Attachment 2- PWS Laundry and Dry Cleaning 3rd ID MICC REVISED V6.docx

PERFORMANCE WORK STATEMENT (PWS)

3RD INFANTRY DIVISION RECEPTION CENTER

LINEN LAUNDRY SERVICES — VERSION 6 (V6)

FORT STEWART, GEORGIA

TABLE OF CONTENTS

1.0 Introduction

1.1 Mission

1.2 Scope

2.0 General Requirements

2.1 Non-Personal Services

2.2 Operational Schedule, Pick-Up & Delivery

2.3 Subcontract Management

2.4 Contract Management & Key Personnel

2.5 Contractor Personnel, Conduct & Installation Access

2.6 Government-Owned Property & Accountability

2.7 Environmental Compliance & Safety

3.0 Specific Performance Requirements (Tasks)

3.1 Task 1: Pick-Up & Joint Count Verification (CLIN 0004)

3.2 Task 2: Laundering, Sanitization & Finishing Standards (CLINs 0001–0003)

3.3 Task 3: Packaging, Bundling & Sanitary Transport

3.4 Task 4: Return Delivery & Reconciliation (CLIN 0004)

4.0 Special Requirements

4.1 Security, Anti-Terrorism & Operations Security (AT/OPSEC)

4.2 Quality Control Program (QCP)

4.3 Quality Assurance Surveillance Plan (QASP)

5.0 Deliverables

6.0 Related Documents & Performance Requirements Summary (PRS)

6.1 Related Documents & DFARS Clauses

6.2 Performance Requirements Summary (PRS) Matrix

1.0 Introduction

This Performance Work Statement (PWS) defines the requirements for organizational linen and bedding laundry services supporting the 3rd Infantry Division (3rd ID) Reception Center at Fort Stewart, Georgia. The Contractor shall furnish all personnel, supervision, transportation, equipment, tools, supplies, and materials necessary to perform linen laundry services as defined herein, ensuring that organizational bedding and linens are sanitized, maintained, and returned in a hygienic, safe, and serviceable condition in accordance with commercial industry standards and Department of Defense (DoD) sanitation guidelines.

1.1 Mission

The 3rd Infantry Division Reception Center processes incoming Active and Reserve Component soldiers reporting to Fort Stewart. The Government requires professional laundry and sanitation services for Government-owned linens and bedding to support mission readiness, maintain billeting health and sanitation standards, and preserve the well-being of transient service members.

1.2 Scope

The scope of this requirement encompasses organizational linen laundering, sanitization, drying, pressing, folding, bundling, pick-up, return delivery, and the recurring operation of the installation exchange point for the items specified under Contract Line Item Numbers (CLINs) 0001 through 0004:

Note: CLINs 0001 through 0003 represent estimated monthly workload quantities. Actual quantities laundered will vary based on troop reception throughput and will be reconciled monthly against certified joint-count delivery tickets. CLIN 0004 covers recurring twice-weekly logistics, exchange management, vehicle operation, and property reconciliation at Building 216.

2.0 General Requirements

2.1 Non-Personal Services

The relationship between the Contractor and the Government is strictly non-personal in nature. Under no circumstances will the Government assign tasks to, or prepare work schedules for, individual contractor employees. The Government will neither supervise contractor employees nor control the method by which the Contractor performs the required tasks. The Contractor is fully responsible for the management, oversight, and control of its workforce. If the Contractor believes that any Government action constitutes, or creates the perception of, personal services, the Contractor shall immediately notify the Procuring Contracting Officer (PCO).

2.2 Operational Schedule, Pick-Up & Delivery

Exchange Location: Pick-up of soiled items and return delivery of clean items shall occur at Fort Stewart, GA at 697 E. Bultman Ave, Building 216, Fort Stewart, GA 31314.

Weekly Pick-Up: Soiled items shall be picked up weekly on Tuesdays by 13:00 EST.

Weekly Return Delivery: Laundered and finished items shall be returned to Building 216 weekly on Thursdays by 15:30 EST (48-hour operational turnaround).

Federal & Military Training Holidays: The Government observes all official Federal holidays. If a scheduled pick-up (Tuesday) or delivery (Thursday) falls on a Federal holiday or an installation-designated military training holiday, the Contracting Officer’s Representative (COR) will coordinate with the Contractor to establish an alternate date at least 48 hours in advance.

Inclement Weather & Closures: If the Senior Mission Commander or Installation Garrison Manager declares Fort Stewart closed or road conditions "Red" or "Black" (or unsafe for routine travel), the Contractor will not pick up or deliver laundry. Operations shall resume on the next regular duty day in coordination with the COR. Remuneration of contractor personnel for lost time due to weather closures is at the sole discretion of the Contractor and is not an allowable direct cost under this effort.

