Attachment_1_PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

Bowling Lanes Maintenance

General Information

1. General: This is a non-personal services contract to provide bowling alley lanes preventative maintenance and repair located on U.S. Army Yuma Proving Ground (YPG). This PWS outlines the current requirements. Maintenance of the lanes is a daily function of five (5) hours Monday through Thursday, occasional emergency call out on Friday-Saturday or Sunday and sometimes Holidays. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform services as defined in this PWS, Part 5 except for those items specified as government furnished property and services. The computer scoring systems, facility lighting, facility functions, televisions, flooring, or any other systems are not part of this contract.

Close coordination is required between the Contractor and Contracting Officer’s representative (COR) to efficiently provide preventative maintenance in order to keep the bowling lanes functioning and to prevent major breakdowns while minimizing disruptions to operations within the facility. The Contractor shall perform to the standards in this contract.

1.2 Background: The location of YPG is 25 miles from the City of Yuma in Yuma County, Arizona. The area is low desert, with extreme temperatures that may exceed 115°F during summer and mild climate during the winter months.

1.3 Objectives: The primary objectives are to document daily preventative maintenance, cleanliness of technicians working area, order preventative maintenance supplies and respond to emergency repair services to bring the bowling center equipment back on line after breakdowns when required. The Preventive Maintenance and Repairs requirements are designed to provide guidance in accomplishing routine systematic maintenance, inspection and general repairs to maintain the bowling center equipment at optimal operational levels, in good working condition and to avoid unscheduled breakdowns. Repairs that are determined to be required by the Contractor to prevent future unscheduled breakdowns; the Contractor shall immediately make the necessary repairs to correct the problem. Maintenance and repairs shall be performed in accordance with the equipment manufacturer's instruction, service and procedure manuals.

1.4 Scope: The scope of this contract consists of furnishing all labor, material, tools and equipment to maintain and repair the bowling center equipment. All work performed shall be in accordance with (IAW) the referenced publications identified herein and the enclosed specifications and contract documents. The Contractor shall perform daily oiling of the lanes, repair and maintain pin setter systems to the standards per manufacturer’s specifications.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and three (3) 12 month option years. The Period of Performance reads as follows:

Base Year October 01, 2019 – September 30, 2020 Option Year 1 October 01, 2020 – September 30, 2021 Option Year 2 October 01, 2021 – September 30, 2022 Option Year 3 October 01, 2022 – September 30, 2023

1.6 General Information

1.6.1 Federal Observed Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.2 Hours of Operation: The Bowling Center's basic core operational hours are from 6:00 am to 9:00 pm Monday- Thursday; 7:00 am to 10:00 pm Friday; 9:00 am to 10:00 pm Saturday; and 9:00 am to 8:00 pm Sunday and holidays (closed Thanksgiving and Christmas). The Contractor shall respond to all Emergency Repair Services within two (2) hour of notification and schedule all preventive maintenance and lubrication in accordance with the manufacture’s manual. For this contract, the technician shall perform services Monday through Friday. Emergency repair service hours exclude the Contractor scheduled hours when the Contractor is already on site.

The Contractor is responsible for providing services except when the Government facility is closed due to local or national emergencies, holidays, administrative closings, or similar Government directed facility closings. The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.3 Place of Performance: The work to be performed under this contract will be performed at building 537 at YPG.

1.6.4 Contract Reports: The contractor shall submit information to the Government as required by this PWS and as requested by the COR. The KO may amend reporting requirements and the contractor is encouraged to recommend improvements. The contractor shall submit all required information in an applicable format that is complete, accurate and timely. All reports shall be signed by the contractor’s certifying representative and distributed as required.

The contractor shall provide all reports as referenced in Technical Exhibit 2, Deliverables. Any additional reporting requirements will be directed as required by the KO/COR.

1.6.5 Quality Control Program (QCP): The Contractor is responsible for the management of operations in such a manner as to control the quality of all work being performed in order to meet the equipment manufacturer's standards and ensure compliance with the contract. A quality control plan shall be prepared and included in the submittals. The Contractor shall develop and maintain an effective QCP to ensure services are performed in accordance with (IAW) this PWS.

