B08_Solicitation W9126G21Q0064 - Potters Creek B and Cranes Mills B.pdf

W9126G21P0064

Section SF 1449 - CONTINUATION SHEET

INSTRUCTIONS TO OFFERORS

US Army Corps of Engineers, Fort Worth District 819 Taylor St. Rm 2A17 Fort Worth, TX 76102

Capital Region Gate Attendant Services Solicitation W9126G-21-Q-0064

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Request for Quotes (RFQ) Solicitation Number: W9126G21Q0064 Solicitation is issued by:

US ARMY CORPS OF ENGINEERS FORT WORTH

819 TAYLOR ST, CT OFC RM 2A17

FORT WORTH TX 76102-0300

PROJECT NAME: Capital Region Gate Attendant Services: Potters Creek B and Cranes Mill B

1. This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued.

Description of Services: The Contractor shall furnish, all necessary labor, transportation, equipment, materials/supplies, and supervision to perform non-personal gate attendant services in the manner, location and frequency set forth in the Performance Work Statement and schedules. Work shall be performed in the USACE Capital Region located at Canyon Lake, 601 C.O.E Road, Canyon Lake, TX 78133. Periods of Performance will be one (1) period of four and a half (4.5)months.

2. This solicitation document and incorporated provisions and clauses are those in effect through the Federal Acquisition Regulation (FAR) and Department of Defense FAR Supplement (DFARS).

a. The provision at 52.212-1, Instructions to Offerors -- Commercial, applies to this acquisition and a statement regarding any addenda to the provision. Offerors are also required to submit a completed copy of the Request for Quotation and a completed copy of the pricing schedule.

b. Offerors include a completed copy of the provision at 52.212-3, Offeror Representations and Certifications-Commercial Items, with its offer.

c. Clause at 52.212-4, Contract Terms and Conditions-Commercial Items, applies to this acquisition and a statement regarding any addenda to the clause.

d. Clause at 52.212-5, Contract Terms and Conditions Required To Implement Statutes or Executive Orders-Commercial Items, applies to this acquisition and a statement regarding which, if any, of the additional FAR clauses cited in the clause are applicable to the acquisition

3. This acquisition is SET ASIDE 100% for Small Business.

4. PSC: R699 Support – Administrative: Other NAICS CODE: 721211 – RV (Recreational Vehicle) Parks and Campgrounds SIZE STANDARD: $8 Million

5. System for Awards Management (SAM): In accordance with FAR 52.204-7(b)(1) An Offeror is required to be registered in SAM when submitting an offer or quotation, and shall continue to be registered until time of award, during performance, and through final payment of any contract, basic agreement, basic ordering agreement, or blanket purchasing agreement resulting from this solicitation.

6. Evaluation Information: The Government intends to award a firm fixed price (FFP) Purchase Order resulting from this RFQ to the responsible offeror whose offer represents the best value in terms of past performance and price IAW 13.106-2(4)(ii). Past performance is equivalent to price. Quotes for this solicitation are due on 30 April 2021, by 11:00 AM CST.

The offeror agrees to hold the prices in its offer firm for 60 calendar days from the date specified for receipt of offers.

7. Submittals: Offerors must submit representation and certifications in accordance with the provisions at FAR 52.212-3 Offeror Representation and Certifications – Commercial Item (Accessible at https://www.acquisition.gov) or the vendor may verify their Online Representation and Certification Application (ORCA) is updated in SAM. See Vendor information sheet.

Submit the following as separate PDF files in the response to the RFQ

a. Vendor Information Sheet

b. Price Quotation (CLIN Schedules) (See Clause 52.212-2 Evaluation – Commercial Items)

c. Past Performance NAVFAC/USACE Past Performance Questionnaire (See Clause 52.212-2 Evaluation – Commercial Items). Recent or relevant work is defined as similar work in size and scope within the past four (4) years. The Contracting Officer shall deem an offeror non-responsive if the offeror fails to submit a PPQ IAW 52.212-1(b)(10) and evaluation criteria in 52.212-2. An Offeror that submits a PPQ that is deemed neither recent nor relevant will be treated as “NEUTRAL”.

d. Complete and return the provision at 52.204-26

8. Email all quotes to:

Khadijah.Y.Freeman2@usace.army.mil civ-ops.proposals@usace.army.mil

9. 52.237-1 SITE VIST

Offerors or quoters are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award.

Prospective offerors/quoters are required to contact the Contract Specialist via email to express their interests by 3:00 PM (CST) two business days prior to attending the site visit. Site visit attendees must provide the following information the Solicitation Number, Project Title, Name(s) of Individual(s) who will attend the site visit, Name of Company Represented, Phone Number of Company being represented. All attendees required sign attendance sheet.

Address: U.S. Army Corps of Engineers

Canyon Lake Project Office 601 C.O.E Rd.

