W9127825Q0001 Solicitation.pdf

SEE ADDENDUM

(No Collect Calls)

W9127825Q0001 11-Oct-2024

b. TELEPHONE NUMBER

251-690-3349

8. OFFER DUE DATE/LOCAL TIME

02:00 PM 14 Nov 2024

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912789. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

SOPHIA M CHIN

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

ENDIST MOBILE CONTRACTING DIVISION

109 ST JOSEPH ST

MOBILE AL 36602

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$10,000,000

NAICS:

721211

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER PAGE 1 OF 102

2. CONTRACT NO. 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NO.

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

RFQ IFB RFP

SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

29. AWARD OF CONTRACT: REF. OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NAICS:

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8 (A)

EDWOSB

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

W9127825Q0001

Sophia M. Chin 251-690-3349 W91278 100

USACE FINANCE CTR - DISBURSING OFFICER

5722 Integrity Drive Millington, TN 38054-5005

** Signature (BOTH Contractors Must Sign) **

X______________________________________________

X______________________________________________

721211

$10.0M

DATE

10/11/2024

11/14/2024

02:00PM

ENDIST MOBILE CONTRACTING DIVISION

109 ST JOSEPH ST

MOBILE, AL 36602

964145

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF102

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W9127825Q0001

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

SPRING-SUMMER 2025 GATE ATTENDANTS

FFP

SEE POSITIONS AVAILABLE IN ACCORDANCE WITH ATTACHED

SCOPE OF WORK AND BID SCHEDULE.

FOB: Destination

PSC CD: F008

NET AMT

Gunter Hill Campground Contract Dates Contract Days Unit Price Total Price Schedule "A" 02/28/25 - 02/27/26 185 Schedule "B" 02/28/25 - 02/24/26 181

Isaac Creek Campground Contract Dates Contract Days Unit Price Total Price Schedule "A" 03/14/25 - 09/02/25 89 Schedule "B" 03/14/25 - 08/31/25 85

Millers Ferry Campground Contract Dates Contract Days Unit Price Total Price Schedule "A" 03/14/25 - 09/02/25 89 Schedule "B" 03/14/25 - 08/31/25 85

Payne Campground Contract Dates Contract Days Unit Price Total Price Schedule "A" 03/03/25 - 09/03/25 95 Schedule "B" 03/03/25 - 09/03/25 89

Sweetwater Creek Campground Contract Dates Contract Days Unit Price Total Price Schedule "A" 03/03/25 - 09/03/25 92 Schedule "B" 03/03/25 - 09/03/25 92

Victoria Campground Contract Dates Contract Days Unit Price Total Price Schedule "A" 03/03/25 - 10/20/25 118 Schedule "B" 03/03/25 - 10/20/25 113

Eastbank Campground Contract Dates Contract Days Unit Price Total Price Schedule "A" 03/01/25 - 09/02/25 94 Schedule "B" 03/01/25 - 09/02/25 94

Twiltley Branch Contract Dates Contract Days Unit Price Schedule "A" 03/01/25 - 09/30/25 108 Schedule "B" 03/01/25 - 09/30/25 107

Piney Grove Campground (Bay Springs) Contract Dates Contract Days Unit Price Total Price Schedule "A" 02/25/25 - 09/20/25 106 Schedule "B" 02/25/25 - 09/24/25 106

Tennessee-Tombigbee Waterway

2025 Mobile District Bid Schedule

Alabama River Lakes

Allatoona Lake

Lake Seminole

Okatibbee Lake

Bluff Creek Campground Contract Dates Contract Days Unit Price Total Price Schedule "A" 03/14/25 - 09/14/25 93 Schedule "B" 03/14/25 - 09/14/25 95

Cotton Hill Campground Contract Dates Contract Days Unit Price Total Price Schedule "A" 03/14/25 - 09/14/25 93 Schedule "B" 03/14/25 - 09/14/25 95

Hardridge Creek Campground Contract Dates Contract Days Unit Price Total Price Schedule "A" 03/14/25 - 09/14/25 93 Schedule "B" 03/14/25 - 09/14/25 95

White Oak Creek Campground Contract Dates Contract Days Unit Price Total Price Schedule "A" 03/14/25 - 09/14/25 93 Schedule "B" 03/14/25 - 09/14/25 95

Amity Campground Contract Dates Contract Days Unit Price Total Price Schedule "A" 03/06/25 - 09/02/25 84 Schedule "B" 03/06/25 - 09/02/25 83

Holiday Campground Contract Dates Contract Days Unit Price Total Price Schedule "A" 03/06/25 - 09/02/25 92 Schedule "B" 03/06/25 - 09/02/25 89

R. Shaefer Heard Campground Contract Dates Contract Days Unit Price Total Price Schedule "A" 02/20/25 - 10/26/25 125 Schedule "B" 02/20/25 - 10/26/25 124

Whitetail Ridge Campground Contract Dates Contract Days Unit Price Total Price Schedule "A" 02/20/25 - 10/26/25 125 Schedule "B" 02/20/25 - 10/26/25 124

Walter F. George

West Point Lake

Contractor Data Sheet

Primary Contractor – Person listed in SAM.gov (ALL FIELDS REQUIRED)

Name: Date: ________________

Cage Code: Unique Entity ID (UEI): _____________________________

Phone Number(s): Yrs Experience: ________

E-Mail: Age: _____ Health (circle one): Excellent Good Under Dr Care Need Assistance Poor

Partner (ALL FIELDS REQUIRED)

Name: Yrs Experience: ________

E-Mail: Age: _____ Health (circle one): Excellent Good Under Dr Care Need Assistance Poor

Are you currently working a gate attendant contract (circle one)? YES or NO If yes, name of Lake Project? ________________________ Contract end date? ____________ How many gate attendant contracts can you perform concurrently? ______________________

PRIVACY ACT STATEMENT

AUTHORITY: 26 U.S.C. §6041, §6041A, and §6050M; 26 U.S.C. §6109; 31 U.S.C. §7701(c) and §3325(d); 48 CFR, Part 4 (FAR 4.904); 48 CFR, Part 52 (FAR 52.204-3).

