W9126G21Q0012_Solicitation - Amendment 3 - Post Closing.pdf
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- Capital Region Gate Attendant Services
- Solicitation number
- W9126G21Q0012
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This solicitation is seeking quotes for non-personal gate attendant services at various parks within the USACE Capital Region located at Canyon Lake, Texas. The required services include collecting user fees, maintaining campsite reservations and status reports, inspecting parks, and assisting visitors. The performance period is one base year with the option to extend for an additional year.
The solicitation is set aside for small businesses and identifies the relevant NAICS and size standard. Quotes are due by February 8, 2021 with pricing to remain firm for 60 days. Evaluation will consider past performance and price. The document outlines contractor qualifications, facilities and equipment provided by the Army Corps of Engineers, contractor responsibilities, insurance requirements, and performance standards for various tasks. Appendices include park-specific details and deliverables schedules.
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For Official Use Only
US Army Corps of Engineers, Fort Worth District 819 Taylor St. Rm 2A17 Fort Worth, TX 76102
Capital Region Gate Attendant
Services Solicitation W9126G21Q0012 Amendment 3
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Solicitation Table of Contents
Instructions to Offerors…………………………………………………………………………………...4
Vendor Information Sheet………………………………………………………………………………..7
Past Performance Questionnaire (PPQ)...…….……………………………………………………….8
Insurance Information…………………………………………………………………………………….14
CLIN Structure…………………………………………………………………………………………….15
Contracting Officer (KO) Statement…………………………………………………………………
Fort Worth District PWS………………………………………………………………………………….16
Cranes Mill A PWS……………………………………………………………………………………….25
Cranes Mill A Bid Sheet…….……………………………………………………………………………35
Potters Creek A PWS…………………………..………………………………………………………..36
Potters Creek A Bid Sheet……………………………..………………………………………………..45
Potters Creek B PWS…………………………………………………………………………………….46
Potters Creek B Bid Sheet…..…………………………………..………………………………………56
Canyon Beach A PWS……………………………………………………………………………………57
Canyon Beach A Bid Sheet………………………………………………………………………………67
Belton / Stillhouse Hollow Lake PWS……………………………………………………………………68
Belton / Stillhouse Hollow Lake Bid Sheet Cranes Mill B PWS & Bid Sheet (Amendment 2)
Clauses Incorporated By Reference ………….…………………………….…………………………...97
Clauses Incorporated By Reference………………………...……………………………………
Comal County Wage Determination…………………………………………………………………….122
Harrison County Wage Determination………………………………………………………………
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W9126G21Q0012
INSTRUCTIONS TO OFFERORS
Request for Quotes (RFQ) Solicitation Number: W9126G21Q0012 Solicitation is issued by:
US ARMY CORPS OF ENGINEERS FORT WORTH
819 TAYLOR ST, CT OFC RM 2A17
FORT WORTH TX 76102-0300
PROJECT NAME: Capital Region Gate Attendant Services: Cranes Mill Shift A, Potters Creek Shift A, Potters Creek Shift B, Canyon Beach Shift A, and Belton Lake and Stillhouse Lake.
1. This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued.
Description of Services: The Contractor shall furnish, all necessary labor, transportation, equipment, materials/supplies, and supervision to perform non-personal gate attendant services in the manner, location and frequency set forth in the Performance Work Statement and schedules. Work shall be performed in the USACE Capital Region located at Canyon Lake, 601 C.O.E Road, Canyon Lake, TX 78133. Periods of Performance will be one (1) twelve (12) month base period.
2. This solicitation document and incorporated provisions and clauses are those in effect through the Federal Acquisition Regulation (FAR) and Department of Defense FAR Supplement (DFARS).
a. The provision at 52.212-1, Instructions to Offerors -- Commercial, applies to this acquisition and a statement regarding any addenda to the provision. Offerors are also required to submit a completed copy of the Request for Quotation and a completed copy of the pricing schedule.
b. Offerors include a completed copy of the provision at 52.212-3, Offeror Representations and Certifications-Commercial Items, with its offer.
c. Clause at 52.212-4, Contract Terms and Conditions-Commercial Items, applies to this acquisition and a statement regarding any addenda to the clause.
d. Clause at 52.212-5, Contract Terms and Conditions Required To Implement Statutes or Executive Orders-Commercial Items, applies to this acquisition and a statement regarding which, if any, of the additional FAR clauses cited in the clause are applicable to the acquisition
3. This acquisition is SET ASIDE 100% for Small Business.
4. PSC: R699 Support – Administrative: Other NAICS CODE: 721211 – RV (Recreational Vehicle) Parks and Campgrounds SIZE STANDARD: $8 Million
5. System for Awards Management (SAM): In accordance with FAR 52.204-7(b)(1) An Offeror is required to be registered in SAM when submitting an offer or quotation, and shall continue to be
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6. Evaluation Information: The Government intends to award a firm fixed price (FFP) Purchase Order resulting from this RFQ to the responsible offeror whose offer represents the best value in terms of past performance and price IAW 13.106-2(4)(ii). Past performance is equivalent to price. Quotes for this solicitation are due on 08 February 2021, by 11:00 AM CST.