Canyon Lake, TX 78133

CT POC: Khadijah Y. Freeman Contact Info: 817-886-1474 Email: Khadijah.Y.Freeman2@usace.army.mil

Conference: Wednesday 21 April 21 @ 1:00 pm CST

VENDOR INFORMATION SHEET

W9126G21Q0064 Capital Region Gate Attendant Services

COMPANY NAME

POC

(Last, First Middle)

ADDRESS

(Number & Street) (City, State and Zip)

PHONE NUMBER MOBILE

(Area code and number) (Area code and number)

EMAIL ADDRESS___________________________________________

DUNS NUMBER CAGE CODE NUMBER_______________

Vendor’s Online Representation and Certification Application (ORCA) are updated in SAM Yes No

Signature Date

ATTACHMENT 1

NAVFAC/USACE PAST PERFORMANCE QUESTIONAIRE (Form PPQ-0)

CONTRACT INFORMATION (Contractor to complete Blocks 1-4)

1. Contractor Information Firm name: CAGE Code:

Address: DUNS Number:

Phone Number:

Email Address:

Point of Contact: Contact Phone Number:

2. Work Performed as: Prime Contractor Sub Contractor Joint Venture Other (Explain) Percent of Project work performed:

If subcontractor, who was the prime (Name/Phone #):

3. Contract Information Contract Number:

Delivery/Task Order Number (if applicable):

Contract type: Firm Fixed Price Cost Reimbursement Other (please specify):

Contract Title:

Contract Location:

Award Date (mm/dd/yy):

Contract Completion Date (mm/dd/yy):

Actual Completion Date (mm/dd/yy) Explain Differences:

Original Contract Price (Award Amount):

Final contract Price (to include all modifications, if applicable):

Explain Differences:

4. Project Description:

Complexity of Work High Med Routine How is this project relevant to project of submission? (Please provide details such as similar equipment, requirements, conditions, etc.)

CLIENT INFORMATION (Client to complete Blocks 5-8)

5. Client Information Name:

Title:

Phone Number:

Email Address:

6. Describe the client’s role in the project:

7. Date Questionnaire was completed (mm/dd/yy):

8. Client’s Signature:

NOTE: NAVFAC/USACE REQUESTS THAT THE CLIENT COMPLETES THIS QUESTIONNARIE AND SUBMITS DIRECTLY BACK TO THE OFFEROR. THE OFFEROR WILL SUBMIT THE COMPLETED QUESTIONNARIE TO USACE WITH THEIR PROPOSAL, AND MAY DUPLICATE THIS QUESTIONNAIRE FOR FUTURE SUBMISSION ON USACE SOLICITATION. CLIENTS ARE HIGHLY ENCOURAGED TO SUBMIT QUESTIONNAIRES DIRECTLY TO THE OFFEROR. HOWEVER, QUESTIONNAIRES MAY BE SUBMITTED DIRECTLY TO USACE. PLEASE CONTACT THE OFFEROR FOR USACE POC INFORMATION. THE GOVERNMENT

RESERVES THE RIGHT TO VERIFY ANY AND ALL INFORMATION ON THIS FORM.

AFTER COMPLETION, PLEASE EMAIL TO: CIV-OPS.Proposals@usace.army.mil Ensure the former employer references the solicitation number in the email subject line.

ADJECTIVE RATINGS AND DEFINITIONS TO BE USED TO BEST REFLECT

YOUR EVALUATIONOF THE CONTRACTOR’S PERFORMANCE

RATING DEFINITION NOTE

(E) Exceptional Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.

An Exceptional rating is appropriate when the Contractor successfully performed multiple significant events that were of benefit to the Government/Owner. A singular benefit, however, could be of such magnitude that it alone constitutes an Exceptional rating. Also, there should have been NO significant weaknesses identified.

(VG) Very Good Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

A Very Good rating is appropriate when the Contractor successfully performed a significant event that was a benefit to the Government/Owner. There should have been no significant weaknesses identified.

(S) Satisfactory Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

A Satisfactory rating is appropriate when there were only minor problems, or major problems that the contractor recovered from without impact to the contract. There should have been NO significant weaknesses identified. Per DOD policy, a fundamental principle of assigning ratings is that contractors will not be assessed a rating lower than Satisfactory solely for not performing beyond the requirements of the contract.

(M) Marginal Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

A Marginal is appropriate when a significant event occurred that the contractor had trouble overcoming which impacted the Government/Owner.

(U) Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

An Unsatisfactory rating is appropriate when multiple significant events occurred that the contractor had trouble overcoming and which impacted the Government/Owner. A singular problem, however, could be of such serious magnitude that it alone constitutes an unsatisfactory rating.

(N) Not Applicable No information or did not apply to your contract

Rating will be neither positive or negative.

TO BE COMPLETED BY CLIENT

PLEASE CIRCLE THE ADJECTIVE RATING WHICH BEST REFLECTS

YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE.

1. QUALITY

a) Quality of technical data/report preparation efforts E VG S M U N

b) Ability to meet quality standards for technical performance E VG S M U N

c) Timeliness/effectiveness of contract problem resolution without extensive customer guidance.

E VG S M U N

d) Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements (without adverse effect on performance)

E VG S M U N

2. SCHEDULE/TIMELINESS OF PERFORMANCE:

a) Compliance with contract delivery/completion schedules including any significant intermediate milestones. (If liquidated damages were assessed or the schedule was not met, please address below)

b) Rate the contractor’s use of available resources to accomplish tasks identified in the contract

E VG S M U N

3. CUSTOMER SATISFACTION:

a) To what extent were the end users satisfied with the project? E VG S M U N

b) Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes; responsiveness to administrative reports, businesslike and communication)

c) To what extent was the contractor cooperative, businesslike, and concerned with the interests of the customer?

E VG S M U N

d) Overall customer satisfaction E VG S M U N

4. MANAGEMENT/PERSONNEL/LABOR

a) Effectiveness of on-site management, including management of subcontractors, suppliers, materials, and /or labor force?

