W912BV-13-T-0007.pdf
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SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
1. REQUISITION NUMBER PAGE 1 OF
2. CONTRACT NO. 3. AWARD/EFFECTIVE
DATE
4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE
DATE
7. FOR SOLICITATION
INFORMATION CALL:
a. NAME b. TELEPHONE NUMBER (No collect calls)
8. OFFER DUE DATE/
LOCAL TIME
9. ISSUED BY
13b. RATING
14. METHOD OF SOLICITATION
CODE
15. DELIVER TO 16. ADMINISTERED BY CODE
18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/
OFFEROR
CODE
FACILITY
CODE
CODE
TELEPHONE NO.
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN
OFFER
18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK
BELOW IS CHECKED
RFQ IFB RFP
SEE ADDENDUM
19.
ITEM NO.
20.
SCHEDULE OF SUPPLIES/SERVICES
21.
QUANTITY
22.
UNIT
23.
UNIT PRICE
24.
AMOUNT
(Use Reverse and/or Attach Additional Sheets as Necessary)
25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND
DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY
ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED
29. AWARD OF CONTRACT: REF. OFFER
DATED . . YOUR OFFER ON SOLICITATION
(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:
30a. SIGNATURE OF OFFEROR/CONTRACTOR
30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED
31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)
31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED
AUTHORIZED FOR LOCAL REPRODUCTION
PREVIOUS EDITION IS NOT USABLE
STANDARD FORM 1449 (REV. 2/2012)
Prescribed by GSA - FAR (48 CFR) 53.212
10. THIS ACQUISITION IS UNRESTRICTED OR
NAICS:
SIZE STANDARD:
13a. THIS CONTRACT IS A
RATED ORDER UNDER
DPAS (15 CFR 700)
SET ASIDE: % FOR:
11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
12. DISCOUNT TERMS
ARE ARE NOT ATTACHED
ARE ARE NOT ATTACHED
27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA
8 (A)
EDWOSB
WOMEN-OWNED SMALL BUSINESS
(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
HUBZONE SMALL
BUSINESS
SMALL BUSINESS
W44XGQ22921925 143
W912BV-13-T-0007
LINDA E STEPHENS 918-669-7279
W912BV 100
RE, ACQ & REALTY SER BR USAED TULSA
1645 S 101 EAST AVENUE TULSA OK 74128-4609
561720
$16.5 million
10/25/2012
11/21/2012
04:30 PM
M5N0500
CONTRACTING DIV
USAED, TULSA 1645 S 101 E AVE
TULSA OK 74128-5609
32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
(CONTINUED)
SEE SCHEDULE
19. ITEM NO. 20. SCHEDULE OF SUPPLIES/ SERVICES 21. QUANTITY 22. UNIT 24. AMOUNT
PAGE 2 OF
23. UNIT PRICE
ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________
32a. QUANTITY IN COLUMN 21 HAS BEEN
RECEIVED INSPECTED
32b. SIGNATURE OF AUTHORIZED GOVERNMENT
REPRESENTATIVE
32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT
REPRESENTATIVE
32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE
37. CHECK NUMBER
FINALPARTIALCOMPLETE
36. PAYMENT35. AMOUNT VERIFIED
CORRECT FOR
34. VOUCHER NUMBER
FINAL
33. SHIP NUMBER
PARTIAL
38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY
41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT
41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE
42a. RECEIVED BY (Print)
42b. RECEIVED AT (Location)
42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS
STANDARD FORM 1449 (REV 3/2005) BACK
Prescribed by GSA
FAR (48 CFR) 53.212
AUTHORIZED FOR LOCAL REPRODUCTION
PREVIOUS EDITION IS NOT USABLE
W912BV-13-T-0007
Section A - Solicitation/Contract Form
BID PREPARATION CHECKLIST
IMPORTANT INFORMATION
BEFORE YOU CALL PLEASE MAKE SURE YOU HAVE READ THE FOLLOWING:
Important Information Sheet, Bid Preparation Checklist Sheets, and the Solicitation/Contract/Order for Commercial Items.
USE THE BID PREPARATION CHECKLIST WHILE YOU ARE COMPLETING THE
SOLICITATION.
All technical questions should be directed to the Corps technical POC. You can find the Corps technical POC and telephone number located in Bid Schedule, line item 1000 description.
Questions pertaining to completing the Solicitation only, contact Linda Stephens at 918-669-7279 or Linda.E.Stephens@usace.army.mil, if not available call Wyman Walker at 918-669-7043 or Wyman.W.Walker@usace.army.mil.
For all wage rates questions, call 918-669-4909.
Regular office hours: Monday to Friday, 7:45 am to 4:30 pm CST.
Fax number is 918-669-7436, if unavailable use 918-669-7495.
If you are submitting your quote by way of email, fax, regular mail, or hand deliver; your quote must be received by the closing date and time stated in Standard Form 1449, page 1, block 8. If there are any amendment(s) the date may have been extended.
Prefer to receive quotes by email in pdf format, but you may send by regular mail, fax or hand deliver.
If you are emailing your quote, on subject line the type solicitation number and the word “Quote.” Also, in the body of the email you must have point of contact and your company information. Email quote to Linda.E.Stephens@usace.army.mil. DO NOT return the entire solicitation. Your quote must be in one
(1) attachment.
If mailing your quote, send to:
LINDA STEPHENS, CECT-SWT-E
TULSA DISTRICT, CORPS OF ENGINEERS
1645 S. 101st EAST AVE
TULSA OK 74128-4609
It is your responsibility to ensure you have submitted and the issuing office has received all required information and documents. In order for your quote to be considered responsive, all required information and documents must be completed and received in the issuing office on or before the offer due date and time. If all information and documents are not received, your quote will not be considered.
