EIM_Solicitation_2_Sep_2015_.pdf

SEE ADDENDUM

(No Collect Calls)

W912DY-15-T-0372 01-Sep-2015

b. TELEPHONE NUMBER

256-895-1375

8. OFFER DUE DATE/LOCAL TIME

12:00 AM 12 Sep 2015

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912DY9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

PHYLLIS D WATSON

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

WOMEN-OWNED SMALL

BUSINESS (WOSB)

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

US ARMY ENGINEERING & SUPPORT CENTER

CEHNC-CT

4820 UNIVERSITY SQUARE

HUNTSVILLE AL 35816-1822

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: 256-895-1110 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL BUSINESS

(EDWOSB)

SIZE STANDARD:

NAICS:

541512

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF14

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Performance Work Statement (PWS)

Energy Information Management Program for CEHNC Page 1

Energy Information Management (EIM) Program

U. S. Army Corps of Engineers, Engineering Support Center – Huntsville (CEHNC)

September 2, 2015

CEHNC POC:

Mr. John Trudell U. S. Army Corps of Engineers EIM Program Manager

CEHNC ISE

4820 University Square Huntsville AL 35816 Phone: 256-895-1322 E-mail: john.a.trudellIII@usace.army.mil

Mr. Tonnie Drummond U. S. Army Corps of Engineers EIM IT Network Engineer

CEHNC ISE

4820 University Square Huntsville AL 35816 Phone: 256-690-1538 E-mail: tonnie.f.drummond@usace.army.mil

Phyllis Watson U.S. Army Corps of Engineers Contract Specialist EIM

CEHNC ISE

4820 University Square Phone: (256) 895-1375 Email: Phyllis.D.Watson@usace.army.mil mailto:Phyllis.D.Watson@usace.army.mil

Energy Information Management Program for CEHNC Page 2

TABLE OF CONTENTS

TABLE OF CONTENTS

1.0 SYNOPSIS

2.0 OBJECTIVE

3.0. IFORMATION SECURITY REQUIREMENTS

4.0 TASK AREAS

5.0. SECURITY REQUIREMENTS

6.0. KEY REQUIREMENTS

7.0. TRAVEL REQUIREMENTS

8.0. OTHER REQUIREMENTS

9.0. GOVERNMENT FURNISHED EQUIPMENT/INFORMATION (GFE/I)

10.0. DUTY INFORMATION

11.0 OPERATING CONSTRAINTS

12.0 KEY PERSONNEL

APPENDIX A – CYBERSECURITY REQUIREMENTS

APPENDIX B – EQUIPMENT LIST

APPENDIX C - ACRONYMS AND ABBREVIATIONS

Energy Information Management Program for CEHNC Page 3

1.0 SYNOPSIS.

The U.S. Army Corps of Engineers (USACE) is responsible for overall program management, including fielding of the Wide Area Visualization Environment (WAVE) asset, energy and auditing management analytics solution in support of the Energy Division Programs, Energy Information Management (EIM) goals and objectives. The Contractor shall furnish and install the WAVE solution at sites and locations determined by the EIM Project Manager in accordance with (IAW) the base contract and subject to sufficient funding and appropriate Government approval per the issuance of specific Task Orders.

1.1 REFERENCES.

Note: It is the contractor’s responsibility to adhere to the references and verify any and all updates and addressing them with the EIM Program Management Office and getting approval with the EIM change configuration board (CCB) before implementing.

a. Department of Defense (DOD) Instruction (DODI) 8500.10, Cybersecurity, 14 March 2014 or later approved version.

b. DOD Directive (DODD) 8510.01, Risk Management Framework, 12 March 2014 or later approved version .

c. Army Regulation (AR) 25-1, Army Knowledge Management and Information Technology, 25 June 2013 or later approved version.

d. AR 25–2, Information Management, Information Assurance, Rapid Action Revision 23 March 09 or later approved version.

e. Enclave [Security Technical Implementation Guide and Checklist (STIG)], Version (Ver.) 4, Release (Rel.) 4, 29 January 2014 or later approved version.

f. Enclave [Security Technical Implementation Guide and Checklist (STIG)], Version (Ver.) 4, Release (Rel.) 3, 26 Feb 10 or later approved version.

g. Committee on National Security Systems Instructions (CNSSI) Number 4009, Reference E, 26 Apr 10 or later approved version.

h. Network Policy - Version 8, Release 17, 25 April 2014 or later approved version.

i. Chairman of the Joint Chiefs of Staff Instruction (CJCSI) 6510.01F, IA and Support to Computer Network Defense (CND), 9 Feb 11 or later approved version.

j. Air Force Instruction 33-210, Air Force Certification and Accreditation (C&A) Program (AFCAP) or later approved version.

