W912DR-10-T-0076.pdf

US ARMY CORPS OF ENGINEERS BALTIMORE DIS

10 SOUTH HOWARD STREET

ROOM 7000

BALTIMORE MD 21201-2536

UNDER DPAS (15 CFR 700)

11. DELIVERY FOR FOB

RFQ

SEE SCHEDULE

14. METHOD OF SOLICITATION

IFB RFP

CODE

SEE ADDENDUM

BLOCK IS MARKED

DESTINATION UNLESS

12. DISCOUNT TERMS

(No Collect Calls)

16.5m

13b. RATING

13a. THIS CONTRACT IS A RATED ORDER

X

CODE

W912DR-10-T-0076 14-Jul-2010

b. TELEPHONE NUMBER

410-417-0007

8. OFFER DUE DATE/LOCAL TIME

02:00 PM 16 Aug 2010

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV 3/2005)

Prescribed by GSA

FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER) 31c. DATE SIGNED

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

22. UNIT 23. UNIT PRICE 24. AMOUNT21. QUANTITY

CODE 10. THIS ACQUISITION IS

UNRESTRICTED

FAX: NAICS:

TEL:

CODE 18a. PAYMENT WILL BE MADE BYOFFEROR

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TEL.

W912DR

SIZE STD:

9. ISSUED BY

FACILITY

CODE

17a.CONTRACTOR/

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

15. DELIVER TO CODE E1M1B50 16. ADMINISTERED BY

ABERDEEN INTEGRATED PROG OFC

DONALD NEEDHAM

SCULLY AND BUSH RIVER RDS

GUNPOWDER MD 21010-0205

TEL: 410-436-0200 FAX: 410-436-4377

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

KEVIN J COOK

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/ SERVICES

SEE SCHEDULE

561720

TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS

SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS

SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

SB

HUBZONE SB

SET ASIDE: 100 % FOR

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

TEL: EMAIL:

1 COPIES

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

.OFFER DATED YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 29. AWARD OF CONTRACT: REFERENCE

X

8(A)

SVC-DISABLED VET-OWNED SB

EMERGING SB

X

X

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

SEE SCHEDULE

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/ SERVICES 21. QUANTITY 22. UNIT 24. AMOUNT

PAGE 2 OF

23. UNIT PRICE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV 3/2005) BACK

Prescribed by GSA

FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

W912DR-10-T-0076

Section SF 1449 - CONTINUATION SHEET

BID SCHEDULE

ITEM NO SUPPLIES / SERVICES QUANTITY UNIT

UNIT

PRICE

AMOUNT

0001 Base year janitorial services XXXXX XXXXX XXXXX XXXXX

0001a Furnish all labor, equipment, and materials required to provide janitorial services per the attached scope of work.

12 Months

Base year optional janitorial services XXXXX XXXXX XXXXX XXXXX

0001b Furnish all labor, equipment, and materials required to provide EMERGENCY CLEANING janitorial services per the attached scope of work.

4 hours

0001c Furnish all labor, equipment, and materials required to provide SPECIAL EVENT CLEANING janitorial services per the attached scope of work.

2 hours

0002 Option 1 year janitorial services XXXXX XXXXX XXXXX XXXXX

0002a Furnish all labor, equipment, and materials required to provide janitorial services per the attached scope of work.

12 Months

0002b Furnish all labor, equipment, and materials required to provide EMERGENCY CLEANING janitorial services per the attached scope of work.

4 hours

0002c Furnish all labor, equipment, and materials required to provide SPECIAL EVENT CLEANING janitorial services

0003 Option 2 year janitorial services XXXXX XXXXX XXXXX XXXXX

0003a Furnish all labor, equipment, and materials required to provide janitorial services per the attached scope of work.

12 Months

0003b Furnish all labor, equipment, and materials required to provide EMERGENCY CLEANING janitorial services per the attached scope of work.

4 hours

0003c Furnish all labor, equipment, and materials required to provide SPECIAL EVENT CLEANING janitorial services

0004 Option 3 year janitorial services XXXXX XXXXX XXXXX XXXXX

0004a Furnish all labor, equipment, and materials required to provide janitorial services per the attached scope of work.

12 Months

0004b Furnish all labor, equipment, and materials required to provide EMERGENCY CLEANING janitorial services per the attached scope of work.

4 hours

0004c Furnish all labor, equipment, and materials required to provide SPECIAL EVENT CLEANING janitorial services

0005 Option 4 year janitorial services XXXXX XXXXX XXXXX XXXXX

0005a Furnish all labor, equipment, and materials required to provide janitorial services per the attached scope of work.

12 Months

0005b Furnish all labor, equipment, and materials required to provide EMERGENCY CLEANING janitorial services per the attached scope of work.

4 hours

0005c Furnish all labor, equipment, and materials required to provide SPECIAL EVENT CLEANING janitorial services

STATMENT OF WORK

Janitorial Services Contract Scope of Work

Dated 17 September 2009

1.0 General Conditions:

1.1 General Work Statement: The Janitorial Contractor shall provide all necessary labor, equipment, and supplies required to perform the services. All cleaning procedures and treatments shall be accomplished in accordance with the manufacturer's directions and/or listed specifications and industry standards applicable to the Professional Cleaning and Restoration Industry.

1.2 The facility: This janitorial cleaning contract is for the facility at Building E-1356, Bush River and Scully

Roads, Gunpowder, MD 21010, located at the Edgewood area of APG, MD. The facility is a one story building and is approximately 6500 square feet. The facility accommodates approximately 40 employees.

