B.01.01 Combined Synopsis Solicitation W912DQ24Q1056.pdf

W912DQ24Q1056

Section A - Solicitation/Contract Form

SYNOPSIS/SOLICITATION

This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in subpart 12.603 as supplemented with additional information included in this notice. This announcement constitutes only the solicitation, quotes are being requested and the SF1449 will not be issued.

The solicitation number for this acquisition is W912DQ24Q1056 and it is being issued as a Request for Quote (RFQ).

The Due Date for the receipt of quotes is 22 April 2024 at 12:00 pm.

This requirement will be synopsized and solicited through the Procurement Integrated Enterprise Environment (PIEE) System Solicitation Portal. Quotes will be received and accepted through either the PIEE Solicitation Portal or by emailing Austin Anderson at austin.anderson@usace.army.mil. In order to submit a quote for this requirement through the PIEE Solicitation Portal, Contractors will first need to register for the PIEE ‘Proposal Manager’ role.

How to Register:

1. Navigate to https://wawf.eb.mil/

2. Select Register [top right]

3. Select Vendor

4. Create a User ID and Password and follow the prompts [next]

5. Create Security Questions [next]

6. Complete your User Profile Information [next]

7. Complete your Supervisor or Approving Official Information [next]

8. Complete Roles - Step 1. Select SOL-Solicitation, Step 2. Select Proposal Manager, Step

2. Click Add Roles, Step 4. Fill in your Location Code (CAGE Code) [next] ensures

9. Provide a justification for your registration [next]

10. Follow the remaining prompts to submit your registration

To learn more about the PIEE Solicitation Portal and for training/instructions on submitting your quote, please visit the Web Base Training Page below: https://pieetraining.eb.mil/wbt/xhtml/wbt/sol/solicitation/proposals.xhtml

All quotes must be good for at least 60 days from submitted due date. One contract for Pomme de Terre Janitorial Service will be awareded off of this solicitation.

If you have any questions, please contact Austin Anderson, austin.anderson@usace.army.mil, 816-389-2041. The solicitation documents and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2024-03.

This synopsis/solicitation will be awarded with Total Small Business Set-Aside and the associated North American Industry Classification system (NAICS) code is 561720 - Janitorial Services.

Business size standard is: $22,000,000.00.

Product/Service Code: S201 - Housekeeping – Custodial/Janitorial

Description of Services Required: The U.S. Army Corps of Engineers Kansas City District has a need for Janitorial Services in support of Pomme de Terre Lake Project, Hermitage, MO in the Operations Division of the Kansas City District. The contractor shall perform all services in accordance with the Performance Work Statement (PWS); The Contractor shall comply with all Federal, state, and local laws, ordinances, statutes and regulations pertaining to the provided services.

Place of Contract Performance: Pomme de Terre, Hermitage, MO

Far 52.212-1, Instructions to Offerors- Commercial does apply to this acquisition with no addenda to the provision and is located in Section L of this combined synopsis/solicitation.

Enclosures are listed in Section J of this combined synopsis/ solicitation. Three Attachments for this Solicitation have been posted.

Far 52.212-2, Evaluation - Commercial Edited does apply to this acquisition with no addenda to the provision and is located in Section M of this combined synopsis/solicitation.

FAR 52.212-3, Offeror Representations and Certifications -- Commercial Items, does apply to this acquisition with no addenda to the provision, and is located in Section K of this combined synopsis/solicitation.

FAR 52.212-4, Contract Terms and Conditions - Commercial Items, does apply to this acquisition with no addenda to the provision. These specific clauses required are located in Section I of this combined synopsis/solicitation.

FAR 52.212-5, Contract Terms and Conditions - Required to Implement Statutes or Executive Orders- Commercial Items, applies to this acquisition. These specific clauses required are located in Section I of this combined synopsis/solicitation.

In accordance with FAR 52.212-l(k) the prospective awardee shall be registered and active in https://sam.gov/ for their System Award Management (SAM).

PLEASE NOTE: SAM.GOV procedures have been changed as of 8 November 2019. Interested vendors must go to SAM.gov to register in SAM and to review current notices or announcements.

Contractors may obtain information on registration and annual confirmation requirements via the Internet at https://sam.gov/ or by calling (866) 606-8220.

The System for Award Management (SAM) is a Federal Government owned and operated free web site. If you are a small business needing assistance with registering or help with navigating through the website you may contact the Association for Procurement Technical Assistance Centers for help with actions such as SAM.gov registration.

If you have questions about Government procurements in general or need assistance in the preparation of your proposal, a local APEX Accelerator (formerly Procurement Technical Assistance Center (PTAC)) may be able to help. The Procurement Technical Assistance Program was authorized by Congress in 1985 in an effort to expand the number of businesses capable of participating in the Government marketplace. To locate a PTAC near you, go to http://www.aptac-us.org/sam-registration/ .