The QCP must be forwarded to and accepted by the KO. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of deficiencies. The Contractor’s QCP is the means by which the Contractor assures that the work complies with the requirements of the contract. The QCP is to be delivered electronically within 14 days after contract award. The comprehensive written QCP shall be submitted to the KO and COR within 5 working days after changes are made. After acceptance of the QCP, the Contractor shall receive the KO’s acceptance in writing of any proposed change to the QCP. The QCP shall include but is not limited to the following:

The name of the Maintenance Technician.

An inspection plan covering all the services listed on the Performance Requirements

Summary. The inspection plan shall specify the areas to be inspected on both a scheduled or unscheduled basis, and the individual who will perform the inspection.

The method(s) for identifying and preventing defects in the quality of service performed before the level of performance becomes unacceptable.

On site records of all inspections conducted by the Contractor and necessary corrective action taken. This documentation shall be made available to the KO and/or COR during the term of the contract.

1.6.6 Quality Assurance: The Government shall evaluate the Contractor's performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.7 Type of Contract: The Government will award a Firm Fixed Price Contract with Time and Materials Line Items.

1.6.8 Security Requirements: Contractor personnel performing work under this contract must have a National Agency Check with Inquiries (CNACI) background investigation at time of the contract start date, and must maintain the level of security required for the life of the contract.

The reason for this type investigation is that children are present at this facility.

1.6.8.1 Physical Security: The Contractor shall safeguard all government equipment, information and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.8.2 Key Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

1.6.8.2.1. Lost keys: Not Applicable.

1.6.8.2.2 Lock Combinations: Not Applicable.

1.6.9 Special Qualifications: The Contractor personnel responsible for the maintenance and repair of the bowling alley equipment shall be trained and certified in the repair, maintenance and troubleshooting procedures for the equipment by the bowling equipment manufacturer and have a minimum of two (2) years of experience in the maintenance and repair of the equipment.

If the individual performing the work is not certified by the manufacturer, the Contractor shall have the employee trained and certified by the manufacturer within the first six (6) months after award. The contractor shall provide a qualified technician at contractor’s expense.

1.6.9.1 It is understood that changes in personnel may be outside the control of the Contractor.

In the event the individual performing the work retires, resigns or leaves the position for any other reason, the contractor shall have the replacement employee trained and certified by the manufacturer within the first six (6) month of his or her employment.

1.6.9.2 The Contractor shall provide the COR a copy of the manufacturer's certification as soon as it is received. The contract shall be terminated if the Contractor has not received certification within six (6) months of award.

1.6.9.3 The Contractor shall be capable of demonstrating adequate knowledge of all techniques, tools, and equipment necessary to competently perform the work.

1.6.10 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The KO and COR shall meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues.

1.6.11 Contracting Officer’s Representative (COR): Use of the COR Management System Tool (CORT) - Acquisition Resource Center (ARC) https://arc.army.mil/COR) for nomination, tracking, documentation, and management of CORs. The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions:

Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance;

Maintain written and oral communications with the Contractor concerning technical aspects of the contract;

Issue written interpretations of technical requirements, including Government drawings, designs, and specifications;

Monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies;

Coordinate availability of government furnished property, and provide site entry of Contractor personnel.

A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.12 Key Personnel: The following personnel are considered key personnel by the Government: Bowling Lanes Technician.

1.6.13 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.6.14 Contractor Travel: Not Applicable

1.6.15 Contractor Personnel Conduct: Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure that personnel present a professional appearance. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove from the job site any employee for reasons of misconduct or security. In accordance with DOD Directive 5500.7-R, “Joint Ethics Regulation”, Contractor employees must avoid improperly influenced in the execution of their duties under the contract. Particular attention should be paid to acceptance of gifts/ gratuities, and on non-disclosure of sensitive or classified information. The Contractor shall ensure employee conduct complies with 41 U.S. C 423 relative to release of acquisition related information or actions or discussions which may prejudice future competitions. The Contractor shall ensure no contractor employees conduct political related activities or events on YPG facilities.

