DRAFT_OMEE_PWS_Sep2016.pdf

Performance Work Statement

PERFORMANCE WORK STATEMENT

OPERATIONS AND MAINTENANCE ENGINEERING ENHANCEMENT

SECTION C-1

GENERAL INFORMATION

1.1. SCOPE OF WORK. The contractor shall provide all personnel, equipment, tools, vehicles, materials, supervision, subcontracts, and other items and services necessary to perform all operation, maintenance and repair tasks and functions for medical facilities as defined in this performance work statement (PWS), except government-furnished property and services as identified in Section C-3, at the location defined in each Task Order. Work will be performed to the standards in this contract. This contract is to provide performance-based Operation and Maintenance (O&M) services at Government medical (with limited non-medical) facilities in the continental United States (Zone 1), Alaska and Hawaii (Zone 2), as well as overseas locations (Zone 3) to include Japan, Germany, Korea, Thailand, the United Kingdom and Italy.

1.1.1. FACILITIES. The medical facilities to be maintained are identified in Technical Exhibit 1 (TE- 1) which will be included with the task order PWS.

1.2. QUALIFYING CORPORATE EXPERIENCE REQUIREMENTS. The contractor shall have experience in managing and performing an Operation, Maintenance and Repair program as described herein. This experience must have been gained as a result of the contractor being regularly engaged in the business of providing operation, maintenance, and repair services in healthcare facilities.

1.3. CONTRACTOR PERSONNEL. The contractor shall have demonstrated knowledge of codes, standards, directives, and criteria governing the operation, maintenance and repair of medical treatment facilities, including, military requirements, the Joint Commission on Accreditation of Health Care Organizations (JCAHO) or the Accreditation Association for Ambulatory Health Care (AAAHC) as applicable, National Fire Protection Association (NFPA), Occupational Safety and Health Administration (OSHA) and the Environmental Protection Agency (EPA).

1.3.1. Contractor Maintenance Manager. The contractor shall provide a contract maintenance Manager (CMM) who shall be responsible for the performance of the work. The name of this person and an alternate or alternates who have authority to act for the CMM when absent, will be designated in writing to the contracting officer (CO) prior to the task order start date. The CMM or alternate will have full authority to act for the contractor on all task order matters relating to daily operation of this task order.

1.3.1.1. Contractor Maintenance Manager's Duty Hours. The Contract Maintenance Manager or alternate will be on-site during normal duty hours (0730 to 1630) to meet with government personnel (designated by the contracting officer) to discuss problem areas. After normal duty hours, the CMM or alternate will respond to the MTF for situations requiring their presence on-site within one hour.

1.3.1.2. Contractor Maintenance Manager's Qualifications and Experience. The Contract Maintenance Manager will be technically qualified in the field of Healthcare Facilities Management and should have, as a minimum, three (3) years experience in medical facility operations and maintenance, including the supervision of a diversified work force responsible for operations, maintenance and repair of medical facility systems. The CMM will also have working experience with NFPA, EPA, and Occupational Safety and Health Administration (OSHA) codes and standards and JCAHO or AAAHC accreditation. The CMM and alternate must be able to read, write, speak, and understand English.

1.3.1.3. Contractor Maintenance Manager Absence. The CMM will notify the Contracting Officer Representative (COR) of planned or unplanned absences of one workday or more. The CMM will provide the name of the alternate/acting CMM who will be performing CMM duties during the absence.

1.3.2. Contractor Employees. The contractor shall ensure that all potential employees have a background check performed by local law enforcement authorities prior to employment under the terms of this task order. The contractor shall not employ any individual whose background indicates an unacceptable threat to life, health and safety of patients, staff, visitors and/or government property. The contractor shall not employ any person for work on this task order if such person is identified to the contractor by the CO as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population. Where reading, understanding, and discussing safety and environmental warnings are an integral part of a contractor’s employee’s duties, that employee shall be able to understand, read, write, and speak English. The speaking skill is not required where a contractor employee is hearing impaired.

1.3.2.1. Contractor Personnel Appearance and Identification. Contractor personnel will present a neat appearance and be easily recognized as contractor employees. The contractor will provide each employee with an identification badge that includes the employee's name, employee's photograph, and name of the contractor.

Identification shall be available at the time of employment and will be worn or attached to the outer garment.

Contractor personnel will be free of body odor and wear a clean uniform/clothing each day. Fingernails must be kept clean and free of dirt, and hair must be neatly combed. Jewelry must be kept to a minimum.

1.3.2.2. Personnel Qualifications. Before allowing employees to start work under the terms of this contract, the contractor shall ensure that employees have the required qualifications and, if applicable, have the required current and valid professional certifications or licenses, in compliance with federal, state, and local environmental requirements or laws. Personnel operating motor vehicles will have a valid state driver’s license. When requested, the contractor will provide the CO with information on the qualifications or certifications for employees and subcontractors.

