2018_solid_waste-refuse_PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

SOLID WASTE COLLECTION AND DISPOSAL

NIMROD AND BLUE MOUNTAIN LAKES

Part 1

General Information

1. GENERAL: This is a non-personnel services contract to provide Solid Waste Collection and Disposal Services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein.

Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Solid Waste Collection and Disposal Services as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: Nimrod Lake and Blue Mountain Lake serve as flood control reservoirs, with a total of nine (9) recreation areas, and two (2) administration/office areas. These areas require collection and disposal of solid waste on a recurring basis.

1.3 Objectives: Objectives of this contract include the following:

- Solid waste removal from all dumpsters in accordance with the collection schedule

- Policing of area around dumpster

- Washing down/cleaning/deodorizing dumpster if needed

- Timeliness of services

1.4 Scope: Solid waste collection and disposal services. Services include complete removal of trash and debris from each dumpster, on each scheduled service day, or on each optional unscheduled service day. The contractor shall accomplish complete removal of all solid waste in dumpster, deodorize trash container, and police grounds around trash container on each scheduled service day.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (2) 12-month option years. The Period of Performance reads as follows:

Base Year: 01 August 2018 thru 31 July 2019 Option Year I: 01 August 2019 thru 31 July 2020 Option Year II: 01 August 2020 thru 31 July 2021

1.6 General Information

1.6.1 Quality Control : The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The Contractors Comprehensive Quality Control Plan shall be submitted to the Contracting Officer or his representative within 30 days of contract award, and within 5 working days when changes are made thereafter. After acceptance of the quality control plan, the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: The below listed holidays are those observed by the Federal Government. If shown on the schedule of service days, the contractor will be expected to perform services on the day after the observed holiday listed below.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 8:00 a.m. and 4:00 p.m., Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at Nimrod and Blue Mountain Lake park areas, and administration areas. The number and location of dumpsters are specified on the schedule.

1.6.6 Type of Contract: The government will award a firm fixed price contract.

1.6.7 Security Requirements: See Section 7.

1.6.7.1 PHYSICAL Security: Not applicable

1.6.7.2 Key Control: Not applicable. The contractor will not be furnished any government keys.

1.6.7.3 Lock Combinations: Not applicable. Contractor will not be furnished any lock combinations.

1.6.8 Special Qualifications: All contractor employees must possess a valid State of Arkansas drivers license.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: The follow personnel are considered key personnel by the government for administration of this contract:

Aaron McGee, Operations Manager

Tommy Mark Green, Assistant Operations manager

Dennis Pistole, Supervisory Civil Engineering Technician

The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00 a.m. until 4:00 p.m. Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.6.12 Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor shall ensure all contract employees and subcontractors shall conduct themselves in a proper manner at all times. Employees must not be under the influence of nor consume alcoholic beverages or drugs (unless prescribed by a physician) while on duty. Since the majority of work will be performed in the presence of the general public, the conduct of all employees and/or subcontractors is critical and will be closely monitored. Clothing and other safety apparel as required in the Safety Manual shall be worn. No open-toed shoes, sleeveless shirts, or shorts shall be allowed. Clothing shall be clean and neat in appearance.

1.6.13 Environmental Requirements: The Contractor shall comply with all Federal, State and local environmental laws, rules and regulations. Any apparent conflict between compliance with such Federal, State or local laws, rules and regulations and compliance with the requirements of the contract shall be immediately brought to the attention of the Contracting Officer or the Contracting Officer’s Representative (COR) for final resolution. The Contractor shall notify the Contracting Officer or COR in writing in addition to any verbal notification of such conflicts. The Contractor shall be liable for any fines, penalties, and costs that result from violations of, failure to comply with, all such Federal, State and local laws, rules and regulations.

While performing work under this contract, the Contractor and his/her employees’ vehicle operation and conduct shall conform to Title 36, Code of Federal Regulations, and other State regulations. No vehicles shall be operated off developed roadways (unless directed to do so), or in excess of posted speed limits and directional signs, or in a careless, reckless or negligent manner.

