Draft_SOW_Temecula_Clinic.docx

DRAFT STATEMENT OF WORK

NAVY TEMECULA OUTPATIENT CLINIC

TEMECULA, CA

SECTION 1 - OVERVIEW

1.1 Customer Overview

Navy Medicine West (NMW), Installation and Logistics (I&L M4) is responsible for the programming, planning, design, construction and initial outfitting (IO) of U.S. Navy medical treatment facilities located at Temecula Outpatient Clinic, CA. NMW is chartered with modernizing hospitals, clinics, medical office buildings, warehouses, vet clinics, and wellness centers to meet mission objectives. To meet the IO requirements, NMW/I&L M4 requires a contracting vehicle that utilizes experienced companies, suppliers and vendors who are able to rapidly respond to multiple requirements, meet constrained project schedules, and provide a variety of commodities, products and IO services - from planning through warranty. The contracting vehicle, of which this Statement of Work (SOW) is a part, enables the Navy to standardize execution, minimize acquisition lead-times and costs, work multiple projects concurrently and complete projects on schedule.

1.2 Project Overview

The Temecula Outpatient Clinic is a NMW project designed to place a DOD medical facility near the military dependent population off base, allowing for easier access to health care. This project is funded by TRICARE.

The Outpatient Clinic is in an approximately 22,339 SF leased space. The General Services Administration (GSA) is the construction agent, and have awarded a contract to perform tenant improvement construction. The Outpatient Clinic will contain Medical Home Port facilities for routine care, pharmacy, and a laboratory. As this is a new facility, there will only be minor re-used medical equipment, furniture, and/or records that will be transitioned from other facilities to the new facility. The Master Construction Schedule is subject to change. At this time, the anticipated Construction Completion Date is November 2016, the anticipated Building Occupancy Date is December 2016, and the anticipated Open for Business Date is January 2017. IO-T and IO-C will be part of the contract award.

1.3 Scope of Initial Outfitting

Initial Outfitting (IO) is any commodity-related planning, transition, procurement, installation and warranting required outfitting of a new or newly renovated facility. IO Commodities includes artwork, furniture, fixtures, and equipment (FFE), casegoods, medical equipment and low voltage systems. Development of the IO requirements and IO integration into the project shall be accomplished concurrently with early design and into the tenant improvement construction of the Temecula Outpatient Clinic.

Initial Outfitting – Transition (IO-T) includes planning services, project management, public relations support, transition and move planning, inventory, space planning and development of commodities lists and requirements. (IO-T) includes taking inventory of all existing systems and commodities requirements, conducting user interviews, then planning and developing the requirements for all new commodities. IO-T services also include managing the phasing and transition activities, relocation, space planning and public relations planning. Key deliverables for IO-T will be described later in this SOW. The IO-T process is runs the entire span of the project, and does not end until the contract is complete. IO-T takes place first, but continues throughout the period of performance of the contract as IO contract requirements evolve from changes within the scope of this contract.

Initial Outfitting – Commodities (IO-C) includes the procurement, delivery, warehousing/ storage, installation, excessing, certification and warranting of all commodities planned during IO-T. IO-C includes ordering, purchasing, delivering, installing, certifying, training and warranting all commodities identified in the IO-T process as well as public relations materials and events. Commodities include, but are not limited to artwork, furniture/furnishings, casegoods, medical equipment and low voltage systems, such as resource protection and communications. Other IO-C deliverables include moving services, Operation and Maintenance (O&M) manuals, contractor supplied warehousing/storage, and public relations.

SECTION 2 - INITIAL OUTFITTING TASKS

2.1 Overview

The IO Contractor shall provide initial outfitting services and procurement for the IO-T and IO-C of the Temecula Outpatient Clinic. With most IO contracts, the requirements for bot IO services, commodity purchase, and IO schedule dates often change. The IO Contractor’s proposal must be able to handle considerable re-planning throughout the period of performance, considerable changes to the commodity list, and the purchase of additional commodities identified throughout the IO-T process.

