B3_Solicitation_16_T_0049.pdf

SEE ADDENDUM

(No Collect Calls)

W9126G-16-T-0049 27-Feb-2016

b. TELEPHONE NUMBER

817-886-1124

8. OFFER DUE DATE/LOCAL TIME

01:00 PM 11 Mar 2016

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W9126G9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

PAIGE E STONE

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

WOMEN-OWNED SMALL

BUSINESS (WOSB)

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

US ARMY ENGINEER DISTRICT, FORT WORTH

ATTN: CESWF-CT

819 TAYLOR ST, ROOM 2A17

FORT WORTH TX 76102-0300

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

817-886-6403FAX:

TEL: 817-886-1043 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL BUSINESS

(EDWOSB)

SIZE STANDARD:

$18M

NAICS:

561720

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF78

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 30 - BLOCK 14 CONTINUATION PAGE

INFORMATION FOR RESPONDENTS

ADDITIONAL INFORMATION FOR RESPONDENTS

RFQ DUE DATE IS 11 March 2016, 1:00 P.M. CST

1. Please contact Ms. Sandra Justman, Contract Specialist, (817) 886-1073 or Ms. Paige Stone, Contract Specialist (817)-886-1124, if you have questions.

2. The Service Contract Act applies (see attached wage rates).

3. YOU MUST PROVIDE THE FOLLOWING DOCUMENTS IN YOUR BID PACKAGE:

a. Complete page 1, Items 17a, 30a, b and c, and the Bid Schedule on page 7 of the solicitation,.

1) Page 1, Block 17a MUST include your firm’s:

i. Name

ii. Address

iii. Phone Number

iv. Tax ID Number (TIN)

v. DUNS Number

vi. Cage Code (inside “Code” Block)

vii. E-mail Address

b. Complete (Section K) of the solicitation (or submit confirmation of your firm’s SAM profile).

c. Include your firm’s Articles of Organization (LLC) or your firm’s

Partnership Agreement.

Bid packages may ONLY be e-mailed to CIV-OPS.Proposals@usace.army.mil, as a single .pdf file.

Any general questions should be directed to the Contract Specialist for this procurement, Paige Stone, Contract Specialist, 817-886-1124, paige.e.stone@usace.army.mil or Sandra Justman, Contract Specialist, 817-886-1073, sandra.justman@usace.army.mil

CONTRACTING OFFICER STATEMENT

“Only a warranted Contracting Officer (either a Procuring Contracting Officer

(PCO), or an Administrative Contracting Officer (ACO)), acting within their delegated limits, has the authority to issue modifications or otherwise change the terms and conditions of this contract. If an individual other than the Contracting Officer attempts to make changes to the terms and conditions of this contract you shall not proceed with the change and shall immediately notify the Contracting Officer.”

Section A - Solicitation/Contract Form

CLAUSES INCORPORATED BY REFERENCE

52.204-18 Commercial and Government Entity Code Maintenance JUL 2015

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

Funded Amt:

Base Year

The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary toperform facility cleaning and litter removal services at Bardwell Lake as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

POP: 01 April 2016 - 31 March 2017

POC: Paige Stone, 817-886-1124, paige.e.stone@usace.army.mil

NAICS CD: 561720

, FSC CD: S201

OPTION Funded Amt:

Option Year 1

The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary toperform facility cleaning and litter removal services at Bardwell Lake as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

POP: 01 April 2017 - 31 March 2018

OPTION Funded Amt:

Option Year 2

The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary toperform facility cleaning and litter removal services at Bardwell Lake as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

POP: 01 April 2018 - 31 March 2019

BID SCHEDULE

BID SHEET – RESTROOM CLEANING SERVICE

CONTRACT BARDWELL LAKE

0001 BASE YEAR - 1 April 2016 - 31 March

ITEM

NO

SUPPLIES # OF

RESTROOMS

UNIT # CLEANINGS PER

SEASON

SINGLE UNIT

PRICE

AMOUNT

0001AA SUMMER SERVICE HIGH VIEW

PARK

3 EA 128

0001AB SUMMER SERVICE LOVE PARK 2 EA 128

0001AC SUMMER SERVICE MOTT PARK 2 EA 128

0001AD SUMMER SERVICE WAXAHACHIE

CREEK PARK

3 EA 128

0001BA WINTER SERVICE HIGH VIEW

3 EA 46

0001BB WINTER SERVICE LOVE PARK 1 EA 46

0001BC WINTER SERVICE MOTT PARK 0 EA 0

0001BD WINTER SERVICE WAXAHACHIE

0 EA 0

TOTAL BASE YEAR (Line Items 0001AA

THROUGH 0001BD)

