Attachment 1 - PWS Elevators 29 Mar 2022.pdf

Performance Work Statement (PWS)

Elevators, Lifts, And Platforms service for Eielson AFB, Fort Wainwright, and Fort Greely

Fort Wainwright, Alaska

29 March 2022

Table of Contents

1.0 INTRODUCTION…………………………………………………..…………………………5

1.1 Background…………………...…………………………………..……………………5

1.2 Objectives……………………………………………...…………..…………………..5

1.3 Climatic Conditions…………...………………………………..……………………...5

1.4 Facility Access…………...……….………………………………......…….…………6

1.5 Traffic Flow.……………………….………………………………………….…..…….6

1.6 Drainage…………………………………………………………………………………6

1.7 Restoration of Landscape Damage……………………………………......………...6

1.8 Dust Suppression……………………………………………………………......……..6

1.9 Utility Location…………………………………………………………………...……...6

1.10 Excavation Permits…………………………..………...………………...…………

2.0 REQUIREMENTS……………………………………………….…………………………….6

2.1 Description of Services………………………………………………………………...6

2.2 General Information…………………………………………………………….....…..6

2.3 Emergency Services.…………….………………………………...…….……………8

2.4 Contract Administration and Management...…………………………………….….9

2.5 Work Management

2.6 Demand Maintenance Orders (DMOs)…………………………………………

2.7 Preventive Maintenance Orders (PMOs)………………..…………………………16

2.8 Operations Work Orders (OWOs)……………………..……………………………15

2.9 Project Work Orders (PWOs)……………………………………...……………….15

2.10 Warranty Program…………………………………….…………………………….15

2.11 Technical Document Library Operation……………………………………………15

2.12 Maintain As-Builts…………………………………………………………………….16

2.13 Historic Property or Archeological Site…………………………………………….16

2.14 Security……………………………………...………………………………………...16

2.15 Security Training……………………………………………………………………...18

2.16 Safety…….……………………….………………………….………………………19

2.17 Training, Physical Requirements, or other Expertise Required………………….20

2.18 Environmental Requirements……………………….……………………………...20

2.19 Contingency Plans………………...…………………………….…………………...21

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS………………………………22

3.1 Quality Assurance……………………………..……………………………………..22

3.2 Quality Control Plan……………………………………………………………...….22

3.3 Customer Feedback Program

4.0 PERFORMANCE TASK REQUIREMENTS……………………………...……………….23

5.0 COMMON LEVELS OF SUPPORT (CLS)……………………………………..………

6.0 DELIVERABLES ………………………………….……..………………..………………...29

7.0 RELATED DOCUMENTS………..…………………...………….………………………

7.1 Definitions and Acronyms……………………………………….......……………...32

7.2 Applicable Directives, Publications…………..……………..………...….………...47

7.3 Technical Exhibit (TE) Index…………….…………………………………….…….59

7.4 Government-Furnished Facilities (GFF) and Equipment (GFE)…………………..……..63

7.5 Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE)……….……...65

7.6 U.S. Department of Labor Wage Determination (DOL WD)……….………………..…...66

1.0 Introduction.

This is a non-personal services contract to provide inspection, testing maintenance, and repair of elevators, lifts and platforms at Eielson AFB (EAFB), Fort Wainwright (FWA), and Fort Greely (FGA). The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS.

1.1 Background.

This is a non-personal services contract to provide inspection, testing, maintenance, and repair of elevators, lifts and platforms at Eielson AFB (EAFB), Fort Wainwright (FWA), and Fort Greely (FGA).

1.2 Objectives.

U.S. Army Garrison Alaska, Fort Wainwright, Alaska (FWA), and Fort Greely (FGA), as well as Eielson AFB (EAFB) The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items. The work under this service contract includes all passenger elevators, freight elevators, chair lifts, inclined platform lifts, and vertical platforms lifts located in FWA, FGA and EAFB. The Contractor shall perform periodic inspections, testing, preventative maintenance, adjustments, and repairs of elevators, lifts and platforms to ensure continuous, safe and reliable operation of the systems. The Contractor shall provide detailed cost estimates of required repairs, inspection and testing reports, and certificates of inspection to the Contracting Officer (KO) and Contracting Officer’s Representative (COR).