DO NOT RETURN ENTIRE SOLICITATION.
BID PREPARATION CHECKLIST
All information required by the terms of the Solicitation must be furnished. Mistakes or omissions can be costly. Important items for you to check are included, but not limited to those listed below. This checklist is furnished only to assist you in submitting a proper quote. PLEASE USE THIS CHECKLIST AS YOU
COMPLETE THE SOLICITATION.
____ Have you obtained a DUNS number? See Clause 52.204-6, Data Universal Numbering System (DUNS) Number. Write DUNS number on Standard Form 1449, page 1, block 17a.
____ A CAGE code can be obtained from the Defense Logistics service Center (DLSC) by contacting Customer Service and marking menu selections at 888-352-9333, Fax 616-691-5305 or email dsc-cso@disc.dla.mil. If registration forms for USA companies are submitted without the CAGE code, one will be assigned.
____ Central Contractor Registration (CCR) and Online Representations and Certifications Application (ORCA) have been migrated into System for Award Management (SAM), http://www.sam.gov. You can’t be awarded a contract without being registered. The name you use to submit your quote must be the exact name you used to register in SAM.
_____ Check the NAICS code on the Solicitation – see Clause 52.219-1 Alternate 1. Make sure the NAICS code is listed on in your registration. If it is not listed, you must add the NAICS code.
____ If required, have you entered a unit price for each line item? The amount column is for the total amount. Before entering prices on the bid schedule recheck all working papers. Are your figures legible?
Are the extensions of your unit price and your total price correct?
____ All erasures and/or corrections must be initialed by the person signing the RFQ/Solicitation.
____ Have you acknowledged all amendments, if any have been issued? Procedure for acknowledgement of an amendment is stated in block 11 of the amendment.
____ Prefer to receive quotes by email in pdf format, but will accept by regular mail, fax or hand deliver.
____ Have you provided a telephone number you can be reached during the business hours of 7:45 am to 4:30 pm CST?
____ Block 12, Discount for Prompt Payment. If you are offering a discount. A prompt payment discount is the amount your invoice will be discounted if the Government pays your bill early. For example: If your invoice is for $100 and you offer a discount of 1% within 20 days, and the Government pays you within 20 days, your payment would be $99.
____ Be sure to properly complete your quotation. Check all appropriate blocks. In order for your quotation to be considered responsive, you must complete and return the required information listed on the next page and amendment(s), if any were issued.
BID PREPARATION CHECKLIST (CONT)
NOTE: It is your responsibility to ensure you have submitted and the issuing office has received all required information and documents. In order for your quote to be considered responsive, all required information and documents must be completed and received in the issuing office on or before the offer due date and time. If all information and documents are not received, your quote will not be considered.
SAM: You must be registered and current in SAM, www.sam.gov – no exceptions.
DO NOT RETURN THE ENTIRE SOLICITATION. YOUR QUOTE MUST BE IN ONE
ATTACHMENT.
If you have registered in SAM, provide email address, DUNS number, tax identification number, and complete page 1, Bid Schedule, Clause 52.204-8(b)(2), and amendments (if applicable).
If you are not registered in SAM, provide email address, DUNS number and complete and submit all of the information below:
Amendment(s) (If applicable): Page 1, complete blocks 8, 15A, 15B, and 15C. Also, there may be other pages in amendments to complete.
Page 1, Block 12: A discount term is the amount your invoice will be discounted if the Government pays your bill early. Complete if offering a discount.
Block 17a: PRINT OR TYPE the name and address of your company exactly as you are registered in SAM database, and telephone number.
Block 30a: Put your signature in this block Block 30b: PRINT OR TYPE your name and title Block 30c: Date signed
Bid Schedule: Put an amount in the unit price column and the amount column.
Detailed Bid Schedule: Put an amount in the unit price column and the amount column.
Paragraphs 52.212-3(c), (1), (2), (3), (4), (5), (7)(i) and (ii), (11)(A) and (B), and (12). Check appropriate answer for each set of parenthesis.
Paragraphs 52.212-3(d)(1)(i) and (ii) and (2)(i) and (ii). Check appropriate answers for each set of parenthesis.
Paragraphs 52.212-3(l)(3), (4), and (5). Check appropriate answer for each set of parenthesis
Paragraphs 52.204-8(b)(2): Check appropriate answer.
Paragraph 52.212-2. Provide required information.
Section B - Supplies or Services and Prices
ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
1000 12 Months
WASHINGTON PARK MALL
FFP
BASE YEAR: 1 JAN 2013 - 31 DEC 2013
Provide janitorial services 3 days per week for US Army and Marine Corps Recruiting Offices, Washington Park Mall, 2350 SE Washington Boulevard, Suites 428A and 428B, Washington County, Bartlesville, Oklahoma - 1,838 square feet with 2 restrooms
Wage Determination No. 05-2431 (Rev. 16) and Wage Determination No. 05-2433 (Rev. 12) are attached is applicable to this work.