PRINCIPAL PURPOSE(S): To obtain a Park Gate Attendant Contractor’s TIN/Social Security Number and other personal information required by the above referenced authorities to allow reporting by the Federal Government of payments made to said Contractor within the line and scope of his/her contract as a Park Gate Attendant at one of the United States Army Corps of Engineers, Mobile District projects. Mobile District asks for such information to be submitted via the herein Contractor Data Sheet as part of a quote package in response to a solicitation for Park Gate Attendant Services.

ROUTINE USE(S): This Form and the information contained herein will be disclosed as generally permitted under 5 U.S.C. 552a(b), the Privacy Act, and specifically will be disclosed to those Federal Government agencies/entities requiring said information for Government purposes; i.e. the Internal Revenue Service, the Finance Center for the Corps of Engineers located in Millington, Tennessee, Contracting Officers and Representatives assigned to said Contract, and employees of the individual Project(s) where the Contractor is chosen to work. Information contained in this Form will be protected pursuant to the Privacy Act, and within the Corps of Engineers, will only be disclosed to those persons having the authority within the scope of their employment/positions to collect and utilize said information.

DISCLOSURE: Disclosure of the information requested in this form by the Contractor is voluntary. However, failure to provide all the requested information will hinder and/or delay evaluation of the quote package, and may result in award of said Contract to another Contractor.

SPRING-SUMMER 2025 PARK ATTENDANT INFORMATION

FOR

U.S. ARMY CORPS OF ENGINEERS, MOBILE DISTRICT

The following information will apply for the Spring-Summer 2025 Park Attendant Contractor Contracts.

There will be a total of 34 contracts available for bid. They are as follows:

ALABAMA RIVER LAKES will have 6 Park Attendant Positions.

ALLATOONA LAKE will have 6 Park Attendant Positions.

LAKE SEMINOLE will have 2 Park Attendant Positions.

OKATIBBEE LAKE will have 2 Park Attendant Positions.

TENNESSEE TOMBIGBEE WATERWAY will have 2 Park Attendant Positions.

WALTER F. GEORGE will have 8 Park Attendant Positions.

WEST POINT will have 8 Park Attendant Positions.

PLEASE NOTE: Due to budget constraints for the operation of Government parks, it is requested that you quote your “Best Possible Price.” Bids are due back into the Contracting Office by 2:00PM CDT, Thursday, November 14, 2024.

The solicitation includes various contract clauses, one Scope of Work, and individual Local Policies for each particular Park Attendant Position. It is important that you review this information.

Please refer to the “Local Policies” for the following information:

1. Details on work hours and description of duties and facilities.

2. Name and telephone number for a point of contact at each park.

There is also information in the Scope of Work regarding the documentation required for a Park Gate Attendant Position. All required documentation for Park Attendant Positions must be submitted to this office BEFORE COMMENCEMENT OF WORK.

Last…but “Most important” …you are strongly urged to provide a telephone number where you may be reached on the date of Thursday, November 21, 2024, for contract award. If attempts to reach you are unsuccessful, you may not receive a contract award for this Park Attendant season.

INSTRUCTIONS FOR SUBMITTAL OF BIDS

1. At a minimum, your Bid Package should include a completed Contractor Data Sheet, the 1st page of the SF 1449 (must be signed in Block 20), and a completed Bid Schedule. You may submit your Bid package via e-mail or regular postal service.

To submit your Bid Package via e-mail, save each document by adding your last name to the document name and saving them to your computer. Attach the Contractor Data Sheet, signed SF 1449 and Bid Schedule to your e-mail and send them to mobilegates@usace.army.mil.

To submit your Bid Package via regular postal service, please mail all documents to: U.S. Army Corps of Engineers, Attn: Gate Attendants (CT-S), P.O. Box 2288, Mobile, AL 36628-0001.

NOTE: The preferred method, but not required, for submission of Bid Packages is via e-mail. If you chose to submit your Bid Package via regular postal service, delivery confirmation is recommended, but not required.

IMPORTANT: Please identify each page of the bid with your name. This is very important for identification purposes. A daily bid amount must be entered in the “Unit Price” on the Bid Schedule, and the bid amount must be in whole dollar amounts. Bids only need to be entered for each Park Attendant position in which you are interested.

2. All contractors, contractor’s employees, and all associated sub-contractors’ employees shall be required to furnish a "Business Services", "Fidelity" or "Dishonesty" bond in the amount of $5,000.00. Before commencement of work, surety bonds (original with seal) must be on file in this office.

IMPORTANT: If you obtain one bond, all persons must be listed on the single bond. The Obligee must be listed as “U.S. Army Corps of Engineers, Mobile District”, and the term of the bond must be effective a minimum of 60 days past the end date of the contract period of performance.

3. Before commencement of work, all contractors, contractor’s employees, and all associated sub-contractors’ employees must submit proof of insurance (Declaration’s page) for automobile liability coverage as follows:

Bodily injury coverage with minimum limits of $250,000 per person and $500,000 per occurrence

Property damage coverage with a minimum limit of $25,000 per occurrence.

4. You must also provide copies of your last three performance evaluations or reference letters from your last three duty locations. If you are new to the Park Attendant Program, past performance documentation is not required.