0002 OPTION YEAR 1 - 1 April 2017 - 31 March 2018

ITEM

NO

SUPPLIES # OF

RESTROOMS

UNIT # CLEANINGS PER

SEASON

SINGLE UNIT

PRICE

AMOUNT

0002AA SUMMER SERVICE HIGH VIEW

3 EA 130

0002AB SUMMER SERVICE LOVE PARK 2 EA 130

0002AC SUMMER SERVICE MOTT PARK 2 EA 130

0002AD SUMMER SERVICE WAXAHACHIE

3 EA 130

0002BA WINTER SERVICE HIGH VIEW

3 EA 46

0002BB WINTER SERVICE LOVE PARK 1 EA 46

0002BC WINTER SERVICE MOTT PARK 0 EA 0

0002BD WINTER SERVICE WAXAHACHIE

TOTAL OPTION YEAR (Line Items 0002AA

THROUGH 0002BD)

0003 OPTION YEAR 2 - 1 April 2018 - 31 March 2019

ITEM

NO

SUPPLIES # OF

RESTROOMS

UNIT # CLEANINGS PER

SEASON

SINGLE UNIT

PRICE

AMOUNT

0003AA SUMMER SERVICE HIGH VIEW

3 EA 129

0003AB SUMMER SERVICE LOVE PARK 2 EA 129

0003AC SUMMER SERVICE MOTT PARK 2 EA 130

0003AD SUMMER SERVICE WAXAHACHIE

3 EA 129

0003BA WINTER SERVICE HIGH VIEW

3 EA 48

0003BB WINTER SERVICE LOVE PARK 1 EA 48

0003BC WINTER SERVICE MOTT PARK 0 EA 0

0003BD WINTER SERVICE WAXAHACHIE

TOTAL OPTION YEAR (Line Items 0003AA

THROUGH 0003BD)

GRAND TOTAL BASE YEAR PLUS OPTIONS 1 & 2 (Line Items 0001AA through 0003BD)

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

Restroom Cleaning Services

Bardwell Lake, Ellis County, Texas

1. General: This is a non-personal services contract to provide facility cleaning and litter removal services at Bardwell Lake. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform facility cleaning and litter removal services at Bardwell Lake as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Scope: Perform facility cleaning and litter removal services at Bardwell Lake. Contractor shall furnish all labor, materials, supplies, tools, parts, transportation, permits (if required) and equipment necessary to maintain the facilities in a clean and sanitary state, free of litter, garbage, refuse, and excess debris in accordance with the contract, all applicable laws, municipal codes, regulations and/or written directives issued by the Contracting Officer.

1.2.1 Areas/Facilities To Be Cleaned and Cleared of Litter at Bardwell Lake:

The base bid consists of cleaning the restroom facilities and all refuse in a minimum 20 foot radius around the building throughout the 4 parks at Bardwell Lake.

It is recommended that the Contractor conduct a site visit to the lake and parks prior to bid submittal.

Additional information regarding property lines, boundaries, and site access may be obtained by contacting Mr. Jeremy Spencer, Bardwell Natural Resource Specialist, at the Bardwell Lake Office, 4000 Observation Drive, Ennis, Texas 75119, 7:30 AM to 4:00 PM Monday through Friday, or by calling 972/875-5711, or by e-mail at jeremy.a.spencer@usace.army.mil

1. Due to unusually low or high lake levels, parks may be closed by the government for safety concerns and will cancel services for those parks. The contractor will be notified immediately of the closure. The contractor will be given 5 days notice before the service will resume.

1.2.2 Definitions:

A. Clean. Means free of dirt, impurities, or extraneous matter. Additionally means the act of removing all dirt, impurities, or extraneous matter without damage, injury, or impairment to that which is being cleaned.

B. Garbage. Means solid waste, consisting of putrescible animal and vegetable waste materials resulting from preparation, cooking, and consumption of food.