The IO Contractor shall ensure all IO staff have met / will be able to meet all NMW base access requirements, including required training, paperwork and certifications. Although the Temecula Outpatient Clinic is not on a base, base access may be needed for transition or meetings.

The IO Contractor shall ensure all IO contractor personnel have Health Insurance Portability and Accountability Act (HIPAA) certification. Proof of HIPAA certification is required at time of award in order for IO Contractor personnel to complete paperwork to access Navy Medicine Information Systems.

2.2 Initial Outfitting Project Management

The IO Contractor shall provide Initial Outfitting Project Management services for this project and a Project Manager (IO-PM) to execute these services. Project management activities shall include, but are not limited to, facilitating the project while controlling resources, staffing, time, cost, quality, scope and risk for each project.

Key objectives and the role of the Project Manager to oversee these objectives are presented, below.

The IO-PM shall oversee and guide project initiation, planning, execution, and closing of the project. The IO-PM is responsible to ensure all deliverables are submitted per contract. The IO-PM shall be on site during all IO contractor led meetings, deliveries, installations and as needed.

The IO-PM shall lead the work to complete detailed inventory of all existing services impacted by the moves or transition.

The IO-PM will lead and direct the activities for each meeting described in this SOW.

The IO-PM shall ensure all contractor PDT members must have their own individual Dr. Checks/Projnet account set up prior to submission of the IO Submittal #1/65% to the PDT and the first review meeting.

The IO-PM shall maintain Quality Control for the IO project. The IO-PM shall ensure that all deliverables are provided in accordance with this scope of work.

2.3 Initial Outfitting Transition Planning

Transition Planning includes inventorying existing commodities, developing a plan for new and reuse commodities and creating transition plans. The IO Contractor shall provide Initial Outfitting Transition Planning services, a Transition Plan, and a Transition Planner for this project.

The Transition Planner’s overall duties include, but are not limited to, those duties listed below:

1. Develop an overall Transition Plan

2. Develop an IO Master Schedule (IOMS)

3. Develop conceptual advance planning

4. Identify all occupancy milestones

5. Detail implementation plans and move sequencing, prepare and setup

6. Compile a manual of detailed move plans for every location

7. Create an orientation program to ensure that staff will be completely familiar with the new site, services and patient care systems

8. Establish a relocation execution plan

9. Develop a lessons learned and post-move clean-up plan

The IO Contractor shall plan his/her activities around the Master Construction Schedule. The Transition Planner shall ensure the key milestones and activities, listed below, are incorporated into the project’s Master Construction Schedule and are routinely updated and distributed as things change. An Initial Outfitting Master Schedule shall be developed by the IO Contractor based on the projected construction schedule provided by the General Contractor and NMW. This should be updated whenever the schedule has changed. It should include, as a minimum, the following information:

Last minute repair, modifications by on-site personnel to complete installation of new / reuse equipment Training Dates for user personnel to properly learn to use new equipment Acceptance dates for all furnishings and equipment. (See Attachment: Deliverable J, IO Acceptance.)

Cleaning of facility after installation of equipment and furnishings Coordinate excessing period and plan O&M Manual delivery date to medical facility manager Warehousing/storage period Warranty start dates for all installed equipment, after official acceptance date (See Attachment: Deliverable J, IO Acceptance.)

Reconfigure and reuse of existing commodities

2.4 Initial Outfitting Medical Space Planning

The Medical Space planner shall develop departmental floor plans as reflected on 100% design submittal showing work flow of all categories of all IO Commodities. The Medical Space Planner shall develop the reconfiguration requirements of existing product.

The IO Contractor shall provide a furnishings consultant and develop a Comprehensive Interior Layout (CIL) based upon the information provided in this solicitation package. No comprehensive interior design (CID), drawings, or specifications are available beyond what is included in this solicitation package. The IO Contractor will take the items detailed in the commodity list as a starting point for planning; throughout the IO-T process, additional detail may be available to aid planning and validate. This may require the IO Contractor to adjust and/or change their CIL throughout the IO-T process. The IO Contractor must be prepared for an asymmetric process of multiple changes and replanning throughout IO-T. The IO Contractor shall ensure the Unified Facilities Criteria (UFC) and NMW/I&L M4 standards and specifications are met.

