Amendment_W912D2-13-R-0002-0001-_Mail_Services.pdf

US ARMY CONTRACTING COMMAND SWA - QATAR

USA CENTRAL COMMAND - QATAR ATTN: ARCENT-

APO AE 09898

011-974-460-8332

011-974-460-8371

UNDER DPAS (15 CFR 700)

11. DELIVERY FOR FOB

RFQ

SEE SCHEDULE

14. METHOD OF SOLICITATION

IFB RFP

CODE

SEE ADDENDUM

BLOCK IS MARKED

DESTINATION UNLESS

12. DISCOUNT TERMS

(No Collect Calls)

13b. RATING

13a. THIS CONTRACT IS A RATED ORDER

X

CODE

W912D2-13-R-0002 12-Dec-2012

b. TELEPHONE NUMBER

432-2164

8. OFFER DUE DATE/LOCAL TIME

01:00 PM 26 Dec 2012

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV 3/2005)

Prescribed by GSA

FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER) 31c. DATE SIGNED

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

22. UNIT 23. UNIT PRICE 24. AMOUNT21. QUANTITY

CODE 10. THIS ACQUISITION IS

UNRESTRICTED

FAX: NAICS:

TEL:

CODE 18a. PAYMENT WILL BE MADE BYOFFEROR

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TEL.

W912D2

SIZE STD:

9. ISSUED BY

FACILITY

CODE

17a.CONTRACTOR/

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

PETAGAYE P. LAKHARAM

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/ SERVICES

SEE SCHEDULE

492210

TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS

SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS

SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

SB

HUBZONE SB

SET ASIDE: % FOR

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

TEL: EMAIL:

0 COPIES

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

.OFFER DATED YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 29. AWARD OF CONTRACT: REFERENCE

8(A)

SVC-DISABLED VET-OWNED SB

EMERGING SB

X

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

SEE SCHEDULE

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/ SERVICES 21. QUANTITY 22. UNIT 24. AMOUNT

PAGE 2 OF

23. UNIT PRICE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV 3/2005) BACK

Prescribed by GSA

FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

W912D2-13-R-0002

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months Mail Services

FFP

The Contractor shall provide all management, labor, transportation, delivery and pick up of mail between Dubai International Airport and Al Minhad Air Base.

Services shall be performed IAW specific tasks specified in the Performance Work Statement.

FOB: Destination

NET AMT

CMRA

FFP

Contractor Manpower Reporting Application (CMRA) FY13 The Contractor shall complete one Contractor Manpower Report for performance in Fiscal Year 2013 according to the reporting requirement in the attached PWS.

This CLIN is not separately priced and is reflected in the total price of CLIN 0001.

The reporting requirement shall be completed in the month due as stated in the contract. No payment for services in CLIN 0001 or final payment, if applicable, shall be made until the CMR requirements associated with CLIN 0001 has been completed if due during the invoice period or upon completion of contract performance.

SPOT

FFP

Synchronized Predeployment Operational Tracker.

The contractor will ensure that all employees of the contractor and all Subcontractors are registered in the Synchronized Pre-deployment and OPerational Tracker (SPOT) program available at https://spot.altess.army.mil or submitted manually to the contracting office if directed by the Contracting Officer. SPOT reporting will be updated as required. This CLIN is not separately priced (NSP) and is included in the price of CLIN 0001. Payment will not be made for CLIN 0001 until the deliverable is accepted by the Government, when due during the month of the invoice period.

1001 12 Months OPTION Mail Services

FFP

The Contractor shall provide all management, labor, transportation, delivery and pick up of mail between Dubai International Airport and Al Minhad Air Base.

Services shall be performed IAW specific tasks specified in the Performance Work

OPTION CMRA

FFP

Contractor Manpower Reporting Application (CMRA) FY14 The Contractor shall complete one Contractor Manpower Report for performance in Fiscal Year 2014 according to the reporting requirement in the attached PWS.

This CLIN is not separately priced and is reflected in the total price of CLIN 1001.

The reporting requirement shall be completed in the month due as stated in the contract. No payment for services in CLIN 1001 or final payment, if applicable, shall be made until the CMR requirements associated with CLIN 1001 has been completed if due during the invoice period or upon completion of contract

OPTION SPOT

FFP

Synchronized Predeployment Operational Tracker.