Transition Lead Time: The Contractor shall be afforded a ten (10) calendar day phase-in transition period from contract award to the first scheduled Tuesday pick-up to process installation access passes, submit key personnel data, and conduct the initial joint property count baseline.

2.3 Subcontract Management

The Contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the Contracting Officer (KO) or Contracting Officer Representative (COR). Cross teaming may or may not be permitted.

2.4 Contract Management & Key Personnel

Project Manager (PM): The Contractor shall provide a dedicated Project Manager who shall be responsible for the overall management, performance, and coordination of this contract. The PM shall serve as the primary point of contact with the Government. The PM shall have signature authority and authority to make independent operational decisions regarding contract execution. An Alternate PM shall be designated to act with full authority in the PM's absence.

Roster Submission: The Contractor shall provide the names, telephone numbers, and email addresses of the PM and Alternate PM to the KO and COR with their initial quote, and shall provide updates within 24 hours of any personnel change.

2.5 Contractor Personnel, Conduct & Installation Access

Identification & Badging: Contractor employees shall wear contractor-furnished identification badges (displaying employee name, photograph, and company name) in a conspicuous place on exterior clothing above the waist at all times while on the installation.

Attire & Conduct: Contractor personnel shall be appropriately and professionally dressed. At no time will contractor employees wear or display clothing or accessories that are offensive, racial, gang-related, or derogatory. Contractor employees shall not loiter in patron or unauthorized installation areas and shall depart promptly upon completing exchanges.

English Proficiency: The Project Manager and Alternate PM shall possess professional proficiency in the English language (speaking, reading, and writing).

Drug-Free Workplace: The Contractor shall establish and maintain a drug-free workplace in accordance with Federal regulations.

Installation Access: Common Access Cards (CAC) are not required for performance under this contract. Contractor personnel must obtain installation visitor passes by presenting a valid Government-issued photo identification (REAL ID compliant), current vehicle registration, and valid vehicle insurance at the Visitor Control Center. Following award, the COR will provide sponsorship assistance for base access passes.

2.6 Government-Owned Property & Accountability

Property Classification: Articles delivered to the Contractor for laundering are Government-owned property, not Government-furnished property, in accordance with DFARS 252.237-7018. They do not fall under the requirements of FAR Part 45 Government Property clauses.

Regulatory Compliance: The Contractor shall maintain hand receipt responsibility and strict property accountability for all linens in accordance with AR 710-2, DA Pam 710-2-1, and AR 735-5.

Loss or Damage Handling: All loss or damage shall be handled in accordance with DFARS 252.237-7014, Loss or Damage (Count of Articles), and DFARS 252.237-7016, Delivery Tickets. Pre-existing tears or unserviceable conditions documented on the pick-up ticket at turn-in are excluded from Contractor liability.

Joint Count & Delivery Tickets: The Contractor and the COR shall conduct a 100% joint physical count of all linen articles at the time of both pick-up and delivery. At delivery, the Contractor shall provide signed delivery tickets identifying items and quantities returned. Discrepancies shall be resolved pursuant to DFARS 252.237-7014.

2.7 Environmental Compliance & Safety

Environmental Adherence: The Contractor shall comply with all applicable local, installation, state, and Federal environmental laws and regulations (including OSHA safety guidelines).

Vehicle Fluid Management: Contractor vehicles shall be inspected regularly to ensure they do not leak fuel, oil, grease, or hazardous fluids on installation roadways or parking aprons. Where dripping occurs, the Contractor shall immediately place drip pans and dispose of collected materials in accordance with 40 CFR Parts 262–268 at no additional cost to the Government.

3.0 Specific Performance Requirements (Tasks)

3.1 Task 1: Pick-Up & Joint Count Verification (CLIN 0004)

The Contractor shall arrive at Fort Stewart Building 216 on scheduled pick-up days (Tuesdays by 13:00 EST).

The Contractor and the COR shall jointly count all soiled linens tendered and inspect for pre-existing unserviceable tears or damage.

The Contractor shall generate a pick-up delivery ticket documenting the date, piece counts by CLIN, and signatures of both the Contractor driver and the COR in accordance with DFARS 252.237-7016.

3.2 Task 2: Laundering, Sanitization & Finishing Standards (CLINs 0001–0003) Sanitization Standard: All finished linens shall be clean, odor-free, thoroughly dried, and completely free of bodily soils, biological pathogens, bacteria, mildew, lint, water-soluble stains, and chemical residue.

