W912BV-16-T-0010.pdf

SEE ADDENDUM

(No Collect Calls)

W912BV-16-T-0010 12-Feb-2016

b. TELEPHONE NUMBER

918-669-7043

8. OFFER DUE DATE/LOCAL TIME

04:00 PM 19 Feb 2016

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912BV9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

WYMAN W WALKER

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

WOMEN-OWNED SMALL

BUSINESS (WOSB)

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

CONTRACTING DIV

USACE, TULSA 1645 S 101 E AVE

TULSA OK 74128-4609

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

X

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL BUSINESS

(EDWOSB)

SIZE STANDARD:

$18 Million

NAICS:

561720

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF150

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W912BV-16-T-0010

Section A - Solicitation/Contract Form

INSTRUCTIONS TO OFFERS

IMPORTANT INFORMATION

Read the solicitation in its entirety and all amendments and complete the checklist before submitting documents.

All questions regarding this solicitation contact Wyman Walker at 918-699-7043 or wyman.w.walker@usace.army.mil.

All email correspondence shall reference the solicitation number of this requirement. The solicitation number can be found in Block 5.

Payments will be made after receipt of a proper invoice and receipt of acceptable supplies or services. Regular office hours: Monday to Friday, 8:00 a.m. to 4:30 p.m. CST

MAIL, FAX, EMAIL or HAND DELIVER YOUR DOCUMENTS Do not include excess information, to include audio-visual materials, electronic media, CD’s, thumbdrives, etc. or pages of the solicitation that do not contain information provided by the perspective offeror. NO cross outs or strike through marks. Submit a legible quote with no correction marks.

EMAIL

Emailed quotes in a file format readable by Adobe or MicroSoft Office readable file formats are the only acceptable methods of submitting a quote electronically. All documents must be attached in one file. Reference the solicitation in the subject line. Send quotes to E-mail address wyman.w.walker@usace.army.mil . Ensure your quote is received before the due date and time. In order for your quote to be considered responsive, all required materials must be received before the due date and time. If all required materials are not received your quote will not be considered.

FAX or MAIL Include a cover sheet that references the Contract Specialist –Wyman Walker and the solicitation number.

When submitting through mail ensure you clearly mark the envelope to:

TULSA DISTRICT CORPS OF ENGINEERS

WYMAN WALKER, CECT-SWT-E

1645 S. 101ST EAST AVE

TULSA, OK 74128-4609

Clearly mark the envelope in the lower left hand corner with the solicitation number. All pages should be numbered.

Use only 8 ½ by 11 inch paper for fax or mail submissions. Do not use fold-outs (e.g., 11” x 14” or 11” x 17” sheets). Do not use a font size smaller than 10, or condensed print for any submission. Time New Roman or Arial Font are the only acceptable fonts. All page margins must be at least 1 inch wide, but may include headers and footers. Illegible handwritten quotes will not be considered. Typed quotes are highly encouraged and the preferred method. Do not use spring clamps, staples or exceed the recommended capacity of the fastener or binder. Do not use plastic multi-hole/spiral binding systems, heat binding systems, or other systems which do not facilitate the ready insertion of additional pages or removal of pages. DO NOT use tabbed dividers, flagged tabs or any divider that extends beyond the paper size to separate sections. The pages must be able to be removed from their binding without ripping or tearing. Ensure to allow enough time to submit your quote before the due date and time.

HAND DELIVER

If your submission will be hand-carried, please provide notification to the Contract Specialist at least one working day in advance (918-669-7043) or wyman.w.walker@usace.army.mil , as unescorted visitors are not allowed in the Contracting Division offices. Please consider in your arrival that visitors must go through security check points.

Offerors can only submit their documents to the Contract Specialist or a Contracting Officer of the Tulsa District Office. The address of the Tulsa District Office is below:

TULSA DISTRICT CORPS OF ENGINEERS

1645 S. 101ST EAST AVE

TULSA, OK 74128-4609

This procurement is being conducted in accordance with Simplified Acquisition Procedures (SAP) of FAR Parts 12& 13. Any reference to offers or bids or offerors or bidders should be substituted with quotations or quoters. All reference to discussions shall not be interpreted under FAR Part 15, but rather indicates that the Government may communicate with quoters as allowed under simplified acquisition procedures.

Please submit the following documents:

1) A signed copy of the 1st page of the solicitation and all amendments

2) Complete the past performance references page, if included in solicitation.

3) The pricing schedule provided in the solicitation.

PREPARATION CHECKLIST

SOLICITATION PREPARATION CHECKLIST

Important items for you to check are included, but not limited to those listed below. This checklist is furnished only to assist you in submitting a proper quote. Do not return the checklist with your bid.

____ Have you obtained a DUNS number? Provide your Duns number on the first page or cover page.

A DUNS number can be obtained through the D&B D-U-N-S Request Service at http://fedgov.dnb.com/webform.