The contractor will ensure that all employees of the contractor and all Subcontractors are registered in the Synchronized Pre-deployment and OPerational Tracker (SPOT) program available at https://spot.altess.army.mil or submitted manually to the contracting office if directed by the Contracting Officer. SPOT reporting will be updated as required. This CLIN is not separately priced (NSP) and is included in the price of CLIN 1001. Payment will not be made for CLIN 1001 until the deliverable is accepted by the Government, when due during the month of the invoice period.

2001 12 Months OPTION Mail Services

FFP

The Contractor shall provide all management, labor, transportation, delivery and pick up of mail between Dubai International Airport and Al Minhad Air Base.

Services shall be performed IAW specific tasks specified in the Performance Work

OPTION CMRA

FFP

Contractor Manpower Reporting Application (CMRA) FY15 The Contractor shall complete one Contractor Manpower Report for performance in Fiscal Year 2015 according to the reporting requirement in the attached PWS.

This CLIN is not separately priced and is reflected in the total price of CLIN 2001.

The reporting requirement shall be completed in the month due as stated in the contract. No payment for services in CLIN 2001 or final payment, if applicable, shall be made until the CMR requirements associated with CLIN 2001 has been completed if due during the invoice period or upon completion of contract

OPTION SPOT

FFP

Synchronized Predeployment Operational Tracker. The contractor will ensure that all employees of the contractor and all Subcontractors are registered in the Synchronized Pre-deployment and OPerational Tracker (SPOT) program available at https://spot.altess.army.mil or submitted manually to the contracting office if directed by the Contracting Officer. SPOT reporting will be updated as required. This CLIN is not separately priced (NSP) and is included in the price of CLIN 0001. Payment will not be made for CLIN 0001 until the deliverable is accepted by the Government, when due during the month of the invoice period.

Q&A

Q&A – Mail Services

Question:

1. Daily Mail Load: is there any change to the Retrograde 1500ks + Prograde1500kgs = Total 3000kgs/day?

ANS:

Be prepared to handle up to 3000Kg of mail per day.

Question:

2. Carriers: Solicitation does not make specific mention about Mail being booked on Commercial Carriers, and if so, is it specific Carrier(s) and/or possibly Freighter(s)?

Mail will not be delivered by any specific Carrier. No freighters will be involved.

3. Carrier Main Documents: Will there be just single Master Airway

Bill and all of the inter-alia Packing List and Certificate of origin?

Only one master airway bill per trip/ drop off – single packing list per trip as well.

4. Legalization of Main Documents: Do you expect such documents would already be Be Notarized at Origin, or that, any/all such action shall be required to be accomplished in UAE?

All documents should be notarized and ready at the point of origin/ pickup.

5. Customs Inspection: Assuming that dispatch is by say USPS/MCA at Origin(s), will the Camp Redleg COR Representative/MCA member coordinating at Airport, arrange inspection waiver as Diplomatic Bag/Cargo?

ANS:

No, the COR will not coordinate at airport – letter of no objection is already in place.

Question:

6. Third Party Charges: The initial SS did not as such make any mention of how monthly Invoicing should be submitted in cases with Billing of Differentials.

(contract + differentials) Billing, this may cause confusion as well as added paper flow for all such records.

ANS:

All billing cycles and invoicing details will be settled upon contract award and will be invoiced monthly.

Question:

7. Holidays (US + UAE): There's no directive per se. in the event work is to be carried out on such days (or even weekend). It is intend to have US and TCN personnel and wish to abide by UAE Labor Law

All UAE labor laws will be followed. Mail will not be delivered on Fridays and UAE holidays.

Question:

8. CLIN CMR: My understanding is that CMR 'registration' does not incur any cost per se. The CLIN text states cost towards this should be included in CLIN-1, the Mail Service itself, Please confirm.

No cost associated with CMR registration. This CLIN is not separately priced.

9. Does it mean Contractor's anticipated man-hours costs related to our back-office work for matters with CMR. Please advise.

All related man hours within the limits of the contract are reportable to CMR and/ or

SPOT.

10. CLINs CMR & SPOT: My understanding is that both these Tasks are in coordination with the COR/KO and, only after Award is made and within earliest specific time period, Please confirm both points.

Yes, they are in coordination with the KO/ COR as far as confirmation of enrollment.

CMR- Reporting period shall be the period of performance not to exceed 12 months. CMR is due Oct 31st each year.

SPOT- Contractor shall input the necessary information into SPOT and submit a written list of employees within five (5) days after contract award.

See Deliverables Schedule in Attachment III of the PWS.

