B.08.02 Solicitation W912DR21Q0011.pdf

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Attached to
Janitorial Services at Raystown Lake Federal contract opportunity
Solicitation number
W912DR-21-Q-0011
Issued by
Department of the Army Corps of Engineers Engineering District Baltimore

About this file

This solicitation is for janitorial services at Raystown Lake Project located in central Pennsylvania. Services are required at 35 facilities including waterborne and vault restrooms, office areas, and a visitor center. The base period is one year with four optional one-year extensions. The solicitation is set aside for woman-owned small businesses with a size standard of $19.5 million. Quotes are due by March 17, 2021 and will be evaluated on technical approach, past performance, and price. The contractor must provide all labor, equipment, supplies including toilet paper, paper towels, hand soap, and cleaning agents to meet specifications. The government provides utilities, refuse service, and limited storage space. The contractor must adhere to detailed service schedules and quality standards.

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SEE ADDENDUM

(No Collect Calls)

W912DR21Q0011 23-Feb-2021

b. TELEPHONE NUMBER

410-962-0175

8. OFFER DUE DATE/LOCAL TIME

02:00 PM 17 Mar 2021

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912DR9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

ANTONIO N. DATES

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

USACE, BALTMORE DISTRICT

2 HOPKINS PLAZA

BALTIMORE MD 21201

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: 410-962-0175 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$19,500,000

NAICS:

561720

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

X

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF104

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 30 - BLOCK 14 CONTINUATION PAGE

INSTRUCTIONS TO OFFERORS

Quotes can be submitted via e-mail at vincent.j.gier@usace.army.mil All line items must be priced. Quotes providing partial pricing may be considered non-responsive.

Failure to abide by requirements may result in quote being considered Non-responsive and ineligible for award.

Request for Information (RFI) concerning this solicitation must be submitted by email no later than 10 March 2021 at 2:00 PM EST.This will allow responses to be posted on BETA.SAM prior to solicitation closing. Email:

vincent.j.gier@usace.army.mil

Site Visit - Offerors are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost or contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award. Please bring valid photo identification and a copy of a solicitation for verification purposes to the site visit.

The site visit will take place Friday 05 March 2021 at the Raystown Lake Seven Points Visitor Center at 10:00 a.m. The address is 6145 Seven Points Road Heston, PA 16647.

The POC for the site visit is: Supervisory Park Ranger Allen Gwinn (814) 658-6808 All potential bidders must wear a mask during the site visit.

Basis for Award:

The Government will award a firm-fixed-price (FFP) contract to the responsible offeror whose offer conforms to the requirements as stated in this request for quotation (RFQ). The award will be made based on the following three

(3) evaluation factors: Technical, Past Performance, and Price as stated below.

The Government intends to evaluate quotes and make award without questions to offerors. Therefore, the Offeror's initial quote should contain the Offeror's best terms from a Technical and Cost standpoint. Unclear quotes may not result in questions for clarifications. Offers with an omission or unclear quote may be judged to mean the contractor does not fully understand the requirements or understand what it takes to meet the requirements, regardless of the proposed cost/price, In that case, the Offeror may be found unacceptable, and ineligible for award. The Government reserves the right to ask questions of offerors if the Contracting Officer determines them to be necessary. In order to be considered for this award, all items labeled “MUST” are required.

Evaluation Criteria Factors/Ratings:

I. TECHNICAL EVALUATION CRITERIA

Evaluation Method: Technical.

Factor 1 – Technical

The offer will be evaluated and MUST ensure all the items below are provided:

⦁ Cover Letter on offeror’s letterhead. Include offeror specific details such as Cage Code, Tax ID#, and DUNS #. Letter shall be signed by the representative managing the account.

The offer will be evaluated and MUST ensure all the items below are provided:

Capabilities plan: The proposed capabilities plan shall include adequate documentation to illustrate the

Offeror’s capabilities to successfully complete the work identified with the solicitation.

A. Technical Requirements: This information consists of the offeror ability to executing the contract.

B. Evaluation Criteria: The Government will check Offeror’s capabilities plans for completeness and reasonableness. A complete and reasonable plan will receive a capabilities plan will receive an Acceptable rating.

An incomplete or unreasonable capabilities plan will receive a rating of Unacceptable. The Government will evaluate the clarity and strength of the overall organization and how will it is organized and structured to execute the entire scope of work. The Government will evaluate the capability of the firm to execute the project. The Government will evaluate the Contractor’s resources to determine if it has the capability to self-perform the required amount of the project, in accordance with public policy to assure adequate interest in and supervision of all work.

Rating Description

Acceptable A complete and reasonable capabilities plan was submitted.

Unacceptable An incomplete or unreasonable capabilities plan was submitted.

Factor II – Past Performance ⦁ Two (2) Past Performance References MUST be provided for similar projects. Projects must have been completed within the previous Ten (10) years and/or ⦁ Two (2) Past Performance Questionnaires

A. Technical Requirements: The offeror shall demonstrate recent, relevant experience on similar project. If the offeror is a joint venture, each firm shall demonstrate experience. Submit at least 3 detailed examples of relevant work that are currently well underway or performed within the past 10 years. Some examples of relevant work is defined as janitorial services performed. Additional examples may include (1) Number, size, type work, location; (2) Dates (completion within last 10 years); and (3) Firm’ role and extent of work self-performed (subcontracting out all work is an example of less relevant experience). Work experience shall be demonstrated for at least 5 years.