_____ Have you completed the representations and certifications electronically via the System for Award Management (SAM) website? (https://www.sam.gov) You may not have immediate access to the information if you recently registered in SAM. If you have not filled out Representations and certifications online, ensure you fill out FAR Clause 52.212-3 paragraphs (c) through (o).

_____ Is the NAICS code on the solicitation incorporated into your SAM profile?

This solicitation is being advertised under the North American Industrial Classification Systems (NAICS) Code 561720 (listed in Box 10 on Page 1 of the SF 1449). You must ensure this NAICS Code is incorporated into your current SAM Profile if your company can provide the type of product or service applicable to this NAICS Code. Failure to have this NAICS Code in your current SAM Profile may result in not being considered for award. NAICS Codes may be viewed at the U.S. Census Bureau website at http://www.census.gov/eos/www/naics.

____ Have you entered a total price?

The price should include shipping and all costs associated into one total price.

____ Have you considered the amount of labor, equipment, mobilization, and materials needed to perform all the work required by the specifications? Are your figures legible?

____ NO cross outs or strike through marks. Submit a legible quote with no correction marks.

____ Did you sign the original solicitation?

Ensure to include the first page of the solicitation and fill out block 12, 17a, 30a, 30b, and 30c. A signature of an authorized individual is required for your bid.

____ Have you completed Block 12(on the first page), Discount for Prompt Payment?

A prompt payment discount is the amount your invoice will be discounted if the Government pays your bill early.

For example: If your invoice is for $100 and you offer a discount of 1% within 20 days, and the Government pays you within 20 days, your payment would be $99. If this block is empty we will default Net 30 (total net amount paid within 30 days).

____ Have you acknowledged all amendments, if any have been issued?

Acknowledge amendments by signing and dating the first page of the amendment. Ensure to read the amendment to determine if further documents are required to be submitted and to see what changes have been made to the solicitation. Reference the solicitation number in the subject line when submitting.

____ Does your bid have a .pdf file extension if emailing (5mb or less)?

____ Have you provided a telephone number you can be reached during the business hours of 8:00 a.m. to 4:30 p.m. CST?

_____ Do not return every page of the solicitation Only return pages that are providing information regarding your quote. If you did not provide any information on a page, do not include this page. Example. If you filled out page 1, 2, 6 and 10 of the solicitation only return pages 1, 2, 6 and 10. You may include a cover page or additional pages that provide information that is requested.

Section B - Supplies or Services and Prices

PRICE SCHEDULE

LINE ITEM 0001 - CROSS CREEK SHOPPING CENTER, DURANT, OK

BASE YEAR: 01 MARCH 2016 THROUGH 31 DECEMBER 2016

Service Item

Item Cost

# of days

Total Cost

Item 1: Dusting (3 times per week)

Item 2: Vacuuming

Item 3: Trash Removal

Item 4: Restrooms

Item 5: Common Area Hallway/ Room

Item 6: Miscellaneous Cleaning

Item 7: Wash Windows (Once per month)

Item 8: Carpet Cleaning (Twice a year; April, January) or as scheduled in advance at most advantageous times for climate and area of the country