SURETY BOND, PROOF OF INSURANCE, AND PAST PERFORMANCE

DOCUMENTATION, IF APPLICABLE, MUST BE SUBMITTED BY REGULAR MAIL

AS SOON AS POSSIBLE AFTER NOTICE OF CONTRACT AWARD.

5. Each contractor, contractor’s employees, and all associated sub-contractors’ employees must submit a completed Questionnaire for Non-Sensitive Positions (SAM Form 36), a completed SF- 87 Fingerprint Card (Version DEC 2017 only; or electronically), and a completed Declaration for Federal Employment (OF306 Form) for a background check. All associated costs shall be incurred by the contractor.

a. The “Subject Information” block must be completely filled out on the SAM Form 36 (Attachment 1 SAM Form 36). The “Authorization” block must be completed, dated and signed.

b. Contractors may go to the local Police Department or Sheriff's Department to have fingerprints collected on an SF-87 Fingerprint Card (Version DEC 2017 only) or electronically (preferred method).

i. The blocks highlighted in yellow must be completely filled out on the Fingerprint Card (Attachment 2 Sample Fingerprint Card).

ii. The following information must be included on the Fingerprint Card:

SON: A343

SOI: Z256

IPAC: 21008711

c. Form FD258 is also acceptable. If Form FD258 is used, the following information must be included in the block for “Reason Fingerprinted”:

SON: A343

SOI: Z256

IPAC Code: 21008711

d. If the Electronic System asks for a reason for the fingerprints, the reason should be listed as “Federal Employment”.

NOTE: Fingerprints submitted on 8.5 x 11 paper WILL NOT BE ACCEPTED. All fingerprints must be submitted on an SF-87 Fingerprint Card (Version DEC 2017 only), Form FD258 or electronically.

e. The Declaration for Federal Employment (Attachment 3 OF306 Form) must be completely filled out.

i. Spell out entire given name.

ii. For “Place of Birth”, input the city and state ONLY.

iii. Input all dates in the format (MM/DD/YYYY).

iv. Do not abbreviate or use acronyms for Branch of Military Service.

v. Be sure to input and number accordingly additional information as required for answers to Blocks 7-15 in Block 16.

vi. Sign and date Block 17a as the Applicant. Do not fill out Blocks 18a-c.

vii. If the form is handwritten and a mistake is made, cross out the mistake with a single line through the incorrect information, initial and date.

viii. Do not use whiteout on the form.

NOTE: For an example of a completed OF306 Form, see Attachment 4 Sample OF306 Form.

f. Background checks will be initiated once a completed SAM Form 36 and OF306 Form have been received. Contractors will receive an initial email from the Personnel Security Investigation Center of Excellence (PSICoE) with instructions pertaining to the completion of the online e-QIP form. Within 24 to 48 hours after the initial email, Contractors will receive another email with instructions on how to access the e-QIP form online.

NOTE 1: The e-QIP form must be completed within 5 days of receiving the email from PSI-CoE to complete the background check process. If a contractor receives the initial email but no registration code, contact the PSICoE Customer Service Center at 410-278- 4194 to request a registration code.

NOTE 2: If a contractor has had a background check processed in this manner, then the contractor is not required to submit the documents again unless it has been more than 24 months since the contractor has worked in federal service.

ALL BACKGROUND DOCUMENTS MUST BE SUBMITTED BY FRIDAY, 06

DECEMBER 2024.

Fingerprint cards should be mailed via certified mail or some other form of delivery confirmation to: DEPARTMENT OF THE ARMY, Personnel Security Investigation Center of Excellence, 6280 Guardian Gateway, Suite 1, Aberdeen Proving Ground, MD 21005.

Completed SAM Form 36 and OF306 Form should be sent by regular mail to: U.S. Army Corps of Engineers, Attn: Connie Gunter (OP-TR), P.O. Box 2288, Mobile, AL 36628-0001.

IMPORTANT: All contractors must have an active registration (CAGE Code) in the System for Award Management (SAM) at the time of bid. There is NO COST to register for a Unique Entity Identifier and CAGE Code at https://www.sam.gov/SAM/. The following information is required for successful registration:

All business types should be marked “For-Profit Organization”.

North American Industry Classification System (NAICS) Code

721211 RV (Recreational Vehicle) Parks Select “Yes” for small business.

FOR ADDITIONAL INFORMATION REGARDING BID PACKAGES, CONTACT:

Sophia Chin 251-690-3349

FOR ADDITIONAL INFORMATION REGARDING BACKGROUND DOCUMENTS,

CONTACT:

Connie Gunter 251-690-3469

MOBILE DISTRICT, U.S. ARMY CORPS OF ENGINEERS

GENERAL SCOPE OF WORK

FOR

PARK ATTENDANT SERVICES

I. AVAILABLE POSITIONS & PARK DESCRIPTIONS

A. ALABAMA RIVER LAKES

1. GUNTER HILL CAMPGROUND, R.E. “BOB” WOODRUFF LAKE

2. ISAAC CREEK CAMPGROUND, CLAIBORNE LAKE

3. MILLERS FERRY CAMPGROUND, DANNELLY LAKE

B. ALLATOONA LAKE

1. PAYNE CAMPGROUND & BOAT RAMP

2. SWEETWATER CREEK CAMPGROUND

3. VICTORIA CAMPGROUND

C. LAKE SEMINOLE

1. EASTBANK CAMPGROUND

D. OKATIBBEE LAKE

1. TWILTLEY BRANCH CAMPGROUND

E. TENNESSEE TOMBIGBEE WATERWAY

1. PINEY GROVE CAMPGROUND, BAY SPRINGS

F. WALTER F. GEORGE

1. BLUFF CREEK CAMPGROUND

2. COTTON HILL CAMPGROUND

3. HARDRIDGE CREEK CAMPGROUND

4. WHITE OAK CREEK CAMPGROUND

G. WEST POINT LAKE

1. AMITY CAMPGROUND

2. HOLIDAY CAMPGROUND

3. R. SHAEFER HEARD CAMPGROUND

4. WHITETAIL RIDGE CAMPGROUND

II. GENERAL INFORMATION

A. CONTRACTING OFFICER & CONTRACTING OFFICER’S REPRESENTATIVE

B. PERFORMANCE SCHEDULE & CONTRACTOR HOURS

C. PRE-WORK CONFERENCE

D. PETS

III. GENERAL RESPONSIBILITIES

A. CUSTOMER ASSISTANCE & PUBLIC INTERACTION

B. FEE COLLECTION, ACCOUNTING & PROCESSING

C. CLEANING & MAINTENANCE

D. LIVING AREA

E. SECURITY OF PERSONAL PROPERTY

F. LOST & FOUND

G. COOPERATION WITH OTHERS

IV. CONTRACTOR-FURNISHED EQUIPMENT & PROVISIONS

A. TEMPORARY LIVING QUARTERS

B. CONTRACTOR TRANSPORTATION

C. CONTRACTOR APPEARANCE

D. INSURANCE

E. CHANGE FUND

F. OTHER REQUIRED EQUIPMENT/SUPPLIES

V. GOVERNMENT-FURNISHED EQUIPMENT & PROVISIONS

A. CONTRACTOR SITE

B. GATEHOUSE/ENTRANCE STATION

C. COMMUNICATION EQUIPMENT

D. GATEHOUSE SUPPLIES, FORMS & BROCHURES

E. CONTRACTOR IDENTIFICATION

F. KEYS

G. CLEANING SUPPLIES

VI. PAYMENT FOR PERFORMANCE

A. INVOICES

B. NON-PERFORMANCE

C. FINAL CONTRACT PAYMENTS

VII. CONTRACTOR PERFORMANCE

A. CONTRACTOR DEFICIENCIES

B. TERMINATION

VIII. ADDITIONAL REQUIREMENTS & INFORMATION

A. SYSTEM FOR AWARD MANAGEMENT (SAM)

B. REPRESENTATIONS & CERTIFICATIONS

C. BONDS

D. BACKGROUND CHECKS

E. PERIOD FOR ACCEPTANCE OF OFFERS

IX. ANTITERRORISM AND OPERATIONS SECURITY (AT/OPSEC) REQUIREMENTS

A. ACCESS AND GENERAL PROTECTION/SECURITY POLICY AND PROCEDURES

B. PRE-SCREEN CANDIDATES USING E-VERIFY PROGRAM

EXHIBIT 1 - SMALL BUSINESS INVOICE

I. AVAILABLE POSITIONS & PARK DESCRIPTIONS

Park Attendant positions within the Mobile District may consist of two teams performing on a rotating days on/days off schedule or a single team working a specific numbers of days per week. Each team will consist of two persons.

Local Policies are not included in this solicitation but can be found in the “Bid Documents” on the SAM.gov website or can be obtained by contacting the appropriate project representative.

A. ALABAMA RIVER LAKES

1. GUNTER HILL CAMPGROUND, R.E. “BOB” WOODRUFF LAKE

Schedule “A” Contract Dates: 28 Feb 25 – 27 Feb 26 Pre-Work Conference: 28 Feb 25 Total Number of Performance Days: 185

Schedule “B” Contract Dates: 28 Feb 25 – 24 Feb 26 Pre-Work Conference: 28 Feb 25 Total Number of Performance Days: 181

Gunter Hill Campground is located on R.E. “Bob” Woodruff Lake, Alabama River Lakes, approximately 5 miles west of downtown Montgomery, Alabama, off U.S. Highway 80 and County Road 7. Gunter Hill contains 142 Class A campsites with water and electrical hookups. The campground is divided into two sections: Antioch and Catoma Loops. Catoma Loop has 75 sites with full hook-ups. Both sections have restrooms, laundry and shower facilities, playground, all-purpose court and group shelter. Each section has a sanitary dump station. A two-lane boat ramp is also provided in Antioch Loop. A tour of the park is approximately three miles.

2. ISAAC CREEK CAMPGROUND, CLAIBORNE LAKE

Contract Dates: 14 Mar 25 – 02 Sep 25 Pre-Work Conference: 14 Mar 25 Total Number of Performance Days: 89

Schedule “B” Contract Dates: 14 Mar 25 – 31 Aug 25 Pre-Work Conference: 14 Mar 25 Total Number of Performance Days: 85

Isaac Creek Campground is located on Claiborne Lake, Alabama River Lakes, approximately 20 miles northwest of Monroeville, Alabama, off Alabama State Highway 41 and Monroe County Road 17. Isaac Creek contains 60 Class A campsites with water and electrical hookups. Isaac Creek also contains restrooms, shower facilities, and a sanitary dump station. The Day Use Area includes boat ramps, playgrounds, three group shelters and a fish cleaning station with restrooms. There are approximately three miles of paved road in the routine patrol area.

3. MILLERS FERRY CAMPGROUND, DANNELLY LAKE

Contract Dates: 14 Mar 25 – 02 Sep 25 Pre-Work Conference: 14 Mar 25 Total Number of Performance Days: 89

Schedule “B” Contract Dates: 14 Mar 25 – 31 Aug 25 Pre-Work Conference: 14 Mar 25 Total Number of Performance Days: 85

Millers Ferry Campground is located on William “Bill” Dannelly Reservoir, Alabama River Lakes, approximately 11 miles west of Camden, Alabama, off Alabama State Highway 28.