B. Evaluation Criteria: The Government will evaluate how well the Offeror demonstrated their recent, relevant experience with similar projects.

If the Offeror is a joint venture, each entity must demonstrate qualifying experience comparable to it’s’ role on the project. The Government reserves the right to verify the experience record of cited projects or other recent projects or to interview owners or references. The Government reserves the right to check any or all cited references to verify supplied information. A rating of Unacceptable will be given to an Offeror who cannot demonstrate a history of recent, relevant experience. The Government will consider extent of recent experience, degree of relevance of such experience to this project, demonstrated familiarity with similar sites and local conditions. Some examples of relevancy to this project may include, but not be limited to: (1) Number, size, type work, location; (2) Dates (completion within last 10 years); and (3) Firm’s role and extent of work self-performed.

Rating Description

Acceptable Based on the offeror's performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort.

Unacceptable Based on the offeror's performance record, the Government does not have a reasonable expectation that the offeror will successfully perform the required effort.

Neutral No recent/relevant performance record is available or the offerors performance record is so sparse that no meaningful confidence assessment rating can be reasonably assigned.

Factor III – Price

Price will be evaluated in accordance with FAR 15.402. The government may require additional pricing information to assist in determining the extent to which the price is fair and reasonable, and the pricing information shall be provided if requested. The Government will evaluate quotes for award purposes by adding the total of all CLIN prices to ensure that pricing is not unbalanced.

All line items must be priced. Quotes providing partial pricing may be considered non-responsive.

⦁ Bid Schedule – Government template given, and it MUST be provided

PAST PEFORMANCE SUBMISSION: (See Attached Past Performance Questionnaire) Submission Requirements: Past performance refers to the quality of recent project experience from the customer’s perspective. The Offeror shall arrange for the reference customer point of contact for two projects to fill out the questionnaire and return directly to Vincent Gier, Contract Specialist, e-mail at vincent.j.gier@usace.army.mil. The questionnaires must be forwarded directly by the client. The Government will not release the questionnaire forms to the Offeror at any time, in order for the Government to solicit candid, unbiased responses and comments. At least two references from previously completed jobs must be submitted and include a point of contact and phone numbers. These references must be relevant to the work which will be performed in this contract. Relevant work is defined as janitorial services. References must be recent within the past 3 years.

Evaluation Criteria: The Government will assess the degree of success of Offeror’s recent, relevant past performance. Business owners/employee(s) will be asked to comment on items such as quality of support services, timeliness, management of subcontractor work, including timely payment to subs or suppliers, safety, relations between customer and contractor, level of support for such things as correcting errors. Any offeror who has demonstrated satisfactory past performance will be considered eligible for award. Any offeror who demonstrated unsatisfactory past performance will not be considered eligible for award. If the Government does not obtain past performance information for the projects identified by the offeror and cannot establish a past performance record for the offeror through other sources, or if the offeror has no past performance record and cannot tie significant, relevant experience of key personnel proposed for this project to cited experience, past performance will be evaluated neither favorably nor unfavorably.

NAVFAC/USACE PAST PERFORMANCE QUESTIONNAIRE (Form PPQ-0) CONTRACT INFORMATION (Contractor to complete Blocks 1-4)

1. Contractor Information Firm Name: CAGE Code:

Address: DUNs Number:

Phone Number:

Email Address:

Point of Contact: Contact Phone Number:

2. Work Performed as: Prime Contractor Sub Contractor Joint Venture Other (Explain) Percent of project work performed:

If subcontractor, who was the prime (Name/Phone #):

3. Contract Information Contract Number:

Delivery/Task Order Number (if applicable):

Contract Type: Firm Fixed Price Cost Reimbursement Other (Please specify):

Contract Title:

Contract Location:

Award Date (mm/dd/yy):

Contract Completion Date (mm/dd/yy):

Actual Completion Date (mm/dd/yy):

Explain Differences:

Original Contract Price (Award Amount):

Final Contract Price (to include all modifications, if applicable):

Explain Differences:

4. Project Description:

Complexity of Work High Med Routine How is this project relevant to project of submission? (Please provide details such as similar equipment, requirements, conditions, etc.)

CLIENT INFORMATION (Client to complete Blocks 5-8)

5. Client Information Name:

Title:

Phone Number:

Email Address:

6. Describe the client’s role in the project:

7. Date Questionnaire was completed (mm/dd/yy):

8. Client’s Signature:

NOTE: Past performance refers to the quality of recent project experience from the customer’s perspective. The Offeror shall arrange for the reference customer point of contact for two projects to fill out the Questionnaire and return directly to Vincent Gier, Contract Specialist, e-mail at vincent.j.gier@usace.army.mil. The questionnaires must be forwarded directly by the references. The Government will not release the questionnaire forms to the Offeror at any time, in order for the Government to solicit candid, unbiased responses and comments. Two References from previously completed jobs must be submitted and include a point of contact and phone numbers. These references must be relevant to the work which will be performed in this contract. Relevant work is defined as janitorial services.

