Steppe_Eagle_2019_PWS.docx

PERFORMANCE WORK STATEMENT

Support of US Army Central (USARCENT) Exercise Steppe Eagle 2019 14-28 June 2019

PART I

GENERAL

1.0 General. This is a non-personal services requirement to provide Base Life Support (BLS) for USARCENT Exercise Steppe Eagle 2019. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who in turn is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, electricity, supervision, and other items and non-personal services necessary to perform basic life support services at the Illisky Training Center as defined in the Performance Work Statement (PWS) except for those items specified as government furnished property and services at facilities on Illisky Training Center owned property, within a written agreement, to be the exclusive services provider of base life support services. The Contractor shall perform to the standards in this contract. The Contractor’s performance will be observed by the government Contracting Officer’s Representative (COR). The Contractor will be responsible for damages to Illisky Training Center owned facilities and equipment as a result of contractor employee activities.

1.2 Objectives. The Contractor shall provide all Base Life Support Services as necessary to operate Illisky Training Center under direction of the COR during the Exercise Steppe Eagle 2019.

1.3 Scope. The Contractor shall provide the following support services at sites where the COR will show in supporting the exercise Steppe Eagle 2019. Individual areas will identify personnel requirements and requirements unique to the location/customer:

1. Meal Services

2. Meal Planning Services

3. Sanitation Services related to Food Preparation, Service patron

4. Consumption, and Waste Disposal

5. Linens and Uniform Storage Services

1.4 Period of Performance (POP). The period of performance will be from 14-28 June 2019.

1.5 General Information

1.5.1 Quality Control. The Contractor shall develop and maintain an effective Quality Control Program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s Quality Control Program (QCP) is the means by which it assures that its work complies with the requirement of the contract. A copy of a comprehensive written QCP shall be submitted to the Contacting Officer (KO) and the Contacting Officer’s Representative (COR) within 10 days after award. A review of the QCP will be conducted by a Quality Assurance Specialist (QAS) and he or she will recommend approval or disapproval of the QCP to the KO. After Government acceptance of the QPC, the Contractor shall receive the KO’s acceptance in writing of any proposed change to his QC system.

1.5.2 Quality Control Reports. The Contractor shall submit a weekly Quality Control Report for each functional area identified in the contract. The report shall be submitted to the KO and COR on the last day of the week for review as part of the Contractor’s QCP.

1.5.3 Quality Assurance. The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.4 Locally Recognized Holiday. The Contractor shall provide services every day of this contract, to include holidays.

1.5.5 Hours of Operation. The Contractor is responsible for providing services 24 hours a day, 7 days a week. Standard eight-hour work days are expected. The Contractor shall, at all times, maintain an adequate work force to ensure prompt service of customer requirements and for uninterrupted performance of all tasks defined within this PWS while complying with all Host Nation labor laws. The Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.5.5.1 Henceforth, the Contractor shall be advised that the services called for in Basic Life Support at the Illisky Training Center contract should be performed between 0001-2400 hours, Monday to Sunday (7 days a week), at all basing locations. The hours of operation may fluctuate upon concurrence of the COR and the Contractor. Concurrence will be agreed upon and signed within a written memorandum. The Contractor shall at all times, maintain an adequate work force to ensure prompt service of customer requirements and for the uninterrupted performance of all tasks defined within this PWS.

1.5.6 Place of Performance. The locations covered under this IDIQ are registered and existing under the laws of Host Nation, owned 100 percent by the Host Nation. Only Contractor personnel are authorized to enter and operate within the Illisky Training Center, Kazakhstan.

1.5.7 Security Requirements. All Contractor personnel requiring entry to the Illisky Training Center location under the proposed contract require prior approval through the Host Nation Government. The Contractor shall conform to the Host Nation Military and local base access requirements for successful performance of all tasks defined within this PWS.

1.5.8 Physical Security. The Contractor shall be responsible for safeguarding and maintaining accountability of all equipment, information, and property provided for the Contractors. At the close of each work period, facilities, equipment, and materials shall be secured.