All floors are carpeted with a low pile carpet except vinyl floor tiles in the men’s toilet (180 SF), women’s toilet (180 SF) and the computer server room (72 SF).

1.4. Office Point of Contact: The Office Point of Contact (POC) for all questions about the performance of the work shall be the Office Administrative Assistant, unless otherwise directed.

1.5. Senior Office Manager: The Senior Office Manager shall be the Senior Construction Manager unless otherwise directed.

2.0 Specific Scope of Work

2.1 Semi-Annual Tasks:

2.1.1 Semi-Annual Task Schedule: All semi-annual tasks shall be performed twice a year; once during April or May and once during October or November. The exact days must be coordinated with the office Point of Contact. Weather conditions shall be considered when selecting the days.

2.1.2 Carpet Steam Cleaning: Steam cleaning of the carpets will be preformed by a licensed carpet cleaning company Costs normally associated with this task shall be included in submitted bid.

2.1.3 Window Washing: Wash and clean all windows twice a year. Both the inside and outside of the windows shall be washed, unless the glass is blocked by a non-removable screen. If removable screens cover a window, the work includes removing the screen, cleaning the window, cleaning the screen, and remounting the screen.

2.2 Monthly Tasks

2.2.1 Monthly Task Schedule: All monthly tasks should be performed during the 10th day to the 20th day of each month. The exact days must be coordinated with the office Point of Contact.

2.2.2 Clean Window Blinds: Venetian blinds, including mini-blinds, shall be cleaned free of all dust and embedded dirt.

2.2.3 Refrigerators: Clean the inside and outside of the 2 refrigerators. Dispose of any spoiled food.

2.2.4 Trash Can Cleaning: The contractor shall wash out and scour all waste baskets and trash cans once monthly for hygiene and smell control. Replacing the plastic liners on a clean waste container is an acceptable substitution.

2.3 Weekly Tasks

2.3.1 Weekly Task Schedule: The contractor will perform all weekly work on Tuesdays and Thursdays between the hours of 8am and 3pm.. No cleaning shall be accomplished on Federal Holidays. If a Federal Holiday occurs on one of the regular scheduled cleaning days, arrangements will be made with the office POC to clean on an alternate day that week. Every effort should be made to clean on the assigned days. If an alternate day is requested, it should be approved with the office POC first. In the event of a no-show by the cleaning contractor, an adjustment may be made to the invoice amount due under this contract.

2.3.2 Floor Care: All floors and floor baseboards should be maintained by sweeping or vacuuming and wet mopping. Carpets will be vacuumed. Tile floors will be swept and then wet mopped. Chairs, trash receptacles and easily movable items shall be moved to clean the floors underneath these items.

2.3.3 Dusting: Dust all surfaces, including: chairs, desks, cabinets, furniture, counters, tops of filing cabinets that are cleared, tables, conference room tables, window sills, mini-blinds, base-boards, woodwork, HVAC vents, light fixture lens, hanging wall art and pictures, or any surface where dust may collect and is clearly visible to eye. Dust with a dry cloth 1 time per week and on the alternating day a dust with a damp/ chemical treated cloth.

2.3.4 Vacuuming: Vacuum all carpets and hard surfaced floors, floor mats, runners, upholstered furniture, window sills, restroom facilities, entryways, common areas, and storage closets to remove all dust, debris, cob webs and visible particles including edges of carpets and baseboards and spot clean stains as needed with chemical cleaner. Use crevice tool for hard to reach areas. The contractor must provide a vacuum with a high filtration system that prevents airborne dust particles, such as a HEPA filter vacuum.

2.3.5 Miscellaneous Cleaning: Includes removal of finger prints or smears on entrance doors and surfaces that are highly noticeable including furniture, doors, walls, cabinets, etc. Use a damp cloth with cleaner to remove smears, fingerprints, dirt, etc.

2.3.6 Trash Removal: Empty all trash and waste baskets from all offices, common areas, kitchen, front porch and restrooms. Remove all trash from the facility for pick up in the dumpster provided at the facility.

Remove and dispose of any other items labeled “trash”.

2.3.7 Restrooms: The office has a men’s toilet and a women’s toilet. The Contractor shall disinfect all restroom fixtures with a chemical disinfectant, clean and disinfect all floors, toilets, urinals and sinks so no encrustation or water rings are present. He shall clean with antibacterial disinfectant all hard surfaces, floors and fixtures and replace paper products, toilet supplies, soap, etc. as needed. The soap dispensers shall be a “soft soap pump type” unless otherwise specified by the POC. De-scale toilet bowls and urinals.

De-scaling shall be performed weekly. After de-scaling, the entire surface shall be free from streaks, stains, scale, scum, urine deposits, mineral deposits, and rust stains. The contractor shall provide all paper towels and toilet paper for the toilets and shall check and refill the paper towel dispensers. Boxes of paper towels and toilet paper supplies may be stored in each toilet.

2.3.8 Common Areas & Hallways: All common areas shall be cleaned each week as described above.

2.3.9 Office Areas and Desks: All desks and equipment on the desk shall be lightly dusted without disturbing the papers and equipment on the desk. Computers and computer monitors shall be wiped with a clean dry cloth to remove any dust that clings to them. Rooms that are locked will not be cleaned. Usually this only the computer server room (72 SF).