C. Refuse. Means non-putrescible solid waste, consisting of both combustible and non-combustible waste materials.

D. Debris. Means tree limbs, branches, logs, stumps, driftwood, rocks, detached aquatic weeds, accumulation of weeds, tumbleweeds, and all other naturally occurring materials on the ground, which are too large to be mulched safely by a lawn mower. This does not include small organic litter as defined below.

E. Organic litter. Means all small, naturally occurring materials on the ground including, but not limited to:

leaves, seed pods, needles, twigs, weeds, grass clippings, etc. that can be safely mulched.

F. Litter. Means all refuse and trash that has been deposited in or blown into the contract area, and is not located inside one of the containers provided.

G. Asphalt and concrete surfaces. Asphalt and concrete surfaces are defined to include all paved roads and trails, paved parking lots, sidewalks, boat ramps, boat docks, curbs, dumpster pads, and picnic, camping, and group shelters.

1.2.3 Facility Cleaning Standards:

A. General. Facilities to be cleaned, frequencies, and quantities are indicated by winter and summer seasons in Technical Exhibits 3 and 4, and on the maps attached at Technical Exhibit 5.

B. Pressure washers. Pressure washers are authorized for all exterior concrete, masonry, and metal surfaces. At no time should pressure washers be utilized to clean wooden surfaces, electrical lights or outlets.

C. Restrooms. Clean all restroom surfaces and disinfect sinks, counters, showers, urinals, and toiles. An adequate supply of rolls of toilet tissue shall be maintained in each facility to assure that the supply will not become depleted between cleanings. Clear clogged drains. Maintain vault toilets as relatively odor-free and fluid levels to a minimum of six (6) inches above vault floors or top of solids, but fluid levels shall not be higher than twelve (12) inches of the top of the vault; and collect and properly dispose of all fish/animal remains, large refuse and all litter. Both the interior and exterior of the building shall be free of webs and nests (such as wasp or bird nests).

1.2.4 Litter Removal:

A. Restroom facilities. Restroom facilities should be free of litter, garbage and refuse to a minimum of a 20 foot radius around the building.

1.2.5 Special Reporting Requirements:

A. The contractor shall provide a list of names and addresses of all employees who will be working for the contractor.

B. The contractor shall provide a list of vehicles and license plate numbers to be used within the contract area.

C. The contractor shall provide an example of the vehicle identification. Each vehicle should be clearly marked either front and back or on both sides with the company name or logo.

D. The contractor shall provide a certificate of insurance to the Contracting Officer.

E. The contractor shall provide a written statement listing the name, address, and telephone number of the authorized supervisor.

F. The contractor shall provide a written statement designating the Quality Control Representative(s).

G. The contractor shall provide a list of all supplies and materials (to include brand names) to be used on the job which are required to be furnished by the contractor. The list shall include the manufacturer’s Data Sheets (Form OSHA-20) or OMB Form No. 44-R1387 for all materials.

H. The contractor shall provide a list of all equipment to be used at the work sites including applicable model and serial numbers.

I. The contractor shall immediately report to the COR any unusual or potentially hazardous conditions which are observed during the performance of work. This shall include such items as equipment in need of repair, the need for electrical, carpentry, or plumbing repairs, damage to buildings or grounds, items which may constitute fire hazards, vandalism, rodents, and other conditions.

J. The contractor shall provide a daily Quality Control Report of completed work to the COR by 8:30 AM the following day or the next business day.

K. The contractor shall report all damaged, broken, or missing vents, screens, latches, hinges, springs, toilet paper holders, etc. within each restroom to the COR for replacement or repair by the government.

L. Pesticides. Only commercial off-the-shelf pesticides may be used without prior coordination with the Contracting Officer or his/her representative. Commercial products will be strictly applied in accordance with the manufacturer’s directions as stated on the product label.

1.3 Period of Performance:

Base Year: 01 April 2016 – 31 March 2017

Option Year 1: 01 April 2017 – 31 March 2018

Option Year 2: 01 April 2018 – 31 March 2019

1.4. General Information

1.4.1 Quality Control: The contractor shall develop and maintain an effective quality control program (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which the contractor assures that their work complies with the requirement of the contract. The QCP is to be delivered to the designated COR within 10 days after contract award. Three copies of the QCP shall be submitted to the KO and COR within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to the QC system.

