officer shall refer to the agency person(s) having authority to issue modifications or otherwise change the terms and conditions of this contract. The Contracting Officer and the designated Contracting Officer Representative (COR) are responsible for ensuring performance of all necessary actions for effective contracting, compliance with contract terms, and safeguarding the interests of the United States in its contractual relationships.

C.1.2 GENERAL WORK DESCRIPTION.

The work required by this contract shall consist of the Contractor providing all labor and supervision necessary to perform Gate Attendant services in four campgrounds (Howell Station, Wallashuck, Whitebreast, and North Overlook) at Lake Red Rock. All Gate Attendant services shall be provided by this one contract. The Contractor shall provide all services in accordance with the Performance Work Statement. During the contract work periods, the Contractor shall live-on-site in the Wallashuck campground and staff the campground fee booths each scheduled work day, according to the contract Scope of Work, Section C-8, Schedule of Service.

C.1.3 PRIMARY GATE ATTENDANT DUTIES.

The Contractor shall staff a campground fee booth as scheduled, live-on-site in the campground, collect camping and other approved fees, sell annual day-use passes, register campers, process camping reservations from walk-in customers, balance funds and receipts. Gate attendants shall operate a computer system with registration software to operate the campground. Gate attendants shall assist the public by providing accurate information concerning the Corps of Engineers Recreation Use Fee Program and other project policies and programs. All attendants shall possess a valid driver’s license and be capable and physically able of performing all duties and fulfilling all requirements of this contract. Physical work requirements include standing, walking, sitting and using a computer keyboard for long periods. The work also requires excellent communication skills, providing assistance and information to the public. A schedule of hours the Contractor shall be in the booth is noted in section C-8, Schedule of Service.

C.1.3.1 Flags. The attendant shall raise and lower the United States and Corps of Engineers flags each day on the flagpole at the fee booth and follow guidance on lowering the flag to half mast when instructed by the government. The flags will be raised by 9:00 AM and retrieved at sunset.

C.1.3.2 Posting Reservations. Gate attendants are required to post all camp reservation cards prior to reservation arrivals according to project policy.

C.1.4 PRE-WORK ORIENTATION AND TRAINING.

The Contractor and all contractor employees and subcontractors shall attend pre-work orientation training at the Lake Red Rock project on the dates as specified in Scope of Work, Section C-8, Schedule of Service. Training days are listed in the Schedule of Service as workdays for which the Contractor shall be paid. Training shall be held from 9 a.m. to 4 p.m. with a one-hour lunch break, on the scheduled days. The Contractor will provide Proof of Insurance, Bonding Requirement, Quality Control Plan and Proof of acceptable Camping Unit at the pre-work/training meeting. At this meeting the Contractor shall also present and Accident Prevention Plan (APP), an accident prevention plan is a safety and health policy and program document that is contract specific. The accident prevention plan shall comply with the requirements set forth in the Abbreviated Accident Prevention Plan in USACE EM 385-1-1 in Appendix A.

C.1.5 GATE ATTENDANT WORK COORDINATION MEETINGS.

The Contractor shall attend monthly work coordination meetings each year of the contract. These meetings shall be held at the Lake Red Rock administration building.

C.1.6 GOVERNMENT PROPERTY, UTILITIES, AND SUPPLIES.

During the contract work periods the Government will furnish the following listed items to the Contractor for the performance of contract services. All Government property, utilities and supplies shall be properly secured at all times and used for official, contracted service purposes only.

C.1.6.1 Government Provided Campsite. The Government will provide a full-hookup campsite for the contractor. The designated site is located at the Wallashuck campground. The site will be provided with electrical service, sewer, potable water service, picnic table, fire ring and storage shed. Any personal items to be stored must be approved prior to placement in the storage shed. All personal items are stored at the owner’s risk.