1.5.9 Contractor and Sub-Contractor’s Employees. The Contractor and Sub-Contractor’s employees will not be permitted on the installation when their presence is considered detrimental to the security of the installation. The Government reserves the right to require any Contractor employee who endangers persons or property, whose continued employment is considered inconsistent with the interest of military security or who is found to be incapacitated or under the influence of alcohol, drugs, or other substances to be removed from the job site. Removal of employees for any reason does not relieve the Contractor of the requirements to perform all services specified herein. The Contractor shall be responsible for ensuring that all employees adhere to military installation access procedures according to the Host Nation Security Protocol. All Contractor and Sub-Contractor employees will be required to sign a non-disclosure agreement prior to admission on the installation.

1.5.10 Base Access Identification Badges. When on site, the Contractor shall adhere to all installation policies and procedure. In order to gain access to the base, the Contractor shall submit a list of all Contractors’ personnel as well as Sub-Contractor personnel to the Host Nation and COR to be vetted. When required, the Contractor will be escorted into the facilities by military personnel.

1.5.11 Access and General Protection/Security Policy and Procedures. Contractor Employees and all associated Sub-Contractors shall comply with applicable installation, facility and area Commander Installation/Facility Access and local security policies and procedures. The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the Host Nations. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, Host Nation, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes. The Contractor will maintain an installation access roster for the Illisky Training Center, notarized and translated in both English and Host Nation language which shall be made available to the U.S. Government upon request. The Contractor shall provide an updated installation access roster when new personnel are hired as part of the Contractor workforce.

1.5.12 Key Control. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key card to the KO and COR. However, the Government may, at its sole discretion, choose to replace the affected lock or locks or perform re-keying. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees who have been vetted and approved by Host Nation and Coalition. The Contractor shall prohibit the opening locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR.

1.5.13 Locked Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be detailed in the Contractor’s Quality Control Plan.

1.5.14 Security of Classified Items, Systems, and Information. The Contractor, as a general rule, shall not have access to classified information. Should classified documents fall into the possession of the Contractor, the Contractor shall immediately contact the COR for disposition instructions.

1.5.15 Special Qualifications. The Contractor is responsible for ensuring all employees possess all required licenses for operating all equipment and vehicles in accordance with Kazakhstan local rules, regulations, and laws. Equipment and vehicles include but are not limited to: Motor Vehicles, Material Handling Equipment, Generators, HVAC Systems, and electrical systems.

1.5.16 Anti-Terrorism AT Level I. All Contractor employees, to include Sub-Contractor employees, requiring access to Military installations, facilities and controlled access areas shall complete Anti-Terrorism Training, AT Level I awareness training on effective date of starting the contract services. The Contractor shall submit certificates of completion for each affected Contractor employee and Sub-Contractor employee, to the COR or the KO after completion of training by all Contractor and Sub-Contractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil

1.5.17 Background Checks. The Contractor shall comply with adjudication standards and procedures using the National Crime Information Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area Commander, facility access and local security policies and procedures (provided by Government Representative) in accordance with status of forces agreements and other regulations.

1.5.18 iWATCH Training. The Contractor and all associated Sub-Contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Anti-Terrorism Officer. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed at contract start date with results reported to the COR within 5 days of contract start date.

1.5.19 OPSEC per AR 530-1 Operations Security. The Contractor employees must complete level I OPSEC Awareness training. New employees must be trained within 5 days for their reporting for duty. OPSEC Awareness for Military Members, DoD Employees and Contractors is available at the following website: http://cdsetrain.dtic.mil/opsec/index.htm

1.5.20 Threat Awareness. For all Contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), Contractor employees must receive annual TARP training by a CID Agent or other trainer as specified in 2-4b or AR 381-12. New employees must be trained upon reporting for duty.

1.5.20 Environmental and OSHA. The Contractor shall comply with all local and federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with OSHA environmental and occupational safety laws, rules, regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the Contracting Officer and COR for final resolution. The Contractor shall notify the Contracting Officer and COR in writing in addition to any verbal notification of such conflict. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all

1.5.21 OSHA regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the Contracting Officer or COR to halt any and all Contractor performance with a commensurate deduction of monies due to the Contractor until such unsafe conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of a serious hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall notify the Contracting Officer and COR.

