SOW for W9124J-24-R-BOXS.pdf
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- Attached to
- Brand Name Box Software
- Solicitation number
- W9124JJ-24-R-BOXS
About this file
This document is a Statement of Work (SOW) for a federal contract opportunity to provide 1,200 BOX software licenses and associated services to the U.S. Army Judge Advocate General Corps (JAGC).
The SOW requires the contractor to provide BOX software licenses with unlimited storage, real-time/in-app editing of Microsoft Office files, and support for Command Access Card (CAC) and non-CAC users. The contractor must also provide premier customer support, software maintenance, and notifications of any scheduled maintenance or performance issues. The licenses and support are required for a base year and four option years. The related federal contract opportunity is a pre-solicitation for the "Brand Name Box Software" requirement, solicitation number W9124JJ-24-R-BOXS, issued by the Department of the Army Materiel Command Mission and Installation Contracting Command Fort Sam Houston.
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STATEMENT OF WORK
FOR THE MAINTENANCE AND SUPPORT
OF SERVER/DEVELOPER/USER LICENSES
1. Scope. This Statement of Work defines the contractual requirements for the procurement of licenses and support for BOX licenses.
1.1. Background. The U.S. Army Judge Advocate General Corps (JAGC) provides legal services for the Army, its Soldiers, family members, and retirees. Judge advocates serve as prosecutors and defense attorneys for criminal trials under the Uniform Code of Military Justice; they practice international, operational, labor, contract, environmental, tort and administrative law;
and provide routine legal service for the Soldier, retirees and their families. These routine legal services include, but are not limited to, preparation of powers of attorney, separation agreements, and miscellaneous Servicemember Civil Relief Act (SCRA) documents (affidavit of domicile, letter to creditor, letters terminating leases, etc.) and also assist in the deployment readiness process.
2. Applicable Documents. None
3. Requirements. The U.S. Army Judge Advocate General Corps (JAGC) has a need to procure 1,200 brand name BOX software licenses to be provided as software as a service (SaaS). The licenses shall include premier BOX customer service technical support, and software maintenance for any patches, updates and upgrades as they are released for the base software licenses to ensure the delivery of quality and uninterrupted software services. The Box software shall have unlimited storage capacity, allow real-time and in app editing of MS office files, and provide Command Access Card (CAC) and Non-CAC user support.
Base Year:
Enterprise Governance Licenses 1,200 Mfr Part #: EntGov1000 Box Premier Support 1 Mfr Part #: PremierSupport
Option Year 1:
Option Year 2:
Option Year 3:
Option Year 4:
3.1. Other Requirements. Due to the worldwide usage of this software the contractor shall notify the Technical Point of Contact and Contracting Officer, in writing, of any scheduled maintenance that will impact the availability of this software. The contractor shall also notify the Technical Point of Contact and Contracting Officer, in writing, of any issues or potential issues that may affect performance. All patches, updates, and upgrades will be administered by government personnel on in-house servers.
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