(End)

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Job Project/Real Estate Office Janitorial

FFP

Base Year- The Contractor shall furnish Janitorial Services at the Pomme de Terre Lake Project Office and Real Estate Office as defined in the Performance Work Statement (PWS) under this CLIN.

FOB: Destination

PSC CD: S201

NET AMT

0002 1 Job Maintenance Building Janitorial Services

FFP

Base Year- The Contractor shall furnish Janitorial Services at the Pomme de Terre Lake Project Maintenance Building as defined in the Performance Work Statement (PWS) under this CLIN.

1001 1 Job OPTION Project/Real Estate Office Janitorial

FFP

Option 1 - The Contractor shall furnish Janitorial Services at the Pomme de Terre Lake Project Office and Real Estate Office as defined in the Performance Work Statement (PWS) under this CLIN.

1002 1 Job OPTION Maintenance Building Janitorial Services

FFP

Option 1 - The Contractor shall furnish Janitorial Services at the Pomme de Terre Lake Maintenance Building as defined in the Performance Work Statement (PWS) under this CLIN.

2001 1 Job OPTION Project/Real Estate Office Janitorial

FFP

Option 2 - The Contractor shall furnish Janitorial Services at the Pomme de Terre Lake Project Office and Real Estate Office as defined in the Performance Work Statement (PWS) under this CLIN.

2002 1 Job OPTION Maintenance Building Janitorial Services

FFP

Option 2 - The Contractor shall furnish Janitorial Services at the Pomme de Terre Lake Project Maintenance Building as defined in the Performance Work Statement (PWS) under this CLIN.

3001 1 Job OPTION Project/Real Estate Office Janitorial

FFP

Option 3 - The Contractor shall furnish Janitorial Services at the Pomme de Terre Lake Project Office and Real Estate Office as defined in the Performance Work Statement (PWS) under this CLIN.

3002 1 Job OPTION Maintenance Building Janitorial Services

FFP

Option 3 - The Contractor shall furnish Janitorial Services at the Pomme de Terre Lake Maintenance Building as defined in the Performance Work Statement (PWS) under this CLIN.

4001 1 Job OPTION Project/Real Estate Office Janitorial

FFP

Option 4 - The Contractor shall furnish Janitorial Services at the Pomme de Terre Lake Project Office and Real Estate Office as defined in the Performance Work Statement (PWS) under this CLIN.

4002 1 Job OPTION Maintenance Building Janitorial Services

FFP

Option 4 - The Contractor shall furnish Janitorial Services at the Pomme de Terre Lake Project Maintenance Building as defined in the Performance Work Statement (PWS) under this CLIN.

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

JANITORIAL SERVICES

POMME DE TERRE LAKE PROJECT OFFICE’s

1. General: This is a non-personnel services contract to provide Janitorial Services for the Pomme de Terre

Lake Project Office, Real Estate Office, and Maintenance Building at 23697 County Road 218, Hermitage Missouri, 65688.The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Janitorial Services as defined in this Performance Work Statement (PWS) except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract. Prospective bidders are encouraged to visit and fully inspect all areas prior to bidding. The Government will not be held accountable f o r conditions at the site which were not considered by prospective bidders.

1.2. Background: Nestled amidst the rolling hills of the Missouri Ozarks, Pomme de Terre Lake serves as a vital flood control reservoir on the Pomme de Terre River. Spanning across Hickory and Polk counties, the lake lies roughly 60 miles north of Springfield, Missouri.

While offering breathtaking scenery, Pomme de Terre Lake plays a crucial role in safeguarding downstream areas from flooding. It forms part of a network of lakes managed by the Corps of Engineers, collectively mitigating flood risks in the Missouri and Mississippi River basins.

Beyond its primary function, the lake also boasts a wealth of recreational opportunities. Thirteen recreation areas surround the waterbody, including eight campgrounds, four marinas, and over 10,000 acres of wildlife habitat. At its maximum capacity, Pomme de Terre Lake covers an impressive 7,820 acres. Six campgrounds managed by the Corps of Engineers, alongside two additional day-use areas, offer a total of 318 campsites. These well-equipped parks provide everything from convenient roads and utilities to scenic beaches, boat ramps, picnic areas, and playgrounds, ensuring a comfortable and enjoyable experience for visitors.

The Corps of Engineers partners with private companies to provide additional services at Pomme de Terre Lake, such as mowing lawns, collecting garbage, cleaning facilities, and staffing park entrances. This ensures a pleasant experience for visitors while the Corps maintains oversight through contract management and inspections.