Millers Ferry contains 66 Class A campsites with water and electrical hookups and nine Class “C” primitive campsites. Millers Ferry Campground contains restrooms, shower facilities, a two lane boat ramp, a sanitary dump station, playground, multipurpose court, and a group shelter.

There are two Day Use facilities located adjacent to the campground. East Bank Beach contains a swimming beach, playground, and two group shelters. Training Dike Park contains one group shelter, a playground, and a waterborne toilet. There are approximately three miles of paved road in the routine patrol area. Approximate round trip mileage to Bridgeport Beach is 20 miles (Bridgeport Beach shelter is reserved no more than 5 times during contract period).

B. ALLATOONA LAKE

1. PAYNE CAMPGROUND & BOAT RAMP

Contract Dates: 03 Mar 25 – 03 Sep 25 Pre-Work Conference: 03-06 Mar 25 Total Number of Performance Days: 95

Schedule “B” Contract Dates: 03 Mar 25 – 03 Sep 25 Pre-Work Conference: 03-06 Mar 25 Total Number of Performance Days: 89

Payne Campground & Boat Ramp has 60 campsites and a boat ramp with 88 boat trailer parking spaces and 38 car parking spaces. It is located approximately seven miles from Acworth, Georgia. All sites, except 11, have water and 50 amp electricity. While the boat ramp serves the campground, it is also open to the public. Other amenities include sanitary dump station, beach, restroom with showers. The total mileage for one inspection tour is approximately 1.5 miles.

Approximate roundtrip mileage to the Post Office from this park is 16 miles.

2. SWEETWATER CREEK CAMPGROUND

Contract Dates: 03 Mar 25 – 03 Sep 25 Pre-Work Conference: 03-06 Mar 25 Total Number of Performance Days: 92

Schedule “B” Contract Dates: 03 Mar 25 – 03 Sep 25 Pre-Work Conference: 03-06 Mar 25 Total Number of Performance Days: 92

Sweetwater Campground located approximately 10 miles from Canton, Georgia has 159 campsites and a group area with 9 campsites and a shelter. Approximately 2/3 of the campsites have water and 50 amp electricity. Other amenities include sanitary dump station, beach, launching ramp, courtesy dock, playground, and two restrooms with showers. The total mileage for one inspection tour is approximately 5 miles. Approximate roundtrip mileage to the Post Office from this park is 20 miles. Attendants will also open the gates to Sweetwater Day Use from time to time in the absence of attendants/volunteers.

3. VICTORIA CAMPGROUND

Contract Dates: 03 Mar 25 – 20 Oct 25 Pre-Work Conference: 03-06 Mar 25 Total Number of Performance Days: 118

Schedule “B” Contract Dates: 03 Mar 25 - 20 Oct 25 Pre-Work Conference: 03-06 Mar 25 Total Number of Performance Days: 113

Victoria Campground has 74 campsites and is located approximately 10 miles from Woodstock, Georgia. Victoria Campground consist of 73 class “A” sites w/electricity/water and 1 class “C” site w/water only. Other amenities include: two sanitary dump stations, beach, playground, and two restroom facilities with showers. The total mileage for one inspection tour is approximately 1.2 miles. Approximate roundtrip mileage to the Post Office from this park is 20 miles.

C. LAKE SEMINOLE

1. EASTBANK CAMPGROUND

Contract Dates: 01 Mar 25 – 02 Sep 25 Pre-Work Conference: 01-02 Mar 25 Total Number of Performance Days: 94

Schedule “B” Contract Dates: 01 Mar 25 – 02 Sept 25 Pre-Work Conference: 01-02 Mar 25 Total Number of Performance Days: 94

Eastbank Campground consists of approximately 65 acres of grassy and wooded areas.

There are 64 sites in the campground, 62 of which have water and electrical hookups available.

The campground has newly rebuilt boat ramp and fish cleaning station, two bathhouses, laundry facility, group shelter, horseshoes, shuffleboard, volleyball court, and hiking trails. The campground has two miles of paved roads and is located ½ of a mile from the Resource Management Office; ¾ mile north of Chattahoochee, FL; 45 miles west of Tallahassee, Florida;

25 miles east of Marianna, Florida; and 23 miles southeast of Bainbridge, Georgia. Post office is 1 mile away from campground, as well as convenient stores, commercial eateries, and gas stations.

D. OKATIBBEE LAKE

1. TWILTLEY BRANCH CAMPGROUND

Contract Dates: 01 Mar 25 – 30 Sep 25 Pre-Work Conference: 01 Mar 25 Total Number of Performance Days: 108

Schedule “B” Contract Dates: 01 Mar 25 – 30 Sep 25 Pre-Work Conference: 01 Mar 25 Total Number of Performance Days: 107

Twiltley Branch Campground is located on Okatibbee Lake. Twiltley Branch Campground consist of 64 campsites, 52 class “A” sites with electricity and water and 12 class “C” sites with water only. The campground also has three large group sites. The campground is located approximately ten miles north of Meridian, MS. off Hwy 19 in the small community of Collinsville, Ms. Collinsville Day Use Area is located next to the Twiltley Branch Campground entrance (less than 1/8th of a mile from campground gate). The Collinsville Day Use Area consists of a beach, boat ramp, picnic shelter, rest room, and numerous picnic sites. The

Gatehouse is located 3.5 miles from the Okatibbee Resource Management Office and 2.4 miles from the nearest bank and post office, located in Collinsville, MS.