TECHNICAL POC: KIMBERLY JACKSON, (918)669-7695
FOB: Destination
MILSTRIP: W44XGQ22921925
PURCHASE REQUEST NUMBER: W44XGQ22921925
NET AMT
1001 12 Months
OPTION OPTION YEAR 1: 1 JAN 2014 - 31 DEC 2014
FFP
Provide janitorial services 3 days per week for US Army and Marine Corps Recruiting Offices, Washington Park Mall, 2350 SE Washington Boulevard, Suites 428A and 428B, Washington County, Bartlesville, Oklahoma - 1,838 square feet with 2 restrooms
FOB: Destination
1002 12 Months
OPTION OPTION YEAR 2: 1 JAN 2015 - 31 DEC 2015
FFP
Provide janitorial services 3 days per week for US Army and Marine Corps Recruiting Offices, Washington Park Mall, 2350 SE Washington Boulevard, Suites 428A and 428B, Washington County, Bartlesville, Oklahoma - 1,838 square feet with 2 restrooms
2000 12 Months
MASON CENTER
FFP
BASE YEAR: 1 JAN 2013 - 31 DEC 2013
Provide janitorial services 3 days per week for US Army, Marine, and Navy Recruiting Offices, Mason Center, 632, 632B, 636, and 640 Will Rogers Boulevard, Rogers County, Claremore, Oklahoma - 3,067 square feet with 3 restrooms
FOB: Destination
2001 12 Months
OPTION OPTION YEAR 1: 1 JAN 2014 - 31 DEC 2014
FFP
Provide janitorial services 3 days per week for US Army, Marine, and Navy Recruiting Offices, Mason Center, 632, 632B, 636, and 640 Will Rogers Boulevard, Rogers County, Claremore, Oklahoma - 3,067 square feet with 3 restrooms
2002 12 Months
OPTION OPTION YEAR 2: 1 JAN 2015 - 31 DEC 2015
FFP
Provide janitorial services 3 days per week for US Army, Marine, and Navy Recruiting Offices, Mason Center, 632, 632B, 636, and 640 Will Rogers Boulevard, Rogers County, Claremore, Oklahoma - 3,067 square feet with 3 restrooms
3000 12 Months
ARROWHEAD MALL
FFP
BASE YEAR: 1 JAN 2013 - 31 DEC 2013
Provide janitorial services 3 days per week for US Army, Marine Corps, Navy, and Air Force Recruiting Offices, Arrowhead Mall, 501 N, Main, Suites 8A, 8B, 8C, and 10A, Muskogee County, Muskogee, Oklahoma - 3,858 square feet with 2 restrooms
FOB: Destination
3001 12 Months
OPTION OPTION YEAR 1: 1 JAN 2014 - 31 DEC 2014
FFP
Provide janitorial services 3 days per week for US Army, Marine Corps, Navy, and Air Force Recruiting Offices, Arrowhead Mall, 501 N, Main, Suites 8A, 8B, 8C, and 10A, Muskogee County, Muskogee, Oklahoma - 3,858 square feet with 2 restrooms
3002 12 Months
OPTION OPTION YEAR 2: 1 JAN 2015 - 31 DEC 2015
FFP
Provide janitorial services 3 days per week for US Army, Marine Corps, Navy, and Air Force Recruiting Offices, Arrowhead Mall, 501 N, Main, Suites 8A, 8B, 8C, and 10A, Muskogee County, Muskogee, Oklahoma - 3,858 square feet with 2 restrooms
4000 12 Months
OPTION EDMOND PLAZA
FFP
BASE YEAR: 1 JAN 2013 - 31 DEC 2013
Provide janitorial services 3 days per week for US Army Recruiting Office, Edmond Plaza, 126 E. 15th, Oklahoma County, Edmond, Oklahoma - 1,000 square feet with 1 restroom
4001 12 Months
OPTION YEAR 1: 1 JAN 2014 - 31 DEC 2014
FFP
Provide janitorial services 3 days per week for US Army Recruiting Office, Edmond Plaza, 126 E. 15th, Oklahoma County, Edmond, Oklahoma - 1,000 square feet with 1 restroom
FOB: Destination
4002 12 Months
OPTION OPTION YEAR 2: 1 JAN 2015 - 31 DEC 2015
FFP
Provide janitorial services 3 days per week for US Army Recruiting Office, Edmond Plaza, 126 E. 15th, Oklahoma County, Edmond, Oklahoma - 1,000 square feet with 1 restroom
5000 12 Months
CHISHOLM CENTER MALL
FFP
BASE YEAR: 1 JAN 2013 - 31 DEC 2013
Provide janitorial services 3 days per week for US Navy Recruiting Office, Chisholm Center Mall, 1217A Garth Brooks Boulevard, Canadian County, Yukon, Oklahoma - 650 square feet with 1 restroom
FOB: Destination
5001 12 Months
OPTION OPTION YEAR 1: 1 JAN 2014 - 31 DEC 2014
FFP
Provide janitorial services 3 days per week for US Navy Recruiting Office, Chisholm Center Mall, 1217A Garth Brooks Boulevard, Canadian County, Yukon, Oklahoma - 650 square feet with 1 restroom
5002 12 Months
OPTION OPTION YEAR 2: 1 JAN 2015 - 31 DEC 2015
FFP
Provide janitorial services 3 days per week for US Navy Recruiting Office, Chisholm Center Mall, 1217A Garth Brooks Boulevard, Canadian County, Yukon, Oklahoma - 650 square feet with 1 restroom
6000 12 Months
NORTH MAIN PLAZA
FFP
BASE YEAR: 1 JAN 2013 - 31 DEC 2013
Provide janitorial services 3 days per week for US Marine Recruiting Office, North Main Plaza, 2315 N. Main, Ottawa County, Miami, Oklahoma - 665 square feet with 1 restroom
FOB: Destination
6001 12 Months
OPTION OPTION YEAR 1: 1 JAN 2014 - 31 DEC 2014
FFP
