Attachment_2_PWS.pdf

PERFORMANCE WORK STATEMENT

U.S. ARMY CORPS OF ENGINEERS

FORT WORTH DISTRICT

TOWN BLUFF PROJECT,

WOODVILLE,TEXAS

PERFORMANCE WORK STATEMENT

(PWS)

for

POTABLE WATER SYSTEM OPERATION, MAINTENANCE, and TESTING SERVICES;

AEROBIC SYSTEM and BACK FLOW PREVENTION TESTING SERVICES.

1. GENERAL - This is a non-personal services contract to provide potable water system operation, maintenance, and testing services at Town Bluff Project in ,Woodville Texas and Jasper, Texas. In addition, aerobic systems and back flow prevention systems will also be tested. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor (KTR), who in turn is responsible to the Government.

1.1 DESCRIPTION OF SERVICES/INTRODUCTION - The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to effectively perform potable water system operation, maintenance, and testing services as defined in this Performance Work Statement except for those items specified as government furnished property and services. In addition, the contractor will also test/check aerobic systems and back flow prevention systems.

The Contractor shall perform to the standards in this contract.

1.2. SCOPE – The Contractor shall perform potable water system operation, maintenance, and testing services at Town Bluff Project parks. The Contractor shall perform aerobic system and back flow prevention system testing services. Services include furnishing all contract labor, equipment, vehicles, fuel, materials, supplies, supervision, quality control and non-personal services necessary to operate and maintain a potable water system at Magnolia Ridge Park and Sandy Creek Park and to provide potable water testing services at the same location; and aerobic system testing services at Campers Cove Park and back flow testing at Sandy Creek Park and, Magnolia Ridge Park.

1.2.A Period of Performance – Period of performance:

1 JAN 2020-31 DEC 2020 (Base Year) 1 JAN 2021-31 DEC 2021 (Option Year 1) 1 JAN 2022-31 DEC 2022 (Option Year 2) 1 JAN 2023-31 DEC 2023 (Option Year 3) 1 JAN 2024-31 DEC 2024 (Option Year 4)

1.2.1. WATER TREATMENT PLANT - The Contractor shall be required to inspect, clean, service, perform operation and maintenance, sample test and report on chlorination units in accordance with the provisions of these specifications. Inspection will include a visual check of all components, pipes, and electrical wiring of the treatment system for leaks, cracks, or other defects. Cleaning will include sweeping the equipment and piping to remove all insects, insect nest, webs, dust and dirt from equipment, doors, walls, ceiling and floor.

Service of the chlorination units will include preparation of Contractor furnished chlorine solutions. Calcium hypochlorite (HTH), will not be used in the treatment plant. Operation and maintenance will include making the necessary adjustments in settings for treatment equipment and conducting test-operating procedures to assure that properly tested potable water (meeting applicable TCEQ standards) is provided to the Corps facilities. The Contractor is required to make repairs to or replace the chlorination units as needed.

1.2.1.1. TEST OPERATING PROCEDURES FOR TREATMENT PLANT -

The following minimum steps will be followed when test operating and servicing the treatment plant.

a. Before commencing shut-down, check tank pressure gage.

b. Cut off field service line or lines.

c. Drain settling from all storage tanks.

d. Flush the farthest point of supply in the distribution system at each servicing.

1.2.1.2. TREATMENT PLANT OPERATIONS - The following general

requirements are provided for proper treatment plant operations.

a. Water systems will be operated so as to provide adequate treatment. Minimum treatment will consist of chlorination with good mixing and a 30-minute contact time.

b. Chlorination equipment will be operated so that continuous and effective disinfection is maintained under required local conditions. Unless TCEQ requirements, bacteriological and other test indicate the need for maintaining higher minimum concentrations of residual chlorine, the following requirements will prevail during normal operations. The minimum residual disinfectant concentration in the water within the distribution system is 0.2 mg/L free chlorine or 0.9 mg/L chloramine.

c. Every effort will be made to reduce or eliminate all deficiencies in quality by properly operating chlorinators.

d. Contractor’s personnel will be trained in operating procedures and methods of testing water for quality. The test kit used will be a Hach kit, or comparable test kit designed for such testing and acceptable to the TCEQ.

e. After flooding of any portion of the system with non-potable water, the entire system will be considered as unsafe until it has been disinfected and tested.

f. Equipment problems will be reported to the GQAR immediately. Any re-sampling or testing required will be performed by the Contractor and will be included in the original contract price.

1.2.1.3 WATER SYSTEM TESTING – The water system will be tested for total coliform bacteria and residual chlorine according to frequencies listed in the frequency section. Tests will be alternated between service points within the designated test locations. All samples will be collected at sites located after the point of process, treatment, and filtration.