1.3.2.3. Employment Restrictions. The contractor shall not employ any person who is an employee of the United States Government if employing that person would create a conflict of interest or the appearance of a conflict of interest. Additionally, the contractor shall not employ any person who is an employee of the Department of Defense, either military or civilian, unless such persons seek and receive approval according to DOD Directive 5500.7, Joint Ethics Regulations (JER).

1.3.2.4. Minimum Staffing. The contractor will maintain minimum staffing requirements where applicable (i.e., minimum staffing on back shifts, minimum boiler plant staffing, etc.).

1.3.3. Employee Health Requirements.

1.3.3.1. Employee Health Records. The contractor shall provide to the CO all information necessary to maintain medical facility records in accordance with TJC or AAAHC as applicable, OSHA, National Institute for Occupational Safety and Health (NIOSH), and Centers for Disease Control (CDC) employee health records requirements. The MTF employee health policies and regulations shall apply.

1.3.3.2. Pre-employment Physical Examinations and Immunizations. The contractor shall be responsible, at contractor expense, for pre-employment physicals and immunizations for contractor personnel, to include immunizations/shots prescribed by the MTF policies. Employees who may have occupational exposure to blood or body fluids, or other potentially infectious materials, should receive the Hepatitis B vaccine, or sign an informed voluntary declination letter to be maintained by the contractor in the employee's health record with a copy provided to the MTF for MTF records, or have documented immunity to Hepatitis B infection. Employees who sign declinations may change their minds at anytime and receive the Hepatitis B vaccine. In addition to immunizations/shots required as pre-employment requirements, contractor personnel identified by the MTF Infection control Officer (ICO) shall receive Government-provided shots. Contractor personnel who have received immunizations/shots from other sources shall provide proof of immunizations to the COR. Pre-employment immunizations and medical examination requirements prescribed by the MTF will be provided by the MTF to the contractor before task order start.

1.3.3.3. Other Requirements for Physical Examinations. The MTF Commander, or his designated representative, may require nose and throat cultures and blood samples from contractor personnel when required by the Infection Control Officer. The MTF Commander reserves the right to have any contractor employee re-examined during the term of the task order. Medical examination requirements prescribed by the MTF will be provided by the MTF to the contractor before task order start.

1.3.3.4. Medically Unfit Employees. The MTF Commander, or his designated representative, may designate an employee as medically unfit for work. When an employee has been designated as medically unfit for work, the employee will be sent home by the contractor. The employee will not return to work until re-examined by a contractor-selected physician or, if applicable, the appropriate MTF physician, and given a release to work statement. The CO will notify the contractor at task order phase-in of the MTF policies.

1.3.4. Security Requirements. Security requirements will include but not be limited to base pass requirements and security clearance requirements. The MTF unit security monitor will initiate a DD Form 254, DOD Contract Security Classification Specification, if security requirements are in effect.

1.3.4.1. Pass and Identification Requirements. Each employee will obtain the required pass and identification items as applicable for contractor personnel and contractor owned vehicles. These forms are issued by the Security Police Pass and Identification office: DD Form 1172, Application for Civilian Identification Card, Registered Vehicle Expiration, DD Form 2220, DOD Registered Vehicle and Installation Tab. Additionally, the MTF may provide identification badges to be worn by contractor employees.

1.3.4.2. Listing of Employees. The contractor shall maintain a current listing of employees. The list will include employee names and social security numbers. This list will be validated by the contractor and provided to the COR at the start of the task order. An updated listing will be provided upon change of employees.

1.3.5. Employee Training. Contractor shall provide all training required by federal, state, and local laws and directives, as well as meet the standards of relevant regulatory agencies. These regulatory agencies include, but are not limited to, NFPA, OSHA, and EPA. Additionally, the contractor will provide ongoing training for employees to ensure the highest level of service and code compliance.

1.3.5.1. Contractor employees may be required to attend MTF-provided in-service training (e.g., Newcomer’s Orientation, Infection Control, Blood-borne Pathogens, etc.). Completion of MTF-provided training should be documented by the MTF and a copy of the documentation provided to the contractor for the employees personnel record.

1.4. QUALITY CONTROL (QC). A quality control inspection program will be developed by the CO and carried out by the contractor to identify and prevent defects in the quality of service performed. As a minimum, inspections will be accomplished monthly. QC inspectors must be qualified to evaluate performance in the various trades. The CO reserves the right to have Government representatives present during contractor inspections, or to make separate inspections to determine the accuracy and completeness of the contractor's quality control inspections. Yearly deficiency listings and condition reports, based upon inspection findings, will be submitted annually to the CO to support system evaluations. Records and files documenting the quality control inspection program will be maintained up to date, accurate, and available for CO or COR review during normal working hours.

1.4.1. A Quality Control Plan will be submitted by the contractor to the CO in accordance with the requirements of the basic contract. A copy of the plan will be maintained on-site by the contractor.