1.3. Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years. The Period of Performance reads as follows:

Base Year – 1 May 2024 through 30 April 2025 Option 1 – 1 May 2025 through 30 April 2026 Option 2 – 1 May 2026 through 30 April 2027 Option 3 – 1 May 2027 through 30 April 2028 Option 4 – 1 May 2028 through 30 April 2029

1.4. General Information

1.4.1. Quality Control: The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which he/she assures themself that his/her work complies with the requirement of the contract The Contractor shall submit a copy of their quality control plan to the Contracting Officer Representative (COR) for approval prior to the start of work. After acceptance of the quality control plan the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC system. The Quality Control Plan shall include, at a minimum, the following: A description of the inspection system to cover all tasks and services listed on the Performance Requirements Summary (PRS). The description shall include specifics as to the areas to be inspected on a scheduled or unscheduled basis, frequency of inspections, and the submission of quality control checklist for all services that are performed.

1.4.2. Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). Typically, Quality Assurance Inspections will occur the day following services. If deficiencies are found that exceed the performance threshold, the Contractor shall be notified and may be allowed to make corrections within 12 hours of notification of the deficiency.

1.4.3. Recognized Holidays: The Contractor shall not be required to work on the following Federal

Holidays. If a holiday falls on a scheduled day of service, the Contractor may, upon authorization from the Contracting Officer's Representative (COR), complete services on the preceding or following business day.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day

Memorial Day Thanksgiving Day Juneteenth Christmas Day

Independence Day

1.4.4. Hours of Operation:

1.4.4.1. Standard Business Hours: Monday through Friday, 7:00 AM to 4:00 PM CST (excluding federal holidays or government facility closures due to emergencies, administrative actions, or similar directives).

1.4.4.2. Extended Work Hours: The Contractor is responsible for fulfilling the contract outside of standard business hours at the Project Office, Real Estate Office, and Maintenance Building. These extended hours are Wednesdays and Saturdays, between 4:00 PM and 7:00 AM CST. Note: Work outside these extended hours requires prior written approval from the Contracting Officer's Representative (COR).

1.4.5. Inclement Weather Schedule: If the project office is closed due to inclement weather conditions on a day when janitorial services are scheduled, the Contractor shall not be required to perform services that day. Services will resume within 24 hours of when the office re-opens for business.

The COR or Quality Assurance Representative will contact the Contractor to notify them of office closures.

1.4.6. Security Requirements: Contractor performing work under this contract must comply with the requirements of the Antiterrorism/Operations Security Requirements (AT/OPSEC). See technical exhibit 7.3 of this PWS.

1.4.6.1. Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. A security code will be provided to the Contractor for entrance to the Administration Building, Real Estate Office, and Maintenance Building. The Contractor shall not give the code to any unauthorized personnel. The Contractor shall be responsible for disarming and arming the security system during performance of contract duties only.

1.4.6.2. Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards.

No keys issued to the Contractor by the Government will be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.4.6.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.4.6.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.4.7. Required Insurance: Contractors shall obtain and maintain insurance in accordance with the requirements of FAR 28.307-2 Liability and 52.246-25 Limitation of Liability - Services.

1.4.8. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Contracting Officers Representative (COR), and/or other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Government Officials and/or COR will apprise the Contractor of how the Government views the Contractor's performance and the Contractor apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.4.9. Contracting Officers Representative: The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies;

coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.4.10. Documents and Correspondence: After award, all documents and related correspondence shall be routed to the Contracting Officer; or through the Contracting Officer’s Representative (COR) at the Project Office to the Contracting Officer. Day to day contact and telephone communication with Government personnel shall normally provide adequate information exchange. The Government reserves the right to schedule meetings at the Project Office as necessary to ensure strict compliance with the terms of this contract. Such meetings shall be scheduled, to the extent possible, at mutually convenient times. However, upon notice, the Contractor shall attend meetings regarding matters affecting this contract, and the time spent in such meetings shall be at no additional charge to the Government.

1.4.11. Key Personnel: The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. This person may be the Contractor themselves or someone that they choose to designate. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing in the QC Plan to the Contracting Officer. The Contract Manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

1.4.12. Communication: The Contract Manager or alternate shall communicate with the COR to provide a status update on work being performed, Monday thru Friday accept Federal holidays or when the Government facility is closed for administrative reasons. The Contractor shall furnish a phone number that shall be attended during the hours of operation to which calls concerning contractual matters can be placed.

1.4.13. Contractor Conduct: Contractor personnel shall be fully clothed at all times while performing these services. Clothing shall be clean and neat in appearance. Contractor personnel shall utilize tact, diplomacy, and courtesy at all times during contact with the public. Any illegal or criminal activity may result in termination of the contract. To ensure safety and focus during work, employees performing this contract are prohibited from consuming alcohol or illegal drugs at any time. Prescription medications are allowed only if they do not impair job performance.