1.2.1 The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conforms to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract. Without additional expense to the Government, the Contractor shall obtain/ensure subcontractors obtain all licenses, and permits required to perform this work under this contract. The intent is to establish work requirements that are performance-based and results oriented. This approach is intended to allow the Contractor to determine the best and most cost effective ways to fulfill base operations and their component needs, emphasizing innovation and commercial best practices.

1.3 Climatic Conditions.

The average annual rainfall is 11 inches; with the wettest months being, e.g., June - September.

The average annual snowfall is 65 inches, with snowfall expected during the period of, e.g., October – May. The average frost-free period (growing season) during the year is about 100 days starting the first part of June. he first killing frost may be expected about middle to end of August, and the last killing frost generally occurs in May. The average annual maximum and minimum temperatures are approximately +73 and -40 degrees Fahrenheit, respectively.

Monthly normal temperatures ranged from a low of +1 degrees in the month of December to a high of +73 degrees in the month of June. Summer temperatures often reach +70-80 degrees Fahrenheit, while sub-freezing weather is common during the winter months.

1.4 Facility Access.

The Contractor shall ensure access to all fire detection and suppression systems in case of emergencies or for other Fire Department purposes. The Contractor shall inform the Fort Wainwright Fire Department point-of-contact (POC) at 907-353-7535, prior to outages that will impact the function of the system, special problems or circumstances, which require Fort Wainwright Fire Department inspection. The Fire Department will reset alarm systems to operational status.

1.5 Traffic Flow. N/A

1.6 Drainage. N/A

1.7 Restoration of Landscape Damage. N/A

1.8 Dust Suppression. N/A

1.9 Utility Location. N/A

1.10 Excavation Permits. N/A

2.0 Requirements

2.1 Description of Services. See Section 5.0 for the specific Common Level of Support (CLS).

2.1.1 Non-Personal Services.

The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.2 General Information.

2.2.1 Transition (Phase In/Phase Out).

The Contractor shall prepare and submit (within ten [10] business days after contract award), a Phase In/Phase Out Plan to be implemented by the Contractor; to include IT/Network accounts and access with the appropriate Government organizations. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services are maintained at the required level of proficiency. During the phase-in, the Contractor shall observe all operations pertinent to the requirements of the PWS, to include office functions, procedures, and operations, repair/maintenance operations, and any other operations as deemed necessary by the Contractor that will enable Contractor personnel to become both knowledgeable in, and familiar with, their assigned areas of responsibility. The Contractor shall commence all operations required by this PWS as of the first day of the contract period. Therefore, on the initial day of performance, the Contractor shall provide a work force which is fully qualified and capable of performing all work required under this contract.

2.2.2 Phase-out.

During the 30 business day transition period immediately prior to the end of the previous contract, the Contractor shall permit the successor Contractor (and the successor Contractor's employees) to observe and become familiar with any and all operations under the contract. The Contractor shall not defer any needed repairs or maintenance for the purpose of transferring responsibility to the successor Contractor. The Contractor shall fully cooperate with the successor Contractor and the Government so as not to interfere with their work or duties.

2.2.3 Place of Performance and Hours of Operation.

2.2.3.1 Place of Performance (expanded description).

The work to be performed under this contract will be in Alaska at the following military installations: Eielson AFB, Fort Wainwright, and Fort Greely.

2.2.3.2 Hours of Operation.

The contractor is responsible for conducting business, between the hours of 7:30 A.M. and 4:30 P.M., Monday thru Friday except Federal Holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

2.2.3.3 Installation Closures.

When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a recognized Federal holiday, and when routine work is not scheduled for that day; or reschedule the work for the next business day following the closure.

2.2.3.4 Inclement Weather Delay.

If the Contractor determines unsafe weather conditions for continued operations, the Contractor shall notify the KO or designated Government representative/COR two (2) hours prior to curtailing operations due to inclement weather. The Contractor shall obtain KO/COR approval to resume operations.

2.2.3.5 The Contractor shall coordinate with DPW in preparation for and during emergency operations situations such as inclement weather, flood, active shooter, fire or other emergency situations.

2.2.3.6 Federal Holidays.

The Contractor’s performance shall not be required on the Federal public holidays listed below.

Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C.

6103).

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Juneteenth Christmas Day

Independence Day

2.2.3.7 Travel/Temporary Duty. N/A

2.3 Emergency Services.

2.3.1 Emergency Medical Treatment.

The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or designated Government representative/COR no later than (NLT) two (2) hours of the incident. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel. However, the Government will provide, on an emergency basis, medical services for injuries incurred while an employee is performing under the contract. The Contractor shall reimburse the Government for emergency medical services provided, upon receipt of invoice from the medical facility. Reimbursement shall be made to the US Government.

2.3.2 Accident Reporting.

The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. The Contractor shall provide a verbal report to the KO or designated Government representative/COR within one (1) hour of each such occurrence. A completed typed original plus one (1) copy of ENG Form 3394 United States Army Corps of Engineers Accident Investigation Report (or equivalent reporting form) shall be delivered to the KO or designated Government representative/COR within five (5) business days of occurrence, whenever an accident involving personal injury or Government owned property occurs.

2.4 Contract Administration and Management.

2.4.1 Post Award Conference/Performance Evaluation Meetings.

The Contractor shall attend the post award conference convened by the Contracting Activity or Contract Administration Office as agreed upon and stated in the contract award document. The KO, COR and DPW management will meet monthly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Contractor and signed by both the Project Manager (PM) and the KO. The written minutes will be distributed within five (5) business after the meeting. If the Government does not concur with any portion of the minutes, recorded by the Contractor, the non-concurrence shall be provided in writing by the KO/COR within two (2) workdays following receipt of the minutes. Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.4.2 The following provides the roles and their respective authority during the performance of the contract:

2.4.2.1 Contracting Officer (KO).

The KO is the only person authorized to make any changes in any of the requirements listed on this PWS; notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviations from the terms and conditions shall be effected without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.4.2.2 Contracting Officer’s Representative (COR).

The KO will appoint a COR during the performance of this requirement. Additional Government personnel may be designated to assist in contract oversight IAW (Army Regulation) AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR and shall be trained and appointed IAW Department of Defense Instruction (DoDI) 5000.72, Department of Defense (DoD) Standard for Contracting Officer’s Representative (COR) Certification. The COR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR will perform IAW the responsibilities and duties identified in the appointment letter.

2.4.2.3 COR Authority.

A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.4.2.4 COR or Designated Government Representative Functions.

The COR or designated Government representative shall monitors all technical aspects of the contract and assists in contract administration. The COR or designated Government representative is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and provides direction or assistance for site entry requests of Contractor personnel.

2.4.2.4.1 The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.4.3 Contractor Key Personnel.

Shall be designated in writing to the KO at the start of the contract. These key personnel shall be available 24/7/365 including Federal holidays. These individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

2.4.3.1 Project Manager.

The Contractor shall provide a Project Manager (PM) who is responsible for the performance of the work. The PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The name of the PM shall be provided to the KO and shall be present and on-site and available during normal duty hours. In the circumstances when the PM is not available, the Contractor shall designate an alternate who can perform the same duties during the absence.

2.4.3.2 Operations and Maintenance Superintendent N/A

2.4.3.3 Quality Control Manager N/A

2.4.3.4 Quality Control Inspectors (QCI) N/A

2.4.3.5 General Fund Enterprise Business System (GFEBS) Project Manager Coordinator.

N/A

2.4.3.5.1 GFEBS Certification. N/A

2.4.4 Contractor Requirements.

2.4.4.1 U.S. Residency.

All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.

2.4.4.2 Common Access Card (CAC). N/A

2.4.4.3 Qualification Standards.

The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in real property records as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel.

2.4.4.4 Contractor Identification.

The Contractor shall ensure that personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed. Contractor owned/leased vehicles and equipment should be identified.

2.4.4.5 Standards of Conduct.

Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

2.4.4.6 Contractor Hiring Restrictions.

The Contractor shall not hire or sub-contract with off-duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.4.5 Business Relations.

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the KO corrective action plans, timely identification of issues, and effective management of subcontractors. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.4.6 Manual Operations. N/A

2.4.7 Interactive Customer Evaluation (ICE). N/A

2.5 Work Management.

Applicable to all CLS’. All coordination requirement in this section and inherent to this Contract shall take into consideration the DPW WR and their operations. Work requirements and timelines shall include coordination with the DPW WR.