11. Emarati Security Office: With regards to Badging, being a 'Govt. entity' would this task incur any costs towards say, statuary stamp fee/Security deposits or such like related monies and which could just as well be per application/person deployed for the mail runs/entry to Camp Redleg/AMAB, Please confirm.

ANS:

No cost for admission to Camp Redleg, however, there will be a cost associated with permanent badges obtained through GHQ. For more information, please contact GHQ.

Question:

12. NAICS Code: I believe is not mentioned

NAICS code is 492210.

13. Contract Value: Please advise Total for Base Year and Option Years

The Government cannot propose for Vendors.

14. Form SF 1449: Should this be signed and submitted along with Bid Proposal, Please confirm

ANS: Yes.

15. Reps & Certs: Should this be completed and submitted along with Bid Proposal, Please confirm

Yes, Reps and Certs must be completed and submitted along with Bid Proposal.

Volume / Weight & Number of Trips

16. What would be the approximate load both in terms of volume and weight per trip? Does the government envisage more than one trip per day from each location?

ANS: Volume may change per load, however the award recipient can expect to handle 3000Kg with 1 trip to and 1 trip from Al Minhad Air Base daily IAW the PWS.

17. Would the contractor have to make multiple trips per location based on arrivals of mails?

ANS:

No, only one trip per day to and from Al Minhad AB. This is primarily a loading and transport service from the Cargo Village at DBX to Al Minhad AB, UAE and from Al Minhad AB to Cargo Village at DBX.

PWS, Page 8- Objective 1.3 states that “The requirements are to arrange transportation of all transfer mail received from AL Minhad to Dubai Cargo Terminal to include flight line transfers”.

18. Would there be a requirement to also pick up and transport mail from Dubai Cargo Terminal and drop at Al Minhad?

ANS:

Yes, this is a loading, handling, and transport service contract from the Cargo Village at DBX to Al Minhad AB, UAE and return.

19. If there is such a requirement, can it be done when the contractor drops off the mail at the Cargo Terminal?

ANS:

No. All mail must be taken directly from Al Minhad AB to Cargo Village at Dubai International Airport and from Cargo Village at Dubai International Airport to Al Minhad, AB.

Pricing Sheet (CLIN)

20. The pricing column CLIN (0001, 1001, and 2001) relates to service between Dubai International Airport and Al Minhad. There is no separate pricing column (CLIN) for service between Al Minhad and Dubai Cargo Terminal. In the absence of a pricing column for service between Al Minhad and Dubai Cargo Terminal do you expect us to incorporate pricing into the same CLIN or will you create an additional CLIN?

ANS: Prices should be included in CLINs 0001, 1001 and 2001. This price will include service between Al Minhad and Dubai Cargo International and return.

21. Who is the current contractor and what is the value of the existing contract?

ANS: No contract currently exists.

Question:

22. From the PWS I could not determine the volume of mail/parcels. Should we plan on a 3 ton vehicle or will a 1.5 ton sealed cargo van meet the requirements?

ANS: 1.5 ton sealed cargo van should meet all requirements.

23. Contractor responsibility is to provide management/Labor/transportation to deliver and pick up mails.

Yes.

24. So can we reimburse customs clearance charges per Air Way Billing (AWB) and any customs duty incurred?

ANS: All cost will be the responsibility of the vendor.

25. The contractor shall clear mail through custom?

Yes, if necessary.

26. Approximately how many Air Way Billing (AWBs) are expected to come in and go out every day? In order to estimate the clearance charges per AWB, we need this information.

ANS:

One per day estimated.

Question:

27. The Contractor shall load and unload all mail.

ANS: Yes, the contractor is responsible for the labor involving all loading and unloading of mail parcels.

Question:

28. What will be the approximate volume of incoming and our going mails?

Without knowing the volume, it is difficult to estimate the number of vehicles.

Expect 3000Kg per day maximum.

29. Do you expect any pallets?

Based on the volume and size we have to estimate the MHE required for this project.

ANS: No pallets are expected.

1.9.1 The contractor shall be responsible for meeting specific requests pertaining to the security of the mail during transportation to Al Minhad AB and Dubai International

Airport. Trucks shall remain locked and sealed while en route. Trucks will be locked and sealed from loading at the cargo village until delivery at Al Minhad.

30. Is it a bonded Cargo movement?

ANS:

No.

Question:

31. Can we use a panel van for transportation? Or do you specify any particular type of truck?

A sealed truck or van with capability to haul up to 3000Kg per day of mixed/ loose parcels.