1.2.1.3. TOTAL COLIFORM BACTERIOLOGICAL TESTING - Samples will be collected in TCEQ approved containers and will be delivered to a TCEQ approved laboratory for testing. The sample will be delivered for testing as soon as possible but in no case will the time between collection and delivery to the laboratory exceed 24 hours. Samples shall be taken, stored and processed in a manner approved by the TCEQ. If a routine sample is total coliform-positive, the Contractor will collect a set of repeat samples within 24 hours of being notified of the positive result, or as soon as possible if the laboratory is closed. Repeat samples for each total coliform-positive sample found must be collected in accordance with TCEQ rules and in guidance with the Revised Total Coliform Rule Site Sampling Plan. The Contractor is also responsible for notifying the TCEQ and the public of any violations of Maximum Contaminant Levels (MCL) for total coliform and coliform monitoring requirements in accordance with TCEQ rules. The GQAR will also be immediately notified of any violations.

1.2.1.4. RESIDUAL CHLORINE TESTING - Residual chlorine testing will be performed by the Contractor. The results of these test will be used by the Contractor to determine the chlorine dosage requirements as indicated in paragraph 1.2.1.2 (b). If the results of a residual chlorine test fail TCEQ regulations/requirements, corrective action will be taken and the test will be repeated until satisfactory results are obtained. Any additional sampling and testing, if required, will be done by the Contractor at no additional cost to the Government.

1.2.2. AEROBIC SYSTEM TESTING – (May be subcontracted)

1.2.2.1. Inspection must follow TECQ 30 TAC 285.91(4). Inspections will be performed once every 4 months (tri-annual) Starting in January with tri annual inspection, BOD, TSS and fecal coliform test. All work to be performed on Aerobic System testing will needed to contact Alvin Schriefer day before to get access to area to perform test work. Inspection reports will need to be filed with the authorized agency. A weather proof tag or label will be attached to the controller showing the month that each inspection was performed; a written report is to be sent by mail

USACE Town Bluff Project, 5171 FM 92 South, Woodville, TX 75979 Items included on the Inspection Report will include aerators, filters, irrigation pump, air compressor, disinfection Device, chlorine supply, OK System light, spray field vegetation, probe, sprinkler or drip backwash. Conditions requiring corrections will be reported.

Annual BOD, TSS and fecal coliform testing will be submitted to authorize agency and a copy forwarded to the Town Bluff Project Office.

The air filter /diffuser will need to be checked and or cleaned at each visit.

This agreement does not include the cost of parts or repair calls.

The Inspection or Maintenance Company along with service technicians must be appropriately licenses for authorized agency or other officiating agencies if applicable.

1.2.3.

Back Flow Prevention Testing – (May be subcontracted)

1.2.3.1. Back flow prevention testing will occur on an annual basis in coordination with the Town Bluff Project Office personnel. Each back flow prevention system (3/4”) will be tested at the dump stations in the following Parks:

Magnolia Ridge Park and Sandy Creek Park. Each location contains one back flow prevention system. The contractor or subcontractors must hold appropriate licenses/certificated to perform the work. Annual certificates will be submitted to the Town Bluff Project Office in March.

1.2.4. PERMITS/COMPLIANCE – The Contractor shall, without additional expense to the Government, be responsible for obtaining any necessary licenses, permits and letters of certification. The Contractor shall comply with any applicable Federal, State, County and Municipal laws, codes and regulations in connection with the performance of the work specified under this contract.

1.2.5. SAFETY REQUIREMENTS – The Contractor shall perform all services in full compliance with the safety requirements set forth in the current EM 385-1-1, entitled "Safety and Health Requirements Manual", which is available at the Project Office and at http://www.usace.army.mil (select Safety and Occupational Health). Consequently, the Contractor shall be responsible for complying with the current edition and all changes posted on the web as of the effective date of this solicitation.

1.2.6. DAMAGES

1.2.6.1. PROPERTY – The Contractor will be responsible for damage to private and/or Government property, and injury to any person as a result of the Contractor’s operation. Damage to property will include but not be limited to damage to trees and excessive rutting of the soil. The Contractor shall notify the GQAR immediately of any damages or injuries.

1.2.6.2. FACILITIES - The Contractor shall be responsible for restoring any

Government property, facilities, or structures damaged by the Contractor. Signs, traffic delineators, guard post and rails, sewer stub outs, sewer clean- outs, water valve meter boxes and associated plumbing, trees, shrubs, sidewalks, asphalt pavement, culverts, and other items damaged by the Contractor will be repaired or replaced as determined by the Contracting Officer at no cost to the Government.