2.5.1 Coordination.

As a part of the work scheduling process, the Contractor shall coordinate all work with the Building/Facility Manager in charge of the facility where the work is to be done.

2.5.2 Work Clearance. N/A

2.5.3 Work Status.

The status of all assigned work shall be available to the designated Government representative/COR within one (1) hour of Contractor receipt of request during normal working hours, and 2 hours at all other times. For emergency the Contractor shall respond within 30 minutes to any inquiries from the KO, COR, Quality Assurance Representatives (QAR), and DPW management.

2.5.4 General Fund Enterprise Business System (GFEBS). N/A

2.5.5 Work Standards.

The technical specifications within this PWS define the quality of maintenance and repair accomplished under this Contract. When a standard is not directed, the Contractor shall perform required work to meet industry trade customs and practices and manufacturer's recommendations. If floors, cabinets, appliances, foundations, and other items are removed in order to gain access to the system component to be repaired, the Contractor shall return any repaired area to a condition comparable to the original construction after work is completed.

Any Government- or occupant-owned property damaged by the Contractor shall be repaired or replaced immediately at contractor’s expense.

2.5.6 Disposal.

All refuse generated by this Contract shall be legally disposed of, meeting all Federal, State, county, and Installation guidelines for disposal (including disposal of hazardous materials).

Hazardous waste materials shall be disposed of IAW applicable Federal, State, and local statutes. Refuse shall be disposed of on a regular basis in order to ensure a neat and orderly appearance of the Contractor's area of responsibility and its surrounding areas. Roll-offs shall be used for large quantities of refuse. Large and bulk items shall be broken down to maximize the roll off dumpsters’ capacities. The burning of debris, waste material, and other salvageable items is prohibited on the Installation. The Contractor may be able to use Government provided recycling containers as available strictly for recyclable materials accepted by the Recycling Service Contract in effect at the time. Any misuse of the recycling containers shall be corrected by the Contractor as directed by the DPW or the applicable Quality Recycling Program (QRP) representative, the recycling contractor, or the COR.

2.5.7 Environmental Requirements.

The contractor and its subcontractors shall comply with Public Law 91-596 (Occupational Safety and Health Act (OSHA) and the Environmental, Safety, and Occupational Health (ESOH) (DODD 4715.1E). These requirements shall be incorporated into the contractor’s safety and health program. Hand held cell phone usage and texting are not authorized while driving on the installation. Vehicle operators and passengers are required to wear seat belts at all times while driving on the installation.

2.5.7.1 Particulate Matter. N/A

2.5.7.2 Construction (Storm Water) permits. N/A

2.5.7.3 Utility Clearances. N/A

2.5.7.4 As-Built Drawings.

The Contractor shall refer to the as-built drawings for each instance that work performed impacts existing real property. When discrepancies in drawings are found during work, the Contractor shall notify the KO or designated Government representative/COR.

2.5.7.5 Maintenance of Work Site.

The Contractor shall remove from the work area, at the end of each day and completion of the job, all waste, material, and by-products resulting from work performed. If applicable, the Contractor shall return usable material to a designated storage area for reuse. The Contractor shall ensure all job sites are secured during inclement weather to avoid damages or windblown materials.

2.5.7.6 Installation Recycling Program. N/A

2.5.7.7 Actions and Delivery.

The Contractor shall receive and use reusable pallets. The Contractor shall dispose of any scrap metal, pallets, and excess serviceable lumber.

2.5.7.8 Facilities, Systems, and Equipment Identified for Future Replacement.

Regardless of whether specific facilities, systems, or equipment have been identified for future replacement by the Government, the Contractor shall perform maintenance and repair of the equipment as outlined in this PWS, unless otherwise directed by the KO.

2.5.7.9 New Components.

New components shall match or exceed existing components in both manufacture and quality.

The Contractor shall consider aesthetics (i.e., color, texture, and quality) in material selection.