2.3.10 Kitchen Areas: Clean the floor, the sink, and the shelf above the sink.

2.3.11 Microwave Ovens: There are 2 microwave ovens in the office. Each shall be cleaned inside and outside.

The inside shall be washed with dish soap to remove all food particles, and then dried with paper towels.

2.3.12 Coffee Table Areas: There are 2 coffee table areas. The contractor shall clean the tables in coffee area, including organizing the table and replenishing the paper towels. The contractor is not responsible for cleaning the coffee making equipment or providing the coffee making supplies.

2.3.13 Replace non-working light bulbs: The Contractor shall inspect all the lights including exit signs and determine which ones are non- working. Then the contractor shall replace the burned out and/or blinking fluorescent tubes and compact fluorescent lamps, ballasts or starters as may be required. If the lamp still does not work, the contractor shall report the non-working light to the POC. This POC will then initiate a work order to have a repairman fix the light.

2.4 Special Tasks:

2.4.1 Emergency Cleaning. Upon notification by the POC or Contracting Officer, the contractor shall perform emergency cleaning. This emergency cleaning will usually be required due to broken or leaking pipes, sinks, toilets roofs, or other occurrences requiring immediate corrective action to restore an area to its normal state of cleanliness and appearance. Emergency cleaning will be 100% inspected and shall be compensated in accordance with the item completed on bid sheet in addition to the normal compensation paid under the contract. The contractor shall be able to respond to a request for emergency cleaning within 2 hours.

2.4.2 Special Event Cleaning. Special events may require an extra effort on the part of the contractor. These events include VIP visits, Inspector General Team visits, and other events determined by the Contracting Officer / Recruiting representative on site. Cleaning services include any work identified in the scope of work. They may occur on days that are not on the normal custodial schedule. The Contracting Officer or POC will notify the contractor as soon as the requirement is known, but no less than 24 hours prior to the event. Notification may be verbal, followed by a delivery order. If the notification is written, the contractor shall date and initial the notification upon receipt, and if required, provide the Government a plan for completion of the special event cleaning within 1 workday. Special event cleaning will be 100% inspected and shall be compensated in accordance with item completed on bid sheet in addition to the normal compensation paid under the contract.

3.0 Other Terms and Conditions:

3.1 QUALITY CONTROL: The contractor shall establish a quality control program for the performance requirements of this contract and shall provide a written copy of same to the Government no later than 30 days of contract award. The contractor will maintain the quality control program throughout the contract performance; and, at any time upon verbal or written request, shall provide a copy to the Government for review. The Quality Control program shall include as a minimum the following:

3.1.1 An inspection system covering all work tasks stated in the contract to include supplies. The inspection system shall include a CHECK-OFF SHEET for cleaning personnel to fill out each time a space is cleaned.

This CHECK-OFF SHEET shall be posted in a conspicuous place. It shall specify areas to be cleaned, actually cleaned and inspected, and the satisfaction of the POC. Within 30 days after award of the contract, the contractor shall propose a sample CHECK-OFF SHEET. This sample CHECK-OFF SHEET will be reviewed by the POC and approved or revised.

3.1.2 The contractor shall maintain adequate records of all inspections made on cleaning personnel to indicate, at a minimum, the nature (when, where, what) and number of inspections they made; the name of the inspector; the number, location, type of deficiencies found, and the corrective action taken for deficiencies.

3.1.3 A method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable. The contractor shall use process control procedures and quality data analysis techniques.

3.1.4 Corrective action procedures for deficiencies and measures to prevent recurrence. The corrective actions will address the deficiency and an action to prevent future deficiencies. Additional inspection(s) are not considered a corrective action. The Quality Control Program shall be evaluated for adequacy and changed or updated by the contractor as a part of all corrective actions by the contractor.

3.2 PERFORMANCE EVALUATION MEETINGS: The contractor shall meet each quarter (3 months) with the office POC or other office management. The meetings may be more often as determined necessary by the Senior Office Manager. A mutual effort will be made to resolve any and all problems identified.

3.3 CERTIFICATION OF SERVICES: Once a month (the first working day) the contractor's supervisory personnel shall post at a location predetermined by the office POC a properly prepared inspection form. A "properly prepared" form shall show the building number and building area, all services performed during the month (daily, weekly, monthly, or quarterly) and space for custodial and supervisory personnel to initial daily to indicate that service was formed that day. Additionally, space shall be provided for the contract inspector to make periodic general comments concerning services performed and a space for the office POC to sign acceptance of the job performed that day. Within 30 days after award of the contract, the contractor shall propose a sample Inspection Form. This sample form will be reviewed by the POC and approved or revised.

3.4 PERFORMANCE CRITERIA: Acceptable and unacceptable contract performance will be determined between the office POC and the Senior Office Manager. When the contractor’s performance is considered to be unsatisfactory, a report shall be made to the Contracting Officer’s Representative (COR) to determine the deduction in price to be taken. The COR will require the contractor to explain, in writing, the cause of the discrepancy, and corrective action to obtain an acceptable level(s), and corrective action to preclude a recurring incidence of the problem. The contractor may not be paid for that portion of performance determined to be unsatisfactory by the COR.

