ATCH_1_PWS_27aug18.doc

PERFORMANCE WORK STATEMENT (PWS)

LINEN SERVICES

MILITARY FREEFALL SCHOOL TRANSIENT BARRACKS

(BUILDING 506)

YUMA PROVING GROUND, AZ.

Part 1

General Information

1. General: This is a non-personnel services contract to provide Linen Services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Linen Services as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Objectives: To provide quality linen support services for the Military Freefall School Transient Barracks at Yuma Proving Ground, Arizona.

1.3 Scope: Linen Services. Services include furnishing, laundry, receipt and delivery, accountability, and reporting/documentation requirements of linen within the scope of this contract. The contractor shall accomplish each task listed within the scope of this contract to the standards referenced in Technical Exhibit (TE) 1, 2, and 4 attached hereto.

1.4 Period of Performance: The period of performance shall be for one (1) Base Period of (12) twelve months and (4) four (12) twelve month option follow-on periods. Linen services will be provided on the first of the month and third week of the month. The Period of Performance reads as follows:

Base Period

10 September 2018 – 9 September 2019 Follow-on Option Period 1

10 September 2019 – 9 September 2020 Follow-on Option Period 2

10 September 2020 – 9 September 2021 Follow-on Option Period 3

10 September 2021 – 9 September 2022 Follow-on Option Period 4

10 September 2022 – 9 September 2023

1.5 General Information

1.5.1 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.2 Recognized Holidays: If a Federal holiday falls on a pick-up and delivery day, the Contractor shall accomplish pick-up and delivery scheduled for that day, on the preceding or following business day. The contractor may request approval for an alternate plan if desired. This shall be accomplished at no additional cost to the Government.

New Year’s Day

Labor Day

Martin Luther King Jr.’s Birthday

Columbus Day

President’s Day

Veteran’s Day

Memorial Day

Thanksgiving Day

Independence Day

Christmas Day

1.5.2.1 School Closure: During the first two weeks of July (July 1-15) and the last two weeks of December each year (December 20-Jan 3) (dates will vary depending on the calendar day of the week), there will need to be alternate plans for pick-up and delivery.

1.5.3 Hours of Operation: The contractor is responsible for conducting business, between the hours of Monday through Thursday 0600 to 1630 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.5 Place of Performance: The work to be performed under this contract will be performed at the contractor’s laundry facility. Receipt and delivery shall be at Building 506.

1.5.6 Type of Contract: The government will award a Firm Fixed Price Contract.

1.5.7 Security Requirements: Contractor personnel performing work under this contract must be vetted through the Directorate of Emergency Services at YPG prior to entry on YPG to perform services. Those required to operate a motor vehicle must Valid Arizona Driver’s License, proof of motor vehicle insurance and registration. All personnel assigned to services at YPG must maintain the level of security required for the life of the contract. Contactor personnel, subcontractor personnel, or any representatives of the contractor entering Yuma Proving Ground must abide by all security regulations. Contract personnel and property shall be subject to search and seizure upon entering the confines of the installation, while on the installation, and upon leaving the confines of the installation.

1.5.7.1 PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use.

1.5.8 Special Qualifications: The Contractor shall, as necessary, provide each employee with adequate training to competently perform the work requirements of the contract, as defined herein.

1.5.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.5.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.5.11 Key Personnel: The follow personnel are considered key personnel by the government: Project Manager/Laundry Manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 6:00 a.m. to 4:30p.m., Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.5.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Each Contractor employee that enters the Army Garrison Yuma Proving Ground shall wear a badge, furnished by the Contractor, conspicuously displayed on exterior clothing at all times while on the installation. This badge shall display as a minimum the Contractor’s company name, the employee’s name, and a current picture of the employee.

1.5.13 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6 OPSEC Requirements:

1.6.1 For contracts that require a formal OPSEC program. The contractor shall follow the most current YPG OPSEC Plan as well as annexes and updates; the contractor is not required to develop their own OPSEC Plan. The Contractor should be able to answer the following questions after a review of the YPG OPSEC Plan.