Provide janitorial services 3 days per week for US Marine Recruiting Office, North Main Plaza, 2315 N. Main, Ottawa County, Miami, Oklahoma - 665 square feet with 1 restroom
6002 12 Months
OPTION OPTION YEAR 2: 1 JAN 2015 - 31 DEC 2015
FFP
Provide janitorial services 3 days per week for US Marine Recruiting Office, North Main Plaza, 2315 N. Main, Ottawa County, Miami, Oklahoma - 665 square feet with 1 restroom
7000 12 Months
SOONER TOWN CENTER
FFP
BASE YEAR: 1 JAN 2013 - 31 DEC 2013
Provide janitorial services 3 days per week for US Army, Air Force Reserve, and Marine Recruiting Offices, Sooner Town Center, 7201 SE 29th Street, Suites 206 and 207, Oklahoma County, Midwest City, Oklahoma - 2,800 square feet with 4 restrooms
FOB: Destination
7001 12 Months
OPTION OPTION YEAR 1: 1 JAN 2014 - 31 DEC 2014
FFP
Provide janitorial services 3 days per week for US Army, Air Force Reserve, and Marine Recruiting Offices, Sooner Town Center, 7201 SE 29th Street, Suites 206 and 207, Oklahoma County, Midwest City, Oklahoma - 2,800 square feet with 4 restrooms
7002 12 Months
OPTION OPTION YEAR 2: 1 JAN 2015 - 31 DEC 2015
FFP
Provide janitorial services 3 days per week for US Army, Air Force Reserve, and Marine Recruiting Offices, Sooner Town Center, 7201 SE 29th Street, Suites 206 and 207, Oklahoma County, Midwest City, Oklahoma - 2,800 square feet with 4 restrooms
DETAILED BID SCHEDULE
LINE ITEM 1000 - WASHINGTON PARK MALL
BASE YEAR: 1 JANUARY 2013 THROUGH 31 DECEMBER 2013
Service Item
Item Cost
# of days
Total Cost
Item 1: Dusting (3 times per week)
Item 2: Vacuuming
Item 3: Trash Removal
Item 4: Restrooms
Item 5: Common Area Hallway/ Room
Item 6: Miscellaneous Cleaning
Item 7: Wash Windows (Once per month)
Item 8: Carpet Cleaning (Twice a year; April, January) or as scheduled in advance at most advantageous times for climate and area of the country
TOTAL BASE YEAR $___________
LINE ITEM 1001 - WASHINGTON PARK MALL
OPTION YEAR 1: 1 JANUARY 2014 THROUGH 31 DECEMBER 2014
(Twice a year; April, January) or as scheduled
TOTAL OPTION YEAR 1 $___________
LINE ITEM 1002 - WASHINGTON PARK MALL
OPTION YEAR 2: 1 JANUARY 2015 THROUGH 31 DECEMBER 2015
(Twice a year; April, January) or as scheduled
TOTAL OPTION YEAR 2 $___________
LINE ITEM 2000 – MASON CENTER
(Twice a year; April, January) or as scheduled
LINE ITEM 2001 – MASON CENTER
(Twice a year; April, January) or as scheduled
LINE ITEM 2002 – MASON CENTER
(Twice a year; April, January) or as scheduled
TOTAL OPTION YEAR 2 $__________
LINE ITEM 3000 – ARROWHEAD MALL
(Twice a year; April, January) or as scheduled
LINE ITEM 3001 – ARROWHEAD MALL
(Twice a year; April, January) or as scheduled
LINE ITEM 3002 – ARROWHEAD MALL
(Twice a year; April, January) or as scheduled
LINE ITEM 4000 – EDMOND PLAZA
(Twice a year; April, January) or as scheduled
LINE ITEM 4001 – EDMOND PLAZA
(Twice a year; April, January) or as scheduled
LINE ITEM 4002 – EDMOND PLAZA
(Twice a year; April, January) or as scheduled
LINE ITEM 5000 – CHISHOLM CENTER MALL
(Twice a year; April, January) or as scheduled
LINE ITEM 5001 – CHISHOLM CENTER MALL
(Twice a year; April, January) or as scheduled
LINE ITEM 5002 – CHISHOLM CENTER MALL
(Twice a year; April, January) or as scheduled
LINE ITEM 6000 – NORTH MAIN PLAZA
(Twice a year; April, January) or as scheduled
LINE ITEM 6001 – NORTH MAIN PLAZA
(Twice a year; April, January) or as scheduled
LINE ITEM 6002 – NORTH MAIN PLAZA
(Twice a year; April, January) or as scheduled
LINE ITEM 7000 – SOONER TOWN CENTER
(Twice a year; April, January) or as scheduled
LINE ITEM 7001 – SOONER TOWN CENTER
(Twice a year; April, January) or as scheduled
LINE ITEM 7002 – SOONER TOWN CENTER
(Twice a year; April, January) or as scheduled
Section C - Descriptions and Specifications
SPECIFICATIONS
APPENDIX A
Specification Guide for Janitorial Services
General
1. Janitorial cleaning services will normally be provided on a 3-day per week schedule unless it conflicts with standard services provided by the lessor to other tenants, or as circumstances may warrant for either more or less cleaning days. Daily (5-day service) may be provided at large, high traffic, multi-person facilities when deemed appropriate the Real Estate point of contact (POC). All janitorial cleaning shall be performed between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday only, or an appointment in time scheduled in advance, with each recruiting service. No keys to Government leased facilities are to be provided to contractors under any circumstances.