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k. Engineering Technical Letter (ETL) 11-1: Civil Engineer Industrial Control System Information Assurance Compliance or later approved version.

l. Department of the Navy (DON) DIACAP Handbook v1.0 or later approved version.

m. Navy eMASS User Guides or later approved version.

n. NIST SP - 800-30 Rev1; Guide for Conducting Risk Assessments or later approved version.

o. United States Marine Corps Enterprise Cyber security Directive 018 Marine Corps Certification and Accreditation Process or later approved version.

p. The Federal Information Security Management Act (FISMA) or later approved version.

q. Committee National Security Systems, Policy No. 11 or later approved version.

s. Federal Information Processing Standards or later approved version.

t. Enterprise Energy Information Management Capability Requirements Document Public Release Version (July 2012) or later approved version

u. Measurement and Verification for Federal Energy Projects (M&V for FEMP) Ver. 3.0 or later approved version

v. Army Directive 2014-02 (Net Zero Installation Policy)

w. CEHNC-ED Subject: Roles and Responsibilities within the Engineering Directorate for Project Engineer/Architect (PE/A), Project Surveyor Lead (PSL), Facility Standards Technical Lead (FSTL) Program dated: 16 March 2015

x. Federal Acquisition Regulation

- Part 9.0 - Contractor Qualifications -Part 27 – Patent, Data, and Copyrights

2.0 OBJECTIVE.

The objective of this effort is to provide the U.S. Army and Federal agencies with a secure, compliant WAVE analytical solution for the systematic collection, integration, auditing and analysis of facility asset, energy use, production, and project data to allow for decisions to be made regarding:

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• Facility energy consumption & conservation improvement

• Production of energy and renewable energy

• Purchase of energy and renewable energy

• Comprehensive, verified, and standardized energy data

• Customizable and dynamic user-queries of real-time information

• Advanced analytics to:

o Monitor facility energy use o Identify anomalies and generate trends o Benchmark building and installation performance o Identify effective energy savings opportunities o Verify energy savings investments and implementations o Perform predictive and conditioned maintenance o Asset Management

The EIM application, WAVE, consisting of the combination of OSIsoft and ESRI software is a fully functional and accredited application that establishes an operational communication network to collect, integrate, and analyze asset and energy usage data from other systems and devices and provide the analytics of activities and operations on a garrison. The WAVE software is currently in use in the Army and it is in the best interest of the government to continue to secure, maintain, update, and expand the utilization of this asset management package. The WAVE is an asset-managed framework to identify and inform the command structure for making investment decisions to reduce operational and energy costs. The Contractor shall provide HNC with the fully functional WAVE solution including platform dedicated experienced personnel capable of operation and monitoring of the WAVE collecting electric, gas, diesel, water, tank level data, building temperature, building automation system data, and other energy, asset, and operational data at garrisons. The Contractor must be a certified government sector installer by the software vendor and provide documentation with the proposal submission.

2.1 Specific Requirements: The Contractor(s) shall furnish all labor, materials, and perform all necessary travel to complete the requirements specified in this PWS, IAW with the EIM Tier Approach and Processes (TAP) to Energy Information Management based on Availability, Integrity and Confidentiality (AIC as illustrated) and/or per Task Order issued. The Contractor(s) shall adhere to all applicable regulations including those listed in paragraph 4.0 of this PWS.

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Tiers Defined:

Tier 1 Contractor(s): Data Collection and Support Services: Automated collection of asset information, automated data collection and automated data mining assembled in a confidential manner that ensures the necessary level of secrecy is enforced at each junction of data collection, processing and prevents unauthorized disclosure.

Tier 1 contractor(s) will construct, administrate, govern under the direction of the Measure and Verification (M&V) Officer, who will be a Government employee and registered Professional Engineer (PE) licensed; appointed in writing by the Director of Engineering to oversee WAVE database and its calculation that meet or exceed the requirements outlined in the Enterprise Energy Information Management (EEIM) Capability Requirements Document current version or later, to include the Measurement and Verification for Federal Energy Projects Guidelines (FEMP) Version 3.0 or later IAW paragraph 9, CEHNC-ED Subject: Roles and Responsibilities within the Engineering Directorate for Project Engineer/Architect (PE/A), Project Surveyor Lead (PSL), Facility Standards Technical Lead (FSTL) Program dated: 16 March 2015.

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Data at Tier 1

The Tier 1 contractor(s) shall provide a Visualization Suite that gives EIM WAVE users unlimited access to an arsenal of tools so they can deploy the right tool, every time and it must support a variety of devices and delivery channels for sharing EIM WAVE data in a contractor network environment. The tools will be based on the section below labeled - WAVE

VISUALIZATION TOOLS REQUIREMENTS .