E. TENNESSEE-TOMBIGBEE WATERWAY

1. PINEY GROVE CAMPGROUND, BAY SPRINGS

Contract Dates: 25 Feb 25 – 20 Sep 25 Pre-Work Conference: 25-28 Feb 25 Total Number of Performance Days: 106

Schedule “B” Contract Dates: 25 Feb 25 - 24 Sep 25 Pre-Work Conference: 25-28 Feb 25 Total Number of Performance Days: 106

The campground contains 141 class A sites with full electrical and water. Each site has gray stone impact area providing a grill, picnic table, lantern holder, and concrete food preparation table. Each site also has an asphalt spur for parking a recreational vehicle. The campground also contains three shower buildings, laundry building, fish-cleaning building, one tot-lot playground, two multi-use courts, pavilion, dump station, two fishing piers, and boat ramp. The campground is located in Tishomingo County, Mississippi on the North end of the Tennessee Tombigbee Waterway. The total mileage for one round trip tour through the campground is 2.2 miles. It is approximately 30 miles round trip to the nearest banking facility.

F. WALTER F. GEORGE

1. BLUFF CREEK CAMPGROUND

Contract Dates: 14 Mar 25 – 14 Sep 25 Pre-Work Conference: 14-16 Mar 25 Total Number of Performance Days: 93

Schedule “B” Contract Dates: 14 Mar 25 – 14 Sep 25 Pre-Work Conference: 14-16 Mar 25 Total Number of Performance Days: 95

Bluff Creek Campground is located on Walter F. George Lake. Bluff Creek Campground consists of 88 campsites with electric and water hookups. The campground is located approximately 25 miles south of Columbus, GA off Highway 165. Round trip mileage through the park is approximately two miles. Approximate round trip mileage to the nearest bank or post office from this park is 10 miles. This campground is located in the Eastern Time Zone.

2. COTTON HILL CAMPGROUND

Pre-Work Conference: 14-16 Mar 25 Total Number of Performance Days: 93

Schedule “B” Contract Dates: 14 Mar 25 – 14 Sep 25 Pre-Work Conference: 14-16 Mar 25 Total Number of Performance Days: 95

Cotton Hill Campground is located on Walter F. George Lake. Cotton Hill Campground consists of 94 campsites with electric/water/sewer hookups and 10 primitive tent only sites with electric. The campground is located approximately eight miles north of Ft. Gaines, Georgia off Highway 39. Round trip mileage through the park is approximately 3.5 miles. Approximate round trip mileage to the nearest bank or post office from this park is 18 miles. This campground is located in the Eastern Time Zone.

3. HARDRIDGE CREEK CAMPGROUND

Contract Dates: 14 Mar 25 – 14 Sep 25 Pre-Work Conference: 14-16 Mar 25 Total Number of Performance Days: 93

Schedule “B” Contract Dates: 14 Mar 25 – 14 Sep 25 Pre-Work Conference: 14-16 Mar 25 Total Number of Performance Days: 95

Hardridge Creek Campground is located on Walter F. George Lake. Hardridge Creek Campground consists of 57 campsites with electric and water hookups, and 20 sites with electric, water, and sewer hookups. The campground is located approximately 18 miles south of Eufaula, AL, off Highway 431 on Highway 97. Round trip mileage through the park is approximately 3.5 miles. Approximate round trip mileage to the nearest bank or post office from this park is 20 miles. This campground is located in the Central Time Zone.

4. WHITE OAK CREEK CAMPGROUND

Pre-Work Conference: 14-16 Mar 25 Total Number of Performance Days: 93

Schedule “B”

Pre-Work Conference: 14-16 Mar 25 Total Number of Performance Days: 95

White Oak Creek Campground is located on Walter F. George Lake. White Oak Creek Campground consists of 130 campsites with electric and water hookups. The campground is located approximately 10 miles south of Eufaula, Alabama off Highway 431 on Highway 95.

Round trip mileage through the park is approximately four miles. Approximate round trip mileage to the nearest bank or post office from this park is 22 miles. Attendants will open and close gates to White Oak Day Use Area across the road from the campground each morning and night. This campground is located in the Central Time Zone.

G. WEST POINT LAKE

1. AMITY CAMPGROUND

Contract Dates: 06 Mar 25 – 02 Sept 25 Pre-Work Conference: 06-07, 10-11 Mar 25 Total Number of Performance Days: 84

Schedule “B” Contract Dates: 06 Mar 25 – 02 Sept 25 Pre-Work Conference: 06-07, 10-11 Mar 25 Total Number of Performance Days: 83

Amity Campground is located approximately seven miles north of the city of West Point, Georgia, off Stateline Road, (Chambers County Road 212) on the west side of West Point Lake.

The campground contains 75 campsites of which 72 have water and electrical hookups. The park has two shower houses each with a coin operated washer and dryer, two boat ramps, a sanitary disposal station, seven restrooms, basketball and tennis courts, softball field, nature trail, and a playground. Total distance for one complete tour of the park is approximately 7.5 miles.

2. HOLIDAY CAMPGROUND

Contract Dates: 06 Mar 25 – 02 Sept 25 Pre-Work Conference: 06-07, 10-11 Mar 25 Total Number of Performance Days: 92

Schedule “B” Contract Dates: 06 Mar 25 – 02 Sept 25 Pre-Work Conference: 06-07, 10-11 Mar 25 Total Number of Performance Days: 89

Holiday Campground is located approximately 12 miles west of LaGrange, Georgia, off Highway 109 in Troup County, Georgia. The campground provides 112 campsites and two group camping areas. Amenities include three shower houses, each with a coin operated washer and dryer, two boat ramps, a sanitary disposal station, eleven restrooms, tennis court, basketball court, softball field, and a playground. Total distance for one tour of the park is approximately 13 miles. Attendants will work a rotational four day on/four day off schedule which includes holidays and weekends.