2.5 Initial Outfitting Public Relations / Media Support

The IO Contractor is responsible for keeping all staff and public informed of the project beginning, progress and completion. During the IO-T phase, the IO Contractor shall develop public relations and media support plan. During the IO-C phase, the IO Contractor shall provide all media, including but not limited to, newspaper, website, radio announcements, base newsletters, briefings for staff at key milestones for the project and public signs, flyers, posters and announcements in and around the medical facility. The IO Contractor is responsible for ribbon cutting ceremony planning and the procurement of supplies necessary for these events. All public postings and public relations plans shall be coordinated with the Naval Hospital Camp Pendleton Public Affairs Officer and the NMW HFPPO. Submittals will not be generic and must be for the intended project. Contractor will not create invitation list nor does contractor send out invitations. Contractor will contact local Protocol Office for any special requirements for location or for VIP’s. The extent of public outreach and media support for this project will be limited to the local area. Public outreach efforts must be employed to inform Naval Hospital Camp Pendleton, Temecula Outpatient Clinic staff and base stakeholders of IO related changes within the health clinic. Announcements and a ribbon cutting ceremony for the grand opening of the new Temecula Outpatient Clinic shall be conducted and coordinated through the MCB Camp Pendleton PAO.

2.6 Initial Outfitting Low Voltage

The IO Contractor shall provide a Low Voltage/Communications Consultant for this project. The Low Voltage / Communication Consultant shall plan and develop the requirements for all low voltage systems, including resource protection and communication systems, as outlined in Attachment XX, Bid Schedule and Attachment 1, Responsibility Matrix. This consultant shall schedule and coordinate departmental/user interviews, develop an existing inventory list, establish reuse and new requirements, and determine excess/disposition items. The Low Voltage / Communication Consultant shall ensure the Unified Facilities Criteria (UFC) and NMW/I&L M4 standards and specifications are met.

2.7 Initial Outfitting Medical Equipment Planning

The IO Contactor shall plan and develop the requirements for all Medical Equipment cut sheets as outlined in Attachment XX, Bid Schedule. The IO Contractor shall coordinate and conduct departmental/user interviews, develop an existing inventory list, establish reuse and new requirements, and determine excess/disposition items. The IO Contractor shall ensure the NMW/I&L M4 standards and specifications are met. The IO Contractor shall ensure all medical equipment planning execution information is provided in each IO Submittal.

The Medical Space Planner shall coordinate all infrastructure/technical interfaces with IO Contractor and the commodity vendors. All deliverables noted on Attachment XX, Bid Schedule and furniture placement plan developed by the IO Contractor shall be reflected on the drawings. The Medical Space Planner shall provide a list of modifications to the USACE PM that may be required of the construction contract in order to accommodate all IO. Changes to design, schedule, specifications, and requirements may change throughout the contract period of performance. The Medical Space Planner may be required to modify departmental floor plans throughout the contract period of performance.

2.8 Initial Outfitting Artwork

The IO Contactor shall provide historical examples of related artwork and provide an artwork consultant to facilitate these services. The artwork consultant shall validate the requirements for all artwork items in Attachment XXX, Artwork plan, in accordance with Attachment 27, Artwork SOW The IO Contractor shall coordinate and conduct departmental/user interviews, develop an existing inventory list, establish reuse and new requirements, and determine excess/disposition items. The artwork consultant shall ensure the NMW/I&L M4 standards and specifications are met.

2.9 Initial Outfitting Storage (Option)

Moving, warehousing and installing of all new and re-use commodities is the responsibility of the IO Contractor. While there is currently no storage requirement, the IO Contractor shall bid storage pricing as an option in case storage is needed due to schedule change.