MAIL SERVICES- PWS

Part I Mail PWS General Information

1.0 General: This is a non-personal services contract to provide mail parcel delivery for the US Armed Forces operating in and around Al Minhad Air Base, UAE. The Government shall not exercise any supervision or control over the contract services providers performing services herein. Such contract service provider shall be accountable solely to the contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision and other items and non-personal services necessary to perform delivery and pick-up of mail between Dubai International Airport and Al Minhad Air Base (AB) as defined in this Performance Work Statement (PWS), except for those items specified as government furnished property and services. The contractor shall perform to this standards described in this contract.

1.2 Background: Mail parcel delivery Services shall be provided in accordance with this PWS for Al Minhad AB, UAE.

1.3 Objectives:

The contractor shall provide all labor, supervision, equipment, materials, and supplies necessary to perform services as described in this PWS in a manner that will result in a safe, healthy, and hygienic environment, in order to maintain neat and professional living and work standards.

The contractor shall clear mail through customs.

Contractor shall arrange transportation for all transfer mail received from Al

Minhad AB to Dubai Cargo Terminal, to include flight line transfers.

The Contractor shall load and unload all mail.

Contractor shall load/unload, complete dispatch, and load mail into vehicle(s) at

Dubai International Airport to deliver mail to Al Minhad AB.

When transporting mail between Dubai and Al Minhad AB, the contractor shall drive directly to destination.

The Contractor shall deliver mail to Camp Redleg at Al Minhad AB and unload all parcels directly into the care of the camp post office officer and clerks.

1.4 Scope: The contractor shall provide mail delivery in accordance with the PWS. The area mail parcels will be delivered to/ picked up from consist of:

Building or structure labeled as the post office which is located at Al Minhad AB, UAE

1.5 Period of Performance: The period of performance shall be one (1) Base Year of 12 months and Two (2) - 12 month option years.

1.6 General Information:

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The Quality Control Plan (QCP) shall be delivered within five (5) days after contract award to the Contracting Officer (KO) and Contracting Officer Representative (COR) for written approval.

1.6.2 Quality Control Reports: The contractor shall submit a monthly Quality Control Report.

The report shall be submitted to the COR for review.

1.6.3 Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed

IAW the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable defect rate(s).

1.7 Hours of Operation: Mail shall be delivered up to six (6) days a week, except on Fridays and local holidays. Contractor shall deliver mail to Al Minhad AB not later than 1200 hours (12 pm) local time in accordance with the established delivery schedule.

1.8 Place of Performance: The work to be performed under this contract will be performed between the Cargo Village, UAE, Dubai International Airport, and Camp Redleg on Al Minhad

AB, UAE.

1.8.1 Type of Contract: The Government will award a Firm Fixed Price contract.

1.9 Physical Security: The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractors use.

1.9.1 The contractor shall be responsible for meeting specific requests pertaining to the security of the mail during transportation to Al Minhad AB and Dubai International Airport. Trucks shall remain locked and sealed while en route. The driver must not be able to access the mail once the vehicle is locked and sealed to include through a sliding window or door from inside the cab of the vehicle. The contractor shall maintain in communication with the driver(s) at all times. The driver(s) shall notify the contractor immediately should any delay or breakdown occur during transportation. The contractor shall notify the Government representative immediately of any delay or breakdown during transportation. The contractor shall have an equivalent vehicle available to replace the broken vehicle in the event the broken vehicle cannot be repaired within two (2) hours. The contractor shall contact the Government representative to coordinate meeting at the site of the broken vehicle so the Government representative may be present to oversee the transfer the mail from the broken vehicle to the equivalent vehicle and lock the vehicle with a numbered seal. The contractor shall be responsible for safeguarding all Government equipment, information, and property provided for contractors use.

1.9.2 Each vehicle shall be locked with a numbered seal prior to departing from both Dubai International Airport, and Al Minhad AB. A Government representative will assist customs in the event customs needs to inspect parcels. A Government representative will lock and seal vehicle(s) and provide a DD Form 1372, Truck Dispatch Bill, on each vehicle for the contractor to sign. A Government representative will meet the vehicle on each end of the route to verify seal numbers and oversee the unloading of the mail.

1.10 Post Award Conference/Periodic Progress Meetings: The contractor shall attend any post award conference convened by the contracting office IAW Federal Acquisition Regulation Subpart 42.5. The Administrative Contracting Officer, Contracting Officer Representative, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the ACO will apprise the contractor of how the

Government views the contractor's performance and the contractor shall apprise the Government of problems, if any, it has experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.11 Contracting Officer Representative (COR): The COR will be identified by separate letter.