1.5. QUALITY ASSURANCE. The Government will evaluate the contractor's performance in accordance with the appropriate Inspection of Services clause(s) in the contract. Government personnel will record all surveillance observations. The COR will maintain a file of all inspection results. Government surveillance of tasks not listed in the performance requirements summary or by methods other than those listed in the performance requirements summary may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Successive months of unsatisfactory performance of any required service may result in appropriate action by the CO in accordance with the Inspection of Services clause(s).

1.5.1. Performance Evaluation Meetings. The contractor’s CMM will meet with the CO, COR, Facilities Manager and other Government personnel as determined by the CO or COR. As a minimum, meetings will be held monthly.

Written minutes of any such meetings will be prepared by the contractor, provided to the COR for review and signature, and a copy of the minutes will be provided by the COR to the contractor. If a non-concurrence exists with any portion of the minutes, such nonconcurrence will be provided in writing to the COR within 10 calendar days following receipt of the minutes. A copy of all meeting minutes will be maintained by the contractor for the length of the contract performance period.

1.6. PHYSICAL SECURITY. The contractor shall safeguard all government property provided for contractor use.

At the close of each work period, vehicles, facilities, support equipment, and materials will be secured. The contractor shall designate a custodian and alternate to receipt for and account for government-furnished facilities and equipment.

1.6.1. Key Control. The contractor shall establish and implement methods to ensure all keys issued by the Government to the contractor for contractor employee use are not lost, misplaced and or used by unauthorized persons. The Government will provide keys for rooms or areas where routine access is required. Keys will not be duplicated or removed from the MTF premises.

1.6.2. Lost or Duplicated Keys. The contractor shall immediately report to the COR any occurrences of lost or unauthorized duplication of keys. In the event keys, other than master keys, are lost or duplicated, the contractor may be required, upon written direction of the CO to re-key or replace the affected lock or locks without cost to the Government. In the event a master key is lost or duplicated, all locks and keys for that system will be replaced by the Contractor without cost to the Government. The Government may, however, at its option, replace the affected lock(s) or perform re-keying and deduct the cost of such from the monthly payment due the contractor. Contractor personnel will not open locked rooms or areas to permit entrance by persons other than contractor employees performing assigned duties. All rooms or areas required to be locked will not be left unattended during duty performance and will be re-locked by contractor personnel after completion of duties.

1.6.3. Lock Combinations. The contractor shall control contractor employee access to government provided lock combinations to preclude unauthorized entry.

1.6.4. Controlled Forms. If controlled forms are required for use, the contractor shall control access to these forms.

1.7. HOURS OF OPERATION. The contractor will perform the services required under this task order primarily during the normal duty hours of 0730 to 1630. Additional hours may be scheduled to accomplish activities to minimize impact on the staff and patients.

1.7.1. Work Restrictions. There may be mission situations that require the contractor to work other than normal duty hours and during holidays. Examples of these situations are military exercises, contingency operations, or weather emergencies. When access to a work area conflicts with the mission requirement, work will be scheduled to minimize the disruption. Such scheduling may require work to be accomplished at times other than normal duty hours. The contractor will schedule work activities to minimize impact on MTF. The contractor will reschedule without additional cost to the Government if the contractor's work is canceled due to MTF mission requirements.

1.7.2. Hours of Operation Other Than Normal. The contractor shall schedule work activities to minimize impact on the MTF. Scheduled maintenance work in the MTFs that is canceled due to MTF mission requirements will be rescheduled without additional cost to the Government.

1.7.3. Emergency or Special Event Services. Temporary and emergency power generation services may be necessary to accomplish certain maintenance, repair, and new service connections. Such temporary and emergency services will be coordinated with the COR and will be accomplished using methods to avoid service interruptions, where possible, or to minimize system downtime where such interruptions of service are unavoidable. The COR will be notified of the scheduled temporary service conditions at the time of job scheduling and will be notified of all service interruptions as soon as possible, with notification time not to exceed one hour after contractor identifies emergency situation. For purposes of this specification, an emergency situation is defined as any condition that requires immediate action to eliminate hazards to life or serious injury hazards to personnel, prevent loss or damage to Government property, or restore essential services.

1.7.3.1. Emergency Services. The contractor may be required to respond to emergency situations with qualified personnel outside of normal duty hours. If required, emergency work outside of normal duty hours will be performed in accordance with the “Unscheduled Maintenance” process described in Section C-5 of this PWS.

1.7.3.2. Special Events. The contractor may be required to support special events during and outside of normal duty hours for anticipated special events that include, but are not limited to open house, distinguished visitor support, exercises, change-of commands, inspection preparation, and group banquets. If required, work outside of normal duty hours will be performed in accordance with the “Unscheduled Maintenance” process described in Section C-5 of this PWS.

1.7.3.3. Base Support. The Department of Public Works, if requested by the MTF, may respond to the MTF in emergencies in order to preserve life or minimize damage to government property.

1.8. CONSERVATION OF UTILITIES. The contractor will ensure that employees practice utilities conservation.

The contractor will operate under conditions that prevent the waste of utilities to include:

• Turning off lights when not in use.