The Government assumes no responsibility, nor liability for losses resulting from any interruption or outage of utility services, regardless of reason or duration of outage. The Contractor shall place their camping unit on site at least one day but no more than three days prior to start of contract period of performance; and shall remove the camping unit, along with all personal property no later than five (5) days after the end of the contract work period, unless the recreation area is to be closed. Utilities may not be provided after the work period has ended. The Contractor shall keep their site clean and orderly during the duration of the contract. The Contractor will be responsible for supplying all the material and labor for hooking the camping unit to existing water, sewer, and electric lines. Major storm damage, high pool levels, floods, other natural causes, major construction activities, and national security may result in the closing of recreation areas from time to time. The Contractor’s campsite may or may not be available for occupancy if the area it is located in is closed. The COR will notify the Contractor of any closures/re-openings. The contractor is allowed to keep one pet (dog or cat) only at the site designated for the contractor’s camping unit. Pets shall not be allowed in or around the fee booth. Pets must be kept confined or on a 6 foot leash. Note: vehicle parking is available near the fee booth.

C.1.6.2 Fee Booth Equipment and Supplies. The Government will provide a heated, air-conditioned, campground fee booth with electric service, computer equipment to register campers, business phone, floor safe, stationary supplies, computer, printers/paper, credit card equipment, gate attendant manual, flags, and communications radio. The Government will also provide cleaners, detergents, disinfectants, deodorizers, wasp spray, hoses for watering flowers, and other needed supplies for maintaining and cleaning the fee booth.

C.1.7 CONTRACTOR PROVIDED PROPERTY, SUPPLIES AND LABOR.

C.1.7.1 Camping Unit. The Contractor shall provide a factory-built, fully operable, “self-contained” recreational vehicle (RV) of the travel trailer or motor-home type to serve as temporary living quarters for the duration of the contract work periods. Gate attendants shall use their camping unit as a regular domicile and shall live-on-site for the duration of the contract work periods. For purposes of this contract, a camping unit is defined as a travel trailer, motorhome, or fifth wheel trailer, which may be "lived in" without any electrical, water, or sewage hookups. The unit must have a potable water and waste water system, bathing facilities, cooking facilities, and appropriate food storage facilities.

Travel trailers, motorhomes, and fifth wheel trailers as defined by the Code of Iowa are acceptable camping units for use under this contract. Therefore, under this contract a tent, pop up camper, or mobile home is not considered as an acceptable camping unit.

C.1.7.2 Title 36 Compliance/Suitable Vehicle(s). The Contractor shall comply with all provisions of Title 36 Code of Federal Regulations pertaining to Corps of Engineers areas and all other local, state and federal regulations as apply. All vehicles shall be properly licensed, insured and maintained in a safe, clean condition. At the pre-work orientation and training meeting the Contractor shall provide a Certificate of Insurance for all vehicles that will be used to provide contract services. All vehicles operating on project roads shall be licensed for street use.

C.1.7.3 Expenses for Remittance of Collected Fees. All costs incurred by the Contractor for the remittance and transmittal of collected fees including cashier's checks or money order fees and postage, shall be paid by the Contractor. These costs are estimated to be approximately $100 per season. This estimate does not include Contractors roundtrip transportation expenses to the post office and bank.

C-2. CONTRACTOR LIVING AREA AND FEE BOOTH CLEANING AND

APPEARANCE

C.2.1 GENERAL APPEARANCE.

The campground fee booth is a Government Office and its appearance and use shall be maintained in a professional, business-like manner. Smoking is prohibited in the fee booth.

C.2.2 FEE BOOTH CLEANING.

The Contractor shall thoroughly clean the interior and exterior of the fee booth and its immediate surroundings, once per week. Cleaning of the fee booth and its immediate surroundings shall include:

Interior and exterior walls, windows and light fixtures and replacing light bulbs.

All ornamental plantings in the immediate area of the fee booth shall be kept free of weeds and grasses.

All computer and related equipment and cables.

Floors, counters and desktops.

Removal of bird and wasp nests, and spider webs, and spraying for insects and wasps.

Water plants and shrubs around the fee booth as needed.

C.2.3 VISITORS AND SITE OCCUPANCY.

At no time shall any visitor be allowed to park their RV on the Contractor's site nor connect to utilities provided for the use of the Contractor.