References must be recent within the past 10 years.

ADJECTIVE RATINGS AND DEFINITIONS TO BE USED TO BEST REFLECT

YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE

RATING DEFINITION NOTE

(E) Exceptional Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.

An Exceptional rating is appropriate when the Contractor successfully performed multiple significant events that were of benefit to the Government/Owner. A singular benefit, however, could be of such magnitude that it alone constitutes an Exceptional rating. Also, there should have been NO significant weaknesses identified.

(VG) Very Good Performance meets contractual requirements and exceeds some to the Government’s/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

A Very Good rating is appropriate when the Contractor successfully performed a significant event that was a benefit to the Government/Owner. There should have been no significant weaknesses identified.

(S) Satisfactory Performance meets minimum contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

A Satisfactory rating is appropriate when there were only minor problems, or major problems that the contractor recovered from without impact to the contract. There should have been NO significant weaknesses identified. Per DOD policy, a fundamental principle of assigning ratings is that contractors will not be assessed a rating lower than Satisfactory solely for not performing beyond the requirements of the contract.

(M) Marginal Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor's proposed actions appear only marginally effective or were not fully implemented.

A Marginal is appropriate when a significant event occurred that the contractor had trouble overcoming which impacted the Government/Owner.

(U) Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.

An Unsatisfactory rating is appropriate when multiple significant events occurred that the contractor had trouble overcoming and which impacted the Government/Owner. A singular problem, however, could be of such serious magnitude that it alone constitutes an unsatisfactory rating.

(N) Not Applicable

No information or did not apply to your contract

Rating will be neither positive nor negative.

TO BE COMPLETED BY CLIENT

PLEASE CIRCLE THE ADJECTIVE RATING WHICH BEST REFLECTS

YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE.

1. QUALITY:

a) Quality of technical data/report preparation efforts E VG S M U N

b) Ability to meet quality standards specified for technical performance E VG S M U N

c) Timeliness/effectiveness of contract problem resolution without extensive customer guidance

E VG S M U N

d) Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements (without adverse effect on performance)

E VG S M U N

2. SCHEDULE/TIMELINESS OF PERFORMANCE:

a) Compliance with contract delivery/completion schedules including any significant intermediate milestones. (If liquidated damages were assessed or the schedule was not met, please address below)

E VG S M U N

b) Rate the contractor’s use of available resources to accomplish tasks identified in the contract

E VG S M U N

3. CUSTOMER SATISFACTION:

a) To what extent were the end users satisfied with the project? E VG S M U N

b) Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes;

responsiveness to administrative reports, businesslike and communication)

E VG S M U N

c) To what extent was the contractor cooperative, businesslike, and concerned with the interests of the customer?

E VG S M U N

d) Overall customer satisfaction E VG S M U N

4. MANAGEMENT/ PERSONNEL/LABOR

a) Effectiveness of on-site management, including management of subcontractors, suppliers, materials, and/or labor force?

E VG S M U N

b) Ability to hire, apply, and retain a qualified workforce to this effort E VG S M U N

c) Government Property Control E VG S M U N

d) Knowledge/expertise demonstrated by contractor personnel E VG S M U N

e) Utilization of Small Business concerns E VG S M U N

f) Ability to simultaneously manage multiple projects with multiple disciplines E VG S M U N

g) Ability to assimilate and incorporate changes in requirements and/or priority, including planning, execution and response to Government changes

E VG S M U N

h) Effectiveness of overall management (including ability to effectively lead, manage and control the program)

E VG S M U N

5. COST/FINANCIAL MANAGEMENT

a) Ability to meet the terms and conditions within the contractually agreed price(s)?

E VG S M U N

b) Contractor proposed innovative alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the client

E VG S M U N

c) If this is/was a Government cost type contract, please rate the Contractor’s timeliness and accuracy in submitting monthly invoices with appropriate back-up documentation, monthly status reports/budget variance reports, compliance

E VG S M U N

with established budgets and avoidance of significant and/or unexplained variances (under runs or overruns)

d) Is the Contractor’s accounting system adequate for management and tracking of costs? If no, please explain in Remarks section.

Yes No

e) If this is/was a Government contract, has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations? Indicate if show cause or cure notices were issued, or any default action in comment section below.

Yes No

f) Have there been any indications that the contractor has had any financial problems? If yes, please explain below.

Yes No

6. SAFETY/SECURITY

a) To what extent was the contractor able to maintain an environment of safety, adhere to its approved safety plan, and respond to safety issues?

(Includes: following the users rules, regulations, and requirements regarding housekeeping, safety, correction of noted deficiencies, etc.)

E VG S M U N

b) Contractor complied with all security requirements for the project and personnel security requirements.

E VG S M U N

7. GENERAL

a) Ability to successfully respond to emergency and/or surge situations (including notifying COR, PM or Contracting Officer in a timely manner regarding urgent contractual issues).

E VG S M U N

b) Compliance with contractual terms/provisions (explain if specific issues) E VG S M U N

c) Would you hire or work with this firm again? (If no, please explain below) Yes No

d) In summary, provide an overall rating for the work performed by this contractor.