1.4.14. Equipment Breakdown/Staffing: Equipment breakdown or staffing issues shall not relieve the

Contractor of the responsibility of performing the work as specified. It shall be the responsibility of the Contractor to assure that he/she has, or can obtain on short notice, sufficient backup equipment and personnel to continue the services, as specified, without interruption. The Contractor must always maintain a sufficient workforce to ensure uninterrupted performance of all tasks defined in this Performance Work Statement (PWS) during times when the government facility is operational. When hiring personnel, the Contractor should prioritize workforce stability and continuity.

1.4.15. Title 36 Rules and Regulations: Contractor and Contractor Personnel shall comply with Title

36 Rules and Regulations for the entire period of performance of this contract.

1.4.16. Safety Requirements: All services shall be performed in accordance with applicable safety requirements set forth in Corps of Engineers Manual EM-385-1-1, “Safety and Health Requirements Manual” and supplements thereto. The EM-385-1-1 is hereby incorporated by reference, and the Contractor is required to perform this contract in accordance with the standards set forth therein. Any equipment or materials not in conformity with this manual shall be removed from Government property immediately. The Contractor shall be expected to take a vital interest in safety, hazard, and to educate their employees to work and plan their work safely.

1.4.17. Man-Hours Reporting: The Contractor shall report the number of hours worked on

Government property monthly during the period of performance of services under this contract. These hours shall be recorded on monthly exposure hour form and submitted to the Pomme de Terre Project Office prior to the 10th day of every month of service.

1.4.18. Conservation of Utilities. The Contractor shall make sure employees practice utilities conservation. The Contractor shall operate under conditions that prevent the waste of utilities to include assure lights are turned off when not in use, unless otherwise specified by Government personnel and assure water faucets or valves are turned off when not in use.

1.4.19. Environmental Controls:

1.4.19.1. Compliance with Laws and Regulations: The Contractor shall be knowledgeable of, and shall comply with, all applicable Federal, State, and Local laws, environmental requirements, and instructions. The Contractor shall ensure policies and procedures are established that protect the health and safety of employees and the community to minimize or eliminate the risk of environmental pollution.

1.4.19.2. Notification of Environmental Spills: If the Contractor or employee(s) of the Contractor spills or releases any substance into the environment, the Contractor shall immediately report the incident to the Environmental Coordinator in accordance with local procedures and shall also notify the Contracting Officer’s Representative (COR), or in his or her absence the Contracting Officer. The Contractor shall be liable for containment and environmental cleanup of the spill or release of such substance.

1.4.19.3. Hazardous Materials: The Contractor is responsible for advising his/her employees of all Environmental and Hazardous Materials Handling and is also required to provide to the COR the Safety Data Sheets (SDS) for all materials used by the Contractor in accordance with Federal and State laws and/or regulations.

1.4.20. Payment: Payment will be made monthly for satisfactorily performed work. Payment will not be made for services not performed. Contractors shall provide the Project Office with an invoice at the end of each month, requesting payment for that month’s services. Payment shall be made via Electronic Funds Transfer (EFT) into the Contractor’s banking account on file as registered with SAM. In accordance with the Prompt Payment Act, payment will be made approximately 30 days after the last day of services received for the billing period, or 30 days from receipt of the invoice, whichever is later.

End of Part 1

PART 2

DEFINITIONS AND ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1. Carpet Maintenance: An organized and comprehensive Contractor-managed program which ensures all carpeted floors receive systematic and scheduled maintenance to maintain the standards of Section 5 of this Performance Work Statement (PWS). This includes, but is not limited to, vacuuming, spot removal, steam-cleaning, etc.

2.1.2. Clean: As used generally, means free of all foreign matter, film, spots, streaks, dirt, or impurities. As used for acceptance of work means gleaming; free from dirt, debris, contamination, or impurities; unsoiled, unstained, neat, and tidy.

2.1.3. Contractor. A supplier or vendor having a contract to provide specific supplies or service to the

Government. The term used in this contract refers to the prime.

2.1.4. Contracting Officer. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note:

The only individual who can legally bind the Government.

2.1.5. Contracting Officer’s Representative. An employee of the U.S. Government appointed by the

Contracting Officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.6. Critical element. A critical element is a task, procedure, or operation which has been determined to be mandatory to fulfill the condition, value or measure comprising a standard.

Deviations from standards for critical elements shall constitute a major defect.

2.1.7. Non-critical element. A non-critical element is a task, procedure, or operation which has been determined to be essential to the overall condition, value, or measure comprising a standard, but will not constitute a substantial deviation (major defect) from the standard. Repeated unsatisfactory performance or non-performance of non-critical elements can constitute a substantial deviation (major defect) from the standard.