1.6.16 Other Direct Costs: Not Applicable

1.6.17 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government.

These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.18 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.), or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO, and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.19 Phase In/Phase Out: Not Applicable

1.6.20 Antiterrorism/Operations Security Requirement

1.6. 20.1. AT Level I training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 05 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website:

http://jko.jten.mil

1.6.20.2. Access and general protection/security policy and procedures. This standard language is for contractor employees with an area of performance within Army controlled installation, facility, or area. Contractor and all associated sub-contractor’s employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.20.2a. Contractors requiring Common Access Card (CAC). Not Applicable.

1.6.20.2b. Contractors that do not require CAC, but require access to a DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive

2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.6.20.3. AT Awareness Training for Contractor Personnel Traveling Overseas. Not Applicable.

1.6.20.4. iWATCH Training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 05 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

1.6.20.5. Army Training Certification Tracking System (ATCTS) registration for contractor employees who require access to government information systems. All contractor employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

1.6.20.6. Contracts that require a formal OPSEC program. The contractor shall develop an OPSEC Standing Operating Procedure (SOP)/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer. This plan will include a process to identify critical information, where it is located, who is responsible for it, how to protect it and why it needs to be protected. The contractor shall implement OPSEC measures as ordered by the commander. In addition, the contractor shall have an identified certified Level II OPSEC coordinator per AR 530-1.

1.6.20.7. Contracts that require OPSEC Training. Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

1.6.20.8. Information assurance (IA)/information technology (IT) training. All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of appointment to IA/IT functions.

1.6.20.9. Information assurance (IA)/information technology (IT) certification. Per DoD 8570.01-M , DFARS 252.239.7001 and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

1.6.20.10. Contractors authorized to accompany the force. Not Applicable.

1.6.20.11. Contract Requiring Performance or Delivery in a Foreign Country. Not Applicable.

1.6.20.12. Contracts that require handling or access to classified information. Not Applicable.

1.6.20.13. Threat Awareness Reporting Program. For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b.

1.6.20.14. Contracts that require delivery of food and water. Not Applicable.

1.6.21 Additional Security Trainings

1.6.21.1 Foreign Disclosure Training: Not Applicable.

1.6.21.2 Information Security Training: Per AR 380-5 Information Security Program, both cleared and un-cleared personnel are required to receive training related to information security.

All Contractor employees, to include subcontractor employees, must receive Information Security training/education. This training will be completed within fourteen (14) calendar days of contract award and within 15 calendar days of new employees commencing performance.

Signed documentation (certificate and/or memorandum of completion) must be reported to the COR and forwarded to the YPG Intelligence and Security Office NLT five (5) calendar days after Contractor employee completion. Awareness training will be held annually thereafter if applicable.

1.6.21.3 Personnel Listing: Within 10 calendar days after award notification, the Contractor shall provide and maintain a personnel listing to the COR and USAYPG Security Office which lists all contract employees, to include:

Full Given Name (last, first, middle) Social Security Number Date of Birth Place of Birth (city, state, country) Citizenship (If not a US citizen, provide Alien Registration/Passport numbers) Contract Title Position Contract # Contract Start and End Date

COR

Any changes to the listing must be reported to the COR and USAYPG Security Office within one (1) business day.

1.6.22 Emergency Services

1.6.22.1 The Contractor shall have competent personnel trained and capable of dealing with minor personnel injuries. The Contractor employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor will, in turn, notify the KO or COR within 30 minutes of the incident.

1.6.22.2 Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor. However, YPG Fire Department Emergency Medical Service will respond to all emergencies.

1.6.23 Health and Safety

1.6.23.1 The Contractor shall comply with OSHA, YPG, Army, State and other applicable safety standards in the performance of this contract.

1.6.23.2 Contractor shall immediately report all accidents and occupational illness through the COR to the Safety Office.

