BPA_PWS.docx

PERFORMANCE WORK STATEMENT

Translation and Interpretation Services For

Exercises, Traditional Conference Activities and Training

Part 1 General Information

1. GENERAL: This is a non-personal services contract to provide Translation and Interpretation Services for Exercises, Traditional Conference Activites and Training for the United States Army South (ARSOUTH). The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately.

1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform interpretation and translation services as defined in this Performance Work Statement (PWS) except for those items specified as Government Furnished Property (GFP) and Government Furnished Services (GFS). The contractor shall perform to the standards in this contract.

1.2. Background: US Army South has been using recurrent interpretation and translation services for meetings, conferences, exercises and training activities due to the lack of manpower support. The services included simultaneous and documents translation in three languages; English, Spanish and Portuguese. However due to US Army South’s Area of Operation (AO) demands the majority of the services will be from English to Spanish and Spanish to English. The service may be necessary for conference calls, video-teleconferences, on-line collaboration sessions and face-to-face meetings.

1.3. Objective:

· Translation of documents, Spanish to English, English to Spanish and Portuguese to English, English to Portuguese, Portuguese to Spanish.

· Interpretation of conversations during conference calls, video-teleconferences, on-line collaboration sessions, face-to-face meetings and conferences.

· Specialized Translation/ interpretation for legal, medical and engineering, IT/IA may be required.

1.4. Scope: Regular conferences (TCA) occur several times a year, including teleconferences, video-teleconferences, virtual collaboration sessions, conferences and visits. The Contractor shall provide translation services in Spanish, Portuguese and English (translating between three languages) of documents, and interpretation of conversations, in-person and virtually, for conference calls, video-conferences, on-line collaborations, and during face-to-face meetings. The primary location for Contractor support shall be the greater San Antonio are to include JBSA Fort Sam Houston. The Contractor will not be required to travel.

1.5. Period of Performance: 21 May 2018 to 30 April 2028, or when the total aggregate BPA Call amount of $1,500,000 USD is reached, whichever occurs first, unless sooner terminated upon 30 days written notice by either party.

1.6. General Information:

1.6.1 Quality Control Plan (QCP): In accordance with (IAW) FAR-46.202-1 Contracts for Commercial Items. “When acquiring commercial items (reference) FAR Part 12, the Government shall rely on contractors’ existing quality assurance systems as a substitute for Government inspection and testing before tender for acceptance unless customary market practices for the commercial item being acquired include in-process inspection. Any in-process inspection by the Government shall be conducted in a manner consistent with commercial practice.

1.6.2 Quality Assurance (QA): This Contract is being established using FAR Part 12 Acquisition of Commercial Items and FAR Part 13 Simplified Acquisition Procedures; therefore, no Quality Control Plan (QCP) is required. The Government will rely on the contractor’s existing quality assurance systems as a substitute for Government inspection and testing before tender for acceptance conform to the contract requirements.

1.6.3. Complaints: The contractor shall document all customer complaints and report the complaint to the USGR within one workday after receipt of complaint. The contractor shall use electronic mail or other written memoranda as notification. Each customer complaint reported to the USGR shall have a scheduled completion date subject to USGR approval.

1.6.4 Recognized Holidays: Contractor will be expected to provide interpretation support on holidays as mission required. Recognized holidays are:

1.6.5 Hours of Operation: The contractor is responsible for conducting business generally between the hours of 8:00 am. and 5:00 p.m. with sporadic support to social evening events 6:00 pm to 9:00pm CDT Monday through Friday, except Federal holidays ( see 1.6.4) or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.6.5 Place of Performance: The work to be performed under this contract will be at Joint Base San Antonio (JBSA) Fort Sam Houston, Texas and the greater San Antonio, Texas area.

1.6.6 Type of Contract: The Government will establish a Master Blanket Purchase Agreement (BPA) with a cost reimbursable line item for overtime (if applicable).

1.6.7 Access and General Protection Policy and Procedures:

1.6.7.1 FPCON: In addition to the changes otherwise authorized by the changes of clause of contract, should the U.S. Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI O-2000.16, Volume 2, “DOD Antiterrorism Program Implementation: DOD FPCON System”. During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.

1.6.7.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army Physical Security Program.”