The offeror agrees to hold the prices in its offer firm for 60 calendar days from the date specified for receipt of offers.
In accordance with FAR Part 29.3 – State and Local Taxes, and per Title 4 of US Code 104-07, the Government is exempt from paying state and local taxes.
7. Submittals: Offerors must submit representation and certifications in accordance with the provisions at FAR 52.212-3 Offeror Representation and Certifications – Commercial Item (Accessible at https://www.acquisition.gov) or the vendor may verify their Online Representation and Certification Application (ORCA) is updated in SAM. See Vendor information sheet.
Submit the following as separate PDF files in the response to the RFQ
a. Vendor Information Sheet
b. Price Quotation (CLIN Schedules) (See Clause 52.212-2 Evaluation – Commercial Items)
c. Past Performance NAVFAC/USACE Past Performance Questionnaire (See Clause 52.212-2
Evaluation – Commercial Items). Recent or relevant work is defined as similar work in size and scope within the past four (4) years. The Contracting Officer shall deem an offeror non-responsive if the offeror fails to submit a PPQ IAW 52.212-1(b)(10) and evaluation criteria in 52.212-2. An Offeror that submits a PPQ that is deemed neither recent nor relevant will be treated as “NEUTRAL”.
d. Technical Approach and Understanding of Work (See Clause 52.212-2 Evaluation – Commercial Items)
e. Complete and return the provision at 52.204-26
8. Email all quotes to:
Khadijah.Y.Freeman2@usace.army.mil civ-ops.proposals@usace.army.mil
9. 52.237-1 SITE VIST
Offerors or quoters are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award.
Prospective offerors/quoters are required to contact the Contract Specialist via email to express their interests by 3:00 PM (CST) two business days prior to attending the site visit. Site visit attendees must provide the following information the Solicitation Number, Project Title, Name(s) of Individual(s) who will attend the site visit, Name of Company Represented, Phone Number of Company being represented. All attendees required sign attendance sheet.
Site Visit Location for Belton and Stillhouse Address: U.S. Army Corps of Engineers
Captal Region Project
3110 FM 2271
Belton, TX 76513
CT POC: Khadijah Y. Freeman Contact Info: 817-886-1474 Email: Khadijah.Y.Freeman2@usace.army.mil
Conference: Friday, 15 January 21 @ 1:00 pm CST
Site Visit Location for Canyon Lake
Address: U.S. Army Corps of Engineers Canyon Lake Office 601 C.O.E Rd Canyon Lake, TX 78133
CT POC: Khadijah Y. Freeman 817-886-1474 Khadijah.Y.Freeman2@usace.army.mil
VENDOR INFORMATION SHEET
W9126G21Q0012 Capital Region Gate Attendant Services
COMPANY NAME
POC
(Last, First Middle)
ADDRESS
(Number & Street) (City, State and Zip)
PHONE NUMBER MOBILE
(Area code and number) (Area code and number)
EMAIL ADDRESS___________________________________________
DUNS NUMBER CAGE CODE NUMBER_______________
Vendor’s Online Representation and Certification Application (ORCA) are updated in SAM Yes No
Signature Date
ATTACHMENT 1
NAVFAC/USACE PAST PERFORMANCE QUESTIONAIRE (Form PPQ-0)
CONTRACT INFORMATION (Contractor to complete Blocks 1-4)
1. Contractor Information Firm name: CAGE Code:
Address: DUNS Number:
Phone Number:
Email Address:
Point of Contact: Contact Phone Number:
2. Work Performed as: Prime Contractor Sub Contractor Joint Venture Other (Explain) Percent of Project work performed:
If subcontractor, who was the prime (Name/Phone #):
3. Contract Information Contract Number:
Delivery/Task Order Number (if applicable):
Contract type: Firm Fixed Price Cost Reimbursement Other (please specify):
Contract Title:
Contract Location:
Award Date (mm/dd/yy):
Contract Completion Date (mm/dd/yy):
Actual Completion Date (mm/dd/yy) Explain Differences:
Original Contract Price (Award Amount):
Final contract Price (to include all modifications, if applicable):
Explain Differences:
4. Project Description:
Complexity of Work High Med Routine How is this project relevant to project of submission? (Please provide details such as similar equipment, requirements, conditions, etc.)