TOTAL BASE YEAR $___________

LINE ITEM 1001 - CROSS CREEK SHOPPING CENTER, DURANT, OK

OPTION YEAR 1: 1 JANUARY 2017 THROUGH 31 DECEMBER 2017

(Twice a year; April, January) or as scheduled

TOTAL OPTION YEAR 1 $___________

LINE ITEM 2001 - CROSS CREEK SHOPPING CENTER, DURANT, OK

OPTION YEAR 2: 1 JANUARY 2018 THROUGH 31 DECEMBER 2018

(Twice a year; April, January) or as scheduled

TOTAL OPTION YEAR 2 $___________

LINE ITEM 0002 - WASHINGTON PARK MALL, BARTLESVILLE, OK

LINE ITEM 1002 - WASHINGTON PARK MALL, BARTLESVILLE, OK

(Twice a year; April, January) or as scheduled

LINE ITEM 2002 - WASHINGTON PARK MALL, BARTLESVILLE, OK

LINE ITEM 0003 - AROWHEAD MALL, MUSKOGEE,OK

(Twice a year; April, January) or as scheduled

LINE ITEM 1003 - AROWHEAD MALL, MUSKOGEE,OK

(Twice a year; April, January) or as scheduled

LINE ITEM 2003 - AROWHEAD MALL, MUSKOGEE,OK

(Twice a year; April, January) or as scheduled

LINE ITEM 0004 - NORTH MIAMI PLAZA SHOPPING CENTER, MIAMI, OK

(3 times per week) $_______ 132 $_________

(Twice a year; April, January) or as scheduled

LINE ITEM 1004 - NORTH MIAMI PLAZA SHOPPING CENTER, MIAMI, OK

(Twice a year; April, January) or as scheduled

LINE ITEM 2004 - NORTH MIAMI PLAZA SHOPPING CENTER, MIAMI, OK

(Twice a year; April, January) or as scheduled

LINE ITEM 0005 - THE MARKET SHOPPING CENTER, CLAREMORE, OK

(Twice a year; April, January) or as scheduled

LINE ITEM 1005 - THE MARKET SHOPPING CENTER, CLAREMORE, OK

(Twice a year; April, January) or as scheduled

LINE ITEM 2005 - THE MARKET SHOPPING CENTER, CLAREMORE, OK

(Twice a year; April, January) or as scheduled

LINE ITEM 0006 - TOWN CENTER PLAZA, MIDWEST CITY, OK

(Twice a year; April, January) or as scheduled

LINE ITEM 1006 - TOWN CENTER PLAZA, MIDWEST CITY, OK

(Twice a year; April, January) or as scheduled

LINE ITEM 2006 - TOWN CENTER PLAZA, MIDWEST CITY, OK

(3 times per week) $_______ 156 $_________

(Twice a year; April, January) or as scheduled

LINE ITEM 0007 - CHISHOLM CENTER MALL, YUKON, OK

(Twice a year; April, January) or as scheduled

LINE ITEM 1007 - CHISHOLM CENTER MALL, YUKON, OK

(Twice a year; April, January) or as scheduled

LINE ITEM 2007 - CHISHOLM CENTER MALL, YUKON, OK

(Twice a year; April, January) or as scheduled

LINE ITEM 0008 - EDMOND PLAZA SHOPPING CENTER, EDMOND, OK

(Twice a year; April, January) or as scheduled

LINE ITEM 1008 - EDMOND PLAZA SHOPPING CENTER, EDMOND, OK

(Twice a year; April, January) or as scheduled

LINE ITEM 2008 - EDMOND PLAZA SHOPPING CENTER, EDMOND, OK

(Twice a year; April, January) or as scheduled

LINE ITEM 0009 - REGAL PLAZA, TULSA, OK

(Twice a year; April, January) or as scheduled

LINE ITEM 1009 - REGAL PLAZA, TULSA, OK

(Twice a year; April, January) or as scheduled

LINE ITEM 2009 - REGAL PLAZA, TULSA, OK

(Twice a year; April, January) or as scheduled

Section C - Descriptions and Specifications

SCOPE OF WORK

APPENDIX A

Specification Guide for Janitorial Services

General

A. Janitorial cleaning services will normally be provided on a three day per week schedule unless it conflicts with standard services provided by the Lessor to other tenants, or as circumstances may warrant for either more or less cleaning days. Daily (5 day service) may be provided at large, high traffic, multi-person facilities when deemed appropriate the Real Estate Point of Contact. All janitorial cleaning shall be performed between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday only, or an appointment in time scheduled in advance, with each recruiting service. No keys to Government leased facilities are to be provided to Contractors under any circumstances.

B. A Military Service Representative (MSR) shall unlock doors for the Contractor and shall be physically present and visible in the facility during all cleaning at the scheduled appointment time. A MSR shall be present in the facility a minimum of 15 minutes prior to the scheduled appointment time and wait a maximum of 30 minutes beyond appointment time for the Contractor to arrive for cleaning, after which time the Contractor shall be deemed to have not met the appointment. It should be noted that in multi-service stations, if the Contractor is actively working in another Service's area, the MSR should not leave or mark this as a no-show and should make arrangements with the Contractor on site to complete cleaning as soon as practicable. A no-show shall be reported immediately to the Real Estate POC. If the MSR is a no-show (fails to be available to open the facility a maximum of 30 minutes beyond appointment time) the contractor will not make up that day's cleaning and shall report to clean on the next scheduled appointment time with no penalty assessment. The contractor shall immediately report a no-show by MSR(s) to the Real Estate POC. No cleaning shall be accomplished on Federal Holidays. If a Federal Holiday occurs on one of the regular scheduled cleaning days, the cleaning shall be done on the next scheduled workday.

C. Separate appointments shall be made for all periodic carpet cleaning at a time that will allow for ample time for damp carpets to dry without undue traffic from normal business activities. It is recommended that the carpet cleaning be accomplished late in the day on Fridays to allow drying time.

The Contractor will not be responsible for moving furniture or any items left on the floor. Prior to scheduled cleaning, the Services should remove all items from the floor, except heavy furniture items, to maximize the effectiveness of carpet cleaning. A MSR must be physically present during carpet cleaning.

D. A Janitorial Service Checklist (see enclosed sample) shall be posted in each Service space and common areas, and shall be completed by the janitorial Contractor and signed off after each cleaning, that the specified work has been completed in a satisfactory manner by the MSR present in the facility.

E. The Contractor shall provide all necessary labor, transportation, tools, materials, equipment, and supplies required to perform services. All cleaning procedures and treatments shall be accomplished in accordance with the manufacturer's directions and/or listed specifications and industry standards applicable to the Professional Cleaning and Restoration Industry. The Contractor shall use environmentally-friendly products for all maintenance, cleaning and pest management. Use of recycled materials is highly encouraged.