1.3. PERIOD OF PERFORMANCE:

1.3.1 WORKDAY – Work shall commence no sooner than 6:00 a.m. Services must be completed by 6:00 p.m. unless a different time is authorized in advance by the lake manager. If for any reason the required services are not completed by the designated time, the Contractor will submit in writing, a list of facilities

Location

System Type

Caper Cove Park Southern

Campers Cove Park

525 Campers Cove Rd

Woodville , TX 75979 not completed, the reason the work was not accomplished, and the time the work was finally completed. This explanation must be furnished to the Government Quality Assurance Representative (GQAR) by 8:00 a.m. the following calendar day. Late completion will be considered as a deficiency and deductions in payment will be made in accordance with the agreed reductions, paragraph 1.4.3.6. Repetitive late completions will be grounds for termination of the contract and re-procurement services charged to the Contractor.

1.3.2. WORK SCHEDULE - The purpose of the work schedule is to assure that performance inspections by Government personnel follow closely with the Contractor’s activities. The Contractor will be required to submit a detailed work schedule for the approval of the GQAR at the required pre-work conference. The work schedule will list each work item in order, with the time schedule for the work to be completed.

1.4. GENERAL INFORMATION

1.4.1. CONTRACTOR QUALITY CONTROL – The Contractor is responsible for establishing and maintaining an adequate QC system to satisfactorily inspect and ensure that all work performed by the Contractor’s organization in each separate service is in full compliance with this contract and the instructions, provisions, specifications and maps herein. The Contractor shall designate, in writing, a QC Inspector, whose main duty shall be to verify contract conformance of all work performed and to notify the GQAR of anything requiring immediate attention.

1.4.2 CONTRACTOR QUALITY CONTROL PLAN – Contractor Quality Control will be assured by a detailed Quality Control Plan developed by the Contractor and submitted to the GQAR for approval at the “Pre-work conference”. The Government will monitor and inspect the Contractor’s operation to ensure that the Quality Control Plan is in place and is working, and that the Contractor’s performance meets all contract specifications.

1.4.3 QUALITY ASSURANCE: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). The Government reserves the right to alter or change the type of inspection plan at its discretion at any time, and to make deductions accordingly.

1.4.3.1 GENERAL – The Government GQAR will inspect the work in each area as it is completed to ensure all requirements of the contract have been satisfied. The Contractor QCR will be responsible to ensure all work is completed prior to inspection by the Government.

1.4.3.2. PERFORMANCE EVALUATION MEETINGS – The Contractor, his superintendent, QC inspector, or all, shall meet with the GQAR, periodically as determined necessary by the GQAR, in order to discuss performance. However, a meeting shall be held not later than one normal workday after a Contract Deficiency Report (CDR) is issued. Mutual effort will be made to resolve any and all problems identified.

1.4.3.3. INSPECTION/ACCEPTANCE - All work must be inspected and accepted by the GQAR before payment for the work can be made. Unscheduled inspections will be made by the GQAR after work is completed and will be documented by standardized inspection forms signed by the inspector and Contractor when available. Both the Government and the Contractor will receive a copy of each inspection form. Unscheduled Inspections consist of impromptu evaluations of contract requirements and are conducted whenever the inspector determines. Any work that is rejected by the GQAR shall be re-performed by the Contractor at the Contractor's expense.

1.4.3.4. DEDUCTIONS - The KO may require that all work which fails to provide the desired results be repeated at the Contractor’s expense, or may reduce the contract price to equal the reduced value of the service. The Contractor will ensure that these defects do not recur. If the Contractor fails to rework the rejected areas or the defects are recurring, the Government may:

a. Reduce the contract price to equal the reduced value of the service (see REDUCTIONS, 1.4.3.5)

b. Perform the required services, by contract or otherwise, and deduct any costs incurred by the

Government that is directly related to the performance of such services from the Contractor’s invoice

c. Terminate the contract for default. See 52.212-4

1.4.3.5. REDUCTIONS – Line items not completed/performed will be deducted from the total invoice.

1.4.4 GOVERNMENT HOLIDAYS: The Contractor is not required to perform services on Federal Holidays. Government Holidays are listed below:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day

Independence Day Christmas Day

1.4.5 HOURS OF OPERATION: Town Bluff Project office hours are Monday through Friday, 8:00 am to 4:30 pm.

1.4.6. PLACE OF PERFORMANCE - The work to be performed under this agreement will be performed at B.A.Steinhagen Lake, Sandy Creek Park located in Jasper County, at 114 PVT. Rd 5045 Jasper Texas 75951. Magnolia Ridge Park located at 1376 Magnolia, Woodville Texas 75979 for the potable water system and backflow prevention testing. Camper Cove Park located at 525 Campers Cove Rd Woodville Texas 75979 for Aerobic System Testing. The Town Bluff Project office is located at 5171 FM 92 south Woodville, Texas 75979 Phone; (409)429-3491

1.4.7 TYPE OF CONTRACT: The government will award a Firm Fixed Price contract.

1.4.8 SECURITY REQUIREMENTS:

1.4.8.1 PHYSICAL SEQURITY: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.4.8.2. KEY CONTROL - The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.4.8.3. Suspicious Activity Reporting Training (e.g. iWatch, CorpsWatch, or See Something, Say Something): The contractor and all associated sub-contractors shall receive a brief/training (provided by the COR/QA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training.