If existing aesthetics cannot be matched, the Contractor shall submit variations to the KO/COR for acceptability prior to installation. New components for Historic Buildings need to be reviewed and approved by DPW-ED, historic resources

2.5.7.10 Energy Conservation Standards. N/A

2.6 Demand Maintenance Orders (DMOs). N/A

2.6.1 Directorate of Publ ic Work (DPW) Work Reception (WR).

The Contractor shall receive notification of work from the DPW Work Reception (WR). The Contractor is authorized to execute DMOs that do not exceed 32 work hours in labor. DMOs exceeding the Contractor’s authorized limit shall be executed IAW Attachment 400.

2.6.2 DMO Call Receipt and Entry. N/A

2.6.3 Completed Work. N/A

2.6.4 Materials.

The Contractor shall be responsible for all materials required for repair work. For clarity, the price for repair orders is reflected in the Pricing Matrix and applicable contract CLINs shall be inclusive of all related repair costs.

2.7 Preventive Maintenance Orders (PMOs). N/A

2.7.1 The Contractor personnel shall complete scheduled preventive maintenance work within five (5) business days for monthly preventive maintenance, 14 business days for quarterly preventive maintenance, and 30 business days for semi-annual and annual PM’s.

2.7.2. Process.

Until the preventive maintenance program is complete by the Contractor, the Contractor shall execute PMOs IAW the PWS. In the interim of the PMP being finalized in GFEBS, the Contractor shall create a preventive maintenance scheduler. The Contractor shall continually update the list as required with the COR.

2.7.2. Process. N/A

2.7.3 Approved preventive maintenance schedule. N/A

2.7.4 PMO Stickers/Log. N/A

Upon completion of the preventive maintenance inspection, the Contractor shall attach a sticker to the equipment item (or in the immediate vicinity thereof) indicating the equipment Maintenance Control Designation (MCD) number, the date of maintenance, and the initials and identification number of the Contractor employee who performed the work. Preventive maintenance will not be considered performed unless the sticker is current and affixed and an L&E Utilization Preventive Maintenance (EHSC Form 4288-2) line entry is made to document the preventive maintenance action. The preventive maintenance sticker information which includes the MCD number, date of maintenance and warranty information will be added into

GFEBS by GFEBS T- code “IE01.” In instances where a PMO sticker is not practicable, then the Contractor may elect to maintain a current PMO log in lieu of a sticker.

2.7.5 Operations & Maintenance (O&M) Library. The Contractor shall create and maintain a current repository of all O&M Manuals from the manufacturer or supplier for all facilities and equipment delineated in the Contractor’s PMO program. The Contractor shall also create and maintain a technical document library for equipment and real property documents such as O&M manuals, Test and Balance or commissioning reports, training videos, etc. The Technical Reference Libraries shall be updated as required to ensure that all information therein is correct.

The Technical Reference Libraries shall be considered Government property. These documents shall be managed in such a way to allow access to the documents by Government and Contractor personnel, including service providers other than the Contractor. The Warranty Manager and the Technical Document Manager may be the same person. The repository shall be organized by shop/work center.

2.8 Operations Work Orders (OWOs). N/A

2.9 Project Work Orders (PWOs). N/A

2.10 Warranty Program. Honor manufacturer warrantees, and all labor workmanship warrantees. The Contractor shall update warranty records on any items of equipment or repair items to which the Government will take title or which shall be installed on Government property.

2.10.1 Warranty Enforcement Manager. N/A

2.10.2 Warranty Management. N/A

2.10.3 Routing of Warranty DMOs. N/A

2.10.4 Warranty Records. N/A

2.10.5 Exception.

The existence of a warranty does not alleviate the Contractor of his responsibility to perform work needed to prevent potential damage to personnel and property or to prevent unnecessary shutdown of facilities and functions.

2.11 Technical Document Library Operation.

The Contractor shall store, maintain and make technical documents available to all Government personnel and others approved by DPW upon request. If electronic versions are available, the Contractor shall provide these via e-mail or other electronic media. If no electronic copy is available, the hardcopies will be scanned and sent to the Government personnel and others approved by DPW. Contractor shall obtain and record adequate contact information from the borrower, and the documents will be checked out for no longer than five (5) days. In the case where only one hardcopy exists and the document cannot be scanned; the documents shall be made available for reference or for copies. The Contractor, to the maximum intent possible, shall maintain all warranty documents in an electronic data base.