2.1.8. Daily Cleaning: Refers to the routine tasks performed every service to maintain a clean, sanitary, and organized environment. It focuses on preventative measures to manage clutter, dust, and dirt build-up, ensuring a visually appealing and hygienic space.

2.1.9. Damp Mopping: Cleaning floor surfaces after sweeping or dust mopping to pick up any remaining dust or dirt, utilizing clean water and a detergent solution (and disinfectant where required by the PWS) with a dry-wrung mop.

2.1.10. Debris: Articles or parts thereof such as dead insects / paper / gum / paper clips / candy / lint / litter / strings / cigarette butts / leaves / sand / excrement, etc.

2.1.11. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.12. Deliverable. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.13. Dirt: Particles of sand, soil, grit, or pebbles; mud, dust, fuzz, tar, liquid stains, vomit, ashes, etc.

2.1.14. Disinfect: To cleanse in order to destroy any harmful microorganisms, fungus, algae, and mold, by application of an approved chemical agent.

2.1.15. Dust Mopping: Removing dirt and debris from floor surfaces by use of a dust mop.

2.1.16. Easily Movable Items: Any furniture, waste receptacles, chairs, etc., that weigh 40 pounds or less or can be moved with little effort by one person.

2.1.17. Glass: All remaining exposed glass surfaces that are not considered windows. All Lucite, plastic, or any transparent materials, including mirrors, shall be considered glass.

2.1.18. Foreign Matter: Any articles, or parts thereof, not belonging to the place found.

2.1.19. Fully Clothed: Meaning a sleeved shirt (T-shirts are acceptable), trousers, and shoes shall be worn at all times, except that this requirement shall not be construed to replace or eliminate the necessity for the wearing of appropriate protective clothing or devices as may be required for the application of various chemicals. Clothing shall be clean and neat in appearance.

2.1.20. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.21. Mats: Mats located in any facility entrance, hallway, etc.

2.1.22. Major Defect. A major defect is a defect that is likely to reduce materially the usability of the unit of service for its intended purpose. A major defect is a defect that judgment and experience indicate would result in hazardous or unsafe conditions. A major defect is also a defect that judgment and experience indicate that to achieve substantial compliance with an established standard, immediate corrective action is required. A major defect is also classified as a collection of 2 or more minor defects in the same general area.

2.1.23. Minor defect. A minor defect is a defect that is not likely to reduce materially the usability of the unit of service for its intended purpose or is a departure from the established standards having little bearing on the effectiveness of the unit of service. A minor defect is a defect that judgment and experience indicate is not a substantial deviation from requirements and generally does not require re-performance for overall performance to be considered as satisfactory.

2.1.24. Physical Security. Actions that prevent the loss or damage of Government property.

2.1.25. Quality Assurance. The Government procedures to verify that services being performed by the

Contractor are performed according to acceptable standards.

2.1.26. Quality Assurance Surveillance Plan. An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.27. Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.28. Sanitary: Clean and free of bacteria that may endanger health; hygienic.

2.1.29. Sub-Contractor. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the Sub Contractor.

2.1.30. Trash: Any abandoned articles, or parts thereof, such as paper, gum, used cups, empty cans and bottles, food scraps, litter, strings, cigarette butts, leaves, or similar waste items, as well as dirt, debris, and foreign matter collected during cleaning, and unwanted residues and ashes.

2.1.31. Workday. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.32. Work Week. Is defined as Monday through Friday, unless specified otherwise.

End of Part 2

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES: The Government will furnish to the

Contractor the following identified property to be used in performing the contract. When the property is delivered, the Contractor shall verify its quantity and condition and record notes on daily worksheets.

Damages or loss will be reported in writing, to the Contracting Officer’s Representative, within 72 hours.

3.1. Services:

3.1.1. The Government will provide refuse collection from dumpsters identified by the COR or

Contract Inspector. The Contractor shall be responsible for bringing all refuse and debris collected during performance of services (including emptying of waste receptacles, as specified) to the identified dumpster(s). The Contractor shall not dispose of flammable liquids, mineral spirits, oil, lubricants, and other flammable or hazardous material in dumpster.

3.2. Facilities: The Government will provide a janitor’s closet where cleaning supplies and materials can be stored. The Contractor shall maintain the janitor’s closet(s) in a neat, clean, and sanitary manner.

3.3. Utilities: The Government will furnish utilities for the operation of the janitorial services provided.

These utilities include heating, electricity, water, and sewer.

3.4. Equipment: No equipment furnished.

3.5. Materials/Supplies: The Government will provide the following:

3.5.1. Toilet Paper

3.5.2. Paper Towels (for dispensers only)

3.5.3. Liners for Waste Containers

3.5.4. Hand Soap (for dispensers only)

3.5.5. Contractor Worksheets

End of Part 3

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES

4.1. General: The Contractor shall furnish everything needed to perform this contract according to its terms, except for those items or services specifically listed in Section 3 as Government-furnished.