1.4.8.4. Pre-Screening of Candidates Using E-Verify Program: The Contractor must pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award. When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, with the designated Government representative. This Form will be provided to the Contracting Officer and shall become part of the official contract file.

1.4.8.5. AT Level I Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, controlled access areas, or require network access, shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil/courses/atl1/launch.html; or it can be provided by the RA ATO in presentation form which will be documented via memorandum.

1.4.8.6. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the

Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.4.8.7. Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.4.9. SPECIAL QUALIFICATIONS: The prime Contractor, or his authorized representative, must have at least a class “C” water treatment certificate with at least one individual in each work crew having a class “D” certificate at a minimum. The Contractor shall provide the GQAR with a list of employees that will be performing work under this contract and indicating their various skills and qualifications. The Contractor will supply an updated list as needed when personnel change. The Contractor will provide the GQAR with verification of the class “C” and “D” certificates in the form of a copy of the certificates or other acceptable verification. The contractor (or subcontractor) testing/checking aerobic systems and/or back flow prevention systems must possess appropriate credentials from the appropriate agency.

1.4.10. POST AWARD CONFERENCE/PERIODIC PROGRESS MEETINGS: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Quality Assurance Representative (GQAR), and/or other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.4.11. CONTRACTING OFFICER REPRESENTATIVE (COR): If applicable, the COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor

Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract (or task order).

1.4.12 CONTRACTOR KEY PERSONNEL: The following personnel are considered key personnel by the Government: foreman/superintendent, alternate foreman/superintendent. The Contractor shall provide a foreman/superintendent who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the foreman/superintendent is absent shall be designated in writing to the Contracting Officer. The foreman/superintendent or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

1.4.13 IDENTIFICATION OF CONTRACTOR EMPLOYEES: All contract personnel working at the project will be required to wear name tags or shirts with identifying logo.

1.4.14 CONTRACTOR TRAVEL: N/A

1.4.15 DATA RIGHTS: N/A

1.4.16 ORGANIZATIONAL CONFLICT OF INTEREST: N/A

1.4.17 TYPICAL LOCATION DRAWINGS – N/A

1.4.18 AWARD OF OTHER CONTRACTS – The services provided under this contract shall be independent of all services provided under other contracts at this project or any other project, at which the Contractor may receive award.

1.4.19 PAYMENT – Payment will be made monthly for work satisfactorily performed during the month on the basis of the lump sum price submitted on the bid form. In the event the Contractor fails to satisfactorily perform all the work required within the time specified and in the absence of an acceptable justification, reductions will be made to the payment. Actual payment authorized will be based on a ratio or percentage of the required work that was acceptably accomplished during the pay period. No payment shall be made until the work is completed, inspected by the GQAR, properly invoiced to the appropriate project office, and approved by the On-Site Manager. The proper invoice shall include the Contractor’s name, address, contract number, payment period dates, and total price.

1.4.20. POINT OF CONTACT REQUIREMENTS – The Contractor shall provide to the

GQAR a local telephone number and a point of contact on a twenty-four (24) hour basis for discussion of any contractual matters.

1.4.21 COMMUNICATION – The Contractor is required to provide mobile cellular telephones for communication purposes with Government personnel under this contract.

1.4.22 OTHER CONTRACTS - The Government may undertake or award other contracts for additional work not related to this contract, and the Contractor shall fully cooperate with other Contractors and Government employees. The Contractor shall not commit or permit any act which will interfere with the performance of work by another Contractor, or by Government employees.

1.4.23 AREAS OF SERVICE – Sandy Creek Park has one water well that is 375 feet deep.

The method of treatment is chlorine with a total of 78 connections. There is currently no unpressurized storage on site. The potable water system has a 2” main and the pressure plane/pump is a compressed air force system with tanks. .Magnolia Ridge Park has one water well that is 339’ft.The method of treatment is chlorine with a total of 48 connections. There is currently no unpressurized storage on site. The potable water system has a 2” main and the pressure plane/pump-station is a compressed air force system with tanks. Aerobic system information can be located under paragraph 1.2.2 and back flow prevention information can be found under

1.2.3.1 and 1.4.6.

