Statement_of_Work_SOW_Change_1.doc

STATEMENT OF WORK (SOW)

Camp As Sayliyah Mass Notification System Upgrade

STATEMENT OF WORK (SOW)

Camp As Sayliyah Mass Notification System Upgrade

1. General

1.1. Description

Camp As Sayliyah, Qatar operates a mass notification system (MNS) that consists of three outdoor sirens and several indoor speakers located in nine different buildings. The current system is antiquated and maintenance is becoming difficult as obtaining replacement parts becomes more difficult with the aging of the system. The request is for replacement of equipment and wiring for both the outdoor and indoor system as well as a new digital control module.

1.2. Background

MNS is intended to protect life by indicating the existence of an emergency situation and instructing people of the necessary and appropriate response and action. The state of the current system, Base-Wide Mass Notification System Outdoor (Giant Voice), indoor notification system and analog module control system is obsolete and passed its life cycle; will not interface with the latest technological advances. The equipment proposed will be capable of reaching the entirety of the installation outdoors, provide adequate indoor notification and will be operated with an easy to use digital control module. Clarifications, corrections, and changes to this SOW are subject to Government approval, the contractor should review and comment.

1.3. Objectives

The contractor shall provide material and support in accordance with this statement of work in the following areas:

· Replacement and installation of 3 outdoor siren or speaker systems, located in 3 different locations, to include wiring

· Replacement and installation of a total of 44, 15 watt indoor speakers to be distributed in 4 different buildings to include wiring

· Replacement and installation of 24, 60 watt indoor speakers to be evenly distributed in 5 different buildings to include wiring

· Replacement and installation of one digital control system with the appropriate software

1.4. Scope

Paragraphs 1.6.1 to 1.6.34 of this SOW defines detailed requirements for the mass notification system for Camp As Sayliyah. Unless otherwise specified as Government Furnished in paragraph 3 Government Furnished Property, the contractor shall provide all labor, materials, equipment, quality control and supervision to perform the services.

1.5. Period of Performance

The period of performance start date is defined as the day the contract is awarded. The period of performance end date is defined as the day the contractor departs CAS with all requirements completed as outlined in this statement of work. The period of performance shall be no greater than 60 days from start date to end date.

1.6. Mass Notification System Requirements

1.6.1. Giant Voice (Outdoor Sirens)

The contractor shall provide and install outdoor sirens (giant voice) at locations designed to provide complete outdoor tone and voice coverage for the area specified by Government. The current outdoor poles will remain in place. The equipment on the poles will be removed and replaced. Each outdoor siren with components shall meet, be the equivalent of, or exceed the following specifications:

· i-FORCE (3) Stack Omni or 2 direction config. Horn 2400Watt Speaker with 24VDC Inc. 2400 Watt Control NEMA 4X Aluminum Painted, & 50 ft. cable Operate from battery power or provide UPS or secondary (standby) power for all loads

· Battery, 12V, Group 29 Set of (2) for E-Class, i-Force and ALL 24Vdc Voice Controls ALL Control Wattages Easily expandable system

· Encrypted Communication Cards

· Message Board, Electronic

· Electrically grounded to resist lightning or power surges

· An option for Solar Array Panels and mounting bracket EC-1 - EC-4 E-Class,or i-FORCE units

· TK7180K-30 Watt Kenwood Radio VHF 150-170Mhz

· Kenwood 'Radio Interface, UHF/VHF MHz

· Antenna, VHF, 35' coax Omni-Directional

· Lightning Arrestor, VHF, PL-259 With 90 Deg

1.6.2. Speaker Array

The electronic Omni-directional siren shall provide a sound level of dB(C) at 100ft on axis. The siren signal strength shall be uniform throughout the entire 360-degree circle with no more than + 1dB variance in output. The frequency response shall be uniform from 200-2000 Hz to insure excellent voice reproduction. The speaker control unit must be incorporated with a sensor package that senses DC voltage, local activation and intrusion.

1.6.3. Sound Projection

The Omni-directional speaker array must project sound evenly over a 360 degree area within ±1dB over the entire frequency range for even coverage of tone and voice in all directions. The siren must be stationary and must not rotate the speaker or the sound field to disperse the sound.

1.6.4. Wind Resistance

The components and installation will have a minimum wind load rating of 100 mph. Pole mounting brackets shall be included.

1.6.5. Access Panels

The compression drivers must not be exposed to the environment. Access panels must be provided for driver replacement without disassembly of the speaker.

1.6.6. Cabling for Speakers

A minimum of 50ft of speaker cable must be included with the siren. Cable must be weather/solar resistant.

