W9128F21Q0036.pdf

SEE ADDENDUM

(No Collect Calls)

W9128F21Q0036 27-Apr-2021

b. TELEPHONE NUMBER

SEE E-MAIL

8. OFFER DUE DATE/LOCAL TIME

02:00 PM 11 May 2021

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W9128F9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

TINA L KEIMIG

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

W59XQG10698163

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

U.S. ARMY CORPS OF ENGINEERS, OMAHA DIST

CONTRACTING OFFICE

1616 CAPITOL AVENUE

OMAHA NE 68102-4901

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 968609 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

COE FT PECK PROJECT OFFICE

SCOTT SANDERS

USACE OMAHA CENWO-OD-FP

301 EAST KANSAS STREET

FORT PECK MT 59223-0208

TEL: (406) 526-3411 X4276 FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$8,000,000

NAICS:

721211

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF69

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Job

GATE ATTENDANT

FFP

GATE ATTENDANT --- PROJECT NO.: 479631

The specific contract performance requirements of this contract are for one of a pair of Contractor Teams. The Park Attendant Contractor Team will consist of a two person team at the Downstream Campground accordance with performance work statement.

ACTIVE PERIOD OF PERFORMANCE: MAY 14, 2021 - SEPTEMBER 30,

TOTAL NUMBER OF PERFORMANCE DAYS 2021: 80

FOB: Destination

MILSTRIP: W59XQG10698163

PURCHASE REQUEST NUMBER: W59XQG10698163

PSC CD: M1PA

NET AMT

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 14-MAY-2021 TO

30-SEP-2021

N/A COE FT PECK PROJECT OFFICE

SCOTT SANDERS

USACE OMAHA CENWO-OD-FP

301 EAST KANSAS STREET

FORT PECK MT 59223-0208

(406) 526-3411 X4276 FOB: Destination

968609

PRICING SCHEDULE

Pricing Schedule

Gate Attendant Contract Team “2021” Downstream Campground - Fort Peck Lake, Montana

Period of Performance: May 01, 2021 – September 30, 2021

Fee Collection: Rate per day $______ x 79 work days + 1 training day = $ __________

PERFORMANCE WORK STATEMENT

CENWO-CT PERFORMANCE WORK STATEMENT (PWS)

FORT PECK PROJECT

PARK ATTENDANT CONTRACTOR TEAM

DOWNSTREAM CAMPGROUND

PART 1

GENERAL INFORMATION

1.0 General:

This is a non-personnel services contract to provide campground park attendants to the Downstream Campground at Fort Peck Lake. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Background:

PARK DESCRIPTION: Downstream Campground is located below the Fort Peck Dam, approximately one mile from the town of Fort Peck, Montana. This campground is operated and maintained by the Corps of Engineers. The campground has 86 individual sites, 71 with electrical hook ups, and 15 without electricity. Facilities within the campground include two modern restrooms with showers, two double vault toilets, an entrance station, campfire rings, picnic tables, trash cans, playground, group picnic shelters, fishing platforms, trails and an outdoor amphitheatre. The Kiwanis Park day use area, adjacent to the campground has one modern comfort station, two double vault toilets, a trailer dump station, playground equipment, horseshoe pits, sand volleyball court, campfire and barbeque grills, trash cans, picnic tables, drinking fountains, and four group picnic shelters. Fort Peck is a town of approximately 300 residents. Facilities in or near Fort Peck include a post office, church, summer theatre, hotel, restaurant, gas station, marina, and credit union. The nearest sizable town is Glasgow, Montana with a population of roughly 3,500. It is located approximately 20 miles northwest of Fort Peck.

1.2 Scope of Work:

The specific contract performance requirements of this contract are for one of a pair of Contractor Teams. The Park Attendant Contractor Team will consist of a two person team at the Downstream Campground.

1.2.1 Services include, but are not necessarily limited to, furnishing all labor, equipment, fuel, transportation, tools and supplies (except as otherwise noted herein as government furnished) necessary to provide the specified services for the duration of the contract period.

1.2.2 The Downstream Campground utilizes the Recreation One Stop

(R1S)/Recreation.gov reservation system, potential contractors must possess basic computer skills (ability to operate preinstalled programs on a government-furnished computer, through the use of a keyboard and/or mouse). The Hub is an internet-based computer program used for registering campers, tracking fees and processing Recreation.gov reservations. All contractors will be oriented to the applicable programs and associated equipment.