1.4.24 FREQUENCY OF SERVICE –

1.4.24.1. WEEKLY SERVICE – The water treatment plant will be inspected, cleaned, serviced and maintained not less than one (1) time each week, on either the first or second weekday immediately following a weekend. Residual chlorine sampling and testing will be performed on the water system not less than one time per week on either the first or second weekday immediately following a weekend in four (4) separate locations within the parks. Weekly metered water (in gallons) will also be logged and reported. Chlorine usage in gallons will be reported weekly. The system will also be flushed weekly at designated areas according to TCEQ regulations. Flushing information will be reported weekly.

1.4.24.2. MONTHLY SERVICE - Total coliform bacteriological sampling and testing will be performed as per Public

Water System Revised Total Coliform Rule Sampling Plan and TCEQ standards for samples/testing/reporting.

1.4.24.3. Tri-annual Service – Aerobic systems will be tested according to this PWS on a tri annual basis in coordination with the Town Bluff Project personnel.

1.4.24.4. Annual Service – Back flow prevention systems will be tested in accordance to this PWS on an annual basis in coordination with the Town Bluff Project personnel in March of each year. Also aerobic annual test required for TSS, BOD, and fecal coliform at Campers Cove Park will be test in January of each year.

1.4.24.3. CHANGES TO SERVICE FREQUENCIES - It may become necessary for the Contracting Officer to decrease or increase service frequencies in any or all parks or portions of parks. It may become necessary at any time during the execution of this contract for the Contracting Officer to close any park or portion of a park and delete any subsequent service in the closed park area. The Contractor will be given a minimum of (7) seven day notice prior to changes in frequencies. Such changes will be processed in accordance with the Changes Clause.s

1.4.24.4. CLOSURES – This is a flood control project. Occasional retention of flood waters may inundate portions of the public use areas and other areas or access roads thereto being services under this contract. The GQAR will notify the Contractor as parks or areas of parks are closed as a result of flood waters. When flooding ends and water recede, the GQAR will notify the Contractor as parks or areas of parks reopen. During the period of flooding, the Contractor will only be paid for actual work performed.

1.4.25. SAFEGUARDING PUBLIC PROPERTY – The Contractor shall cooperate with

Government personnel in safeguarding public property. The Contractor shall be responsible for reporting acts of vandalism, larceny or pilferage to the GQAR as part of the Contractor’s QC reports.

1.4.26. REPORTS - The Contractor will be responsible for furnishing all reports and data required by the Texas Commission on Environmental Quality (TCEQ), including the preparation and posting of unsuitable notice reports, and will also be required to maintain a log of tests, work performed, and water usage meter readings. A legible copy of the log shall be furnished to the GQAR on completion of servicing each week unless stated otherwise by the GQAR. All laboratory test results will be maintained by the Contractor for the duration of the contract, and copies will be turned over to the GQAR each month. The Contractor will be required to sign a log to be located within the well house during each service. The log will contain the date and time of service. Reports for the quarterly aerobic system testing and annual back flow prevention system testing will be provided to the Town Bluff Project Office.

1.4.27. LABORATORY AND TESTING COSTS - The Contractor will be responsible for making all arrangements with a TCEQ approved laboratory and will be responsible for the cost incurred for all laboratory tests. These costs will be included in the contract price. No separate payment for the costs of any testing will be made by the Government.

1.5. GOVERNMENT FURNISHED ITEMS AND SERVICES: No Government facilities, equipment, storage space or materials shall be provided to the Contractor for performance of this contract.

1.6 CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

1.6.1 GENERAL: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract.

1.6.2. CONDITION OF EQUIPMENT – All equipment used to perform work under this contract must be in good operating and mechanical condition and comply with EM 385-1-1, “Corps of Engineers Safety and Health Requirements”. A regular schedule of preventative maintenance must be followed on all equipment.

1.6.3. VEHICLES – All vehicles utilized under this contract will be presentable, serviceable and shall comply with safety standards as required by the State of Texas.

1.6.4. UTILITIES – All water and electricity necessary for operation of the water system, aerobic systems, and back flow prevention systems will be furnished by the Government at no cost to the Contractor.

1.6.5 PERSONNEL: The Contractor shall provide an adequate number of fully qualified personnel to perform the specified services properly and efficiently within the time limits specified.

1.6.5.1 CONTRACTOR APPAREL REQUIREMENTS – Contractor and/or employees shall be appropriately dressed during performance of all services performed under this contract. Each person performing services shall wear a commercially manufactured name tag on the left breast pocket of clothing. See EM 385-1-1, Section 5, for additional restrictions on clothing.

1.6.5.2 EMPLOYEE CONDUCT- The Contractor shall be responsible for ensuring that employees strictly comply with all Federal, State, and Municipal laws. Any illegal or criminal activity may result in the removal of Contractor employee/employees and/or termination of the contract. Contractor and/or employees shall cooperate with other Contractors and /or Government employees at all times.