The COR monitors all technical aspects of the contract and assists in contract administration.

The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements including Government drawings, designs, and specifications, monitor contractor's performance and notifies both the contracting officer and contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR will also provide copies of his/her appointment orders and associated documents to the contractor.

1.12 Contracting Officer’s (KO) Authority: Only the KO is authorized to make changes to the contract. No other Government or non-Government official may alter this contract. The contractor shall report any attempts to alter this contract to the KO. In the event the contractor effects any such changes at the direction of any person other than the KO, the change will be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in costs incurred as a result thereof. The contractor may also be required by the KO to undo any such unauthorized changes at no additional expense to the Government.

1.13 Out-of-Scope: If the contractor is directed to do any work for which the contractor considers outside the scope of this contract, the contractor shall notify the KO immediately and follow-up in writing within two (2) days of discovery. The contractor shall not work on that portion of the project believed to be outside the scope of this contract until and unless the KO directs the performance in writing.

1.14 Key Personnel: The contractor shall provide a Project Manager (Primary and Alternate) who shall be responsible for the performance of the work on all sites. The Project Manager shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The Project Manager shall be available 0800 AM to 1700 PM, Sunday thru Saturday except when the government facility is closed. The Project Manager shall be able to understand, speak, read, and write the English language. If a telephone call is missed and a message is left the Project Manager has two (2) hours to respond to the message. The names and contact information of both the Project manager and his/her alternate are due to the KO and COR NLT forty eight (48) hours after award of contract.

1.14.1 The contractor shall ensure the driver(s) can verbally communicate in English with the Government representative and with local nationals.

1.14.2 The contractor shall advise the COR immediately of any changes in personnel, to include reductions, additions or substitutions. “Immediately” for the purpose of this notification shall mean the beginning of the next business day.

1.15 Ordinances: The contractor shall comply with all local laws, ordinances, and regulations and shall obtain and pay for all necessary permits and licenses.

1.16 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They shall also ensure that all documents or reports produced by contractors are suitable marked as contractor products so that contractor participation is appropriately disclosed. The contract personnel shall carry at all times the appropriate documentation required by UAE law and military regulations to access Camp Redleg on Al Minhad AB, UAE. The contractor employees are required to wear company logo uniforms that can be identified.

1.17 Licenses/Passes: Contractor-owned vehicles/equipment required to perform the terms of this contract shall have all required licenses, fees, and permits for legal operation in UAE. The contractor shall ensure all operators/vehicles have required passes, including proper civil IDs, passports and visas to allow them to legally operate in UAE.

1.17.1 The contractor shall not hire holders of passports restricted per UAE Law, nor shall the contractor hire illegal immigrants.

1.17.2 Installation Access and Procedures to Obtain Badges:

The contractor must be able to access Cargo Village and Al Minhad AB, Dubai, UAE on day one of the contract’s period of performance (POP.) The contractor shall contact the Government representative or contracting officer’s representative (COR) daily upon arrival at Al Minhad AB.

Once notified of contractor arrival, the Government representative or COR will meet the contractor at Al Minhad AB gate on the first visit only in order to facilitate the entry to the air base. All subsequent visits will be the responsibility of the contractor unless in the case of an emergency. The contractor shall provide the names, nationalities, passport copies, visa copies, and Emirati ID cards of the minimum required operating personnel (i.e. drivers, supervisors, mail handlers) to the COR in order to facilitate the creation of both temporary base passes and the preliminary phase of creating permanent base passes. When the contractor arrives at Al Minhad AB, he/she will park in the main entry parking lot, enter the security building, and surrender one

(1) form of identification in order to receive a temporary access badge. The contractor shall then drive the required vehicles onto the air base and to the US Army camp located therein. The contractor shall download all delivered mail to the US Army camp post office, and upload all available outgoing mail during the same visit. The contractor shall then return to the security office, render the temporary access badge back to the security officials, collect personal identification, and return to Dubai International Airport for download of received mail. Once the correct memorandums and documents have been returned to the contractor, the contractor may seek to obtain permanent access badges through Emirati Government Headquarters (GHQ.)

Once the permanent access badges have been obtained for the minimum required operators, the security office process can be omitted, and the contractor will be able to drive on to Al Minhad AB directly. The responsible vendor must contact DNATA Cargo (POC is Ms. Shilpa Dsouza at +971-(0)4212- 4102) to coordinate and establish access to Cargo Village.

Coordination for access to Cargo Village is the sole responsibility of the contractor.