1.6.7.3 Escorts: N/A

1.6.7.4 Personnel Security Clearance Requirements: N/A

1.6.7.5 Background Checks: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the Host Nation Police Department of their residence or the State Police Department of their U.S. residence. Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement. Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

· Full birth name

· Married name (if applicable)

· SSN or local equivalent (ID card number)

· Date of birth

· Place of birth (city, country)

1.6.7.5.1 If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately notify the KO and COR of that information. The Contractor shall make notification of:

(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.7.5.2 Remedies: In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a Contractor employee or employees from the performance of the contract.

1.6.7.5.3 Subcontracts: The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.7.6 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures: N/A

1.6.7.6.1 Contractor Common Access Card (CAC) Eligible Requirements: N/A

1.6.7.6.1.1 Federal Installation/Facility Access: Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.

1.6.7.6.2. Contractor Non CAC Eligible Requirements for DOD Facility and Installation Access: Contractor and all subcontractor employees performing services under this contract shall comply with adjudication standards and procedures using the National Crime Information Center interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and areas commander installation/facility access and local security policies and procedures (provided by the government representative). The employee performing services under this contract shall provide all information required for background checks to meet installation access requirements to the installation Provost Marshal Office, Director of Emergency Services, or Security Office.

1.6.7.7 Employment Eligibility: Contractor will ensure that all contractor employees and sub-contractor employees performing services under this contract in the U.S or its territories have been pre-screened for employment eligibility using the E-verify Program on the Department of Homeland Security website http://www.uscis.gov/e-verify. Personnel that have not met the employment eligibility requirement on this website are not authorized to perform services under this contract. Verification of the eligibility check will be made available to the KO or COR upon request. This requirement is not in lieu of and does not relieve the Contractor from the I-9 Employment Eligibility Verification Forms for employment of personnel.

1.6.7.8 Access to Government Information Systems: N/A

1.6.7.9 Key Control: N/A

1.6.8 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government

1.6.9 Contracting Officer Representative (COR): N/A

1.6.10 Key Personnel: N/A

1.6.11 Special Qualifications or Certifications: The Contractor shall provide a work force possessing the skill, knowledge, experience, proficiency, training and certifications to satisfactorily perform the services required by this contract.

1.6.11.1 IA/IT Training Certification: N/A

1.6.11.2 Personnel must have Spanish/ Portuguese/ English language knowledge proficiency (written and spoken), and proficiency on the use of all Microsoft Office programs (Excel, PowerPoint and Word). These services will include, but are not limited to the following:

· Language Interpretation

· Remote Translation

· Onsite Translation

· Telephonic Language Interpretation

· Simultaneous Interpretation

· Consecutive interpretation

1.6.11.3 Translators/Interpreters: Translators/Interpreters shall be thoroughly familiar and experienced with military and governmental terminology. An expert or very high degree of subject matter expertise or terminology is required. Interpreters shall have demonstrated previous experience with US Army South, US Southern Command or other Department of Defense Agency within last three years. The Contractor shall perform to the standards and specifications in this Performance Work Statement (PWS). The contractor shall have a provider who has a proven record of accomplishment of performing successfully for the US Military that have demonstrated solid security practices for such. The Translators/Interpreters must meet the U.S. Department of State Foreign Affairs Handbook Volume 3 Handbook 2 - Foreign Service National Handbook “Level 5 Professional Translator/Interpreter or Equivalent (see 1.6.11.1.3) and all linguist shall be screened IAW DoD Directive 51604.41E. A copy of their Professional Certification shall be submitted to the COR on Contract Award in addiction to list identifying participation on a minimum of 5 (five) events with on the last 3 years working for US Army South, US Southern Command or other Department of Defense Agency.

1.6.11.4 Simultaneous/Consecutive Interpretation Services: Services shall be performed by professional and experienced interpreters that possess demonstrated proficiency levels that range from the ability to speak the language with sufficient structural accuracy and vocabulary, to participate effectively in most formal and informal conversations on practical, social and professional topics (at a minimum).The Contractor shall provide interpreters per required language and shall provide additional personnel if needed. Interpreters shall have experience working with US Army South, US Southern Command or another US Federal Agency within the last three years, and must possess thorough knowledge of politico- military terminology, Counter Drug, Counter Terrorism Environmental, Energy security and Sustainability terms. The Interpreters must meet the U.S. Department of State Foreign Affairs Handbook Volume 3 Handbook 2 – Foreign Service National Handbook “Level 5 Professional Translator/Interpreter or Equivalent (see 1.6.11.1.3). A copy of their Professional Certification shall be submitted to the COR on Contract Award.