C-3. PUBLIC RELATIONS AND VISITOR ASSISTANCE.

C.3.1. GENERAL DUTIES. The Contractor’s primary visitor assistance duties shall be to courteously assist visitors (on scheduled work days) and inform visitors of park rules and regulations, promptly report disturbances and/or emergencies, and conduct tours of the campground, listed in C.3.2. Enforcement of federal regulations and the apprehension of violators is the responsibility of the Corps of Engineers and local law enforcement personnel and not part of the duties or responsibilities of this contract.

C.3.2. CAMPGROUND TOURS.

The contractor is required to conduct two daily tours, except as noted in Performance Schedule, of the entire campground at the following times as designated:

The first tour shall be prior to the daily opening of the entrance station at 9

AM.

The second tour shall be at approximately 3 PM, just prior to the fee booth opening.

The Contractor shall provide their own transportation for conducting campground tours.

C.3.3. PERSONAL APPEARANCE AND CONDUCT. Gate attendants shall at all time promote a positive, professional image of themselves and the Corps of Engineers.

C-4. RECREATION USE FEE PROGRAM.

C.4.1. GENERAL DUTIES. Gate attendants shall administer all fee collection, fee transmittal and remittance, credit card, refund, and reservation programs according to the policies and procedures established by the Corps of Engineers. Gate attendants shall have sufficient cash on hand to make change for campers and shall accept cash, personal checks, traveler’s checks, and authorized credit cards as methods of payment.

C.4.2. FEE COLLECTIONS AND TRANSMITTAL. The Contractor shall register campers, collect use fees and issue receipts using a computer program. Gate attendants shall staff the fee booth on the days and hours as scheduled and collect appropriate fees.

Fees shall be collected for camping and other authorized point-of-sale items. Transmittal of fees shall require the Contractor to convert all collected cash to a cashiers check or money order and mail all collected monies to a designated lock box address. Amounts collected must balance with user permits issued or the contractor will be required to reimburse the government for any shortages or questionable loss. Any loss shall be immediately reported to the COR. The Contractor shall complete a computer-generated report for each Deposit Summary Report (DSR) remittance. Copies of all reports shall be delivered to the Red Rock administration office. Remittances shall be made a minimum of once weekly and any time the total amount collected but not transmitted exceeds $5,000.00.

C.4.3. SAFEGUARDING FEES. The Contractor shall make a diligent effort to collect all fees due to the Government and shall properly secure and safeguard all fees.

The contractor is responsible for all collected funds until such time as the remittances have been mailed to, received by, and accounted for as being correct at the designated lock box address. Remitted funds must balance with receipts issued. Money shall not be left in the fee booth unattended except when secured in the cash drawer during fee booth duty hours; or locked in the safe provided by the Government, for overnight storage. Personal monies of the Contractor(s) shall not be commingled with Government monies. Gate attendants shall not make cash refunds but shall collect all necessary information and assist campers in applying for refunds.

C.4.4. AUDITS. All gate attendants are subject to unannounced fee audits, including, but not limited to: computer transactions, change fund and all fee collection records. Audits will only be performed by authorized personnel.

C.4.5. CAMPSITE RESERVATION PROGRAM. Individual and group campsites at Lake Red Rock campgrounds may be reserved through the National Recreation Reservation Service (NRRS). This service is operated under a separate, nationwide, Government service contract. Through the NRRS, the reservation contractor operates a nation-wide call center with a toll free phone number and an internet site, to provide the following services: accept individual and group camping reservations for the U. S. Army Corps of Engineers, the U. S. Forest Service, Bureau of Reclamation, Bureau of Land Management and the National Park Service; process cancellations, changes, refund and credit requests; collect and remit fees; and daily transmit reservation information to each individual campground that is part of the NRRS. Gate attendants shall administer the reservation program according to the policies and procedures established by the Corps of Engineers. Gate attendants shall perform specific duties daily to implement the reservation program. Duties include the following: maintaining current on-site records; posting reservable campsites; checking site availability for customers; check-in registration processing; reviewing daily reports, etc. Attendants utilizing computer software will be oriented and trained. Specific duties and procedures will be entailed in the gate attendant manual and through pre-work training provided by the government. Attendants will not provide advance reservation services over the phone.