1.6.7. Outdoor Weather Operation

The siren must be able to operate in various outdoor weather conditions including rain, extreme heat, and blowing sand without detriment to the siren or acoustic output.

· Operating Temperature Range: -30 to +60 C

· Humidity:

0 - 100%

· Wind:

100 mph min.

1.6.8. Speakers & Antenna

Omni-directional speakers (Sirens) and OMNI antennas shall be installed on the already provided poles. The antenna bracket will be made of aluminum, having a minimum standoff of 18 inches from the pole. The antenna bracket must be bonded and grounded.

1.6.9. Indoor Speakers

The contractor shall provide and install indoor speakers or sirens at locations designed to provide complete indoor tone and voice coverage for the area specified by Government. The current equipment and wiring in the buildings removed and replaced. Each indoor siren with components shall meet, be the equivalent of, or exceed the following specifications:

· Electronic Control 24VDC, 500 W, 220V, 1 Ph Aluminum Enclosures Battery, 12V, Group 29 Set of (2) for E-Class, i-Force and ALL 24Vdc Voice Controls ALL Control Wattages Easily expandable system

· Encrypted Communication Cards

· Message Board, Electronic

· TK7180K-30 Watt Kenwood Radio VHF 150-170Mhz

· Kenwood 'Radio Interface, UHF/VHF MHz

· Antenna, VHF, 35' coax Omni-Directional

· Lightning Arrestor, VHF, PL-259 With 90 Deg

· 15 Watt Indoor Warning Speaker Horn

· 60 Watt Indoor Warning Speaker Horn

· New Wiring, New Speakers

1.6.10. Speaker Array

The speakers will be arranged in the buildings specified by Government.

1.6.11. Sound Projection

The speakers or sirens should be able to be heard in hallways and behind closed doors.

1.6.12. Access Panels

The compression drivers must not be exposed to the environment. Access panels must be provided for driver replacement without disassembly of the speaker.

1.6.13. Cabling for Speakers

A minimum of 50ft of speaker cable must be included with the siren. Cable must be weather/solar resistant.

1.6.14. Antenna

The antenna bracket will be made of aluminum, having a minimum standoff of 18 inches from the pole. The antenna bracket must be bonded and grounded.

1.6.15. Command and Control Center

The contractor shall provide and install the command and control station and software. The system will be digital and shall meet, be the equivalent of, or exceed the following specifications:

· Central Station Controller-960, FSK Format includes 10 programmable push buttons Battery, 12V, Group 29 Set of (2) for E-Class, i-Force and ALL 24Vdc Voice Controls ALL Control Wattages Easily expandable system

· Microphone for Central Station Controller-960

· TK7180K-30 Watt Kenwood Radio VHF 150-170Mhz

· Kenwood 'Radio Interface, UHF/VHF MHz

· Lightning Arrestor, VHF, PL-259

· TK7180K-30 Watt Kenwood Radio VHF 150-170Mhz

· Antenna, VHF, 100' coax Omni-Directional

· CompuLert™ NEXGen Command and Control Server software with Google Chrome client. Requires Ubuntu 14.04 LTS Server operating system

· Tower Server-Includes RAID 1 data mirroring, 8Gb RAM, 21" Monitor, Keyboard, Mouse. Preloaded with Ubuntu 14.04 LTS and supporting environment for CompuLert™ NEXGen

1.6.16. Warning tones

Warning Tones must be user programmable. The contractor must provide all software necessary for programming. At least 7 warning tones shall be available to satisfy current and future warning requirements. Tone durations must be programmable from 1 second to 10 minutes. Software (Example: SFCDWARE Software) for creating customized tones must be included in the contract.

1.6.17. Warning tones

Warning Tones must be user programmable. The contractor must provide all software necessary for programming. At least 7 warning tones shall be available to satisfy current and future warning requirements. Tone durations must be programmable from 1 second to 10 minutes. Software (Example: SFCDWARE Software) for creating customized tones must be included in the contract.

1.6.18. Digital Messaging

The controller shall include a minimum of 16 digitally stored voice messages of any length, with eight (8) minutes of digital messaging stored at each siren location. The bandwidth of digital voice messages must be a minimum of 3KHz. A volume control must be available to enable separate levels for live local P.A. and digitally recorded messages. To simplify activation in an emergency, it must be possible to program warning scenarios into predefined functions such that a combination of separate functions may be controlled sequentially by the activation of only one command. A minimum of 10 sequential functions must be programmable to enable custom warning scenarios to be developed. Programming software must be provided.