Contractor must provide proof of coordination with submittals and/or proof of access to Cargo Village from DNATA.

1.18. Gate control: Unscheduled gate closures by Emirate Security Forces may occur at any time and contractor personnel entering or exiting Al Minhad AB may experience delays. All vehicles shall be subject to search pursuant to Al Minhad AB regulations. Contract award does not create a right to access any Government installation. Violation of Al Minhad AB regulations may result in the termination of the privilege to enter one or more Government installations.

1.19 Conduct of Contractor Employees:

1.19.1 In case of emergency, the contractor shall notify Government personnel immediately.

1.19.2 All personal articles found by the contractor employees are to be turned in to the COR.

1.19.3 The contractor shall be responsible in the event of theft of Government or personal property by its employees.

1.19.4 The contractor shall ensure that employees meet the guidelines issued by the US and United Arab Emirates Government’s Labor laws regarding Host Country Nations (HCH’s) employment and its employees do not bring into nor remove from any Government installation any contraband material.

Part II Definitions and Acronyms

2.1 Definitions:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the Contracting Officer. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.7 QUALITY ASSURANCE. The government procedures to verify that services being performed by the contractor are performed according to acceptable standards.

2.1.8 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.9 QUALITY CONTROL. All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.10 WORK DAY. The number of hours per day the contractor provides services in accordance with the contract.

2.1.11 WORK WEEK. Sunday through Friday, unless specified otherwise.

2.2 Acronyms:

AB Air Base ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CHU Containerized Housing Unit

COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation FAR Field Artillery Regiment IAW In Accordance With KO Contracting Officer MHE Material Handling Equipment OCI Organizational Conflict of Interest PIPO Phase In/Phase Out POC Point of Contact POP Period of Performance PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SS Services summary T Trailer TE Technical Exhibit WAWF Wide Area Work Flow

Part III Government Furnished Property, Equipment, and Services

3. Government furnished items and services:

3.1. Government Furnished Material, Facilities, Property and Supplies

3.1.1 The Government will furnish:

a. FORMS: The Government representative will provide a DD Form 1372, Truck Dispatch Bill, for the contractor to sign prior to departure from Dubai International Airport and Al Minhad AB.

b. SEALS: Vehicle seals will be provided by the Government representative for all access doors prior to departure from Dubai International Airport and Al Minhad AB.

Part IV

Contractor furnished Items and Services

4.0 Contractor furnished items and responsibilities:

4.1 The contractor shall furnish all supplies and materials necessary for the performance of work IAW the PWS. The contractor shall furnish all methods of transport and MHE designated in this PWS, in order to properly pick up and deliver mail parcels. The quantity of supplies provided will be adequate to meet the usage requirement per parcel delivery. This is to include, but is not limited to, trucks, vans, forklifts, personal protective gear, bags, boxes, hand carts, dollies, and any other supplies as necessary.

4.2 The contractor shall determine and furnish all equipment required for the performance of work under this contract. All equipment will comply with applicable National Electrical Code/Occupational Safety and Health Administration (NEC/OSHA) guidelines, and shall be in good operating condition. The contractor shall use standard equipment in accordance with standard commercial practices. The contractor shall provide all labor associated with uploading and downloading mail parcels.

4.3 Medical Emergencies:

4.3.1 Work Related Medical Service: All injuries or illnesses shall be reported immediately to the COR. The Government is permitted to provide emergency medical care to all on-site contractors; however, the contractor shall be responsible to reimburse the Government for such care. When the Government provides medical treatment or transportation of contractor personnel to a selected civilian facility, the contractor shall ensure that the Government is reimbursed for any costs associated with such treatment or transportation.

Part V Specific Tasks

5.0 Specific Tasks:

5.1. This Services Summary (SS) implements FAR 37.601, and identifies critical success factors for the contract. It identifies both the performance objectives for those factors and the performance threshold required for each performance objective. The Government reserves the right to survey all services called for in the contract to determine whether or not the performance objectives and goals were met.

5.1.1. Attachment one (1) of this PWS 1ists the performance objectives for the required service that the Government will survey.

5.1.2. The absence of any contract requirement from the SS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract including the clauses entitled “Inspection of Services” and “Default”.

5.1.3. Methods of surveillance can change after contract award based on, but not limited to contractor performance.

5.2. Performance of a service will be evaluated to determine whether or not it meets the performance threshold. If any unacceptable performance is noted by the government, the contractor shall provide the Government with written response as to why the performance threshold was not met, how performance will be returned to acceptable levels, and how recurrence of the cause will be prevented in the future. This notice is due NLT three (3) business days after the event is noted by the government representative.