CLIENT INFORMATION (Client to complete Blocks 5-8)
5. Client Information Name:
Title:
Phone Number:
Email Address:
6. Describe the client’s role in the project:
7. Date Questionnaire was completed (mm/dd/yy):
8. Client’s Signature:
NOTE: NAVFAC/USACE REQUESTS THAT THE CLIENT COMPLETES THIS QUESTIONNARIE AND SUBMITS DIRECTLY BACK TO THE OFFEROR. THE OFFEROR WILL SUBMIT THE COMPLETED QUESTIONNARIE TO USACE WITH THEIR PROPOSAL, AND MAY DUPLICATE THIS QUESTIONNAIRE FOR FUTURE SUBMISSION ON USACE SOLICITATION.
CLIENTS ARE HIGHLY ENCOURAGED TO SUBMIT QUESTIONNAIRES DIRECTLY TO THE OFFEROR. HOWEVER, QUESTIONNAIRES MAY BE SUBMITTED DIRECTLY TO USACE. PLEASE CONTACT THE OFFEROR FOR USACE POC INFORMATION. THE GOVERNMENT RESERVES THE RIGHT TO VERIFY ANY AND ALL INFORMATION ON THIS FORM.
AFTER COMPLETION, PLEASE EMAIL TO: CIV-OPS.Proposals@usace.army.mil Ensure the former employer references the solicitation number in the email subject line.
ADJECTIVE RATINGS AND DEFINITIONS TO BE USED TO BEST REFLECT
YOUR EVALUATIONOF THE CONTRACTOR’S PERFORMANCE
RATING DEFINITION NOTE
(E) Exceptional Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.
An Exceptional rating is appropriate when the Contractor successfully performed multiple significant events that were of benefit to the Government/Owner. A singular benefit, however, could be of such magnitude that it alone constitutes an Exceptional rating. Also, there should have been NO significant weaknesses identified.
(VG) Very Good Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.
A Very Good rating is appropriate when the Contractor successfully performed a significant event that was a benefit to the Government/Owner. There should have been no significant weaknesses identified.
(S) Satisfactory Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.
A Satisfactory rating is appropriate when there were only minor problems, or major problems that the contractor recovered from without impact to the contract. There should have been NO significant weaknesses identified. Per DOD policy, a fundamental principle of assigning ratings is that contractors will not be assessed a rating lower than Satisfactory solely for not performing beyond the requirements of the contract.
(M) Marginal Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.
A Marginal is appropriate when a significant event occurred that the contractor had trouble overcoming which impacted the Government/Owner.
(U) Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.
An Unsatisfactory rating is appropriate when multiple significant events occurred that the contractor had trouble overcoming and which impacted the Government/Owner. A singular problem, however, could be of such serious magnitude that it alone constitutes an unsatisfactory rating.
TO BE COMPLETED BY CLIENT
PLEASE CIRCLE THE ADJECTIVE RATING WHICH BEST REFLECTS
YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE.
1. QUALITY
a) Quality of technical data/report preparation efforts E VG S M U
N
b) Ability to meet quality standards for technical performance E VG S M U
N
c) Timeliness/effectiveness of contract problem resolution without extensive customer guidance.
E VG S M U
N
d) Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements (without adverse effect on performance)
E VG S M U
N
2. SCHEDULE/TIMELINESS OF PERFORMANCE:
a) Compliance with contract delivery/completion schedules including any significant intermediate milestones. (If liquidated damages were assessed or the schedule was not met, please address below)
E VG S M U
N
b) Rate the contractor’s use of available resources to accomplish tasks identified in the contract E VG S M U
N
3. CUSTOMER SATISFACTION:
a) To what extent were the end users satisfied with the project? E VG S M U
N
b) Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes; responsiveness to administrative reports, businesslike and communication)
E VG S M U
N
c) To what extent was the contractor cooperative, businesslike, and concerned with the interests of the customer?
E VG S M U
N
d) Overall customer satisfaction E VG S M U N
4. MANAGEMENT/PERSONNEL/LABOR
a) Effectiveness of on-site management, including management of subcontractors, suppliers, materials, and /or labor force?
E VG S M U
N
b) Ability to hire, apply, and retain qualified workforce to this effort E VG S M U N
c) Government Property Control E VG S M U N
d) Knowledge/expertise demonstrated by contractor personnel E VG S M U N
e) Utilization of Small Business concerns E VG S M U N
f) Ability to simultaneously manage multiple projects with multiple disciplines
E VG S M U
N
g) Ability to assimilate and incorporate changes in requirement and/or priority, including planning, execution and response to Government changes
E VG S M U
N
h) Effectiveness of overall management (including ability to effectively lead, manage and control the program)
E VG S M U
N
5. COST/FINANCIAL MANAGEMENT
a) Ability to meet the terms and conditions within the contractually agree price(s)?
E VG S M U
N
b) Contractor Proposed innovative alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the client
E VG S M U
N
c) If this is/was a Government cost type contract, please rate the Contractor’s timeliness and accuracy in submitting monthly invoices with appropriate back-up documentation, monthly status reports.