E VG S M U N

Please provide responses to the questions above (if applicable) and/or additional remarks. Furthermore, please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk (please attach additional pages if necessary):

BID SCHEDULE/PRICE SCHEDULE

Raystown Lake Janitorial W912DR-21-Q-0011 Bid Schedule

Base Year

Item Description Qty. U/I Unit Price Amount

0001 Base Year (2021) Raystown Lake Janitorial Services

0001AA Regular janitorial service 61 EA

Inclusive of the Administration, Maintenance and Seven Points Entrance Station Offices

0001AB Regular janitorial service 154 EA

Inclusive of the Visitors Center public restroom

0001AC Regular janitorial service 79 EA

Inclusive of the Upper Level Visitors Center

0001AD Regular janitorial service 23 EA

Inclusive of the Lower Level Visitors Center and Ranger Office

0001AE Regular janitorial service 46 EA

Inclusive of the Lower Visitors Center Restroom

0001AF Regular janitorial service 3705 EA

Inclusive of all Seven Points Areas, and the Dam

0001AG Regular janitorial service 1759 EA

Inclusive of all Outside Areas, excluding the Dam

0001AH Special janitorial service 217 EA

Inclusive of all Seven Points and Outside Areas

0001AI Floor Care service 1 EA

Inclusive of all Office Areas and Lower Level Visitor Center

TOTAL BASE YEAR (2021)

Option Year One

1001 Option Year 1 (2022) Raystown Lake Janitorial Services

1001AA Regular janitorial service 68 EA

1001AB Regular janitorial service 143 EA

1001AC Regular janitorial service 82 EA

Inclusive of the Upper Level Visitors Center

1001AD Regular janitorial service 26 EA

Inclusive of the Lower Level Visitors Center and Ranger Office

1001AE Regular janitorial service 52 EA

Inclusive of the Lower Visitors Center Restroom

1001AF Regular janitorial service 3109 EA

Inclusive of all Seven Points Areas, and the Dam

1001AG Regular janitorial service 1589 EA

Inclusive of all Outside Areas, excluding the Dam

1001AH Special janitorial service 221 EA

Inclusive of all Seven Points and Outside Areas

1001AI Floor Care service 1 EA

TOTAL OPTION YEAR ONE

Option Year Two

2001 Option Year 2 (2023) Raystown Lake Janitorial Services

2001AA Regular janitorial service 68 EA

2001AB Regular janitorial service 142 EA

2001AC Regular janitorial service 81 EA

Inclusive of the Upper Level Visitors Center

2001AD Regular janitorial service 26 EA

Inclusive of the Lower Level Visitors Center and Ranger Office

2001AE Regular janitorial service 51 EA

Inclusive of the Lower Visitors Center Restroom

2001AF Regular janitorial service 3104 EA

Inclusive of all Seven Points Areas, and the Dam

2001AG Regular janitorial service 1587 EA

Inclusive of all Outside Areas, excluding the Dam

2001AH Special janitorial service 218 EA

Inclusive of all Seven Points and Outside Areas

2001AI Floor Care service 1 EA

TOTAL OPTION YEAR TWO

Option Year Three

3001 Option Year 3 (2024) Raystown Lake Janitorial Services

3001AA Regular janitorial service 70 EA

3001AB Regular janitorial service 145 EA

3001AC Regular janitorial service 84 EA

Inclusive of the Upper Level Visitors Center

3001AD Regular janitorial service 26 EA

Inclusive of the Lower Level Visitors Center and Ranger Office 3001AE Regular janitorial service 53 EA

Inclusive of the Lower Visitors Center Restroom

3001AF Regular janitorial service 3143 EA

Inclusive of all Seven Points Areas, and the Dam 3001AG Regular janitorial service 1602 EA

Inclusive of all Outside Areas, excluding the Dam

3001AH Special janitorial service 236 EA

Inclusive of all Seven Points and Outside Areas

3001AI Floor Care service 1 EA

TOTAL OPTION YEAR THREE

Option Year Four

4001 Option Year (2025) Raystown Lake Janitorial Services

4001AA Regular janitorial service 72 EA

4001AB Regular janitorial service 145 EA

Inclusive of the Visitor Center public restroom 4001AC Regular janitorial service 84 EA

Inclusive of the Upper Level Visitor Center 4001AD Regular janitorial service 27 EA

Inclusive of the Lower Level Visitors Center and Ranger Office 4001AE Regular janitorial service 53 EA

Inclusive of the Lower Visitors Center Restroom

4001AF Regular janitorial service 3129 EA

Inclusive of all Seven Points Areas, and the Dam

4001AG Regular janitorial service 1580 EA

Inclusive of all Outside Areas, excluding the Dam 4001AH Special janitorial service 252 EA