1.5.22 Delivery of Food and Water. The supplies delivered under this contract shall be transported in delivery conveyances maintained to prevent tampering with and/or adulteration or contamination of the supplies, and if applicable, equipped to maintain a prescribed temperature. All delivery vehicles will also be subject to inspection at all times and all places by the COR, Post Veterinarian, and/or Law Enforcement Officials. When the sanitary conditions of the delivery conveyance have led or may lead to product contamination, adulteration, constitute a health hazard, the delivery conveyance is not equipped to maintain prescribed temperature or the transport results in product “unfit for intended purpose”, supplies tendered for acceptance may be rejected without further inspection. As the holder of a contract with the Department of Defense, it is incumbent upon the awardee to insure that all products and/or packaging have not been tampered or contaminated. Delivery conveyances will be locked or sealed at all times, except when actively loading or unloading. Unsecured vehicles will not be left unattended. All incoming truck drivers will provide adequate identification upon request. In the event of an identified threat to the Installation, or a heightened force protection level, the Contractor may be required to adjust delivery routes to minimize vulnerability risks a d enable direct delivery to facilities.

1.5.23 Post Award Conference/Periodic Progress Meetings. The Contractor shall attend any post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The KO, CCAS team, and/or COR may meet periodically with the Contractor to review the Contractor’s performance. At these meetings the KO or approved representative will apprise the Contractor of how the Government views the Contractor’s performance and the Contractor will apprise the Government of problems, if any, being experience. Appropriate action shall be taken to resolve outstanding issues.

1.5.24 Contracting Officer’s Representative (COR). The COR will be identified at time of award. The COR monitors all technical aspects of the contract and assists in the contract administration. The COR is authorized to perform the following functions: monitor Contractor performance of the technical requirement of the contract; perform inspections necessary in connection with the contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor’s performance and notify both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. The OCR is not authorized to change any of terms and conditions of the resulting order.

1.6 PERSONNEL.

1.6.1 The Contractor is responsible for the hiring of staff and the badging of qualified personnel who fulfill the following standards:

1.6.1.1 All Contractor personnel (including Sub-Contractor personnel) must meet the host nation employment standards and be cleared to enter the installation from the host nation.

1.6.1.2 All Contractor personnel (including Sub-Contractor personnel) engaged in accountability or management function s shall be somewhat fluent in speaking, reading, writing and comprehending English.

1.6.1.3 All Contractor personnel engaged in maintenance, food preparation, and food serving shall have a limited knowledge of written and spoken English of at least the specific occupation and be expected to understand and carry out verbal instructions.

1.6.2 Program Manager. The Contractor shall provide a Program Manager (PM) for management of overall contracting issues. PMs shall be vested with legal authority to legally bind the company and to be responsible for overall performance (to include Sub-Contractors) of the contract to meet the specified performance standards. The PM or alternate shall be readily available (in person) from 0700 am to 1000 pm, seven days a week, Sunday thru Saturday during the entire contract performance. Outside those particular hours a PM must be available for in-person meeting requests within a 2-hour window. PMs must have 5 year experience; consisting of 3 years supervisory experience and shall be fluent in speaking, reading, writing and comprehending English, including the ability to translate the host county language into precise and be expected to act as an interpreter in situations where considerable importance attaches to proper word meaning. The name of this person, along with alternate, who shall act for the Contractor shall be designated in writing to the KO. The PM or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. At no time shall this position be vacant.

1.6.3 Dining Facility Manager. The Contractor shall provide a dining facility manager at each location that shall be responsible for the performance of the work activated under this contract to direct work, be responsible for performance in the facility and to meet the specified performance standards. The Dining Facility Manager or a designated assistant shall be present at all times in the dining facility. The Dining Facility Manager must have 5 years’ experience; consisting of 3 years supervisory experience in managing in cafeteria style or multi-entrée operations providing complete meal service (breakfast, lunch and dinner). Bachelor of Science or Bachelor of Arts in food management may be substituted for 2 years or the 3 years of management experience. The Contractor will provide proof that the above requirement is met at the time of solicitation. The name of this person, along with alternate(s), who shall act for the Contractor, shall be designated in writing to the KO. At no time shall this position be vacant.