1.4.2 Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.4.3 Government Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.4.4 Hours of Operation: Bardwell Lake office is open Monday through Friday, 7:30 A.M. – 4:00 P.M.

The address is: 4000 Observation Drive, Ennis, Texas 75165.

1.4.5 Place of Performance: The work to be performed under this contract will be performed at Bardwell Lake and Dam, Ellis County, Texas.

1.4.6 Type of Contract: The government will award a Firm Fixed Price Contract (FFP)

1.4.7 Security Requirements:

1.4.7.1 Physical Security: The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use.

1.4.7.2 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.4.7.3 Access and General Protection/Security Policy and Procedures: This standard language text is for contractor employees with an area of performance within an Army controlled installation, facility or area.

All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05 / AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.4.7.4 Suspicious Activity Reporting Training: The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training.

1.4.7.5 Will be escorted in areas where they may be exposed to classified and/or sensitive materials: The contractor will coordinate with the COR and/or the facility security office for access when required. (Use when security clearances are not required, i.e. facility repair or construction). All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

1.4.7.6 Pre-screen candidates using E-Verify Program: The Contractor must pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award.

1.4.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the Government.

1.4.9 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor contractor's performance and notifies both the Contracting Officer and contractor of any deficiencies;

coordinate availability of government furnished property, and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract.

1.4.10 Contractor Key Personnel: The following personnel are considered key personnel by the Government: Company Owner/President, Contract Manager/Administrator. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the Contracting Officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

1.4.11 Identification of Contractor Employees: Include the following Special Contract Requirement as applicable

“Identification of Contractor Employees in the Federal Workplace (Aug 2008):

(a) The contractor shall provide each of its employees who will be involved in the performance of the contract, on a Government facility, with an identification (ID) badge. The ID badge shall clearly display the contractor’s name and the employee’s name and color photograph. The Contracting Officer or his/her designee shall approve the ID badge before the commencement of contract performance. It is the contractor’s responsibility to ensure that all contractor personnel wear the ID badge at all times when performing work under this contract at a Government facility. Unless otherwise specified in the contract, each contractor employee shall wear the ID badge in a conspicuous place on the front of their clothing and above their waist, except when safety or health reasons prohibit such placement. This requirement is in addition to any Government facility security provisions that require that a Government-issued security badge also be worn.

(b) Contractor personnel shall clearly identify themselves to all attendees as a contractor employee before the commencement of meetings with Government or other contractor personnel. Contractor personnel shall clearly and immediately identify themselves as a contractor employee when placing, answering or participating in telephone/VTC conversations with Government or other contractor personnel.

(c) When contractor personnel send e-mail messages from or to a Government-owned computer, they shall include a signature block that includes their employer’s name and the employee’s full name and email address.

(d) All vehicles and equipment utilized under this contract must be identified with the company name or logo conspicuously displayed.

(e) Each of the requirements set forth in paragraphs a-d above, must be included in all subcontracts at any tier.”

1.4.12 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.13 Safety: The contractor shall comply with all applicable Occupational Safety and Health Act (OSHA) Standards and the Corps of Engineers Safety and Health Requirements (EM 385-1-1).

(a) The contractor shall develop and furnish to the COR a comprehensive program to implement the general policies and procedures for a safe operation outlined in the references above. The program shall include provision for indoctrination and training of employees, employee responsibility for working safely, equipment maintenance, and public safety activities.

(b) The contractor shall conduct a monthly safety meeting with their employees and provide the COR notes from that meeting. These notes will be submitted with (or incorporated as part of) the Quality Control Inspection Reports.

1.5 Government Furnished Items and Services:

The Government will provide the Contractor with the appropriate keys to access the Bardwell Lake facilities.

1.6 Contractor Furnished Items and Responsibilities:

1.6.1 General: The Contractor shall furnish all supplies, permits, equipment, facilities and services required to perform work under this contract that are not listed under Section 1.5 of this PWS.

1.6.2 Equipment: The Contractor shall furnish all labor, materials, supplies, tools, parts, transportation, permits (if required) and equipment necessary for facility cleaning and litter removal service.