3.5 PAYMENT DEDUCTION: The contractor's performance will be compared to Industry Standards or by

Standards set forth by the “Institute of Inspection, Cleaning and Restoration Certification (IICRC)” or it’s equivalent and shall not exclude common sense considerations as may be applied by the Corps of Engineers representative. If the performance in any required service is unsatisfactory, and poor performance is clearly the fault of the contractor/contractor’s personnel, monthly payments to the contractor may be reduced by the Corps of Engineers representative or Contracting Officer as deemed appropriate per bid sheet. Deductions may also be taken by the Government for defective individual services not satisfactorily performed and/or not performed. Deductions will be made for no-shows for scheduled appointment times on the basis of daily bid items. In the event of continued unsatisfactory performance with documentation of three (3) incidences where correction and time to cure has been given, the entire cleaning contract may be terminated and contractor barred from any further bidding of Government Contracts at specified location(s) permanently.

3.6 IDENTIFICATION OF CONTRACTOR OR PERSONNEL: All contractors, subcontractors, or personnel working at or in any Government facility shall be identified by a Photo ID. This Photo ID should be issued by the Department of Homeland Security, Police Agency or other approved Government/County agency which shows the individual’s photograph, home address, telephone number and status as a citizen of the United States. Said I.D. shall be worn in a conspicuous place and be made available for inspection, upon request by the Security Police or other Government representative. In addition the contractor shall provide each employee with an identification card which includes the name of the company, a clear legible employee photograph at least 1 by 1 ¼ inches, the employee's name, signature, date of birth, hair and eye color, height and weight, and the signature, date and phone number of the company representative issuing the card. Said identification shall be worn in a conspicuous place be made available for inspection upon request by a Government representative. If feasible, the required identification cards can be combined into one.

3.7 BACKGROUND INVESTIGATIONS: All janitorial employees will have a background check investigation.

3.7.1 Local Background Checks: Most, if not all Police agencies can provide an individual a document, commonly called a “Letter of Good Conduct,” that indicates whether they have a criminal record in a particular jurisdiction. An individual could go to the Police department in the town/county where they reside and simply request the document.

3.7.2 Other Background Checks: There are many private companies that conduct pre-employment criminal background checks for employers. This type of check requires the full name of the applicant and address.

In some locations a signed release is also required from the applicant.

3.7.3 Non-US Citizen: The Department of Homeland Security has a pilot program that employers can join, at no fee, that allows them to conduct a social security verification check and immigration check on an alien employee. This program is currently available to employers in a several States to include New York. For more information, please contact the Department of Homeland Security Systematic Alien Verification for Entitlements Program at 1-888-464-4210.

3.8 DEFINITIONS: As used throughout this document, the following terms shall have the meaning set forth below and in DEFINITIONS, in Section I hereto and other common sense considerations and industry standards.

3.8.1 Where "as shown", "as indicated", "as detailed", or words of similar import are used, it shall be understood that reference is made to this specification and the drawings, if any, accompanying this specification unless stated otherwise.

3.8.2 Where "as directed," "as required," "as permitted," "approval," "acceptance," or words of similar import are used, it shall be understood that direction, requirement, permission, approval, or acceptance of the Contracting Officer is intended unless stated otherwise.

3.8.3 Contractor. The term Contractor as used herein refers to both the prime Contractor and any subcontractors or personnel. The prime Contractor shall ensure that his/her subcontractors comply with the provisions of this contract.

3.8.4 Clean. "Clean" shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris and other residue.

3.8.5 Disinfect. Cleaning in order to destroy any harmful microorganisms by application of an approved chemical agent.

3.8.6 Facility. An establishment, structure, or assembly of units of equipment designated for a specific function.

3.8.7 Frequency of Service:

3.8.7.1 Annual (A). Services performed once during each 12-month period of the contract, specifically during the month of September.

3.8.7.2 Semi-Annual (SA). Services performed twice during each 12-month period of the contract during the spring and fall unless otherwise specified.

3.8.7.3 Quarterly (Q). Services performed 4 times during each 12-month period of the contract, during the months of March, June, September and December unless otherwise specified.

3.8.7.4 Monthly (M). Services performed 12 times during each 12-month period of the contract, specifically during the middle weeks of the month unless otherwise specified.

3.8.7.5 Three times Weekly (3W). Services performed 3 times a week, specifically the days of Monday, Wednesday and Friday.

3.8.7.6 Two times Weekly (2W). Services performed 2 times a week, specifically the days of Tuesday and

Thursday.

3.8.8 Quality Assurance (QA). A method used by the Government to provide some measure of control over the quality of purchased services received.

3.8.9 Quality Assurance Evaluator (QAE). The Government employee designated to evaluate the quality of services produced.

3.8.10 Regular Working Hours for Cleaning. The Government's regular (normal) working hours for cleaning are from 0800 hrs to 1500 hrs Monday through Friday, except (a) Federal Holidays and (b) other days specifically designated by the Contracting Officer. Later times may be permitted for carpet cleaning. No office keys will be issued to Contractor.

3.8.11 Waste Containers. Waste containers are defined as trash receptacles, wastebaskets, trashcans, wastepaper baskets, or any container holding trash, paper or refuse of any type.

3.9 GOVERNMENT FURNISHED PROPERTY AND SERVICES:

3.9.1 Government Furnished Facilities. One small closet, approximately 20 SF, is provided to store equipment, supplies, cleaning agents, etc. Contractor should keep this area neat and clean and presentable.

3.9.2 Government Furnished Equipment and Supplies. The Government will not provide supplies, tools or equipment to the Contractor. The Contractor shall furnish all supplies, tools and equipment required for the performance of this contract.