1.6.14 Contractor Travel: Not Applicable

1.6.15 Other Direct Costs: Not Applicable

1.6.16 Data Rights Not Applicable

1.6.17 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI.

The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.18 PHASE IN /PHASE OUT PERIOD. Not Applicable

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor having a contract to provide specific supplies or service to the government.

The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Is defined as Monday through Friday, unless specified otherwise.

2.1.13 SOLID WASTE REMOVAL. Removal of trash and debris from designated trash containers and disposal in accordance with state and local laws and ordinances.

2.1.14 POLICING. Picking up and disposing of trash from around trash containers.

2.1.15 CLEANING. Cleaning trash containers in accordance with the Performance Work Statement.

2.1.16 TIMELINESS. Timeliness is defined as removal of solid waste from trash containers, on the dates listed in the schedule of services and within the hours listed, or the removal of solid waste on an optional unscheduled service date within 24 hours of initial notification.

2.1.17 SCHEDULED SERVICES DATES. Services for the removal of solid waste from parks, dams, and administration areas on the dates specified.

2.1.18 FOREIGN MATERIAL. Material not installed or applied as a part of the fixture or facility such as dirt, debris, trash, leaves, hair, limbs, or other material, which may attract or hide vermin or pose a health risk to the public.

2.1.19 DEFECT. An instance of noncompliance with a service requirement. A defect may be caused by either non-performance or unsatisfactory performance.

2.1.20 MAJOR DEFECT. A major defect is a defect that is likely to reduce materially the usabiity of the unit of services for its intended purpose. A major defect is a defect that judgement and experience indicate would result in hazardous or unsafe conditions for individuals using, maintaining, or depending upon the service delivery or a defect that judgement and experience indicate requires corrective action to achieve substantial compliance with an established standard. A major defect is also classified as a collection of 2 or more minor defects in the same general area, both close to each other.

2.1.21 MINOR DEFECT. A minor defect is a defect that is not likely to reduce materially the usability of the unit of service for its intended purpose, or is a departure from the established standards having little bearing on the effectiveness of the unit of service. A minor defect is a defect that judgement and experience indicates is not a substantial deviation from requirements and generally does not require re-performance for overall performance to be considered as satisfactory.

2.1.22 STANDARD. A standard is a desired condition, value, or measure by which a service or product is judged to meet a specification or requirement.

2.1.23 CRITICAL ELEMENT. A critical element is a task, procedure, or operation which has been determined to be mandatory to fulfill the condition, value or measure comprising a standard.

2.1.24 NON-CRITICAL ELEMENT. A non-critical element is a task, procedure, or operation which has been determined to be essential to the overall condition, value, or measure comprising a standard, but will not constitute a substantial deviation (major defect) from the standard unless viewed in the context of repeated unsatisfactory performance or non-performance.

2.1.24 INSPECTION. The examination and testing of supplies or services to determine whether the supplies or services conform to the contract requirements. Inspection is the process of measuring, examining, testing, or otherwise comparing the unit of service with the requirements.

2.1.25 UNSCHEDULED SERVICES. The Government may require the Contractor to perform removal services after normal working hours, on unscheduled days, or perform multiple services on particular dumpsters during major holidays or heavy use periods. The Contractor shall be notified by the COR, a minimum of six hours in advance on scheduled service days and four hours in advance on unscheduled service days, of the need for additional unscheduled services.

2.1.26 DISINFECT. Application of a mild commercially available disinfectant solution containing cleaner and deodorant diluted to the Association of Official Agricultural Chemists (AOAC) recommended rating for destruction of bacteria.

2.1.27 WASH DOWN. Cleaning with water hose and nozzle or power washer to remove dirt, trash, insects, and other foreign material stuck to the dumpster and dumpster lid assemblies.

2.2. ACRONYMS

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial Off the Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii)

POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program QDR Quality Deficiency Report TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES: NOT APPLICABLE

3.1. Services

3.2 Facilities

3.3 Utilities

3.4 Equipment

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General : The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: Not Applicable.

4.3. Materials : The Contractor shall provide all materials and supplies, fuel, deodorizer, etc. to complete the services.