2. A Military Service Representative (MSR) shall unlock doors for the contractor and shall be physically present and visible in the facility during all cleaning at the scheduled appointment time. A MSR shall be present in the facility a minimum of 15 minutes prior to the scheduled appointment time and wait a maximum of 30 minutes beyond appointment time for the contractor to arrive for cleaning, after which time the contractor shall be deemed to have not met the appointment. It should be noted that in multi-service stations, if the contractor is actively working in another service's area, the MSR should not leave or mark this as a no-show and should make arrangements with the contractor on site to complete cleaning as soon as practicable. A no-show shall be reported immediately to the Real Estate POC. If the MSR is a no-show (fails to be available to open the facility a maximum of 30 minutes beyond appointment time) the contractor will not make up that day's cleaning and shall report to clean on the next scheduled appointment time with no penalty assessment. The contractor shall immediately report a no-show by MSR(s) to the Real Estate POC. No cleaning shall be accomplished on Federal holidays. If a Federal holiday occurs on one of the regular scheduled cleaning days, the cleaning shall be done on the next scheduled workday.
3. Separate appointments shall be made for all periodic carpet cleaning at a time that will allow for ample time for damp carpets to dry without undue traffic from normal business activities. It is recommended that the carpet cleaning be accomplished late in the day on Fridays to allow drying time. The contractor will not be responsible for moving furniture or any items left on the floor. Prior to scheduled cleaning, the services should remove all items from the floor, except heavy furniture items, to maximize the effectiveness of carpet cleaning.
A MSR must be physically present during carpet cleaning.
4. A Janitorial Service Checklist (see enclosed sample) shall be posted in each service space and common areas, and shall be completed by the janitorial contractor and signed off after each cleaning, that the specified work has been completed in a satisfactory manner by the MSR present in the facility.
5. The contractor shall provide all necessary labor, transportation, tools, materials, equipment, and supplies required to perform services. All cleaning procedures and treatments shall be accomplished in accordance with the manufacturer's directions and/or listed specifications and industry standards applicable to the Professional Cleaning and Restoration Industry. The contractor shall use environmentally-friendly products for all maintenance, cleaning and pest management. Use of recycled materials is highly encouraged.
6. The following table of services should be used as a guide and bid form in obtaining janitorial services for recruiting facilities in compliance with above guidance:
SCHEDULE OF JANITORIAL SERVICES
Service Item Description Standard
Dusting Dust all surfaces, including: chairs, desk, cabinets Dry dusting may be sufficient (3 times per week) furniture, window sills, Venetian blinds, to include 2 times per week; however, mini blinds, base boards, woodwork, HVAC vents, minimum once a week a light fixture lens, or any surface where dust may damp/chemical treated cloth collect and is visible to the eye. dusting is required.
Vacuuming Vacuum all carpets and hard surfaced floors, Vacuum with a beater brush/ (3 times per week) upholstered furniture, window sills, restroom crevice hose type machine facilities, entryways, common areas, and storage with a filtration system which closets to remove all dust, debris, cobwebs and minimizes airborne dust visible particles including edges of carpets and particles, (ideally a heppa baseboards and spot clean stains as needed with filter vacuum).
chemical cleaner.
Trash Removal Empty all trash/waste baskets from all offices, Provide and replace daily 100% (3 times per week) commons and restrooms and remove all trash recycled trash can liners and from the facility for pick up in dumpster or wash out and scour all waste baskets provided service at the facility. once monthly for smell control.
Restrooms Disinfect all restroom fixtures with environmentally Clean with earth-friendly antibacterial (3 times per week) friendly chemical disinfectant clean and disinfect disinfectant all surfaces, floors and all floors, toilets and sinks so no encrustation or fixtures and replace paper products water rings are present, includes common area with 100% recycled toilet paper and water fountain. paper towels; and environmentally-friendly soap, etc, as needed.
Common Area Vacuum carpeted areas and damp mop all ceramic All common areas must be Hallways/Rooms tile, or vinyl tiles areas with an appropriate cleaned to the same standards (3 times per week) chemical cleaner. All non-carpeted floors shall be as office space.
cleaned and maintained in accordance with manufacturer recommendations.
Miscellaneous Cleaning Includes removal of finger prints or smears on Use damp cloth with cleaner (3 times per week) glass entrance doors in between window cleaning to remove smears, finger-prints, and surfaces that are highly noticeable including etc.
furniture or doors.
Venetian blinds, including mini-blinds, shall be removed and cleaned free of all dust and embedded dirt and re-hung in working order.
Once removed for cleaning, the blinds shall be Re-hung within three working days.
Drinking fountain – clean and disinfect all Clean with antibacterial, Porcelain and polished metal surfaces, including environmentally-friendly he cabinet, percolator orifices and drains. The disinfectant all hard surfaces rinking fountain shall be free from stains, spots, and fixtures.
smudges, scale and obvious soil.
Wash Windows All interior and exterior window (weather Chemical clean all windows (once per month) permitting - above 42 degrees) surfaces must be to streak-free as weather cleaned inside and out with appropriate chemical permits, including wiping off cleaner leaving no streaks, working around sills inside and outside, being window stenciled signage that may be present. careful not to damage blinds and safety window films which may be present.
Window film will be cleaned strictly in accordance with special care instructions. If no instructions posted clean with mild soapy solution (baby soap) with water with soft damp cloth.
Carpet Cleaning Only the high-performance hot water extraction Professional carpet cleaners (Twice a year; systems commonly called “Steam Cleaning” who use hot-water extraction April, October) or although no steam is actually generated. High who are rated and certified as scheduled in traffic areas and troublesome spots should be by the “Institute of Cleaning advance. Must be pre-treated. The process consists of inspection and Restoration Certification” performed after spraying a chemical cleaning solution with water (IICRC) at 800-835-4624 with normal working into the pile and using a powerful vacuum, the certification/designation.