F. The following table of services should be used as a guide and bid form in obtaining janitorial services for recruiting facilities in compliance with above guidance:

SCHEDULE OF JANITORIAL SERVICES

SERVICE ITEM DESCRIPTION STANDARD

Dusting Dust all surfaces, including: chairs, desk, cabinets, Dry dusting may be sufficient (3 times per week) furniture, window sills, Venetian blinds, to include 2 times per week; however, mini-blinds, base-boards, woodwork, HVAC vents, minimum once a week a light fixture lens, or any surface where dust may damp/chemical treated cloth collect and is visible to the eye. dusting is required.

Vacuuming Vacuum all carpets and hard surfaced floors, Vacuum with a beater brush/ (3 times per week) upholstered furniture, window sills, restroom crevice hose type machine facilities, entryways, common areas, and storage with a filtration system which closets to remove all dust, debris, cob webs and minimizes airborne dust visible particles including edges of carpets and particles, (ideally a heppa baseboards and spot clean stains as needed with filter vacuum).

chemical cleaner.

Special Event Special events may require an extra effort on the The Contracting Officer Representative Cleaning the part of the Contractor. These events include will notify the Contractor as soon as (As Needed) VIP visits, Inspector General Team visits, and the requirement is known, but no less other events determined by the Contracting Officer. than 24 hours prior to the event.

Cleaning services include any work identified in Written notification will be provided.

paragraph 12 of Performance Work Statement.

Emergency Cleaning Cleaning services include any work identified in The Contractor shall respond with ½ (As needed) paragraph 12 of Performance Work Statement. day, if at all practicable. The Contractor shall perform emergency Cleaning required due to broken or leaking pipes, sinks, toilets, or other occurrences requiring immediate corrective action to restore an area to its normal state of cleanliness and appearance.

Trash Removal Empty all trash/waste baskets from all offices, Provide and replace daily 100% (3 times per week) commons and restrooms and remove all trash from recycled trash can liners and the facility for pick up in dumpster or provided service wash out and scour all waste baskets at the facility. once monthly for smell control.

Restrooms Disinfect all restroom fixtures with environmentally- Clean with earth-friendly antibacterial (3 times per week) friendly chemical disinfectant clean and disinfect all disinfectant all surfaces, floors and floors, toilets and sinks so no encrustation or water fixtures and replace paper products rings are present, includes common area water fountain. with 100% recycled toilet paper and paper towels; and environmentally-friendly soap, etc, as needed.

Common Area Vacuum carpeted areas and damp mop all ceramic All common areas must be Hallways/Rooms tile, or vinyl tiles areas with an appropriate chemical cleaned to the same standards

(3 times per week) cleaner. All non-carpeted floors shall be cleaned and as office space.

maintained in accordance with manufacturer recommendations.

Miscellaneous Cleaning Includes removal of finger prints or smears on glass (3 times per week) entrance doors in between window cleaning and surfaces that are highly noticeable including furniture or doors.

Use damp cloth with cleaner Venetian blinds, including mini-blinds, shall be removed to remove smears, finger-and cleaned free of all dust and embedded dirt and re- prints, etc.

hung in working order. Once removed for cleaning, the blinds shall be re-hung within three working days.

Drinking fountain – clean and disinfect all porcelain and polished metal surfaces, including the cabinet, percolator Clean with antibacterial, orifices and drains. The drinking fountain shall be free environmentally-friendly disinfectant from stains, spots, smudges, scale and obvious soil. all hard surfaces and fixtures.

Wash Windows All interior and exterior window (weather permitting – (once per month) above 42 degrees) surfaces must be cleaned inside and Chemical clean all windows out with appropriate chemical cleaner leaving no streaks, to streak-free as weather working around window stenciled signage that may be permits, including wiping off present. sills inside and outside, being careful not to damage blinds and safety window films which may be present.

Window film will be cleaned strictly in accordance with special care instructions. If no instructions posted clean with mild soapy solution (baby soap) with water with soft damp cloth.

Carpet Cleaning Only the high-performance hot water extraction systems Professional Carpet Cleaners commonly called “Steam Cleaning” although no steam who use hot-water extraction is actually generated. High traffic areas and troublesome who are rated and certified spots should be pre-treated. The process consists of by the “Institute of Inspection (Twice a year; April, spraying a chemical cleaning solution with water into Cleaning and Restoration October) or as scheduled the pile and using a powerful vacuum, recovering the Certification (IICRC) at in advance. Must be per- the solution and soil into a holding tank. Should only be 800-835-4624 with the “Master formed after normal work- done by a truck-mounted unit outside the facility with Cleaner” certification / ing hours. only the hose and wand brought inside. No “Rug Doctor designation.

Doctor Machines” or this type of machine is acceptable for use. It may also be desirous to add a certified “Scotch Guarded” Caution: Water/Steam Temperatures should never treatment to aid in preventing exceed 120˚F. Do not allow foot traffic on the carpet further soiling in high traffic until it is dry. Place fans on wet areas during cleaning or troublesome areas to keep and allow carpets to dry as long as possible and complete the appearance of carpeting procedure with a thorough pile lifting. in-between cleanings. Spot cleaner should be applied prior to general cleaning.