1.6.23.3 Belts, pulleys, chains, gears, couplings, keys, projecting screws and other rotating parts so located that any person can come in close proximity thereto, shall be properly guarded.

1.6.23.4 Should any deficiencies, safety hazards and/or code violations be identified in electrical systems, equipment installations and/or previously installed devices, the Contractor shall promptly notify the COR and correct the problem as soon as possible.

1.6.23.5 Safety/Accident Plan and Occupational Health Program: The Contractor shall provide a Safety and Accident Plan with their proposal. The Army has an overall goal of ensuring that contracted work is performed using procedures and risk controls that ensure workers, the public and the environment are not endangered. This chapter provides guidance for implementing AR 385–10, The Army Safety Program. Army contractors will be required to have a Safety and Occupational Health Program implemented and tailored to meet the safety requirements of each contract and the associated tasks and products of that contract. This program DA PAM 385–10, Army Safety Program, will be documented in the contractor’s safety plan. Army contracts normally are used to fulfill product and services type of requirements.

1.6.24 Contractor Manpower Reporting (CMR)

The contractor will report ALL contractor labor hours (including sub-contractor labor hours) required for performance of services provided under this contract for the Department of the Army via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil, and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services.

Reporting inputs will be for the labor executed during the period of performance during each Government FY, which runs from October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October of each calendar year, beginning with 2017. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website at http://www.ecmra.mil. The required data fields include:

(1) Contracting Office, Contracting Officer, Contracting Officer's Technical Representative;

(2) Contract number, including task and delivery order number;

(3) Beginning and ending dates covered by reporting period;

(4) Contractor name, address, phone number, e-mail address, identity of contractor employee entering data;

(5) Estimated direct labor hours (including sub-contractors);

(6) Estimated direct labor dollars paid this reporting period (including sub-contractors);

(7) Total payments (including sub-contractors);

(8) Predominant Product Service Code (PSC)/Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant PSC/FSC for each sub-contractor if different);

(9) Estimated data collection cost;

(10) Organizational title associated with the Unit Identification Code (UIC) for the Army Supported Activity (the Army Supported Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information);

(11) Locations where contractor and sub-contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website);

(12) Presence of deployment or contingency contract language; and

(13) Number of contractor, and sub-contractor employees deployed in theater this reporting period (by country).

As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement

Performance Work Statement

Definitions and Acronyms

2. Definitions and Acronyms

2.1 Definitions:

2.1.1 Cleaning: Removing stains, soil, and dirt.

2.1.2 Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.3 Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.4 Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5 Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6 Equipment. A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale, and does not ordinarily lose its identity or become a component part of another article when put into use. Equipment does not include material, real property, special test equipment or special tooling.

2.1.7 Government Furnished Property. Property in the possession of, or directly acquired by, the Government and subsequently furnished to the contractor for performance of a contract.

Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

2.1.8 Government Property. All property owned or leased by the Government. Government property includes both Government-furnished property and contractor-acquired property.

Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

2.1.9 Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by t04he Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal. The prime contractor is responsible for performance of all subcontractors.

2.1.10 Loss of Government Property. Unintended, unforeseen or accidental loss, damage, or destruction of Government property that reduces the Government’s expected economic benefits of the property. Loss of Government property does not include occurrences such as purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to:

Items that cannot be found after a reasonable search Theft Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

2.1.11 Material: Property that may be consumed or expended during the performance of a contract, component parts of a higher assembly, or items that lose their individual identity through incorporation into an end-item. Material does not include equipment, special tooling, and special test equipment or real property.

2.1.12 Non-Personal Services: The personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the government and its employees. Non personal service contracts are authorized by the government in accordance with FAR 37.012, under general contracting authority, and do not require specific statutory authorization.

2.1.13 Performance Requirements Summary: Identifies the key service outputs of the contract that will be evaluated by the Government to assure contract performance standards are met by the Contractor.

2.1.14 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.15 Property: All tangible property, both real and personal.

2.1.16 Property Administrator: An authorized representative of the KO appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a contractor.