Example Function (#): (1) 10 sec. STEADY... (2) DIGITAL MESSAGE 1... (3) 10 sec. STEADY... (4) DIGITAL MESSAGE 3... (5) 10 sec. STEADY... (6) DIGITAL MESSAGE 5...etc.

CANCEL

1.6.19. Amplifier output

To ensure clear voice and tone reproduction, the amplifier output must be uniform to within +3dB over the 300 - 3000Hz range. Distortion must be less than 3%.

1.6.20. Run Time

The contractor shall provide an extremely efficient hot swappable pulse width modulated (PWM) amplifiers to provide the highest reliable and efficiency in a small modular weatherproof enclosure. The battery bank will be trickle charge by a 220V AC power charging system that will be able to run a siren tone at full power for a minimum of 30 minutes.

1.6.21. Modularity

The amplifiers must be modular for easy replacement. It must be possible to remove and install an amplifier without removing power.

1.6.22. Protection Circuitry

The amplifiers must incorporate protection circuitry to protect against short circuit and over temperature conditions. Protection circuitry must reset when the fault is removed.

1.6.23. Visual LED

Visual LED Indicators must be provided for detection of:

· Computer Clock - LED should blink, showing that microprocessor is working

· Signal Line(s) Active

· P.A. Active

· RS232 ports are operational – both receive and transmit (if applicable.)

· Radio Carrier Detect (if applicable.)

· Amplifier Active

· Amplifier Fault(s)

1.6.24. Zoning Function

A zoning function must be available to enable testing the control of individual amplifiers. This feature shall be used to selectively activate buildings or outside speakers. At least six zones must be available and easily changeable without the need to go to the remote site. Programming these zones should be over the radio link with communications parameters, siren tone types and length, zoning and reporting as option readily available for use.

1.6.25. Testing Mode

A low power mode must be available to enable testing siren functions at low volume.

Siren tones must ramp up in volume at startup to allow people working in close proximity a chance to take action to avoid hearing damage. The ramp must start below 5 watts power output and not reach full power for at least 5 seconds.

1.6.26. Local diagnostic indications must be available. The following minimum indications must be provided

Controller Power - LED should blink showing that microprocessor is working

· Signal Line(s) Active

· P.A. Active

· RS232 port is operational (if applicable.)

· Radio Carrier Detect (if applicable.)

· Amplifier Active

· Amplifier Fault(s)

1.6.26. Testing Amplifiers and Speakers

A low power mode must be available to test each siren function using the amplifiers and speakers at a low level (below five watts).

1.6.27. Dynamic control

Dynamic Control of the volume output of both tone and voice messages to allow flexibility with public address and tone alert messaging shall be possible. A dynamic range of 20dB shall be possible. Even within a single activation, volume must be adjustable for various portions of the message (Example: Alert tone at 10dB down, Voice message at full volume, Alert Tone at 5dB down, Voice message at full volume, Alert Tone at full volume…or any other combination of tone and voice messaging).

1.6.28. Monitoring capability (By the Government)

Critical siren operating conditions must be monitored and made available to the remote monitoring station. The minimum status conditions to be monitored are:

· Cabinet Intrusion

· AC Voltage

· DC Voltage

· Battery Charger

· Tone Generator

· Amplifiers and Speakers

· Mode of Operation (Standby, Function 1, etc.)

· Siren Site Number

· Type of Siren (Number of Amplifiers and Speakers)

1.6.29. Status Reporting

Changes in status must be automatically reported to the monitoring station unless the siren is activated. When activated, the siren shall only respond when requested to report to minimize traffic in an emergency.

1.6.30. Status at Service Site

A means to check the status of the monitored items must be made available for use at the siren site by service personnel. All status conditions must be made readily available for the service technician.

1.6.31. Interfacing

All possible siren functions including the seven functions, 16 possible stored voice messages and broadcast P.A. functions must be available to allow the siren to be interfaced to existing and future type of control and status monitoring systems via RS232 Port, 600 ohm wire-line port, and/or Radio port.

1.6.32. Programming

All activation codes must be programmable using provided Windows®-Based programming software (Windows 7 or compatible software).

1.6.33. Operating System

The controller’s operating system shall employ non-volatile, re-programmable FLASH memory. User configuration data shall be stored in non-volatile E2 memory. Both memory types shall allow reprogramming in the field over a serial port without changing any IC chips. All user configuration data shall also be capable of updating over-the-air from the central control system software.