1.2.3 Contractors are prohibited from unilaterally terminating, abandoning or prematurely ending any government contract still in effect in order to accept another government contract.

1.2.4 Award will be made to the responsible bidder whose proposal is found to be most advantageous to the Government, cost and other factors considered. The Government will evaluate proposals based on experience, past performance, and cost. Only when acceptable levels of experience and quality of past performance have been determined for bidders by the Government will cost be the deciding factor.

1.3 Period of Performance: The Period of Performance reads as follows:

PARK ATTENDANT CONTRACTOR TEAM “2021”

Active Period of Performance: May 14, 2021 – September 30, 2021 Total number of performance days 2021: 80

1.4 Contractor Personnel:

1.4.1 The contractor shall perform all work under this contract using his or her own forces except as provided in Paragraph 1.4.2 Subcontracting. Employees who perform this work shall be qualified as persons on the contractor’s own payroll.

The independent contractor must be a two (2) person team, at least 21 years of age, who are physically and mentally capable of performing the contractual responsibilities specified here for the duration of the contract.

1.4.1.1 Identification of Contractor Employees: All contract personnel on duty during scheduled days are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The Government will provide name tags or name buttons to the contractors.

1.4.2 None of the services required by this contract shall be subcontracted

1.5 Quality Control: All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements. The Contractor is responsible for ensuring the contract requirements are met.

1.6 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the standards in the performance work requirement (Technical Exhibit 1). It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.1 The government has the right to inspect all services called for by the contract, to the extent practicable at all times and places during the term of the contract. The government shall perform inspections in a manner that will not delay the work.

1.6.2 If any of the services do not conform to contract requirements, the government may require the contractor to perform the services in conformity with contract requirements and at no increase in cost. If the contract requirements are not met after a second attempt the government may (1) require the contractor to take necessary action to ensure that future performance conforms to contract requirements and (2) reduce the contract price to reflect the reduced value of the services performed.

1.6.2.1 Upon verification of a validated customer complete or corrective action report, the Technical Point of Contact will notify the contractor that they are required to re-perform specific services

1.6.3 The government may take action, if the contractor fails to perform the services again or to take the necessary action to ensure future performance is in conformity with the contract requirements. The government may (1) by contract, or otherwise, perform the services and charge to the contractor any cost incurred by the government that related to the performance of such service or (2) terminate the contract in whole or in part.

1.6.4 The contractor is responsible to replace/repair any damage to government property due to negligence, at his or her own cost. The government may take action, if the contractor fails to replace/repair any damage to government property. The government may by contract, or otherwise, replace/repair damaged government property and charge to the contractor any cost incurred by the government to replace/repair any damage.

1.7 Hours of Operation: The contractor is responsible for conducting business on scheduled performance dates (See Technical Exhibit 4). At least one member of the Park Attendant Contractor team is required to monitor the park in order to maintain a 24-hour presence. One complete work day is from 7:00 AM to 6:59 AM the next morning. At times it will be necessary for both members to be in the park to perform contractor duty requirements, including but not limited to, a required gatehouse presence at the same time as a required inspection of the park, or times of heavy gatehouse traffic.

a) Contractor gatehouse hours begin: 8:00 A.M.

b) Contractor gatehouse hours end: 7:00 P.M.

c) On schedule performance days the gatehouse hours are from 8:00 A.M. to 7:00

P.M. The gatehouse must be staffed during the gatehouse hours. The contractor is considered to be staffing the gatehouse if at least one member of the PAC team is close enough to the gatehouse to be responsive to new arrivals and able to answer the telephone.

d) During the remaining hours (7:01 PM to 7:59 AM) of scheduled performance dates, at least one member of the performing contractor team will be continuously present within the park. At least one member of the performing contractor team will be available as needed and/or requested to provide customer support.