1.6.11.5 Document Translation Services: Service providers shall be technically qualified and experienced native speaking language specialists, to proof-read, edit, and provide the final product layout and output, in the required media format (i.e., hardcopy or electronic). The translators must have experience working with US Embassies, US Army South, US Southern Command or other US Federal Agency, in civil-military affairs, and must possess thorough knowledge of military terminology related to Security and Military Operations in general.

1.6.12 Identification of Contractor Employees: Contractor employees shall identify themselves as Contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc.

1.6.12.1 Badging of Contractor Employees: If required by the Government, contract personnel and all associated subcontractors employees accessing U.S. facilities or activities, shall present a valid picture ID provided by the Government while accessing Government owned or contracted facilities and shall adhere to facility security policies and restrictions. If applicable, Government issued access badges will not be worn outside designated facility where visible to the general public. Contractor personnel shall return all U.S. Government issued identification to appropriate U.S. Government authorities within 5 days of the end of their contractual duties.

1.6.12.2 Uniform: N/A

1.6.13 Contractor Travel: N/A

1.6.14 Other Direct Costs (ODC): N/A

1.6.15. Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16. Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.6.16.1 Non-Disclosure Statements: N/A

1.6.16.2 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/DODimagery/commercialuse.html). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.16.3 Information Assurance (IA): At no time will the Contractor or associated sub-contractor employees transmit government documents or information using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, "Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging. Approved government sites such as U.S. Army Aviation and Missile Research Development and Engineering Center (ARMDEC) Safe Exchange at https://safe.amrdec.army.mil/SAFE/About.aspx, or All Partners Access Network (APAN) at https://community.apan.org/, or other transmission means determined by the government must be used.

1.6.17 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

affected by the OCI.

1.6.18 Phase-in/Phase-Out (PIPO) Period: N/A

1.6.19 General Training Requirements:

1.6.19.1 Anti-Terrorism (AT) Level I Training: N/A

1.6.19.2 OPSEC Awareness: If the Contractor, or a subcontractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. By way of example, personnel shall not sketch or take photos of government facilities or activities, unless related to service to be provided. All government paper products and removable digital storage material that is received, generated, or stored during the contract will be destroyed completely when no longer needed to preclude recognition of information.

1.6.19.3 Information Assurance (IA) Training: N/A

1.6.19.4 Information Assurance (IA)/Information Technology (IT) Training: N/A

1.6.19.5 Threat Awareness Reporting Program (TARP Training): N/A

1.6.19.6 iWATCH Training: N/A

1.6.19.7 OPSEC Training: N/A

1.6.20 Overseas Training Requirements:

1.6.20.1 Antiterrorism (AT) Awareness Training for Contractor Personnel Traveling: N/A

1.6.20.2 SERE Training: N/A

1.6.21 Foreign (OCONUS) Requirements: N/A

1.6.21.1 Theater and Country Clearance Requirements: N/A

1.6.21.2 Vetting: N/A

1.6.21.3 Installation Access to DOD Facility on Host Nation Installation: N/A

1.6.21.4 Host Nation Installation Access with No DOD Facility: N/A

1.6.21.5 Deoxyribonucleic Acid (DNA) Samples: N/A

1.6.21.6 Medical Travel Requirement: N/A

1.6.22 Synchronized Pre-deployment and Operational Tracker (SPOT): N/A

PART 2

Definitions and Acronyms

DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1 Area of Responsibility. The U.S. Southern Command (USSOUTHCOM) area of responsibility (AOR) includes the geographic areas of Antigua and Barbuda, Argentina, Aruba, Barbados, Belize, Bolivia, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, French Guiana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mayotte, Montserrat, Nicaragua, Panama, Paraguay, Peru, Saint Barthélemy, Saint Martin, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saint Maarten, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, and Venezuela.

2.1.2. Contractor. The total contractor organization or a separate entity of it; such as an affiliate, division, or plant that performs its own purchasing.