In the event of a no-show by the cleaning Contractor, the normal cleaning daily items may be deducted from any amounts due and owing under this contract.

JANITORIAL SERVICES

Performance of Work Statement (PWS) (Government's minimum acceptable standards for janitorial services)

October 1, 2014

SCOPE OF WORK: The Contractor shall provide all management, supervision, inspections, personnel, equipment, tools, supplies, materials, transportation and other items necessary to perform janitorial services as described in the schedule of janitorial services for the U. S. Army Corps of Engineers leased space in Florida. Janitorial service applies to all designated spaces, including, but not limited to, halls, restrooms, offices, work areas, entranceways, lobbies, common areas, test room areas and storage room areas.

1. QUALITY CONTROL:

1.1 The Contractor shall establish a complete quality control program for the performance requirements of this contract and shall provide a written copy of same to the Real Estate POC no later than 30 days of contract award. The Contractor will maintain the quality control program throughout the contract performance; and, at any time upon verbal or written request, shall provide a copy to the Real Estate POC for review. The Quality Control program shall include as a minimum the following:

1.2 An inspection system covering all work tasks stated in the contract to include supplies. Said inspection system shall include a Janitorial Service Checklist (enclosed) for cleaning personnel to fill out each time a space is cleaned and posted in a conspicuous place where visible to recruiters on site.

It shall specify areas to be cleaned and inspected on a per cleaning basis and satisfaction of compliance by recruiters on site.

1.3 The Contractor shall maintain adequate records of all inspections made on cleaning personnel to indicate, at a minimum, the nature (when, where, what) and number of inspections they made; the name of the inspector; the number, location, type of deficiencies found, and the corrective action taken for deficiencies.

1.4 A method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable. The Contractor shall use process control procedures and quality data analysis techniques.

1.5 Corrective action procedures for deficiencies and measures to prevent recurrence. The corrective actions will address the deficiency and an action to prevent future deficiencies. Additional inspection(s) are not considered a corrective action. The Quality Control Program shall be evaluated for adequacy and changed or updated by the Contractor as a part of all corrective actions by the Contractor.

2. PERFORMANCE EVALUATION MEETINGS: The Contractor shall meet with the MSR as often as determined necessary by the Real Estate POC or its designated representative. A mutual effort will be made to resolve any and all problems identified.

3. CERTIFICATION OF SERVICES: Once a month (the first working day) the Contractor shall post in each building or working area, at a location predetermined by the MSR or Real Estate POC, an inspection form. The form shall show the building number and building area, all services performed during the month (daily, weekly, monthly, or quarterly) and space for the Contractor to initial daily to indicate that service was formed that day. Additionally, space shall be provided for the Contractor’s supervisor to make periodic general comments concerning services performed and a space for each MSR on site and the Contractor’s supervisor to sign acceptance of the job performed that month.

(Sample Janitorial Services Checklist enclosed). These forms shall be retained by the Contractor and a copy provided to the Real Estate POC. The forms shall be received by the Real Estate POC within 5 working days from the month for which services are being provided.

4. PERFORMANCE CRITERIA: Acceptable and unacceptable contract performance will be determined between the MSR on site and the Contractor doing the cleaning on site. When the Contractor’s performance is considered to be unsatisfactory, a report shall be made to the Real Estate POC to determine the deduction in price to be taken. The Real Estate POC will require the Contractor to explain, in writing, the cause of the discrepancy, and corrective action to obtain an acceptable level(s), and corrective action to preclude a recurring incidence of the problem. The Contractor may not be paid for that portion of performance determined to be unsatisfactory by the Real Estate POC.

5. PAYMENT DEDUCTION: The Contractor's performance will be compared to Industry Standards or by Standards set forth by the “Institute of Inspection, Cleaning and Restoration Certification (IICRC)” or its equivalent and shall not exclude common sense considerations as may be applied by the Real Estate POC. If the performance in any required service is unsatisfactory, and poor performance is clearly the fault of the Contractor, monthly payments to the Contractor may be reduced by the Real Estate POC as deemed appropriate per bid sheet. Deductions may also be taken by the Government for defective individual services not satisfactorily performed and/or not performed.

Deductions will be made for no-shows for scheduled appointment times on the basis of daily bid items. In the event of continued unsatisfactory performance with documentation of three (3) incidences where correction and time to cure has been given, the entire cleaning contract may be terminated and Contractor barred from any further bidding of Government Contracts at specified location(s) permanently.

6. IDENTIFICATION OF CONTRACTOR OR PERSONNEL AT GOVERNMENT

FACILITIES: All Contractors, subcontractors, or personnel working at or in any Government facility shall be identified by a Photo ID issued by the Department of Homeland Security, Police Agency or other approved Government/County agency which shows the individual’s photograph, home address, telephone number and status as a citizen of the United States. Said I.D. shall be worn in a conspicuous place and be made available for inspection, upon request by the MSR, or Real Estate POC. In addition the Contractor shall be required to provide an identification card which includes the name of the company, a clear legible employee photograph at least 1 by 1 ¼ inches, the employee's name, signature, date of birth, hair and eye color, height and weight, and the signature, date and phone number of the company representative issuing the card. Said identification shall be worn in a conspicuous place be made available for inspection upon request by the MSR, or Real Estate POC. If feasible, the required identification cards can be combined into one.