Budget variance reports, compliance with established budgets and avoidance of significant and/or unexplained variances (under runs or overruns)
E VG S M U
N
d) In the Contractor’s accounting system adequate for management and tracking of costs? If no, please explain in Remarks section.
YES NO
e) If this is/was a Government contract, has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations? Indicate if show cause or cure notices were issued, or any default action in comment section below.
YES
NO
f) Have there been any indication that the contractor has had any financial problems? If yes, please explain below.
YES NO
6. SAFETY/SECURITY
a) To What extent was the contractor able to maintain an environment of safety, adhere to its approved safety plan, and respond to safety issues? (Includes: following the users rules, regulations, and requirements, regarding housekeeping, safety, correction of noted deficiencies, etc.)
E VG S M U
N
b) Contractor complied with all security requirements for the project and personnel security requirements.
E VG S M U
N
7. GENERAL
a) Ability to successfully respond to emergency and/or surge situations (including notifying COR, PM or Contracting Officer in a timely manner regarding urgent contractual issues)
E VG S M U
N
b) Compliance with contractual terms/provisions (explain if specific issues)
E VG S M U
N
c) Would you hire or work with this firm again? (If no, please explain below)
YES NO
d) In Summary, provide an overall rating for the work performed by this contractor. E VG S M U
N
Please provide responses to the questions above (if applicable) and/or additional remarks. Furthermore, please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk (Please attach additional pages in necessary):
INSURANCE INFORMATION
INSURANCE UPON AWARD
Prior to commencement of work, the Contractor shall furnish the original of his Insurance Certificate directly to the Contracting Officer, Fort Worth District, Corps of Engineers, ATTN : CESWF-CT-S, P.O.
Box 17300, Fort Worth, Texas 76102-0300 and one copy directly to the Lake and Project Office. The Contractor shall maintain, during the entire period of his performance under this contract, the following minimum insurance requirements:
Submit a copy of Insurance Certificate directly to:
Capital Regional Office Attn: James Chambers
3110 FM 2271
Belton, TX 76513
Or email to: Khadijah.Y.Freeman2@usace.army.mil Phone: (817) 886-1474
(a) Comprehensive general liability insurance for bodily injury in the minimum limits of $500,000 per occurrence. No property damage liability is required.
(b) Comprehensive automobile liability insurance covering the operation of all automobiles used in connection with the performance of the contract in the minimum limits of $200,000 per person and $100,000 per accident for bodily injury and $20,000 per accident for property damage.
(c) An endorsement to the effect that any cancellation or any material change adversely affecting the Government's interest shall not be effective until 30 days after the insurer or the Contractor gives written notice to the Contracting Officer.
NOTE:
(1) It is recommended that the contractor furnish a copy of the foregoing requirements to his insurance company in order to assure that an Insurance Certificate is issued meeting the minimum requirements shown. The Insurance Certificate shall also show the contract number to which it applies as well as a brief description and location of the work.
ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
Capital Region Gate Attendant Services
FFP
FOB: Destination
PSC CD: R699
NET AMT
KO STATEMENT
Only a warranted Contracting Officer (either a Procuring Contracting Officer (PCO), or an Administrative Contracting Officer (ACO)), acting within their delegated limits, has the authority to issue modifications or otherwise change the terms and conditions of this contract. If an individual other than the Contracting Officer attempts to make changes to the terms and conditions of this contract you shall not proceed with the change and shall immediately notify the Contracting Officer.
SWF PWS
FORT WORTH DISTRICT
PERFORMANCE WORK STATEMENT
GATE ATTENDANT SERVICES
1. GENERAL: This is a non-personal services contract to provide Gate Attendant Services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.
1.1 DESCRIPTION OF SERVICES/INTRODUCTION: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Gate Attendant Services for the duration of the contract period as defined in this Performance Work Statement (PWS), except for those items specified as Government-furnished property and services within each Lake Appendix in this solicitation. The Contractor shall perform to the standards in this contract. Work to be accomplished under this contract shall be in accordance with the following:
1) Fort Worth District Performance Work Statement – Gate Attendant Services
2) Lake Appendices
The successful Contractor must pass a criminal background check. Most Gate Attendant positions require a 2-person team, while a few locations may require only 1 person. See each Lake Appendix for specific Gate Attendant requirements for each lake. Site visits are highly recommended prior to bidding.
1.1.1 Definitions:
(a) Contractor: Company structure, including all partners, officers and employees with interest in this contract.
(b) Government: Government of the United States of America.
(c) Contracting Officer (KO): Person executing this contract on behalf of the Government.
(d) Contracting Officer Representative (COR): If applicable, the (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the contractor concerning technical aspects of the contract: issue written interpretations of technical requirements; including Government drawings, designs, specifications: monitor Contractor’s performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract.