5.3 CONTRACTOR MANPOWER REPORTING: The Officer of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address: https://cmra.army.mil. The required information includes: (1) Contracting Office, Contracting Officer, and Contracting Officer’s Technical Representative; (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor name, address, phone number, e-mail address, identity of contractor employee entering data; (5) estimated direct labor hours (including sub-contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-contractors); (7) Total payments (including sub-contractors); (8) Predominant

Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each sub-contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information); (11) Locations where contractor and sub-contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website);

(12) Presence of deployment or contingency contract language; and (13) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country). As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. If contract performance is completed before 30 September, the data can be entered upon contract completion rather than waiting for the end of the fiscal year. Contractors may use a direct AML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring fields from a contractor’s systems to the secure web site without the need for separate data entries for each required data element at the web site. The specific formats for the XML direct transfer may be downloaded from the web site.

5.4 SPOT: The contractor shall ensure registration of all their employees and all Subcontractors in the Synchronized Pre-deployment and Operational Tracker (SPOT) program available at https://spot.altess.army.mil.

5.5 Sexual Assault and Sexual Harassment Policy: The contractor shall comply with and ensure all employees comply with the Sexual Assault and Sexual Harassment Policy outlined in Attachment II of this document.

5.5.1 Sexual harassment Policy Compliance: The contractor shall certify that all employees that will be performing work in association with the contract have been fully trained per the requirements of Attachment II. The COR will be provided with the following information at a minimum: employee’s name, civil identification number and date trained. Proof of Sexual Harassment Policy Compliance is due within ten (ten) days after contract award or prior to new personnel performing on site.

5.5.2 The contractor shall annually train all employees to prevent sexual assault and sexual harassment. This training must, at a minimum, ensure that all contractor employees understand the definitions and policy outlined in Attachment 2.

5.5.3 Each employee’s compliance with this training requirement shall be reported to the Contracting Officer prior to the employee being allowed access to the worksite.

5.5.4 Notification: The contractor shall inform the Contracting Officer immediately of:

a. Any information it receives from any source (including host country law enforcement) that alleges a contractor employee, subcontractor, or subcontractor employee has engaged in conduct that violates this policy.

b. Any actions taken against the contractor employees, subcontractors, or subcontractor employees pursuant to this policy.

5.5.5 Policy Compliance: The contractor shall provide a statement to the Contracting Officer that all employees that will be performing work in association with this contract have been fully trained. This statement shall be provided to the Contracting Officer within ten (10) days after contract award and prior to new personnel performing on site.

Part VI Applicable Publications

6. Applicable Publications (Current Editions):

6.1 The contractor shall abide by all applicable regulations, publications, manuals, and local policies and procedures. If the contractor is unable to obtain a copy or download any required publication(s), the contractor shall contact the COR for a copy.

a. FAR 37.601

Part VII

Attachment/ Technical Exhibit Listing

7.0 Attachments:

7.1 Attachment I – Performance objectives

7.2 Attachment II – Sexual Assault and Sexual Harassment Policy

7.3 Attachment III – Deliverables Schedule

Attachment I

Performance Objectives

PERFORMANCE OBJECTIVES:

Performance Objective SOW Section Performance

Threshold Method of

Surveillance

1.7. Mail from Dubai shall

arrive at Al Minhad AB not later than 1200 hours (12 pm) local time daily

Section I, 1.7

90 % 100% Inspection

1.7. Mail from Al Minhad AB

shall arrive at Dubai

Section I, 1.7

90 % 100% Inspection

International Airport not later than 1500 hours (3 pm) local time daily

1.9.2. Vehicle(s) shall be

locked and sealed by the Government representative and contractor shall sign DD Form 1372 prior to departing from Dubai International Airport

Section I, 1.9.2 100% 100% Inspection

1.9.2. Vehicle(s) shall be

locked and sealed by the Government representative and contractor shall sign DD Form 1372 prior to departing from Al Minhad AB

Section I, 1.9.2 100% 100% Inspection

1.9.2. Delivery vehicle(s) will

arrive at destination with seals intact on all access doors with no signs of tampering

Section I, 1.9.2

100% 100% Inspection

Attachment II

Sexual Assault and Sexual Harassment Policy

(a) Definitions. As used in this policy –

“Sexual Assault” means –

A crime defined as intentional sexual contact, characterized by use of force, physical threat or abuse of authority or when the victim does not or cannot consent. Sexual assault includes rape, nonconsensual sodomy (oral or anal sex), indecent assault (unwanted, inappropriate sexual contact or fondling), or attempts to commit these acts. Sexual assault can occur without regard to gender or spousal relationship or age of victim. “Consent” will not be deemed or construed to mean the failure by the victim to offer physical resistance. Consent is not given when a person uses force, threat of force, or coercion or when the victim is asleep, incapacitated, or unconscious.