Customer support includes, but is not limited to: summoning medical or other emergency assistance, contacting law enforcement for non-emergency related disturbances, providing directions to responders, and answering phone calls, and assisting campers and visitors.

e) If the Contractor needs to leave the park for non-emergency medical reasons during their shift they should provide notice to the Technical Point of Contact either in writing or verbally. If medical treatments and/or doctor’s appointments are necessary during the contract period, every effort should be made to have the appointments during Contractor’s days off. If necessary the Contractor can coordinate a change in scheduled days worked with the other Park Attendant Contractor team. Payment for those days are not part of this contract and are to be coordinated between the two contractors. However the park cannot be left unattended for any reason other than a medical or family emergency. Approval to leave the park for reasons other than medical shall be requested by the Contractor in writing, and must be approved by the Technical Point of Contact in advance.

f) Holidays the contractors may be required to work depending on schedule:

Memorial Day, 4th of July, Labor Day

The Contractor is not responsible for conducting business if the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.8 Pre-Work Meeting: Prior to commencing any activities, a Pre-work Meeting with the Technical Point of Contact (TPOC) will be held on the Training Day. The Meeting shall discuss the work requirements, scheduling, submittal process, review of the Activity Hazard Analysis (AHA), and Abbreviated Accident Prevention Plan (AAP). This will occur on the training day as outlined in the schedule.

1.9 Contractor Submittals: The Contractor will provide for approval at this meeting the following items:

a) Proof of Insurances

b) Copy of Background Check

c) Copy of Valid Driver License(s)

1.10 Standards and Regulations: The Contractor shall perform to the standards in the contract and comply with all Local, State, and Federal Regulations during the services performed. The Contractor is responsible for ascertaining the extent to which these regulations affect the operations resulting from this contract. The Contractor shall comply will all applicable regulations. Applicable regulations include, but are not limited to the following:

a) Code of Federal Regulations (CFR), Title 36, Chapter III, Part 327, Rules and Regulations Governing Public Use on Corps of Engineers Water Resource Development Projects EP 1165-2-316 (http://www.publications.usace.army.mil/Portals/76/Publications/EngineerPamphl ets/EP_1165-2-316.pdf?ver=2013-08-22-104526-670)

b) Engineering Manual (EM) 385-1-1 (USACE – Safety and Health Requirements Manual), dated November 2014;

http://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals /EM_385-1-1.pdf

c) Occupational Safety and Health Standards (29 CFR 1910);

1.11 Physical Security:

1.11.1 The contractor shall be responsible for safeguarding all government facilities, property, and materials provided for contractor use. The contractor shall secure at all times all government facilities, property, and materials. Specific security conditions may change based on threats to national defense, and based on the risk of specific facilities to these threats. The contractor shall abide by these changing conditions at all times, as applicable.

1.11.2 Key Control. The contractor shall ensure all keys issued by the government are not lost, stolen, duplicated, or used by unauthorized persons.

1.11.2.1 The Contractor shall immediately report to the TPOC any occurrences of lost or stolen keys.

1.11.2.2 In the event keys, other than master keys are lost or stolen, the contractor may be required, upon written direction of the TPOC, to re-key or replace the affected lock or locks without cost to the government. The government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the contractor. If a master key is lost or stolen, the government may need to replace all locks and keys for that system. The government will deduct the total cost to replace the locks and keys from the contractor’s monthly invoice.

1.11.2.3 The contractor shall prohibit the use of keys issued by the government by any persons other than the contractor’s employees. The contractor shall not facilitate access of secured areas to persons other than contractor personnel or subcontractors engaged in performance of contract work requirements.

1.11.3 Security of Personal Property: Security of contractor’s living quarters and all personal property shall remain the contractor’s responsibility throughout the duration of the contract. The Government accepts no responsibility or liability for damage to, or theft of, contractor’s property

1.12 Antiterrorism/Operation Security Requirements

All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, controlled access areas, or require network access, shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the TPOC or to the contracting officer, within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil/courses/atl1/launch.html

1.12.1 Pre-screen candidates using E-Verify Program

The Contractor must pre-screen candidates using the E-verify Program (http://www.dhs.gov/E- Verify) to meet the established employment eligibility requirements. The vendor must ensure that the candidate has two valid forms of Government issued identification prior to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible candidates must be provided to the TPOC no later than 3 business days after the initial contract award.

1.13 Payment:

1.13.1 The government will make payment monthly, after the government has inspected and accepted the services, and the government has reviewed, approved, and processed the contractor’s invoice. The contractor shall submit the invoice to the TPOC and/or any other person that has been designated in the contract to receive the invoice.