2.12 Maintain As-Builts. N/A

2.13 Historic Property or Archaeological Site. N/A

2.13.1 Repair and Replacement. N/A

2.14 Security

2.14.1 Access and General Protection/Security Policy and Procedures.

The Contractor and all associated subcontractors employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by DoD, Headquarters Department of the Army (HQDA), and local policy. The KO/COR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.14.2 Rules, regulations, direction, and requirements issued by the Commander apply to the Contractor. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as required by the KO. Regulations, manuals, and technical documents applicable to this Contract are listed in Section 6.0 of this PWS. Control for classified publications requirements can be located in AR 380-5, Department of The Army Information Security Program, and secured in a filing type cabinet with a built-in locking device with tumblers and General Services Administration (GSA) approved security container.

2.14.3 Government Vehicles. N/A

2.14.4 Contractor Vehicle Registration. Currently there is no requirement to register Contractor owned vehicles with the Provost Marshal or DES. However, the Contractor shall maintain a list of all Contractor-owned or operated vehicles and trailers operating on the installation at all time. The list may be used in case of emergency and/or other contingency.

Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

2.14.4.1 Contractor and all associated subcontractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by DES) IAW Army Directive 2014-05. The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office or DES, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2.14.5 Contractor and Vendor Access.

Company/Contract personnel and their privately-owned vehicles or motorcycles or Contractor or vendor-furnished vehicles and equipment must enter the Installation through the designated secure access control points (ACP). Under the present Installation FPCON, vehicle and equipment operators and passengers must possess only a valid photo identification card to access the Installation. Vehicle and equipment operators must also possess and be ready to show a valid state driver's license, current vehicle registration, and proof of state required minimum liability insurance. As determined by the Installation FPCON, an elevated FPCON may require additional security screening and/or limited Installation access.

2.14.5.1 All Contractor personnel requesting access to Fort Wainwright will enter through the designated Visitor Control Center (VCC). All Contractor personnel will be required to present a United States National or State issued identification that is capable of being scanned for valid entry. Contractor personnel will receive a visitor’s badge at the VCC with the length of access allowed. The maximum access length for visitor badging is one year. Once issued a valid visitor’s badge Contractor personnel may enter any Manned Access Control Point/Gate. All Contractor personnel and their vehicles, equipment, and packages are subject to inspection or examination (search) at entry/exit of the Fort Wainwright.

2.14.6 Physical Security. (Only applicable to Government Furnished Property (GFP) and Facilities).

The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use IAW AR 190-13, The Army Physical Security Program. The Contractor shall maintain a physical security checklist or log (e.g., Standard Form (SF) 701, Activity Security Checklist), which will be forwarded to the KO/COR, no later than (NLT) the 10th of each month, following the month of surveillance. The Contractor shall secure Government facilities, equipment, and materials at the close of each work period. The Contractor, as a general rule, shall not have access to classified information; however, should Contractor personnel find classified documents in a waste basket and or recycle container, the Contractor shall immediately contact the KO or designated Government representative/COR for disposition instructions.

2.15 Security Training.

2.15.1 Anti-Terrorism (AT) Level I Training.

IAW AR 525-13, Antiterrorism, all Contractor employees, including sub-contractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete Antiterrorism (AT) Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of the requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected contract employee and subcontractor employee to the KO or designated Government Representative/COR within 30 calendar days after completion of training by all employees and subcontractor personnel on a recurring annual basis. AT Level I awareness training is available at the following site:

http://jko.jten.mil.

2.15.1.1 If access to a computer is not available, the unit’s Level II Anti-Terrorism Officer (ATO) will conduct AT Level I training for the Contractor and employees within 30 business days after contract start and maintain a copy of the attendance roster for one (1) year. Any Contractor hired after contract start will be required to receive AT Level I training within 30 calendar days by Fort Wainwright ATO. It will also be acceptable for the new hire to take the training on line and present the training certificate to the KO or designated Government representative/COR within 30 calendar days. If the requiring activity does not have an ATO, the first ATO in the chain of command will conduct this training.

2.15.2 iWATCH Training.