1. Data Mining: Provide an automated process for obtaining facility, asset, Energy

Conservation Measurements (ECM) and other information from existing documents. (List of types of required data, Facility info, asset info, ECMs, renewable energy gen assets, etc)

a. Must be able to process any format of an existing document (Adobe PDF, Word, hardcopy, etc).

b. Export required data electronically and import to a contractor maintained/ government approved WAVE database.

c. If there are existing spreadsheets containing required data, data from these spreadsheets will be organized and imported directly to WAVE.

d. Provide a gap analysis to determine required data that is missing or is unreliable.

2. Data Collection: Provide for collecting facility and other information by visiting specific sites. Data to be collected will be determined from the gap analysis in Data Mining section 1(d) which will determine data that is missing.

a. Site visits typically last 2-4 weeks per installation.

b. Data collection will require participation with government personnel or other contractors in site visits and gathering information from the installation.

c. The contractor will coordinate with the installation representative (usually the Energy

Manager or Government designated representative).

d. Data collected will include information about buildings and building assets (age, capacities, efficiencies, etc), existing Master Plans, Energy Master Plans, Net Zero Plans, energy conservation measures (ECMs), new or future construction, renewable energy producing systems, utility providers, and other.

e. Information about future planned facilities and energy related projects will be included.

f. The government Program Manager or government contractor designated (in writing) shall coordinate dates and times of the site visit.

g. Data owned by the government will be uploaded to the contractor maintained/government approved working WAVE database. Data uploads from site will be formatted in accordance with the government approved format. The EIM WAVE validation team will have the ability to review data from a secure VPN within 48-72 hrs, once the Tier 1 contractor has been given official approval to collect data on site.

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h. The Contractor will be required to employ the use of a TAB certified agency when real-time data collection is occurring. This is to ensure that readings collected (flow rates, temperatures, pressures, etc.) are confirmed as actual readings by the TAB agency within accuracy requirements of the certifying TAB authority (e.g. AABC, NEBB, etc).

3. Create facility floor plans in electronic format when not available from an installation.

Contractor will adhere to the following requirements:

a. On site data collection will not interfere with normal occupant activities and will not require evacuating the premises.

b. Data will be collected inside a building as quickly as possible. Contractor will speak to the time required in their proposal.

c. CAD system output will be a commercially available program commonly used by Architects.

d. Data collection process will be capable of being used in a classified environment, assuming contractor access is granted.

e. The resulting floor plan dimensions will be accurate. The contractor should describe the accuracy of their output in the proposal.

4. Input data in an off-network, contractor maintained database as described in 2(g) for quality control and data integrity checks. The Tier 1 contractor will adhere to the Energy Information Management Processes based on the Tier 1 Data Collection and Support Services ensuring that the necessary level of secrecy is enforced at each junction of data collection, processing and prevents unauthorized disclosure. These processes shall be documented IAW with ISO 9001:2008 and reviewed bi-annually for over sight, by the above appoint designated government lead. The Tier 1 network transport as it is engineered must be verified for security. All supporting network topologies supporting the Tier 1 secured confidential architecture that will be transporting site data will have to be stamp and signed by a Certified Registered Communication Distribution Designer (RCDD) and provided for record to the EIM IT Network Engineer.

Tier 1 Demonstrated Capability

Note: The Government can use the Tier 1 demonstration capability as necessary to provide important capability presentations to customers for the purpose of training, communication, and other information sharing activities. The Contractor(s) shall have the necessary computer server, network, and associated equipment to provide a robust demonstration environment to meet the Government’s requirement on this contract.

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The Contractor must show:

A demonstrated capability to collect building and energy data from the following systems:

building and equipment information, building energy management systems, renewable energy asset systems, etc.

Demonstrate effective team composition with the following minimum skillsets:

Project Manager capable of interfacing directly with the Energy Division

Team Lead with Army energy program experience

Team members with a minimum of a CEM certification

Reach back support that includes licensed professional engineers

Demonstrated capability to provide data mining services from hardcopy documents.

Demonstrate ability to install, troubleshoot and implement field equipment and provide communications with WAVE.

Demonstrate knowledge of communication protocols (i.e. MODBUS, BACnet, LonWorks, etc) and be certified in open source device-to-enterprise applications (ie Niagra AX certification)

Demonstrate ability to manipulate and manage the WAVE database platform.

Demonstrate the ability to implement security controls for information systems in accordance with the Risk Management Framework (RMF) in order to interface with Tier 2.

Demonstrate ISO 9001:2008 processes and procedures as a quality management standard for continuous improvement.