1.13.2 The contractor must provide the contractor’s name, address, contract number, period of services completed, CLIN number, specific quantities of work performed, and total requested, for an invoice to be considered proper. The contractor shall submit the invoice by the fifth (5th) of the month for services completed the previous month or submit the invoice upon completion of all services, in accordance with the period of performance stated in the CLIN.

PART 2

DEFINITIONS & ACRONYMS

2.1 DEFINITIONS:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.10 SUBCONTRACTOR. One that enters into a contract with a prime contractor.

The Government does not have privity of contract with the subcontractor.

2.1.11 TECHNICAL POINT OF CONTACT (TPOC): shall be a person or persons at the field locations designated in this contract as the main individual(s) with whom the contractor will interact. The Technical Point of Contact represents and reports to the Contracting Officer.

2.1.12 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13 WORK WEEK. Monday through Friday, unless specified otherwise. NOTE: for this contract the work schedule is attached as Technical exhibit 4.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PAC Park Attendant Contract PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit TPOC Technical Point of Contact

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.1 Services: The Government will provide orientation and training on campground operations and the Recreation.gov computer system and remittance and fee handling procedures.

3.2 Facilities: The Government will provide a camp pad with water, sewer and fifty (50) amp electrical service. The camp site will also have a picnic table and fire ring.

3.3 Utilities: NA

3.4 Equipment: The Government will provide a computer and associated hardware, keyboard, report printer and paper, receipt printer and paper; office supplies, including but not limited to pens, paper, folders, stapler, markers and mailing supplies; hand held radio and charging base;

telephone; weather radio; and emergency cleaning supplies. All supplies must be shared between both Contractor Teams. Additional items may be provided if deemed necessary by the TPOC.

3.5 Materials: The Government will provide a gate attendant handbook outlining day to day operations, standard operating procedures and local information. The government will provide name tags and magnetic “Contractor Operated Vehicle” signs for contractor vehicles.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: NA

4.3 Materials: NA

4.4 Equipment: The Contractor shall provide:

4.4.1 Temporary Living Quarters

4.4.1.1 Contractors are required to provide an acceptable camping unit to serve as a living quarter. The Contractors camping unit will be parked on the provided full hook-up camp pad.

4.4.1.2 The contractor team shall be the sole occupants of their site - other family members and friends will not live with the contractor.

4.4.1.3 Overnight visitors of the contractor may stay in the contractor’s living quarters. Visitors, including family and friends, shall not enter the gatehouse at any time. Visitors having their own camping equipment shall occupy a regular campsite and receive no preferential treatment by the contractor in regards to fees, site assignments or Corps and Project policies. Visitors shall not utilize attendant site hook-ups. Operations Managers and their authorized representatives may limit the number of visitors and length of stays.

4.4.1.4 No personal items may be placed in the gatehouse without prior approval from the TPOC. The Government will not be liable for any lost, stolen, damaged, or destroyed personal items placed in the gatehouse.

4.4.2 Contractor Transportation: Contractors shall provide and maintain a fully operational vehicle, which can be utilized independently of their RV, for purposes of personal or contract-related duties. It is suggested that Contractors have a bicycle, ATV, or UTV for contract-related duties.

4.4.2.1 All motor vehicles, including motor bikes and similar vehicles used by contractors, shall be properly licensed, “street legal”, comply with all applicable state laws, and shall be operated in a safe and legal manner.

Contractors will obey all traffic signs, speed limits and off road vehicle restrictions.

4.4.2.2 Vehicles used for park patrols shall be in good condition, free from slogans, advertising, and offensive materials.

4.4.2.3 Contractor shall provide fuel necessary to perform tasks.

4.5 Insurance: The Contractor shall, at his/her own expense, provide and maintain insurance for the entire performance of the contract. Copies of the proof of insurance will be submitted to the Contract Administrator at the post award meeting. Cost of insurance should be included in the daily bid cost.

Minimum Requirements are:

General Liability Insurance ..................... $500,000 per occurrence

Automobile Liability Insurance ............... $500,000 per occurrence Bodily Injury ........................................... $200,000 per person & $500,000 per occurrence Property Damage ..................................... $20,000 per occurrence

4.6 Background Checks: The contractor is required to provide the government with a completed criminal history check for both members of the contractor team. Criminal history checks can be requested from the bidders’ home police or sheriff’s department. Passing a criminal history check is a requirement for award of the contract. The criminal history check will be requested from the apparent winning bidders prior to the award. Cost of background check should be included in the daily bid cost.