Inclusive of all Seven Points and Outside Areas

4001AI Floor Care service 1 EA

TOTAL OPTION YEAR FOUR

TOTAL LINE ITEMS 0001AA-4001AI

SCOPE OF WORK

STATEMENT OF WORK

JANITORIAL SERVICES 2021-2025: RAYSTOWN LAKE PROJECT

TABLE OF CONTENTS

TOPIC SECTION

INTRODUCTION 1

DEFINITIONS AND METHODS 2

CONTRACT PERIOD 3

SCOPE OF WORK 4

SCHEDULE 5

SERVICES 6

QUANTITIES 7

GENERAL 8

SAFETY 9

QUALITY CONTROL 10

INSURANCE 11

SECURITY 12

CONTRACTOR-FURNSIHED 13

EQUIPMENT AND MATERIALS

GOVERNMENT-FURNISHED ITEMS 14

PERSONNEL 15

QUALITY ASSURANCE 16

DEFICIENCIES, DEDUCTIONS, DEFAULT 17

INVOICES AND PAYMENT 18

PERFORMANCE REQUIREMENTS SUMMARY (Exhibit 1) 19

DELIVERABLES (Exhibit 2) 20

CONTRACT AREAS AND ATTRIBUTES ATTACHMENT A

SERVICE PLANS AND SCHEDULES ATTACHMENT B

CONTRACT AREA MAP ATTACHMENT C

SERVICE SCHEDULE FORM ATTACHMENT D

1.0 INTRODUCTION. The Raystown Lake Project is located in Huntingdon and Bedford Counties in South Central Pennsylvania, approximately 95 miles west of Harrisburg and 175 miles east of Pittsburgh. It is south of the Borough of Huntingdon and approximately 70 miles from the Pennsylvania-Maryland border. The 35 facilities to be serviced under this contract are located along the 28-mile length of Raystown Lake. The largest concentration of facilities is in the Seven Points Recreation Area, located approximately ten (10) miles south of Huntingdon.

2.0 DEFINITIONS AND METHODS. As used throughout this description/specification, the following terms will have the meaning set forth below

2.1. CONTRACT. A mutually binding legal relationship (enforceable by law) obligating the seller to furnish supplies or services and the buyer to pay for them.

2.2. CONTRACTING OFFICER (KO). A person with the authority to enter into, administer and/or terminate contracts and make related determinations and findings. A Corps of Engineers employee vested with the authority to approve, modify, and issue contracts.

2.3. CONTRACTING OFFICER’S REPRESENTATIVE (COR). The person designated by the KO as a representative of the contracting officer to monitor contract surveillance. The COR is not, however, authorized to change any of the terms and conditions of the contract, make decisions concerning dispute arising under the contract, or terminate the contract or any portion thereof.

2.4. CONTRACTOR. The Individual(s) or company, to whom the Corps of Engineers issues a purchase order for delivery of services or materials, who operates under the conditions of a contract.

2.5. QUALITY CONTROL REPRESENTATIVE (QC). The QC is designated by the Contractor and serves as the central point of contact with the Government for performance of all work under this contract. The QC is responsible for working directly with the COR’s QA to insure successful day-to-day performance of this contract.

2.6. CONTRACT EMPLOYEES. Those persons hired by the contractor to assist in the performance of this contract

2.7. CONTRACT PERIOD. The base period and option periods as renewed by the Corps of Engineers for a given contract.

2.8. WATERBORNE. A facility with running water, which provides toilets and sinks, and may also provide showers.

2.9. VAULT RESTROOM. A facility without access to running water, which provides toilets accompanied by an underground waste containment system.

2.10. SEVEN POINTS CAMPING AREAS. All Contract Areas located within the six (6) camping loops located within the Seven Points Recreation Area.

2.11. DAY-USE AREAS. Contract Areas not located within the Seven Points, Susquehannock or Nancy’s camping areas.

2.12. OUTSIDE AREAS. All Contract Areas not located within the Seven Points Recreation Area.

2.13. REGULAR SERVICE. The completion of a list of cleaning actions that are completed during every scheduled cleaning service.

2.14. SPECIAL SERVICE. The completion of a list of cleaning actions that are completed in addition to those of regular service, during every scheduled special clean. The Contractor shall not invoice for a regular service when a special service is completed.

2.15 EXTRA SERVICE. The completion of a regular cleaning that is unscheduled and completed upon notification by the government.

2.16. FLOOR CARE SERVICE. The completion of specialized cleaning actions on vinyl composite tiles (VCT) that are completed during a scheduled floor care service.

2.17. CLEAN. The state of being free of all sand, mud, dirt, dust, litter, trash, insects, webs, nests, scale, mold, mildew, streaks, smears, spots, stains, soap film, mineral deposits, urine, fecal material, and all other types of debris or foreign particulate matter. Cleaning shall be accomplished by sweeping, mopping, vacuuming scrubbing, scraping, wiping, rinsing, hosing, polishing and drying as appropriate and required by contract standards.

2.18. DISINFECT. The application of a disinfecting agent which kills and inhibits the growth of mold, mildew, and micro-organisms. Disinfection shall be accomplished by mopping, scrubbing, spraying or wiping as appropriate and required by contract standards.

2.19. DEODERIZE. The state of being free of unpleasant odor.

3.0 CONTRACT PERIOD. The contract period will consist of one (1) base year and four (4) option periods, as shown below:

Base Year Date of Award – December 31, 2021 Option Year 1 January 01 – December 31, 2022 Option Year 2 January 01 – December 31, 2023 Option Year 3 January 01 – December 31, 2024 Option Year 4 January 01 – December 31, 2025

3.1. PRE-SUBMISSION TOUR. A pre-submission conference and facility tour will be held at the Raystown Lake Visitor Center Multi-Purpose Room, located in Seven Points. Attendance at this conference is not required, but highly recommended for the preparation of quotes.