Demonstrate knowledge of building commissioning processes during field data collection. One member of the team will have a commissioning certification from one of the following nationally recognized certifying authorities:

CxA certification from AABC Commissioning Group (ACG)

CCP from Building Commissioning Association (BCA)

CBCP from the Association of Energy Engineers (AEE)

Demonstrate the capability to provide training on all aspects of data collection tools and processes and the WAVE platform.

Tier 1 contractor(s) will have at least 3-5 years of work experience with one or more of the USACE, HNC Energy Division Programs (EEAP, ESPC, UESC, ECIP, PPA, and CUP).

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The contractor(s) shall be mandated to adhere to ASHRAE guidelines When TO’s are awarded, any audit information obtained will be structured and entered into the data base in a format that is reflecting the following levels of ASHRAE audits:

Defining the Level of Effort of Commercial Building Energy Audits

Relevant Definitions 1.) energy audit = energy assessment = energy analysis = energy survey = energy evaluation 2.) energy investigation auditor = analyst = assessor

Classification of Levels of Effort

• Preliminary Energy-Use Analysis (PEA)

• Level 1 – Walk-Through Analysis

• Level 2 – Energy Survey Analysis

• Level 3 – Detailed Analysis of Capital Intensive Modifications

• Targeted Audits

Preliminary Energy-Use Analysis The PEA precedes an audit of the building. During the PEA the analyst analyzes the historic utility use, peak demand, and cost; develops the Energy Cost Index (ECI) of the building (expressed in dollars per floor area per year); and develops the Energy Utilization Index (EUI) of the building (expressed in kBtu/ft2 [MJ/m2] per year). The analyst then compares the building EUI to similar building’ EUIs to assess the potential for improved energy performance and to determine whether further engineering study and analyses are likely to produce significant energy savings. Monthly energy use and peak demand or, if available, interval billing data (such as 15 minute data), are reviewed to identify efficiency or behavioral modification opportunities.

A PEA provides necessary background data for Levels 1, 2, or 3 analyses.

Level 1 – Walk-Through Survey First, the building’s energy cost and efficiency are assessed by analyzing energy bills, compiled in the PEA, and conducting a brief on-site survey of the building. A Level 1 energy survey will identify low-cost/no-cost measures for improving energy efficiency and provide a listing of potential capital improvements that merit further consideration. Because calculations at this level are minimal, savings and costs are approximate.

A Level 1 analysis is applicable when the desire is to establish the general energy savings potential of a building or to establish which buildings in a portfolio have the greatest potential savings. Level 1 result can be used to develop a priority list for conducting Level 2 and 3 audits.

Level 2 – Energy Survey and Analysis A Level 2 audit involves a more detailed building survey, including energy consumption and peak demand analysis. A breakdown of energy end uses within the building is developed.

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A Level 2 energy analysis will identify and provide the savings and cost analyses of all practical energy efficiency measures (EEMs) that meet the owner’s/operator’s constraints and economic criteria, along with proposed changes to operation and maintenance (O&M) procedures. It may also provide a listing of potential capital-intensive improvements that require more thorough data collection and engineering analysis as well as an assessment of potential costs and savings. This level of analysis will provide adequate information for the owner/operator to act upon recommendations for most buildings and for most measures.

Level 3 – Detailed Analysis of Capital-Intensive Modifications The third level of engineering analysis focuses on potential capital-intensive projects identified during a Level 2 analysis. It requires more detailed field data gathering as well as more rigorous engineering and economic analyses, often including modeling (simulation) of the annual energy performance of the building and vendor pricing. It provides detailed project cost and savings calculations with a high level of confidence sufficient for major capital investment decisions. It often goes beyond the economic analysis of a Level 2 audit and uses a comprehensive life-cycle cost analysis (LCCA) as a decision-making tool.

Sample Audits A targeted audit is an investigation with a limited scope, typically a single energy-using system, central plant, or area of the building. Some examples include lighting-only audits, cooling tower replacements, boiler control assemblies, and tenant improvement projects.

A targeted audit will identify and provide savings and cost analyses for retrofits and control strategy improvements for the systems of interest. The level of effort may be tailored to the needs of the facility. Because the audit is limited to a portion of the building, whole-building approaches such as end-use allocation and comparisons with historical utility bills cannot be used to provide a check on analytical methods. Similarly, whole-building simulation is typically not a cost-effective approach except for large systems. For this reason, targeted audits rely on measurements, data logging, metering and trend data to provide a check on the energy use estimates in the base case.