• Setting and maintaining mechanical equipment controls for Heating, Ventilation, and Air Conditioning

(HVAC) systems in accordance with applicable directives, instructions, manuals, and technical orders.

• Turning off water faucets or valves when not in use.

• Supporting MTF energy conservation initiatives and programs.

1.9. ENVIRONMENTAL COMPLIANCE.

1.9.1. Compliance with Laws and Regulations. The contractor will be knowledgeable of and comply with all applicable Federal, State, and local laws, military regulations, and requirements regarding environmental protection.

The contractor will ensure policies and procedures are established that protect the health and safety of employees and the community and minimize/eliminate the risk of environmental pollution. The contractor will comply with the installation’s Hazardous Waste Management Plan.

1.9.2. Notification of Environmental Spills. If the contractor spills or releases any substance listed in 40 CFR 302 into the environment, the contractor will immediately report the incident to the COR. The contractor will be liable for containment and environmental clean-up of the spill or release of such substance.

1.9.3. Hazard Communication Program. The contractor will be responsible for implementing a Hazard Communication Program for all contractor employees IAW OSHA requirements.

1.9.4. Hazardous Substance Abatement. Abatement of hazardous substances will be conducted in accordance with the installations Hazardous Waste Plan. The Government will provide the contractor with facility environmental survey information identifying locations/types of asbestos containing materials, lead-based paint and other potentially hazardous substances such as PCB that may be encountered during work accomplishment. If these substances are encountered during the process of doing a job, the work will be stopped immediately. The CMM will verify the nature of the environmental hazard, determine the extent of the abatement required and notify the COR and CO of the situation. Abatement procedures must be accomplished before the job is resumed. If the COR determines that the abatement is to be performed by the contractor, the COR or CO will provide approval for the subcontractor to do the abatement procedures at Government expense (i.e., IAW government-approved service order). The installation may provide abatement services if services are available in-house (through the Department of Public Works) or through existing base contracts.

1.10. FIRE & SECURITY POLICE. The contractor shall follow local fire prevention and security procedures and regulations. The contractor will post and maintain the telephone numbers of the Security Police and Fire Department for easy access by employees. Burning of any material is prohibited. If emergency egress routes must be blocked due to maintenance requirements, the contractor shall comply with Interim Life Safety Measures (ILSM) as mandated by the TJC or AAAHC as applicable. Any work that may interfere with fire exit routes and/or exits will be approved by the authority having jurisdiction prior to starting work. The contractor will develop and implement Interim Life Safety Procedures for contractor employees consistent with the MTF Interim Life Safety Program.

1.11. SAFETY. The contractor shall comply with safety standards, furnished by the MTF Safety Office and for instructing employees in safety measures as specified in the PWS reference documents. Initial MTF-specific safety orientation training will be provided by the Government.

1.11.1. A Health and Safety Plan and Accident Prevention Plan will be submitted by the contractor to the CO in accordance with the requirements of the basic contract. A copy of the plans will be maintained on-site by the contractor.

1.12. WARRANTY ENFORCEMENT. The contractor shall be responsible for tracking and complying with manufacturers’ and contract warranties and shall maintain on-site records of equipment bearing warranties. The contractor will annotate equipment O&M records showing warranted items and warranty expiration dates on all equipment. The contractor shall provide supporting documentation for any warranty claims to the COR. The Government will provide the contractor with all existing warranty documentation at the start of the task order. The contractor will be held responsible for voiding warranties only if the Government has provided the appropriate warranty information.

1.13. COORDINATION WITH OTHER CONTRACTORS. The Government may award other contracts for additional work, and the contractor will fully cooperate with such other contractors and Government employees and carefully schedule work under this task order to not conflict with such additional work as may be directed by the CO or COR. The contractor will not commit or permit any acts that will interfere with the performance of work by any other contractor or by any Government employee. The COR will resolve all work schedule conflicts between this task order and the additional work contracts awarded to other contractors. The CO or COR will provide written direction to the contractor to reschedule work when required. Any additional work requirements (not within the scope of this task order) that are created as a result of work performance of other contractors will be brought to the attention of the COR and CO.

1.14. ACCOMMODATION OF GUESTS. The contractor shall assist and cooperate as needed in routine facility inspections and studies, and shall provide for the general accommodation of all quests of the installation Commander, Department of Public Works, or MTF Commander. Such guests may include, for example, representatives of other Military Commands, local and state environmental agencies, or the Environmental Protection Agency. An MTF staff representative will normally be appointed by the MTF Commander to act as a liaison for such visits. Government personnel other than CO, COR and QAE may periodically observe operations. However, the CO is the only person who may obligate the Government or direct contractor operations.

1.15. PERMITS TO WORK.

1.15.1. Work Clearance. The contractor shall process a Work Clearance Request through the COR, DPW, and BCE in-turn for all work, such as digging, that may interfere with the normal flow of traffic or disrupt utilities. The contractor shall have a completed/approved request prior to starting such work.

1.15.2. Welding Permit. A welding permit shall be obtained from the Base Fire Department prior to beginning any brazing/welding operations or any other work requiring open flames.