2.1.17 Property Records: Records created and maintained by the contractor in support of its stewardship responsibilities for the management of Government property.

2.1.18 Provide: To furnish, as in Government-furnished property, or to acquire, as in contractor-acquired property.

2.1.19 Quality Assurance: The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.20 Quality Assurance Surveillance Plan. An organized document written by the government specifying the surveillance methodology used for surveillance of contractor performance.

2.1.21 Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.22 Real Property: See Federal Management Regulation 102-71.20 (41 CFR 102-71.20).

2.1.23 Subcontractor: One that enters into a contract with a prime contractor.

2.1.24 Unit Acquisition Cost:

For Government-furnished property, the dollar value assigned by the Government and identified in the contract; and

For contractor-acquired property, the cost derived from the contractor’s records that reflect consistently applied generally accepted accounting principles.

2.1.25 Wide Area Work Flow (WAWF): A secure web based system for electronic invoicing, receipt, and acceptance. WAWF allows government vendors to submit and track invoices and receipt/acceptance documents over the web and allows government personnel to process those invoices in a real-time, paperless environment.

2.1.26 Work Day: The number of hours per day the Contractor provides services in accordance with the contract.

2.1.27 Work Week: Monday through Friday, unless specified otherwise.

2.2 Acronyms:

AR Army Regulation CAP Contractor Acquired Property CFR Code of Federal Regulations CMR Contractor Manpower Reporting COR Contracting Officer Representative DA Department of the Army DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense DPW Directorate of Public Works FAR Federal Acquisition Regulation GFP Government-Furnished Property

KO Contracting Officer OCI Organizational Conflict of Interest PA Property Administrator PRS Performance Requirements Summary PWS Performance Work Statement QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit WAWF Wide Area Work Flow

Contractor Furnished Property and Services

4.1 General: The Contractor shall furnish all materials, tools, equipment and services necessary to perform this contract that are not specifically identified as Government-furnished in Section C.3 of this contract. This shall include, but not be limited to; supplies, equipment, tools, vehicles, identification badges, and data processing equipment. All property purchased by the Contractor for which the purchase cost is reimbursed by the Government shall be considered Government-property unless otherwise designated by the KO.m

4.2 Supplies and Materials: At the end of Phase-in, the Government will turn over to the Contractor all existing stocks of supplies and materials. The Contractor shall furnish all additional supplies and materials necessary to meet the requirements of the contract. Supplies and materials provided by the Contractor shall be of equal or better quality than those being replaced by the maintenance, repair, or servicing action. All supplies and material shall meet applicable codes or manufacturers’ specifications.

The Contractor shall maintain a sufficient quantity of on-hand materials and supplies to perform all work required under this contract. Any failure on the part of the Contractor to provide sufficient quantities and quality supplies and materials shall not be cause for reduction in any service or performance.

Contractor-furnished, Contractor-replaced, or Contractor-acquired materials, supplies, and replacement parts shall meet or exceed specifications or standards listed in this contract and shall be of equivalent design and equal to or better quality than the original item in terms of durability, efficiency, and maintainability as the item being replaced. If the contractor wishes to purchase any materials, supplies or parts from a Government Supply Source, they shall submit a request to the PCO for appropriate documentation to proceed.

4.3 Electrical Motors: All replacement electrical motors shall be of the type and size recommended by the manufacturer.

4.4 Spare Parts: The Contractor will be required to maintain an inventory of the recommended supplies and spare parts, as listed in Technical Exhibit 5, Parts List. When supplies and/or parts are expended from the inventory, the Contractor shall be responsible for replacement and restock to the required levels.

4.5 Accountability of all Government provided and all procured reimbursable parts, equipment, tools and/or supplies shall be the responsibility of the Contractor. All unaccountable Government furnished property, including procured reimbursable parts, equipment, tools and/or supplies, which cannot be accounted for by the Contractor, shall be replaced by the Contractor at no additional cost to the Government.