E VG S M U N

b) Ability to hire, apply, and retain qualified workforce to this effort E VG S M U N

c) Government Property Control E VG S M U N

d) Knowledge/expertise demonstrated by contractor personnel E VG S M U N

e) Utilization of Small Business concerns E VG S M U N

f) Ability to simultaneously manage multiple projects with multiple disciplines

E VG S M U N

g) Ability to assimilate and incorporate changes in requirement and/or priority, including planning, execution and response to Government changes

h) Effectiveness of overall management (including ability to effectively lead, manage and control the program)

E VG S M U N

5. COST/FINANCIAL MANAGEMENT

a) Ability to meet the terms and conditions within the contractually agree price(s)?

E VG S M U N

b) Contractor Proposed innovative alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the client

c) If this is/was a Government cost type contract, please rate the Contractor’s timeliness and accuracy in submitting monthly invoices with appropriate back-up documentation, monthly status reports.

Budget variance reports, compliance with established budgets and avoidance of significant and/or unexplained variances (under runs or overruns)

d) In the Contractor’s accounting system adequate for management and tracking of costs? If no, please explain in Remarks section.

YES NO

e) If this is/was a Government contract, has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations? Indicate if show cause or cure notices were issued, or any default action in comment section below.

YES NO

f) Have there been any indication that the contractor has had any financial problems? If yes, please explain below.

YES NO

6. SAFETY/SECURITY

a) To What extent was the contractor able to maintain an environment of safety, adhere to its approved safety plan, and respond to safety issues? (Includes: following the users rules, regulations, and requirements, regarding housekeeping, safety, correction of noted deficiencies, etc.)

b) Contractor complied with all security requirements for the project and personnel security requirements.

E VG S M U N

7. GENERAL

a) Ability to successfully respond to emergency and/or surge situations (including notifying COR, PM or Contracting Officer in a timely manner regarding urgent contractual issues)

b) Compliance with contractual terms/provisions (explain if specific issues)

E VG S M U N

c) Would you hire or work with this firm again? (If no, please explain below)

YES NO

d) In Summary, provide an overall rating for the work performed by this contractor.

E VG S M U N

Please provide responses to the questions above (if applicable) and/or additional remarks. Furthermore, please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk (Please attach additional pages in necessary):

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

Canyon Lake Gate Attendant Services

FFP

The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Gate Attendant Services for the duration of the contract period as defined in this Performance Work Statement (PWS), except for those items specified as Government-furnished property and services within each Lake Appendix in this solicitation. The Contractor shall perform to the standards in this contract. Work to be accomplished under this contract shall be in accordance with the Performance Work Statement.

Period of Performance: 15 May 2021 - 30 September 2021 FOB: Destination

PSC CD: R699

NET AMT

KO STATEMENT

Only a warranted Contracting Officer (either a Procuring Contracting Officer (PCO), or an Administrative Contracting Officer (ACO)), acting within their delegated limits, has the authority to issue modifications or otherwise change the terms and conditions of this contract. If an individual other than the Contracting Officer attempts to make changes to the terms and conditions of this contract you shall not proceed with the change and shall immediately notify the Contracting Officer.

POTTERS CREEK BID SCHEDULE

Canyon Lake Gate Attendant Services

Bid Schedule

Potters Creek Shift B Comal County

Contract Duration:

Base Year Only: 15 May 2021 through 30 September 2021

Potters Creek Park Shift B

CLIN # DESCRIPTION

UNIT

TOTAL UNIT PRICE

TOTAL

PRICE

Base Year Only Period of Performance:

Summer Season (15 May 2021 through 30 September 2021)

Month

6 $

TOTAL AMOUNT FOR CLIN 0001

POTTERS CREEK B PWS

FORT WORTH DISTRICT

CANYON LAKE APPENDIX PERFORMANCE WORK STATEMENT

GATE ATTENDANT SERVICES

Potters Creek Park

1. GENERAL: See below.

1.1 DESCRIPTION OF SERVICES/INTRODUCTION: Gate Attendant requirements are as follows and as stated in 1.4.5 PLACE OF PERFORMANCE. Some parks are operated using the Recreation 1 Stop (R1S) online program. The contractor will be given access to view training videos and the Help files in order to learn how to use the R1S software. If after 3 shifts (12 on duty days), the contractor cannot use the system and asks routine questions that are covered in the training videos and Help files, the contractor will be deemed in default of knowing the system.

Park/Shift Minimum 1 or 2 Person

Team Requirement Potters Creek Park Shift B 2

1.2 SCOPE: No Additional.

1.3 PERIOD OF PERFORMANCE: Estimated deliverables at Canyon Lake are:

Position Number

Days Surveillance

Hours Gate House

Hours Availability

Hours Potters Creek Park

Shift B Base Year

(15 MAY – 30 SEP

2021)

71 994 994 710

1.3.1 Supportive Documentation for Bid Schedule Items: For Supportive Documentation for Bid Schedule Items refer to the Table 1.3.1.1.

Table 1.3.1.1

Number of Days Worked that Month Daily Price Monthly Price

May 9 June 15 July 16

August 16 September 15

TOTAL FOR BID

SCHEDULE

1.4 GENERAL INFORMATION: See below.

1.4.1 Quality Control: Not Applicable.

1.4.2 Quality Assurance: Nothing additional

1.4.3 Government Holidays: Nothing additional

1.4.4 Hours of Operation: The Contractor will begin work at 8:00 am on Saturday May 15th and will work four (4) calendar days on duty and then will have four (4) calendar days off. Contractors will work all holidays that fall within their four-day shift. Twenty-four hour shifts begin at 10 pm each night and end at 10 pm the following night. Peak usage for day use parks is 2 pm to sunset on Fridays, 12 pm to sunset Saturdays and Sundays, and from open to close on holidays. Contractors will maintain adequate staffing of the gatehouse during the park operating hours.