7. BACKGROUND INVESTIGATIONS: All Contractors, subcontractors, or personnel working at or in any Government facility will have a background check investigation and an identification card.

7.1 Local Background Checks. Most, if not all Police agencies can provide an individual a document, commonly called a “Letter of Good Conduct,” that indicates whether they have a criminal record in a particular jurisdiction. An individual could go to the Police department in the town/county where they reside and simply request the document.

7.2 Other Background Checks. There are many private companies that conduct pre-employment criminal background checks for employers. This type of check requires the full name of the applicant and address. In some locations a signed release is also required from the applicant.

7.3 Non-US Citizen. The Department of Homeland Security has a pilot program that employers can join, at no fee, that allows them to conduct a social security verification check and immigration check on an alien employee. This program is currently available to employers in a several States to include New York. For more information, please contact the Department of Homeland Security Systematic Alien Verification for Entitlements Program at 1-888-464-4210.

8. DEFINITIONS: As used throughout this document, the following terms shall have the meaning set forth below. Additional definitions are in FAR 52.202-1, DEFINITIONS, in Section I or common sense considerations and industry standards.

8.1 Where "as shown", "as indicated", "as detailed", or words of similar import are used, it shall be understood that reference is made to this specification and the drawings, if any, accompanying this specification unless stated otherwise.

8.2 Where "as directed," "as required," "as permitted," "approval," "acceptance," or words of similar import are used, it shall be understood that direction, requirement, permission, approval, or acceptance of the Real Estate POC is intended unless stated otherwise.

8.3 Contractor. The term Contractor as used herein refers to both the prime Contractor and any subcontractors or personnel. The prime Contractor shall ensure that his/her subcontractors comply with the provisions of this contract.

8.4 Clean. "Clean" shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris and other residue.

8.5 Disinfect. Cleaning in order to destroy any harmful microorganisms by application of an approved environmental-friendly chemical agent to destroy micro-organisms.

8.6 Facility. An establishment, structure, or assembly of units of equipment designated for a specific function.

8.7 Frequency of Service.

8.7.1 Annual (A). Services performed once during each 12-month period of the contract, specifically during the month of September.

8.7.2 Semi-Annual (SA). Services performed twice during each 12-month period of the contract, specifically during the months of March and September.

8.7.3 Quarterly (Q). Services performed 4 times during each 12-month period of the contract, specifically during the months of March, June, September and December.

8.7.4 Monthly (M). Services performed 12 times during each 12-month period of the contract, specifically during the last week of the month.

8.7.5 Three times Weekly (3W). Services performed 3 times a week, specifically the days of Monday, Wednesday and Friday.

8.7.6 Two times Weekly (2W). Services performed 2 times a week, specifically the days of Tuesday and Thursday.

8.8 Quality Assurance (QA). A method used by the Government to provide some measure of control over the quality of purchased services received.

8.9 Quality Assurance Evaluator (QAE). The Government employee designated to evaluate the quality of services produced.

8.10 Regular Working Hours for Cleaning. The Government's regular (normal) working hours for cleaning are from 8:00 a.m. to 5:00 p.m. Monday through Friday, except (a) Federal Holidays and

(b) other days specifically designated by the Real Estate POC. Later times may be permitted for carpet cleaning. No keys to Government leased facilities are to be provided to Contractors under any circumstances.

8.11 Re-lamping. A procedure by which the Contractor periodically inspects each designated space included in this contract in order to systematically replace burned out and/or blinking fluorescent tubes and compact fluorescent lamps as may be required for proper operation of lights and exit signs.

8.12 Space. A space is an area to receive janitorial services, which may or may not be considered a room by common definition. Examples of spaces are definable sections of halls, restrooms, work areas, common areas, test room areas, storage areas, lobbies, offices, and entranceways.

8.13 Waste Containers. Waste containers are defined as trash receptacles, wastebaskets, trashcans, wastepaper baskets, or any container holding trash, paper or refuse of any type.

9. GOVERNMENT FURNISHED PROPERTY AND SERVICES:

9.1 Government Furnished Facilities. The Government will not provide office space and operational facilities to the Contractor. The Contractor shall secure and maintain the necessary office space and other facilities required for the performance of this contract at his/her own expense.

9.2 Government Furnished Equipment. The Government will not provide tools or equipment to the Contractor.

9.3 Availability of Utilities. The Government will furnish the following utility services if applicable, at existing outlets, for use in those facilities provided by the Government and as may be required for the work to be performed under the contract: electricity, steam heat, natural gas, fresh water, sewage service, and refuse collection (from existing collection points). Information concerning the location of existing outlets may be obtained from the Real Estate POC or MSR on site. The Contractor shall provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work.