3.2. PRE-WORK CONFERENCES. The contractor is required to attend a pre-work conference within 14 days of award for each contract option period. The purpose of the meetings will be to review the contract, accident prevention plan, and quality control plan, schedule equipment inspections, and verify insurance and safety requirements. The meetings will be held prior to the commencement of the new contract period and shall take place at Raystown Lake at a time that is mutually agreeable to the Contractor and the Government (upon award of the contract).

3.3. NOTICE TO PROCEED. The Contractor shall not initiate any work activities until receiving a written Notice to Proceed (NTP) from the Contracting Officer. The Contractor shall commence work under this contract within 5 calendar days after receipt of the Notice to Proceed. All deliverables required after contract award are listed in Exhibit 2 and shall be submitted within 14 business days of contract award, unless an earlier date is specified. The NTP will be issued after the COR and Contracting Officer have accepted the deliverables.

4.0 SCOPE OF WORK.

4.1. CONTRACTOR CAPABILITY. The Contractor shall provide all equipment, materials, labor, management and quality assurance to satisfactorily perform janitorial services at The Raystown Lake Project, Baltimore District, US Army Corps of Engineers (reference Attachment A for locations) in accordance with the specifications contained herein.

4.2. CONTRACT AREA. The Contractor shall provide janitorial services at 12 water borne restrooms, four (4) restroom-shower house combinations, one (1) water borne restroom-shower-change house combination, 12 vault (or similar non-flush) restrooms, one (1) vault restroom-change house combination, four (4) office areas and one (1) visitor center facility. A list of all facilities, which includes a summary of their attributes, is located in Attachment A. This Contract will require work to be accomplished in multiple facilities, often at the same time, in areas that may not be adjacent to each other.

5.0 SCHEDULE. Services provided under this Contract must occur in Contract Areas within the times as follows (reference Attachment B for details on days, dates, times and facilities):

5.1. OFFICES AND LOWER VISITOR CENTER. Contract services shall be performed between the hours of 8:00 A.M. and 12:00 P.M. – days, dates and facilities dependent upon season and option period.

5.2. UPPER VISITOR CENTER. Contract services shall be performed between the hours of 8:00 A.M. and 12:00 P.M. – days, dates and facilities dependent upon season and option period. (Note that this Contract Area excludes the public restroom; reference 5.4. for the schedule regarding this area.)

5.3. LOWER VISITOR CENTER. Contract services shall be performed between the hours of 8:00 A.M. and 12:00 P.M. – days, dates and facilities dependent upon season and option period.

5.4. VISITOR CENTER PUBLIC RESTROOM. Contract services shall be performed between the hours of 8:00 A.M. and 12:00 P.M. – days, dates and facilities dependent upon season and option period.

5.5. SEVEN POINTS CAMPING AREAS. Contract services shall be performed between the hours of 12:00 A.M. and 6:00 A.M. with the second daily cleaning performed between 12:00 P.M. and 6:00 P.M (when applicable)– days, dates and facilities dependent upon season and option period. Special cleanings may require additional time– days, dates and facilities dependent upon season and option period.

5.6. SEVEN POINTS DAY-USE AREAS. Contract services shall be performed between the hours of 12:00 A.M. and 10:00 A.M.–days, dates and facilities dependent upon season and option period. Special cleanings may require additional time–days, dates and facilities dependent upon season and option period. Services provided to Seven Points Beach and Oak will receive the earliest cleanings to meet requirements of this Contract to minimize visitor impacts. (Note that this Contract Area includes the restrooms located in the Visitor Center.)

5.7. OUTSIDE (WATERBORNE) FACILITIES. Contract services shall be performed between the hours of 6:00 A.M. and 12:00 P.M. – days, dates and facilities dependent upon season and option period. Special cleanings may require additional time– days, dates and facilities dependent upon season and option period.

5.8. EXCEPTIONS. Extra services (reference 2.15 & 7.1) shall be performed according to contract requirements within one (1) hour upon notification by the government. Extra services will occur at any facility at any time, day, or date as determined by the government. Floor Services (reference 2.16.) shall be performed according to contract requirements between the hours of 8:00 A.M. and 12:00 P.M. to all office and Visitor Center areas on a mutually agreed upon date by the Contractor and the Government (upon award of the contract) – dependent upon season and option period.

5.9. FEDERAL HOLIDAYS. Raystown Lake Project will observe all federal holidays from November through March. During those holidays, Raystown Lake Project will be closed and contract services will not be required on federal holidays from November through March. Raystown Lake Project will remain open for all federal holidays through peak season (April through October) and contract services will be needed on federal holidays from April through October.

5.10. INCLEMENT WEATHER. When there are warnings or indications of impending severe weather (heavy rains, thunderstorms, damaging winds, tornados, hurricanes, floods, lightning, blizzards etc.), weather conditions shall be monitored. Appropriate precautions shall be taken to protect personnel and property from the effects of the severe weather. Severe weather can impact the ability to travel to contract areas (reference Attachment A). In a case where the Contractor cannot safely travel to the worksite due to hazardous weather, the Contractor must notify the Government by phone.

