A.01.30PWS.pdf

PERFORMANCE WORK STATEMENT

Note Taker - Wana Pa Koot Koot Cooperating Group

1.0 PROJECT BACKGROUND AND PURPOSE

The U.S. Army Corps of Engineers, Portland District (Corps) and the Bonneville Power Administration (BPA) (the Agencies) are jointly responsible for compliance with Section 106 of the National Historic Preservation Act (NHPA) under the terms of the 2009 Systemwide Programmatic Agreement (SWPA) for management of Historic Properties affected by operation and maintenance of the Federal Columbia River Power System (FCRPS). The Corps’ Bonneville, The Dalles, and John Day Dam and Reservoir Projects are within the FCRPS. The FCRPS Cultural Resource Program works closely with interested and affected tribes, State Historic Preservation Offices, and other agencies for cultural resource management. The program is organized into several cooperating groups who provide recommendations to the lead Federal Agencies regarding the management of cultural resources within each reservoir. These cooperating groups meet on a regular basis and it is essential to have an accurate record of each meeting.

The Corps and BPA co-manage the Wana Pa Koot Koot Cooperating Group (WPKK) under the terms of the SWPA.

The objective of this contract is to provide the WPKK business and planning meetings with professional notetaker services for the period of one year. These services should include the following:

a. Attend in person and accurately record the major discussion points, commitments, and decisions made at the WPKK business and annual planning meetings.

b. Record and compile the action items that meeting members committed to doing along with the due date that members committed to making.

c. The meeting chairperson may ask the note taker to recap the discussion periodically during a meeting.

d. Send Agency representatives a copy of the draft meeting notes within 7 calendar days of the meeting.

e. Agency representatives will return draft notes with edits/comment on draft notes within 7 calendar days to contractor. Contractor will address comments and distribute draft notes to technical WPKK group within 5 calendar days.

f. Contractor will bring hard copies of previous meeting’s draft notes to WPKK business meetings for distribution to group.

g. Upon receipt and addressing of all comments from Technical WPKK group members and approval of meeting notes at WPKK business meeting, contractor will distribute final meeting notes to wider WPKK distribution list.

h. Contractor may be required to provide miscellaneous clerical support related to these meetings.

The period of performance for this contract is for one base year, and three option years.

2.0 ATTACHMENTS

1. Quality Assurance Surveillance Plan

3.0 DEFINITIONS

Throughout this Performance Work Statement, terms are defined as follows:

3.1 Contracting Officer (KO): The Government employee who is authorized to enter into, administer, and or terminate contracts and make related determinations and findings. Note: The only individual who can legally bind the government.

3.2 Contracting Officer’s Representative (COR): The Government employee appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications.

This individual does NOT have authority to change the terms and conditions of the contract.

3.3 Contract Discrepancy Report (CDR): A written record of unsatisfactory performance by the contractor as observed by the Quality Assurance Evaluator (QAE).

3.4 Quality Assurance Surveillance Plan (QASP): A systematic method to evaluate the services the

Contractor is required to furnish in accordance with the PWS and PRS.

3.5 Quality Control Inspector (QCI): A Contractor’s employee responsible for monitoring and addressing issues with the quality of goods and services provided.

4.0 GOVERNMENT WILL FURNISH

The Government will provide any applicable information regarding this work to the Contractor upon request. These include but are not limited to the following items:

4.1 All pertinent meeting participant contact data, generally to include: participant name, organization affiliation, email address, and work phone number.

4.2 Past WPKK meeting notes, if requested.

4.3 Current WPKK Cooperating Group Operating Guidelines.

4.4 FCRPS Cultural Resources Annual Reports FY10-17.

4.5 A finalized FY19 WPKK schedule. This is unavailable until the end of fiscal year 2018. Expected October

2018.

4.6 A list of WPKK technical contacts and full distribution list.

5.0 CONTRACTOR SHALL FURNISH

The Contractor shall provide all labor, equipment and materials necessary to perform required services under this agreement and comply with all local, state and federal regulations during the performance of services. The Contractor shall furnish all “standard-to-the-industry” equipment, materials, and supplies necessary to perform the work, including but not limited to the following:

5.1 Audio recording devices

5.2 Vehicles need to travel to and from meeting locations

5.3 All computer hardware, software, and office supplies required for recording, drafting, and delivery of assigned task products.