· What is YPG’s critical information?

· What critical information am I personally responsible for protecting?

· How is the threat trying to acquire my critical information?

· What steps are we taking to protect our critical information?

· Who is my YPG OPSEC Officer (in order to report an OPSEC concern, compromise, or ask an OPSEC question)?

This requirement shall be flowed down to all subcontractors with access to Controlled Unclassified Information (CUI). The YPG OPSEC Plan will be made available for appropriate personnel.

Additionally, the following are specific OPSEC measures that the contractor shall follow to the greatest extent possible without sacrificing effectiveness or efficiency:

· Avoid repetitive or stereotyped tactics and procedures for executing operations or activities in terms of time, place, and event sequencing at YPG.

· Dispose of all Army products as classified trash.

· Follow all applicable guidelines for Controlled Unclassified Information.

· Avoid bulletin board plan of the day or planning schedule notices that reveal when events will occur at YPG.

1.6.2 Requirement for OPSEC training. Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within thirty (30) calendar days of their reporting for duty and annually thereafter.

1.7 Threat Awareness Reporting Program. All Contractor employees, to include subcontractor employees, will report threat-related incidents, behavioral indicators, and other matters of CI interest specified in AR 381-12, chapter 3, to the nearest military CI office, the Federal Bureau of Investigation, or the Defense Security Service.

1.8 Personnel Listing. Within 10 calendar days after award notification, the Contractor shall provide and maintain a personnel listing to the COR and USAYPG Security Office which lists all contract employees, to include:

· Full Given Name (last, first, middle)

· Social Security Number

· Date of Birth

· Place of Birth (city, state, country)

· Citizenship (If not a US citizen, provide Alien Registration/Passport numbers)

· Contract Title Position

· Contract #

· Contract Start and End Date

· COR

Any changes to the listing must be reported to the COR and USAYPG Security Office within one (1) business day.

1.9 For contracts that require handling or access to classified information. The Contractor is not required to handle and/or access classified information. However, any Controlled Unclassified Information (CUI) and/or “For Official Use Only” (FOUO) information should be handled in accordance with the attached document “PROTECTING ‘FOR OFFICIAL USE ONLY’ (FOUO) INFORMATION”.

PART 2

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

2. GOVERNMENT FURNISHED ITEMS AND SERVICES:

2.1. Services: The Government will provide a pick-up (receipt) and drop-off (delivery) location at Building 506 on Yuma Proving Ground.

PART 3

CONTRACTOR FURNISHED ITEMS AND SERVICES

3. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

3.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

3.2 Materials: The Contractor shall provide the following:

3.2.1 Blankets, twin size, extra-long – 160 each.

3.2.2 Sheets, Flat Sheets only twin size, white – 320 each.

3.2.2.1 ALTERNATIVE to 3.2.2.

4.2.2.1a Flat Sheets, twin size, white – 160 each

4.2.2.1b. Fitted Sheets, twin size, white – 160 each

3.2.3 Standard Pillow cases, white – 160 each.

3.3. Equipment: The Contractor shall provide for all necessary equipment for full performance of this contract. This shall include all safety and transportation equipment to handle bulk delivery and pickups.

PART 4

SPECIFIC TASKS

4. Specific Tasks:

4.1. Basic Services. The contractor shall provide services for Linen Laundry Services to the Military Freefall School Transient Barracks, Building 506, at Yuma Proving Ground, Arizona.

4.2 Receipt and Delivery. The Contractor shall transport all items in performance of this contract to and from Building 506 turn-in/drop-off point weekly on Yuma Proving Ground. Items can be heavy and the Contractor shall provide for a method of loading and unloading of such items. The Contractor shall prepare DA Form 1974 or locally produced laundry invoice list in the presence of the customer. The locally produced form shall include at a minimum: Customer Name, Building number, Item numbers by CLIN, Item description, Quantity of items picked up, Quantity of items delivered, Name/signature of customer pick up POC, Name/signature of customer delivery, Date of pickup and date of delivery. For each pickup, the delivery will be required to be on the same form to serve as the customers receipt.