6.0 SERVICES. Services shall be provided to Contract Areas during dates, days, times and facilities outlined in Attachment B using the following service requirements.

6.1. REGULAR SERVICE. The Contractor shall provide regular services which meet the following contract requirements to all contract areas as described in Section 2 and in Attachment A. Based on each facilities attributes, some processes may not be applicable in certain Contract Areas (reference Attachment A).

Clean all entrances and walkways within five (5) feet of the building.

Clean all entry partitions and doors.

Clean all exterior walls, lights and ledges.

Clean and disinfect to a shine all water fountains.

Clean to a shine all drain covers.

Clean all interior surfaces including ceilings, walls, partitions, windows, window screens and ledges.

Clean all interior fixtures to include, but not limited to light switches, lights & covers, vents, grates, etc.

Clean stainless steel and chrome surfaces to a shine.

Clean and disinfect all baby changing stations.

Clean and disinfect all toilets (to include vault pipes where applicable) and urinals. Minor clogs in plumbing fixtures will be removed.

Clean and disinfect all sinks. Minor clogs in plumbing fixtures will be removed.

Clean and disinfect all soap dispensers.

Clean and disinfect shower curtains.

Replace damaged or worn shower curtains.

Replenish toilet paper to capacity. All rolls provided will be secured using the dispensers.

Replenish toilet paper storage supplies.

Replenish soap/hand sanitizer dispensers to capacity.

Replenish toilet seat liners to capacity.

Remove trash and replace liners in both interior and exterior trash receptacles.

Clean and disinfect shower mats and underlying floors.

Clean and disinfect shower and/or changing area seats.

Clean, disinfect and dry all floors, corners, edges and baseboards.

Clean deep sinks in storage rooms after each use. Remove insect habitat, dust, dirt, cobwebs, and other inappropriate materials in sink. Materials stored are to be kept in a neat and clean manner. Doors will be closed and locked after each use.

Empty cigarette litter containers.

6.1.1. UPPER VISITOR CENTER. In addition to the requirements defined in Section 6.1 the Contractor shall provide the following regular services to the Upper Visitor Center.

Clean all exterior lights, ledges, benches and eaves within ten (10) feet of public entrances and along length of deck.

Clean all Foyer, Lobby, Stairwell and Exhibit Hall surfaces including ceilings, walls, partitions, windows and ledges whose bottom edge is located within ten (10) feet from the floor. Clean ALL Multi-Purpose Room, Elevator, and hallway surfaces.

Clean all window blinds and tracks.

Clean and deodorize (where applicable) all Lobby and Multi-Purpose Room furniture including, but not limited to chairs, tables and couches.

Clean all picture frames (and glass), plaques, and other wall hangings, cabinets and exhibits

(excluding mounts).

Lightly dust mounts and habitats to be free of webs, dust accumulation and trash.

Remove all cigarettes, ashes and other foreign materials from receptacles and deodorize.

Clean floors to include moving furniture for access. Following service, furniture will be returned to the manner in which it was found.

Clean and deodorize all carpets and rugs.

Sweep deck and stairs free of accumulated leaves, dirt and other debris.

6.1.2. OFFICES & LOWER VISITOR CENTER. In addition to the requirements defined in 6.1. the Contractor shall provide the following regular services to all offices and the lower Visitor Center.

Clean all windows, blinds and tracks, inside and outside.

Clean and deodorize (where applicable) all furniture to include, but not limited to chairs, tables, lamps, cabinets, displays, etc.

Remove all cigarette litter, ashes and other foreign materials from receptacles and deodorize.

Clean and deodorize carpets.

Clean floors to include moving furniture for access. Following service, furniture will be returned to the manner in which they were found.

Clean and deodorize all carpets and rugs.

6.2. SPECIAL SERVICE. In addition to the requirements defined in 6.1., the Contractor shall provide special services which meet the following contract requirements to all contract areas as described in Section 2 and Attachment A. Based on each facilities attributes, some processes may not be applicable in certain Contract Areas (reference Attachment A). When scheduled, special services will replace regular services. The Contractor shall not invoice for a regular service when a special service is performed.

Clean the inside of interior light fixtures. Some fixtures will require minor disassembly (using screwdrivers or wrenches) to clean.

Clean and disinfect the inside of all interior trash receptacles.

Clean all exterior screens, ventilation louvers and window surfaces. Clean windows to a shine.

Clean all grout and tile. Grout and tile will be returned to white (or original color)

6.3. FLOOR CARE SERVICE. The Contractor shall provide floor care services which meet contract requirements to all vinyl composite tile (VCT) floors, corners and edges in the Visitor Center (upper and lower) and offices (reference Attachment A). Floor care service requirements include carpet stain removal, stripping old wax, cleaning the underlying floor surfaces, and applying new polish and sealer insuring that floor, corners and edges have no yellow film or other indicator of wax buildup.

7.0 QUANTITIES.

DETERMINATION. Contract quantities are based on factors including, but not limited to acts of nature, and visitor use patterns. Accordingly, quantities are approximate. Quantities are determined using Section 5.0 and Attachment B.