Hours. recovering the solution and soil into a holding .
tank. Should only be done by a truck-mounted It may also be desirous to add unit outside the facility with only the hose and a certified “Scotch Guarded” wand brought inside. No “Rug Doctor treatment to aid in preventing
Machines” or this type of machine is acceptable further soiling in high traffic for use. or troublesome areas to keep the appearance of carpeting Caution: Water/Steam Temperatures should in between cleanings. Spot never exceed 120˚F. Do not allow foot traffic cleaner should be applied on the carpet until it is dry. Place fans on wet prior to general cleaning.
areas during cleaning and allow carpets to dry as long as possible and complete procedure with a thorough pile lifting.
In the event of a no-show by the cleaning contractor, the normal cleaning daily items shall be deducted from any amounts due and owing under this contract.
JANITORIAL SERVICES
Performance of Work Statement (PWS) (Government's minimum acceptable standards for janitorial services)
October 1, 2011
1. Scope of Work. The contractor shall provide all management, supervision, inspections, personnel, equipment, tools, supplies, materials, transportation and other items necessary to perform janitorial services as described in the schedule of janitorial services for the U. S.
Army Corps of Engineers leased space in Oklahoma Janitorial service applies to all designated spaces, including, but not limited to, halls, restrooms, offices, work areas, entranceways, lobbies, common areas, test room areas and storage room areas.
2. Quality Control.
a. The contractor shall establish a complete quality control program for the performance requirements of this contract and shall provide a written copy of same to the Real Estate POC no later than 30 days of contract award. The contractor will maintain the quality control program throughout the contract performance; and, at any time upon verbal or written request, shall provide a copy to the Real Estate POC for review. The Quality Control program shall include as a minimum the following:
b. An inspection system covering all work tasks stated in the contract to include supplies.
Said inspection system shall include a Janitorial Service Checklist (enclosed) for cleaning personnel to fill out each time a space is cleaned and posted in a conspicuous place where visible to recruiters on site. It shall specify areas to be cleaned and inspected on a per cleaning basis and satisfaction of compliance by recruiters on site.
c. The contractor shall maintain adequate records of all inspections made on cleaning personnel to indicate, at a minimum, the nature (when, where, what) and number of inspections they made; the name of the inspector; the number, location, type of deficiencies found, and the corrective action taken for deficiencies.
d. A method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable. The contractor shall use process control procedures and quality data analysis techniques.
e. Corrective action procedures for deficiencies and measures to prevent recurrence. The corrective actions will address the deficiency and an action to prevent future deficiencies.
Additional inspection(s) are not considered a corrective action. The Quality Control Program shall be evaluated for adequacy and changed or updated by the contractor as a part of all corrective actions by the contractor.
3. Performance Evaluation Meetings. The contractor shall meet with the MSR as often as determined necessary by the Real Estate POC or its designated representative. A mutual effort will be made to resolve any and all problems identified.
4. Certification of Services. Once a month (the first working day) the contractor shall post in each building or working area, at a location predetermined by the MSR or Real Estate POC, an inspection form. The form shall show the building number and building area, all services performed during the month (daily, weekly, monthly, or quarterly) and space for the Contractor to initial daily to indicate that service was formed that day. Additionally, space shall be provided for the contractor’s supervisor to make periodic general comments concerning services performed and a space for each MSR on site and the contractor’s supervisor to sign acceptance of the job performed that month. (Sample Janitorial Services Checklist enclosed). These forms shall be retained by the contractor and a copy provided to the Real Estate POC. The forms shall be received by the Real Estate POC within 5 working days from the month for which services are being provided.
5. Performance Criteria. Acceptable and unacceptable contract performance will be determined between the MSR on site and the contractor doing the cleaning on site. When the contractor’s performance is considered to be unsatisfactory, a report shall be made to the Real Estate POC to determine the deduction in price to be taken. The Real Estate POC will require the contractor to explain, in writing, the cause of the discrepancy, and corrective action to obtain an acceptable level(s), and corrective action to preclude a recurring incidence of the problem. The contractor may not be paid for that portion of performance determined to be unsatisfactory by the Real Estate POC.
6. Payment Deduction. The contractor's performance will be compared to Industry Standards or by Standards set forth by the “Institute of Inspection, Cleaning and Restoration Certification (IICRC)” or it’s equivalent and shall not exclude common sense considerations as may be applied by the Real Estate POC. If the performance in any required service is unsatisfactory, and poor performance is clearly the fault of the contractor, monthly payments to the contractor may be reduced by the Real Estate POC as deemed appropriate per bid sheet.
Deductions may also be taken by the Government for defective individual services not satisfactorily performed and/or not performed. Deductions will be made for no-shows for scheduled appointment times on the basis of daily bid items. In the event of continued unsatisfactory performance with documentation of three (3) incidences where correction and time to cure has been given, the entire cleaning contract may be terminated and contractor barred from any further bidding of Government contracts at specified location(s) permanently.
7. Identification of Contractor or personnel at Government Facilities. All Contractors, subcontractors, or personnel working at or in any Government facility shall be identified by a photo identification issued by the Department of Homeland Security, Police Agency or other approved Government/County agency which shows the individual’s photograph, home address, telephone number and status as a citizen of the United States. Said identification shall be worn in a conspicuous place and be made available for inspection, upon request by the MSR, or Real Estate POC. In addition the Contractor shall be required to provide an identification card which includes the name of the company, a clear legible employee photograph at least 1 inch by 1¼ inches, the employee's name, signature, date of birth, hair and eye color, height and weight, and the signature, date and phone number of the company representative issuing the card. Said identification shall be worn in a conspicuous place be made available for inspection upon request by the MSR, or Real Estate POC. If feasible, the required identification cards can be combined into one.