Table 1: Sample Energy Audit Tasks - Process

Process Level 1 2 3

Conduct PEA X X X Conduct walk-through survey X X X Identify low-cost / no-cost recommendations X X X Identify capital improvements X X X Review mechanical and electrical (M&E) design and condition and O&M practices X X Measure key parameters X X Analyze capital measures (savings and costs, including interactions) X X Meet with owner/operators to review recommendations X X Conduct additional testing/monitoring X

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Perform detailed system modeling X Provide schematic layouts for recommendations X

Table 2: Sample Energy Audit Tasks - Automated Report

Report Level 1 2 3

Estimate savings from utility rate change X X X Compare EUI to EUIs of similar sites X X X Summarize utility data X X X Estimate savings if EUI were to meet target X X X Estimate low-cost / no-cost savings X X Calculate detailed end-use breakdown X X Estimate capital project costs and savings X X Complete building description and equipment inventory X X Document general description of considered measures X X Recommend measurement and verification (M&V) method X X Perform financial analysis of recommended EEMs X X Write detailed description of recommended measures X Compile detailed EEM cost estimates X

Tier 1 contractor(s) shall be qualified by ISO 9001: 2008 standards to manage all process and procedures related to this Government approved database using a quality management plan based on ISO 9001:2008 Quality Management System (QMS).

Tier 2 Contractor(s): Network and Server Support Services: Primary mission is ensuring integrity is upheld when the assurance of the accuracy and reliability of information and the system (WAVE) is provided and any unauthorized modification is prevented.

The Tier 2 Contractor(s) shall deliver a secure infrastructure view in near real-time and historical operational data within the context of geography. This capability shall bring operational data from sensors, control systems, real-time calculations, as well as events onto a live map. It shall allow WAVE and its customer base to launch a secure-socket layer (SSL) display, in geographic context, so they can seamlessly analyze historical behaviors of individual assets. With the WAVE Operations Dashboard, they can view both real-time and historical data within a geospatial context in a single dashboard. The WAVE solution must provide a mechanism to synch existing asset data, first up alarm status (Red, Yellow, and Green) with geographic attributes and features.

Tier 2 Contractor(s) role and responsibilities will consist of the deployment, administration, oversight, plus operation and maintenance (O&M) of all EIM WAVE Visualization Suite of tools as detailed in the development based on the below requirements for the EIMWAVE core platforms and any and all supported customer base WAVE platform in a help desk environment.

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WAVE VISUALIZATION TOOLS REQUIREMENTS

The Tier 2 contractor(s) shall provide a Visualization Suite that frees the EIM users and customer base from purchasing models that require them to predict the future. The contractor shall provide a Visualization Suite that every EIM user is covered as detailed below. The contractor shall provide a Visualization Suite that gives EIM WAVE users unlimited access to an arsenal of tools so they can deploy the right tool, every time and it must support a variety of devices and delivery channels for sharing EIM WAVE data in a .mil environment.

1. The contractor(s) shall provide a visualization tool that easily performs ad hoc data analysis on the go from a secure virtual private network (VPN) laptop or handheld in a .mil web environment. The contractor(s) with a WAVE visualization tool must allow the customer to instantly investigate issues and solve problems while simultaneously creating new displays/reports that share insights within a control .mil wide environment and provide valuable resources for USACE, HNC Energy Programs and the EIM customer base. The contractor tool must share insights as easy as sending a link to other Energy Program managers or EIM customer base.

2. The contractor(s) shall provide a WAVE visualization tool that empowers EIM users and customer base to graphically create displays and enrich them with layers of robust, dynamic, data. The contractor(s) shall provide a WAVE visualization tool that EIM users and customers can compare multiply areas side-by-side to quickly understand which processes should be optimized. EIM users and customer base with this tool must be able to visually walk through a plant by navigating through related sets of displays. The contractor(s) shall provide a visualization tool that provides the Supervisors snapshot views of key processes outside of the control room, all of this related activities must be able to take place in a .mil environment.

3. The contractor(s) shall provide a WAVE visualization tool that can create dynamic reports for any area of EIM and customer base operations, instantly summarize years of data and monetize WAVE data to discover the true cost and value of operation decisions. The contractor(s) must provide a WAVE visualization tool so environmental personnel can create the custom reports for regulatory authorities. The contractor(s) must provide a WAVE visualization tool so the accounting personnel can review the costs of raw materials compared to production outputs. The contractor(s) shall provide a WAVE visualization tool that a Shift supervisors can review production performance metrics. The contractor(s) shall provide a WAVE visualization tool that has plug-in capabilities into Microsoft Office (current and later versions) that Engineers can use familiar Microsoft® Excel® formulas to perform deep analysis of historical data, all of these related activities must be able to take place in a .mil environment.

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4. The contractor(s) shall provide a WAVE visualization tool that helps EIM users and customer base create dynamic dashboards in Microsoft SharePoint® that combine your real-time operations data with financial information, graphics and other EIM user information. SharePoint has become a common tool for sharing information and reports throughout the enterprise. The contractor(s) shall provide a WAVE visualization tool that allows EIM users and customers to enhance SharePoint displays with real-time information from the WAVE environment, so more users can leverage valuable operations data to do their jobs.