4.4. Equipment . All vehicles used in performance of this contract shall be kept clean and in safe operating conditions and shall be clearly marked with an all weather identification sign showing the Contractor’s name, type of business and address.

Vehicles shall be specifically designed for refuse collection and shall possess watertight bodies which do not permit loss of refuse. Open-box truck, with or without canvas, shall not be used. The enclosed packer-type truck shall be kept in a safe operating condition and shall be kept clean and odor free while performing disposal operations. Contractor to have capability of obtaining replacement equipment/vehicles for backup to insure completion of contract requirements in the event of breakdowns or other equipment problems. All vehicles shall be equipped with a functional backup alarm which can be heard above all other noise in the area including possible construction equipment.

In the event of an equipment breakdown, if a substitute vehicle is to be used, the COR will be notified IN ADVANCE, to obtain approval for the use of such vehicle. Non compliance with this Critical Element will be grounds for a Cure letter to be written to the Contractor.

4.4.1 Containers. The Contractor shall furnish the number of containers specified in Schedules A & B, for the specified dates. The Contractor shall insure that containers are in place on the beginning dates of the schedules, or on the date specified by the COR. The Contractor shall furnish trash bins of the minimum sizes indicated in this contract. All bins shall have lids constructed of plastic or lightweight sheet metal. All drain plugs shall remain in place while dumpster is in use.

Bins shall be maintained in good operable condition and those which become damaged or unsightly, as determined by the COR, shall be repaired, repainted or replaced.

4.4.2 Changes to Frequencies and Quantities. The Government reserves the right, should it become necessary, to decrease or increase service frequencies or dumpster quantities in any or all parks or portions of parks. The Government may also, at any time during the duration of this contract, close any park or portion of a park and delete any subsequent services. A thirty day notice will be given to contractor prier to park closing.

4.4.3 Moving and Repair of Dumpsters. All containers in locations that may be inundated during lake rises shall be moved to approved areas prior to inundation and returned to original location when lake level recedes. The Government will inform the contractor of any necessary dumpster relocations due to lake rises. Moving, cleanup and maintenance of all containers are the responsibility of the Contractor and all related costs shall be included in the unit price. No additional payment will be made for dumpsters moved within parks or compound. Containers damaged by any cause will be promptly cleaned, repaired, and repainted if necessary at not additional cost to the Government.

4.4.4 Route Schedule. The Contractor shall submit for the approval of the Contracting Officer, a work schedule of pickup routes with approximate times (to the nearest hour) of performance for all scheduled work days. The Contracting Officer must be notified of any deviation from this schedule.

4.5 Permits: The contractor shall, without additional expense to the government, be responsible for obtaining any necessary licenses and permits, and for complying with any applicable Federal, State, and Municipal laws, codes, regulations, in connection with prosecution of the work.

4.6 Disposal Fees and Disposal of Refuse: The contractor will be responsible for all disposal fees charged by the sanitary landfill. Contractor shall properly dispose of solid waste material in a State of Arkansas approved sanitary disposal facility.

Before beginning work the Contractor shall furnish a letter of permission to dump from the sanitary disposal facility to be used; and also a copy of the State permit and/or license number. In addition, copies of receipts for payment to the disposal facility shall be submitted with the contractor’s invoice when requested by the COR.

4.7 Damage to Government Facilities. The Contractor shall be responsible for any damages to government property and facilities that occur as a result of work performed as part of this contract. Caution shall be taken when working in or around government facilities. If damages occur, the Contractor shall repair or replace damaged features or facilities to the standards or specifications for which they previously existed, as determined by the COR. If the Contractor fails to perform adequate restoration, the government reserves the right to have the work completed, and take the necessary actions, including withholding payment, to assure that restitution is made.

4.8 Telephone Requirement. Any successful bidder will be required to have a telephone in his home or place of business during the entire contract period, and the number of this telephone must be furnished to the Operations Manager. If an answering service is used, it must be checked daily and incoming calls returned by 9:00 a.m. the next business day.