1.6.4 Employee Training. The Contractor will be responsible to train employees as described below.

1.6.4.1 Sanitation. Conduct sanitation training to the standard that all personnel trained as prescribed by TB MED 530 100% of the time.

1.6.4.2 Hazard Communication (HAZCOM). Train all Contractor employees in the safe use of chemicals (Inventory of products on hand) understanding manufacture’s product labels, and information contained on the Material Safety Data Sheets (MSDS). To the standards specified in Title 29, Code of Federal Regulation Part 1910/1200, Hazard Communication.

1.6.4.3 Equipment Operator/Maintenance. Conduct equipment operating, cleaning and maintenance training. To the standard that all cooks and maintenance personnel trained IAW manufacturer instructions and operating manuals 100% of the time.

1.6.4.4 Personnel Health and Hygiene and Employee Uniforms. All Contractor personnel shall maintain compliance with sanitation and food safety standards. All employees shall wear a clean and complete uniform when working.

1.6.4.5 Health Screening. All Contractor personnel must successfully complete Host Nation Health pre-employment and ongoing medical screening. All employees are screened for communicable diseases to include TB, hepatitis, and stool screening for parasitic infection. Personnel with a positive testing for hepatitis A or shown to be active carriers of TB cannot serve as food service workers.

1.6.4.6 Uniform Requirement. The Contractor shall provide employee uniforms, nametags, and any other specialty clothing (gloves, hair restraints, aprons, etc.). All uniforms shall be in good condition, with no holes, tears, or heavy stains. Uniforms shall be freshly laundered and well fitting. Employees shall not be adored with facial piercings and males shall not wear earrings. The uniforms shall not contain commercial advertising, except for the Contractors name.

1.6.4.7 Shoes. All shoes shall be of sturdy construction and shall cover the foot for sanitation and safety reasons. Open-toe shoes, sandals, or athletic shoes, and heels higher than 1.5 inches shall not be worn. All shoes shall be brown or black in color. The Contractor will use their best judgment when determining what employees shall wear protective shoes. Injuries sustained on the job that could have otherwise be prevented are at the Contractor’s own risk.

1.6.4.8 Appearance. All Contractor personnel at all times shall present a neat appearance and shall be easily recognized as contract employees. All employees shall wear a complete uniform compliment (shirt, slacks, hats, etc.) at all times present a professional appearance. Attire is to be changed daily prior to reporting to work. All Contractor personnel are required to bathe and groom themselves daily. Uniforms soiled beyond normal duties should be changed at once. This requires the Contractor to store on-hand at the DFAC and emergency change of clothes.

PART 2

DEFINITIONS AND ACRONYMNS

2. DEFINITIONS AND ACRONYMS.

2.1 DEFINITIONS. For purposes of this Performance Work Statement (PWS) the following terms shall have the meanings presented below:

2.1.1 Buffet. A system of serving meals in which food is placed in a public area where the diners generally serve themselves. The essential feature of the various buffet formats is that the diners can directly view the food and immediately select which dishes they wish to consume, and usually also can decide how much food they take.

2.1.2 Blackwater. Wastewater containing fecal matter and urine. It is also known as foul water or sewage. Blackwater includes kitchens waste water, contributing to the bacteria and pathogens which could be harmful to humans.

2.1.3 Cafeteria. A type of food service location in which there is little or no waiting staff table service, whether a restaurant or within and institution such as a large office building or school. Instead of table service, there are food-serving counter/stalls, either in a line or allowing arbitrary walking paths. Customers take the food they require as they walk along placing it on a tray. In addition, there are often stations where customers order food and wait while it is prepared, particularly for item s such as hamburgers or tacos, which must be served hot and can be quickly prepared.

2.1.4 Clean. Visibly free from debris, dirt or marks.

2.1.5 Contract Administrator. The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.6 Contractor. A supplier or vendor awarded a contract to provide specific supplies or services to the Government. The term used in this contract refers to the prime contractor.

2.1.7 Contracting Officer (KO). An employee of the U.S. Government with authority to enter into, administers, and/or terminates contracts, and makes related determinations and finding on behalf of the Government. Note: The contracting officer is the only individual who can legally bind the Government.