6.0 PROFESSIONAL SERVICES TO BE PROVIDED

The Contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and services necessary to complete the following tasks. Meetings are normally held in the Portland, Oregon area and periodically in central Washington, eastern Oregon, and western Idaho. Meetings are generally conducted within one 8-hour day.

Associated deliverable formats and schedule are in Section 8.0.

6.1 Task 1: Work Plan. Within seven (7) calendar days after notice to proceed for this contract, the Contractor shall develop a Work Plan that includes, but is not limited to, the following:

1) Matrix of all Contractor and subcontractor personnel working on this project, their roles and responsibilities, including all review personnel;

2) Contract objectives and a plan on how to meet those objectives;

3) Information on notetaking strategy and planned use of technology (e.g. digital voice recorder for recordation of proceedings for later referral);

4) Contract schedule including major milestones such as WPKK draft meeting notes due dates and final deliverables.

6.2 Task 2: Pre-Work Meeting. The Contractor shall arrange a mutual date and time for a pre-work meeting with the COR and the TL prior to the start of work and within 14 calendar days of receipt of contract award. The purpose of the pre-work meeting shall be to clarify tasks and methods, set a schedule, and to minimize issues/problems that might arise over the course of the contract.

6.3 Task 3: WPKK Meeting attendance. The Contractor shall attend in person and accurately record the major discussion points, issues of contention, commitments, and decisions made at the WPKK business and annual planning meetings. Notes shall be prepared in summary style, not verbatim transcript. Contractor shall record and compile the action items that meeting members committed to doing along with the due date that members committed to making. The meeting chairperson may ask the contractor to recap the discussion periodically during a meeting or to review the compiled action item list at the end of each meeting. A schedule of WPKK business meetings is provided in Section 7.0.

6.4 Task 4: Meeting Notes Distribution. The Contractor shall complete and send draft meeting notes to designated Corps and BPA representatives an electronic copy (Microsoft Word format) within 7 calendar days of the WPKK meeting. Corps and BPA representatives will return draft notes with edits/comment on draft notes within 7 calendar days to Contractor. Contractor shall incorporate the Government’s comments and distribute draft notes to technical WPKK group within 5 calendar days.

6.5 Task 5: Meeting Notes Finalization. Contractor will bring hard copies of previous meeting’s draft notes to WPKK business meetings for distribution to group. Upon receipt and addressing of all comments from Technical WPKK group members and approval of meeting notes at WPKK business meeting, contractor will distribute final meeting notes to wider WPKK distribution list.

6.6 Task 6: Miscellaneous Clerical Support. The TL may require assistance with copying and distribution of additional WPKK meeting material including documents such as the agenda, previous meeting notes, technical reports, etc. The Contractor shall assist with clerical support immediately prior to each WPKK business and annual planning meeting. For the purposes of cost estimation, the contractor should estimate the requirement of at least 100 black and white and 50 color copies per meeting. The Contractor will maintain two current e-mailing lists: one for all WPKK members, and one for WPKK technical contacts.

7.0 CONTRACT MANAGEMENT

The Contractor shall provide product management and coordination for work tasks during production of the report.

The Contractor shall assign a project manager (PM) to act as a primary point of contact (POC). The PM shall be responsible for the coordination of work developed under this contract. Within three calendar days of notice to proceed for this contract, the Contractor shall advise the COR in writing of the individual so designated.

The Contractor shall be responsible for the professional and technical competence of the personnel it assigns to perform work under this contract, and will select individuals who will be able to perform the obligations under the contract. Changes to personnel assigned to this contract shall not occur without prior notification to the Government. Replacement of personnel shall be carried out as quickly as possible and in a manner that will not adversely affect the performance obligations under the contract.

8.0 SCHEDULE, PERFORMANCE REQUIREMENTS STANDARDS & DELIVERABLES

8.1 Contract Schedule. Interim milestones are expected target dates. The scheduled completion date for all work is a firm performance target, requiring modification to the contract by the Contracting Officer if an adjustment to that date is required. All services required under this contract shall be completed no later than 365 calendar days from Contract award. The anticipated notice to proceed (NTP) is upon contract award.