7.1 EXTRA SERVICES. The Contractor shall provide extra services to account for fluctuations in quantities, which meet requirements, defined under 6.1. if notified by the Government for any contract areas (reference Attachment A) based on each facilities’ attributes as some processes may not be applicable in certain contract areas.

7.2 FLUCTUATIONS. The contractor shall anticipate a 5% fluctuation in quantities provided (extra services) due to unexpected surge of usage and unforeseen conditions.

8.0 GENERAL.

8.1. COMMUNICATIONS. The Contractor and/or designated QC will be available for notification between the times of 6:00 A.M. and 12:00 A.M. “Available for notification” for the purposes of this contract requires the Contractor and/or designated QC to be able to receive verbal/telephone communications during that time frame and act upon the communication within one (1) hour if necessary.

8.1.1. COMPLIANCE MEETINGS. Compliance meetings are generally held weekly Memorial through Labor Day and monthly otherwise with the purpose of reviewing service, schedules, problems and/or other issues. The Government will schedule all meetings and may dictate changes to the frequency. The Contractor and/or designated QC will attend all compliance meetings. If s/he is unable to attend, notification must be made to the Government no later than five (5) working days prior to the scheduled meeting date. If circumstances dictate less than a five (5) day notification, s/he will make every effort to notify the Government immediately. It is the discretion of the Government to reschedule the meeting, or hold the Contractor to the original date.

8.2. PERMITS AND LICENSES. The Contractor shall, at his/her expense, obtain any licenses or permits, including but not limited to Driver’s License, required to perform this contract. The Contractor shall comply with all current Federal, State and local laws and regulations and shall comply with any subsequent changes.

8.3. DAMAGES TO PROPERTY. It shall be the Contractor’s responsibility in the course of performing the contractual work or at any time on Government property to guard against destruction, injury, defacement, removal or any alteration of public or private property including, but not limited to developed facilities and vegetative growth. In the event public property is damaged, it shall be the Contractor’s responsibility to notify the Government of the incident within 24 hours.

8.3.1. VANDALISM. The Contractor and Contract Employees will document and report instances of vandalism to the Government within 24 hours.

8.4. RULES AND REGULATIONS. The Contractor and Contract Employees will comply with all laws of the United States, Commonwealth of Pennsylvania and Raystown Lake Project rules, regulations set forth in CFR Title 36. Copies of Title 36 will be provided at Pre-Work Conferences and are available upon request. Focused attention to vehicle operation and employee behavior should be considered to meet the requirements of this section.

8.5. VISITOR CONFRONTATION. Contract Employees, if confronted by a hostile visitor, will not engage in behavior which is hostile or otherwise unacceptable (reference 15.1.). The Contractor and Contract Employees will maintain professionalism and will contact Park Rangers should a situation escalate to a level which impairs the Contract Employee’s ability to perform contract services and/or any visitor’s use of the project. Should the safety of the Contract Employee be in question, employees will stop service, move to a safe location and contact Park Rangers (or 911 in an emergency). All visitor confrontations will be reported to the Government within 1 hour.

8.6. OTHER CONTRACTORS. Other Contractor employees may be in close proximity to the Contractor’s designated area of work. The Contractor shall cooperate fully with all Contractors in the area and shall not impede the work of others in any way.

8.7. LOST AND FOUND. Lost and found items are subject to Title 36 and the Raystown Lake Lost and Found policy (policy to be furnished at the Pre-Work Conferences). Items found by the Contractor and Contract Employees which are not readily identified as belonging to a person at the area will be collected and provided to the Ranger Office or Seven Points Entrance Station upon earliest convenience during normal driving/operating routine. The Contractor and Contract Employees are not to keep any found items beyond the end of their shift.

9.0. SAFETY. The Contractor and Contract Employees will meet all applicable requirements of Corps of Engineers Manual EM 385-1-1 dated 15 September 2008 entitled “Safety and Health Requirements Manual” (website location https://intranet.usace.army.mil/nad/nab/sa/Safety%20Management%20Documents/EM%20385-1- 1%20(2014)/EM_385-1-1.pdf#search=em%20385%2D1%2D1), OSHA Regulations, and all State and Local safety codes while in performance of this contract.

9.1. ACCIDENT PREVENTION PLAN. The Contractor shall develop and submit a written detailed accident prevention plan. This plan must indicate in detail the general policies and procedures for safe operation in the accomplishment of this contract. A cover letter identifying the Contractor or Company name, address, phone number, email (if applicable), Contract number and current year will accompany the plan. The plan shall show how the Contractor intends to perform all services in full compliance with the safety requirements set forth in EM 385-1-1, Appendix A. This plan will be submitted within 14 days from the award date. Any discrepancies shall be corrected within 3 business days, with no work being accomplished until the Plan is in accordance with EM 385-1-1. A signed letter of certification which references the contract and current year and states if the original plan remains current (or lists changes if applicable) is acceptable following the base year pre-work conference. All plans, or subsequent revisions, must be acceptable to government BEFORE work commences.

9.2. SAFETY OFFICER. The Contractor shall designate a Contract Employee to be responsible for overall supervision of accident prevention activities.

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