4.9 Required Performance Capability. Specified pickups and disposals will be required on the same day in all areas for which the contract schedule specifies. The Contractor must have sufficient labor, equipment and supplies, to perform all specified services in a satisfactory manner on the scheduled dates.

4.10 Defective Work. All work shall be performed as specified. If the services are found to be defective in workmanship or otherwise not in conformity with the specifications and requirements, the Government shall have the right to reject such service. The work shall then be performed as specified without additional cost to the Government.

4.11 Acceptable Quality Level. The acceptable quality level (AQL) is: Containers shall be emptied and cleaned as scheduled or as called for.

4.12 Equipment. A list of equipment available to perform the required work must be submitted to the Contracting Officer's Representative (COR) prior to performance of services. The COR reserves the right to inspect all equipment and material prior to and during the award period of the contract. The type equipment required is listed below.

Truck: An enclosed packer-type or roll-off collection vehicle designed specifically for handling the type and size refuse containers to be deployed shall also be used for hauling the solid waste. The truck(s) shall be kept in a safe operating condition and shall be designed to keep the solid waste and liquids contained during transit and at all other times.

Air-water jet cleaning equipment: Pressure-type, with minimum 40 psi capacity, for dispensing disinfectant and cleaner.

Hand-operated pump type sprayer to be used for spot cleaning and disinfecting small areas. (One per each truck deployed.)

Dumpsters, 4 or 8 cubic yard containers shall be deployed as indicated

Note: The Contractor must provide a sufficient number of trucks to empty all dumpsters on scheduled dates.

4.13 Payment. The Contractor shall be paid only for work accomplished in accordance with these specifications and accepted by the Contracting Officer's Representative. Payment will be based on the size and number of the containers emptied, (for example: 3 yards of trash emptied from an 4 yard container - payment will be for 4 yards; 6 yards of trash emptied from a 8 yard dumpster – payment will be for 8 yards) The amount of trash contained in the dumpster will not affect the amount of payment for that particular dumpster. The original copy of the invoice shall be submitted to the Nimrod-Blue Mountain Field Office by the 31st of each month.

4.14 Unscheduled Pickups. In the event an unscheduled pickup service is required, such as holidays or heavy use periods in the parks, the contractor will be notified a minimum of 6 hours in advance of the need for the unscheduled pickup services with a maximum of 24 hours to respond. The contractor will be paid the scheduled unit price for the number of dumpsters serviced.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide services for removal and proper disposal of all solid waste refuse from public use areas and administration areas of Nimrod and Blue Mountain Lakes. The services under this contract shall be performed during the period of 1 September 2015, or date of award, whichever is later, through 31 August 2016. If the government exercises the option to renew, the contract/work performance period for the renewal years will begin on 1 September and continue for one year. This contract, at the option of the government, may be renewed for four additional years. A solid waste removal service shall include the following:

(a) Solid Waste Removal from Dumpster

(b) Policing of Dumpster Areas

(c) Cleaning/Disinfecting Dumpsters

(d) Timeliness

5.1.1 Solid Waste Removal. Complete removal of trash and debris from dumpster on each scheduled service or each unscheduled service. (Critical Element)

5.1.2 Policing. At each pickup location, empty all contents of each container on specified dates and remove all waste left outside the container within a radius of 20 feet, or inside the fenced areas, whichever is the greater distance. Any waste spilled during pickup operations shall be recovered. If any liquid spills occur, the Contractor shall clean and disinfect the area. (Critical Element)

5.1.3 Cleaning/Disinfecting. Containers must be maintained in a sanitary condition. As a minimum, dumpsters or bins shall be cleaned each scheduled pickup during the period May 15 through September 15 and twice each month for the remainder of the year that pickups are required. The cleaning water shall contain a cleaning solution, deodorant and disinfectant compound manufactured for the purpose of cleaning garbage containers and shall be mixed to the manufacturer’s recommendations. All residue from wastes placed in the container shall be completely removed at the time of cleaning, and all residue from cleaning shall be removed and disposed of off site. (Non-Critical Element)

5.1.4 Timeliness. Remove solid waste from every dumpster on dates listed in Attachment B, within the hours listed in paragraph C.1.5 and remove solid waste from specific dumpster(s) within 24 hours of notifications of optional unscheduled service. (Critical Element)

Note: Failure to perform satisfactory one (1) or more critical elements, or two (2) or more non-critical elements would be considered a major defect in a solid waste removal service.