2.1.3. Contracting officer (KO). A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.4. Contracting officer’s representative (COR). An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

2.1.5. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7 Foreign Nationals. A foreign national is not a U.S. citizen. Green card holders are also identified as foreign nationals. A foreign national is further categorized as either a third country national or a local national based on the person’s citizenship and location of performance of duty.

2.1.8. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. Local National. Local nationals are foreign nationals who are citizens of the country where the performance of duty will occur.

2.1.10. Performance Work Statement (PWS). A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

2.1.11. Physical Security. Protection of the perimeter area, government property, and assets that prevent the loss or damage of Government property.

2.1.12. Quality Assurance. The various functions, including inspection, performed by the government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.13. Quality Assurance Surveillance Plan (QASP). A plan describing how the agency will survey, observe, test, sample, evaluate and document the Contractor’s performance in meeting critical performance standards identified in the contract.

2.1.14. Quality Control (QC). Tasks performed by the Contractor to improve the quality of the organization’s output.

2.1.15. Shall. An imperative command; has a duty to or is required to. Denotes that a regulation must be followed unless the contracting officer has obtained a deviation..

2.1.16. Subcontractor. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor.

2.1.17. Third Country National. Third country nationals are foreign nationals who are not citizens of the country where the performance of duty will occur

2.1.18. Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.19. Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

PART 3

Government Furnished Equipment (GFE), Government Furnished Property (GFP), and Government Furnished Services (GFS)

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government, if available at no cost, may coordinate for on-site interpreter/translators to access internet services.

3.2. Facilities: Facilities for local, in-person meetings; JBSA Ft. Sam Houston and San Antonio. Location will be announced by BPA calls.

3.3. Equipment: Unless specified on the BPA call the Government will not provide any simultaneous interpretation (SI) basic equipment.

PART 4

Contractor Furnished Items and Responsibilities

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all supplies, equipment and services required to perform work under this contract that are not listed under Part 3 of this PWS. The Contractor shall not release any information (including photographs, files, public announcements, statements, denials, or confirmations) on any part of the subject matter of this contract or any phase of any program hereunder without the prior written approval of the KO in coordination with the USARSOUTH Public Affairs Office.

4.1.1 The contractor will ensure that all interpreters and translators are at the specific event location on time every day dressed in business attire. The contractor is responsible for contractor personnel lodging, transportation, meals and parking fees, as required. Time in transit or lunch does not count as part of the workday.

4.2. Materials: The Contractor shall protect against the destruction and/or misplacement of all information produced under this contract, unless directed under local policy to destroy. This includes both hard and soft copies of data.

4.2. 1. The Contractor shall ensure all of its interpreters have relevant language resource materials available, including English language/foreign language dictionaries, subject matter dictionaries, military glossaries, etc.

4.3. Transportation: The contractor shall provide transportation for contractor personnel to their designated work sites, and must also provide meals and lodging if required.

4.4. The Contractor shall provide the following equipment when required by BPA call:

4.4.1. Wireless or IR Interpretation equipment. Simultaneous Interpretation (SI) equipment sufficient for English-Spanish , Spanish-English, Portuguese-English and English- Portuguese interpretation of group presentations in a fixed, passive audience setting configured in theater/auditorium style setup for up to approximately 80 personnel, to include interpretation booths, interpreter headsets, individual receivers and headsets, mixers, transmitting system, microphones, signal boosters, etc.

4.4.2. Translation. Contractor is responsible for all computer equipment, software, internet connections and ancillary devices required to support off-site (remote) or onsite translation of submitted materials. Contractor shall provide for sufficient safeguards to ensure completed translated materials are returned virus and malware free to the Government. For onsite translation the Government will not guarantee facilities, power or internet connection to complete this work.

The Government will coordinate with the vendor once the contract has been awarded on how translation job orders will be exchanged. Options include email, CDs or a Government website. USB thumbdrives or external hard-drives will never be used.

4.5. Equipment Security. The Contractor is responsible for the security, safeguarding and accountability of all contractor equipment. ARSOUTH does not provide any additional security for the contractor’s equipment.