3.9.3 Availability of Utilities. The Government will furnish the following utility services if applicable, at existing outlets, for use in those facilities provided by the Government and as may be required for the work to be performed under the contract: electricity, steam heat, natural gas, fresh water, sewage service, and refuse collection (from existing collection points). Information concerning the location of existing outlets may be obtained from the office POC. The Contractor shall provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work.

3.10 CONTRACTOR FURNISHED ITEMS: The Contractor shall provide all facilities, equipment, materials, supplies, and services to perform the requirements of this contract.

3.11 MANAGEMENT: The Contractor shall manage the total work effort associated with the janitorial services required herein to assure fully adequate and timely completion of these services. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. The Contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices. The Contractor shall maintain an adequate workforce to complete work in accordance with the time and quality standards specified herein.

3.11.1 Work Control. The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking of work in progress. The Contractor shall plan and schedule work to ensure material, labor, supplies and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and reports on the status of service call shall be provided when requested by the POC or Contracting Officer.

3.11.2 Work Schedule. The initial work schedule shall be submitted to the POC for approval within 15 days after award. Once approved, all work shall be performed in strict compliance with the work schedule to facilitate the Government's inspection of the work. Changes to the work schedule shall be submitted for POC approval at least 3 working days prior to performance.

3.11.3 Schedule Exceptions: In those cases where work needs to be performed after regular working hours (i.e.

professional carpet cleaning to allow minimal foot traffic and drying times), the Contractor shall be responsible to provide an adequate staff to assure fully adequate and timely completion of these services.

The schedule for such events shall be requested at least 2 weeks in advance.

3.11.4 Interference with Government Business. The Contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc.

3.11.5 Protection of Government Property. During execution of the work, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended. Accidental splashes shall be removed immediately. The Contractor shall repair areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

3.11.6 Subcontractor Supervision: If work is performed by a subcontractor and not performed by the contractor personally, then a bona fide supervisor with full authority to represent the contractor shall be required to visit the work site at least twice a month to verify the work is being accomplished as specified. This representative must be someone other than the person performing the work.

3.11.7 Training: Contractor shall ensure that all employees and/or subcontractors are trained and have adequate knowledge of commercial cleaning chemicals, equipment and techniques necessary to perform work.

3.11.8 Unsatisfactory Employee or Subcontractor: The Government may require the contractor to discontinue using any employee or subcontractor, determined by the POC or Contracting Officer to be unsatisfactory.

3.12 GOVERNMENT FURNISHED PROPERTY AND SERVICES:

3.12.1 Government Furnished Facilities. One small closet, approximately 20 SF, is provided to store equipment, supplies, cleaning agents, etc. Contractor should keep this area neat and clean and presentable.

3.12.2 Government Furnished Equipment and Supplies. The Government will not provide supplies, tools or equipment to the Contractor. The Contractor shall furnish all supplies, tools and equipment required for the performance of this contract.

3.12.3 Availability of Utilities. The Government will furnish the following utility services if applicable, at existing outlets, for use in those facilities provided by the Government and as may be required for the work to be performed under the contract: electricity, steam heat, natural gas, fresh water, sewage service, and refuse collection (from existing collection points). Information concerning the location of existing outlets may be obtained from the office POC. The Contractor shall provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work.

3.13 CONTRACTOR FURNISHED ITEMS: The Contractor shall provide all facilities, equipment, materials, supplies, and services to perform the requirements of this contract.

3.14 MANAGEMENT: The Contractor shall manage the total work effort associated with the janitorial services required herein to assure fully adequate and timely completion of these services. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. The Contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices. The Contractor shall maintain an adequate workforce to complete work in accordance with the time and quality standards specified herein.

3.14.1 Work Control. The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking of work in progress. The Contractor shall plan and schedule work to ensure material, labor, supplies and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and reports on the status of service call shall be provided when requested by the POC or Contracting Officer.

3.14.2 Work Schedule. The initial work schedule shall be submitted to the POC for approval within 15 days after award. Once approved, all work shall be performed in strict compliance with the work schedule to facilitate the Government's inspection of the work. Changes to the work schedule shall be submitted for POC approval at least 3 working days prior to performance.

3.14.3 Schedule Exceptions: In those cases where work needs to be performed after regular working hours (i.e.

professional carpet cleaning to allow minimal foot traffic and drying times), the Contractor shall be responsible to provide an adequate staff to assure fully adequate and timely completion of these services.

The schedule for such events shall be requested at least 2 weeks in advance.

3.14.4 Interference with Government Business. The Contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc.

3.14.5 Protection of Government Property. During execution of the work, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended. Accidental splashes shall be removed immediately. The Contractor shall repair areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

3.14.6 Subcontractor Supervision: If work is performed by a subcontractor and not performed by the contractor personally, then a bona fide supervisor with full authority to represent the contractor shall be required to visit the work site at least twice a month to verify the work is being accomplished as specified. This representative must be someone other than the person performing the work.

3.14.7 Training: Contractor shall ensure that all employees and/or subcontractors are trained and have adequate knowledge of commercial cleaning chemicals, equipment and techniques necessary to perform work.