2.10 Initial Outfitting Quality Control

The IO Contractor shall provide a Quality Control Plan (QCP) and a Quality Control Manager (QCM) for this project. The QCM shall develop, implement and document an effective quality control plan for the program in accordance with the contract and task order terms / conditions. The QCM shall be responsible to ensure both planning documents and construction documents are coordinated and that IO Commodities and room orientations/configuration plans are feasible with proposed equipment installations. The QCM shall identify and document all disconnects between the NMW M4 and Temecula Outpatient Clinic facility design.

2.11 Initial Outfitting Biomedical Equipment Technician

The IO Contractor shall provide the one biomedical equipment technician (BMET) for the project. The BMET shall be on site to perform operational checks/calibration/testing and safety checks for any newly procured or re-use equipment. The BMET shall be onsite, at a minimum, in accordance with the meeting/travel matrix in Para XXX, and whenever else the contractor feels is necessary. Furnishings, tools and equipment for the BMET work shall be provided by the IO Contractor. The BMET shall provide medical equipment installation, repair and training services. Administrative space will NOT be provided for the BMET to work.

2.12 Initial Outfitting Commodities

The IO Contractor is responsible for procurement, delivery, warehousing/ storage, installation, excessing, certification and warranting of all commodities planned during IO-T Attachment XX, Bid Schedule and Attachment XX, Reuse. The commodities shall be warranted for not less than one year after acceptance, unless a longer warranty is specified. After acceptance, Navy Facility Management will work with the IO Contractor on warranty-related issues. IO Acceptance and Closeout Plan is provided in Attachment: Deliverable J.

2.13 Initial Outfitting Facility Cleaning/Turnover

IO Contractor will take full responsibility to return the facility to the original or better condition as it was prior to IO Vendor occupancy, if any damage occurs to any area (i.e. floors, walls, elevators) of the facility. Thorough cleaning and drying of all areas is required prior to open for business. PLEASE NOTE: The building will be completely clean, to include floors waxed, by General Contractor at time of building turnover. The entire building must retain the same or higher level of space cleanliness (this includes all general spaces, to include but not limited to, loading dock, bathrooms, warehouse, etc.) as it was prior to IO contractor occupancy.

SECTION 3 – CONTRACT DELIVERABLES

3.1 Meeting Deliverables

Meeting Agendas. The IO-PM shall provide a draft meeting agenda and submit it to the Project Delivery Team (PDT) a minimum of 21 calendar days prior to the meeting date for any meeting which requires users to be present. The IO PM shall coordinate feedback from the PDT, finalize the agenda and confirm attendance of key participants 10 calendar days prior to the meeting date. Agendas shall state objective, expectations, attendees/participants, dates, times and location of meeting, and required information at time of meeting. See Attachment: Supplemental A: Project Delivery Team (PDT).

Meeting Minutes. The IO-PM shall provide Meeting Minutes to the PDT within two (2) business days following a meeting. Meeting minutes shall note PDT members present and non-present, as well as any other attendees, copy of the agenda, issues, action items and timeframes for resolution. All meeting minutes shall also be included in IO Submittal #1/65%, IO Submittal #2/100%, and Corrected Final.

Weekly Progress Reports. The IO-PM shall prepare and submit a Weekly Progress Report to the PDT. The Weekly Progress Report shall be submitted on the required form located in Attachment: Deliverables, G. Weekly Report Format. The Weekly Progress Report shall be submitted to the USACE PM one day prior to submitting the Weekly Progress Report to the entire PDT.

3.2 Quality Control Deliverables

The IO-Quality Control Manager will certify and initial next to every line item of the Attachment XX, Schedule of Deliverables, for all items provided and completed. A copy of the certified and initialed Schedule of Deliverables shall be included with IO Submittal #1/65%, IO Submittal #2/100%, and Corrected Final. The government reserves the right to reject a submittal that is not quality controlled, coordinated or complete.

3.3 65%, 100%, and Corrected Final Submittal Deliverables The IO-PM shall ensure Submittal Requirements for each IO Submittal #1/65%, IO Submittal #2/100% and Corrected Final are provided in accordance with this contract in both format and content. See Attachment 2, IO-T Submittal Requirements & Format.