3. R. SHAEFER HEARD CAMPGROUND

Contract Dates: 20 Feb 25 – 26 Oct 25 Pre-Work Conference: 20-21, 24-25 Feb 25 Total Number of Performance Days: 125

Schedule “B” Contract Dates: 20 Feb 25 – 26 Oct 25 Pre-Work Conference: 20-21, 24-25 Feb 25 Total Number of Performance Days: 124

R. Shaefer Heard Campground is located approximately four miles north of West Point, Georgia, off U.S. Highway 29, on the southeast side of West Point Lake in Troup County, Georgia. The campground has 117 campsites, all with water and electrical hookups. Amenities include an amphitheater, a boat ramp, two shower houses, each with a coin operated washer and dryer, a sanitary disposal station, a playground, and five restrooms. A softball field and a tennis court are located just outside the park entrance. Total distance for one complete tour of the park is approximately 5 miles.

4. WHITETAIL RIDGE CAMPGROUND

Contract Dates: 20 Feb 25 – 26 Oct 25 Pre-Work Conference: 20-21, 24-25 Feb 25 Total Number of Performance Days: 125

Schedule “B” Contract Dates: 22 Feb 25 – 27 Oct 25 Pre-Work Conference: 20-21, 24-25 Feb 25 Total Number of Performance Days: 124

Whitetail Ridge Campground is located approximately 10 miles west of LaGrange, Georgia, off Highway 109 in Troup County, Georgia. The campground provides 58 campsites, all with water and electrical hookups. Park facilities include two shower houses, each with a coin operated washer and dryer, boat ramp, nature trail, one restroom and a sanitary disposal station. Total distance for one complete tour of the park is approximately 2.5 miles. Park Attendant Contractors will be required to collect credit card fees.

II. GENERAL INFORMATION

The Contractor must provide a two (2) person team, at least the legal age of majority in the state where the work will be performed, and who are both physically and mentally capable of performing the contractual responsibilities specified here and in Local Policies provided at the project, for the duration of the contract.

Services include, but are not necessarily limited to, furnishing all labor, equipment, fuel, transportation, tools and supplies (except as otherwise noted herein as government furnished) necessary to provide the specified services for the duration of the contract period.

At locations utilizing the reservation system, Recreation 1 Stop (R1S) ™, potential contractors must possess basic computer skills (ability to operate preinstalled programs on a government-furnished computer through the use of a keyboard and/or mouse). R1S™ is an internet-based computer program used for registering campers, tracking fees and processing reservations. All contractors will be oriented to the applicable programs and associated equipment.

Contractors are prohibited from unilaterally terminating, abandoning or prematurely ending any government contract. If a Contractor unilaterally terminates a government contract, the Government reserves the right, in its sole discretion, 1) to terminate the contract for cause and seek re-procurement costs, 2) in lieu of termination, to not consider the contractor for any other gate attendant contract within Mobile District for a full season, or 3) in lieu of termination, to modify and closeout the contract due to extenuating circumstances. An example of a full season is, if a contractor unilaterally terminates a contract in Spring-Summer 2023, then they may not be considered for any another gate attendant contract until Fall 2024-Winter 2025.

Prior to award of a contract, if a bidder refuses an acceptance by the Government, they may not be considered for any other gate attendant contract within Mobile District for a full season. For example, if a bidder refuses an acceptance by the Government in Spring-Summer 2025, then they shall not be considered for any another gate attendant contract until Fall 2026- Winter 2027.

Award will be made to the responsible bidder whose proposal is found to be most advantageous to the Government, price and other factors considered. The Government reserves the right to award to other than the low bid. The Government reserves the right to reject any and all offers.

A. CONTRACTING OFFICER & CONTRACTING OFFICER’S REPRESENTATIVE

The term “Contracting Officer” (KO) means the person having authority to enter into, administer or terminate contracts and make related determinations and findings. Contracting Officers are responsible for ensuring performance of all necessary actions for effective contracting, ensuring compliance with the terms of the contract and safeguarding interests of the United States in its contractual relationships.

The term “Contracting Officer’s Representative (COR)” shall be a person or persons at the field locations designated by the Contracting Officer. The COR represents and reports to the Contracting Officer.

B. PERFORMANCE SCHEDULE & CONTRACTOR HOURS

1. Contractors shall work according to the performance schedule and hours specified in the Local Policies provided by the project for which they bid and are awarded. The COR has the authority to change scheduled performance days and hours as deemed necessary;

however, only the Contracting Officer may amend the contract for permanent schedule changes.

2. The COR will give the Contractor at least a 24-hour notice of schedule changes initiated by his/her office.

3. On scheduled performance days, both members of the performing contractor team must be present within the park at all times except as noted herein, and the park attendant station (also referred to as a gatehouse) must be continuously staffed by at least one member of the team during hours outlined in Local Policies provided by the project. One member of the performing contractor team may leave the park during non-peak performance hours to make the required bank deposit.

4. During non-peak performance hours of scheduled days, the performing contractor team must be continuously present within, or in the immediate vicinity of, their designated contractor living quarters, and available to provide customer support as needed. Customer support includes, but is not limited to, summoning medical or other emergency assistance and opening gates to allow those claiming an emergency to leave and/or allow emergency vehicles into the park.

C. PRE-WORK CONFERENCE

All successful bidders shall attend a pre-work conference prior to the beginning of the contract. The conference will provide guidance on R1S™ computer use, issuing user permits and receipts, collecting and accounting for user fees, operating applicable equipment and computer programs, processing credit card transactions, reserving facilities (if applicable), recording pertinent data, and customers care issues. An overview of contractor responsibilities and policies outlined in the contract and the Project’s Park Attendant Guide will be presented.