EVENT CALENDAR DAYS AFTER

RECEIPT OF NTP

CALENDAR DAYS AFTER

RECEIPT OF NTP (Option years) Notice-To-Proceed (NTP) Contract Award Contract Award

Kick off meeting with TL & COR 14 days of award N/A August 15, 2018 Meeting, Lapwai, ID August 15, 2018

Determined by October 1 of each year

September 11, 2018, Conference Call September 11, 2018 October 2018 Meeting, Portland, OR* TBD

November 2018 Meeting, Whitefish, MT*± (2 day meeting FY 2019 only; other FYs 1 day)

TBD

January 2019 Meeting, Conference call* TBD February 2019 Meeting, Portland, OR* TBD March 2019 Meeting, Hood River, OR* TBD

Determined by October 1 of each year

April 2019 Meeting, Portland, OR* TBD May 2019 Meeting, Warm Springs, OR* TBD June 2019 Meeting, Mission, OR (2 day meeting)*

TBD

July 2019 Meeting, Toppenish, WA* TBD Contract complete 365

*Fiscal year meeting locations sometimes vary from year to year and are decided at the planning meeting each June. The meetings occur at the following locations: The Dalles, Portland, Warm Springs, Mission, OR;

Toppenish, WA; Lapwai, ID, however, the timing of the location may differ.

±Whitefish, MT is a meeting location for FY2019 only

8.2 Performance Requirements Summary. The Government intends to receive the services for which it contracted. The Government will only pay for services received. The Performance Requirements Summary (PRS) determines if the Contractor meets the performance standards of the contract, as well as provides guidelines for how and when the Government will perform surveillance. It ensures timeliness, effectiveness, and that the Contractor is delivering the results specified in the contract. The Government will perform contract quality assurance at such times and/or places as may be necessary to determine the services conform to contract requirements.

If the Contractor fails to perform at any time and the work is deemed critical by the COR, Government forces may be assigned to perform the work. If this occurs, the Contractor shall be required to reimburse the Government for the full costs of the work performed including labor, materials, transportation, and supervision.

8.3 Performance Requirements. In the table below are the criteria against which the Contractor’s performance will be evaluated. Work shall be considered not to have been performed when any one of the conditions as shown below exists in accordance to the Quality Assurance Surveillance Plan (Attachment 2).

The Government shall evaluate the Contractor periodically during performance of this contract to ensure compliance with the proposed and accepted performance goals, regulations and guidance. The Government shall perform this evaluation according to the QASP. Failure to adequately complete any service or submittal to at least a satisfactory level of quality or timeliness may result in repeat of work, a poor performance evaluation, or both.

8.4 Surveillance. 100% inspection by USACE personnel, in addition to complaints from project personnel u nder this contract, will serve as the surveillance method. If the COR discovers deficiencies and/or receives complaints, the COR will pass them on to the Contractor's Quality Control Inspector (QCI) for correction.

8.5 Unacceptable Performance. The COR maintains the right to reject any work that is found to be in error, incomplete, illegible, or in any way not conforming to the specifications outlined in the contract. When performance is determined unacceptable, as defined in the Performance Requirements Summary, the QAE will inform the Contractor’s onsite representative that performance is unacceptable and provide written documentation. Disputes in surveillance should be referred to the Contracting Officer.

The QAE will notify the COR and the Contracting Officer of less than acceptable performance. If any of the services do not conform to contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no increase in contract amount.

When the defect(s) in services cannot be corrected by re-performance, the Government may:

8.5.1 Require the Contractor to take necessary action to ensure future performance conforms to contract requirements.

8.5.2 Reduce the contract price to reflect the reduced value of the services performed.

8.5.3 If the Contractor fails to promptly re-perform the services, or to take the necessary action to ensure future performance in conformity with contract requirements, the Government may:

PERFORMANCE REQUIREMENTS SUMMARY

Performance Objective Standard Performance Threshold Method of Surveillance

PRS #1 PWS paragraph 5.1

Work Plan

Contractor submits work plan as detailed in Section 5.1.

Government receipt of work plan.

Government review.

PRS #2 PWS paragraph 5.2

Prework Meeting

Contractor and COR hold meeting within 14 days of

NTP.

Contractor attendance at the meeting.

Direct Observation.

PRS #3 PWS paragraph 5.3

Meeting Attendance

Contractor attends all meetings in person and accurately records meetings.

Government receipt of notes per Task 4.

Direct Observation/ Government review.

PRS #4 PWS paragraph 5.4

Meeting Notes Distribution

Contractor sends Corps and BPA representatives Word version of meeting notes within 7 calendar days of the meeting. Contractor incorporates Government comment/edits and distributes notes to WPKK group within 5 days of receipt of all comments.

Government receipt of notes.

Government review.