1.7 Applicable Publications (Current Editions):

1.7.1 The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures, including the following:

- U.S. Army Corps of Engineers Safety Health Requirements Manual (EM 385-1-1, 30 November 2015)

1.8 Attachment/Technical Exhibit List:

1.8.1 Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

1.8.2 Attachment 2/Technical Exhibit 2 – Deliverables Schedule

1.8.3 Attachment 3/Technical Exhibit 3 – Tabulation of Park Areas and Facilities

1.8.4 Attachment 4/Technical Exhibit 4 – Frequencies and Special Conditions

1.8.5 Attachment 5/Technical Exhibit 5 – Park and Area Maps

1.8.6 Attachment 6/Technical Exhibit 6 – Quality Assurance and Surveillance Plan

TECHNICAL EXHIBIT 1

PERFORMANCE REQUIREMENTS SUMMARY

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective: Describes the work that is to take place.

Standard: Describes the desired results that are to be achieved.

Performance Threshold: The Contractor shall be related acceptable or unacceptable based upon the scores of all inspections for a month. Deficiencies will be noted for each month for each Performance Objective item. This number is identified as the Performance Threshold.

Method of Surveillance: The Government will monitor the Contractor’s service performance using the Random, Planned, or 100% sampling methods as detailed in “Quality Assurance Surveillance Plans (QASP)”. Government has the right to change or modify inspection methods at its discretion.

Performance Objective Standard Performance Threshold Method of Surveillance

A. Restroom Cleaning Clean all restroom surfaces and disinfect sinks, counters, showers, urinals, and toiles. An adequate supply of rolls of toilet tissue shall be maintained in each facility to assure that the supply will not become depleted between cleanings.

Clear clogged drains.

Maintain vault toilets as relatively odor-free and fluid levels to a minimum of six (6) inches above vault floors or top of solids, but fluid levels shall not be higher than twelve

(12) inches of the top of the vault; and collect and properly dispose of all fish/animal remains, large refuse and all litter.

(PWS Paragraphs 1.2.2, 1.2.3, and 1.2.4)

Facility free of insects, insect nests, webs, dust, dirt, debris, grime, scum, grease, gum, fecal and organic matter, stains, markings, graffiti, garbage, litter, standing water and any other matter. All sinks, counters, showers, urinals and toilets disinfected. Specified grounds surrounding facility free of fish/animal remains and large refuse and all litter, including, but not limited to cigarette butts, glass, broken glass, bottle caps, paper, food, scraps and can tabs.

Adequate supply of rolls of toilet tissue to assure supply will not become depleted between cleanings. Restroom chase doors locked upon exit. Toilet seats, toilet lids and light fixtures covers shall be in proper condition and all sinks, showers, urinals and toilets properly draining. Vault toilets relatively odor-free and fluid levels to a minimum of six

(6) inches above vault floors or top of solids, but fluid levels higher than twelve

(12) inches of the top of the vault.

(PWS Paragraph 1.2.2, 1 2 3 and 1 2 4)

Zero Deviation from standard

Random Sampling

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To Pre-Work Conference/ Periodic Progress/ Contractor Deficiency Report Meetings (PWS Paragraph 1.4.8)

Pre-work Conference:

One meeting held within seven calendar days of contract award.

Periodic Meetings:

As determined by Government.

CDR Meetings:

One meeting per CDR issued, scheduled two working days after CDR issued..

Not Applicable. Not Applicable. Not Applicable.

Supervisor Designation

(PWS

Paragraph 1.2.5.E)

Delivered at the pre-work meeting

1 Copy, provided to

COR

Hard Copy Bardwell Lake Office, Attn: COR 4000 Observation Drive Ennis, Texas 75119

List of Employees (PWS Paragraph 1.2.5.A)

Delivered at the pre-work meeting

1 Copy, provided to

COR

Hard Copy Bardwell Lake Office, Attn: COR 4000 Observation Drive Ennis, Texas 75119

List of Vehicles & Identification (PWS Paragraph 1.2.5.B&C)

Delivered at the pre-work meeting

1 Copy, provided to

COR

Hard Copy Bardwell Lake Office, Attn: COR 4000 Observation Drive Ennis, Texas 75119

List of Equipment (PWS Paragraph 1.2.5.G&H)

Delivered at the pre-work meeting

1 Copy, provided to

COR

Hard Copy Bardwell Lake Office, Attn: COR 4000 Observation Drive Ennis, Texas 75119