2.1.8 Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the Contracting Officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.9 Controlled Area. A controlled space extending upward and outward from a specified point. This area is typically designated by a Commander or Director, wherein sensitive information or operations occur and requires limitations of access.

2.1.10 Defective Service. A service output that does not meet the standard of performance associated with the PWS.

2.1.11 Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.12 Hazardous Material. A hazardous material is defined as any substance or material could adversely affect the safety of the public, handlers or carriers during transportation. All DOT hazardous materials are listed in the DOT’s Hazardous Material Table.

2.1.13 Government-Furnished Property (GFP) or Government Property (GP). Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.1.14 Greywater. Wastewater generated from wash hand basins, showers and baths, which can be recycled on-site for uses such as toilet flushing, landscape irrigation and constructed wetlands.

2.1.15 Level 1 English Rudimentary Knowledge. (U.S. Department of State Foreign Affairs Handbook Volume 3 Handbook 2 – Foreign Service National Handbook). At this level an employee is, at most, required to have a rudimentary verbal understanding of a very limited English vocabulary, and such as might be required in understanding is typically not required of positions such as laborer and trades occupations where contracts are primarily with other local employees.

2.1.16 Level 2 English Limited Knowledge. (U.S. Department of State Foreign Affairs Handbook Volume 3 Handbook 2 – Foreign Service National Handbook) At this level an employee needs only a limited knowledge of written and spoken English, and a vocabulary limited to the specific occupation. An employee at this level would be expected to understand and carry out verbal instructions of a repetitive character, and to be able to prepare simple reports of the type that might be expected of as motor pool dispatcher.

2.1.17 Level 3 English Good Working Knowledge. (U.S. Department of State Foreign Affairs Handbook Volume 3 Handbook 2 – Foreign Service National Handbook) At this level an employee is required to have a good working knowledge of both written and spoken English. The employee should be able to read and understand agency regulations, operating instructions, memoranda, and related material concerning the field of work. To prepare correspondence and standardized reports, and to communicate effectively with English speaking staff members and the general public, including both English speaking and non-English speaking persons.

2.1.18 Level 4 English Fluent. (U.S. Department of State Foreign Affairs Handbook Volume 3 Handbook 2 – Foreign Service National Handbook). At this level an employee is required to possess a high degree of proficiency in both written and spoken English, including the ability to translate the host country language into precise and correct English, and English into the applicable foreign language. On occasion, an employee at this level might be expected to act as an interpreter in situations where considerable importance attaches to proper word meaning.

2.1.19 Program Manager. Individuals that are key contractor personnel who bear on-site and immediate responsibility for performed services. These individuals provide supervision and direction to their employees and are the primary point of contact for Government personnel.

2.1.20 Physical Security. Actions that prevent the loss or damage of Government property.

2.1.21 Quality Assurance. Government procedures to verify that services being performed by the Contractor are acceptable IAW established standards and requirements of this contract.

2.1.22 Quality Assurance Representative/Specialist. An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the Contracting Officer in these areas.

2.1.23 Quality Assurance Surveillance Plan (QASP). A written Government document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.24 Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.25 Short Order. Making or serving food that can be cooked quickly when a customer orders it, usually in sight of the customer in a buffet or serving line.

2.1.26 Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.27 Sub-Contractor. One that enters into a contract with a prime Contractor. The Government does not have privet of contract with the Sub-Contractor.

2.1.28 Subsistence Prime Vendor (SPV) Program. A centralized subsistence procurement program managed by the U.S. Department of Defense, Defense Logistics Agency (DLA). Under this program, dining facilities operated by U.S. Military or contracted dining facilities order subsistence products using contracts managed by DLA. These commodity contracts are different from other contracts – including the one contemplated in this PWS for receipt, storage, inventory tracking and management, meal preparation, and disposal of food products. Subsistence product procured through the DLA SPV program would be considered government furnished material for the contract contemplated in this PWS.

2.1.29 Work Day. The number of hours per day the Contractor provides services IAW the contract. Services are required 24 hours per day.

2.2 ACRONYMS.

KAZ Kazakhstan

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.1 General. The Government will not provide any facilities, equipment, and materials during the performance of this contract unless noted otherwise below. However, if any are required in the future, they shall be listed and incorporated into a modification to the contract.