PRS #5 PWS paragraph 5.5

Meeting Notes Finalization

Contractor distributes prior months meeting notes at monthly meetings, incorporates any Government and coop group member comments, and distributes final notes

Contractor receipt of hard copies of notes.

Government review.

PRS #6 PWS paragraph 5.6

Miscellaneous Clerical Support

Contractor provides miscellaneous clerical support, and maintains current mailing list.

Government receipt of miscellaneous documents.

Government review.

a) By contract or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service;

b) Issue Cure Notice;

c) Terminate the contract for Government convenience; and / or

d) Terminate the contract for Cause.

8.6 Correction of Non-Performance of Work. Contractor shall employ an adequate quantity of personnel to insure that any area found to be not in compliance and therefore not acceptable, shall be made acceptable by the performance or re-performance of the work, where such re-performance is possible, during the first business day after noncompliance has been observed by or reported to and verified by the COR.

8.7 Damages Caused by the Contractor. Contractor shall be held accountable and liable to the Government for any damages to government facilities, fixtures, furnishings, equipment, or grounds caused by the Contractors or their employees.

8.8 Interference with Government Operations. Contractor and their employees shall perform all work in such a way as to not interfere with regularly scheduled Government operational activities.

8.9 Deliverables

DELIVERABLES SUMMARY

Deliverable Frequency # of Copies Medium / Format Submit To

Del #1 PWS paragraph 6.1

Work Plan

Once One Word/pdf via email COR and TL

Del # 2 PWS paragraph 6.4

Draft meeting notes (Corps-BPA only)

One per meeting

One

Word via email

TL, Division Archaeologist, and BPA

WPKK

Manager

Del # 3 PWS paragraph 6.4

Draft meeting notes (WPKK technical group)

One per

Word via email

WPKK

Technical Contacts

Del # 4 PWS paragraph 6.5

Draft meeting notes, hard copy

One per meeting

Up to ten (10) hard copies for in person meetings.

When the next meeting is a teleconference, one copy.

Text materials shall be typed on good quality bond paper, 8.5” by 11”.

For teleconferences, Word format via email.

Meeting participants

Del # 5 PWS paragraph 6.5

Final meeting notes

One per

Pdf via email

WPKK full distribution list

DELIVERABLES SUMMARY

Deliverable Frequency # of Copies Medium / Format Submit To

Del #6 PWS paragraph 13.1 and 13.2 Monthly progress reports and Invoices

Monthly, by the 10th of each month.

One of each Word/Pdf via Email COR and TL

9.0 COORDINATION REQUIREMENTS

9.1 General. Coordination of these activities is critical to the successful completion of this contract. Every effort shall be made to resolve critical issues in a timely manner before they become problems.

Communication by telephone and email is strongly encouraged. The Contractor shall provide written records of all significant conversations and email them to the COR within two working days of the call.

9.2 Government POCs for This Contract. The Contractor shall provide written records of all significant conversations. The Contractor shall be in contact with multiple Government POCs. The Contracting Officer is the only POC with the authority to direct the Contractor to perform services or change the terms of the contract. The COR is delegated specific authorities with respect to oversight and administration of the contract. Government POCs under this contract are as follows:

ASSIGNMENT PERSONNEL PHONE EMAIL

Contracting Officer David Dvorak 503-808-4632 David.L.Dvorak@usace.army.mil Contracting Officer Rep. Tara Gauthier 503-808-4754 Tara.R.Gauthier@usace.army.mil Technical Lead Liz Oliver 503-808-3744 Elizabeth.A.Oliver@usace.army.mil Division Archaeologist Gail Celmer 503-808-3850 Gail.C.Celmer@usace.army.mil BPA WPKK Manager Greg Anderson 503-230-4721 Gmanderson@bpa.gov Contract Specialist Brandon Lasich 503-808- 4637 Brandon.M.Lasich@usace.army.mil Invoicing POC Mona McGee 503-808-4749 Mona.I.McGee@usace.army.mil

10.0 GENERAL REQUIREMENTS.

10.1 Codes and Standards. Work under this Contract shall comply with the latest codes, standards, and regulations applicable to the work requested including USACE Engineering Regulations and Manuals, and Industry Codes and Standards.

10.2 Travel. Travel will not be reimbursed at more than applicable rates cited in the Federal Travel Regulations

(FTR), prescribed by the General Services Administration (GSA), for travel in the conterminous 48 United States (see website: http://www.gsa.gov/portal/category/104711). Mileage will be reimbursed at a rate not to exceed (NTE) the rates and amounts authorized for Federal civilian employees as cited in the Joint Travel Regulations (JTR), Volume 2 (see website: http://www.defensetravel.dod.mil/site/travelreg.cfm).