Certificate of Insurance

(PWS

Paragraph 1.2.5.D)

Delivered at the pre-work meeting

1 Copy, provided to

COR

Hard Copy Bardwell Lake Office, Attn: COR 4000 Observation Drive Ennis, Texas 75119

Safety Plan (PWS Paragraph 1.4.13)

Delivered at the pre-work meeting

1 Copy, provided to

COR

Hard Copy Bardwell Lake Office, Attn: COR 4000 Observation Drive Ennis, Texas 75119

Quality Control Plan (PWS Paragraph 1.4.1)

Delivered within 10 days of contract award

1 Copy, provided to

COR

Hard Copy Bardwell Lake Office, Attn: COR 4000 Observation

TECHNICAL EXHIBIT 3

TABULATION OF PARK AREAS AND FACILITIES

Summer Season: 1 April through 30 September Park/Area Rest

Rooms*

High View Park

Love Park 2

Mott Park 2

Waxahachie Creek Park

Totals 10 *The rest rooms require cleaning prior to 10:00 AM.

Deliverable Frequency # of Copies Medium/Format Submit To

Designation of Quality Control Representative s (PWS Paragraph 1.2.5.F)

Delivered at the pre- work meeting

1 Copy, provided to COR

Hard Copy Bardwell Lake Office, Attn:

COR 4000

Observation Drive Ennis, Texas 75119

Quality Control Reports (Weekly) (PWS Paragraph 1.2.5.J&K)

Delivered by 8:30 AM on Monday following completed work the week prior

1 Copy of each report, delivered to COR

Hard Copy Bardwell Lake Office, Attn:

COR 4000

Observation Drive Ennis, Texas 75119

Work Schedule (PWS Paragraph 1.2.3.A)

Delivered 5 days prior to the month work will be performed

1 Copy of each report, delivered to COR

Hard Copy Bardwell Lake Office, Attn:

COR 4000

Observation Drive Ennis, Texas 75119

Approval of ID Badge

(PWS

Paragraph 1.4.11)

Delivered at the pre- work meeting

1 ID Badge, provided to

COR

Hard Copy Bardwell Lake Office, Attn:

COR 4000

Observation

Winter Season: 1 October through 31 March Park/Area Rest

Rooms*

High View Park

Love Park 1

Mott Park 0

Waxahachie Creek Park

Totals 4 *The rest rooms require cleaning prior to 10:00 AM.

TECHNICAL EXHIBIT 4

FREQUENCIES AND SPECIAL CONDITIONS

Summer Season: 1 April through 30 September Park/Area Rest

Rooms*

High View Park

M, W, F, SA, SU

Love Park M, W, F, SA, SU

Mott Park M, W, F, SA, SU

Waxahachie Creek Park

M, W, F, SA, SU

*The rest rooms require cleaning prior to 10:00 AM.

Winter Season: 1 October through 31 March Park/Area Rest

Rooms*

High View Park

M, F

Love Park M, F

Mott Park 0

Waxahachie Creek Park

*The rest rooms require cleaning prior to 10:00 AM.

TECHNICAL EXHIBIT 5

PARK AND AREA MAPS

Location Map#

Lake Area Map 5-1 High View Park 5-2 Love Park 5-3 Mott Park 5-4 Waxahachie Creek Park 5-5

Section E - Inspection and Acceptance

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 0002 N/A N/A N/A Government 0003 N/A N/A N/A Government

52.246-1 Contractor Inspection Requirements APR 1984 52.246-4 Inspection Of Services--Fixed Price AUG 1996

Section F - Deliveries or Performance

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS UIC

0001 N/A N/A N/A N/A

0002 N/A N/A N/A N/A

0003 N/A N/A N/A N/A

52.242-15 Stop-Work Order AUG 1989 52.242-17 Government Delay Of Work APR 1984

Section H - Special Contract Requirements

QASP

QUALITY ASSURANCE SURVEILLANCE

PLAN (QASP)

1 INTRODUCTION

This quality assurance surveillance plan (QASP) is pursuant to the requirements listed in the performance work statement (PWS) entitled Restroom Cleaning Services at Bardwell Lake. This plan sets forth the procedures and guidelines the US Army Corps of Engineers at Bardwell Lake will use in ensuring the required performance standards or services levels are achieved by the contractor.