PART 5

Specific Tasks

5. SPECIFIC TASKS: The Contractor shall provide translation services in Spanish, Portuguese and English (translating between three languages) of documents, and interpretation of conversations, in-person and virtually, for conference calls, video-conferences, on-line collaborations, and during face-to-face meetings. The primary location for Contractor support shall be the greater San Antonio are to include JBSA Fort Sam Houston. The Contractor will not be required to travel.

5.1. Basic Services. The Contractor shall provide work force possessing the skills, knowledge and training to satisfactorily perform the services required by this contract. Personnel performing work under this work statement shall remain employees of the Contractor and will not be considered employees of the Government. The contractor shall provide services for:

5.1.1Translation of documents, Spanish to English, English to Spanish, Portuguese to English, English to Portuguese, Portuguese to Spanish and Spanish to Portuguese. The translators shall at a minimum be fluent to native level and be able to translate accurately, including details and nuances, reflecting the style, register, and cultural context of the source language, without omissions, additions or embellishments. Army South conducts regular meetings, conference calls, video-teleconferences, and virtual chat sessions in support of our continued coordination for all conferences, training and exercise for the Command. Documents (e.g. presentation, reference materials, and meetings notes) in additional recurring correspondence with other partner nations are necessary for continued coordination.

The contractor shall return accurate translations in accordance with the requirements of a professional certification. Translations will be reviewed and any errors will be sent back for corrections one time, and shall be returned within 24 hours or by date identified in BPA call requirements with no errors. The contractor shall return the products via email in the appropriate format per the original document (e.g. WORD or PowerPoint). The contractor shall maintain a log and electronic file with all the products for back-up. The contractor shall turn-in products in accordance with these timelines:

5.1.2 Interpretation (Simultaneous & Consecutive) of conversations during conference calls, video- teleconferences, on-line collaboration sessions and face-to-face (in-person) meetings from Spanish to English, English to Spanish, Portuguese to English, English to Portuguese, Portuguese to Spanish and Spanish to Portuguese. Interpreters shall have previous experience working with USSOUTHCOM, ARSOUTH or other US Military Agencies, and shall be proficient in military terminology. The interpreters shall at a process native skill level four and be able to interpret simultaneous accurate renditions of the speaker faithfully, including many details and nuances, reflecting the style, register, and cultural context of the source language, without omissions, additions or embellishments. The delivery must be a good delivery, with only occasional hesitations, repetitions or corrections.

5.1.3. Equipment. The Contractor shall protect against the destruction, misplacement and/or misuse of all equipment furnished by the U.S. Government. For meetings conducted at locations other than USARSOUTH, or when simultaneous interpretation equipment is not available, the Contractor shall provide the following equipment at a minimum but not all inclusive:

· Wireless or IR individual receivers for interpretations – quantities vary between 20 and 80.

· Portable Transmitters and microphone headsets – quantities vary between 2 and 10.

· Headsets – quantities vary between 20 and 80.

· Portable or Walk-in booths/cabins equipped to accommodate the number of interpreters, as necessary.

· Podium Microphones

· Wireless Microphones

· Handheld Wired Microphones

· Handheld Wireless Microphones

· Push-to-talk Microphones

· Speaker (10 Inch)

· Multi-Channel Mixer

· Batteries for receivers and other equipment

· Audio cable(s) appropriate to connect SI Booth with PA system

· All cabling, equipment, installation, set-up and dismantling required to carry out the project shall be provided by the contractor.

5.2 The Contractor shall: Monitor interpreter’s performance to assure accuracy and quality of delivery of service; Proof-read translator’s products to assure accuracy and quality of delivery of service; Submit resumes of all interpreters/translators that will be performing; Submit professional certifications for all interpreters/translators that will be performing.

5.3 Technical Support. The Contractor shall provide all labor/technical support technician for setup at least 2- hours prior to the meeting, support during the meetings, and immediate correction of any equipment malfunction to ensure uninterrupted service during meetings, and tear down after the meetings. The Contractor shall be responsible for providing any equipment, which would customarily be required for quality simultaneous interpretation. The Contractor shall provide delivery and setup of interpretation booths and additional equipment as necessary. The Contractor shall pre-test all equipment prior to the meetings and correct any malfunction as needed 1 hour prior to beginning of event. The Contractor shall have backup equipment on hand for immediate replacement in case of malfunction. The Contractor shall ensure that all equipment and services are in proper working order throughout the rental period. All scheduled maintenance shall be performed prior to the start of this contract. Any unscheduled maintenance or breakdowns shall be corrected immediately or they shall be substituted. The Contractor shall be available during the meetings, and immediately prior to and after the meetings, if required. The Contractor shall be responsible to ensure interpreters are on time for the meetings. The Contractor shall be responsible for all contractor personnel lodging, transportation, and meals, as applicable.