5. Not all data can be automatically collected. The contractor(s) shall provide a manual logger that gives EIM WAVE users and customer base a simple and easy way to integrate manually collected data alongside WAVE automated operations data from field inspections to lab values, the contractor(s) shall provide a manual logger collected data and seamlessly delivered to the WAVE Server as frequently or infrequently as needed.

6. The contractor(s) shall provide a tool that helps you minimize additional work and maximize reusability. The contractor(s) shall provide a visualization tool that can easily deliver existing displays to EIM users and to EIM customer base to leverage them but don’t need the tools to build them. For example, managers can use the same content as your Operators and Engineers but they can access it through a web site, a Microsoft Office document or through EIM custom-built applications – seeing the information they want without having to be trained on new software.

7. The contractor(s) must provide EIM users and customer base the ability to view real-time process data within the context of WAVE batch processes which is critical for manufacturing products. The contractor(s) batch view frames your data within the context of EIM WAVE batch processes to improve operational analysis and understanding so EIM users and customer base can have more on-spec batches, meet regulatory compliance obligations and make faster and better decisions.

Tier 2 Contractor(s): shall have 3-5 years of documented past experience conducting Cyber security or Information Assurance with the Federal or DoD agencies. Tier 2 Contractor(s) shall have 3-5 years of documented experience of working with USACE CorpsNet. The Tier 2 Contractor(s) shall adhere to all applicable regulations, guidelines to include those listed in paragraph 4.0, Appendix A and B of this PWS.

Tier 3 Application Support Services:

Tier 3 Application Support Services ensures that WAVE reliability and timely access to data and Resources to authorized individuals will be in conjunction with the Tier 2 Contractor(s) roles and responsibilities. The approved application will be acquired, administrated, and governed by the Tier 2 contractor on behalf of the EIM Program Office. These Tier 3 roles and responsibilities shall adhere to all applicable regulations, guidelines as depicted in paragraph 4.0, Appendix A and supporting attachments.

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2.1.1 Engineering Design (Government Approval Required): The Contractor(s) shall obtain EIM Program IT Network Engineer approval (in writing) of the design prior to purchasing and installing hardware and software.

WAVE Baseline Design and Functional Requirements:

USACE is looking for a Wide Area Visualization System solution, hereafter referred to as the WAVE. The WAVE system should provide an infrastructure of interoperable products. These products must:

• be user friendly

• consist entirely of off-the-shelf software

• be easy to deploy

• support deployment in a tailored solution to solve the unique requirements of USACE and its customer base

• support customer customization and development using a library of standard development tools

It is USACE Energy Information Management (EIM) Office desire that the WAVE system will serve both as a Garrison secure collection solution with the ability to transfer with little or no effort to an Enterprise solution or node and as an infrastructure which future projects can leverage and/or be built upon. Furthermore, the WAVE system should manage the underlying details of:

• gathering real-time data

• providing real-time and historical data to a multitude of users and systems

• storing and retrieving high-speed data

• management of cross time zone information

• seamlessly integrating multiple data sources

• presenting data to desktop and internet users

It is USACE’s desire that WAVE will serve as a central repository for all data thus providing USACE and other Federal agencies users with a complete operational overview while eliminating the effort of moving data between systems for reporting and preventing data fragmentation. This environment should also present users with one version of the truth and ensure that the same accurate and secure information is available to all users. WAVE should include the ability to collect data from all SCADA, PLC, DCS, ERP, lab, other business information systems, from major automation vendors' systems. The System should also support data collection using industry standards such as OPC, DNP3, ODBC, XML, HTML, and ASCII etc. In addition, WAVE should include the capability to access data in foreign data sources through WAVE’s server, analysis, and client tools without storing said data in the server.

In addition to supporting basic data collection, consolidation, and storage, WAVE must include robust and comprehensive analysis tools. These tools should include:

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• extensive support for a variety of calculations including routine calculations like averages, minimums, maximums, etc. and complex if-then-else and nested logic calculations

• support visualization in a variety of environments including spreadsheets, graphically, internet based, and in automatically generated/scheduled reports

• support both fixed displays/reports and ad hoc displays/reports

Furthermore, WAVE must include, as a standard feature, tools for relating, contextualizing, and grouping data. It should be possible for USACE and its customer base to define relationships between WAVE data and organize the data in a variety of methods including a hierarchical structure and/or a model based structure. This context should then be accessible in WAVE’s client applications so it is easy for users to quickly find the information they need regardless of whether WAVE consists of 1,000 points or 1,000,000+ points. In addition to supporting a large range of points, WAVE should allow USACE and its customer base to start small and grow WAVE as needed. Furthermore, WAVE should require only one version of the system executables to be running regardless of whether WAVE consists of 1,000 points, 20,000,000+ points, or some value in between. WAVE should support keeping 20+ years or more worth of data online and available to users. It should also be possible to move periods of data offline and if they are needed again, restore them. In short, WAVE should be designed to scale in both size and functionality to meet the needs of USACE and its customer base both now and in the future.