3.1.1 Under the provisions of AR 40-3, Medical, Dental, and Veterinary Care US Military medical activities will provide emergency care to the Contractor personnel will performing work under this contract, when required to prevent undue suffering or loss of life for job-related injuries. The provider on duty will assess, treat, and stabilize the patient, and determine whether to discharge or transfer the patient to a civilian facility for additional medical treatment. The Contractor shall be responsible for all medical expenses incurred. U.S. Military medical activities will invoice the Contractor for all services rendered at Military Treatment Facilities by U.S. Military personnel to include Physician’s Assistants and other medical personnel.

3.2 Services. The Government/Host Nation will provide escorts when required. The Government will provide designated, certified personnel to perform technical inspections on a random basis. The Government will provide local accounting forms (headcount sign in sheets).

3.3 Facilities. The U.S. Government / Host Nation will furnish the necessary real estate (land) and very limited infrastructure at the facilities at the Illisky Training Center. Depending on the location and agreements already in place, the Contractor brings in the Relocatable Buildings (RLBs).

3.4. Utilities. Non-Applicable

3.5 Equipment. Non-Applicable

3.6 Materials. The U.S. Government will provide all subsistence (food) to be consumed by Coalition Personnel utilizing Defense Logistics Agency’s Subsistence Prime Vendor program. All subsistence to be consumed will be provided by the Contractor as needed off the local economy, but will adhere to all local Host Nation sanitation/preparation laws and regulations.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.0 CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1 General. Except for those items specifically stated to be Government furnished in Part 3, the Contractor shall furnish all supplies, utilities, equipment, materials, and labor required to perform all tasks IAW this PWS. The following highlights key items and services the Contractor shall provide:

4.1.1 Planning, organizing, and executing recyclable and hazardous waste pick-up.

4.1.2 All tools and equipment.

4.1.3 220v electricity to all facilities.

4.1.4 Vehicles and fuel.

4.1.5 Laborers, drivers, supervisor.

4.1.6 Transportation to/from work in marked vehicles.

4.1.7 Clean, identifiable uniforms with company logo.

4.1.8 Personal protective equipment, as required.

4.1.10 Food and water for employees, as required.

4.1.11 All licenses and permits required by host nation regulations to transport, treat and dispose of all recyclable and hazardous waste.

4.1.12 Requirements to fulfill the obligations of this contract not specifically identified as being provided by either Government or the Contractor will be the responsibility of the Contractor to provide.

4.1.13 The Contractor shall provide billeting facilities for the Contractor employees in support of the exercise Steppe Eagle 2019.

4.1.14 The Contractor shall maintain sufficient stock for meals of disposable divided containers capable of containing foods from the DFAC serving lines and disposable knives, spoons and forks for “meals to go” for take-out as identified.

4.2 Services. Except for those items specifically stated to be Government furnished in Part 3, the Contractor shall furnish all services IAW the PWS.

4.3 Facilities. Except for those items specifically stated to be Government furnished in Part 3, the Contractor shall furnish all facilities IAW the PWS.

4.4 Utilities. The Contractor shall provide all utilities.

4.5 Equipment. Except for those items specifically stated to be Government furnished in Part 3, the Contractor shall furnish all equipment IAW the PWS.

4.6 Materials. Except for those items specifically stated to be Government furnished in Part 3, the Contractor shall furnish all materials IAW the PWS.

PART 5

SPECIFIC TASKS

5.1 Basic Services. The Contractor shall provide Basic Life Support; set up, equipment, materials, personnel, supervision, electricity, food preparation and handling, water, lodging, laundry, transportation, and other non-personal services required to perform all base life support services as defined in the PWS to support Coalition Forces at Illisky Training Center. The Contractor shall perform to the standards outlined in the PWS. Exercise dates are subject to change on an annual basis as required. The Contractor’s performance shall be observed by the U.S. Government Contracting Officer’s Representative (COR).

5.2 Laundry Services. The Contractor shall provide laundry service for coalition personnel at Illisky Training Center.

5.2.1 The Contractor shall provide one (1) laundry bag to all assigned personnel. The Contactor shall provide laundry service for on bag per person per visit, not to exceed 5 kg per person, per visit. The Contractor shall accept laundry only placed within the provided laundry bag for services.