This includes, but is not limited to:

4.1.1. All manpower, equipment, cleaners, waxes, polishes, and other supplies necessary to complete the required work.

4.1.2. A telephone number staffed during normal business hours (8:00 AM – 4:00 PM CST) for calls regarding performance or other contractual matters. Messages left at this number will be considered delivered to the Contractor for the purpose of establishing time and date.

4.1.3. All equipment and supplies used by the Contractor must be approved by the Contracting Officer's Representative (COR) prior to initial use.

4.1.4. This list may not be all-inclusive, and additional responsibilities may be outlined in other sections of the contract.

4.1.5. Contractor Furnished Supplies Materials and Equipment: The following supplies, materials and equipment are examples of items the Contractor shall provide for this contract. This list may not be all-inclusive.

Polishes Waxes Multi Surface Cleaners and Sanitizers Oven Cleaners Toilet Bowl Brush Brooms Push Brooms/Dustmop Ladders Dust Pans Mop Bucket with wringer Mops Rags Polish Cloth Scouring Pads Rubber Gloves Spot Remover Sponges Vacuum (Commercial Quality, upright beater bar type for rugs and carpet Various pads and brushes Pressure Washer and Accessories Buffing Equipment/Compound/Chemicals for Buffing floors at the Maintenance Building

All items not listed in Part 3 as government furnished to perform requirements of PWS

End of Part 4

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Pomme de Terre Project Office, Real Estate Office, and Maintenance Building.

5.2. General Information. Janitorial service is directly related to public health and sanitation; therefore, it is essential that all facilities be serviced as specified herein. The Contractor shall comply with all Federal, State and Local laws, ordinances, statutes, and regulations in performance of services under this contract.

5.3. Work Area Layouts and Square Footage Estimates: The square footage provided is an estimate: It is the responsibility of the Contractor to determine actual footage. A site visit prior to bidding is highly recommended. Exterior and sidewalk square footage is not reflected herein.

Project Office Building - Consists of 5 offices, Ranger Office area with 4 cubicles, lobby, and reception area, 3 entry areas, 2 restrooms with 2 toilets, 2 sinks, 1 Urinal 2 paper tower dispensers, 2 toilet paper dispensers, and 2 soap dispensers, conference room, kitchen with upper and lower cabinets, 1 oven/range, 2 microwaves, 1 sink and 1 refrigerator, file storage room, vestibule, communication room, and three storage rooms. Outside of building includes sidewalks.

Carpeted Floors (approx. 1200 square feet total) – 4 offices, Ranger Office area, and file storage room.

Luxury Vinyl Planks (approx., 1300 square feet total)- 1 office, lobby/reception area, entry way, vestibule, conference room, communication room, and 2 restrooms.

Tiled Floors (approx. 115 square feet total) – entry way, and kitchen area.

Maintenance Office Building – Consists of 2 offices areas, carpenter room, wash bay, mechanic bay, 5 small storage rooms, 2 microwave and 1 refrigerator, hallway, locker room, restroom with 2 sinks, 1 urnial,1 toilet and toilet paper dispenser and trash can.

Concrete Floors (approx. 2,740 square feet) carpenter room, storage areas, wash bay and mechanic bay.

Luxury Vinyl Planks (approx. 210 square feet total)- 1 office area.

Tiled Floors (approx. 185 square feet total) – bathroom and locker areas.

Linoleum Tile (approx. 375 square feet total)-hallway and maintenance office.

Real Estate Office- Consists of 2 offices, 1 file storage room. Outside of building includes sidewalks.

Luxury Vinyl Planks (approx. 460 square feet total)- 2 office area and storage room.

5.4. Cleaning Schedule and Frequencies: Cleanings at the Project Office, Real Estate and Maintenance Building shall take place between the hours of 4:00 PM and 7:00 AM the following day. The Contractor may submit a written request to the Contracting Officer's Representative (COR) seeking to modify the scheduled cleaning days or time. However, such modifications are subject to the COR's approval.

5.5. Daily Cleaning Services. Daily duties shall be performed a minimum of two times per week on

Wednesday and Saturday.

5.5.1. Floor Cleaning: The Contractor shall take care to prevent contamination of Government equipment, parts, tools, etc. with dirt, dust, water, or chemicals from cleaning. The Contractor shall clean around machines, parts, tools, and equipment without moving them. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to allow cleaning underneath.

Cleaning of floors includes corners and abutments. Critical Element.