1.6.34. Cabinets

The cabinets must be constructed of aluminum (grade 5052-H32 or better) to allow use in harsh environments. The electronics housing shall have a NEMA4X or IP65 rating. The batteries must be housed in a separate vented enclosure with a NEMA3 or IP45 rating. Connections between cabinets must be sealed against the flow of air or battery gasses. Convenient mounting brackets shall be included for pole or wall mounting. A padlock hasp shall be provided for each cabinet. Control cabinets must be mounted no less than 9ft from the ground.

PART 2

GENERAL REQUIREMENTS

2. General Requirements

2.1 Quality Control Plan (QCP): The Contractor shall develop, implement, and maintain a QCP and program to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor for its internal use to ensure that it performs and delivers high-quality service. The contractor’s QCP is the means by which the contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

2.2. Deficiency Prevention: The contractor shall identify and prevent defects in quality of products and services performed before the level becomes unacceptable. The Quality Control Plan shall be designed to intercept inferior services before they are provided to the Government.

2.3 Quality Assurance (QA): The government shall evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards and contract quality requirements are met. Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the minimum acceptable defect rate(s), and deductions, if applicable.

2.4 Recognized Holidays:

· New Year’s Day

N/A

Labor Day

N/A

· Martin Luther King Jr.’s Birthday N/A

Columbus Day

· President’s Day

Veteran’s Day

· Memorial Day

Thanksgiving Day

· Independence Day

Christmas Day

N/A

2.5 Hours of Operation: The contractor is responsible for conducting business between the hours of 0900hrs. to 1800hrs. Saturday through Thursday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this SOW when the Government facility is not closed for the above reasons.

2.6 Type of Contract: The government anticipates award of a Firm-Fixed Price (FFP) type contract

2.7 Contractor Non-CAC Eligible Requirements for DOD Facility and Installation Access: Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations. Once awarded, the COR will provide the contractor with the CAS screening request packet. The contractor shall properly fill out the screening request form for all personnel that will enter CAS to work on the project. The contractor shall submit these forms back to the COR no later than ten days following the awarding of the contract.

2.8 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the NTP and post-award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

2.9 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

2.10 Key Personnel: The follow personnel are considered key personnel by the government: Contract manager/alternate contract manager, Site Supervisor, Safety Representative. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The follow personnel are considered key personnel by the government, Site Manager/Supervisor, laborers

2.11 Identification of Contractor Employees: Contractor employees shall identify themselves as contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc. Contractor shall be required to obtain a CAS Access badge in support of the SOW.

2.12 The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/DODimagery/commercialuse.html). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Property, Equipment, and Services:

3.1. Supplies: The contractor is responsible for receiving storing and protecting shipped equipment. The government will provide an outdoor staging area for all installation materials which will allow for contractors’ vehicles and/or cranes to access the staging locations. Materials received in cardboard containers (e.g. computer equipment) must be protected from all forms of precipitation by the contractor.

3.1.2. Base Access Passes

All assigned contractor personnel performing duties under this contract must meet installation access requirements which will be provided by the ASG-QA PMO.

3.1.3. Government Furnished Services

The contractor shall not be required to reimburse the government for the cost of the following services: electricity, gas, water, and sewage. This project requires no additional government furnished equipment. The equipment will be installed and set in place.

3.3.3. Point of Contact

The contractor shall provide a single Point of Contact (POC), and alternate responsible to coordinate and channel all primary communications and change orders affecting the Contract, Purchase Order, Scope of Work and/or Schedule for the duration of the contract. The contractor shall submit changes to the POC to the CO as they occur.

PART 4

TRAINING REQUIREMENTS

4. Training Requirements:

4.1 Anti-Terrorism (AT) Level I Training: The Contractor shall complete AT Level I Training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar (OC Require days after employment of new personnel, all contractor employees, including subcontractor employees, who are employed under the contract shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based contractor employees and associated sub-contractor employees. The Contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR (or to the contracting officer, if a COR is not assigned) within 10 calendar days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://Jkodirect.jten.mil. Contractor personnel must complete refresher training every 12 months except AOR specific AT Level I training which shall be completed as required by local AT policies.

4.2 If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within 10 calendar days after completion of the training.

4.3 OPSEC Training: Contractor employees, including subcontractors, shall complete Level I OPSEC training within 30 calendar days of employment under this contract. OPSEC Level I training is available at https://www.iad.gov/ioss/opse1301/index.htm. Contractor personnel must complete refresher training every 12 months. If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR within 10 calendar days after completion of the training.

PART 5

CONTRACTOR FURNISHED ITEMS AND SERVICES

5. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

5.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that is not listed under Part 3 of this SOW.