1.15.3. Permits for Off-base Dumping. Permits for off-base work such as dumping of contractor refuse from maintenance or repair projects will be obtained by the contractor.

1.16. CONTINUITY OF SERVICES. To ensure continuity of essential services, the contractor shall be prepared fully commence on the start date of this task order, and should not assume that the Government or previous contractor employees will be available to guide, direct, or specifically orient each employee.

SECTION C-2

DEFINITIONS

2.1 GENERAL DEFINITIONS.

2.1.1. Defective Service. A service output that does not meet the standard of performance specified in the contract for that service.

2.1.2. Facility Manager. Serves as liaison with outside support agencies such as base department of public works, base communications, base contracting, base fire department, base safety, base security police and regional health facilities office.

2.1.3. Contractor Maintenance Manager (CMM). A contractor employee responsible for the accomplishment of the work performed by the contractor.

2.1.4. Functional Area Chief (FAC). The functional representative having responsibility for the performance of the contractor.

2.1.5. Lot. The total number of potential service outputs in a surveillance period.

2.1.6. Performance Requirement. The point that divides acceptable and unacceptable performance of a task according to the performance requirement summary and the Inspection of Services clause. It is the number of defectives or maximum percent defective in the lot that is deemed acceptable. Any further defectives will result in appropriate corrective action by the Government.

2.1.7. Performance Requirements Summary (PRS). A listing of the service outputs under the contract that are to be evaluated by the QAE on a regular basis, the surveillance methods to be used for these outputs, and the performance requirement of the listed outputs. This document will be included in the task order award package.

2.1.8. Quality Assurance. A planned and systematic pattern of all actions necessary to provide confidence that adequate technical requirements are established; products and services conform to established technical requirements; and satisfactory performance is achieved. For purposes of this manual, quality assurance refers to actions by the Government.

2.1.9. Quality Assurance Evaluator (QAE). A functionally qualified Government employee who performs quality assurance functions for a contracted service.

2.1.10. Quality Control. Those actions taken by a contractor to control the production of outputs to ensure that they conform to the contract requirements.

2.1.11. Random Sampling. A sampling method where each service output in a lot has an equal chance of being selected for quality assurance surveillance.

2.1.12. Sample. One or more service outputs drawn from a lot for quality assurance surveillance.

2.2. TECHNICAL DEFINITIONS:

2.2.1. Department of Public Works (DPW). The base organization responsible for the operation and maintenance of facilities. Responsible for real property and approval of major and minor construction projects.

2.2.2. Breakdown. The occurrence when an equipment item or system becomes inoperative.

2.2.3. Building Exterior. That portion of the building structure which is on the outside and exposed to weather.

Includes courtyards.

2.2.4. Completion Time. Time allowed for satisfactory completion of a job.

2.2.5. Contract Administrator. The Contract Administration Officer (CAO) serves as a focal point for inquiries from the Contractor and keeps the Contracting Officer informed concerning all pertinent matters related to administration of the contract.

2.2.6. Contracting Officer (CO). The Contracting Officer is the only person authorized to approve changes to any term, condition, or requirements of this contract, notwithstanding any provision contained elsewhere in this contract.

In the event the contractor effects a change at the direction of a person other than the Contracting Officer, the change will be considered to have been made without CO authority.

2.2.7. Contract Discrepancy Report (CDR). A report generated by the Government when the contractor's performance is found to be unsatisfactory.

2.2.8. Contracting Officer's Representative (COR). An individual appointed by the CO and responsible for the inspection, evaluation, and acceptance of the material and services provided in accordance with the terms and conditions of the contract.

2.2.9. Critical Equipment. Equipment that is related directly to and essential to the safety of the occupants of the

MTF.

2.2.10. Defense Medical Logistics Standard Support (DMLSS), Facilities Management Module (FMM). An automated information system that supports medical facilities management functions including real property inventory, PM schedules, documentation of PM, repairs, and work requests.

2.2.11. Direct Scheduled Work. Work that generally does not require detailed planning. Also known as service calls.

2.2.12. Documents, Advisory (A). Those publications, regulations, laws, codes, directives, and instructions in force at the time of solicitation issuance to which the contractor may follow unless directed otherwise by the Contracting Officer.

2.2.13. Documents, Mandatory (M). Those publications, regulations, laws, codes, directives, and instructions in force at the time of solicitation issuance to which the contractor will follow and adhere to at all times unless directed otherwise by the Contracting Officer.

2.2.14. Equipment Authorization Inventory Data (EAID). Category of equipment which require formal supply property accountability and reflected on organization CA/CRL.

2.2.15. Emergency. Any work required to correct a condition which poses an immediate danger to life, health or safety or an emergency condition that is detrimental to the mission, posing an imminent safety hazard or reduced operational effectiveness. It includes, but is not limited to, the failure of any utility, fire protection, environmental controls, security alarm system, and stopped up sewer.