5.5.1.1. Ceramic Tiled Floors: Following the satisfactory completion of cleaning services, tiled floors shall meet the following criteria:

5.5.1.1.1. Clean and free of foreign matter: This includes dirt, debris, dust, and other materials that can settle on the surface.

5.5.1.1.2. Free of streaks, swirl marks, and detergent residue: Cleaning methods should ensure a visually consistent and streak-free finish, avoiding any visible residue.

5.5.1.1.3. No standing water: After cleaning, all moisture should be properly removed to prevent damage to the flooring material.

5.5.1.1.4. Evenly mopped with a suitable cleaning solution: The cleaning process should utilize a solution appropriate for the specific type of tile and grout to ensure proper cleaning and avoid damaging the material.

5.5.1.1.5. Rinsing with clean water and thorough drying: After cleaning with the solution, the floors should be thoroughly rinsed with clean water to remove any remaining cleaning agents and then dried completely to prevent water damage and the formation of mildew.

5.5.1.1.6. Baseboards wiped clean: Baseboards adjacent to the tiled floors should also be wiped clean as part of the service.

5.5.1.1.7. Buffing for a low-sheen finish: If a low-sheen finish is desired, the Contractor may buff the floors with a soft microfiber cloth or an appropriate buffing machine, ensuring the method is safe for the specific type of tile.

5.5.1.2. Linoleum Vinyl Floor: Following the satisfactory completion of cleaning services, linoleum vinyl flooring shall meet the following criteria:

5.5.1.2.1. Clean and free of foreign matter: This includes dirt, debris, dust, and other materials that can settle on the surface.

5.5.1.2.2. Free of streaks, swirl marks, and detergent residue: Cleaning methods should ensure a visually consistent and streak-free finish, avoiding any visible residue.

5.5.1.2.3. No standing water: After cleaning, all moisture should be properly removed to prevent damage to the flooring material.

5.5.1.2.4. Evenly mopped with a suitable cleaning solution: The cleaning process should utilize a solution specifically designed for linoleum/vinyl flooring to ensure proper cleaning and avoid damaging the material.

5.5.1.2.5. Thoroughly rinsed and dried: After cleaning with the solution, the floors should be thoroughly rinsed with clean water to remove any remaining cleaning agents and then dried completely to prevent water damage and the formation of mildew.

5.5.1.2.6. Linoleum/vinyl floors require periodic stripping and waxing, with intermittent buffing in between to maintain their shine.

5.5.1.3. Luxury Vinyl Floors: Following the completion of cleaning services, luxury vinyl flooring shall:

5.5.1.3.1. Be free of all foreign matter: This includes dirt, debris, dust, and other materials that can settle on the surface.

5.5.1.3.2. Maintain a clean and unblemished appearance: There should be no visible dirt, stains, or marks.

5.5.1.3.3. Exhibit a uniform, matte finish: The floor should not have a greasy or excessively shiny appearance.

5.5.1.3.4. Be free of streaks, swirl marks, and detergent residue: Cleaning methods should ensure a consistent and streak-free finish.

5.5.1.3.5. Contain no standing water: After cleaning, all moisture should be properly removed to avoid damaging the flooring material.

5.5.1.4. Carpeted Floors: Following the satisfactory completion of carpet maintenance services, the carpeted floors shall:

5.5.1.4.1. Be free of all foreign matter: This includes dirt, debris, dust, and other materials that can settle on the surface.

5.5.1.4.2. Be free of visible spots and stains: The Contractor shall utilize carpet manufacturer-approved methods to remove any identified spots and stains as soon as they are noticed.

5.5.1.4.3. Have any tears, burns, or raveling reported: The Contractor shall immediately bring any discovered tears, burns, or raveling to the attention of the Contracting Officer's Representative (COR).

5.5.1.4.4. This service also includes the cleaning of the following:

5.5.1.4.4.1. Area rugs: These include all area rugs within the designated area.

5.5.1.4.4.2. Throw rugs: Similar to area rugs, all throw rugs within the designated area will be cleaned.

5.5.1.4.4.3. Walk-off mats (carpet, rubber, or polyester, both interior and exterior): All types of walk-off mats, regardless of material (carpet, rubber, or polyester) and location (interior or exterior), will be cleaned as part of this service.

5.5.1.5. Concrete Floors: Following the completion of cleaning services, concrete flooring shall:

5.5.1.5.1. Be free of all foreign matter: This includes dirt, debris, dust, and other materials that can settle on the surface.