1.6.5.3 REMOVAL OF CONTRACTOR'S EMPLOYEES- The Contracting Officer or the GQAR may require the Contractor to immediately remove from the work site any employee of the Contractor or subcontractor, who, in the opinion of the GQAR endangers persons or property, or whose physical or mental condition is such that it would impair the employee's ability to satisfactorily perform the work. Notification to the Contractor shall be promptly made in writing if time and circumstances permit. Otherwise, notification shall be verbal or telephonic, and shall be confirmed in writing as soon as possible. No such removal, however, will reduce the Contractor's obligation to perform all work required under this contract, and immediate replacement will be made as required. This requirement shall not be made the basis of any claim for compensation or damages against the United States or any of its officers or agents.

1.6.5.4 SUPERVISION- The Contractor or on-site representative shall give personal supervision to this contract. The Contractor shall appoint in writing, subject to the approval of the GQAR, a minimum of one (1) foreman/superintendent. The superintendent will be present whenever work specified herein is being performed, and have full authority and power to act for the Contractor on items pertaining to overall work performance, management, coordination, and supervision. This individual may also serve as the Quality Control Inspector, provided that their job performance in each category is maintained at an acceptable level to the GQAR. The superintendent and/or quality control personnel will be required to have a copy of the contract in their possession at all times for referral concerning questions of Contractor responsibility.

1.6.6. INSURANCE

1.6.6.1. REQUIREMENT - IAW FAR 52.228-5. Prior to commencement of work, the Contractor shall furnish the original of his Insurance Certificate directly to the Contracting Officer, Fort Worth District, Corps of Engineers, ATTN: CESWF-CT-S, P.O. Box 17300, Fort Worth, Texas 76102-0300 and one copy directly to the Area or Project Office. The Contractor shall maintain, during the entire period of his performance under this contract, the following minimum insurance requirements:

1.6.6.2. LIABILITY - Comprehensive general liability insurance for bodily injury in the minimum limits of $500,000 per occurrence. No property damage liability is required.

1.6.6.3. AUTOMOBILE - Comprehensive automobile liability insurance covering the operation of all automobiles used in connection with the performance of the contract in the minimum limits of $200,000 per person and $100,000 per accident for bodily injury and $20,000 per accident for property damage.

1.6.6.4. WORKERS COMPENSATION - Workmen's Compensation and

Employer's Liability Insurance in the minimum amount of $100,000.00, or in compliance with applicable State statutes.

1.6.6.5. ENDORSEMENT - An endorsement to the effect that any

cancellation or any material change adversely affecting the Government's interest shall not be effective until 30 days after the insurer or the Contractor gives written notice to the Contracting Officer.

1.6.6.6. NOTE - It is recommended that the Contractor furnish a copy of the foregoing requirements to the insurance company in order to assure that an Insurance Certificate is issued meeting the minimum requirements shown. The Insurance Certificate shall also show the contract number to which it applies as well as a brief description and location of the work.

CONTRACTOR MANAGEMENT REPORTING (CMR): NOT APPLICABLE

1.8. APPLICABLE PUBLICATIONS (CURRENT EDITIONS) - The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures. The Contractor shall perform all services in full compliance with the safety requirements set forth in the current EM 385-1-1, entitled "Safety and Health Requirements Manual", which is available at the Project Office.

1.9. ATTACHMENT/TECHNICAL EXHIBIT LIST

1.9.1 Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

1.9.2 Attachment 2/Technical Exhibit 2 – Deliverables Schedule

Attachment 1

TECHNICAL EXHIBIT 1

Performance Requirements Summary

Performance Objective Standard Quality/Timeliness AQL Method of Surveillance

PRS # 1.

The Contractor shall provide potable water system operation, maintenance, and testing services; aerobic system testing services; and TCEQ prevention system testing services. PWS paragraph 1.2.

Operate, inspect, clean, service, sample, test and report on water system and chlorination units;

test aerobic systems; test back flow prevention systems; in accordance with the provisions of these specifications.

Zero deviation from standard Random monitoring , Validated customer complaints

Attachment 2

TECHNICAL EXHIBIT 2

Deliverables Schedule

Deliverable Frequency # of Copies Medium/Format Submit To

Weekly log of tests, work performed, and water usage meter readings, PWS paragraph 1.4.26

Submit weekly One Hard copy or email Town Bluff Project Office, ATTN: Alvin Schriefer, 5171 FM 92 South, Woodville Texas 75979 or Alvin.W.Schriefer.