5.4 The contractor shall maintain sufficient means of monitored communications (telephone, E-mail, etc.) to enable rapid contact between the Government and contract manager or designated representative.

5.5 CONTRACTOR MANPOWER REPORTING (CMR):

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Army via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address:

http://www.ecmra.mil/

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil.

PART 6

6. APPLICABLE PUBLICATIONS (CURRENT EDITION)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

6.1.1. DOD Commercial Use of Imagery Guidelines

6.1.2. AR 190-13, The Army Physical Security Program

6.1.3. DOD 5220.22-M, National Industrial Security Program Operating Manual

6.1.4. Defense Federal Acquisition Regulation Supplement (DFARS)

6.1.5. Joint Travel Regulation (JTR)

6.1.6. AR 735-5, Policies and Procedures for Property Accountability

6.1.7. DODD 8570.01, Information Assurance Training Certification and Workforce Management

6.1.8. DOD 8570.01-M, Information Assurance Workforce Improvement Program

6.1.9. AR 25-2, Information Assurance

6.1.10. DODI 3020.41, Contractor Personnel Authorized to Accompany the U.S. Armed Forces

6.1.11. USSOUTHCOM SC Regulation 40-501, Medical Suitability Screening Regulation

6.1.12. Interagency Language Roundtable Scale

6.1.13 DODI O-2000.16, Volume 1, DoD Antiterrorism (AT) Program Implementation: DoD AT Standards

6.1.14 DODI O-2000.16, Volume 2, DoD Antiterrorism (AT) Program Implementation: DoD FPCON System

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Attachment 1 – Performance Requirements Summary

7.2 Attachment 2 – Deliverables Schedule

7.3 Attachment 3 – Unit Pricing Matrix

ATTACHMENT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The standard should relate to timeliness, quality, or quantity (metrics) of service required by the Contractor is stated in the PWS verbiage. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

(The Service required—usually a shall statement)

1. Combating Trafficking in Persons

FAR 52.222-50 c The Contractor shall Notify its employees of

a. The United States Government's zero tolerance policy described in paragraph

(b) of this clause

The actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment 100% Compliance 100% Inspection, COR Validation

2. Contracting Manpower Reporting

PWS 5.2 and CLINs 0008, 1008, 2008, 3008, and 4008 The Contractor shall completely fill in all the information in the format using the following web address https://cmra.army.mil. The contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement.

Reporting period shall be the period of performance not to exceed 12 months ending 100% Compliance 100% Inspection, COR Validation

September 30 of each government fiscal year and must be reported by 31 October of each calendar year. If contract period of performance ends prior to September 30, the contractor has 30 day from end date of the contract to complete the CMR requirement.

PRS # 1.

The contractor shall translate documents.

PWS 5.1

PRS # 2

The contractor shall return translated documents by the suspense provided

PWS 5.1- 5.1.3

Per the timelines in the table under 5.1.1:

· WORD/pdf (or similar) Power Point Slides (or similar) – 1000-4000 words, 24 hours from the time of the email

· •WORD/pdf (or similar) Power Point Slides (or similar) – 4000-15000 words, 3 days from the day of the email

· •WORD/pdf (or similar) Power Point Slides (or similar) – 15000-40000 words, 5 days from the day of the email

PRS # 3

The contractor shall interpret conversations.

ATTACHMENT 2

Deliverables Schedule

Portuguese- English/ English- Portuguese/Spanish every event

e.g. pdf document provided; delivered in WORD format) COR and KO or their representative

ATTACHMENT 3

Information for Technical Evaluation

Translation Support

Bilingual Simultaneous Interpreters

Bilingual Consecutive Interpreters

Equipment

NOTE:

* - Priced per word ** - Priced per day for one (1) interpreter *** - Priced per hour for one (1) interpreter