4.3 Joint Inventory. The Contractor shall jointly inventory and count all items picked up or delivered under this contract with the Authorized POC, identified by the COR. All pre-existing damage shall be recorded on the DA Form 1974 or locally produced laundry inventory list prior to receipt by contractor.

4.4 Numbering of DA Form 1974 or locally produced laundry inventory. The Contractor shall develop a numbering system acceptable to the Government to number each DA Form 1974 or locally produced laundry inventory list concurrent with receipt of soiled laundry.

4.5 Contaminated Items. The Contractor shall segregate contaminated items and mark clearly identifying the nature of contamination.

4.6 Loss/shortage/damage of contractor provided linen. The contractor shall notify the government of any loss/shortage/damage within 30 days at the end of each contract year.

4.7 Lost and Found Property. The Contractor shall insure that all articles of personal or monetary value found by Contractor employees are promptly turned in to the COR.

4.8 Acceptance Standards. Items serviced within the scope of this contract shall meet cleanliness/performance standards identified in TE#1, PWS section 5, and performed in accordance with the best commercial practices as outlined in the International Fabricate Institute (IFI) Laundry Library and Books of Knowledge. Items not meeting this standard shall be rejected by the Government and work will be re-performed by the Contractor at no additional cost to the Government. A new DA Form 1974 or locally approved form will be completed indicating “RECLEAN”. The Contractor shall not invoice for items listed as “RECLEAN” as the original form will be the basis for payment.

4.9 Verification of Quantities. Not later than the fifth work day of each month the Contractor shall meet with the COR to reconcile the count of services rendered during the preceding month. Reconciliation may be accomplished telephonically. Once the reconciliation is complete and both parties are in agreement, the Contractor shall submit a proper invoice, for payment to the paying office specified in the contract.

4.10 Linen. The Contractor shall provide linen to include: sheets (fitted and/or flat), pillowcases, and blankets IAW Part 3, Contractor furnished items and services. The COR will identify amounts of linen to be provided. The contractor shall deliver clean linen and pickup soiled linen as required. Items are recorded on a separate DA Form 1974 or locally produced laundry invoice list and signed by both the Contractor and authorized customer POC at the time of pickup/delivery.

4.3. CONTRACTOR MANAGEMENT REPORTING (CMR): The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Department of Army via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/ , and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website.”

PART 5

APPLICABLE PUBLICATIONS

5. Applicable Publications (Current Editions)

5.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

PART 6

ATTACHMENT/TECHNICAL EXHIBIT LISTING

6. Attachment/Technical Exhibit List:

6.1 Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

6.2 Attachment 2/Technical Exhibit 2 – Deliverables Schedule

TECHNICAL EXHIBIT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

(The Service required—usually a shall statement)

Method of Surveillance

PWS 4.2

Linen Laundry Service The contractor provided Linen, Per Schedule

Not less than 95% on- time performance calculated monthly.

Data source shall be contractor supplied statistics submitted with monthly MSR.

Trends of less than acceptable performance will be used in monthly COR reporting and Annual CPARS reporting.

Technical Exhibit (TE) # 2 Deliverables

Recurring deliverables, not less than 95% on-time performance.

COR calculated based on submission rates Trends of less than acceptable performance will be used in monthly COR reporting and Annual CPARS reporting.

PWS 4.8

Acceptance Standards

IAW

Applicable Technical Manuals (TMs) Linen shall be clean, dry, folded, and bundled (manageable bundles sized) Not less than 95% acceptance rate calculated monthly.

Data source shall be contractor supplied statistics submitted with monthly MSR and COR data.

Trends of less than acceptable performance will be used in monthly COR reporting and Annual CPARS reporting.

Re-perform at no additional cost to the Government.

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

PWS 1.511.

Project Manager / Laundry Manager Name and Contact Information.

At contract award and any change of personnel for this position.

KO/COR

PWS 4.4

Numbering system

PWS 4.8

Accountability Plan