5.1.5 Contractor Exposure Hours/Monthly Volume of Trash: The number of hours worked by the contractor under this contract shall be reported to the Nimrod-Blue Mountain Project Office each month when contractor submits monthly invoices. In additional, the contractor shall report the monthly volume of trash, by ton, delivered to the landfill.

5.1.6 Methods of Surveillance There are three methods of surveillance that may be applied in this contract:

Planned sampling Validated customer complaints Unscheduled inspections

The first method is the primary method of inspection under this contract. The latter two methods are complementary to the first. That is, ordinarily the QASP will require application of planned sampling for each performance task in the specifications, while the latter two methods will be used on an occasional basis to support planned sampling. The Government has the unilateral right under the terms of the contract to change the method of surveillance used at any time. In the event of such a change, the QASP shall be revised to include the appropriate surveillance method.

PLANNED SAMPLING. Planned sampling is an approach that anticipates surveillance of subjectively selected tasks. The sample size is usually based on QAE time availability. Typically, the sample selected for surveillance is heavily slanted toward areas perceived as user critical. There is, therefore, no basis to assume that the conditions found in the sample inspected accurately represent the balance of the un-inspected work.

CUSTOMER COMPLAINTS. Customer complaints stimulate another type of surveillance. It is reasonable to anticipate receipt of such complaints no matter how good the services provided. Upon investigation by the surveillance staff, some of the complaints will be validated as actions (or inaction) in violation of contract requirements. Others will not, usually because the complainant was anticipating something not required by the specifications. As a result, customer complaints shall be investigated within 24 hours of receipt of the report, and if verified, will be used as appropriate for selection of an area for further inspection in future planned samples, or as a basis for deduction in payment. In order for the customer complaint to be used as a basis for deduction, the complaint must be received on the day that the alleged unsatisfactory services were provided, investigated by the QA staff and verified, and the Contractor notified in accordance with the procedures stated in the contract. If the required corrective action is not made in the specified time period, a deduction may be made in accordance with the provisions of the payment deductions clauses.

UNSCHEDULED INSPECTIONS. This approach is used with planned sampling, particularly if there has been a pattern of performance deficiencies that need special attention. The QA Manager, Field Office Manager, Operations Manager, or other managers directly responsible for maintenance and services may initiate unscheduled inspections. Those unscheduled inspections initiated due to patterns of performance deficiencies noted during planned sampling shall be conducted using the normal inspection checklists. Such inspections shall be in addition to planned sampling inspections. Unscheduled inspections also include happenstance events that are noticed during planned surveillance or non-surveillance activities. In these cases, discrepancies noted by non-QA personnel shall be reported for verification as with customer complaints.

Discrepancies noted by QA personnel during planned sampling of other areas shall be investigated and reported to the Contractor for correction as appropriate. Such discrepancies shall then be handled the same as those noted during planned sampling.

5.2. Task Heading. Not Applicable.

5.3. CONTRACTOR MANAGEMENT REPORTING (CMR) Not Applicable

5.4 CONTRACTOR SAFETY MEETINGS. The Contractor shall conduct a safety meeting at least monthly with contractor personnel to discuss potential safety hazards. All employees shall be briefed on safety procedures including such things as vehicle operation, use of cleaning compounds, first-aid, visitor protection, and reporting of accidents/injuries.