The IO Submittals are for the builders, planners and vendors/buyers as much as they are for the Government. Their importance, thoroughness, and timeliness cannot be emphasized enough. Inability to meet these requirements will have a direct impact on implementation, funding and the construction schedule. They are the source documents for identifying who is responsible for providing what commodities, utilities and structural requirements necessary to install equipment, furniture and systems, costs to procure critical items, and identifies accessories and options to systems/equipment etc.

A Transition Plan shall be prepared for each department impacted by the project. This document is intended to be used primarily by the NMW departments. It shall communicate key activities that will impact staff, patients and operations and shall be coordinated with the Master Construction Schedule. The Transition Planner shall ensure the Transition Plan is routinely updated and distributed to the NMW as things change. Changes to the transition plan may take place anytime during the period of performance of this contract; the Transition Plan must be updated regularly to account for changes at no additional cost to the Government.

All public postings and public relations plans shall be coordinated with the Naval Hospital Camp Pendleton Public Affairs Officer and the NMW HFPPO. All deliverables described in Attachment 5 – Public Affairs Deliverables, will be delivered concerning public relations planning towards a project and be delivered in the 65%, 100% and Corrected Final submittals.

3.4 Initial Outfitting Master Schedule

The Initial Outfitting Schedule must be provided to the Contracting Officer and COR for review and approval within 30 calendar days of contract award. This schedule shall be updated to reflect any approved project schedule changes throughout the course of the project.

3.5 Commodity Spreadsheet

The IO Contractor shall provide an unlocked (editable) Microsoft Office Excel spreadsheet listing all commodities and the respective Joint Schedule Number (JSN), category code and other information as required in Attachment: Deliverables, I. Model IO Spreadsheet.

3.6 Commodity Warranties

Documentation on warranties will be turned over to Navy MTF Biomedical Engineering Division prior to the end of this contract and a copy of those warranties shall be provided via CD/DVD to the USACE contract specialist.

3.7 Meetings

User Interviews/Meetings. The IO-PM shall arrange all user interviews in order to adequately complete the submittal requirements. The objective of the user interviews is to capture all known IO requirements related to the project. User interview meetings shall include:

a. Kickoff Meeting: This meeting is to establish the rules of engagement related to IO process, introduce key members of the PDT and provide an overview of the way forward. All members of the PDT shall be invited. This meeting will be conducted on site. See Attachment: Supplemental, A. Project Delivery Team (PDT) and Attachment: Supplemental C. Base Access Requirements.

b. Standardization Meeting: A minimum of two (2) user meetings are required on site– one prior to submittal of each IO Submittal #1/65% and IO Submittal #2 /100%. These meetings shall address all commodity standards required of the NMW/I&L M4.

Additional Meetings. The IO-PM shall arrange each meeting noted below. For each of the following meetings, a minimum of two (2) user interviews are required, one interview prior to completion of each IO Submittal #1/ 65% and IO Submittal #2/100%:

a. Departmental Meetings: User interviews shall include IO Contractor and each department impacted by the project. These meetings shall address all commodities that will be moved, reused or purchased for that department. During User meetings, all NMW HFPPO -approved changes must be noted on a meeting document (See Deliverable K: Acknowledgement of Final Users Inputs) by the IO Contractor. This document shall be signed by the User department representative, NMW HFPPO, and the IO Contractor before the conclusion of each Department meeting.

b. Low Voltage Meetings: These meetings shall address all low voltage systems and include key personnel from the IO Contractor, Base Communications, Information Technology, Base Security, and key departmental representatives. The IO-PM shall obtain all commodity standards from NMW prior to meeting with the users.

c. Interior Design Meeting: This meeting shall address all furniture, furnishings, and artwork. The intent of these meetings is to establish standardization, obtain corporate buy-in and set direction for the development of a Comprehensive Interior Design (CID) package. Key personnel from the IO Contractor, Facility Management, Logistics, and NMW/I&L M4 Health Facility Office shall be included as invitees to this meeting.