(e) Designated Individual (DI): Person designated in writing by Capital Regional Office Operations Project Manager to monitor and act as liaison with the Contractor.
(f) Safety Manual: EM 385-1-1, Corps of Engineers Safety and Health Requirements Manual, current edition available at pre-work meeting.
(g) Performance Standard: Describes the desired results that are to be achieved.
(h) Quality Control: Action taken by the Contractor and/or their personnel to document, inspect and control performance of services to insure specifications and requirements of this PWS are met.
(i) Quality Assurance: Action taken by the Government to insure the Contractor's quality control system is functioning and effective and that the Contractor is providing services which are in accordance with this PWS.
(j) Quality Assurance Representative (QAR): Person designated by the Lake Manager to perform Quality Assurance Inspections, review invoices, and perform strict contract oversight. The QAR does not have authority to change any terms of the contract.
(k) Quality Assurance Surveillance Plan (QASP): Plan developed by the Government depicting means Quality Assurance will be controlled.
(l) Remittance Summary - The Remittance Summary is a summary of monies collected at each park and also includes information about documents collected. Fee collection for each lake will need to be turned at each project office twice a week. Typically this is done every Tuesday and Friday.
1.1.2 Basic Requirements: The following requirements for submitting a bid and receiving an award are now mandatory for conducting business with the DOD Government.
(a) All offerors are required to obtain a Data Universal Numbering System (DUNS) number by calling 1-800-333-0505 or by visiting www.dnb.com.
(b) All prospective Contractors must be registered in System for Award Management (SAM) database prior to any award resulting from this solicitation. If at time of award, Contractor is not registered, award will be made to the next successful “registered” offer.
Registration may be accomplished via the internet at www.sam.gov.
(c) All payments shall be made by Electronic Funds Transfer (EFT) or “direct deposit”.
(d) E-Verify Verification of Eligibility. The Contractor must use the U.S. Department of Homeland Security E-Verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the Lake Manager no later than 3 business days after the initial contract award. When contacts are with individuals, the individual will be required to complete a Form I-9, Employment Eligibility Verification, with the designated Government representative. This form will be provided to the Contracting Officer and shall become part of the official contract file.
(e) Permits: The Contractor will, without additional expense to the Government, be responsible for obtaining any necessary licenses, permits, and letters of certification. The Contractor will comply with any applicable Federal, State, County, and Municipal laws, codes, and regulations in connection with the performance of the work specified under this contract.
(f) Veterans Employment Emphasis: In addition to complying with the requirements outlined in FAR Part 22.13, FAR Provision 52.222-38, FAR Clause 52.222-35, FAR Clause 52.222-37, DFARS 222.13 and Department of Labor regulations, U.S. Army Corps of Engineers (USACE) contractors and subcontractors at all tiers are encouraged to promote the training and employment of U.S. veterans while performing under a USACE contract. While no set-aside, evaluation preference, or incentive applies to the solicitation or performance under the resultant contract, USACE contractors are encouraged to seek out highly qualified veterans to perform services under this contract. The following resources are available to assist USACE contractors in their outreach efforts:
U.S. Department of Labor Veterans employment, www.vets.gov/ Federal veteran employment information, www.fedshirevets.gov/index.aspx Veterans’ Employment and Training Service (VETS), http://www.dol.gov/vets/ Veterans Opportunity to Work (VOW) Program, http://benefits.va.gov/vow/ U.S. Army Warrior Transition Command Employment Index, wtc.army.mil/modules/employers/index.html Hiring Our Heroes initiative, www.uschamberfoundation.org/hiring-our-heroes Guide to Hiring Veterans, www.whitehouse.gov/sites/default/files/docs/white_house_business_counc il_-_guide_to_hiring_veterans_0.pdf
1.2 SCOPE: Gate Attendant services as described in Section 1.11, WORK TO BE PERFORMED, and in each Lake Appendix.
1.3 PERIOD OF PERFORMANCE: The term of the contract is for a twelve-month base period and one twelve-month option period. The required services are defined in this document under each Lake Appendix.
1.4 GENERAL INFORMATION:
1.4.1 Quality Control: Not Applicable.
1.4.2 Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).
1.4.2.1 Inspection and Contract Performance: The service performed by the Contractor under the provisions of this contract shall be subject to inspections by the Contracting Officer, Lake Manager, or the designated Quality Assurance (QA) representative to ensure strict compliance with the terms of the contract.
(a) Notification of Deficiencies: The Contractor shall be notified in writing of any serious or recurring deficiency in service observed by the Contracting Officer or Lake Manager.
(b) Documentation of Deficiencies: Written notifications and memoranda for the record shall be prepared for the Contracting Officer. The original will be part of the contract file at the U.S. Army Corps of Engineers, Fort Worth District Office and a copy will be issued to the Contractor.