3.14.8 Unsatisfactory Employee or Subcontractor: The Government may require the contractor to discontinue using any employee or subcontractor, determined by the POC or Contracting Officer to be unsatisfactory.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 Lump Sum

JANITORIAL SERVICE BASE YEAR

FFP

SERVICES TO BE PERFORMED AT THE ARMY CORPS OF ENGINEERS,

INTEGRATED PROGRAM OFFICE, LOCATED AT SCULLY AND BUSH

RIVER ROADS, BLDG 1356, EDGEWOOD AREA, ABERDEEN PROVING

GROUND, MARYLAND. SERVICES WILL BE CONTRACTED FOR A BASE

YEAR WITH 4 OPTION YEARS. SERVICES SHALL BE PERFORMED IN

STRICT ACCORDANCE WITH THE ENCLOSED SCOPE OF WORK.

BID TO INCLUDE ALL MATERIALS, CLEANING SUPPLIES, TOILETRIES,

TRASH CAN LINERS, SOAP, PAPER TOWELS, ETC., TO MAINTAIN THE

OFFICE; IN A CLEAN PROFESSIONAL MANNER AT ALL TIMES. THE

CONTRACTOR SHALL LEAVE SUFFICIENT AMOUNTS OF PAPER

TOWELS, BATHROOM TISSUE AND SOAP ON EACH VISIT TO LAST

UNTIL THE NEXT SCHEDULED CLEANING.

PM POC: DON NEEDHAM, 410-436-2470

CONTRACTING POC: KEVIN COOK, 410-417-0007

FOB: Destination

NET AMT

0001AA 12 Months Regular Service

FFP

Regular weekly/ monthly service as dictated by the Scope of Work.

0001AB 4 Hours Emergency Cleaning

FFP

Services to be performed when needed on an on call bases, per the Scope of Work.

0001AC 2 Hours Special Event Cleaning

FFP

OPTION JANITORIAL SERVICE OPTION 1

FFP

SERVICES TO BE PERFORMED AT THE ARMY CORPS OF ENGINEERS,

INTEGRATED PROGRAM OFFICE, LOCATED AT SCULLY AND BUSH

RIVER ROADS, BLDG 1356, EDGEWOOD AREA, ABERDEEN PROVING

GROUND, MARYLAND. SERVICES WILL BE CONTRACTED FOR A BASE

YEAR WITH 4 OPTION YEARS. THE SERVICES SHALL BE PERFORMED

IN STRICT ACCORDANCE WITH THE ENCLOSED SCOPE OF WORK.

BID TO INCLUDE ALL MATERIALS, CLEANING SUPPLIES, TOILETRIES,

TRASH CAN LINERS, SOAP, PAPER TOWELS, ETC., TO MAINTAIN THE

OFFICE; IN A CLEAN PROFESSIONAL MANNER AT ALL TIMES. THE

CONTRACTOR SHALL LEAVE SUFFICIENT AMOUNTS OF PAPER

TOWELS, BATHROOM TISSUE AND SOAP ON EACH VISIT TO LAST

UNTIL THE NEXT SCHEDULED CLEANING.

PM POC: DON NEEDHAM, 410-436-2470

0002AA 12 Months Regular Service

FFP

0002AB 4 Hours Emergency Cleaning

FFP

0002AC 2 Hours Special Event Cleaning

FFP

OPTION JANITORIAL SERVICE OPTION 2

FFP

SERVICES TO BE PERFORMED AT THE ARMY CORPS OF ENGINEERS,

INTEGRATED PROGRAM OFFICE, LOCATED AT SCULLY AND BUSH

RIVER ROADS, BLDG 1356, EDGEWOOD AREA, ABERDEEN PROVING

GROUND, MARYLAND. SERVICES SHALL BE PERFORMED IN STRICT

ACCORDANCE WITH THE ENCLOSED SCOPE OF WORK.

BID TO INCLUDE ALL MATERIALS, CLEANING SUPPLIES, TOILETRIES,

TRASH CAN LINERS, SOAP, PAPER TOWELS, ETC., TO MAINTAIN THE

OFFICE; IN A CLEAN PROFESSIONAL MANNER AT ALL TIMES. THE

CONTRACTOR SHALL LEAVE SUFFICIENT AMOUNTS OF PAPER

TOWELS, BATHROOM TISSUE AND SOAP ON EACH VISIT TO LAST

UNTIL THE NEXT SCHEDULED CLEANING.

PM POC: DON NEEDHAM, 410-436-2470

0003AA 12 Months Regular Service

FFP

0003AB 4 Hours Emergency Cleaning

FFP

0003AC 2 Hours Special Event Cleaning

FFP

OPTION JANITORIAL SERVICE OPTION 3

FFP

SERVICES TO BE PERFORMED AT THE ARMY CORPS OF ENGINEERS,

INTEGRATED PROGRAM OFFICE, LOCATED AT SCULLY AND BUSH

RIVER ROADS, BLDG 1356, EDGEWOOD AREA, ABERDEEN PROVING

GROUND, MARYLAND. SERVICES SHALL BE PERFORMED IN STRICT

ACCORDANCE WITH THE ENCLOSED SCOPE OF WORK.

BID TO INCLUDE ALL MATERIALS, CLEANING SUPPLIES, TOILETRIES,

TRASH CAN LINERS, SOAP, PAPER TOWELS, ETC., TO MAINTAIN THE

OFFICE; IN A CLEAN PROFESSIONAL MANNER AT ALL TIMES. THE

CONTRACTOR SHALL LEAVE SUFFICIENT AMOUNTS OF PAPER

TOWELS, BATHROOM TISSUE AND SOAP ON EACH VISIT TO LAST

UNTIL THE NEXT SCHEDULED CLEANING.