d. Transition Meetings: A transition meeting shall be held with all departments impacted by the move or phasing. The purpose of these meetings is to develop conceptual advance planning, identify all occupancy milestones, detail implementation plans and move sequencing, prepare and setup, compile a manual of detailed move plans for every location, create an orientation program to ensure that staff will be completely familiar with the new site, services and patient care systems, establish a relocation execution plan, and develop a lessons learned and post-move clean-up plan.

e. Review Meetings. The IO-PM shall arrange Review Meetings as described herein: A minimum of two (2) Review Meetings are required. These meetings shall be scheduled within ten (10) days of closing the review for each Submittal and after each submittal is provided to the PDT. Each of these Submittals is due to the PDT according to the IO Schedule. The government reserves the right for a 21-day review per submittal. The first review meeting shall address IO Submittal #1/65% and will be conducted in person (on site location to be determined) with members of the PDT and the IO Contractor. The second review meeting shall address IO Submittal #2/100% and will be conducted in person (on-site location to be determined) with the IO Contractor and members of the PDT present.

Weekly Progress Meetings. The IO-PM shall schedule weekly progress meetings with the PDT and the following personnel: USACE PM, NMW HFPPO, NMW Biomedical Maintenance Representative, Information Technology Rep, Facility Manager and other Navy Medicine stakeholders as identified by the IO-PM or NMW HFPPO. An agenda shall be provided to the PDT at least one (1) day in advance of the meeting. Additionally, and at most once a month, the IO-PM may be required to meet with NMW and provide, at a minimum, status on the items below:

a. Artwork

b. Furniture/furnishings

c. Case goods

d. Medical equipment

e. Low voltage systems (communications, resource protection)

f. Logistics (procurement, delivery, installation and certification)

3.8 Travel

On-site meetings require travel. Travel must be proposed in accordance with the requirements of Attachment XX, Meeting & Travel Matrix. The IO Contractor shall propose travel costs for each IO contractor team member required to travel, and for each travel trip. Once awarded, travel requests must be approved by the COR prior to travel. After travel is completed, the IO Contractor shall invoice in accordance with the Joint Federal Travel Regulations. Receipts shall accompany the invoice.

SECTION 4 – INITIAL OUTFITTING PERSONNEL QUALIFICATIONS

4.1 Overview

The IO Contractor shall provide personnel who meet the experience and qualifications, discussed below, to complete duties associated with this SOW. Each of the key personnel positions, identified as A thru J (except for Equipment/Product Installers; Interior Designer and Artwork Consultant may be combined; Medical Space/ Equipment Planner and BMET may be combined; combined positions must meet qualifications of both positions) below, must be occupied by separate individuals meeting the specified qualifications and experience. The government reserves the right to accept or reject personnel identified for work under this contract. All IO Contractor personnel and PDT members must have their own active Dr. Checks/ProjNet account within 30 days from the contract date of award.

Once personnel are assigned to this project, they shall not be removed, replaced or reassigned either permanently or temporarily to another task without written concurrence by the Contracting Officer, COR and NMW M4 on behalf of the NMW Commander. If any person becomes unavailable for work under this contract, the IO Contractor shall immediately notify the Contracting Officer and replace the existing employee within 14 days of departure notification with an employee of equal qualifications or better, subject to approval by the Contracting Officer, COR and NMW M4. Replacement of a departing employee must include a 30-day transition period between the departing employee and the newly arriving employee to ensure a smooth, seamless transition, unless otherwise determined by the Contracting Officer and NMW. The dates of this transition period shall be made known to the government. The government shall incur no additional costs associated with the replacement and transition of IO Contractor employees. There shall be no delay in the project delivery schedule as a result of the IO Contractor changing any employees. Replacement employee must have qualifications equal to or better than the originally designated employee identified in the proposal.