C.4.6. REGISTRATION OF CAMPERS AND VISITORS. The Contractor shall accurately collect all information as required to properly register all campers and visitors.

Such information shall include; name, address, phone number, vehicle license number, type of camping unit, length of stay, campsite occupied, Federal Recreation Age/Access Pass numbers and method of payment. The Contractor shall furnish all campers and visitors with the appropriate information and brochures such as area maps, campground rules, Title 36 CFR regulations, receipt, campsite post card, and vehicle pass.

C.4.7. RECORD KEEPING AND REPORTING DUTIES. Contractors shall maintain and submit written records and shall report problems and incidents including the following:

Damaged, vandalized and/or malfunctioning facilities, utilities, fixtures, equipment, and general area maintenance and repair needs. The Contractor shall report such items to a park ranger immediately upon discovery and shall submit a completed Work Order form.

Collect and report information on written forms, concerning Lost and Found property. Safeguard found property until it can be turned-in to a park ranger.

Visitor complaint and comment forms.

Campsite reservation information.

The attendant shall promptly report all accidents to a park ranger.

C.4.8. MISCELLANEOUS DUTIES. Other work activities gate attendants shall perform include:

If contract area is selected for customer care surveys, the Contractor shall assist with distributing those surveys from the fee booth during scheduled work hours and collecting comment cards.

C-5. BONDING REQUIREMENT.

The contractor shall furnish a $5,000.00 fidelity bond against loss of government funds at the prework meeting. The Contractor shall not be allowed to start work until proof of bond is provided. The bond shall be for the Contract Basic Period only and must be renewed for Option Periods, which are exercised by the Government. Inability to obtain a bond shall be grounds for disqualification. The following options can be used in lieu of providing a fidelity bond.

Deposit with the Contracting Officer:

Certain United States bonds or notes with par value no less than $5,000.00.

Certified cashier's check, bank draft, post office money order or currency of $5,000.00 value.

An irrevocable, unconditional, letter of credit from a financial institution for no less than $5,000.00.

C-6. CAMPGROUND DATA. Lake Red Rock is Iowa’s largest lake. The four (4) campgrounds that the Relief attendant works at have between 52-143 campsites (including 2 small group camp areas located in one area). Red Rock is just 10 minutes from Pella, known for its Dutch heritage and 15 minutes from Knoxville, Sprintcar Capitol of the world. Campground programs are conducted on weekends Memorial Day through Labor Day. White Pelicans migrate through the lake area every spring and fall;

large numbers of bald eagles are observed during winter months (Nov-early Mar). The campgrounds are an hour’s drive to Des Moines, which has shopping malls, museums, zoo, and many other attractions. For more information on Lake Red Rock, visit the website at: www.lakeredrock.org.

C-7. SECURITY

For Access and General Protection Policy and Procedures. All Contractors and sub-contractor employees shall comply with installation and facility access guidelines and rules as stated herein. Contractor workforce must comply with all personal identity verification requirements as directed by Department of Defense, Department of the Army Headquarters, Rock Island District and/or local policy. In addition to the changes otherwise authorized by the Changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in Contractor security matters or processes.

In support of Rock Island District evaluation of personnel authorized for access to federal facilities, the Contractor shall submit background checks that have been conducted by a bonded third party within the last 6 months of Notice to Proceed date and authorize reports to be provided to the Rock Island District Security and Law Enforcement Office by the third party. The background check will cover, at a minimum, the ten years covering states the employee has lived in, national criminal records check which includes felony and misdemeanor offenses, Department of Motor Vehicles records, and a national sex offender registry check, submitted 14 days prior to accessing the project site.