PM POC: DON NEEDHAM, 410-436-2470

0004AA 12 Months Regular Service

FFP

0004AB 4 Hours Emergency Cleaning

FFP

0004AC 2 Hours Special Event Cleaning

FFP

OPTION JANITORIAL SERVICE OPTION 4

FFP

SERVICES TO BE PERFORMED AT THE ARMY CORPS OF ENGINEERS,

INTEGRATED PROGRAM OFFICE, LOCATED AT SCULLY AND BUSH

RIVER ROADS, BLDG 1356, EDGEWOOD AREA, ABERDEEN PROVING

GROUND, MARYLAND. SERVICES SHALL BE PERFORMED IN STRICT

ACCORDANCE WITH THE ENCLOSED SCOPE OF WORK.

BID TO INCLUDE ALL MATERIALS, CLEANING SUPPLIES, TOILETRIES,

TRASH CAN LINERS, SOAP, PAPER TOWELS, ETC., TO MAINTAIN THE

OFFICE; IN A CLEAN PROFESSIONAL MANNER AT ALL TIMES. THE

CONTRACTOR SHALL LEAVE SUFFICIENT AMOUNTS OF PAPER

TOWELS, BATHROOM TISSUE AND SOAP ON EACH VISIT TO LAST

UNTIL THE NEXT SCHEDULED CLEANING.

PM POC: DON NEEDHAM, 410-436-2470

0005AA 12 Months Regular Service

FFP

0005AB 4 Hours Emergency Cleaning

FFP

0005AC 2 Hours Special Event Cleaning

FFP

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 N/A N/A N/A Government 0001AA N/A N/A N/A Government 0001AB N/A N/A N/A Government 0001AC N/A N/A N/A Government 0002 N/A N/A N/A Government 0002AA N/A N/A N/A Government 0002AB N/A N/A N/A Government 0002AC N/A N/A N/A Government 0003 N/A N/A N/A Government 0003AA N/A N/A N/A Government 0003AB N/A N/A N/A Government

0003AC N/A N/A N/A Government 0004 N/A N/A N/A Government 0004AA N/A N/A N/A Government 0004AB N/A N/A N/A Government 0004AC N/A N/A N/A Government 0005 N/A N/A N/A Government 0005AA N/A N/A N/A Government 0005AB N/A N/A N/A Government 0005AC N/A N/A N/A Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS UIC

0001 POP 01-SEP-2010 TO

31-AUG-2011

N/A ABERDEEN INTEGRATED PROG OFC

DONALD NEEDHAM

SCULLY AND BUSH RIVER RDS

GUNPOWDER MD 21010-0205

410-436-0200

E1M1B50

0001AA N/A N/A N/A N/A

0001AB N/A N/A N/A N/A

0001AC N/A N/A N/A N/A

0002 POP 01-SEP-2011 TO

31-AUG-2012

N/A ABERDEEN INTEGRATED PROG OFC

DONALD NEEDHAM

SCULLY AND BUSH RIVER RDS

GUNPOWDER MD 21010-0205

410-436-0200

0002AA N/A N/A N/A N/A

0002AB N/A N/A N/A N/A

0002AC N/A N/A N/A N/A

0003 POP 01-SEP-2012 TO

31-AUG-2013

N/A ABERDEEN INTEGRATED PROG OFC

DONALD NEEDHAM

SCULLY AND BUSH RIVER RDS

GUNPOWDER MD 21010-0205

410-436-0200

0003AA N/A N/A N/A N/A

0003AB N/A N/A N/A N/A

0003AC N/A N/A N/A N/A

0004 POP 01-SEP-2013 TO

31-AUG-2014

N/A ABERDEEN INTEGRATED PROG OFC

DONALD NEEDHAM

SCULLY AND BUSH RIVER RDS

GUNPOWDER MD 21010-0205

410-436-0200

0004AA N/A N/A N/A N/A

0004AB N/A N/A N/A N/A

0004AC N/A N/A N/A N/A

0005 POP 01-SEP-2014 TO

31-AUG-2015

N/A ABERDEEN INTEGRATED PROG OFC

DONALD NEEDHAM

SCULLY AND BUSH RIVER RDS

GUNPOWDER MD 21010-0205

410-436-0200

0005AA N/A N/A N/A N/A

0005AB N/A N/A N/A N/A

0005AC N/A N/A N/A N/A

CLAUSES INCORPORATED BY REFERENCE

52.209-2 Prohibition on Contracting with Inverted Domestic

Corporations--Representation

JUL 2009

52.212-1 Instructions to Offerors--Commercial Items JUN 2008 52.214-34 Submission Of Offers In The English Language APR 1991 52.214-35 Submission Of Offers In U.S. Currency APR 1991 52.217-5 Evaluation Of Options JUL 1990 52.219-6 Notice Of Total Small Business Set-Aside JUN 2003 52.222-3 Convict Labor JUN 2003 52.222-21 Prohibition Of Segregated Facilities FEB 1999 52.222-26 Equal Opportunity MAR 2007 52.222-36 Affirmative Action For Workers With Disabilities JUN 1998 52.222-50 Combating Trafficking in Persons FEB 2009 52.223-16 Alt I IEEE 1680 Standard for the Environmental Assessment of

Personal Computer Products (Dec 200&0 Alternate I

DEC 2007

52.225-13 Restrictions on Certain Foreign Purchases JUN 2008 52.225-18 Place of Manufacture SEP 2006 52.225-20 Prohibition on Conducting Restricted Business Operations in