1.1 Purpose

1.1.1 The purpose of the QASP is to describe the systematic methods used to monitor performance and to identify the required documentation and the resources to be employed. The QASP provides a means for evaluating whether the contractor is meeting the performance standards/quality levels identified in the PWS and the contractor’s quality control plan (QCP), and to ensure that the government pays only for the level of services received.

1.1.2 This QASP defines the roles and responsibilities of all members of the integrated project team (IPT), identifies the performance objectives, defines the methodologies used to monitor and evaluate the contractor’s performance, describes quality assurance documentation requirements, and describes the analysis of quality assurance monitoring results.

1.2 Performance Management Approach

1.2.1 The PWS structures the acquisition around “what” service or quality level is required, as opposed to “how” the contractor should perform the work (i.e., results, not compliance). This QASP will define the performance management approach taken by the COR to monitor and manage the contractor’s performance to ensure the expected outcomes or performance objectives communicated in the PWS are achieved. Performance management rests on developing a capability to review and analyze information generated through performance assessment. The ability to make decisions based on the analysis of performance data is the cornerstone of performance management; this analysis yields information that indicates whether expected outcomes for the project are being achieved by the contractor.

1.2.2 Performance management represents a significant shift from the more traditional quality assurance (QA) concepts in several ways. Performance management focuses on assessing whether outcomes are being achieved and to what extent. This approach migrates away from scrutiny of compliance with the processes and practices used to achieve the outcome. A performance-based approach enables the contractor to play a large role in how the work is performed, as long as the proposed processes are within the stated constraints. The only exceptions to process reviews are those required by law (federal, state, and local) and compelling business situations, such as safety and health.

A “results” focus provides the contractor flexibility to continuously improve and innovate over the course of the contract as long as the critical outcomes expected are being achieved and/or the desired performance levels are being met.

1.3 Performance Management Strategy

1.3.1 The contractor is responsible for the quality of all work performed. The contractor measures that quality through the contractor’s own quality control (QC) program. QC is work output, not workers, and therefore includes all work performed under this contract regardless of whether the work is performed by contractor employees or by subcontractors. The contractor’s QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the PWS. The contractor will develop and implement a performance management system with processes to assess and report its performance to the designated government representative. The contractor’s QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the PWS. This QASP enables the government to take advantage of the contractor’s QC program.

1.3.2 The Government representative(s) will monitor performance and review performance reports furnished by the contractor to determine how the contractor is performing against communicated performance objectives. The government will make determination regarding incentives based on performance measurement metric data and notify the contractor of those decisions. The contractor will be responsible for making required changes in processes and practices to ensure performance is managed effectively.

2 ROLES AND RESPONSIBILITIES

2.1 The Contracting Officer (KO)

The Contracting Officer (KO) is responsible for monitoring contract compliance, contract administration, and cost control and for resolving any differences between the observations documented by the Contracting Officer’s Representative (COR) and the contractor. The KO will designate one full-time COR as the Government authority for performance management. The number of additional representatives serving as technical inspectors depends on the complexity of the services measured, as well as the contractor’s performance, and must be identified and designated by the KO.

2.2 The Contracting Officer’s Representative (COR)

The COR is designated in writing by the KO to act as his or her authorized representative to assist in administering a contract. COR limitations are contained in the written appointment letter. The COR is responsible for technical administration of the project and ensures proper Government surveillance of the contractor’s performance. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf. Any changes that the contractor deems may affect contract price, terms, or conditions shall be referred to the KO for action. The COR will have the responsibility for completing QA monitoring forms used to document the inspection and evaluation of the contractor’s work performance. Government surveillance may occur under the inspection of services clause for any service relating to the contract.

2.3 IDENTIFICATION OF REQUIRED PERFORMANCE STANDARDS/QUALITY LEVELS

The required performance standards and/or quality levels are included in the PWS and in Attachment 1, “Performance Requirements Summary.” If the contractor meets the required service or performance level, it will be paid the monthly amount agreed on in the contract. Failure to meet the required service or performance level may result in a deduction from the monthly amount.

3 METHODOLOGIES TO MONITOR PERFORMANCE

3.1 Surveillance Techniques

In an effort to minimize the performance management burden, simplified surveillance methods shall be used by the Government to evaluate contractor performance when appropriate. The primary methods of surveillance are Random monitoring, which shall be performed by the COR’s designated inspector.