4.7 Flowers: A small flower garden is located around the flagpole and another behind the kiosk.

There are also several flower barrels near the gatehouse. Contractor is required to provide flowers for the gardens and flower barrels. Cost of flowers should be included in the daily bid cost.

PART 5

SPECIFIC TASKS

5.1 Basic Services. The contractor shall provide services including, but are not limited to:

providing information and assistance to the public, conducting inspection tours of the park and its facilities, controlling access to the park; monitoring visitor compliance with visitation and quiet hours, reserving sites and picnic facilities, posting and removing reservation signs, registration of campers, and fee collection and remittance reporting according to prescribed procedures. All contractual provisions shall be performed to the satisfaction of the Contracting Officer or the Technical Point of Contact.

5.2 Customer Assistance and Public Interaction. The primary role of Park Attendant is first and foremost to courteously assist visitors, and secondly to tactfully and respectfully inform customers of the rules and regulations in an attempt to gain compliance. Contractors are not rule and regulation enforcement personnel and shall not argue with, threaten, or harass uncooperative visitors. Contractors shall not attempt to detain, apprehend, or search any visitor or personal property. Contractors will not use profanity in the presence of the public, project personnel, or other contractors. Contractor shall notify and inform Ranger on Duty of all problems encountered.

5.2.1 Contractor must be able to interpret Title 36, CFR, Chapter III, Part 327, “Rules and Regulations Governing Public Use of Corps of Engineers Water Resource Projects,” as well as, park-specific policies, rules and requirements. Contractor shall act as point of contact for the visiting public for reporting emergencies and/or violations of law. Attendants shall assist public with information by answering telephones and questions at the gate house. Contractor shall report to Ranger on Duty all accidents, violations of law, disturbances, and situations that could affect the health and/or safety of the visiting public. Serious or life threatening incidents and/or emergencies shall be reported first to 9-1-1 and then to the Ranger on Duty. In the event Park Attendant Contractors are unable to contact a Park Ranger, they shall contact local law enforcement officers, and then report the incident to a Park Ranger as soon as possible. Rangers will handle each case on its own merit, in accordance with Corps Visitor Assistance Regulations and training.

5.2.2 Contractors shall greet customers in a friendly manner as they arrive at the park, and distribute information, such as pamphlets, brochures, maps, park rules and regulations, and project information. Contractors will assist visitors courteously and professionally, as necessary, by locating facilities, sites, park features and local attractions.

5.2.3 Contractor shall inform customers of park quiet hours and visitor hours as they enter the park. Contractors shall courteously ask visitors to depart at closing time and report violations immediately to Ranger on Duty.

5.2.4 Contractors shall deliver emergency and non-emergency messages to park users in accordance with Project policy. Contractors will immediately assist the public by summoning medical or emergency assistance when an emergency is observed or reported, and then contact a Park Ranger to report such incidents.

5.2.5 Contractors will oversee picnic shelters reservations and post reservations for both picnic shelters and individual campsites, as applicable. Posting of the reservations shall be completed a minimum of four days prior to the actual reservation date or as soon as the reservation is made if the reservation is made within fewer than four days prior to the reservation date. Contractors will remove the reservation signs upon completion of the shelter reservation and once the campsite has been occupied by the customer who made the reservation.

5.2.6 Contractors will maintain a daily log of park activities, including, but not limited to: accidents, incidents, emergencies, complaints, and problems. Contractors will maintain a written record of service vehicles such as cleaning and mowing contractors and law enforcement personnel. Contractors shall report complaints and incidents to Ranger on Duty. Records will be turned into project management personnel as instructed.

5.2.7 Contractors shall at all times present a courteous and helpful attitude toward all visitors and shall refrain from any conduct which will reflect unfavorably on the Corps of Engineers. Contractors will not discriminate against customers on the basis of age, race, color, religion, gender, sexual orientation, national origin, marital status, or disabilities. Any allegation of discrimination proven to be true as determined by the Government is cause for termination of the contract.