NOTE: Contractors shall be required to demonstrate their ability to proficiently operate required computer programs and equipment, as applicable.

D. PETS

For park in which pets are permitted, contractors shall comply with Title 36, Code of Federal Regulations, Part 327.11 (Control of Animals) which includes:

1. Contractors shall keep pets restricted to the interior of the living quarters or otherwise physically restrained by a leash not longer than six (6) foot at all times. The Operations Project Manager will have the option of approving portable cages or containers for temporary (daytime) outdoor confinement of pets.

2. Contractor shall restrain pets to prevent contact with visitors. Except for service animals, pets are prohibited in or near the gatehouse (NO EXCEPTIONS).

3. Contractors shall be responsible for daily cleanup and proper disposal of pet waste.

4. The COR may require the removal of pets that are disruptive and impact park operations (barking dogs, aggressive behavior, etc.)

5. Contractors shall keep pets clean, free of foul odors and have all vaccinations current and shall maintain current records.

6. Contractors shall be liable for any damage to government facilities, damage to park visitors’ property, or personal injuries caused by their pets.

7. Failure to comply with these provisions could result in termination of the contract.

III. GENERAL RESPONSIBILITIES

Contractor general responsibilities include, but are not limited to: providing information and assistance to the public, conducting inspection tours of the park and its facilities, controlling access to the park; opening and closing gates, monitoring visitor compliance with visitation and quiet hours, issuing user permits, reserving sites and facilities, posting reservation signs, registration of campers and visitors if applicable, and fee collection and remittance reporting according to prescribed procedures. All contractual provisions shall be performed to the satisfaction of the Contracting Officer or COR. Time and duties vary by Project.

A. CUSTOMER ASSISTANCE & PUBLIC INTERACTION

The primary role of a Park Attendant Contractor is first and foremost to courteously assist visitors and secondly to tactfully and respectfully inform customers of the rules and regulations in an attempt to gain compliance. Contractors are NOT rule and regulation enforcement personnel and shall not argue with, threaten, or badger uncooperative visitors. Contractors shall not attempt to detain, apprehend, or search any visitor or personal property. Contractors shall not use profanity in the presence of the public, project personnel, or other contractors. Contractor shall notify and inform Ranger on Duty of all problems encountered.

1. Contractor must be able to interpret and comply with Title 36, CFR, Chapter III, Part 327, “Rules and Regulations Governing Public Use of Corps of Engineers Water Resource Projects,” as well as, park-specific policies, rules and requirements. Contractor shall act as point of contact for the visiting public for reporting emergencies and/or violations of low. Attendants shall assist public with information by answering telephones and questions at the gate house. Contractor shall report to Ranger on Duty all accidents, violations of law, disturbances, and situations that could affect the health and/or safety of the visiting public. Serious or life-threatening incidents and/or emergencies shall be reported first to 9- 1-1 and then to the Ranger on Duty. In the event Contractors are unable to contact a Park Ranger, they shall contact local law enforcement officers, and then report the incident to a Park Ranger as soon as possible. Rangers will handle each case on its own merit, in accordance with Corps Visitor Assistance Regulations and training. Contractors shall not attempt to direct, manipulate undermine, oppose, impede or “second-guess” decisions made by Rangers.

2. Contractors shall greet customers in a friendly manner as they arrive at the park, and distribute information, such as pamphlets, brochures, maps, park rules and regulations, and project information, as needed or as directed by the Operations Project Manager. Contractors shall assist visitors courteously and professionally, as necessary, by locating facilities, sites, park features and local attractions.

3. Contractor shall inform customers of park quiet hours and visitor hours as they enter the park. Contractors shall courteously ask visitors to depart at closing time and report violations immediately to Ranger on Duty.

4. Contractors shall deliver emergency and non-emergency messages to park users in accordance with Project policy. Contractors shall immediately assist the public by summoning medical or emergency assistance when an emergency is observed or reported, and then contact a Park Ranger to report such incidents.

5. Without exception, Contractors shall immediately open park gates for those claiming a need to leave for emergency reasons, and/or for those users who demand to be let out of the park. Contractors shall also open gates to allow emergency vehicles access to the park and customers Contractors shall open and close campground and day-use area gates as required by the applicable Local Policies. They shall also oversee picnic pavilions and multi-use courts, including turning power on or off and posting reservations for both pavilions and individual campsites, as applicable.

6. Contractors shall maintain a daily log of park activities, including, but not limited to: accidents, incidents, emergencies, complaints, and problems. Contractors shall maintain a written record of vehicles entering the park with Courtesy Passes, if applicable, and a separate record of other vehicles entering the park for other purposes (e.g. maintenance contractors, law enforcement personnel, utility workers, service vehicles, etc.). Contractors shall report complaints and incidents to Ranger on Duty. Records shall be turned into project management personnel as instructed.

7. Contractors shall at all times present a courteous and helpful attitude toward all visitors and shall refrain from any conduct which reflects unfavorably on the Corps of Engineers. Contractors shall not discriminate against customers on the basis of race, color, religion, sex, national origin, marital status, or disabilities.

8. During performance dates and hours, Contractors shall remain within hearing distance of government-furnished communications equipment (except when responding to emergencies, if no portable units are provided). The gatehouse or entrance station shall be locked whenever unattended.

9. Contractors may seek permission for concealed carry of firearms from the

Commander; however, the Commander’s letter of permission only applies during off duty hours, with restrictions as set forth in the letter of permission.