8. Background Investigations. All contractors, subcontractors, or personnel working at or in any Government facility will have a background check investigation and an identification card.
a. Local Background Checks. Most, if not all Police agencies can provide an individual a document, commonly called a “Letter of Good Conduct,” that indicates whether they have a criminal record in a particular jurisdiction. An individual could go to the Police department in the town/county where they reside and simply request the document.
b. Other Background Checks. There are many private companies that conduct pre-employment criminal background checks for employers. This type of check requires the full name of the applicant and address. In some locations a signed release is also required from the applicant.
c. Non-US Citizen. The Department of Homeland Security has a pilot program that employers can join, at no fee, that allows them to conduct a social security verification check and immigration check on an alien employee. This program is currently available to employers in a several States to include New York. For more information, please contact the Department of Homeland Security Systematic Alien Verification for Entitlements Program at 1-888-464-4210.
9. Definitions. As used throughout this document, the following terms shall have the meaning set forth below. Additional definitions are in FAR 52.202-1, DEFINITIONS, in Section I or common sense considerations and industry standards.
a. Where "as shown", "as indicated", "as detailed", or words of similar import are used, it shall be understood that reference is made to this specification and the drawings, if any, accompanying this specification unless stated otherwise.
b. Where "as directed," "as required," "as permitted," "approval," "acceptance," or words of similar import are used, it shall be understood that direction, requirement, permission, approval, or acceptance of the Real Estate POC is intended unless stated otherwise.
c. Contractor. The term contractor as used herein refers to both the prime Contractor and any subcontractors or personnel. The prime contractor shall ensure that his/her subcontractors comply with the provisions of this contract.
d. Clean. "Clean" shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris and other residue.
e. Disinfect. Cleaning in order to destroy any harmful microorganisms by application of an approved environmental-friendly chemical agent to destroy micro-organisms.
f. Facility. An establishment, structure, or assembly of units of equipment designated for a specific function.
g. Frequency of Service.
(1) Annual (A). Services performed once during each 12-month period of the contract, specifically during the month of September.
(2) Semi-Annual (SA). Services performed twice during each 12-month period of the contract, specifically during the months of March and September.
(3) Quarterly (Q). Services performed 4 times during each 12-month period of the contract, specifically during the months of March, June, September and December.
(4) Monthly (M). Services performed 12 times during each 12-month period of the contract, specifically during the last week of the month.
(5) Three times Weekly (3W). Services performed 3 times a week, specifically the days of Monday, Wednesday and Friday.
(6) Two times Weekly (2W). Services performed 2 times a week, specifically the days of Tuesday and Thursday.
h. Quality Assurance (QA). A method used by the Government to provide some measure of control over the quality of purchased services received.
i. Quality Assurance Evaluator (QAE). The Government employee designated to evaluate the quality of services produced.
j. Regular Working Hours for Cleaning. The Government's regular (normal) working hours for cleaning are from 8:00 a.m. to 5:00 p.m. Monday through Friday, except (a) Federal holidays and (b) other days specifically designated by the Real Estate POC. Later times may be permitted for carpet cleaning. No keys to Government leased facilities are to be provided to contractors under any circumstances.
k. Re-lamping. A procedure by which the contractor periodically inspects each designated space included in this contract in order to systematically replace burned out and/or blinking fluorescent tubes and compact fluorescent lamps, ballasts or starters as may be required for proper operation of lights and exit signs.
l. Space. A space is an area to receive janitorial services, which may or may not be considered a room by common definition. Examples of spaces are definable sections of halls, restrooms, work areas, common areas, test room areas, storage areas, lobbies, offices, and entranceways.
m. Waste Containers. Waste containers are defined as trash receptacles, wastebaskets, trashcans, wastepaper baskets, or any container holding trash, paper or refuse of any type.
10. Government-Furnished Property and Services.
a. Government-Furnished Facilities. The Government will not provide office space and operational facilities to the Contractor. The contractor shall secure and maintain the necessary office space and other facilities required for the performance of this contract at his/her own expense.
b. Government-Furnished Equipment. The Government will not provide tools or equipment to the contractor.
c. Availability of Utilities. The Government will furnish the following utility services if applicable, at existing outlets, for use in those facilities provided by the Government and as may be required for the work to be performed under the contract: electricity, steam heat, natural gas, fresh water, sewage service, and refuse collection (from existing collection points). Information concerning the location of existing outlets may be obtained from the Real Estate POC or MSR on site. The contractor shall provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work.
11. Contractor-Furnished Items. The contractor shall provide all equipment, tools, materials, supplies, services, and transportation to perform the requirements of this contract.
Contractor will provide office space and operational facilities as needed.