10. CONTRACTOR FURNISHED ITEMS: The Contractor shall provide all equipment, tools, materials, supplies, services, and transportation to perform the requirements of this contract.

Contractor will provide office space and operational facilities as needed.

11. MANAGEMENT: The Contractor shall manage the total work effort associated with the janitorial services required herein to assure fully adequate and timely completion of these services.

Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. The Contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices. The Contractor shall maintain an adequate workforce to complete work in accordance with the time and quality standards specified herein.

11.1 Work Control. The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking of work in progress.

The Contractor shall plan and schedule work to ensure material, labor, supplies and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and reports on the status of service call shall be provided when requested by the Real Estate POC.

11.2 Work Schedule. The Contractor's initial work schedule shall indicate the hours of the day that three times weekly services and two times weekly will be performed and the day of the week that weekly or less frequent services will be performed. The schedule shall list the type of work to be performed, the areas to be worked, and the estimated time to complete the work in each area. When scheduled services performed twice weekly or less frequently falls on a holiday, the next scheduled cleaning dates shall be specified. The initial work schedule shall be submitted to the Real Estate POC/MSR on site for approval within 15 days after award. Once approved, all work shall be performed in strict compliance with the work schedule to facilitate the Government's inspection of the work. Changes to the work schedule shall be submitted for the Real Estate POC/MSR on site, approval at least three working days prior to performance. In preparing the work schedule, the Contractor shall comply with all general requirements.

11.3 Except as may otherwise be specified, all work shall be performed during the Government's regular working hours, as specified in the "DEFINITIONS" paragraph. In those cases, and only upon notification by the Contracting Officer, where work needs to be performed after normal working hours (i.e. professional carpet cleaning to allow minimal foot traffic and drying times), the Contractor shall be responsible to provide an adequate staff to assure fully adequate and timely completion of these services.

11.4 Interference with Government Business. The Contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission.

In those cases where some interference may be essentially unavoidable, the Contractor shall be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc.

11.5 Protection of Government Property. During execution of the work, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended. Accidental splashes shall be removed immediately. The Contractor shall return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

11.6 If work is not performed by the Contractor personally, then a bona fide supervisor with full authority to represent the Contractor shall be required to visit the work site at least twice a month to verify the work is being accomplished as specified. See attached Janitorial Services Checklist. This representative must be someone other than the person performing the work.

11.7 Contractor shall ensure that all employees and/or subcontractors have adequate knowledge of commercial cleaning chemicals, equipment and techniques necessary to perform work. The Real Estate POC may require Contractor to discontinue using any employee or subcontractor, determined by the Real Estate POC/MSR on site, to be unsatisfactory

12. JANITORIAL SERVICES REQUIREMENTS: The Contractor shall provide basic janitorial services described herein. A description of the areas to receive janitorial services is included in each contract.

12.1 Basic Services. Basic services shall be performed at the locations and frequencies shown in the PWS and the Schedule of Services, and shall consist of the services listed for the specified spaces.

Furniture or other equipment (including waste containers) moved while performing basic services shall be returned to their original position. Performance requirements for these services include the following:

12.1.1 Space Cleaning. Space cleaning shall consist of the following services each time a space is cleaned.

12.1.1.1 Sweeping/Dust Mopping. The Contractor shall sweep the entire floor surface, concrete/quarry tile, terrazzo, wood, and resilient flooring, including corners and abutments, so that after sweeping, they are free of visible dirt, litter, dust and debris. The Contractor shall move chairs, trash receptacles and easily moved items to sweep underneath and return them to their original position.

12.1.1.2 Vacuuming Carpets and Rugs. The Contractor shall vacuum all floor areas, carpeting and rugs, so that after vacuuming, they are free of all visible dirt, litter, dust and soil. The Contractor shall remove all spots as soon as noticed. Carpeted areas and rugs shall be vacuumed using a commercial grade vacuum cleaner.

12.1.1.3 Trash Removal. All trash receptacles including all administrative, office, and those receptacles used for feminine hygiene waste shall be emptied and returned to their initial location with Contractor provided 100% recycled liners. Any obviously soiled or torn trash receptacle liners in such receptacles shall be replaced. Boxes, cans, paper placed near a trash receptacle and marked “TRASH” shall be removed. All debris or liquids remaining in a trash receptacle due to a leaky trash bag shall be removed and trash receptacle shall be scoured and disinfected prior to new liner replacement. Trash shall be disposed of in a secured bag. The Contractor shall pick up any trash that may fall onto the facility or grounds during the removal of such trash collection. All refuse collected shall be disposed of in the nearest trash dumpster outside the building. Unless otherwise indicated, trash shall be emptied from all wastebaskets. Dirty trash receptacles shall be washed inside and out and shall be odor free.