“Sexual Harassment” means –

Gender discrimination that involves unwelcomed sexual advances, requests for sexual favors and other verbal or physical conduct of a sexual nature between the same or opposite sex genders when such conduct has the purpose or effect of unreasonably interfering with an individual’s work performance or creates an intimidating, hostile, or offensive working environment.

Categories of sexual harassment are:

(1) Verbal – Examples include telling sexual jokes; using sexually explicit profanity, threats, sexually oriented cadences, or sexual comments; whistling in a sexually suggestive manner; and describing certain attributes of one’s physical appearance in a sexual manner.

(2) Nonverbal – Examples include staring at someone, blowing kisses, winking, or licking one’s lips in a suggestive manner. The term may also include printed material (for example, displaying sexually oriented pictures or cartoons); using sexually oriented screen savers on one’s computer; or sending sexually oriented notes, letters, faxes or email.

(3) Physical Contact – Examples include touching, patting, pinching, bumping, grabbing, cornering, or blocking a passageway; kissing; and providing unsolicited back or neck rubs.

(b) Policy. The Department of Defense has adopted a policy to prevent sexual assault and sexual harassment. Contractors and contractor employees in the Army Central Command (ARCENT) Area of Responsibility (AOR) shall not –

(1) Commit acts of sexual assault against any person on any camp, post, installation, or other United States enclave within the ARCENT AOR; or

(2) Sexually harass any person on any camp, post, installation, or other United States enclave within the ARCENT AOR.

(c) Contractor requirements. The Contractor shall –

(1) Notify its employees of –

(i) The Department of Defenses’ policy described in paragraph (b); and

(ii) The actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment;

(2) Take appropriate action, up to and including termination, against employees or subcontractors that violate the policy in paragraph (b); and

(3) Annually train all employees to prevent sexual assault and sexual harassment. This training must, at a minimum, ensure that all contractor employees understanding the definitions outlined in paragraph (a) and the policy in paragraph (b). Each employee’s compliance with this training requirement shall be reported to the Contracting Officer’s Representative prior to the employee being allowed access to the worksite.

(d) Notification. The Contractor shall inform the Contracting Officer immediately of –

(1) Any information it receives from any source (including host country law enforcement) that alleges a Contractor employee, subcontractor, or subcontractor employee has engaged in conduct that violates this policy; and

(2) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this policy.

(e) Remedies. In addition to other remedies available to the Government, the Contractor's failure to comply with the requirements of paragraphs (c), (d), or (f) of this policy may result in –

(1) Requiring the Contractor to remove a Contractor employee or employees from the performance of the contract;

(2) Requiring the Contractor to terminate a subcontract;

(3) Suspension of contract payments;

(4) Loss of award fee, consistent with the award fee plan, for the performance period in which the Government determined Contractor non-compliance;

(5) Termination of the contract for default or cause, in accordance with the termination clause of this contract; or

(6) Suspension or debarment.

(f) Subcontracts. The Contractor shall include the substance of this policy, including this paragraph (f), in all subcontracts.

(g) Mitigating Factor. The Contracting Officer may consider whether the Contactor had a Sexual Assault Prevention and Response training program at the time of the violation as a mitigating factor when determining remedies. Additional information about Sexual Assault Prevention and Response training programs can be found at the Department of Defense Sexual Assault Prevention and Response Home Page, http://www.sapr.mil.

ATTACHMENT III

DELIVERABLES SCHEDULE

These items are deliverable to the government upon the suspense listed below:

DELIVERABLE FREQUENCY SUSPENSE SUBMIT TO

Quality Control Plan

PWS 1.6.1

Once, unless updates are required Five (5) days after contract award

Contracting Officer & COR

Quality Control Reports

PWS 1.6.2

Monthly Every month at the same time of invoice submission

COR

Key Personnel – Project manager and alternate – NAMES and contact information

PWS 1.14

Due within 48 hours after contract award or prior to new personnel performing on site.

Due 48 hours after contract award

Contracting Officer & COR

Cont…