Table 1.4.4.1 - Canyon Lake Winter Hours at Potters Creek Park

Contractor Monday - Sunday

Potters Creek Park Surveillance Hours Gate House Hours Availability Hours

2 hours a day 8 am – 10 pm 10 pm – 8 am

1.4.5 Place of Performance: The work to be performed under this contract will be performed at Canyon Lake.

1.4.5.1 The work to be performed under this contract will be performed at Potters Creek Park at Canyon Lake. Potters Creek Park is a camping only park located approximately 24 miles northwest of I-35 and New Braunfels, TX, off FM 306. This park normally has 131 camp sites and 7 shelters, but we have 62 sites closed due to a septic field failure. It is unknown if Loops 1 and 2 will be open, but the rest of the park will be park open.

Gatehouse is located across the street from gate attendant pad site. The gatehouse is equipped with central heat and air conditioning and restroom facilities. The Government provides a 20-30-50 amp electrical, water and sewage hook-up at each Contractor RV site.

There is no mail delivery, so a post office box must be set up at the Canyon Lake Post Office. No delivery to the park or office.

1.4.6 Type of Contract: No Additional.

1.4.7 Security Requirements: See below.

1.4.7.1 Physical Security: Only Contract Gate Attendants, Volunteers, Law Enforcement, and other USACE authorized personnel are allowed in the gatehouse. Doors must remain closed and locked at all times. No campers or visitors are allowed in the gatehouse without prior approval of Gate Attendant Coordinator or Lake Manager.

1.4.8 Special Qualifications: Not Applicable.

1.4.9 Pre-work Conference: The pre-work conference will be arranged with the gate attendant.

Prework will be on May 15th at 8:00 am unless other arrangements are made due to travel to Canyon

Lake. It will be coordinated with the Lake Gate Attendant Coordinator, Canyon Lake Office, 601 COE Road, Canyon Lake, TX 78133. 830-964-3341. All contractors are required to attend at no additional cost to the government. Contract requirements and training on all facets of the Gate Attendant Program shall be covered during this meeting. Contractors who are new to the Recreation One Stop (R1S) software are encouraged to work with the current contractor at the park to learn the system. Contractor will receive web based on-the-job training for R1s, and shall become proficient within three (3) duty shifts.

1.4.10 Contracting Officer Representative (COR): If applicable, the (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the contractor concerning technical aspects of the contract: issue written interpretations of technical requirements;

including Government drawings, designs, specifications: monitor Contractor’s performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract.

1.4.11 Contractor Key Personnel: No Additional.

1.4.12 Identification of Contractor Employees: No Additional.

1.4.13 Contractor Travel: Not Applicable.

1.4.14 Data Rights: No Additional.

1.4.15 Organizational Conflict of Interest: Organizational Conflict of Interest: In the event an organizational conflict of interest exists, such as the discovery of contractor or subcontractor business of familial relations with a USACE employee, the government will take steps to mitigate the conflict, up to and including termination of the contractor or subcontractor.

1.5 GOVERNMENT-FURNISHED ITEMS AND SERVICES: See below.

1.5.1 Facilities: No Additional.

1.5.2 Equipment: No Additional.

1.5.3 Materials: The Government will also provide light bulbs, air conditioner filters, receipt paper for the NRRS receipt printer. Paper for fax machines and printers will not be replenished after the initial ream of paper. If the gate attendant runs out of copy paper, they will have to supply their own. The Government WILL NOT provide tape or markers.

1.5.4 Trailer Site: The Government shall provide a 20/30/50 amp electrical pedestal, water and sewage hook-up at each Contract Gate Attendant site at no cost to the Contractor. Any other utility or service shall be obtained by to the Contractor. We DO NOT allow mail to be delivered to the office or to the parks. Contractor must rent a post office box at the Post Office in Sattler (the Canyon Lake Post Office).

1.6 CONTRACTOR-FURNISHED ITEMS AND RESPONSIBILITIES:

1.6.1 General: No Additional.

1.6.2 Equipment: The government does not provide microwaves, refrigerators, ice makers, or any other kitchen type appliance used to store or prepare food or medicine. No Golf Carts will be allowed to be used on USACE property.

1.6.3 Materials: Contractor will need to provide their own tape, dry erase markers, and other materials that they may want to use. Also, when the contractor exhausts their supply of government supplied copy paper the contractor will be responsible for providing their own.

1.6.3.1 Sustainability: No Additional.

1.6.4 Temporary Living Quarters: No Additional.

1.6.5 Personnel: Minimum of two (2) person team over 21 years of age shall remain in the park during the entire work shift as specified by the Lake Manager. A minimum of one of the two person team will man the gatehouse during duty hours. Contractor will be required to work a four (4) day on and four (4) day off shift. Due to the nature of duties required for Contractors at any gatehouse, and in order to make sure that Contractors and their team member get adequate rest and down time away from the gatehouse, the second team member for any Contractor cannot be on a contract at another lake. Also, the Contractors and team member cannot be on the contract at the same shift in a different park. The park is very busy on Friday, Saturday, Sunday, and Holidays with less business weekdays. The gate attendant will be responsible for maintaining adequate coverage on holidays and weekends and for making sure the shift is covered in the event of any personal emergency.