2.2.16. Emergency Response. A response to assure safety or patient/staff welfare, or stability of the buildings, or as a result of any disasters.

2.2.17. End Item. The individual component part listed in the system manufacturers' parts listing. End item, component part and/or individual item are all used interchangeably.

2.2.18. Facilities Defects. Defects in the facility found by the Contractor or the hospital staff that require repair.

Facilities defects include but are not limited to, leaking faucets, cracked or loose floor covering, improperly operating toilets and broken curtain tracks.

2.2.19. General Refuse. Waste generated from daily operations within the MTF that is not hazardous, pathological or contaminated. General refuse may be disposed of, without special treatment, in a sanitary landfill.

2.2.20. Hazardous Material (HAZMAT). All hazardous substances, as listed in 40 CFR 302 Table 302.4, such as petroleum, natural gas, synthetic gas, acutely toxic chemicals, and other toxic chemicals including hazardous waste.

2.2.21. Hazardous Waste (HW). Any used hazardous substance that exhibits the characteristics of ignitability, corrosivity, reactivity, toxicity, or is listed in 40 CFR Part 261, subpart D.

2.2.22. Interim Life Safety Measures (ILSM). These measures are applicable when the life safety provided to patients is diminished because of significant Life Safety Code® deficiencies or hazards of construction operations.

Each organization must have a policy for Interim Life Safety Measures that includes written criteria to evaluate deficiencies and construction hazards for determining when and to what extent one or more measures are applicable.

The criteria used to determine which of the measures would be most appropriate for a particular project, phase of construction, or deficiency may include (but is not limited to) construction activities or deficiencies that alter or compromise the integrity of the building's "defend-in-place" compartmentation features (i.e. fire barriers, smoke barriers, floor slabs, corridor walls, etc.); impair the building's fire alarm, fire detection, or fire suppression systems;

involve temporary sources of ignition (i.e. cutting/welding/plumbers' torch operations); or involve the presence of large quantities of combustibles or debris.

2.2.23. The Joint Commission (formerly known as the Joint Commission on Accreditation of Healthcare Organizations or JCAHO). A national organization which establishes and evaluates written criteria and standards directed towards providing quality patient care.

2.2.24. Life Support. Those categories of equipment or systems where failure could have a direct impact on the life of a patient. These items and systems may be categorized as life support items by their nature wherever located within the MTF, or their particular use or location within the MTF may dictate the life support requirement.

2.2.25. Maintenance. The work required to preserve and maintain a facility in such condition that it may be effectively used for its designated functional purpose. Maintenance includes work done to prevent damage that would be more costly to restore than to prevent. Maintenance includes work to sustain components, or to investigate and identify the source of problems before they become serious. Examples include but are not limited to, renewing disposable filters, painting, caulking, waterproofing, lubricating, flushing, calibrating, adjusting, re-fastening loose siding and sealing bituminous pavements.

2.2.26. Materials. Materials, parts and supplies necessary for the maintenance and repair of the facilities and equipment.

2.2.27. Medical Officer of the Day (MOD). A military medical officer designated to represent the MTF Commander for medical functions during non-duty hours. May be a civilian physician.

2.2.28. National Fire Protection Association (NFPA). An organization that publishes codes and standards on fire protection and safety that are accepted by local, state and federal Governments and are considered directive in nature for Performance Work Statement.

2.2.29. Non-Critical. That equipment not related directly to and not essential to the safety of the occupants of the

MTF.

2.2.30. Non-Equipment Authorization Inventory Data (NON-EAID). Category of equipment which normally does not require formal supply property accountability and is not reflected on organization CA/CRL.

2.2.31. Preventive (Scheduled) Maintenance. Scheduled inspections and maintenance accomplished to prevent breakdown or deterioration. Also referred to as PM.

2.2.32. Real Property Installed Equipment (RPIE). Equipment which is permanently attached to, installed into, and built-in or on Government or leased real property.

2.2.33. Response Time. Maximum time allowed for the contractor to get to the job site after receiving a service call.

Actual response time determined by the level of service call, i.e., emergency, urgent, or routine.

2.2.34. Routine. Work that does not qualify as emergency or urgent work, but is normally accomplished within 15 business days.

2.2.35. Scheduled Maintenance. Scheduled inspections and maintenance accomplished to prevent breakdown or deterioration. Also referred to as preventive maintenance.

2.2.36. Service Calls. Work that generally does not require detailed planning and is normally accomplished on service orders.

2.2.37. Unscheduled (Corrective) Maintenance. May be performed as a result of the discovery of facility defects or the initiation of service orders and are classified as either routine, emergency, or urgent. Routine, or emergency type repairs and maintenance work required to keep MTF and equipment in such a condition that it may be utilized at its original design capacity and efficiency.

2.2.38. Urgent. Work that is not an emergency, but must be responded to and completed within 5 workdays.

2.2.39. Accreditation Association for Ambulatory Health Care (AAAHC). A national organization which develops standards directed towards advancing and promoting the safety and quality of patient care for ambulatory health care organizations.