Identification Badges: The Contractor shall be responsible for furnishing a photo identification badge/card to each employee prior to the employee's work on-site, and for requiring each employee engaged on the work to display identification. At a minimum, the badge shall have the following items shown, the employee’s picture, employee’s name, and company name working for. The badge will be prominently displayed unless restricted for safety concerns, in which case it will be available for immediate display upon request (carried on person).

As employees are added or deleted from the submitted and approved Access Control List (ACL), this information will be reported immediately to the Contracting Officer (KO).

Added employees will not be permitted on-site until requirements of this paragraph are completed, submitted, and approved.

Disqualifying factors include, but are not limited to:

(1) Criminal conduct, in particular violent crime and sex offenders;

(2) Habitual use of intoxicating beverages to excess as evidenced by Driving under the influence or public intoxication records; or

(3) Any illegal activity or other disqualification which makes the individual unfit for service (e.g. drug trafficking or procurement fraud).

In addition to the submitted background checks, supplemental agency checks may be performed at the discretion of the Rock Island District security personnel. The Contractor agrees to cooperate and ensure that Contractor personnel provide any documentation required to complete these checks. Any person lacking proper identification credentials or deemed a security threat may be denied access to the project. Such action in no way relieves the Contractor from performance of the Contract. The Rock Island District retains the right to deny any Contractor and sub-contractor employee from working on a contract awarded by the Rock Island District based on final background investigation results. All information received as a result of a background check will be handled according to Privacy Act regulation.

In the event that an unexpected change in personnel is required, due to sudden absence of a critical path employee, the Contractor shall immediately contact the Contracting Officer to coordinate obtaining written approval from the Security Office for new/additional personnel to be brought on site prior to background check acceptance.

Contractor shall submit Personnel Change Request Form and will receive written authorization from the Security Office prior to bringing new personnel on site, and ensure a background check is sent to the Rock Island District Security Office no later than ten days from written notice of approval. The Rock Island District reserves the right to terminate access of the employee upon completion of the Government’s review of the background check and the Contractor shall be notified immediately of any such Government decision.

In the event of an unforeseen change in work site conditions which may require a contract modification, and the contractor is required to immediately add personnel, a Personnel Change Request Form will be submitted to and approved by the Security Office prior to bringing new personnel on site, and ensure a background check is sent to the Rock Island District Security Office no later than ten days from written notice of approval. The Rock Island District reserves the right to terminate access of the employee upon completion of the Government’s review of the background check and the Contractor shall be notified immediately of any such Government decision.

Subcontractor personnel not expected to be on the worksite for more than 15 days may be allowed on site with the following conditions:

1) Employee will be on site a total of 15 days or less, for the duration of the project.

2) Employee is added to the ACL as a short term employee.

3) Employee is escorted while on site. This is defined as being in the line of sight of an identified contractor employee who has a background check on file with the Rock Island District (as noted on the ACL).

4) Each contractor employee can sponsor only five short term employees at a time.

Foreign National employees: Due to a difference in background check procedures for long term foreign national employees, all such employees must provide a photocopy of their passport to the Rock Island District Security Office NLT 30 days prior to arrival on site. Short term foreign national employees (e.g. specialists with a two week period of performance) may work on site with the following conditions:

1) Foreign national employee will be on site a total of 15 days or less, for the duration of the project.

2) Foreign national employee will comply with E-verify requirements E-verify paragraph).

3) Approved and identified contractor employee shall escort the foreign national employee at ALL times while on site.

4) Each contractor employee can sponsor only one short term foreign national at a time.

Personnel Change Request Form

Contract #_______________ Date___________ We, _____________________, respectfully request to add/replace (circle one) personnel to the jobsite due to the following situation:

Personnel to be conditionally added to the ACL (escorted by):

Background checks (if required for a long term employee) shall be submitted by close of business on (insert proposed date): ________________

(Insert signature block)

Pre-screen candidates using E-Verify Program. The Contractor must pre-screen Candidates using the E-verify Program website (http://www.uscis.gov/e-verify) to meet the established employment eligibility requirements. The Contractor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. Documentation of company enrollment in E-verify, via a print screen of the company profile within the E-verify system, must be submitted to the Security Office no later than 3 business days after the initial Notice to Proceed.