(c) Correction of Contract Deficiencies: Upon receipt of notification of deficiency in service, Contractors will immediately correct deficiencies and /or take steps to prevent recurrence of the deficiency.
(d) Deficiencies of Service: This contract may be terminated by the Contracting Officer.
(e) Evaluation of Performance: All Contractors will have their performance evaluated no less than mid-term and at the conclusion of their contract. Audits are performed per EC 1130-2-550 on a quarterly basis and recorded on ENG Form 6065, which will be placed into the contract file.
1.4.3 Government Holidays: The Contractor will work the holidays that fall on their shift.
New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day
1.4.4 Hours of Operation: The hours of park operation are as specified in each Lake Appendix.
The Contractor will provide staffing during all posted hours of park operation.
1.4.5 Place of Performance: The work to be performed under this contract will be performed as described in each Lake Appendix.
1.4.6 Type of Contract: The Government will award a Firm Fixed Price contract.
1.4.7 Security Requirements:
1.4.7.1 Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.
1.4.7.2 Key Control: Government keys provided to the Contractor will be issued and controlled in accordance with IAW AR 190-51 and the U.S. Army Corps of Engineers, Recreation Operations and Maintenance Guidance and Procedures, EC 1130-2-550, Chapter 9 and the USACE Recreation Use Fee Standard Operating Procedure. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor and team member. The Contractor shall prohibit the opening of locked areas by persons other than the Contractor and team member.
1.4.7.3 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.
1.4.7.4 Access and General Protection/Security Policy and Procedures: All Contractor and all associated sub-contractor’s employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.
1.4.7.5 For Contractors Who Do Not Require CAC, But Require Access to a DoD Facility or Installation: Contractor and all associated sub-contractor’s employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05 / AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.
1.4.7.6 Suspicious Activity Reporting Training (e.g. iWATCH, CorpsWatch, or See Something, Say Something): The Contractor and all associated sub-contractor’s employees shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the Park Ranger NLT 5 calendar days after the completion of the training.
1.4.7.7 E-Verify Verification of Eligibility. The Contractor must use the U.S. Department of Homeland Security E-Verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the Lake Manager no later than 3 business days after the initial contract award. When contacts are with individuals, the individual will be required to complete a Form I-9, Employment Eligibility Verification, with the designated Government representative. This form will be provided to the Contracting Officer and shall become part of the official contract file.
1.4.8 Special Qualifications: Not Applicable.
1.4.9 Pre-work Conference: The Contractor will be required to attend a pre-work conference at no additional cost to the Government to review the policies outlined in the PWS. This conference will be conducted by the Lake Manager or their representative, at each local lake office or other agreed upon location. See each Lake Appendix for additional details and requirements.
1.4.9.1 Training. The Contractor will be provided I-Watch and CorpsWatch Training and Southwestern Division Authorized Collectors Training. The training will be conducted at the pre-work conference and will be documented as complete in the contract files.
1.4.10 Contractor Key Personnel: Gate Attendant.
1.4.11 Identification of Contractor Employees: Government-furnished Contractor identification badges or tags will be worn by the Contractor during on-duty hours at all locations
1.4.12 Contractor Travel: Not Applicable.
1.4.13 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.
1.4.14 Organizational Conflict of Interest: Not Applicable.
1.5 GOVERNMENT-FURNISHED ITEMS AND SERVICES:
1.5.1 Facilities: The Government will provide a gate house in the park in which the Contractor will work.
1.5.2 Equipment: The Government will provide a non-networked computer for non-sensitive data entry, computer monitors, printers, telephone and radio communication equipment.
1.5.3 Materials: The Government will provide gate house supplies, including forms, maps, brochures, handouts, computer paper, staplers, staples, china markers, water hose and sprinklers.
The Government will provide other items as specified in each Lake Appendix.
1.5.4 Trailer Site: Unless otherwise indicated in the lake-specific appendices, the Government will furnish a site for self-contained travel trailer or motor home with 110- volt electricity, water, and sewer hook-ups and/or dump station nearby. If the Contractor’s travel trailer is not configured or adaptable to the sewage, water or electric hookups available at the site, the Government will not be responsible for providing attachments, etc. No reimbursement will be made whenever utilities are not available and must be secured elsewhere. The use of the facilities is at the Contractor’s own risk and damage to personal equipment will be the sole responsibility of the Contractor. Site shall be restored to original condition after period of performance is completed.
1.6 CONTRACTOR-FURNISHED ITEMS AND RESPONSIBILITIES:
1.6.1 General: Any additional supplies, equipment, facilities and services the Contractor desires to perform work under this contract that are not listed under Section 1.5, Government-Furnished Items and Responsibilities, of this PWS shall be furnished by the Contractor.
