W912DY-17-R-A001_Q&A_ATTACHMENT_3.docx

Solicitation W912DY-17-R-A001 IBM Maximo Software Maintenance/Support

Request for Quote (RFQ) Questions/Answers

1. Q. Who is the IBM rep currently handling the FCT licensing?

A. Ms. Melissa Tavel, 770-863-1536, mtavel@us.ibm.com

2. Q. Do all of the sites begin/end on the same date?

A. ATTACHMENT 1 – Requirements Listing has been updated to reflect the expiration dates of all sites. The licenses listed under the NUCLABS Bechtel Marine Propulsion site expire on 31 August 2017. Pricing offered for this site should be pro-rated to reflect the alternate expiration date and should fall in line with expiration dates of the other sites for the option years.

3. Q. Can you confirm the billing/invoice information for this requirement?

A. PENDING… The invoicing issues regarding annual invoicing vs. quarterly in the arrears invoicing are being discussed and we anticipate publishing clear guidance, via a solicitation amendment, no later than 23 May 2017.

4. Q. Can you please clarify the following… All support subscription parts from IBM are annual by definition and name. "Annual Renewal" is in the official name of each part included in the RFQ. Requesting an invoice schedule quarterly contradicts the parts listed in the RFQ. Additionally, IBM does not offer "Quarterly Renewal" parts. For clarity, partners are invoiced for the subscription annually. No other option provided by IBM. Having the requirement for quarterly invoices essentially amounts to short-term financing of the annual renewal for each site A. PENDING… The invoicing issues regarding annual invoicing vs. quarterly in the arrears invoicing are being discussed and we anticipate publishing clear guidance, via a solicitation amendment, no later than 23 May 2017.

5. Q. Has there been any change to the following payment statement in the subject solicitation? “Payment Schedule: INVOICES SHALL BE SUBMITTED QUARTERLY IN THE ARREARS. No annual billing will be accepted.”

A. PENDING… The invoicing issues regarding annual invoicing vs. quarterly in the arrears invoicing are being discussed and we anticipate publishing clear guidance, via a solicitation amendment, no later than 23 May 2017.

6. Q. Can you please clarify the following… The latest amendment states "Annual Software maintenance includes all current licenses" may contradict the itemized part (CLIN) listing. Essentially is saying that what is licensed now is included and the itemized list in the RFQ will supersede the "all current license" term.

A. The Statement of Work (SOW) has been updated. See ATTACHMENT 3 – Statement of Work.

7. Q. Can you confirm with IBM what the part number is for the express licenses listed under Sites 7949030/Patrick AFB and 3670140/Bechtel Marine Propulsion?

A. ATTACHMENT 1 – Requirements Listing has been updated to reflect a revision to the part number for the express licenses. The updated part number is E0EEWLL.

8. Q. Has the Army considered converting the Flexible Contract Type (FCT) licensing to Passport Advantage (PA) licensing?

A. At this point in time, the customer is not looking to convert the FCT licensing to PA licensing.

9. Q. Do you have a separate Request for Proposal for PA licenses, or strictly FCT licenses?

A. Our office has not received a separate requirement for the PA sites as of yet. We will be contracting strictly for the FCT licenses right now. ATTACHMENT 1 – Requirements Listing has been updated to reflect the removal of the PA sites.

10. Q. Can you provide Part Numbers for the entitlements/SITE ID the end user is utilizing?

A. Part numbers have been provided. ATTACHMENT 1 – Requirements Listing has been updated to reflect the part numbers.

11. Q. Can you provide the AFTAC and NUCLABS contracts for verification and/or pricing information?

A. The AFTAC Site 3696168 has been deleted on this requirement. The contract/pricing information for NUCLABS Site 3670140 is unavailable. ATTACHMENT 1 – Requirements Listing has been updated to reflect these changes. We have been unable to obtain the pricing information for the NUCLABS site, as the maintenance was purchased by a third party vendor as part of a larger contract.

Comment by Wheeler, Kimberly L CIV USARMY CEHNC (US): Is this wording ok?

12. Q. Please provide the aggregate number of service tickets generated by NSSG for the last 2- years?

A. IBM has provided the call history information for the last 12-months. See ATTACHMENT 2 – Call History Log.

13. Q. Who is the incumbent on this contract and why are you looking for another vendor?

A. The incumbent is IBM. The previous contract is expiring and we are competing the follow-on requirement.

14. Q. Is there any Security clearance require for this contract? If so what level?

A. No security clearance requirements have been identified.

15. Q. If Security clearance is required are you willing to give us an interim clearance while we will be working on getting fully compliant?

A. Not Applicable

16. Q. Is IBM offering the resellers price protection on the option year pricing?

A. We cannot speak for IBM. You will need to contact IBM for an answer to this question.