3.2 Customer Feedback

The contractor is expected to establish and maintain professional communication between its employees and customers. The primary objective of this communication is customer satisfaction. Customer satisfaction is the most significant external indicator of the success and effectiveness of all services provided and can be measured through customer complaints.

Performance management drives the contractor to be customer focused through initially and internally addressing customer complaints and investigating the issues and/or problems; however, the customer always has the option to communicate complaints to the COR or KO as opposed to the contractor.

Customer complaints, to be considered valid, must set forth clearly and in writing the detailed nature of the complaint, must be signed, and must be forwarded to the COR or KO.

Customer feedback may also be obtained either from the results of formal customer satisfaction surveys or from random customer complaints.

3.3 Acceptable Quality Levels

The acceptable quality levels (AQLs) included in Attachment 1, Performance Requirements Summary Table, for contractor performance are structured to allow the contractor to manage how the work is performed while providing negative incentives for performance shortfalls. For certain critical activities such as those involving the cleaning of restrooms and litter removal, the desired performance level is established at 100 percent. Other levels of performance are keyed to the relative importance of the task to the overall mission performance at Bardwell Lake.

4 QUALITY ASSURANCE DOCUMENTATION

4.1 The Performance Management Feedback Loop

The performance management feedback loop begins with the communication of expected outcomes.

Performance standards are expressed in the PWS and will be assessed using the performance monitoring techniques shown in Attachment 1.

4.2 Monitoring Forms

The Government’s QA surveillance, accomplished by the COR, will be reported using the monitoring form in Attachment 2. The form, when completed, will document the Government’s assessment of the contractor’s performance under the contract to ensure that the required results for facility cleaning and litter removal are being achieved.

4.2.1 The COR will retain a copy of all completed QA surveillance forms for review.

5 ANALYSIS OF QUALITY ASSURANCE ASSESSMENT

5.1 Determining Performance

5.1.1 Government shall use the monitoring methods cited to determine whether the performance standards/service levels/AQLs have been met. If the contractor has not met the minimum requirements, it may be asked to develop a corrective action plan to show how and by what date it intends to bring performance up to the required levels. Failure to meet the AQL may result in a deduction from the monthly payment, using the deduction percentages shown in Attachment 1.

5.2 Reporting

5.2.1 At the end of each month, the COR will prepare a written report summarizing the overall results of the quality assurance surveillance of the contractor’s performance. This written report, which includes the contractor’s submitted weekly report and the completed quality assurance monitoring forms (Attachment 2), will become part of the QA documentation. It will enable the Government to demonstrate whether the contractor is meeting the stated objectives and/or performance standards, including cost/technical/scheduling objectives.

5.3 Reviews and Resolution

5.3.1 The COR may require the contractor’s project manager, or a designated alternate, to meet with the KO and other Government personnel as deemed necessary to discuss performance evaluation. The COR will define a frequency of in-depth reviews with the contractor, including appropriate self- assessments by the contractor; however, if the need arises, the contractor will meet with the COR as often as required or per the contractor’s request. The agenda of the reviews may include:

Monthly performance assessment data and trend analysis

Issues and concerns of both parties

Projected outlook for upcoming months and progress against expected trends, including a corrective action plan analysis

Recommendations for improved efficiency and/or effectiveness

Issues arising from the performance monitoring processes

5.3.2 The COR must coordinate and communicate with the contractor and the KO to resolve issues and concerns regarding marginal or unacceptable performance.

5.3.3 The COR and contractor should jointly formulate tactical and long-term courses of action.

Decisions regarding changes to metrics, thresholds, or service levels should be clearly documented.

Changes to service levels, procedures, and metrics will be incorporated as a contract modification issued by the KO/ACO.

ATTACHMENT 1: PERFORMANCE REQUIREMENTS SUMMARY

Required Services

(Tasks)

Performance

Standards

Acceptable Quality Levels

Methods of Surveillance

Incentive (Positive and/or

Negative) (Impact on Contractor Payments)

A. Restroom Cleaning Clean all restroom surfaces and disinfect sinks, counters, showers, urinals, and toiles. An adequate supply of rolls of toilet tissue shall be maintained in each facility to assure that the supply will not become depleted between cleanings. Clear clogged drains.