1.6.2 Equipment: See each Lake Appendix for specific Gate Attendant requirements for each lake.
Some lakes may be require the contractor to provide a transportation vehicle, which can be operated independently of the RV free of leaks and in good mechanical condition for use in performing the requirements of the contract. Proof of liability insurance will be submitted during the pre-work conference and prior to the work start date. All motor vehicles and operators will comply with state laws such as licensed operators, vehicle safety equipment, etc. The Contractor may be required to display the vehicle identification provided by the Government on the vehicle while on duty. The Contractor’s vehicle will not display Emergency Red and/or Blue Lights, use a siren, or otherwise represent an appearance of an emergency vehicle while on duty. The Contractor will supply the gas for operation of the vehicle while on duty.
1.6.3 Materials: The Contractor shall furnish all materials, excluding those furnished by Government as specified above needed to operate the gatehouse. This list includes, but is not limited to trash bags, cleaning supplies, restroom supplies and any other items that may be necessary to operate the gatehouse.
1.6.3.1 Sustainability: The Contractor shall meet the recycled content requirements set forth by the EPA. Information and list of EPA-designated products may be found at http://www.gsa.gov/portal/content/105366. In addition, the Contractor shall meet the BioPrefered Program requirements set forth by the USDA. Information and list of USDA-designated product categories may be found at (http://www.biopreferred.gov/BioPreferred/faces/Welcome.xhtml).
1.6.4 Temporary Living Quarters: See each Lake Appendix for specific Gate Attendant requirements for each lake. Some lakes may require the Contractor to furnish a fully operable “self-contained” recreational vehicle (RV) of the travel trailer or motor home type to serve as temporary living quarters for the duration of the contract. Maximum size of the trailer is determined by physical limitations of the site furnished. It will be located near the entrance to the park at a location to be designated by the Lake Manager. Pickup (shell-type) campers, pop-up tent trailer, tents, mini-travel trailers, mobile homes, buses, or any other types of recreation vehicles which do not meet general size requirements or the self-contained classification as determined by inspection of the Contracting Officer or his/her authorized representative will not be acceptable. The Contractor will be the sole occupants of the site.
1.6.5 Personnel: See each Lake Appendix.
1.7 CONTRACTOR MANAGEMENT REPORTING (CMR): Not Applicable.
1.8 APPLICABLE PUBLICATIONS (CURRENT EDITIONS): The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures. These include latest Title 36 CFR Part 327, EC 1130-2-550, the USACE Recreation Use Fee SOP, Lake Appendix, Lake Office Gate Attendant Handbook and United States Army Corps of Engineers EM 385-1-1, Safety and Health Requirements Manual.
1.9 ATTACHMENT/TECHNICAL EXHIBIT LIST:
1.9.1 Attachment 1/Technical Exhibit 1 – Performance Requirements Summary: See each Lake Appendix.
1.9.2 Attachment 2/Technical Exhibit 2 – Deliverables Schedule: See each Lake Appendix.
1.10 SAFETY: Safety Manual Requirements: The Contractor(s) shall comply with all pertinent sections of the U.S. Army Corps of Engineers' Safety and Health Requirements Manual, EM 385-1-1, current at the time of award, and any subsequent revisions. This manual can be found on-line at:
https://www.publications.usace.army.mil/USACE-Publications/Engineer-Manuals/.
1.11 WORK TO BE PERFORMED:
Refer to each Lake Appendix for any additional requirements.
1.12 GENERAL LIABILITY AND OTHER INSURANCE: See each Lake Appendix for specific Gate Attendant requirements for each lake. In addition to automobile insurance required in 1.6.2 Equipment, the Contractor is responsible for obtaining and paying for any other insurance desired, including but not limited to, medical, general liability, and comprehensive property. The Contractor may be responsible for damage to private or Government property if in the opinion of the Contracting Officer or his designated representative the damage is a result of Contractor negligence.
1.13 DAMAGE RESPONSIBLITY: The Contractor shall be responsible for restoring any Government facilities, structures, or trees damaged as a result of his/her operation. The Contractor shall also be responsible for any damage to private property, and will notify the Lake Manager immediately of damage to Government property and/or private property, and injury to any person resulting from his/her operation. The Contractor will notify the Lake Manager immediately of damage to Government facilities due to vandalism or other causes on the day such damage is first noticed.
1.14 LIABILITY: During the period of this contract, the Contractor shall be responsible for all injuries or damages of any nature caused or contributed to by the Contractor, his/her agents, and/or employees while engaged in work under this contract.
1.15 PERMITS/COMPLIANCE: The Contractor shall, without additional expense to the Government, be responsible for complying with and obtaining any necessary licenses and/or permits. The Contractor will comply with all Federal, State, County, and Municipal laws, codes and regulations in connection with the performance of the work.