5.2. Materials / Equipment: Services Non-personal, the contractor shall provide all personnel, equipment, tools, materials, supervision, and other items necessary to install the mass notification system located at Camp As Sayliyah, (CAS) Qatar. The contractor shall perform the standards of this contract as specified in this SOW.

5.3. Completion of Installation

Upon completion of the installation, Contractor shall conduct a System Optimization (commissioning) of the equipment to ensure that the outdoor warning system is fully functioning and communicating with the control points. This phase of the project consists of ensuring that there are acceptance procedures. The contractor shall provide, upon request, certain documentation to support its components and/or system installed. The COR will conduct construction inspection in accordance with the contractor provided construction work schedule. The schedule shall be followed and adjusted if necessary. If the schedule is adjusted, the COR and Contracting Officer must be notified of the change before the original scheduled work date.

5.4. Completion of Installation (Final Inspection Procedures)

5.5. Training

Contractor shall provide proper training to Service Members executing the functions of the mass notification system. Successful system implementation, as well as ongoing system management and maintenance, can be greatly enhanced by the careful transfer of knowledge from the contractor’s in-house experts to system managers and end users. Critical elements of knowledge transfer include knowledgeable instructors, well-designed course materials, lab activities, and system hardware and software that closely parallel our operating environment integrated with proper system documentation utilizing a train-the-trainer method. The contractor will conduct training courses that are designed to provide functional knowledge on all systems that the Emergency Management and Fire & Emergency Services Dispatch teams will be required to operate. Training will be provided to Administrators and Operators identified by 733 MSD. Training will be delivered based on an established training schedule and shall be scheduled to have minimal impact on day-to-day operations. Facilities will be provided by 733 MSD as well as an LCD projector to be used for training presentations. A training location near a control point computer is best so hands-on training can be conducted. Documentation shall be provided in sufficient quantity to furnish each trainee (approximately 20 personnel) with one operations guide for the product or service being trained. Government personnel shall be trained on how to develop and generate standard and reports and files that are within system capabilities; perform diagnostics, fault determination and resolution, and performance analysis. An electronic copy of training materials will be provided to allow government personnel the capability to provide future training.

5.6. Site Cleanup

The contractor shall be responsible for basic installation site cleanup to include: installation debris removal, general site cleanup, and general leveling of affected soil within 30' of the pole.

5.7. Waste Disposal

The contractor is responsible for providing disposal of all packing materials including shipping skids and containers.

5.8. System Optimization

Purpose: To insure that all equipment is installed, adjusted, and interfaced in a proper manner to allow for reliable operation. The contractor must provide a complete set of as-built drawings and operations and maintenance manuals for the MNS. As-built drawings and operations and maintenance manuals must provide information for troubleshooting, and corrective maintenance.

5.9. Expected outcome

Upon completion of the system optimization, the outcome will produce a fully operational siren system. Contractor must demonstrate that the system is fully operational and that training has been provided regarding operation and use of the system.

5.10. Warranty

The Contractor’s proposal shall provide for one (1) year warranty for all supplied parts in the system. The Contractor shall warranty the work, including parts and labor, performed under this SOW from its acceptance by the government. The only exclusions to this warranty are force majeure or abuse. All manufacturer's warranties shall be passed on to the government and defective parts shall be replaced without added handling surcharges, return fee, freight, restocking fees or other miscellaneous costs. Contractor shall also provide optional warranty for years 2-5 in the proposal.

5.11. Contractor’s Responsibility

Contractor is responsible for their own equipment. Contractor shall accrue no liability for delays in service or the consequences there from, however caused, or for interruptions of service or for the consequences there from due to strikes, riots, floods, acts of God or any causes beyond the control of the contractor, and shall not be required to supply service to the customer while interruption of service due to any such cause shall continue. Contractor shall not be responsible for any extraordinary delays in access on post due to emergency measures taken by Fort Eustis.

5.12. Licenses

The contractor shall provide licenses and or certifications verifying the equipment and workers for the mass notification system. A certificate of warranty shall be provided by the contractor.

PART 6

SPECIFIC TASKS

6. Specific Tasks:

6.1. Basic Services. Specified tasks are listed in paragraph one of this SOW

6.2. CONTRACTOR MANPOWER REPORTING (CMR): The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/, and then click on the “Department of the Army CMRA” or the icon of the DOD organization that is receiving or benefitting from the contract services.

6.3. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. If contract period of performance ends prior to September 30, the contractor has 30 days from end date of the contract to complete the CMR requirement. Contractors may direct questions to the help desk by clicking on the “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website.