5.5 CORRECTION OF DEFICIENCIES: The Contractor shall correct safety deficiencies as directed by the Contracting Officer’s Representative.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

Corps of Engineers Safety and Health Requirements Manual, EM385-1-1, dated 1 March 2015

The Contractor shall comply with all current provisions of the Occupational Safety and Health Act (OSHA)(www.osha.gov/comp-links.htm), in addition to the standards of the Corps of Engineers manual EM385-1-1, Safety and Health Requirements Manual (www.usace.army.mil/inet/usace-docs/eng-manuals/em385-1-1/toc.htm). Particular emphasis shall be placed on the Contractor’s safety plan and the reporting provisions. MSDS sheets are required on all products used in the performance of this contract. All serious accidents (those resulting in death or injury requiring medical attention) shall be reported immediately. The contractor shall maintain an accurate record of, and shall report to the COR, all accidents within 24 hours of the occurrence.

Part 7

SECURITY

7.0 Security Requirements Level II.

7.1 General Overview.

7.1.1 All Contractor and Subcontractor Employees (CSEs), regardless of citizenship status, working under this contract and/or applicable task orders shall obtain favorable adjudication of their individual security screening/background investigation by the SWL-District Security Officer (DSO) and must present documentation (see paragraph 3.) to prove citizenship and identity.

7.1.2 Background check/investigation disqualifying factors include: Any felony conviction, or misdemeanor conviction within the previous five years for a crime of violence, drug use/possession, theft or fraud.

7.1.3 If an individual’s record check and/or background investigation reflects a history of conduct that involved questionable judgment, lack of candor, dishonesty, or unwillingness to comply with rules and regulations, the determination shall be made that the individual’s presence onsite, supports an unacceptable risk-judgment, being issued by the SWL-DSO.

7.1.4 Security protocols dictate CSEs, that have not completed the requirements of paragraph 2. and 3., shall not be allowed on the site unescorted. Advance coordination with the Contracting Officer’s Representative (COR) and DSO is required for escort of uncleared CSE’s.

7.2 Personnel Security Investigation Package.

7.2.1 Prime Contractors shall submit the following package for each CSE to the COR within three (3) working days after Notice to Proceed is issued, OR a minimum of ten (10) working days prior to the date the Prime Contractor requests unescorted access for a CSE in and/or around all District facilities.

7.2.2 An SWL Form 487 Contractor Required Information Form.

7.2.3 An original Optional Form (OF) 306 with CSE signature as Appointee.

7.2.4 A copy of the USACE-Little Rock District National Background Screening Consent/Release Form (credit card information blackened out) that was submitted to SSCI by the contractor at the contractor’s expense.

7.2.5 The investigation package shall be transmitted in a sealed envelope together with a transmittal letter attached to the outside of the envelope for each applicant with the following information:

7.2.6 Contract Number and Title.

7.2.7 Contracting Officer’s Representative Name, Office Phone Number and Cellular Number.

7.2.8 CSE’s Full Name and Contact Information.

7.2.9 Prime Contractor Name, Address, and Telephone Number (IF APPLICABLE).

7.2.10 Security Investigation packages shall be forwarded by the COR to the SWL-DSO for processing and adjudication.

Incomplete forms, illegible forms, etc., shall be returned for correction and shall delay the CSE from beginning work.

7.2.11 If there is any change in personnel (whether an addition or replacement) at any given time, throughout the duration of the contract, those new personnel must be vetted and approved by the SWL-DSO, IAW the requirements contained herein, prior to being granted any access to any USACE property.

7.3 Access Approval.

7.3.1 The DSO shall notify the COR that the CSE has fulfilled the initial requirements for a Temporary or Permanent Approval to begin work. If the DSO determines that a CSE shall require fingerprints, the DSO shall provide on-site fingerprinting once per contract, or when a contractor has a minimum of five CSEs requiring fingerprinting. Alternate sites may be used providing the fingerprints are taken electronically, printed on a Standard Fingerprint Form FD-258 and forwarded to the DSO for processing. This shall increase processing times by up to ten (10) working days.

7.3.2 If fingerprint requirements (ref. paragraph 3.a) apply, then each CSE shall be subject to fingerprinting at the worksite by DSO personnel. Refusal to be fingerprinted shall be grounds for immediate removal from the site.

7.3.3 Approval for site entry: Each CSE shall have in their possession the written approval by the Government to begin work, and one (1) of the following forms of identification:

7.3.4 Driver’s License/ID Card issued by a state, or outlying territory, of the U.S. Government.

7.3.5 ID Card issued by federal, state, or local government agency/entity with photograph.

7.3.6 U.S. Passport (current).

7.3.7 In addition to one of the forms listed above, each short term CSE shall have their original social security card, and one of the following original citizenship validating documents in their possession on the CSE’s first day on site:

7.3.8 U.S. Birth Certificate.

7.3.9 U.S. Certificate of Citizenship-INS.

7.3.10 U.S. Certification of Naturalization.

7.3.11 FS-545, Certificate of Birth Abroad.

7.3.12 U.S. Certificate of Report of Birth.

7.3.13 U.S. Consular Report of Birth Abroad.

7.3.14 Final Government approval/disapproval may occur IAW paragraph 3. (above) WITHOUT fingerprinting, however in the event that fingerprinting is required the following applies: Final Government approval/disapproval shall normally be provided within five (5) working days after electronic fingerprints have been submitted by the DSO. Note: This is an estimate based upon many factors involved in the process of transmitting, receiving, and adjudicating electronic fingerprints.

All approvals, approvals with restrictions, or disapprovals provided by the Government shall be considered final, with no appeal rights for the contractor or the individual under review.

Note: The DSO shall be given five (5) days advance notice to be On-Site to collect fingerprints. CSEs shall not be permitted to access the site until approved by the DSO.

7.4. Forms and Attachments.

7.4.1 The USACE-Little Rock District National Background Screening Consent/Release Form shall be provided by the COR upon award of contract. The contractor shall fax a completed copy of the USACE-Little Rock District National Background Screening Consent/Release Form to SSCI at 1-866-996-1292 and include a copy in the security investigation package (credit card info blackened out). Information pertaining to SSCI can be located at the following web address:

http://www.ssci2000.com. Payment for the preliminary background investigation is the responsibility of the contractor.

7.4.2 A typed OF-306 shall be included in the security package, affixed with original date and signature as an appointee. The OF-306 shall be provided by the COR or may be found at the following web site:

http://www.opm.gov/forms/pdf_fill/of0306.pdf.

7.4.3 The SWL Form 487, Contractor Required Information Form, shall be provided by the COR upon award of contract.

The contractor shall provide a separate typed District Contractor Required Information Form for each CSE to the DSO the first day the CSE is on-site while CSEs are being fingerprinted (if fingerprints are required).

7.4.4 Additional Vetting/Screening. It is important to understand, that in our ever changing world, the above requirements can not possibly account for 100% of all potential circumstances. At any given time, personnel may be subject to additional scrutiny, on a case by case basis, at the discretion of the DSO.

7.5. Mandatory Training and other Requirements for all Contractor/Subcontractor Personnel.

7.5.1 Training: IWATCH / Corps Watch Suspicious Activity Reporting (AT/OPSEC Cover Sheet, pg. 2, Section G, 4).

7.5.2 In modern times, Security is simply EVERYONE’s responsibility. We owe it to our organization, our families, and ourselves to constantly be vigilant about what goes on around us. Trust your instincts. We rely on our senses every day of our lives. If a behavior or activity makes you feel uncomfortable, report it. If it doesn’t look, sound, or smell right, report it.

The simple rule is, “If you see something, say something!”

7.5.3 The contractor and all associated sub‐contractors shall brief all employees on the local iWATCH, Corps Watch, or See Something, Say Something program (training standards provided by the requiring activity ATO – contained herein, below).

This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after contract award.

7.5.4 Give as many details as you can and report, at a minimum, the following:

7.5.6 What you witnessed including the date, time and location?

7.5.7 Description of who was involved?

7.5.8 Male or Female?

7.5.9 Height, build, hair/skin color, and age?

7.5.10 English speaking or otherwise?

7.5.11Vehicle description /license number?

7.5.12 Have you seen this activity before?

7.5.13 How to report:

7.5.14 In an emergency – call 911.

7.5.15 Notify your immediate supervisor and COR.

7.6. Other Requirements: Pre-screen candidates using E-Verify Program (AT/OPSEC Cover Sheet, pg. 2, Section G, 15).

7.6.1 The US Army Corps of Engineers is a federal organization, wholly committed to observance of, and compliance with, all federal, state, and local laws, governing prerequisites for persons meeting established employment eligibility requirements.