*When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification must be given/coordinated with the designated Government representative. This Form will be provided to the Security Office after Notice to Proceed is given.

C-8. SCHEDULE OF SERVICE. The following tables detail the work schedule and period of service for the contract Base Period and both Option Periods. The Contractor is responsible for proper execution of all work and duties in accordance with the following specifications.

C.8.1. BASE PERIOD SCHEDULE OF SERVICES FOR RELIEF

ATTENDANT

Base Period of Service: 25 April through 25 September 2017 (124 days)

- Work Days for Base Period:

o Training (2 days) : 25–26 April 2017 from 9 AM – 4 PM o Booth: April 27-28; May 1-8, 11-18, 21-28, 31; June 1-7, 10-17, 20-27, 30; July 1-7, 10-17, 20-27, 30-31; August 1-6, 9-16, 19-26, 29-31;

September 1-5, 8-15, 18-25.

- Staffing Requirements:

Staff fee booth during open hours and in accordance with work schedule.

o Saturday through Thursday – Minimum 1 person o Friday – Minimum 2 persons

The contractor is provided 2 days off within a 10 day cycle as designated in Performance Schedule

- Hours of Operation:

o Saturday through Thursday

9:00 – 11:00 AM

3:00 – 8:00 PM

o Friday

9:00 – 11:00 AM

3:00 – 9:00 PM

C.8.2. OPTION PERIOD I OF SERVICES FOR RELIEF ATTENDANT

Option Period of Service: 25 April through 24 September 2018 (123 days)

- Work Days for Option Period I:

o Training (1 day) : 25 April 2018 from 9 AM – 4 PM o Booth: April 26-27, 30, May 1-7, 10-17, 20-27, 30-31; June 1-6, 9-16, 19-26, 29-30; July 1-6, 9-16, 19-26, 29-31; August 1-5, 8-15, 18-25, 28-31; September 1-4, 7-14, 17-24.

- Staffing Requirements:

Staff fee booth during open hours and in accordance with work schedule.

o Saturday through Thursday – Minimum 1 person o Friday – Minimum 2 persons

The contractor is provided 2 days off within a 10 day cycle as designated in Performance Schedule

- Hours of Operation:

o Saturday through Thursday

9:00 – 11:00 AM

3:00 – 8:00 PM

o Friday

C.8.3. OPTION PERIOD II OF SERVICES FOR RELIEF ATTENDANT

Option Period II of Service: 24 April through 30 September 2019 (127 days)

- Work Days for Option Period II:

o Training (1 day) : 24 April 2019 from 9 AM – 4 PM o Booth: April 25-26, 29-30, May 1-6, 9-16, 19-26, 29-31; June 1-5, 8-

15, 18-25, 28-30; July 1-5, 8-15, 18-25, 28-31; August 1-4, 7-14, 17- 24, 27-31; September 1-3, 6-13, 16-23, 26-30.

- Staffing Requirements:

Staff fee booth during open hours and in accordance with work schedule.

o Saturday through Thursday – Minimum 1 person o Friday – Minimum 2 persons

The contractor is provided 2 days off within a 10 day cycle as designated in Performance Schedule

- Hours of Operation:

o Saturday through Thursday

9:00 – 11:00 AM

3:00 – 8:00 PM

o Friday

C-9. SUSTAINABILITY

The contractor shall meet the recycled content requirements set forth by EPA. The link is provided. The list is periodically updated; reviewers should check EPA’s website (http://www3.epa.gov/epawaste/conserve/tools/cpg/products/) for updates.

The contractor shall ensure that individual products contain recycled-content for all contractor-furnished supplies.

The contractor shall meet the Bio-Preferred Program requirements set forth by USDA. The following list is current as of 1 Jan 2016. The list is periodically updated, so reviewers should check USDA’s website (http://www.biopreferred.gov/BioPreferred/faces/pages/ProductCategories.xhtml) for updates.

The contractor shall use bio-based products for equipment maintenance.