12.1.1.4 Furniture and Upholstered Furniture. All horizontal surfaces, such as window sills, window blinds, hand rails, wood strips, door frames, exposed piping, light fixtures, covers and diffusers, ceiling and walls within six feet from the top of the finished floor shall be free of lint, dust, dirt, cobwebs, marks, finger prints, smudges, and other accumulated soils. Items on furniture tops are to be dusted and replaced; however, items on desktops such as papers are not to be disturbed.

Upholstered furniture shall be free of dust, dirt, lint, other stains and discoloration and shall be kept free of all visible lint, liter, soil and imbedded grit.

12.1.1.5 Drinking Fountains. Clean and disinfect all porcelain and polished metal surfaces, including the cabinet, percolator orifices and drains. After cleaning, the entire drinking fountain shall be free from streaks, stains, spots, smudges, scale and other obvious soil.

12.1.1.6 Floor Care. All floors accessible to floor machines shall receive floor maintenance.

After receiving floor maintenance, the entire floor shall have a uniform coating of nonskid floor finish, have a uniform, glossy appearance, and be free of scuff marks, heel marks, and other stains and discoloration. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, corners, wall abutments, baseboards and areas behind radiators and pipes etc. Chairs, trash receptacles and easily movable items shall be moved to maintain floors underneath these items. All moved items should be returned to their proper position when all operations have been completed.

Floor maintenance includes the techniques of sweeping, dust mopping, damp mopping, wet mopping, dry buffing, and spray buffing as required to achieve the above stated results. The techniques used depend upon the materials, equipment, and personnel used to do the job. The Contractor needs to apply these techniques only to the portion of the floor needing work to bring the entire floor up to the standard unless it is necessary to apply the techniques to the entire floor to bring it up to standard. Wax is applied to floor surfaces that have been cleaned.

12.1.2 Restroom Services. Restroom services shall consist of the following each time services are performed. The Contractor shall maintain each facility to the standards established in this contract. This may require Contractor services at more frequent intervals, such as Real Estate supplying latrines to ensure adequate supplies are available.

12.1.2.1 Cleaning of Restrooms. All cleaning tasks shall be accomplished to meet the requirements of complete sanitation and disinfectant. There are minimum frequencies that each area will require complete cleaning, but not less than twice per week. The Contractor shall maintain each facility to the standards established in this contract. This may require Contractor services at more frequent intervals, such as re-supplying latrines to ensure adequate supplies are available and all surfaces spot-free and disinfected. (Tile floors may require waxing or sealing monthly between damp moping).

12.1.2.2 Clean and Disinfect. Completely damp clean and disinfect all surfaces of mop sinks, wash bowls, toilet bowls and seats, urinals, lavatories, showers, shower mats, dispensers, plumbing fixtures, saunas, partitions, door, walls, polished exposed piping, mirrors, and other such surfaces, using environmentally-friendly germicidal detergent. Disinfect all surfaces of partitions, stalls, stall doors, entry doors (including handles, kick plates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, urinals, and toilets. After cleaning, receptacles will be left free of deposits, dirt, smudges and streaks, soap film, dust, soils, graffiti, scum, and odors. All bright metal finishes such as faucets; pipes, fittings and hardware shall be kept in a bright and clean condition.

12.1.2.3 De-scale Toilet Bowls, and Urinals. Required services include cleaning and disinfecting as indicated above, which are performed prior to de-scaling. De-scaling shall be performed as needed, but at least monthly. After de-scaling, the entire surface shall be free from streaks, stains, scale, scum, urine deposits, mineral deposits, and rust stains.

12.1.2.4 Sweep and Mop Floor. After sweeping and mopping, the entire surface shall be free from litter, dust, and foreign debris, including grout. Grout on wall and floor tiles shall be free of dirt, scum, mildew, residue, etc. Floors shall have a uniform appearance without streaks, swirls, marks, detergent residue, or any evidence of soil, stain, film, or standing water. Easily moveable items shall be tilted or moved aside to sweep and damp mop underneath. Restroom floors shall be stripped, scrubbed, waxed, etc., as necessary, to maintain sanitary conditions and a clean, uniform appearance.

Glazed ceramic tile is scrubbed only.

12.1.2.5 Trash Removal. All trash receptacles, to include those receptacles used for feminine hygiene waste, shall be emptied and returned to their initial location with Contractor provided 100% recycled liners. Any obviously soiled or torn trash receptacle liners in such receptacles shall be replaced. Boxes, cans, paper placed near a trash receptacle and marked “TRASH” shall be removed.

All debris or liquids remaining in a trash receptacle due to a leaky trash bag shall be removed. Trash shall be disposed of in a secured bag. The Contractor shall pick up any trash that may fall onto the facility or grounds during the removal of such trash collection. All refuse collected shall be disposed of in the nearest trash dumpster outside the building. Unless otherwise indicated, trash shall be emptied from all wastebaskets. Dirty trash receptacles shall be washed inside and out and shall be odor free.

12.1.2.6 Servicing/Re-supplying Restrooms. Servicing restrooms shall include inspecting, replenishing, and cleaning supply dispensers.