4.2 IO Project Manager

4.3 Transition Planner/Relocation Specialist

4.4 Medical Space/Equipment Planner

4.5 Public Relations/Media Support Specialist

1. The IO Contractor shall provide the services of a Public Relations/Media Support Specialist. This Specialist shall have a minimum of five (5) years of documented experience in public relations and media support. Duties of the Public Relations/Media Support Specialist are noted in the Schedule of Deliverable, Section IV Transition Planning, paragraph E. Public Relations and Media Support, and Section V. Initial Outfitting Commodity Requirements, paragraph D.3. Public Relations/Media Support Specialist.

4.6 Low Voltage/Communications/Resource Protection Consultant

(VTC)

x. Computers

4.7 Interior Designer

2. The Interior Designer must perform all design work in accordance with industry accepted and Best Practice design principles, below.

NOTE: Best Practices refers to those health care interior design principles which are supported by evidence-based design (EBD) to ultimately improve patient and staff well-being. EBD is the field of study that emphasizes the use of credible data to influence the design process.

4.8 Artwork Consultant

4.9 Equipment/Product Installers

1. All equipment installation for the project shall be accomplished by IO Contractor or installers who are provided by, approved by, or certified by the equipment manufacturer for installation of each specific equipment item.

4.10 Quality Control (QC) Manager

1. The IO Contractor shall provide the services of a Quality Control Manager (IO-QCM) for this project. The IO-QCM must be a directly employee of the Prime Contractor and shall have no other duties on this project. The IO-QCM shall have at least five (5) years of documented experience in the quality control and is knowledgeable in applicable trade’s codes, criteria, standards, and guidelines.

4.11 Biomedical Equipment Technician (BMET)

1. The IO Contractor shall provide one Biomedical Equipment Technician (BMET). The BMET shall be on site for the duration required to perform operational checks/calibration/testing for any contractor-provided or re-use equipment. The IO contractor is responsible for determining the date the BMET will be on-site based on meeting the schedule provided in this Statement of Work.

BMET shall possess an Associate Degree or equivalent from an accredited College or University. In lieu of an Associate Degree, a diploma from a DoD BMET training course is acceptable. BMET shall have a minimum of eight (8) years of documented experience as Biomedical Equipment Technician with a minimum of five (5) years in a Medical environment. Must pass Security Clearances; must be able to lift up to 50 pounds. BMET must possess general knowledge, skills and abilities in the biomedical equipment technology field to include but not limited to:

f. Defense Medical Logistics Standard Support (DMLSS) equipment maintenance and management modules.

SECTION 5 – ADMINISTRATIVE

5.1 Change Management Protocol

Change Management. The IO-PM shall oversee the IO Change Management process. The following change management protocol applies during the IO process.

Track changes on IO-Change Tracker showing change as a credit or an addition. See Attachment: Deliverables, H. IO-Change Tracker Example.

5.2 The name of the IO Contractor’s Project Manager and alternate(s), who shall act for the IO-PM when the IO-PM is absent, shall be designated in writing to the Contracting Officer at the same time the PDT contacts are provided. The IO-PM or alternate(s) shall have full authority to act for the IO Contractor on all contract matters relating to daily operation of this contract.

5.3 Acceptance is defined as the Navy’s signing of the DD FORM 250 following the Navy’s inspection of the installed and tested commodities. If the manufacturer’s warranty is greater than one year, the manufacturer’s warranty will override the one year warranty requirement.

5.4 IT equipment: Government will be responsible for disconnecting, moving and reconnecting all server room equipment, i.e. servers and network equipment. Government will be responsible for disconnecting and tagging IT equipment to be moved with original location and location at new clinic

5.5 Telephones: Government will be responsible for disconnecting, relocating and reconnecting desk phones.

5.6 Quality Assurance: The Medical Treatment Facility will assign a Quality Assurance representative (QA) to monitor progress and ensure all deliverables are met. This role typically resides with the Facility Manager or the Director of Medical Logistics. USACE will assign a COR to ensure all technical aspects of the contract are in compliance.