C-10. QUALITY ASSURANCE SURVEILLANCE PLAN

Purpose: This Quality Assurance Surveillance Plan (QASP) is a Government developed and applied document used to make sure that systematic quality assurance methods are used in the administration of the Performance Based Service Contract (PBSC) standards included in this contract. The intent is to ensure that the contractor performs in accordance with performance metrics set forth in the contract documents, that the Government receives the quality of services called for in the contract, and that the Government only pays for the acceptable level of services received.

1. Critical performance processes and requirements. Critical to the performance of the contract, the contractor shall provide all personnel equipment, tools, materials, supervision, transportation, other items and services necessary to perform as defined in this Performance Work Statement (PWS). The contractor shall provide accurate transaction processing to ensure that material accountability comply with safety and security requirements, in accordance with this PWS. Additionally, the contractor shall be accountable for all auditable documents, establish/maintain effective quality, and perform required within prescribed timeframes. The performance process is the timely, accurate, and thorough completion of all contract requirements.

2. Performance Standards

a. Schedule. The dates for services and the actual accomplishment of the services in accordance with the schedule will be assessed against original dates of services and milestones established for the contract.

b. Service. The services required to be performed will be assessed against the PWS detailed in the contract, for the required content, quality, timeliness, and accuracy.

c. Past Performance. In addition to schedule and services, and cost aspects of performance discussed above, pursuant to FAR 42.15, the Government will assess the contractor’s record of conforming to contract requirements and to standards of good workmanship, the contractor’s adherence to contract schedules including the administrative aspects of performance, the contractor’s history of reasonable and cooperative behavior and commitment to customer satisfaction, and the contractor’s business-like concern for the interest of the customer.

3. Surveillance methods. The primary methods of surveillance used to monitor performance of this contract will include, but not be limited to: random or planned sampling, periodic inspection, Contractor Self Reporting, and validated customer complaints.

a. Random/Scheduled Monitoring. Random and/or scheduled monitoring will be conducted if and when deemed necessary by the COR to ensure compliance with the terms of the contract. Using the attached matrix the COR will determine whether the contractor is in compliance with the terms of the contract.

b. Contractor Self-Reporting. The contractor shall provide as needed status reports that document significant problems/issues and potential resolutions.

c. Customer Feedback. Customer feedback will be obtained from valid customer complaints. Customer complaints, to be considered valid, must set forth clearly and in writing the detailed nature of the complaint; must be signed and must be forwarded to the COR by the contractor. The contractor shall maintain a log of all customer complaints as well as a copy of each complaint in a documentation file. The COR may request to review the log and/or documentation file at any time.

4. Performance Measurement. Performance will be measured in accordance with the following table:

Performance-Based Matrix, Attachment A

Performance Element

Performance Requirement

Surveillance Method Frequency Acceptable Quality Level

Contract Services

Contract Services furnished as prescribed in the PWS as applicable.

Inspection by the

COR

Random inspection of all sampling of contract services.

>95% of services inspected performed timely and without rework required.

Overall Contract Performance

Overall contract performance of sufficient quality to earn a Satisfactory (or higher) rating in the COR’s annual report on contractor performance

Assessment by the

COR

Annual All service elements rated Satisfactory (or higher) Satisfactory = 95% or above average contract acceptable random sampling

Contractor Self Reporting

Contract Services furnished as prescribed in the PWS as applicable.

Contractor Self Reports

Monthly >95% of services reported performed timely and without rework required.

Customer Feedback

Customer complaints reviewed by COR

Inspection by the

COR

Per Occurrence 100% of valid customer complaints resolved

Invoicing Monthly invoices per contract procedures are timely and accurate.

Review & acceptance of the invoice by COR

Monthly 100% accuracy

Incentives/Disincentives:

For each item that does not meet acceptable levels, the Government may issue a Contract Discrepancy Report (CDR). CDRs will be forwarded to the Contracting Officer with a copy sent to the contractor. The contractor must reply in writing within 5 days of receipt identifying how future occurrences of the problem will be prevented. Based upon the contractor’s past performance and plan to solve the problem, the Contracting Officer will determine if any further action will be taken.