12. Management. The contractor shall manage the total work effort associated with the janitorial services required herein to assure fully adequate and timely completion of these services. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. The contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices. The contractor shall maintain an adequate workforce to complete work in accordance with the time and quality standards specified herein.
a. Work Control. The contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking of work in progress. The contractor shall plan and schedule work to ensure material, labor, supplies and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and reports on the status of service call shall be provided when requested by the Real Estate POC.
b. Work Schedule. The contractor's initial work schedule shall indicate the hours of the day that three times weekly services and two times weekly will be performed and the day of the week that weekly or less frequent services will be performed. The schedule shall list the type of work to be performed, the areas to be worked, and the estimated time to complete the work in each area. When scheduled services performed twice weekly or less frequently falls on a holiday, the next scheduled cleaning dates shall be specified. The initial work schedule shall be submitted to the Real Estate POC/MSR on site for approval within 15 days after award. Once approved, all work shall be performed in strict compliance with the work schedule to facilitate the Government's inspection of the work. Changes to the work schedule shall be submitted for the Real Estate POC/MSR on site, approval at least three working days prior to performance. In preparing the work schedule, the contractor shall comply with all general requirements.
c. Except as may otherwise be specified, all work shall be performed during the Government's regular working hours, as specified in the "DEFINITIONS" paragraph. In those cases, and only upon notification by the Contracting Officer, where work needs to be performed after normal working hours (i.e. professional carpet cleaning to allow minimal foot traffic and drying times), the contractor shall be responsible to provide an adequate staff to assure fully adequate and timely completion of these services.
d. Interference with Government Business. The contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference may be essentially unavoidable, the contractor shall be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc.
e. Protection of Government Property. During execution of the work, the contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended. Accidental splashes shall be removed immediately. The contractor shall return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.
f. If work is not performed by the contractor personally, then a bona fide supervisor with full authority to represent the contractor shall be required to visit the work site at least twice a month to verify the work is being accomplished as specified. See attached Janitorial Services Checklist. This representative must be someone other than the person performing the work.
g. Contractor shall ensure that all employees and/or subcontractors have adequate knowledge of commercial cleaning chemicals, equipment and techniques necessary to perform work. The Real Estate POC may require contractor to discontinue using any employee or subcontractor, determined by the Real Estate POC/MSR on site, to be unsatisfactory
13. Janitorial Services Requirements. The contractor shall provide basic janitorial services described herein. A description of the areas to receive janitorial services is included in each contract.
a. Basic Services. Basic services shall be performed at the locations and frequencies shown in the PWS and the Schedule of Services, and shall consist of the services listed for the specified spaces. Furniture or other equipment (including waste containers) moved while performing basic services shall be returned to their original position. Performance requirements for these services include the following:
(1) Space Cleaning. Space cleaning shall consist of the following services each time a space is cleaned.
(a) Sweeping/Dust Mopping. The contractor shall sweep the entire floor surface, concrete/quarry tile, terrazzo, wood, and resilient flooring, including corners and abutments, so that after sweeping, they are free of visible dirt, litter, dust and debris. The contractor shall move chairs, trash receptacles and easily moved items to sweep underneath and return them to their original position.
(b) Vacuuming Carpets and Rugs. The contractor shall vacuum all floor areas, carpeting and rugs, so that after vacuuming, they are free of all visible dirt, litter, dust and soil. The contractor shall remove all spots as soon as noticed. Carpeted areas and rugs shall be vacuumed using a commercial grade vacuum cleaner.
(c) Trash Removal. All trash receptacles including all administrative, office, and those receptacles used for feminine hygiene waste shall be emptied and returned to their initial location with contractor provided 100% recycled liners. Any obviously soiled or torn trash receptacle liners in such receptacles shall be replaced. Boxes, cans, paper placed near a trash receptacle and marked “TRASH” shall be removed. All debris or liquids remaining in a trash receptacle due to a leaky trash bag shall be removed and trash receptacle shall be scoured and disinfected prior to new liner replacement. Trash shall be disposed of in a secured bag. The contractor shall pick up any trash that may fall onto the facility or grounds during the removal of such trash collection. All refuse collected shall be disposed of in the nearest trash dumpster outside the building. Unless otherwise indicated, trash shall be emptied from all wastebaskets. Dirty trash receptacles shall be washed inside and out and shall be odor free.
(d) Furniture and Upholstered Furniture. All horizontal surfaces, such as window sills, window blinds, hand rails, wood strips, door frames, exposed piping, light fixtures, covers and diffusers, ceiling and walls within six feet from the top of the finished floor shall be free of lint, dust, dirt, cobwebs, marks, finger prints, smudges, and other accumulated soils. Items on furniture tops are to be dusted and replaced; however, items on desktops such as papers are not to be disturbed. Upholstered furniture shall be free of dust, dirt, lint, other stains and discoloration and shall be kept free of all visible lint, liter, soil and imbedded grit.
(e) Drinking Fountains. Clean and disinfect all porcelain and polished metal surfaces, including the cabinet, percolator orifices and drains. After cleaning, the entire drinking fountain shall be free from streaks, stains, spots, smudges, scale and other obvious soil.
(f) Floor Care. All floors accessible to floor machines shall receive floor maintenance. After receiving floor maintenance, the entire floor shall have a uniform coating of nonskid floor finish, have a uniform, glossy appearance, and be free of scuff marks, heel marks, and other stains and discoloration. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, corners, wall abutments, baseboards and areas behind radiators and pipes etc. Chairs, trash receptacles and easily movable items shall be moved to maintain floors underneath these items. All moved items should be returned to their proper position when all operations have been completed. Floor maintenance includes the techniques of sweeping, dust mopping, damp mopping, wet mopping, dry buffing, and spray buffing as required to achieve the above stated results. The techniques used depend upon the materials, equipment, and personnel used to do the job. The contractor needs to apply these techniques only to the portion of the floor needing work to bring the entire floor up to the standard unless it is necessary to apply the techniques to the entire floor to bring it up to standard. Wax is applied to floor surfaces that have been cleaned.
(2) Restroom Services. Restroom services shall consist of the following each time services are performed. The contractor shall maintain each facility to the standards established in this contract.
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