The JTR, while not wholly applicable to Contractors shall provide the basis for determination of reasonable and allowable travel expenses. Costs for travel shall be billed in accordance with the regulatory implementation of Public Law 99-234 and Federal Acquisition Regulation (FAR) 31.205-46 Travel Costs (subject to local policy and procedures). The Contracting Officer shall approve exceptions to these guidelines in advance. Costs will be allowable only if the following information is documented:

Date and place (city, town, or other similar designation) of the expenses.

Purpose of the trip.

Name of person on trip and that person’s title or relationship to the Contractor.

http://www.gsa.gov/portal/category/104711 http://www.defensetravel.dod.mil/site/travelreg.cfm

10.3 Additional Services. The Contractor shall not perform any services under this contract that are considered by the Contractor or Government to be a change in work or services required by this agreement without the written approval of the Contracting Officer.

10.4 Use of Information. The information developed, gathered, assembled, and reproduced by the Contractor or his Sub-Contractors, or their associates, in fulfillment of the contract requirements as defined in or related to this performance work statement, shall not be used for any purposes at any time without the written consent of the Contracting Officer.

10.5 Scope Clarification Memorandum (if applicable). Following the initial site visit, the Contractor shall prepare a Scope Clarification Memorandum identifying any elements identified during the site visit the Contractor feels are different from the scope of services defined in this document. The scope clarification memorandum is anticipated to be one page or less and submitted to the TPOC by e-mail.

10.6 Familiarity of Terms and Concepts. The contractor will need to become familiar with technical terms, acronyms and concepts associated with the National Historic Preservation Act and related cultural resource laws in order to efficiently conduct work under this contract.

11.0 SAFETY REQUIREMENTS

This paragraph applies to contracts that require the Contractor to comply with EM 385-1-1 (e.g., contracts that include the Accident Prevention Clause at FAR 52.236-13 and/or other safety provisions). EM 385-1-1 and its changes are available at http://www.usace.army.mil/CESO/Pages/Home.aspx. EM 385-1-1 states, “Contractors shall comply with the latest version of EM 385-1-1 (including interim changes) that is in effect on the date of solicitation.”

12.0 ANTI-TERRORISM/OPERATIONS SECURITY (AT/OPSEC)

All Contractor and all associated Sub-Contractor employees shall comply with applicable facility access and local security policies and procedures. If any of the following requirements have been fulfilled within one year prior to award of this contract, the Contractor shall provide verification of such to the TPOC.

12.1 AT Level I Training. All Contractor employees, to include Sub-Contractor employees, requiring access to Corps facilities and controlled access areas shall complete AT Level I awareness training with 30 calendar days after Contract award date. The Contractor shall submit a signed and dated training roster for each affected Contractor and Sub-Contractor employee to the TPOC and COR within five calendar days after completion of training by all employees and Sub-Contractor personnel. Obtain training DVD from the Contract Specialist. Estimated training time is 10 minutes per individual.

12.2 Pre-screen Candidates using E-Verify Program. The Contractor shall pre-screen all employees using the E-verify Program (http://www.uscis.gov/E-Verify) website to meet the established employment eligibility requirements. The Prime Contractor shall ensure that each employee has two valid forms of Government issued identification to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible employees must be provided to the TPOC no later than three business days after receipt of award.

13.0 CONTRACT ADMINISTRATION AND ACCOUNTING.

13.1 Monthly Progress Reports. The Contractor shall prepare a monthly progress report identifying the following information by task:

Status of services performed since the previous reporting period Discussion of issues or concerns Confirmation that services performed to date are within scope http://www.usace.army.mil/CESO/Pages/Home.aspx http://www.uscis.gov/E-Verify

Confirmation that services performed to date are within negotiated budget

The monthly progress report shall be submitted via email to the TPOC by the 10th of each month.

13.2 Payments. In accordance with the payment clause of the contract, the Contractor shall submit monthly invoices by the 10th of each month. Payment will be made in the amount of 100 percent of the value of services shown on the monthly invoice. Submit the original invoice to the TPOC, COR and Invoicing POC. Please ensure the firm’s address shown on the invoice matches the address shown in SAM (https://www.sam.gov/portal/public/SAM/). In addition, please ensure the invoice has a period of performance (e.g., 2 Jan 15 to 06 Jun 15). Please ensure that the period of performance does not fall after the date the invoice is signed. All invoices shall be signed by the project manager. Any errors in invoice preparation will be cause for rejection. Assistance with the preparation of your invoice may be obtained from Ms. Mona McGee, at (503) 808-4749, or Mona.I.McGee@usace.army.mil.