7.6.2 The Contractor must pre‐screen Candidates using the E‐verify Program (http://www.dhs.gov/E‐Verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification, in order to ensure the correct information is entered into the E‐verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award.

TECHNICAL EXHIBITS

8. Attachment/Technical Exhibit List:

8.1 Attachment 1 – Technical Exhibit 1 – Performance Requirements Summary

8.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule

8.3. Attachment 3/Technical Exhibit 3 – Quality Assurance Surveillance Plan.

8.4. Attachment 4/Technical Exhibits – Park Maps

A. Blue Mountain Lake Area B. Nimrod Lake Area

8.5. Example Invoice

8.6. Example Payment Computation

TECHNICAL EXHIBIT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement.

These thresholds are critical to mission success.

Performance Objective

Standard Performance Threshold (This is the maximum error rate. It could possibly be “Zero deviation from standard”)

Method of Surveillance

PRS # 1.

The contractor shall provide solid waste Pickup and disposal services IAW PWS Parts 4 and 5 of this contract.

The contractor provided Solid Waste Removal

Zero deviation from standard

Planned

PRS # 2

The contractor shall police the area

Complete removal of all solid waste in and around trash container.

No more than 1 complaint per month

Planned

PRS # 3

The contractor shall repair/clean/deodorize trash containers when needed

Trash containers shall be in good condition, clean, painted, and odor free upon completion of each pickup service

No more than 1 complaint Per month

Planned

PRS # 4

Timeliness

All work will be provided IAW furnished service schedules

Zero deviation from standard

Planned

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To

Contractor’s Safety and Hazards Analysis Plan

One time, before work begins

One original copy to

COR

Electronic copy Kathy.D.Jones@usa ce.army.mil

Contractor’s Quality Control Plan Mod to QCP

30 Days after award

Within 5 days after change

One original copy to

COR

Electronic copy Same as above

Contractors Monthly Manhours/Exposure Report. Monthly volume of trash

Within 3 days after end of each month

One Electronic format Same as above

Invoice Monthly, within 3 days after end of each month

One Electronic format Same as above

Certificate of Insurance

Before work begins Yearly thereafter, upon policy renewal

One Paper, hard copy and electronic format

Same as above

TECHNICAL EXHIBIT 3

QUALITY ASSURANCE SURVEILLANCE PLAN

QUALITY ASSURANCE SURVEILLANCE PLAN

SOLID WASTE REMOVAL AND DISPOSAL

7.3. INTRODUCTION. Quality assurance (QA) is a program undertaken by the Government to ensure that the contractor offers for acceptance products and services which conform to contract requirements. In this case, the Government is contracting for solid waste removal and disposal services. This Quality Assurance Surveillance Plan (QASP) will assist the QAE or others in monitoring the contractor's performance in a systematic way. This QASP provides a written plan that details what is to be evaluated, how evaluations are to be accomplished, frequency of evaluations, and evaluation parameters.

It includes Sampling Guides, Surveillance Checklists, and other information that the QAE should have to provide effective

QA.

7.3.1 QASP CONTENTS. The QASP comes in two parts, the general information that describes the overall requirements, procedures, surveillance methods, and other data that applies to the Sampling Guide. A Sampling Guide may cover one or more CLINS. This QASP contains only one Sampling Guide for the contract as whole. The Sampling Guide contains the information needed to perform surveillance of specific contract requirements. It contains a description of the contract requirements; identifies the primary method of surveillance, maximum allowable degree of deviation from requirement (AQL), the lot description or lot size, the level of surveillance, sample size, sampling procedures, inspection procedures, analysis procedures, suggested actions, payment computation examples, and related attachments.

7.3.2 QAE TRAINING. Personnel tasked with monitoring the Contractor's performance of solid waste collection and disposal services must be adequately trained in QA methods and procedures in order to effectively implement the activity's QA program.