The contractor shall watch the attached slide presentation. The contractor shall sign the attached sign in roster acknowledging review/attendance and understanding of training content. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the Fort Wainwright Police Department and the COR. The Contractor shall complete the training within 30 calendar days after contract award and within 30 calendar days of new employees commencing performance and send to the KO or designated Government representative/COR via both electronic and paper copy within 30 calendar days of completion.

iWATCHTrng_for_Con tractors_6APR15_2.ppt

Sing in Roster.docx

2.15.3 Operational Security (OPSEC) Awareness Training.

IAW AR 530-1, Operations Security, Contractor employees shall complete Level I OPSEC Awareness training within 30 calendar days after contract award and within five (5) calendar days of new employees commencing performance. Completion certificates will be made available to Government within ten (10) business of completion or upon request from the Government. All Contractor personnel shall complete Level I OPSEC Awareness training annually. Level I OPSEC training is available at the following website:

https://securityawareness.usalearning.gov/opsec/index.htm. Online with above link, complete training with 75% on Exam and you will be able to save Certificate PDF. Or print certificate.

EXAMPLE Certificate OPSEC Awareness for

2.15.4 If applicable, the Contractor shall identify to the KO or designated Government representative/COR a POC to receive force protection/threat related advisories via NIPR email from the installation AT and OPSEC officers for the duration of the contract.

2.16 Safety.

The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.

2.16.1 Safety Plan.

The Contractor shall develop and implement a safety plan for its employees. The Contractor shall submit the safety plan to the KO/COR for review and acceptance within 30 business days after contract award. Revisions shall be submitted to the KO/COR five (5) business days prior to the effective date of change.

2.16.2 Occupational Safety and Health (OSHA).

The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards and all pertinent provisions 29 CFR Part 1910, Part 1917.152, Part 1915.501-509, and Part 1926; Federal and State environmental regulations; DoD and DA regulations and instructions, AR 385-10; and the U.S. Army Corps of Engineers’ Safety and Health Requirements Manual (EM-385-1-1). The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives. The Contractor shall establish medical surveillance, industrial hygiene, and individual protective equipment programs sufficient to meet requirements delineated in OSHA standards.

2.16.3 Reporting of Fire and Safety Hazards.

The Contractor shall train personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire and safety hazards and unsafe conditions to their supervisor. NFPA 51B, Standard for Fire Prevention During Welding, Cutting, and Other Hot Work, provides guidance for persons, including outside Contractors and property managers, who manage, supervise, and perform hot work. It covers provisions to prevent loss of life and property from fire or explosion as a result of hot work.

2.16.3.1 A Hot Work Permit Log shall be i s s u e d b y t h e F t . W a i n w r i g h t F i r e D e p a r t m e n t ; i t w i l l b e maintained and presented to the KO or designated Government representative/COR u p o n r e q u e s t . The Contractor shall take corrective action to remedy reported deficiencies IAW the terms of this contract. The KO and COR shall be notified of deficiencies beyond the terms of this contract.

2.17 Training, Physical Requirements, or other Expertise Required.

2.17.1 Certified.

The Contractor shall ensure all its employees and associated subcontractors are certified or licensed in the specific areas as required by the state of Alaska. The Contractor shall ensure its employees are certified or licensed in the appropriate Environmental Protection Agency (EPA) areas required.

2.17.2 New Facilities Equipment Training. N/A

2.17.3 Asbestos Awareness Training.

IAW 29 CFR 1910.1101, all personnel that may come into contact with asbestos while performing work duties shall attend asbestos awareness training annually. This training course is targeted for employees who may disturb asbestos containing materials while performing normal work duties. This includes all operations and maintenance employees (electrician, plumber, and HVAC system), facility coordinators, cleaning and housekeeping personnel.

2.17.4 Child Abuse Prevention, Identification and reporting. N/A

2.18 Recycled Content Materials. N/A

2.18.1 Green Procurement.

Section 6002 of the Resource Conservation and Recovery Act of 1976 (RCRA) requires the use of recycled and recovered products identified in the EPA’s Comprehensive Procurement Guidelines. The Contractor shall use these recycled or recovered products unless they cannot be procured within a reasonable period of time not to exceed seven (7) business days; at prices not to exceed five (5) percent of prevailing rates; or the product(s) does not meet technical or performance standards. EPA Guidelines are the minimum requirement. The Contractor shall use materials and products commonly used in industry. The Contractor shall maintain records and submit an annual report to the KO or designated Government representative/COR, along with the annual certification required by FAR 52.223-9 (Certification and Estimate of Percentage of Recovered Material Content for EPA Designated Items), upon completion of the base year and each option year.