Sudan--Certification

AUG 2009

52.232-28 Invitation to Propose Performance-Based Payments MAR 2000

52.232-33 Payment by Electronic Funds Transfer--Central Contractor Registration

OCT 2003

52.233-3 Protest After Award AUG 1996 52.237-3 Continuity Of Services JAN 1991 52.242-15 Stop-Work Order AUG 1989 52.247-34 F.O.B. Destination NOV 1991 52.253-1 Computer Generated Forms JAN 1991 252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

JAN 2009

252.203-7002 Requirement to Inform Employees of Whistleblower Rights JAN 2009 252.204-7003 Control Of Government Personnel Work Product APR 1992 252.225-7001 Buy American Act And Balance Of Payments Program JAN 2009 252.225-7002 Qualifying Country Sources As Subcontractors APR 2003 252.232-7003 Electronic Submission of Payment Requests and Receiving

Reports

MAR 2008

252.232-7010 Levies on Contract Payments DEC 2006 252.243-7001 Pricing Of Contract Modifications DEC 1991

CLAUSES INCORPORATED BY FULL TEXT

52.212-2 EVALUATION--COMMERCIAL ITEMS (JAN 1999)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

1. Past Performance – Contractors shall submit between two and three refrences, to include the following:

A. Point of contact.

B. Phone number of the Point of Contact.

C. Location where the work was performed.

2. Price

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

CLAUSES INCORPORATED BY FULL TEXT

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL ITEMS (AUG 2009)

An offeror shall complete only paragraph (b) of this provision if the offeror has completed the annual representations and certifications electronically at http://orca.bpn.gov. If an offeror has not completed the annual representations and certifications electronically at the ORCA website, the offeror shall complete only paragraphs (c) through (m) of this provision.

(a) Definitions. As used in this provision --

"Emerging small business" means a small business concern whose size is no greater than 50 percent of the numerical size standard for the NAICS code designated.

"Forced or indentured child labor" means all work or service-

(1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily; or

(2) Performed by any person under the age of 18 pursuant to a contract the enforcement of which can be accomplished by process or penalties.

Inverted domestic corporation means a foreign incorporated entity which is treated as an inverted domestic corporation under 6 U.S.C. 395(b), i.e., a corporation that used to be incorporated in the United States, or used to be a partnership in the United States, but now is incorporated in a foreign country, or is a subsidiary whose parent corporation is incorporated in a foreign country, that meets the criteria specified in 6 U.S.C. 395(b), applied in accordance with the rules and definitions of 6 U.S.C. 395(c).

Manufactured end product means any end product in Federal Supply Classes (FSC) 1000-9999, except--

(1) FSC 5510, Lumber and Related Basic Wood Materials;

(2) Federal Supply Group (FSG) 87, Agricultural Supplies;

(3) FSG 88, Live Animals;

(4) FSG 89, Food and Related Consumables;

(5) FSC 9410, Crude Grades of Plant Materials;

(6) FSC 9430, Miscellaneous Crude Animal Products, Inedible;

(7) FSC 9440, Miscellaneous Crude Agricultural and Forestry Products;

(8) FSC 9610, Ores;

(9) FSC 9620, Minerals, Natural and Synthetic; and

(10) FSC 9630, Additive Metal Materials.

Place of manufacture means the place where an end product is assembled out of components, or otherwise made or processed from raw materials into the finished product that is to be provided to the Government. If a product is disassembled and reassembled, the place of reassembly is not the place of manufacture.

Restricted business operations means business operations in Sudan that include power production activities, mineral extraction activities, oil-related activities, or the production of military equipment, as those terms are defined in the Sudan Accountability and Divestment Act of 2007 (Pub. L. 110-174). Restricted business operations do not include business operations that the person (as that term is defined in Section 2 of the Sudan Accountability and Divestment Act of 2007) conducting the business can demonstrate--

(1) Are conducted under contract directly and exclusively with the regional government of southern Sudan;

(2) Are conducted pursuant to specific authorization from the Office of Foreign Assets Control in the Department of the Treasury, or are expressly exempted under Federal law from the requirement to be conducted under such authorization;

(3) Consist of providing goods or services to marginalized populations of Sudan;

(4) Consist of providing goods or services to an internationally recognized peacekeeping force or humanitarian organization;

(5) Consist of providing goods or services that are used only to promote health or education; or

(6) Have been voluntarily suspended.

Service-disabled veteran-owned small business concern--

(1) Means a small business concern--

(i) Not less than 51 percent of which is owned by one or more service-disabled veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled veterans; and

(ii) The management and daily business operations of which are controlled by one or more service-disabled veterans or, in the case of a service-disabled veteran with permanent and severe disability, the spouse or permanent caregiver of such veteran.

(2) Service-disabled veteran means a veteran, as defined in 38 U.S.C. 101(2), with a disability that is service-connected, as defined in 38 U.S.C. 101(16).

"Small business concern" means a concern, including its affiliates, that is independently owned and operated, not dominant in the field of operation in which it is bidding on Government contracts, and qualified as a small business under the criteria in 13 CFR Part 121 and size standards in this solicitation.

Veteran-owned small business concern means a small business concern--

(1) Not less than 51 percent of which is owned by one or more veterans (as defined at 38 U.S.C. 101(2)) or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more veterans; and

(2) The management and daily business operations of which are controlled by one or more veterans.

"Women-owned business concern" means a concern which is at…