In accordance with the inspection of services provisions of the contract (52.212-4 (a) Inspection/Acceptance), the contractor will provide quality products in a timely manner since the Government can require the contractor, at no additional cost, to replace or correct work that fails to meet contract requirements.

CLAUSES INCORPORATED BY FULL TEXT

52.204-7 SYSTEM FOR AWARD MANAGEMENT (OCT 2016)

(a) Definitions. As used in this provision--

Electronic Funds Transfer (EFT) indicator means a four-character suffix to the unique entity identifier. The suffix is assigned at the discretion of the commercial, nonprofit, or Government entity to establish additional System for Award Management records for identifying alternative EFT accounts (see subpart 32.11) for the same entity.

Registered in the System for Award Management (SAM) database means that--

(1) The Offeror has entered all mandatory information, including the unique entity identifier and the EFT indicator, if applicable, the Commercial and Government Entity (CAGE) code, as well as data required by the Federal Funding Accountability and Transparency Act of 2006 (see subpart 4.14) into the SAM database;

(2) The offeror has completed the Core, Assertions, and Representations and Certifications, and Points of Contact sections of the registration in the SAM database;

(3) The Government has validated all mandatory data fields, to include validation of the Taxpayer Identification Number (TIN) with the Internal Revenue Service (IRS). The offeror will be required to provide consent for TIN validation to the Government as a part of the SAM registration process; and

(4) The Government has marked the record ``Active''.

Unique entity identifier means a number or other identifier used to identify a specific commercial, nonprofit, or Government entity. See www.sam.gov for the designated entity for establishing unique entity identifiers.

(b)(1) By submission of an offer, the Offeror acknowledges the requirement that a prospective awardee shall be registered in the SAM database prior to award, during performance, and through final payment of any contract, basic agreement, basic ordering agreement, or blanket purchasing agreement resulting from this solicitation.

(2) The Offeror shall enter, in the block with its name and address on the cover page of its offer, the annotation ``Unique Entity Identifier'' followed by the unique entity identifier that identifies the Offeror's name and address exactly as stated in the offer. The Offeror also shall enter its EFT indicator, if applicable. The unique entity identifier will be used by the Contracting Officer to verify that the Offeror is registered in the SAM database.

(c) If the Offeror does not have a unique entity identifier, it should contact the entity designated at www.sam.gov for establishment of the unique entity identifier directly to obtain one. The Offeror should be prepared to provide the following information:

(1) Company legal business name.

(2) Tradestyle, doing business, or other name by which your entity is commonly recognized.

(3) Company physical street address, city, state, and Zip Code.

(4) Company mailing address, city, state and Zip Code (if separate from physical).

(5) Company telephone number.

(6) Date the company was started.

(7) Number of employees at your location.

(8) Chief executive officer/key manager.

(9) Line of business (industry).

(10) Company headquarters name and address (reporting relationship within your entity).

(d) If the Offeror does not become registered in the SAM database in the time prescribed by the Contracting Officer, the Contracting Officer will proceed to award to the next otherwise successful registered Offeror.

(e) Processing time, which normally takes 48 hours, should be taken into consideration when registering. Offerors who are not registered should consider applying for registration immediately upon receipt of this solicitation.

(f) Offerors may obtain information on registration at https://www.acquisition.gov.

(End of clause)

52.204-9 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL (JAN 2011)

(a) The Contractor shall comply with agency personal identity verification procedures identified in the contract that implement Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24, and Federal Information Processing Standards Publication (FIPS PUB) Number 201.

(b) The Contractor shall account for all forms of Government-provided identification issued to the Contractor employees in connection with performance under this contract. The Contractor shall return such identification to the issuing agency at the earliest of any of the following, unless otherwise determined by the Government:

(1) When no longer needed for contract performance.

(2) Upon completion of the Contractor employee's employment.

(3) Upon contract completion or termination.

(c) The Contracting Officer may delay final payment under a contract if the Contractor fails to comply with these requirements.

(d) The Contractor shall insert the substance of…