2.18.2 Construction and Demolition Diversion N/A

2.19 Contingency Plans.

2.19.1 General.

The Contractor shall establish, maintain, and implement contingency plans for mobilization, disaster, and labor dispute contingencies. The plans shall assume no Government support to the Contractor workforce. The Contractor shall, within 30 business days of contract award, designate in writing a single contact Designated Contingency Coordinator (DCC) within the Contractor’s organization. The DCC shall participate and coordinate with the installation contingency and mobilization planning activities. The DCC shall participate in the installation contingency, emergencies, mobilization planning and execution conferences; and shall modify and maintain appropriate Contractor contingency plans to compliment or enhance corresponding installation plans. The Contractor shall submit all plans to the KO and COR for approval.

2.19.2 Disaster Contingency Plan.

This plan shall establish procedures, personnel, and means of maintaining performance of all PWS requirements in the event of a disaster. The Contractor shall submit a Disaster Contingency Plan within 30 business days of contract award, and updated annually thereafter. The plan shall be approved by the KO and COR prior to the start of work.

2.19.3 Mobilization Contingency Plan.

If applicable, this plan shall establish procedures, personnel, and means of maintaining or expanding performance of all PWS requirements in the event of rapid deployment or sudden build-up of military forces. The Contractor shall submit a Mobilization Contingency Plan within 30 business days of contract award, and updated annually thereafter. The plan shall be approved by the KO and COR prior to the start of work.

2.19.4 Labor Dispute Contingency Plan.

This plan shall establish procedures and identify responsible personnel to provide the services below, with no interruption in the event of a labor dispute:

a. Identify and address critical Preventive Maintenance and inspection tasks.

b. Maintain electrical emergency generators.

c. Process and execute emergency and urgent service and work orders.

The plan shall establish procedures and time frame to secure replacement personnel in the event of a strike, and shall also record the Contractor’s experience with and establish Contractor procedures for collective bargaining. The Contractor shall submit a Labor Contingency Plan 30 business days after contract award date.

2.19.5 Emergency Utilities Operating Procedures. The Contractor shall explain in his QC Plan how the Contractor proposes to utilize his personnel, materials, and equipment to respond to and accomplish emergency maintenance or repair work during all regular and non-regular duty hours for any utility outages. The QC Plan shall include a procedure to follow in the event that electrical power to buildings or portions thereof is lost; a procedure to follow in the event of a water supply emergency due to interior or exterior secondary water distribution line ruptures, freeze-ups, or contamination of the water supply; a procedure to follow in the event of a natural gas or propane emergency; a procedure to follow in the event that the Installation sewage collection systems malfunction due to stoppage in the collection mains, failure of sewage lift stations, or a pipeline rupture; and include a procedure to follow in the event of an Uninterrupted Power Supply (UPS) or Emergency Generator outage or breakdown. The plan shall outline a contingency plan for providing repair, replacement, or backup power sources such as rental units during the outage or breakdown.

3.0 Performance Requirements and Standards.

3.1 Quality Assurance.

The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). The Performance Requirements Summary (PRS) defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the PRS. The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work.

3.2 Quality Control Plan (QCP).

Quality control is the responsibility of the Contractor. The Contractor shall develop, implement and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure no recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The plan shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO and the COR for acceptance within 30 business days after contract award. The Contractor shall submit any proposed changes in the QCP to the KO and COR for written approval five (5) business days prior to implementation.

3.2.1 Quality Control Files.

The Contractor shall maintain files of all inspections or tests conducted by the Contractor, to include any corrective actions taken. These files shall be subject to Government review at the COR’s discretion during the contract term, to include any extensions of contract term. The Quality Control Files will be the property of the Government and shall be turned over to the Government upon completion or termination of the contract.

3.3 Customer Feedback Program.

The Contractor shall establish and operate a customer feedback program as part of the QCP.

4.0 Performance Task Requirements, Standards and…