14.0 WALSH-HEALEY PUBLIC CONTRACTS ACT OR THE MCNAMARA-O'HARA SERVICE

CONTRACT ACT (SCA) (IF APPLICABLE)

Every employer performing work covered by the Walsh-Healey Public Contracts Act or the McNamara-O'Hara Service Contract Act (SCA) is required to post a notice of the compensation required (including, for service contracts, any applicable wage determination) in a prominent and accessible location at the worksite where it may be seen by all employees performing on the contract. A copy of the poster is available in two versions at the following DOL website:

http://www.dol.gov/whd/regs/compliance/posters/sca.htm https://www.sam.gov/portal/public/SAM/ http://www.dol.gov/whd/regs/compliance/posters/sca.htm

Attachment 1 – Quality Assurance Surveillance Plan (QASP)

The Contractor shall be evaluated periodically during performance of this contract to ensure compliance with the proposed and accepted performance goals, regulations and guidance. This evaluation shall be performed according to a QASP. The Contractor shall review the proposed QASP and propose any desired revisions during the contract negotiation process. The final QASP shall be included in the performance work statement contained in the contract award package, and shall be used by the Government to evaluate the Contractor’s performance. Failure to adequately complete any service or submittal to at least a satisfactory level of quality or timeliness may result in repeat of work, a poor performance evaluation, or both. The draft QASP is shown below:

QUALITY ASSURANCE PLAN

Deliverable of Service Requirement

Measurement / Metric Surveillance Method

Frequency Procedures to be taken when performance standards not met

Work Plan Timeliness, accuracy, quality, consistency, functionality

Deliverable Review

Once a. Contractor revision of submittal at own expense;

b. Poor performance evaluation

Pre-Work Meeting Timeliness, accuracy, quality

Direct observation Once a. Contractor PM notified;

b. Poor performance evaluation

WPKK Meeting Attendance

Compliance with requirements to include timeliness, accuracy, quality, consistency, and functionality

Direct observation Per established FY calendar

a. Contractor PM notified;

b. Poor performance evaluation

Meeting Note Distribution

Compliance with requirements to include timeliness, accuracy, quality, consistency, and functionality

Deliverable Review

Draft Submittal Final Submittal

a. Contractor revision of submittal at own expense;

b. Poor performance evaluation

Meeting Note Finalization

Compliance with requirements to include timeliness, accuracy, quality, consistency, and functionality

Deliverable Review

Draft Submittal Final Submittal

a. Contractor revision of submittal at own expense;

b. Poor performance evaluation

Miscellaneous Clerical

Compliance with requirements to include timeliness, accuracy, quality, consistency, and functionality

Deliverable Review

As needed a. Contractor PM notified;

b. Poor performance evaluation

CONTRACT ADMINISTRATION AND ACCOUNTING

Deliverable of Service Requirement

Measurement / Metric Surveillance Method

Frequency Procedures to be taken when performance standards not met

QUALITY ASSURANCE PLAN

Monthly Invoices Compliance with requirements to include timeliness, accuracy, quality, consistency, and functionality

Submittal Review Monthly a. Contractor revision of submittal;

b. Delay in payment

Monthly Progress Reports

Compliance with requirements to include timeliness, accuracy, quality, consistency, and functionality

Submittal Review Monthly a. Contractor revision of submittal;

b. Poor performance evaluation

For this purchase order, the following guidelines for the establishment of ratings will be used, supported by the weight of evidence documented during the Contractor’s surveillance efforts:

Exceptional: Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the task or sub-task being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective.

Very Good: Performance meets contractual requirements and exceeds some to the Government’s benefits. The contractual performance of the task or sub-task being assessed accomplished with some minor problems for which corrective actions taken by the Contractor were effective.

Satisfactory: Performance meets contractual requirements. The contractual performance of the task or sub-task contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory.

Marginal: Performance does not meet all contractual requirements. The contractual performance of the task or subtask being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions.

The Contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory: Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the task or sub-task contains serious problems for which the Contractor’s corrective actions appear or were ineffective.