5.7 Administrative oversight of the IO Contract will be led by the Contracting Officer and assisted by the USACE Program Manager, Project Manager (PM), and Project Coordinator (PC).

5.8 Contractual Control: Contracting Officer and Contracting Officer Representative (COR).

5.9 Programmatic/Administrative Oversight: USACE Program Manager and NMW/I&L M4. Invoices are processed through USACE COR.

5.10 Operational Oversight: Navy Medicine West

5.11 Non Personal Services: The Government will neither supervise contract employees nor control the method by which the IO Contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contract employees. It shall be the responsibility of the IO Contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the IO Contractor feels that any actions constitute, or are perceived to constitute personal services, it shall be the IO Contractor’s responsibility to notify the Contracting Officer immediately. These services shall not be used to perform work of a policy/decision making or management nature, i.e., inherently Governmental functions. All decisions relative to programs supported by the IO Contractor shall be the sole responsibility of the Government.

5.12 IO Contractor Identification: All IO contractor personnel shall wear company picture identification badges so as to distinguish themselves from Government employees. When conversing with Government personnel during business meetings, over the telephone or via electronic mail, IO-Contract personnel shall identify themselves as such to avoid situations arising where sensitive topics might be better discussed solely between Government employees. IO-Contractor personnel shall identify themselves on any attendance sheet or any coordination documents they may review (electronic mail signature blocks) shall identify their company affiliation. Where acceptable, IO Contractor personnel may occupy co-located space with their Government program. IO-Contractor should identify their work space area with their name and company affiliation or as a minimum “Contractor” after name.

5.13 Hours of Operation: Office will typically be open from 0700 to 1600 (local project time) Monday through Friday. Weekly hours shall not exceed a forty (40) hour work week. Exceptions include transition/move periods to make ready for occupancy and/or open for business. The Government reserves the right to change hours of operation or restrict contractor access. Government agencies will not be available during scheduled holidays, possibly during inclement weather (IO Contractor will verify inclement weather days), weekends, after duty hours, or Navy down days. Scheduled holidays include: New Year’s Day; Dr. Martin Luther King, Jr. Birthday; President’s Day; Memorial Day; Independence Day; Labor Day; Columbus Day; Veteran’s Day; Thanksgiving Day; and Christmas Day.

5.14 Security: The IO Contractor shall observe and comply with all security provisions in effect at the Base and MTF and any other Government facility visited in performance of this SOW. The Contractor shall be responsible for all work permits and clearances. The IO Contractor shall notify the appropriate Servicing Security Activity (SSA) 10 days before on base performance of the contract. The IO Contractor will be provided the addresses of the appropriate SSAs. The SSA will advise the IO Contractor concerning any required permits and clearances required to perform. See Supplemental, C. Base Access Requirements.

5.15 Pass and Identification Items: The IO Contractor shall maintain a current listing of employees and ensure the pass and identification items required for contract performance are obtained for employees and non-government owned vehicles. Base identification badges and/or car decals will be furnished by the installation security office for each IO Contractor employee upon presentation of evidence of assignment. Other access badges, such as computer facilities access badges, computer access ID numbers and passwords, will be furnished by the government as necessary to complete task requirements. IO Contractor personnel will be required to in-process on beginning of work and out-process on completion of work or termination of employment.

5.16 Retrieving Identification Media: The IO Contractor shall submit to NMW SSA all identification media, including but not limited to, vehicle passes, access cards and installation ID’s, for IO Contractor employees who depart for any reason before the project contract expires. e.g. terminated for cause, retirement, etc. All contractor employees must return all media to NMW SSA upon project completion.

5.17 Traffic Laws: The IO Contractor and its employees shall comply with base traffic regulations.

5.18 Physical Security: The IO Contractor shall be responsible for safeguarding all government property and controlled forms provided for contractor use. At the end of each work period, all government facilities, equipment, and materials shall be secured.

5.19 Government Furnished: No Government Furnished Property will be provided other than items which require installation by the IO Contractor. However, the Government will provide the following services: