SOW_Relocation_Services_for_SMDC_Moves_06Feb2019.docx

STATEMENT OF WORK (SOW)

FOR

Office Relocation (Moving) Services for SMDC/ARSTRAT Unit Consolidation in Colorado Springs, CO

Revised 06 February 2019

1. SCOPE OF WORK/OBJECTIVE. Services, Non-Personal: The contractor shall provide all labor, tools, materials, parts, supplies, components, equipment, transportation, travel, supervision, and management necessary to provide office relocation (moving) services for U.S. Army Space and Missile Defense Command/Army Strategic Forces Command (USASMDC/ARSTRAT) Units (ASPDO, Retention, 100th Missile Defense Brigade (100th MDB), CDID, TCM GBMD, G6 SATCOM Phase 1, and School House) to relocate (move) their respective office furniture, equipment, components, and items from Building 3 (350 Vandenberg Street), Peterson AFB and from 1670 Newport Road, Building 20k (2525 Aviation Way), and 1330 Inverness Drive, Colorado Springs, CO to Building 1555 North Newport Road and Building 20k (2525 Aviation Way), Colorado Springs CO 80916 respectively. Services shall commence and complete within a 5 working day time frame for each department or unit.

2. CONTRACTOR PERFORMANCE.

2.1. Applicable documents are referenced in paragraph 5.

2.2. The contractor shall be a Department of Defense (DoD) approved and bonded carrier.

2.2.1. Examples of DoD approved and bonded carriers include, but are not necessarily limited to, U.S. Army Military Surface Deployment and Distribution Command (SDDC) approved carriers or contractors who provide domestic line haul freight transport services, household goods moving services, or office relocation services for U.S. Army activities or personnel, or carriers or contractors who provide household goods moving services or office relocation services for DoD military personnel or activities under DoD contracts for Joint Personal Property Shipping Office (JPPSO) – Colorado Springs.

2.2.2. Contractor office relocation (moving) services personnel shall comply with industry standards and extend the courtesies expected in a public relations role. The requirement is for fully trained office relocation (moving) services personnel whose capability and quality are, at a minimum, equal to the qualifications established by industry standards for relocation services.

2.3. The contractor shall provide office relocation (moving) services as described below in paragraphs 2.3.1.a. through 2.3.1.f.

2.3.1. The contractor shall provide all labor, tools, materials, supplies, equipment, transportation, travel, supervision, and management necessary to provide:

a. ASPDO & Retention: Relocation services that consist of providing and loading crates for ten (10) personnel (ASPDO & Retention) to include all office equipment and personal effects and relocating it from Building 3 (350 Vandenberg Street), Peterson AFB, CO 80914, and unloading into designated areas in Building 1555 Newport Road, Colorado Springs, CO 80916.

Estimated move time frame: 4 - 15 March 2019

b. 100th MDB: Relocation services that consist of providing and loading crates for sixty (60) personnel (100th MDB) to include all office equipment and personal effects and relocating it from Building 1670 Newport Road, Colorado Springs, CO 80916 and unloading into designated areas in Building 1555 Newport Road, Colorado Springs, CO 80916.

Estimated move time frame: week of 15 April 2019 (subject to change)

c. CDID: Relocation services that consist of providing and loading crates for forty two (42) personnel (CDID) to include all office equipment and personal effects and relocating it from Building 20k (2525 Aviation Way), Colorado Springs, CO 80916 and unloading into designated areas in Building 1555 Newport Road, Colorado Springs, CO 80916.

Estimated move time frame: week of 29 April 2019

d. TCM GBMD: Relocation services that consist of providing and loading crates for five (5) personnel (TCM GBMD) to include all office equipment and personal effects relocating it from Building 3 (350 Vandenberg Street), Peterson AFB, CO 80914 and unloading into designated areas in Building 1555 Newport Road, Colorado Springs, CO 80916.

Estimated move time frame: week of 29 April 2019

e. G6 SATCOM Phase 1: Relocation services that consist of providing and loading crates for sixty (60) personnel (G6 SATCOM Phase 1) to include all office equipment and personal effects and relocating it from Building 3 (350 Vandenberg Street), Peterson AFB, CO 80914 and unloading into designated areas in Building 20k (2525 Aviation Way), Colorado Springs, CO 80916.

Estimated move time frame: week of 17 June 2019 (subject to change)

f. School House: Relocation services that consist of providing and loading crates for eighty (80) personnel (School House) to include all office equipment, classroom equipment and personal effects and relocating it from 1330 Inverness Drive, Colorado Springs, CO 80910 and unloading into designated areas in Building 1555 Newport Road, Colorado Springs, CO 80916.

Estimated move time frame: week of 26 August 2019 (subject to change)

2.4. The contractor must provide detailed relocation timeline.

2.4.1. The contractor must provide contractor’s quote or proposal to ensure adequate time is allocated. The proposal must, at a minimum, address the time allocated and material needed to complete the relocation projects.

2.4.2. The Contractor shall be responsible for coordinating and conducting all necessary site/field visits and measurements of existing site conditions to characterize and determine the labor and equipment requirements, and configuration considerations for relocating crates and free-standing furniture items and quantities required for the project.

2.5. General Requirements.

2.5.1. Contractor office relocation (moving) services personnel qualifications. The contractor shall utilize personnel with technical skill sets, experience, and qualifications appropriate to perform the scope of work, in sufficient quantities to accomplish the work required by this SOW.

2.5.2. Contractor Program Manager. All services rendered under the contract shall be under the direction and coordination of a single Project or Program Manager (PM) appointed by the contractor. The PM will provide overall management of the program, project, cost and budget, technical personnel, planning, quality control, coordination, deliverable submissions, and reviews necessary to assure effective performance of work specified by this SOW. The PM will act as the single point of contact for the Government Contracting Officer (KO) and Government Technical Lead (GTL) on these and related issues.

2.5.3. Contractor Identification. Contractor office relocation (moving) services personnel shall wear company-issued identification badges when working at Government facilities to provide personal identification, company affiliation, and to distinguish contractor personnel from Government employees. Company issued badges shall be worn above the waist on the front of the body on the outermost garment worn, and shall be visible at all times while working on the premises of the Government facilities except when their removal is required for safety considerations.

2.5.4. Security Requirements/Security Clearance/Escorts.

2.5.4.1. All contractor personnel performing work under this SOW on-site at Government facilities shall be U.S. citizens.

2.5.4.2. All contractor provided laborers must be able to communicate with escorts by speaking English to comprehend safety and security briefings and to comply with local safety and security instructions, policies and guidelines. The Government reserves the right to exclude any contractor employee from performance of duties under the contract if at any time sufficient information is discovered that would lead to the employee being considered a security risk. The exclusion of an employee for security reasons shall not relieve the contractor from the performance of office relocation (moving) services required under the contract.

2.5.4.3. The Contractor shall ensure that all office relocation (moving) services personnel will be appropriately badged or escorted into secure/controlled facility areas. The Contractor shall comply with all government regulations regarding security procedures.

2.5.5. Normal Business Hours. Normal business hours of operation for all of the facilities referenced in paragraph 1 above are from 7:00 AM to 5:00 PM, Monday through Friday, excluding Federal Holidays. The contractor shall perform all work during normal business hours, Monday through Friday; excluding Federal Holidays except as otherwise authorized in writing by the Government (KO). Government personnel are not available to open or provide the contractor access to facilities outside of normal business hours, on weekends, and federal holidays without prior scheduling coordination between the contractor and the Government (KO) or GTL. Operations in progress at Government facilities may preclude contractor personnel from accessing the facility, so scheduling coordination must be made between the contractor and the GTL before access will be granted.

2.5.6. Government Information. No information regarding any of the electronic security systems in use at any USASMDC/ARSTRAT facilities may be released by the contractor except to the Government. This shall include information regarding components and systems used, their locations and placements within or adjacent to the facilities, as well as any as-built and one-line information/drawings/diagrams. This shall also include all information regarding the locations, types and methods of construction and the layout of the facilities themselves.

2.5.7. Applicable Codes and Standards. All work performed by the contractor shall be in accordance with all applicable national, state, regional and local codes governing the work performed. The contractor shall perform all work in accordance with current industry standards and practices for the work performed.

2.5.8. Regulatory Compliance, if Applicable. The contractor shall comply with all federal, State and local regulations pertaining to the required defined work including, but not limited to, Environmental Protection Agency (EPA), National Fire Protection Association (NFPA), Occupational Safety and Health Administration (OSHA), and National Electric Code (NEC).

2.5.9. Contractor Completion of Office Relocation (Moving) Services.

2.5.9.1. Upon completion of the project, the contractor shall clean up/remove any trash or debris and restore walls, floors/carpet, paint, ceiling tiles, doors, and door frames to a condition indistinguishable from similar nearby areas.

2.5.9.2. Upon completion of the relocation services, the contractor shall provide a written notice of completion to the GTL and the Government (KO) via email confirming the date that the services were completed.

3. PERFORMANCE REQUIREMENTS SUMMARY.

4. GENERAL INFORMATION.

4.1. Quality Control. The contractor shall develop and maintain a quality control program to ensure that the office relocation (moving) services are performed in accordance with the standards referenced in paragraph 2 through 2.5.9.2 and paragraph 3. The contractor shall develop and implement procedures to identify and prevent defective services from reoccurring. As a minimum, the contractor shall develop quality control procedures that address the areas identified in paragraph 3, Performance Requirements Summary. The GTL must have a specific quality control inspector to notify in case of customer complaints.

4.2. Quality Assurance. The government (POC) will evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan.

4.3. Government Remedies. The Contracting Officer shall follow the requirements of FAR 52.212-4, Contract Terms and Conditions for Commercial Items (OCT 2018), and Performance Requirements Summary for nonconforming services.

4.4. Government Technical Lead (GTL).

4.4.1. The GTL for evaluation of contractor’s performance for office relocation (moving) services provided and invoiced for under the contract will be: CPT Kristie Spielhagen, Office: 719-554-1994 Cell: 910-797-5590, and email: kristie.d.spielhagen.mil@mail.mil.

4.4.2. All communications for office relocation (moving) services details including scheduling, planning, and work changes must be communicated directly between the Government Contracting Officer and the Contractor's Contract Manager, and must be coordinated with the GTL.

4.5. Period of Performance: The contractor shall perform office relocation (move) services from 4 March 2019 through 30 August 2019. The contractor will begin performing office relocation (move) services on 4 March 2019 or within one (1) business day after award date of contract, and will complete performance of office relocation (move) services by no later than 30 August 2019.

4.6. Place(s) of Performance:

4.7. Escorts. The GTL or the SMDC/ARSTRAT Units as specified in paragraphs 2.3.1.a through 2.3.1.f will provide a sufficient number of escorts at the facilities referenced in paragraph 4.6 above for all phases of the office relocation services. All contractor office move personnel must be able to communicate with escorts by speaking English to comprehend safety and security briefings and to comply with local safety and security instructions, policies and guidelines. Contractor may be required to have an up to date visit request on file for to prearrange escorts from the GTL or the respective SMDC/ARSTRAT unit point(s) of contact.

5. APPLICABLE DOCUMENTS.

5.1. Federal Acquisition Regulations (FAR), as amended

5.2. Department of the Defense FAR Supplement (DFARS), as amended

5.3. Army FAR Supplement (AFARS), as amended

5.4. United States Army Contracting Command – Redstone Arsenal (ACC-RSA) Acquisition Instruction (AI), as amended.

6. GOVERNMENT FURNISHED PROPERTY/RESOURCES. None.

7. DATA DELIVERABLES. None.

8. CONTRACTOR MANPOWER REPORTING.

8.1. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of office relocation (moving) services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/, and then click on "Department of the Army CMRA" or the icon of the DoD organization that is receiving or benefitting from the contracted services.

8.2. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2018. Contractors may direct questions to the help desk by clicking on "Send an email" which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component's CMR website.

9. GENERAL SECURITY REQUIREMENTS AND TRAINING.

9.1. For contractors that do not require CAC, but require access to a DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

9.2. iWATCH Training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the GTL or COR. This training shall be completed within 30 calendar days of contract award and within 05 calendar days of new employees commencing performance with the results reported to the GTL or COR NLT 30 calendar days after contract award.

9.3. For contracts that require handling or access to classified information. Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with— (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); (2) any revisions to DOD 5220.22-M, notice of which has been furnished to the contractor.

QUALITY ASSURANCE SURVEILLANCE PLAN

FOR

Office Relocation (Moving) Services for SMDC/ARSTRAT Unit Consolidation in Colorado Springs, CO

Revised 06 February 2019

This Quality Assurance Surveillance Plan (QASP) has been developed to evaluate contractor actions while implementing this Statement of Work (SOW). It is designed to provide an effective surveillance method of monitoring contractor performance for each listed objective on the Performance Requirements Summary (PRS) in the contract SOW.

The QASP provides a systematic method to evaluate the services the contractor is required to furnish.

This QASP is based on the premise the government desires to maintain a quality standard in operating, maintaining, and repairing facilities and that a service contract to provide the service is the best means of achieving that objective.

The contractor, and not the government, is responsible for management and quality control actions to meet the terms of the contract. The role of the government is quality assurance to ensure contract standards are achieved.

In this contract the quality control program is the driver for product quality. The contractor is required to develop a comprehensive program of inspections and monitoring actions. The first major step to ensuring a “self-correcting” contract is to ensure that the quality control program approved at the beginning of the contract provides the measures needed to lead the contractor to success.

Once the quality control program is approved, careful application of the process and standards presented in the remainder of this document will ensure a robust quality assurance program.

SURVEILLANCE: The GTL will evaluate the performance objectives through periodic inspections during and upon completion of the services performed.

STANDARD: The contractor shall perform all work required in a satisfactory manner in accordance with the appropriate SOW paragraph.

PROCEDURES: The GTL will inspect the performance objectives during or at completion of the services performed to ensure contractor compliance with the appropriate paragraphs of the SOW. The GTL will record results of inspection, noting the date and time of inspection. If inspection indicates unacceptable performance, notify the contract manager or the contractor's Quality Control Inspector (QCI) of the deficiencies for correction. The contractor shall be given 24 hours after notification to correct the unacceptable performance or the GTL may approve additional time if the GTL considers additional time appropriate. If deficiencies are not corrected within the required time frame the GTL shall notify the Contracting Officer for action.