@usace.army.mil

Name of Quality Control Inspector, PWS paragraph 1.4.1

Submit prior to beginning work

One Hard copy or email Town Bluff Project Office, ATTN: Alvin Schriefer,5171 FM 92 South, Woodville Texas 75979 or Alvin.W.Schriefer.@ usace.army.mil

Name of Foreman/ Superintendent, and alternate Foreman/Superintende nt, PWS paragraph 1.4.12

Submit prior to beginning work

One Hard copy or email Town Bluff Project Office, ATTN: Alvin Schriefer, 5171 FM 92 south Woodville Texas 75979 or Alvin.W.Schriefer@ usace.army.mil

Point of contact and local telephone number (24 hour basis), PWS paragraph 1.4.20

Submit prior to beginning work

One Hard copy or email Town Bluff Project Office, ATTN: Alvin Schriefer, 5171 FM 92 south Woodville Texas 75979 or Alvin.W.Schriefer@ usace.army.mil

Work Schedule, PWS paragraph 1.3.2

Submit at the pre-work conference

One Hard copy or email Town Bluff Project Office, ATTN: Alvin Schriefer, 5171 FM 92 south Woodville Texas 75979 or Alvin.W.Schriefer@ usace.army.mil

Deliverable Frequency # of Copies Medium/Format Submit To

List of employees indicating their skills and qualifications, PWS paragraph 1.4.9

Within 15 days after award and prior to beginning work.

One Hard copy or email Town Bluff Project Office, ATTN: Alvin Schriefer, 5171 FM 92 south Woodville Texas 75979 or Alvin.W.Schriefer@ usace.army.mil

Insurance Certificate (copy), PWS paragraph 1.6.6.1

Submit prior to beginning of work

One Hard copy or email Town Bluff Project Office, ATTN: Alvin Schriefer, 5171 FM 92 south Woodville Texas 75979 or Alvin.W.Schriefer@ usace.army.mil

Insurance Certificate (original), PWS paragraph 1.6.6.1

Submit prior to beginning work

One Hard Copy Contracting Officer, Ft.

Worth District, Contracting Division, Corps of Engineers, ATTN: CESWF-CT-S, Rochelle.Ross, P.O.

Box 17300, Fort Worth, TX 76102-

Class “C” and “D” certificates, PWS paragraph 1.4.9 Copy of OSSF maintenance license and installer class ll (OSll) or license

Submit prior to beginning of work

One Hard copy or email Town Bluff Project Office, ATTN: Alvin Schriefer, 5171 FM 92 south Woodville Texas 75979 or Alvin.W.Schriefer@ usace.army.mil

Invoices, PWS paragraph 1.4.19

Submit at the end of each month

One Hard copy or email Town Bluff Project Office, ATTN: Alvin Schriefer, 5171 FM 92 south Woodville Texas 75979 or Alvin.W.Schriefer@ usace.army.mil

Monthly lab test results, tri-annual/annual aerobic reports, annual back flow results PWS paragraph 1.4.26

Submit at the end of each month; tri-annual; and annually

One Hard copy or email Town Bluff Project Office, ATTN: Alvin Schriefer, 5171 FM 92 south Woodville Texas 75979 or Alvin.W.Schriefer@ usace.army.mil

QASP

QUALITY ASSURANCE SURVEILLANCE PLAN

(QASP)

1 INTRODUCTION

This quality assurance surveillance plan (QASP) is pursuant to the requirements listed in the performance work statement (PWS) entitled Potable Water System Operation, Maintenance, and Testing Services, Sam Rayburn Lake, Texas. This plan sets forth the procedures and guidelines that government quality assurance representatives at Sam Rayburn Lake will use in ensuring the required performance standards or services levels are achieved by the contractor.

1.1 Purpose

1.1.1 The purpose of the QASP is to describe the systematic methods used to monitor performance and to identify the required documentation and the resources to be employed. The QASP provides a means for evaluating whether the contractor is meeting the performance standards/quality levels identified in the PWS and the contractor’s quality control plan (QCP), and to ensure that the government pays only for the level of services received.

1.1.2 This QASP defines the roles and responsibilities of all members of the integrated project team (IPT), identifies the performance objectives, defines the methodologies used to monitor and evaluate the contractor’s performance, describes quality assurance documentation requirements, and describes the analysis of quality assurance monitoring results.

1.2 Performance Management Approach

1.2.1 The PWS structures the acquisition around “what” service or quality level is required, as opposed to “how” the contractor should perform the work (i.e., results, not compliance). This QASP will define the performance management approach taken by the COR or GQAR to monitor and manage the contractor’s performance to ensure the expected outcomes or performance objectives communicated in the PWS are achieved. Performance management rests on developing a capability to review and analyze information generated through performance assessment. The ability to make decisions based on the analysis of performance data is the cornerstone of performance management; this analysis yields information that indicates whether expected outcomes for the project are being achieved by the contractor.