5.2.2 The Contractor shall accept laundry for all Coalition personnel. The Contractor shall accept laundry, at a minimum, five times a week on Sunday, Monday, Tuesday, Wednesday and Thursday with return service on the next scheduled laundry service day. The Contractor shall accept laundry, at a minimum, between 0800 hours and 1800 hours on service days. The Contractor shall return laundry at a minimum no later than 0800 hours to 1800 hours on scheduled laundry service days at a common central location.

5.2.3 The Contractor shall be accountable for all articles turned in for laundry service, The Contractor shall provide accountability for all laundry turn-in and issue a numbered ticket inventory of items turned in to the customer.

5.2.4 The Contractor shall be accountable for all Military Uniforms or other articles turned in for laundry service. The Contractor shall provide 100% accountability for all Military Uniforms when clean laundry is picked up. If any linen or laundry item is missing from a delivery, the Contractor shall on the same day the shortage occurs issue an IOU (shortage) ticket to be redeemed by the end of the next regularly scheduled deliver. All accountable items not delivered within three (3) day s from the original scheduled delivery date shall be considered as lost. The Contractor shall reimburse the Government or individual owner the replacement cost of the item. The Contractor is responsible for all lost or damages to Government property in their possession. The Contractor shall issue a laundry receipt to each customer with a tracking number. The Contractor shall not be liable for lost laundry if the customer does not report the loss upon pick up, prior to leaving the laundry facility.

5.2.5 The Contractor shall return on the next scheduled laundry service day all articles turned in for laundry service after the customer provides a numbered turn-in ticket to be redeemed for accountability to the customer. The Contractor shall return the clean laundry to the customer upon receiving a laundry receipt from the customer that was issued to the customer at time of turn-in.

5.2.6 The Contractor shall return clean washed and dried laundry articles neatly folded inside the labeled laundry bag. Clothing must be returned free of odor, dry, and folded. Clean garments or other items are placed on hangers and placed in protective paper or plastic film bags. Small items of clothing and other clothing which are not customarily placed on hangers shall be wrapped in protective poly wrap in accordance with commercial or local practices and placed inside labeled laundry bag. The Contractor drop-off/pick-up location shall be at a designated location within the Illisky Training Center.

5.2.7 The Contractor shall use necessary laundry soap per load of laundry to eliminate odor and dirt. The Contractor must accurately determine and ensure that proper water quality, mechanical agitation, time, chemical detergent concentrations, and water (heat) temperatures are monitored and maintained to laundry industry standards. Clothes shall be washed with soft water at an appropriate temperature with detergent for a minimum of 10 minutes and rinsed in clean water for a minimum of 6 minutes.

5.2.8 The Contractor shall ensure that the clean linen is dried by placing linens in a dryer until they are no longer damp. The air temperature must be carefully controlled so that the linens are thoroughly dried by not too hot that the linen may over dry, damaging the product creating a fire hazard.

5.2.9 Wet or soiled linen shall not be allowed to sit for an extended period of time which may become permanently wrinkled and may mildew, requiring replacement. The Contractor shall fold washed and dried linens.

5.2.10 Any items found to have been unsatisfactorily cleaned shall be re-cleaned by the Contractor at no additional cost to the Government.

5.2.11 The Contractor shall repair, at his expense, all damages to individual garments which occur while in the custody of the Contractor, to include rips, tears, holes, open seams, chemically stained and replacement of buttons and repair or replacement of zippers.

5.2.12 The Contractor shall keep all clean laundry organized so the Contractor employees can quickly hand out laundered items to coalition personnel. The Contractor shall wash each laundry receipt order independently, meaning there shall be no combining of laundry receipt individual clothing articles with other laundry receipt individual clothing articles.

5.3 Electric Power. The Contractor shall provide sufficient electrical power production to meet the combined power requirements of all Coalition personnel and their equipment. The Contractor shall provide, operate, and maintain power production and distribution for the camp facilities and equipment. The Contractor shall provide service to said equipment defined as operating, maintaining, repairing, overhauling/rebuilding, replacement. Relocation and procurement of necessary repair parts. The Contractor shall adhere to the British Standard, BS 7671.2008 and International Electrical Commission (IEC) standards and/or European Committee for Electro technical Standardization (CENELEC) standards.