5.2.8 During performance dates and hours, Park Attendant Contractors will remain within hearing distance of government-furnished communications equipment (except when responding to emergencies if no portable units are provided). The gatehouse will be locked whenever unattended.

5.2.9 Contractors will not carry firearms in their vehicles or on their persons at any time, nor will firearms be allowed in gatehouse.

5.2.10 Contractors will comply with all regulations of Title 36, CFR, Chapter III, Part 327, “Rules and Regulations Governing Public Use of Corps of Engineers Water Resource Projects,” as well as, park-specific policies, rules and requirements. The Contractors will set the example by obeying all posted speed limits, and directional signs, and no driving vehicles off the road.

5.2.11 Equipment Loan Program: The Contractor will be responsible to operate and maintain the recreation equipment loan program which will include distributing equipment to registered guests and visitors. The Contractor will be responsible for ensuring the equipment is returned after use. The Contractor will inspect each piece of equipment after it is used and will notify the Technical Point of Contact of damages or safety hazards noticed. Further instructions for operating the equipment loan program will be given during orientation.

5.2.12 Lost and Found: The Contractors will accept and collect lost and found articles.

All items found, turned in, or reported lost will be recorded in the logbook. When recording items in the logbook, the date, time, location found, and names of individuals involved will be recorded.

5.2.13 Distribute Visitor Information:

5.2.13.1 The Contractors on duty will keep all brochure racks full of approved brochures and pamphlets. The Contractors will keep an inventory of brochures on hand and request more from the Technical Point of Contact or a Ranger as supplies become depleted.

5.2.13.2 The contractor will be provided with flyers, posters, schedules of events, and various other announcements by Corps of Engineers staff. The Contractor will post these items on bulletin boards and/or distribute them to incoming campers as directed. The Contractor will be responsible for removing outdated information. Only documents approved by the TPOC or provided by Corps of Engineers staff may be posted at the gatehouse, bulletin board or anywhere else in the park.

5.3 Fee Collection, Accounting and Processing: Contractors will maintain all records necessary for the administration of the user fee program. Guidance is provided at contractor orientation sessions. Park Attendant Contractors will be responsible for learning and operating the Recreation.gov computer program known as The Hub (a web-based program utilizing a laptop computer and associated hardware) to register campers. Park Attendant Contractors will need to be proficient in computer operations.

5.3.1 The Contractors will be required to operate the Recreation.gov computerized reservation system on the Government provided computer equipment. This equipment includes, computer, credit card machine, electronic cash register, report printer and receipt printer. The Contractors will not collect fees for picnic shelter reservations, campsite reservations, or campground walk-ins.

5.3.2 Reservations:

5.3.2.1 The Recreation.gov service, provided by the government service contractor, Booz Allen Hamilton, will provide advance and same day reservation services for the campsites in the Recreation.gov inventory.

Services provided through Recreation.gov include but are not limited to the following: receiving reservation requests, bookings, cancellations, changes, refund, and credit requests, and transmitting and reservation information to the Downstream campground.

5.3.2.2 During the scheduled contract period the Contractor will perform specific duties to implement the camper reservation program in accordance with established and provided procedures. Duties include, but are not limited to; receive daily arrival reports or incoming campers’ lists; check site availability for customers; check in/register campers, post reservations for picnic shelters a minimum of four days in advance; removing shelter reservation signs upon completion of the reservation; process reservations and early checkouts in a timely manner; and provide assistance with reservations to current customers.

5.4 Park Inspections:

Contractors will furnish sufficient transportation to, and will make a minimum of three

(3) inspection tours of the entire campground throughout the day. One inspection should be conducted in the morning between 7:00 am and 12:00 pm. A second inspection should be done between 12:00 pm and 2:00 pm. The third inspection should be conducted between 2:00 pm and 10:00 pm. Inspection tours can be conducted on foot, bicycle, atv, utv or vehicle. During inspections, Contractors will check for litter at camping and picnic sites, dogs off leash, vehicles parked on grass, violation of visitor hours, and all other violations of Title 36, CFR, Chapter III, Part 327, “Rules and Regulations Governing Public Use of Corps of Engineers Water Resource Projects,” or violations, park-specific policies, rules and requirements. If minor violations of this type are noted, Contractors should document all pertinent information such as vehicle tag numbers, names of witnesses, etc, and correct the problem, if possible, or report the problem to a Park Ranger. In cases of emergency, the Contractors will contact the appropriate local authorities, (police, fire, ambulance), and then contact the Ranger on duty or TPOC.