2.3. ACRONYMS.

AAAHC Accreditation Association for Ambulatory Health Care ADPE Automatic Data Processing Equipment AFARS Army Federal Acquisition Regulation Supplement AHA American Hospital Association AMSDL Acquisition Management System Data List AOD Administrative Officer of the Day AQL Acceptable Quality Level ASHES American Society for Healthcare and Environmental Services ASU Ambulatory Surgical Unit ANSI American National Standards Institute BCE Base Civil Engineer BITS Base Information Transfer System CA/CRL Custodian Authorization/Custody Receipt Listing CDC Centers for Disease Control CDR Contract Discrepancy Report CDRL Contract Data Requirements List CFR Code of Federal Regulations CLIN Contract Line Item Number CMM Contractor Maintenance Manager CO Contracting Officer COR Contracting Officer’s Representative DFARS Defense Federal Acquisition Regulation Supplement DFSC Defense Fuel Supply Center

DID Data Item Description DMLSS Defense Medical Logistics Standard Support DOD Department of Defense DODD Department of Defense Directive DODI Department of Defense Instruction DPW Department of Public Works EAID Equipment Authorization Inventory Data ECI Extension Course Institute EFARS Engineering Federal Acquisition Regulation Supplement EMCS Energy Management Control System ENN Emergency Notification Network EPA Environmental Protection Agency FAC Functional Area Chief FAR Federal Acquisition Regulation FM Facility Manager FOMP Facilities Operation and Maintenance Plan GSA General Services Administration HVAC Heating, Venting and Air Conditioning IAW In Accordance With ICO Infection Control Officer JCAHO [See “The Joint Commission” in section 2.2 above] JER Joint Ethics Regulation JFTR Joint Federal Travel Regulations MAJCOM Major Command MERC Medical Equipment Repair Center MIS Management Information System MOD Medical Officer of the Day MSDS Material Safety Data Sheet MTF Medical Treatment Facility NFPA National Fire Protection Association NIOSH National Institute for Occupational Safety and Health O&M Operations and Maintenance OPR Office of Primary Responsibility OSHA Occupational, Safety and Health Administration PE Professional Engineer PM Preventive Maintenance (also called Scheduled Maintenance or Recurring Work) PRS Performance Requirements Summary QA Quality Assurance QAE Quality Assurance Evaluator QASP Quality Assurance Surveillance Plan QC Quality Control QCI Quality Control Inspector QCP Quality Control Program RPIE Real Property Installed Equipment RS Required Service RWP Recurring Work Program SASS Standard Base Supply System TDY Temporary Duty UL Underwriters Laboratory VCO Vehicle Control Officer

SECTION C-3

GOVERNMENT-FURNISHED PROPERTY AND SERVICES

3.1. GENERAL INFORMATION. The government will provide the facilities, equipment, materials, and services listed in this PWS section.

3.2. Government-Furnished Facilities. The Government will provide the contractor with adequate administrative office space and a space to store supplies and equipment. Office space should be consistent with quality of life standards for administrative areas, should be 300 square feet or greater in size, and should be environmentally controlled. Office space will have access to restrooms and drinking water. Mechanical rooms or communication rooms will not be used as contractor office space. Utility plants may have an office area within the facility for use by the utility plant operator. The Government will provide a safe and adequate area for storage of materials and equipment. The material and equipment storage area will be heated in the winter to preclude freezing temperatures from damaging stored items.

3.2.1. Maintenance of Government-Furnished Facilities. All custodial, upkeep and maintenance to Government-furnished office areas will be provided at Government expense. The contractor shall maintain generally accepted housekeeping standards in mechanical rooms, work shops, and break areas allocated for contractor use.

3.2.2. Modifications to Government-Furnished Facilities. Before making any modifications to government-furnished facilities, the contractor shall obtain prior approval from the COR. The contractor shall submit the proposed change in writing, to the COR who will pass the request to the MTF Facility Manager for review/approval by base officials. No alterations to the facilities will be made without written permission from the COR. In the case of alterations necessary for compliance with OSHA, such permission will not be unreasonably withheld. Facilities will be returned to the Government in the same condition as received, fair wear and tear and approved modifications excepted. Government-furnished facilities will be used only in the performance of this contract. Government-furnished facilities and equipment will not be used to work on any project, proposal or bid which does not relate to this contract.

3.2.3. Facility Abuse. The contractor shall notify the COR of all suspected facility abuse or vandalism. The Government will determine validity of all suspected facility abuse or vandalism. Unless damage repairs can be classified as emergency repairs, the repairs will not begin unless directed by the CO. The contractor will provide the COR with written cost estimates of repair of all suspected facility abuse when requested by the COR.