4.6 Marking: Contractor-owned equipment and vehicles shall be clearly and permanently marked with the Contractor’s name, telephone number, and the vehicle identification number on both sides. Government-owned equipment and vehicles shall be clearly and permanently marked with a DPW number and Government licenses plate as provided by the COR. The Contractor shall maintain DPW emblem stickers on all Government-owned or leased vehicles authorized by DPW. The Contractor shall mark Government–owned or leased vehicles that are Contractor– operated IAW AR 58-1 Management, Acquisition, and Use of Motor Vehicles.

4.7 Maintenance and Repair: The Contractor shall maintain all Contractor-Furnished Equipment (CFE) in a safe and serviceable condition suitable for its intended use. The Contractor shall repair inoperable and unserviceable Contractor-furnished equipment or items. The Contractor shall remove equipment from YPG that is not repaired within 30 days. The Contractor may request an extension when the delay is due to long lead-time for a replacement part that the Contractor has on order.

4.8 Cleanliness: The Contractor shall maintain equipment, supplies, and material in a safe, organized, and clean condition.

4.9 Removal of Contractor Property: Upon the expiration or termination of this contract, the Contractor shall remove all Contractor-owned supplies, equipment, tools, vehicles, and other items from YPG within five working days. The Government will not be responsible for any Contractor-owned property left after contract expiration or termination. If the Contractor does not remove said property from YPG within the stated time, the Government will consider it as abandoned and dispose of it accordingly.

4.10 Record Files: The Contractor shall maintain a system of record files to include purchase orders, vendor receipts and issue slips in order to establish an audit trail for all purchases and issues.

4.11 Storage of Supplies: All items will be stored in a safe and secure manner. All supplies, which might be damaged by exposure to the elements (sun, wind, rain etc.), must be adequately protected so as to prevent damage.

4.12 Hazardous Material: The contractor shall not create or store hazardous waste. All hazardous materials shall be properly stored, as defined on the item’s Material Safety Data Sheet.

4.13 Safety Data Sheets (SDS): The Contractor shall keep a log with attached SDS, which details all materials currently in use, all materials that remain but are no longer used, and a list of materials stored in vehicles and/or storage sites.

Specific Tasks

5. Specific Tasks:

5.1 Basic Services: The Contractor shall perform preventive maintenance and general repairs of the Bowling Center equipment, Technical Exhibit 3, Equipment In Place, to include:

Stripping and oiling of lanes, Lubrication of mechanical systems, Cycling each lane’s pinsetters, clean ball returns, Gutter and cap dusting, scoring system resets and other lanes maintenance as required, Computer scoring systems and computer systems are not part of this contract.

Workload estimates contained in this PWS are based on historical records and considered to be representative of workload for future periods unless otherwise stated, reference Technical Exhibit 6, Workload History. Variations in workload shall not limit the Contractor’s obligation to perform services as described to the required level of effort.

5.2 Preventative Maintenance and General Repairs: The Contractor shall schedule all preventive maintenance and lubrication in accordance with the manufacture’s manual and during the scheduled work week of Monday through Friday, excluding holidays. The basic scope of work shall consist of dusting, cleaning, oiling each lane and cleaning the approach, gutters and caps daily as well as checking and inspecting all operational equipment, identifying any needed repairs, making all repairs, adjustments, cleaning, lubrication, oiling, etc. as per the Performance Requirements Summary (PRS) Technical Exhibit 1 and in accordance with the procedures as described and set forth in the referenced manufacturer's publications.

5.3 Maintenance Plan: The Contractor shall prepare and submit a maintenance plan and include it with the Submittal. The plan shall provide a schedule for accomplishing the required repairs, inspections and preventive maintenance on all the bowling center equipment in this PWS, as specified and directed by the manufacturer's publications referenced herein.

5.4 Work Schedule: The Contractor shall prepare and submit a work schedule to identify, by item, the scope of work to be accomplished each day scheduled and the work category sequence to be performed, i.e. inspection of pin spotter operation, cleaning and dusting of the pin spotters, lubrication of the pin spotters and ball returns, dusting and oiling of the lanes, cleaning approach gutters and caps daily, etc. The Work Schedule shall be submitted with contract proposal.