5.5 Park Cleaning and Maintenance:

5.5.1 Contractors will maintain the gatehouse and immediate surroundings in a clean, orderly, and sanitary condition at all times. This shall include, but not be limited to, sweeping, dusting, washing windows, and properly disposing of trash. General maintenance of all flower beds in the vicinity of the gatehouse will be part of this contract.

5.5.2 Contractors will maintain their assigned motor home/trailer site and adjacent living areas in a clean, clutter-free, sanitary condition at all times. No dog pens, horse corrals, poultry cages, or similar facilities for pets or raising of animals will be allowed, except as provided for in the subsection titled “Pets”. No washers, dryers, or excessive personal items will be permitted outside the contractor’s living quarters. Landscaping (garden and flowering plants) around contractors’ assigned site may be allowed after prior approval of the Technical Point of Contact.

5.5.3 The daily cleanings of the comfort stations and vault toilets will be performed by a cleaning contractor, not the Park Attendant Contractor. A copy of the cleaning schedule can be provided to the Contractor. The Contractors will be required to review campground facilities, based on a customer complaint, and report any deficiencies to the Technical Point of Contact or Ranger on duty.

5.6 Safety and Communication:

5.6.1 Severe Weather: In the event of severe and dangerous weather, the Contractors will monitor the weather radio and provide up-to-date information to the campground visitors. Visitors may be given the option to take shelter at the comfort station or at the Interpretive Center if the situation is occurring during Interpretive Center hours. The Downstream Campground does not have a designated storm shelter. If, by the judgment of the Contractor that his/her personal safety will not be compromised, the Contractor will patrol the campground and inform the guests of the pending potentially dangerous situation.

5.6.2 The Contractors will keep a written record of all complaints, compliments, and suggestions. After a four day work rotation the Contractors will ensure that any issues experienced during their work shift will be clearly communicated to the other Contractor team by writing messages, telephone message, log book, or verbally face-to face.

5.6.3 The Contractors will immediately report all situations that could adversely affect the health and safety of park visitors to the Technical Point of Contact or Ranger on duty. If neither the Ranger on duty nor the Technical Point of Contact can be reached, then the Contractor may contact Park Maintenance Personnel for assistance.

5.6.4 First Aid and CPR: The Contractors will maintain a Government supplied first aid kit at the gatehouse and will allow visitors access to it for use. The Contractors may be invited to attend Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) training with the Ranger staff if offered during the contract period. Safe self-training is also available for the attendants upon request.

The CPR, AED, and safe-self trainings are not required, but are highly suggested.

The Contractors will not be permitted to use the AED machine if not trained.

If the training is held during the scheduled days off of one of the Contractor teams, the team is welcome to attend the training but will not be compensated for that day.

5.7 Cooperation with Others: Contractors will cooperate with other Contractors, Volunteers, Corps of Engineers employees, and law enforcement personnel. Contractors will allow Corps employees to utilize communication facilities furnished by the government for official business.

Government contractors will be allowed to enter the park to perform their duties. Contractors shall maintain a congenial relationship with each other, including verbal and written communications as necessary to comply with the terms of the contract. Contractors shall not direct the performance of another contractor. If the performance of another contractor is questionable, the Technical Point of Contact should be contacted.

5.8 Flag: In the event the spotlight for the flag is not operational, it will be the Contractor’s responsibility to raise the flag by 8:00 a.m. and lower the flag at sundown. The flag shall be properly folded and stored when not in use. If there is an order for the flag to be at half staff, it will be the Contractor’s responsibility to lower the flag to half-staff and return after order has ended. The Ranger on duty will inform Contractor of these orders.

5.9 Flower garden and flower barrels: A small flower garden is located around the flagpole and another behind the kiosk. There are also several flower barrels near the gatehouse. It is the Contractor’s responsibility to perform minor maintenance of the flowers, during their shift.

Contractor is required to provide flowers for the gardens and flower barrels.