CLIN 0001 (Blanket, Wool): Wool blankets shall be laundered or dry-cleaned in strict accordance with manufacturer care label instructions utilizing temperature-controlled cycles, gentle extraction, and wool-safe neutral detergents to prevent shrinkage, felting, matting, or fiber stiffening.

CLIN 0002 (Blanket, Polyester): Polyester blankets shall be laundered and dried at controlled thermal settings to prevent thermal glazing, melting, or fabric distortion while achieving full pathogen elimination.

CLIN 0003 (Sheet, Bed, Flat): Flat bed sheets shall be thoroughly washed, sanitized, dried, and flatwork-pressed/ironed to produce a smooth, clean, wrinkle-free commercial finish.

Re-Performance: Any linens returned in an unsatisfactory condition (e.g., damp, foul-smelling, stained, or improperly washed) shall be re-laundered at the Contractor's sole expense and returned within forty-eight (48) hours.

3.3 Task 3: Packaging, Bundling & Sanitary Transport

Folding and Bundle Sizing: Finished flat sheets shall be flatwork-ironed, folded, and packaged in uniform bundles of ten (10) units. Blankets (wool and polyester) shall be folded and packaged in uniform bundles of five (5) units.

Protective Wrapping & Labeling: All finished bundles shall be securely encased in clean, heavy-gauge, clear polyethylene wrap to prevent contamination from dust, moisture, dirt, and exhaust. Each bundle shall be clearly labeled with the CLIN item description and exact piece count.

Transport Vehicles: Contractor transport vehicles shall be fully enclosed, sanitary, clean, and maintained free of pests, fluid leaks, and contaminants. Soiled linens and clean linens shall never be transported in the same cargo compartment without sanitization between runs.

3.4 Task 4: Return Delivery & Reconciliation (CLIN 0004)

The Contractor shall deliver laundered, packaged linens to Building 216 on scheduled delivery days (Thursdays by 15:30 EST).

The Contractor and the COR shall conduct a 100% joint count of delivered bundles against the Tuesday pick-up ticket.

Both parties shall sign the delivery ticket reconciling the count and documenting any variances in accordance with DFARS 252.237-7016.

Clean bundles shall be neatly stacked in designated shelving or staging areas inside Building 216 as directed by the COR.

4.0 Special Requirements

4.1 Security, Anti-Terrorism & Operations Security (AT/OPSEC) Operations Security: Neither the Contractor nor its employees shall disclose or cause to be disclosed any operational information that could result in a security compromise.

Media Release: The Fort Stewart/Hunter Army Airfield Public Affairs Office (PAO) is the sole official spokesperson for the installation. No information or images regarding contract performance shall be released to news media or third parties without prior written approval from the KO and PAO.

Removal of Personnel: The Government reserves the right to deny base access to or direct the removal of any contractor employee who endangers security or fails background checks. The Contractor shall replace removed personnel at no additional cost to the Government.

4.2 Quality Control Program (QCP)

Quality Control Plan (QCP): The Contractor shall develop and maintain an effective Quality Control Plan (QCP) ensuring all work conforms to PWS requirements. The Contractor shall submit the QCP to the Contracting Officer and COR within ten (10) calendar days of contract award. Any proposed changes to the approved QCP shall be submitted in writing to the KO within five (5) working days prior to implementation.

Rework Costs: The Contractor shall bear all operational costs associated with re-performing defective, incomplete, or improper services resulting from contractor non-compliance.

4.3 Quality Assurance Surveillance Plan (QASP)

The Government shall evaluate contractor performance utilizing the Government’s Quality Assurance Surveillance Plan (QASP) and the Performance Requirements Summary (PRS) set forth in Section 6.0.

5.0 Deliverables

The Contractor shall submit the deliverables outlined below to the designated Government representatives:

6.0 Related Documents & Performance Requirements Summary (PRS)

6.1 Related Documents & DFARS Clauses

Army Regulation (AR) 710-2, Supply Policy Below the National Level Department of the Army Pamphlet (DA Pam) 710-2-1, Using Unit Supply System Army Regulation (AR) 735-5, Property Accountability Policies Army Regulation (AR) 210-130, Laundry and Dry Cleaning Operations DFARS 252.237-7012, Instruction to Offerors (Count-of-Articles) DFARS 252.237-7014, Loss or Damage (Count of Articles) DFARS 252.237-7016, Delivery Tickets DFARS 252.237-7018, Special Definitions of Government Property

6.2 Performance Requirements Summary (PRS) Matrix