1.7 CONTRACTOR MANAGEMENT REPORTING (CMR): Not Applicable.

1.8 APPLICABLE PUBLICATIONS (CURRENT EDITIONS): No Additional.

1.9 ATTACHMENT/TECHNICAL EXHIBIT LIST:

1.9.1 Attachment 1/Technical Exhibit 1 – Performance Requirements Summary: See attached.

1.9.2 Attachment 2/Technical Exhibit 2 – Deliverables Schedule: See attached.

1.9.2 Attachment 3/Technical Exhibit 3 – Contractor’s Discrepancy Report: See attached.

1.10 SAFETY: No Additional.

1.11 WORK TO BE PERFORMED (AND OTHER RESPONSIBILITIES):

TASK 1. Use Fees:

(a) Use Fee Collection: Contractor will collect all user fees in accordance with the Fort Worth District Use Fee Program SOP. The Recreation 1 Stop computer software system is used. The contractor will be given access to view training videos and the Help files in order to learn how to use the software. If after 3 shifts (12 on duty days), the contractor cannot use the system and asks routine questions that are covered in the training videos and Help files, the contractor will be deemed in default of knowing the system.

(b) Audits and Fee Security: No Additional.

(c) Cash on Hand: Since no cash transactions are allowed, the gate attendant should not need to have any cash on hand to make changes.

(d) Remittance Procedures and Inspection of Use Fees: The Canyon Lake office will give detailed description of how to turn in paperwork at the prework conference.

TASK 2. Campsite Reservations: The gate attendant does NOT make reservations for the public or reserve campsites.

TASK 3. Group Shelters: Potters Creek Group Shelter will be on the reservations system.

TASK 4. Camping Status: Camping parks have a dry erase board that is used to keep the status current of sites. The park is on R1S/NRRS, we do NOT rely solely on the R1S/NRRS system to keep track of the sites. It is still the responsibility of the gate attendants to keep the dry erase board up to date and not to rely on the R1S reports to determine site status. Law enforcement, volunteers, and park rangers need to be able to glance at the board and know what is in the park.

TASK 5. Park Inspection: The Contractor shall inspect the park a minimum of four (4) times a day.

However, during busy times with a lot of check-in’s and check-out’s, rounds may need to be made more often to ensure campers due out have left the park so that incoming reservations can be checked

in. The Contractor shall inform park visitors and campers of any violation of rules, regulations, and policies in a friendly, informative manner and ask for compliance. The Contractor shall keep an inspection report. The Contractor shall check all restroom lights and guard lights at least once during the hours of darkness each day to insure that they are working properly. The Lake Office will be notified of any guard lights that are inoperative during the first scheduled workday after discovering them inoperative. During cold weather, the Contractor will monitor drinking fountains, water hydrants and park facilities to prevent freezing. Water hydrants and water cut-offs will be turned on and off as required by the Lake Manager.

TASK 6. Visitor Assistance: No Additional

TASK 7. Disturbances: If there is a disturbance in the park, call 911 and the ranger on duty immediately. If no ranger on duty, call the Lead Ranger, then other rangers.

TASK 8. Complaints: No Additional.

TASK 9. Lost and Found: No Additional.

TASK 10. Image, Personal Appearance and Dress: We do not have a dress code at Canyon Lake.

You do represent the Corps so decorum is expected. Sandals are okay in the gatehouse, but closed toed shoes are suggested for walking in the campsites or outside of the gatehouse.

TASK 11. Cooperation with Others: We do expect gate attendants to cooperate with rangers, volunteers, and law enforcement. The best way to operate is to follow our park operation policies and park rules so that visitors are treated the same regardless of which shift is on duty. On your days off, you will NOT enter the gatehouse unless the on duty gate attendant gives permission for you to enter. If the on duty gate attendant requests that you leave the gatehouse, you will leave and will not return until you are on duty again.

TASK 12. Living Area and Gatehouse Maintenance: We have a service contract for mowing, cleaning, and dumpster service. If the gate attendant believes their grass needs to be mowed and we do not have a mowing order in, we will not guarantee that the area will be mowed. Minor problems with the gate attendant pad sites should be reported immediately. Gate attendants are required to keep the area around the gatehouse clean. Gate attendant pad sites should not exceed what is allowed for our campers. That includes, visitors, cars, and camping units. The grounds should be maintained in an orderly and neat fashion. Excessive personal items should be stored off site and not hidden in tents, under tarps, or stored in such a way that it causes an unsightly problem. Storage sheds located at some of the gate attendant sites are NOT for personal use but for storage of supplies and materials for use in the park by volunteers and other USACE personnel.

TASK 13. No Soliciting: We will confiscate any material from a local business that is distributed to our visitors. We do not promote one business over another. If a visitor needs assistance they can contact the Canyon Lake Chamber of Commerce. No conducting or promoting of personal business, such as creation and selling of crafts, repairs of appliances or vehicles, or personal services is allowed on government property. Sale of services or services in kind is not allowed. Personal crafts NOT to be sold to park visitors is allowed.

TASK 14. Weapons: No Additional.

TASK 15. Alcohol: No Additional.

TASK 16. Government Property: No Additional.

TASK 17. Absenteeism: No Additional.

TASK 18. Visitors of the Contractor/Gate Attendant: Gate Attendants are still bound by the same campsite rules and regulations related to the number of cars, people, RV’s and tents. Gate attendants expecting visitors should inform the Gate Attendant Coordinator.