5.10 Contractor Code of Conduct and Appearance Standards

5.10.1 The Contractors will wear pants or long shorts, shirt, shoes, or boots while on duty. Shirts without sleeves or clothing displaying company or product logos are not permitted. Mini-skirts and short shorts are not permitted. A neat and groomed appearance will be maintained while performing duties in the park.

5.10.2 Tobacco products are not permitted inside of the gatehouse. Contractors on duty will be allowed to smoke in designated areas adjacent to the gatehouse provided cigarette/cigar ashes and butts are properly disposed.

5.10.3 Only the Contractors or his/her employees on duty are allowed to perform this contract. Visitors, friends, and others are not allowed to loiter or accompany the Contractor while on duty.

5.10.4 No alcohol or drugs are to be consumed while on duty. The Contractors will not be intoxicated at any time while performing any duties of this contract. If medication is taken that will inhibit the Contractor’s ability to perform this contract, an employee of the Contractor, or government forces may be used to perform the required duties. Periods of work performed by government forces will not be invoiced.

5.10.5 The Contractor will wear a nametag identifying him/her as the Corps’ representative. The “Contractor Operated Vehicle” sign will be displayed on the Contractor’s vehicle while in the campground performing contractual duties.

Nametags and the vehicle identification signs will be issued to the contractor during orientation.

5.10.6 PERSONAL PETS: Contractors shall comply with Title 36, Code of Federal Regulations, Part 327.11 (Control of Animals) which includes:

5.10.6.1 Contractors shall keep pets restricted to the interior of the living quarters or otherwise physically restrained by not longer than a six (6) foot leash all times. The TPOC will have the option of approving portable cages or containers for temporary (daytime) outdoor confinement of pets.

5.10.6.2 Contractor shall restrain pets to prevent contact with visitors. Except for service animals, pets are prohibited in or near the gatehouse.

5.10.6.3 Contractors shall be responsible for daily cleanup and proper disposal of pet waste.

5.10.6.4 The TPOC may require the removal of pets that are disruptive and impact park operations (barking dogs, aggressive behavior, etc.)

5.10.6.5 Contractors shall keep pets clean, free of foul odors and have all vaccinations current and shall maintain current records.

5.10.6.6 Contractors shall be liable for any damage to government facilities, damage to park visitors’ property, or personal injuries caused by their pets.

5.10.6.7 Failure to comply with these provisions could result in termination of the contract.

PART 6

APPLICABLE PUBLICATIONS

6 Publications:

6.1 The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures, including the following:

6.1.1 Title 36, CFR, Chapter III, Part 327, “Rules and Regulations Governing Public Use of Corps of Engineers Water Resources Projects,” Download Here

6.1.2 Downstream Campground specific rules (Technical Exhibit 6).

6.1.3 EM-385-1-1 Department of the Army Health and Safety Requirements. Download

Here

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7 Attachment/Technical Exhibit List:

7.1 Technical Exhibit 1 – Performance Requirements Summary

7.2 Technical Exhibit 2 – Deliverables Schedule

7.3 Technical Exhibit 3 – Estimated Workload Data

7.4 Technical Exhibit 4 – Work Calendar (Attached Separately)

7.5 Technical Exhibit 5 – Sample Invoice (Attached Separately)

7.6 Technical Exhibit 6 – Downstream Campground Map and Rules (Attached Separately)

7.7 Technical Exhibit 7 – Contractor Data Sheet

7.8 Technical Exhibit 8 – Work History

7.9 Technical Exhibit 9 – Reference Sheet

W9128F21Q0036

TECHNICAL EXHIBIT 1

PERFORMANCE REQUIREMENTS SUMMARY

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective Performance Standard Performance Threshold Method of Surveillance

PRS # 1.

The contractor shall operate the Recreation.gov reservation system

The contractor shall operate the reservation system as described in 5.3.8

More than three failures during a contract period can result in termination of the contract

Periodic surveillance

PRS # 2

The contractor shall provide customer service

The contractor will provide customer service to the public as described in 5.2

No more than one validated complaint from the public within a 30 day period or one failure of surveillance in a 30 day period. More than three validated complaints in a contract year can result in termination of the contract

Periodic surveillance or validated customer complaint

PRS # 3

The contractor shall properly handle all reservations

The contractor shall properly handle all reservations as described in 5.3

Zero deviation from standard. More than two failures during the contract period can result in termination of…