5.5.1.5.2. Maintain a clean and unblemished appearance: There should be no visible dirt, stains, or marks.

5.5.2. Removal of Trash: All trash containers shall be emptied and returned to their initial location.

Boxes, cans, and papers placed near a trash receptacle and marked “TRASH” shall be removed. This includes: all rest rooms, beside desks, break room/kitchen area, carpenter shop, maintenance office, maintenance shop area, conference room, and exterior receptacles. These liners shall be appropriate for the size of trash can used in and shall be changed as required or at the direction of the Contracting Officer or his representative.) Any obviously soiled or torn plastic trash receptacle liners in such receptacles shall be replaced. All debris or liquids remaining in a trash receptacle due to a leaky plastic trash bag must be removed. Trash shall be disposed of in plastic bags (provided by the government) secured with bag ties. The Contractor shall pick up any trash that may fall onto the facility or grounds during the process of collecting trash. The trash shall be deposited in the nearest outside trash collection point (dumpster). Trash receptacles shall be cleaned inside and out, shall have clean liners, and shall be free of odor. (Contractor shall install plastic trash liners for each trash can. Critical Element.

5.5.3. Kitchen Cleaning: The kitchens shall be cleaned at each service, including countertops, exterior of appliances, and any spills/splashes onto walls, cabinets, or other surfaces. Critical Element.

5.5.4. Shredder Clipping Removal: The Contractor shall remove and replace plastic liner(s) of paper shredder(s) and shall dispose of removed liner in outside trash collection point (dumpster) or other area as designated by Contracting Officer or Representative. Non-Critical Element.

5.5.5. Interior Glass and Mirror Cleaning: This includes all glass partitions, walls, doors, mirrors, and display cases. After satisfactory performance of services, surfaces shall be clean and free of traces of film, dirt, smudges, water, or other foreign matter. (NOTE: in the Administration

Office entrances, both sides of glass doors and side panels are to be cleaned – inside and outside.) Non-Critical Element.

5.5.6. Drinking Fountain Cleaning: The Contractor shall disinfect all polished metal surfaces, including the orifices and drain, as well as exterior surfaces of fountain(s). After cleaning, the entire drinking fountain shall be free from streaks, stains, spots, smudges, scale, and other obvious soil. Non-Critical Element.

5.5.7. Dusting and Spot Cleaning: The Contractor shall perform dusting/spot cleaning to remove smudges, fingerprints, marks, streaks, spills, etc., from washable surfaces of all walls, ceilings, partitions, vents, doors, door guards, door handles, push bars, kick plates, file cabinets, upholstery, wooden surfaces and fixtures, countertops, and sinks. This includes furniture, chairs, desks, storage shelves, and other integral parts of employees’ cubicles. Government employees’ personal belongings should be cleaned/dusted around, without removing the objects. Germicidal detergent shall be used in restrooms, locker rooms, break areas, and drinking fountains. After satisfactory performance of services, the surface shall have a clean, uniform appearance, free of streaks, spots and other evidence of removed soil. ADP equipment (computers, telephones, calculators, etc.) shall also be dusted to keep clean. Care should be taken not to wet or damage the equipment. Non-Critical Element.

5.5.8. Restroom Cleaning: The Contractor shall clean and disinfect all of the following surfaces located in restrooms: toilet bowls, urinals, lavatories, dispensers, doors, walls, floors, partitions, stalls, stall doors, entry doors including handles, kick plates, ventilation grates, metal guards etc., and showers. Cleaning implements, including but not limited to mop heads, brushes, sponges, cloths, rags etc. used to clean restrooms shall not be used to clean other areas of the facility once they have been used in a restroom. Critical Element.

5.5.8.1. Descaling: Descaling services for toilets and urinals, while not required daily, shall be performed on an ‘as needed’ basis. However, services shall be performed at least monthly, at a minimum. After satisfactory performance of services, the entire surface shall be free from streaks, stains, scale, scum, urine deposits, and rust stains.

5.5.8.2. Re-Stocking Restrooms: The Contractor shall ensure that supplies are stocked so that they do not run out. Includes toilet paper, paper towels, hand soaps etc.

5.5.9. Sanitizing Commonly Touched Surfaces: The Contractor shall use an approved surface sanitizer capable of killing germs, cold and flu viruses on all commonly touched surfaces, including door handles/knobs/push bars, conference room tables, kitchen and bathroom countertops, kitchen appliance door handles, reception desk countertops, water fountains, desks, phones, etc.

5.6. Weekly Cleaning Services. The following services will be performed once per week. The

Contractor is responsible for scheduling the weekly cleaning services, with prior approval from the COR. Outside services, such as window washing, can be performed during regular office hours with care not to disrupt staffing.

5.6.1. Sidewalk Cleaning: After satisfactory performance of services, sidewalk(s) shall be clean, dry, and free of litter and other debris. This includes the removal of trash on or near sidewalks to the nearest dumpster. Critical Element.

5.6.2. Interior Window Cleaning: Includes office door windows, vestibule entrance, and service windows. Windows are the glass surfaces which are an integral part of the outer wall of the building.