TASK 19. Security Bonding (Bonding for Fee Collection): The Contractor must be fully bonded or insured to cover collected funds not received by the designated Government agent or Recreation One Stop a by furnishing the Contracting Officer proof of such bond or security in the minimum amount of $5,000.00 payable to the U.S. Army Corps of Engineers. Condition of the bond obligation covers the loss of Government Funds/Use Fees that are stolen or embezzled by the contract Gate Attendant. The bond must name all persons that will be working under this contract and handle Government Funds/Use Fees. The bonds should note that the contract Gate Attendant collectors are not a direct employee of the Government. Term of the bond is for a minimum 60 days past the Contractor’s effective date of termination. A condition in the bond will require the bonding company to notify the Corps of Engineers before the bond is modified, terminated or cancelled, prior to the original termination date. The Contractor must provide a copy of the bond at the Pre-work Conference. The Contractor shall not start work without proof of bonding. The Contractor can choose one of the following options to fulfill this requirement:

(a) Obtain a Business Services, Volunteer in Parks (VIP), Fidelity, or Dishonesty bond from an insurance agent meeting the criteria stated in Task 19, above. The cost of the bond varies by type, individual and the issuing company.

(b) Furnish an irrevocable, unconditional letter of credit from a financial institution in the specified amount.

TASK 20. Physical Security and Key Control: No Additional.

TASK 21. Gate Operations: Park entrance gates will be opened and closed according to park hours.

Park Operating Hours On Days Park is Open

Location Open Gates Close Gates

Potters Creek Park 8 AM 10 PM

1.12 GENERAL LIABILITY AND OTHER INSURANCE: No Additional.

1.13 DAMAGE RESPONSIBLITY: No Additional.

1.14 LIABILITY: No Additional.

1.15 PERMITS/COMPLIANCE: No Additional.

1.16 COMMUNICATIONS EQUIPMENT: A telephone shall be provided at each gatehouse for official business use. Any charges determined to be personal or long distance other than official business are not allowed and shall be the responsibility of the Contractor. The gatehouse telephone shall be answered by the Contractor on duty. Additional phone lines and/or any change, alteration or tampering with phone or data lines in the gatehouse is prohibited. The phone number will NOT be given out to the public or as your personal phone number.

1.17 PAYMENT FOR SERVICES: No Additional.

1.18 TERMINATION: No Additional.

1.18.1 Grounds for Termination: Harassment and intimidation of other gate attendant contractors and volunteers will be grounds for Termination.

1.19 DUTY OF CONTRACTOR TO FINISH CONTRACT: No Additional.

1.20 OTHER REQUIREMENTS: Contractors will complete reports as required by the Lake Manager. The reports include, but are not limited to: Work Orders, Drive Thru Logs, Cleaning Crew Logs, Park Inspection Logs, Incident Reports and Lost and Found Reports. Gate attendants may be required to assist contractors entering the park or evacuation of the park.

ATTACHEMNT 1

PERFORMANCE REQUIREMENTS SUMMARY

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective (The Service required) Standard

PERFORMANCE

THRESHOLD

Method of

Surveillance

Task # 1 The Contractor shall collect User Fees, SWF PWS 1.11 Task 1

The Contractor Completed Financial Statements and Deposit Statements for User Fees must agree.

Zero (0) deviation from standard

100% inspection

Task # 2 The Contractor shall pick up/print/review reservation data reports, maintain status reports to ensure campsite status is current, show competency in R1S SWF

1.11 Task 2

Contractor completed status reports monitoring dates of arrivals, departures, no shows, cancellations

Zero (0) deviation from standard.

100% Inspection.

Task #3 The Contractor shall check in reservations for Group Shelters upon park arrival SWF PWS 1.11 Task 3

Not Applicable.

Task #4 The Contractor shall maintain record of current status for each campsite occupied SWF PWS

1.11 Task 4

Contractor completed status reports monitoring dates of arrivals, departures, no shows, cancellations

Zero (0) deviation from standard

100% Inspection

Task # 5 The Contractor shall inspect parks. Park Inspections SWF PWS 1.11 Task 5

The Contractor completed daily inspections during contract specified times.

Allowable deviation 1 incomplete daily inspection per quarter.

100% Inspection

Task #6 The Contractor shall maintain written record of Park Facilities complaints SWF PWS 1.11 Task

Contractor completed log of Park Facility’s complaints by date

Zero (0) deviation from standard

100% Inspection

ATTACHMENT 2

DELIVERABLES SCHEDULE

DELIVERABLE FREQUENCY # OF COPIES MEDIUM/FORMAT SUBMIT TO

Financial Statements

SWF PWS 1.11

Task 1

Within one day of completing shifts

Original and two (2) copies

Hard Copy Lake Office

Completed Status Reports SWF PWS

1.11 Task 2

Within one day of completing shifts

1 original Hard Copy Lake Office

Completed Status report of Check in

Group Shelter Reservations SWF PWS 1.11 Task 3

Not Applicable Not Applicable Not Applicable Not applicable

Completed Status report of Campsite Occupancy SWF PWS 1.11 Task 4

Within one day of completing shift

1 original Hard Copy Lake Office

Completed Daily Inspection Report

SWF PWS 1.11

Task 5

Within one day of completing shift

1 original Hard Copy Lake Office

Completed log of Park Facility’s

Complaints SWF PWS 1.11 Task 8

Within one day of completing shifts

1 original Hard Copy Lake Office

Attachment 3-Contractor Discrepancy Report

CRANES MILL B BID SCHEDULE

Canyon Lake Gate Attendant Services

Bid Schedule

Cranes Mill Park Shift B Comal County

Contract Duration:

Base Year Only: 15 May 2021 through 30 September 2021

Cranes Mill Park Shift B

CLIN # DESCRIPTION

UNIT

TOTAL UNIT PRICE

TOTAL

PRICE

Base Year Only Period of Performance:

Summer Season (15 May 2021 through 30 September 2021)

6 $

TOTAL AMOUNT FOR CLIN 0001

CRANES MILL B PWS

FORT WORTH DISTRICT

CANYON LAKE APPENDIX PERFORMANCE WORK STATEMENT

GATE ATTENDANT SERVICES

Cranes Mill Park

1. GENERAL: See below.

1.2 DESCRIPTION OF SERVICES/INTRODUCTION: Gate Attendant requirements are as follows and as stated in 1.4.5 PLACE OF PERFORMANCE. Some parks are operated using the Recreation 1 Stop (R1S) online program. The contractor will be given access to view training videos and the Help files in order to learn how to use the R1S software. If after 3 shifts (12 on duty days), the contractor cannot use the system and asks routine questions that are covered in the training videos and Help files, the contractor will be deemed in default of knowing the system.

Park/Shift Minimum 1 or 2 Person

Team Requirement Cranes Mill Park Shift B 2

1.2 SCOPE: No Additional.

1.3 PERIOD OF PERFORMANCE: Estimated deliverables at Canyon Lake are:

Position Number

Days Surveillance

Hours Gate House

Hours Availability

Hours Cranes Mill Park

Shift B Base Year

(15 MAY – 30 SEP

2021)

71 994 994 710

1.3.1 Supportive Documentation for Bid Schedule Items: For Supportive Documentation for Bid Schedule Items refer to the Table 1.3.1.1.

Table 1.3.1.1

Number of Days Worked that Month Daily Price Monthly Price

May 9 June 15 July 16

August 16 September 15

TOTAL FOR BID

SCHEDULE

1.4 GENERAL INFORMATION: See below.

1.4.1 Quality Control: Not Applicable.

1.4.2 Quality Assurance: Nothing additional

1.4.3 Government Holidays: Nothing additional

1.4.4 Hours of Operation: The Contractor will begin work at 8:00 am on Saturday May 15th and will work four (4) calendar days on duty and then will have four (4) calendar days off. Contractors will work all holidays that fall within their four-day shift. Twenty-four hour shifts begin at 10 pm each night and end at 10 pm the following night. Peak usage for day use parks is 2 pm to sunset on Fridays, 12 pm to sunset Saturdays and Sundays, and from open to close on holidays. Contractors will maintain adequate staffing of the gatehouse during the park operating hours.

Table 1.4.4.1 - Canyon Lake Winter Hours at Cranes Mill Park

Contractor Monday - Sunday

Cranes Mill Park Surveillance Hours Gate House Hours Availability Hours

2 hours a day 8 am – 10 pm 10 pm – 8 am

1.4.5 Place of Performance: The work to be performed under this contract will be performed at Canyon Lake.

1.4.5.1 The work to be performed under this contract will be performed at Cranes Mill Park at Canyon Lake. Cranes Mill Park is a camping only park located approximately 27 miles northwest of I-35 and New Braunfels, TX, just off FM 2673. This park has 30 RV, 35 only tent sites, and a boat ramp. A Crappie Dock is located just prior to the park gatehouse complex. The park has a fishing pier, restrooms with showers and flush toilets, and a boat ramp. Gatehouse is located across the street from gate attendant pad site. The gatehouse is equipped with central heat and air conditioning and restroom facilities. The Government provides 20-30-50 amp electrical, water and sewage hook-up at each Contractor RV site. There is no mail delivery, so a post office box must be set up at the Canyon Lake Post Office. No delivery to the park or office.

1.4.6 Type of Contract: No Additional.

1.4.7 Security Requirements: See below.

1.4.7.1 Physical Security: Only Contract Gate Attendants, Volunteers, Law Enforcement, and other USACE authorized personnel are allowed in the gatehouse. Doors must remain closed and locked at all times. No campers or visitors are allowed in the gatehouse without prior approval of Gate Attendant Coordinator or Lake Manager.

1.4.8 Special Qualifications: Not Applicable.

1.4.9 Pre-work Conference: The pre-work conference will be arranged with the gate attendant.

Prework will be on May 15th at 8:00 am unless other arrangements are made due to travel to Canyon Lake. It will be coordinated with the Lake Gate Attendant Coordinator, Canyon Lake Office, 601 COE Road, Canyon Lake, TX 78133. 830-964-3341. All contractors are required to attend at no additional cost to the government. Contract requirements and training on all facets of the Gate Attendant Program shall be covered during this meeting. Contractors who are new to the Recreation One Stop (R1S) software are encouraged to work with the current contractor at the park to learn the system. Contractor will receive web based on-the-job training for R1s, and shall become proficient within three (3) duty shifts.

1.4.10 Contracting Officer Representative (COR): If applicable, the (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the contractor concerning technical aspects of the contract: issue written interpretations of technical requirements;

including Government drawings, designs, specifications: monitor Contractor’s performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract.