WAVE should have built in features and capabilities to ensure system reliability including:

• ensuring that data collection continues in the event of a communication failure between an interface and the server

• store and forward capability

• built-in failover capability using standard server grade hardware at the device (interface level) and server level

• tools for automatically backing up the system

• built-in tools to monitor performance, network latency, and bandwidth as applies to the

WAVE system

WAVE should also work on a variety of hardware types including:

• fault tolerant hardware

• 32 bit systems

• 64 bit system

WAVE should, as a standard feature, include audit capabilities which, in conjunction with WAVE’s security, preserve data integrity while ensuring data accuracy and reliability. WAVE should also include robust security which, on a point by point basis, restricts or grants users access to read/write/modify stored data for a point and/or edit/modify a point’s configuration.

WAVE’s security should interact with both the audit system/audit features and must be capable of working with Microsoft Authentication tools.

In addition to supplying a robust and comprehensive system, the Vendor must demonstrate a history of and continuing commitment to:

• customer service

• technical support

• training

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• information sharing

• software development

• product enhancement and evolution without discontinuing or abandoning technology, i.e.

enhancement releases should be backwards compatible or include migration paths/tools

Furthermore, technical support should be offered through a variety of means including web, email, and phone based support. Technical support should be offered 24 hours a day, 7 days a week, and 365 days a year. In addition to standard technical support the vendor should provide searchable knowledge bases, a developers forum, user groups, and additional information sharing resources, for example frequently offered, no charge, webinars on a variety of topics. The company should also be a financially stable company and have extensive industry experience and a proven installation base.

Additional information on functional technical requirements follows.

Failover, Redundancy, and High Availability WAVE should include both basic and advanced failover/redundancy/availability capabilities (hereafter referred to as redundancy). Basic redundancy features should be a standard feature of the system and should not require special hardware or advanced configuration.

WAVE should be able to initially implement basic redundancy features and later expand the system to use the advanced redundancy features without requiring additional product licensing or custom coding. In addition, USACE and its customer base should be able to initially implement the advanced redundancy features if so desired.

Specific requirements for both basic and advanced redundancy features and capabilities are described below.

WAVE Basic Redundancy Features

1. Interfaces A. Should continue collecting data if the connection to the server is interrupted B. The collected data should be held (buffered) until and automatically resent when the server becomes available C. Data should be resent in FIFO (First in, First Out) or chronological order to avoid archive inefficiencies and restrictions with out-of-order data

2. Server should support online backups without service disruption at any desired frequency.

WAVE Advanced Redundancy Features

1. Server A. Support a collective of 2 or more Data Storage System servers thus creating multiple levels of failover capability.

B. The server collective shall be supported in a geographically distributed environment. For example, the system would allow the primary and back-up servers to be physically separated by a

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C. Support distributing user connections across the collective to reduce the load on individual servers.

D. Support the usage of varying machines types and/or varying processing capability, such as running a 32-bit OS on one secondary node and a 64-bit OS on another, within the collective. In short, not all servers in the collective are required to have identical hardware specifications and operating systems.

E. Configuration changes should only need to be made on the primary server. These changes should then auto populate to the other server(s) in the collective.

2. Interfaces A. Data for the interface node should be simultaneously sent to all servers in the collective.

B. A buffering mechanism shall support compression filtering at the interface level to guarantee identical time series on all members of the collective.

C. Interface node redundancy shall be supported such that if one interface node is taken offline, servers automatically receive data from the secondary interface node and data collection/transmission is uninterrupted.

D. Interfaces nodes deployed in a redundancy environment should use and continue to support buffering as described above in the Basic Failover/High Availability section. Furthermore, interface nodes in a redundancy environment should support n-Way buffering. With n-Way buffering, data should be queued independently for each server in the collective.

E. If the data source has native redundancy capability, it shall be possible to use the native device level redundancy in conjunction with the server and client level redundancy capabilities of this system.

3. Client applications A. Automatic connection and failover capability to servers within the collective. When a failover occurs, users should experience:

I. no visual indication of a failover for real-time data points, symbols, and bar graphs.

II. A gap in trends which shows the transition from the original server to the failover server. Upon refreshing their screen, this gap should be automatically replaced by data from the failover server.

B. Support a user configurable timeout period. If a client is not able to communicate with a server within the timeout period the client will automatically failover to another server in the collective.