3.3. GOVERNMENT-FURNISHED EQUIPMENT.

3.3.1. Automated Data Processing Equipment (ADPE). The Government will provide the contractor all ADPE equipment necessary to support DMLSS. The contractor will use the Government-provided ADPE for controlling and tracking data/information and any other duties related to task order performance. The contractor will not use Government-provided ADPE or services for non-contractual related purposes. No later than five days after the start of the basic contract period, within 10 calendar days of the start of any option periods, and not later than 10 calendar days before completion of the contract period (including any option periods), the contractor and COR will jointly inventory the equipment. The contractor will designate an ADPE custodian, in writing, for the equipment. The contractor shall comply with all computer system and ADPE accountability procedures required by the Government.

The contractor shall also comply with all ADPE security measures required by the Government.

3.3.2. Equipment Inventory. A joint inventory of Government-furnished equipment will be completed no later than five days after the start of the basic contract period, within 10 calendar days of the start of any option periods, and by 10 calendar days before completion of the contract period (including any option periods). The contractor and the COR will conduct a joint inventory of all Government-furnished equipment and the contractor will sign a receipt for all equipment provided by the Government. Items of equipment missing or not in working order will be recorded and the contracting officer notified in writing. A joint determination with the COR will be made to determine the working order and condition of all equipment. These findings will be documented on the inventory. Disputes between the contractor and the COR on the working order and condition of equipment will be brought to the CO for resolution.

3.3.3. Replacement of Government-Furnished Equipment. The Government has the responsibility for arranging replacement of GFE. The COR will be contacted if replacement of GFE becomes necessary.

3.3.4. Equipment Accountability. The Government will designate custodians and alternates to receipt and account for government-furnished EAID equipment on custodian authorization/custody listings (CA/CRLs). Contractor liability for loss or damage to government-furnished property beyond fair wear and tear will be determined by the CO. All equipment in need of repair/maintenance will be repaired/maintained within 30 days of discovery. All repairs/maintenance not performed will be made at the Government's option. For damaged property, compensation due the Government will be determined by the CO. The cost will be the actual cost of repair, provided such amounts do not exceed the economical replacement value. In the case of loss or damage beyond economical repair to equipment, the amount of the liability will be the depreciated replacement value of the item to be determined by the

CO.

3.3.5. Equipment Leased by the Government. The provisions of the Government lease agreements setting forth liability for loss or damage to leased equipment will be made available for inspection upon request to the COR or CO. All equipment inventory and accountability procedures as stated above apply.

3.3.6. Government Furnished Vehicles. The contractor will furnish all vehicles required to perform this task order.

3.4. GOVERNMENT-FURNISHED MATERIALS. Any initial stock of materials provided will be jointly inventoried no later than 5 working days after contract start by the contractor and the COR. Any missing items will be annotated on the inventory and the contracting officer notified.

3.4.1. Fuel. The Government will provide all fuel for the operation of emergency generator sets, fired pressure vessels, incinerators, and other items of RPIE equipment and systems.

3.4.2. Tools. Government tools made available for contractor use will be jointly inventoried no later than 5 calendar days after the start of the contract, within 10 calendar days of the start of any option periods, and not later than 10 calendar days before completion of the contract including any option periods.

3.5. GOVERNMENT-FURNISHED RECORDS. Operations and maintenance records, to the extent available, will be provided by the Government. Records may include pending requisitions for equipment to be furnished by the Government, pending project case files required for task order performance or control logs or registers on which the serially sequenced entries must be continued by the contractor. SF 135, Records Transmittal and Receipt, will be prepared for all records transferred, unless a duplicate record copy is kept by the Government. The Government will make and maintain backup copies of DMLSS data.

3.6. GOVERNMENT-FURNISHED SERVICES.

3.6.1. Government-Furnished Utilities. The Government will provide all utilities used in the performance of this contract.

3.6.2. Telephone Services. The Government will provide Class C, base only, telephone lines and telephone devices for the contractor’s office and for the utility plant. Government telephones will not be used for personal reasons, nor for any toll or long distance calls. The contractor will provide for commercial telephone services for contractor use.

3.6.3. Postal/Installation Distribution. Official government/contractor mail generated because of performance of this task order will be handled via the Base Information Transfer System (BITS) at Government expense. Personal mail is not authorized to be handled by BITS.

3.6.4. Custodial Service. The Government will provide custodial services to contractor office areas.

3.6.5. Refuse Collection. The Government will provide refuse collection from dumpsters in the contractor's assigned areas for office type waste products.

3.6.6. Pest Management Services. The Government will provide insect and rodent control for all government-furnished facilities. The contractor ill notify the COR or MTF facility manager when an insect or rodent problem is detected.

3.6.7. Police and Fire Protection. The Government will provide police and fire protection for all government-furnished facilities.

3.6.8. Emergency Medical. In case of a medical emergency, accident, or injury involving contractor personnel during performance of duties under this task order, the MTF may provide services to save life or limb, or to stabilize for transportation to local civilian medical treatment facility. The contractor shall reimburse the government for emergency medical services.

3.6.9. Laboratory Tests and Analysis. The government will pay all costs associated with permits, tests and analysis. The contractor will plan, coordinate for all permitting, tests, and analysis that include, but not limited to, boiler water analysis, boiler stack emissions, incinerator stack…