1.4.11 Contractor Key Personnel: No Additional.

1.4.12 Identification of Contractor Employees: No Additional.

1.4.13 Contractor Travel: Not Applicable.

1.4.14 Data Rights: No Additional.

1.4.15 Organizational Conflict of Interest: Organizational Conflict of Interest: In the event an organizational conflict of interest exists, such as the discovery of contractor or subcontractor business of familial relations with a USACE employee, the government will take steps to mitigate the conflict, up to and including termination of the contractor or subcontractor.

1.5 GOVERNMENT-FURNISHED ITEMS AND SERVICES: See below.

1.5.1 Facilities: No Additional.

1.5.2 Equipment: No Additional.

1.5.3 Materials: The Government will also provide light bulbs, air conditioner filters, receipt paper for the NRRS receipt printer. Paper for fax machines and printers will not be replenished after the initial ream of paper. If the gate attendant runs out of copy paper, they will have to supply their own. The Government WILL NOT provide tape or markers.

1.5.4 Trailer Site: The Government shall provide a 20/30/50 amp electrical pedestal, water and sewage hook-up at each Contract Gate Attendant site at no cost to the Contractor. Any other utility or service shall be obtained by to the Contractor. We DO NOT allow mail to be delivered to the office or to the parks. Contractor must rent a post office box at the Post Office in Sattler (the Canyon Lake Post Office).

1.6 CONTRACTOR-FURNISHED ITEMS AND RESPONSIBILITIES:

1.6.1 General: No Additional.

1.6.2 Equipment: The government does not provide microwaves, refrigerators, ice makers, or any other kitchen type appliance used to store or prepare food or medicine. No Golf Carts will be allowed to be used on USACE property.

1.6.3 Materials: Contractor will need to provide their own tape, dry erase markers, and other materials that they may want to use. Also, when the contractor exhausts their supply of government supplied copy paper the contractor will be responsible for providing their own.

1.6.3.1 Sustainability: No Additional.

1.6.4 Temporary Living Quarters: No Additional.

1.6.5 Personnel: Minimum of two (2) person team over 21 years of age shall remain in the park during the entire work shift as specified by the Lake Manager. A minimum of one of the two person team will man the gatehouse during duty hours. Contractor will be required to work a four (4) day on and four (4) day off shift. Due to the nature of duties required for Contractors at any gatehouse, and in order to make sure that Contractors and their team member get adequate rest and down time away from the gatehouse, the second team member for any Contractor cannot be on a contract at another lake. Also, the Contractors and team member cannot be on the contract at the same shift in a different park. The park is very busy on Friday, Saturday, Sunday, and Holidays with less business weekdays. The gate attendant will be responsible for maintaining adequate coverage on holidays and weekends and for making sure the shift is covered in the event of any personal emergency.

1.7 CONTRACTOR MANAGEMENT REPORTING (CMR): Not Applicable.

1.8 APPLICABLE PUBLICATIONS (CURRENT EDITIONS): No Additional.

1.9 ATTACHMENT/TECHNICAL EXHIBIT LIST:

1.9.1 Attachment 1/Technical Exhibit 1 – Performance Requirements Summary: See attached.

1.9.2 Attachment 2/Technical Exhibit 2 – Deliverables Schedule: See attached.

1.9.2 Attachment 3/Technical Exhibit 3 – Contractor’s Discrepancy Report: See attached.

1.10 SAFETY: No Additional.

1.11 WORK TO BE PERFORMED (AND OTHER RESPONSIBILITIES):

TASK 1. Use Fees:

(a) Use Fee Collection: Contractor will collect all user fees in accordance with the Fort Worth District Use Fee Program SOP. The Recreation 1 Stop computer software system is used. The contractor will be given access to view training videos and the Help files in order to learn how to use the software. If after 3 shifts (12 on duty days), the contractor cannot use the system and asks routine questions that are covered in the training videos and Help files, the contractor will be deemed in default of knowing the system.

(b) Audits and Fee Security: No Additional.

(c) Cash on Hand: Since no cash transactions are allowed, the gate attendant should not need to have any cash on hand to make changes.

(d) Remittance Procedures and Inspection of Use Fees: The Canyon Lake office will give detailed description of how to turn in paperwork at the prework conference.

TASK 2. Campsite Reservations: The gate attendant does NOT make reservations for the public or reserve campsites.

TASK 3. Group Shelters: Cranes Mill Group Shelter will be on the reservations system.

TASK 4. Camping Status: Camping parks have a dry erase board that is used to keep the status current of sites. The park is on R1S/NRRS, we do NOT rely solely on the R1S/NRRS system to keep track of the sites. It is still the responsibility of the gate attendants to keep the dry erase board up to date and not to rely on the R1S reports to determine site status. Law enforcement, volunteers, and park rangers need to be able to glance at the board and know what is in the park.

TASK 5. Park Inspection: The Contractor shall inspect the park a minimum of four (4) times a day.

However, during busy times with a lot of check-in’s and check-out’s, rounds may need to be made more often to ensure campers due out have left the park so that incoming reservations can be checked

in. The Contractor shall inform park visitors and campers of any violation of rules, regulations, and policies in a friendly, informative manner and ask for compliance. The Contractor shall keep an inspection report. The Contractor shall check all restroom lights and guard lights at least once during the hours of darkness each day to insure that they are working properly. The Lake Office will be notified of any guard lights that are inoperative during the first scheduled workday after discovering them inoperative. During cold weather, the Contractor will monitor drinking fountains, water hydrants and park facilities to prevent freezing. Water hydrants and water cut-offs will be turned on and off as required by the Lake Manager.

TASK 6. Visitor Assistance: No…