5.3.1 The Contractor shall provide lighting service 24 hours around the clock services and maintain adequate part and equipment inventories. If repairs of light units cannot be completed within 24 hours then the unit shall need to be replaced and the COR will to be notified. All light unit work orders must be responded to within 6 hours.

5.3.2 The Contractor shall replace, maintain and repair electrical distribution systems and equipment to include by limited to switchgear, distribution panels, lighting and electrical outlets. When required, the Contractor shall inspect and replace material that is identified by the Government as nonconforming with the British standard.

5.3.3 On a weekly basis, the Contractor shall inspect electrical distribution to and inside of all facilities occupied by Coalition personnel to verify compliance with British Standard, BS 7671.2008 17th Edition. When required, the Contractor shall replace material at the expense of the Contractor that is identified by the Government as nonconforming with the British Standard.

5.3.4 The Contractor shall provide one (1) reserve, back-up generator or more as required to maintain sufficient power. The requirements of the generator shall be identified by location. The generator shall be low fuel efficient, standby rated generator and compatible with the current power distribution network. The Contractor is responsible for making sure the provided generator remains in good working condition. It is the responsibility of the Contractor to provide all maintenance to insure proper function of the generator.

5.3.5 If generator power is the only source at a site, a backup generator shall be onsite and connected to an automatic transfer switch throughout the scope of the performance. If a generator is found to be non-mission capable the Contractor shall provide a replacement immediately.

5.3.6 Generators shall have an earth neutral bond connection, feeder cables shall be sized to the generator circuit breaker max ampacity.

5.3.7 All grounding must meet UFC 3-11.1 standards.

5.3.8 Fuel tanks that are not permanently attached to the generator shall be separately earthed from the generator.

5.3.9 The Contractor shall respond to power outages within 30 minutes of being notified of the outage by the COR. If the generator cannot be repaired within one hour, the generator must be replaced with a like generator within 24 hours. All parts and consumables are to be provided by the Contractor.

5.3.10 Automatic Transfer Switch. The above generator shall be electrically connected by the Contractor to the automatic transfer witch in accordance with BS 7671:2008. The generator and transfer witch shall be grounded in compliance with BS 7671:2008 with the neutral bonded to the ground only at the generator, sized accordingly to the prime generator KVA max output or to the total combined amount of parallel generators KVA max output.

5.4 Electrical Safety. Electrical Systems: The Contractor shall ensure that power generation and electrical system components shall be designed, installed, and maintained to the minimum requirements outlined in BS 7671:2008 and A3:2015 or latest version. Contractor shall ensure that the following additional electrical safety requirements are adhered to.

5.4.1 Craftsmanship. The Contractor is responsible for the quality of craftsmanship/workmanship, and shall correct/repair all system components (individually or collectively) deemed not to standard within 120 hours of notification.

5.4.2 System Repair. The Contractor shall ensure that electrical components or appliances are repaired in a timely manner consistent with BS 7671:2008 and A3: 2015 or later version and manufacturer’s guidelines within 120 hours. Scheduled inspections and planned maintenance of the electrical system shall be required for safety, cost efficiencies and reliability. Maintenance programs shall be in place for all electrical system component with replacement and repair as required.

5.4.3 Inoperable or malfunctioning components or appliances. The Contractor is responsible for all inoperable or malfunctioning components or appliances that present a safety hazard. The Contractor shall repair all inoperable or malfunctioning components or appliances according to BS 7671:2008 within 48 hours. When delays in repairs occur, the systems creating the safety hazard shall be isolated in such a manner to safeguard for shock and fire incidents. The Contractor shall notify the COR when repair cannot be made within 48 hours.

5.4.4 Materials. The Contractor is required to utilize materials that are specifically designed and constructed for their intended purpose. This applies to both installation and repair projects.

5.4.4.1 The Contractor shall ensure materials are certified to Underwriters Laboratories (UL), Conformity European (CE), Electromagnetic Compatibility (EMC), Federal Communication Commission, or Canadian Standards Association (CSA) levels.