1.16 COMMUNICATIONS EQUIPMENT: The Contractor may be required to operate and use radio equipment for communication with the Park Rangers and lake office. The Government will furnish radio equipment when required, and the Contractor will be trained on its use.
1.17 PAYMENT FOR SERVICES: Payment invoices for services rendered will be given to the Contractor at the Pre-work Conference. Invoices should be sent electronically to the designated representative.
Instructions on how to fill them out will also be given at this time. Invoices should be submitted at the beginning of every month for work performed in the previous month.
1.18 TERMINATION: Failure of the Contractor to provide items in full and to provide complete services listed in the contract specifications and applicable specific park sheets may be grounds for termination.
Breach of contract and/or voluntary termination of contract without sufficient cause may jeopardize the Contractor’s standing for future contract with the U.S. Army Corps of Engineers. Contractors may be terminated if the Government determines Gate Attendant services are no longer needed due to unforeseen closures of the park or major facilities (e.g., beaches, boat ramps, restrooms, campgrounds). Unforeseen closures would include those resulting from droughts, flood, storm damage, infrastructure failure and previously unknown safety hazards.
1.18.1 Grounds for Termination: Inappropriate conduct or unacceptable actions of a Contractor may be grounds for termination of the contract. Examples of actions meriting termination include, but are not limited to:
(a) Theft, misappropriation, personal use, and/or improper security and accountability of use fees or Government services, property, equipment, facilities and/ or supplies. Any of these acts may also result in criminal prosecution.
(b) Consumption of alcoholic beverages and/or intoxication while on duty, and possession or use of illicit drugs at any time.
(c) Discrimination, harassment, profanity, or other inappropriate behavior perpetrated against customers, Corps of Engineers personnel, or other Contractors.
(d) Recurring written and/or verbal complaints from visitors and/or Lake Office personnel on Attendant’s attitude, lack of cooperation and/or resistance to implementation of policies and program as directed by the Lake Manager or his/her authorized representative.
(e) Failure to follow security procedures, including the allowance of unauthorized personnel inside the gatehouse or the Contractor (non-public) work area of the gatehouse/entrance stations.
(f) Inability to perform duties and job responsibilities in accordance with the General Specifications, Specific Park Sheet(s) and Lake Office Gate Attendant Handbook.
(g) Violations of public health and safety, including smoking in the gatehouse.
(h) Failure to maintain a neat, clean, well-groomed personal appearance.
(i) Failure to abide by Title 36 CFR, Chapter III, Section 327.
1.19 DUTY OF CONTRACTOR TO FINISH CONTRACT: The Contractor may not terminate the contract. If the Contractor fails to complete the contract through the specified term including option periods (if applicable), the Contractor is subject to re-procurement cost.
1.20 OTHER REQUIREMENTS: See each Lake Appendix included in this solicitation for further requirements.
***SPECIAL NOTICE***
All persons handling Government monies or accessing the Government computer system under this contract shall be subject to a background investigation to establish their reliability, trustworthiness, conduct and character. By execution of the contract, the Contractor certifies that all persons providing such services under the contract are so qualified, including but not limited to, not having been convicted of a felony. Any person so found not to have the necessary reliability, trustworthiness, conduct and character shall be dismissed. If the Contractor fails to meet this requirement, the contract will be terminated for default. By providing a bid on this contract, you are providing authorization for U.S. Army Corps of Engineers, its agents or representatives to investigate your background, as deemed necessary by such agent or representative, to establish your trustworthiness, reliability and character. In the course of performance of this contract, the Contractor/Contractor Personnel may come into contact with or possession of information covered by the Privacy Act (e.g. Social Security numbers) and/or sensitive personal information of Corps of Engineers employees/members of the public/patrons/customers (e.g., personal checks with account numbers, credit card numbers). The Contractor/Contractor Personnel shall not memorize copy or record this information in any way, nor shall they use their access to this information for any personal reason or financial gain, or provide this information to any third person or party. Failure to comply with these restrictions will result in the immediate termination of the Contractor employee, and may subject the employee to civil suit for money damages and/or criminal prosecution to the fullest extent under the law. Repeated violation of this provision may serve as a basis for termination of the contract.
The Contractor will secure an acknowledgement from every employee that they have read, understand and will comply with this paragraph.
CRANES MILL A PWS
FORT WORTH DISTRICT
CANYON LAKE APPENDIX PERFORMANCE WORK STATEMENT
GATE ATTENDANT SERVICES
Cranes Mill Park
1. GENERAL: See below.
1.1 DESCRIPTION OF SERVICES/INTRODUCTION: Gate Attendant requirements are as follows and as stated in 1.4.5 PLACE OF PERFORMANCE. Some parks are operated using the Recreation 1 Stop (R1S) online program. The contractor will be given access to view training videos and the Help files in order to learn how to use the R1S software.
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