1.2.2 Performance management represents a significant shift from the more traditional quality assurance (QA) concepts in several ways. Performance management focuses on assessing whether outcomes are being achieved and to what extent. This approach migrates away from scrutiny of compliance with the processes and practices used to achieve the outcome. A performance-based approach enables the contractor to play a large role in how the work is performed, as long as the proposed processes are within the stated constraints. The only exceptions to process reviews are those required by law (federal, state, and local) and compelling business situations, such as safety and health. A “results” focus provides the contractor flexibility to continuously improve and innovate over the course of the agreement as long as the critical outcomes expected are being achieved and/or the desired performance levels are being met.

1.3 Performance Management Strategy

1.3.1 The contractor is responsible for the quality of all work performed. The contractor measures that quality through the contractor’s own quality control (QC) program. QC is work output, not workers, and therefore includes all work performed under this agreement regardless of whether the work is performed by contractor employees or by subcontractors. The contractor’s QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the PWS. The contractor will develop and implement a performance management system with processes to assess and report its performance to the designated government representative. The contractor’s QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the PWS. This QASP enables the government to take advantage of the contractor’s QC program.

1.3.2 The Government representative(s) will monitor performance and review performance reports furnished by the contractor to determine how the contractor is performing against communicated performance objectives. The government will make determination regarding incentives based on performance measurement metric data and notify the contractor of those decisions. The contractor will be responsible for making required changes in processes and practices to ensure performance is managed effectively.

2 ROLES AND RESPONSIBILITIES

2.1 The Contracting Officer (KO)

The Contracting Officer (KO) is responsible for monitoring contract compliance, contract administration, and cost control and for resolving any differences between the observations documented by the Contracting Officer’s Representative (COR) or Government Quality Assurance Representative (GQAR) and the contractor. If applicable, the KO will designate one full-time COR as the Government authority for performance management. The number of additional representatives serving as technical inspectors depends on the complexity of the services measured, as well as the contractor’s performance, and must be identified and designated by the KO.

2.2 The Contracting Officer’s Representative (COR)

If applicable, the COR is designated in writing by the KO to act as his or her authorized representative to assist in administering this agreement. COR limitations are contained in the written appointment letter.

The COR is responsible for technical administration of the project and ensures proper Government surveillance of the contractor’s performance. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf. Any changes that the contractor deems may affect agreement price, terms, or conditions shall be referred to the KO for action.

The COR will have the responsibility for completing QA monitoring forms used to document the inspection and evaluation of the contractor’s work performance. Government surveillance may occur under the inspection of services clause for any service relating to the agreement.

2.3 IDENTIFICATION OF REQUIRED PERFORMANCE STANDARDS/QUALITY LEVELS

The required performance standards and/or quality levels are included in the PWS and in Attachment 1, “Performance Requirements Summary.” If the contractor meets the required service or performance level, it will be paid the monthly invoiced amount. Failure to meet the required service or performance level may result in a deduction from the monthly invoiced amount.

3 METHODOLOGIES TO MONITOR PERFORMANCE

3.1 Surveillance Techniques

In an effort to minimize the performance management burden, simplified surveillance methods shall be used by the Government to evaluate contractor performance when appropriate. The primary methods of surveillance include:

Random monitoring, which shall be performed by the designated inspector.

100% Inspection – Each month, the COR or GQAR shall review the generated documentation and enter summary results into the Surveillance Activity Checklist.

Periodic Inspection – COR or GQAR typically performs the periodic inspection on a monthly basis.

3.2 Customer Feedback

The contractor is expected to establish and maintain professional communication between its employees and customers. The primary objective of this communication is customer satisfaction. Customer satisfaction is the most significant external indicator of the success and effectiveness of all services provided and can be measured through customer complaints.

Performance management drives the contractor to be customer focused through initially and internally addressing customer complaints and investigating the issues and/or problems but the customer always has the option to communicate complaints to the COR, GQAR, or KO as opposed to the contractor.

Customer complaints, to be considered valid, must set forth clearly and in writing the detailed nature of the complaint, must be signed, and must be forwarded to the COR, GQAR, or KO.

Customer feedback may also be obtained either from the results of formal customer satisfaction surveys or from random customer complaints.

3.3 Acceptable Quality Levels

The acceptable quality levels (AQLs) included in Attachment 1, Performance Requirements Summary Table, for contractor performance are structured to allow the contractor to manage how the work is performed while providing negative incentives for performance shortfalls. For certain critical activities such as those potable water system operation, maintenance, and testing services, the desired performance level is established at 100 percent, and minimum acceptable quality level is 100%. This is also t rue for tes t ing aerobic systems and back f low prevent ion systems.

4 QUALITY ASSURANCE…