4. Collective Management Tools

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A. The system administrator tools should be able to distinguish between collective and non-collective servers.

B. Include system administrator tools specifically for monitoring and managing the collective.

C. The system administrator tools must visually indicate the roles of the servers within collectives.

D. System managers shall have the option of allowing applications to connect to only the primary server, and report an error if the primary server is not available, or to have applications failover to any server in the collective if the primary becomes unavailable.

. It shall be possible to manually force a failover, for example, if an outage is planned (i.e. for a hardware upgrade, applying security patches, or other routine software maintenance).

WAVE Service and Support The Vendor shall have a comprehensive and proven service and support offering which provides software updates, access to user communities, 24 hour support, proactive system monitor, access to best practices, and more. Detailed requirements for service and support are outlined below.

1. As part of a basic standard service and support agreement, the Vendor shall supply the following.

A. A variety of options for USACE users and customer base to contact technical support including by phone, email, and through an online mechanism.

B. Technical Support which shall be offered 24 hours a day, 7 days a week, 365 days a year.

C. The Vendor shall have a number of support locations spanning the globe.

Support locations shall be staffed by permanent employees. The Vendor’s principle method of support shall not be outsourced.

D. The Vendor shall have resources available to provide support in a number of languages including English, French, Portuguese, German, Arabic, Mandarin, and Japanese.

E. Upon receipt of a technical support call, the Vendor shall assign one person who will be the main point of contact for USACE and its customer base until the problem is resolved.

F. A mentoring system shall be in place for providing second level support.

G. Developers shall work on technical support on a rotating basis.

H. There shall be a mechanism in place for escalating calls to and involving developers in support calls as needed.

I. The Vendor shall offer webinars on a variety of topics related to WAVE including training style webinars and webinars on new ways to leverage

WAVE.

J. USACE and its customer base shall be able to download software updates from the Vendor’s website in a self-serve manner and be able to request CD shipments of software updates. Updates via either mechanism shall be provided at no additional charge.

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K. The Vendor shall have a comprehensive support website which includes, at a minimum:

I. product announcements II. Product documentation III. Release notes IV. Patches V. a searchable knowledge base VI. System manager resources VII. Product development plans

L. The Vendor must offer an RSS feed for their support website which delivers updates on both new Software Releases as well as Support Bulletins so USACE users and its customer base have a convenient way to stay up to date without having to visit the website on a regular basis.

M. The Vendor shall have a number of methods for remotely accessing and troubleshooting WAVE if needed.

N. USACE and its customer base will have an opportunity to participate in beta-testing programs for products that are of interest to USACE and its customer base.

2. The Vendor shall also offer an enhanced service and support option which includes all of the above mentioned benefits and also provides the following.

A. Architectural guidance for WAVE.

B. The Vendor shall define (with USACE collaboration) a rollout plan. The rollout plan shall be reviewed yearly to account for material changes in the US ACE’s and its customer base assets and infrastructure. The rollout plan shall include:

I. An installation schedule.

II. Interface recommendations.

III. An update and back-up strategy.

IV. A data collection architecture.

V. A migration strategy (when applicable) VI. Best practices to maximize reliability/availability through redundancy and fault tolerance strategies.

VII. Integration strategies for other systems.

C. Provide remote and onsite installation services for USACE’s WAVE(s).

The only charge for these installations shall be the cost of travel and living expenses if the installation is an onsite installation.

D. Proactively monitor USACE’s WAVE(s) and its customer base WAVE systems to detect and resolve any problems. Monitoring of USACE’s WAVE and its customer base WAVE systems shall be handled by Vendor personnel working in a network operations center in a secure manner and shall not require a direct networked connection to USACE’s WAVE system. While monitoring USACE’s WAVE, the Vendor shall:

I. Issue recommendations for preventive maintenance, hardware, and software upgrades.

II. Update WAVE software so WAVE is always running the Vendors most current, released, versions.

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III. Monitor the Operating System, network, and connection of WAVE and its supporting customer base.

IV. Compare input queues to output queues to make sure they match.

V. Watch for changing in the speed of WAVE response.

E. Provide a named contact who is familiar with USACE’s WAVE(s) whom USACE can go to with questions, comments, and concerns on any aspects of WAVE.

F. The Vendor shall have a knowledge center, staffed by personnel with industry domain knowledge and deep product knowledge for WAVE. This knowledge center shall contain cumulative knowledge, based upon industry experience, which is documented, leveraged, and shared with customers including USACE in a collaborative and service oriented environment. The knowledge center will preferably be based on over 25 years of industry and domain experience and expertise.

G. The Vendor shall hold quarterly review meetings with USACE to review WAVE, new products and features, and any corrective actions that were performed.

H. Access to computer based training CDs at no additional charge.

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