5.5 Daily Maintenance Performance Reports: Performance reports shall be prepared for all maintenance and repair work performed. Reports shall be prepared weekly and provided to the COR at the end of each month or upon request during the month. The report format shall be submitted not later than 15 days after date of award for the COR approval. The Reports shall include, as a minimum, the following:

Completed operation and preventive maintenance check list, Inspection and action list, parts and equipment functional condition, Inventory of supplies, materials, equipment and parts used and identified repair/replacement requirements.

Any bowling alley equipment component replacement or repair required and recommended for general repair services shall be documented by the Contractor on the Work Performance Reports.

5.6 Repair Work: In no case shall equipment in the process of repairs be left in an unsafe and unsecured condition.

5.7. Emergency Repair Services: Time and Materials

5.7.1 Emergency Maintenance Repair: This requires the contractor to provide on-site YPG support, on an as needed basis to cover unscheduled emergency maintenance repairs required to the bowling lanes. The contractor must furnish all parts, labor, material and equipment to provide any pre-approved emergency repairs, emergency parts or unscheduled maintenance for a period of 12 months for the facility defined. Parts, labor, material and services procured to support of emergency repairs shall be pre-approved by the Contracting Officer. A repair, which is required after normal working hours as stated in section 1.6.2, and affects the normal operation of the equipment. The COR will determine if it is in the best interest of the Government to immediately correct the problem and make the necessary repairs or accomplish the repairs on the next normal work day. The Contractor shall send a status report to COR on the next normal work day. The status report shall include identifying the lane, malfunction, effort taken to resolve the malfunction and status of repair. All ECOR, services and scheduled must be pre-arranged and approved by the Contracting Officer.

5.7.2 If it is determined by the COR a critical situation occurs, the Contractor shall respond to an emergency telephone call within two (2) hours. The Contractor shall correct/repair/replace the part or equipment causing the problem immediately. The spare parts stock shall be utilized to make the necessary repairs. The Contractor will inspect and make a list of the repair/replacement parts required to accomplish the scope of work. If the parts are not available from the inventory, the parts shall be ordered and the work completed on receipt of the ordered materials as a general maintenance requirement.

5.8 Routine Repair Services

5.8.1 Routine repairs shall be accomplished throughout the effective period of this contract. All deficiencies found during normal inspections, operations and/or maintenance and that do not pose a risk to life, health and safety or probability of high dollar loss will be classified as "Routine.

5.9 Electrical Work: Any required electrical work shall be the responsibility of the Contractor and shall conform to the National Electrical Code, the latest edition of which shall govern.

5.10 Procedures: The Work Performance Reports shall document bowling equipment component replacement or repair recommendations. Any bowling equipment component repair or replacement found to be required due to negligence on the part of the Contractor, due to improper operations or failure to perform as-required maintenance IAW the requirements of this contract, shall be re-performed at no additional cost to the Government.

5.11 Additional Information: In addition, the Contractor shall be responsible for returning the defective parts, equipment and/or components to the manufacturer for refurbishing or to be rebuilt. The approved shipping, freight and cost for refurbishing/rebuilding shall be borne by the Government upon receipt of a copy of the invoice or statement of billing.

Applicable Publications

C.6 Applicable Publications (Current Editions)

C.6.1 The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures. Any Contractor provided publications are to be procured and maintained at Contractor’s expense to include manufacturer’s specifications.

EM-385-1-1, Safety and Health Requirements Manual, 30 November 2014 29 CFR 1910, General Industry's OSHA, 6 July 2017

Technical Exhibit List

7 Technical Exhibit List:

7.1 Technical Exhibit 1 – Performance Requirements Summary

7.2 Technical Exhibit 2 – Deliverables Schedule

7.3 Technical Exhibit 3 – Equipment In Place

7.4 Technical Exhibit 4 - Parts List

7.5 Technical Exhibit 5 – Estimated Workload Data