W9124J22RRCCC Atch 01 Performance Work Statement 3.28.2022.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

Reserve Component and National Guard Captains’ Career Course (CCC) Facility Support Services

1. GENERAL. This is a non-personal services contract to provide facilities in support of the U.S. Army Medical Center of Excellence, Department of Leader Training Reserve Component and National Guard Captains Career Course at Joint Base San Antonio Fort Sam Houston (JBSA- FSH). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform billet and facility support services as defined in this Performance Work Statement (PWS), section 5, except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2 BACKGROUND. The mission of the Department of Leader Training Reserve Component and National Guard Captains Career Course is to train officers to lead a company or equivalent-sized organization and serve successfully in U.S. Army staff positions. Additionally, to prepare them for subsequent assignments by providing an opportunity to learn the leader, tactical, and technical tasks, including supporting knowledge and skills, necessary to support the Joint Team across all military medical operations encompassing the ten medical, functional areas. Due to the limitations of billets and facilities on JBSA-FSH during the required time frame, the course must be conducted off-site. It must also be held within 10 miles of JBSA-FSH due to the restriction mandating that missing one day of POI time or any essential task regardless of the duration of the task will result in a student being dropped from the course. Utilizing a location within 10 miles of JBSA-FSH provides a link to support resources. In the event that a student becomes ill, military medical facilities are available for the student to be seen and travel proximity within approximate 10-15 minutes while locations outside this geographic perimeter stretches beyond 30-60 minutes or more, creating a critical difference between students being retained in the course or dropped from the course. The course population consists of United States Army National Guard and United States Army Reserve male and female personnel with mixed military rank structure, that includes Officers in the rank of Lieutenant (0-1) through Colonel (0-6); however, the majority are below the rank of Major (0-4).

1.2.1 The Reserve Component and National Guard Captains Career Course will be held in June for at least thirteen days (beginning with the afternoon of report date and ending with the morning of graduation date - account for one day) and no more than twenty-one days. The estimated attendance of the Captain Career Course will be up to 545 (520 soldiers and 25 instructors) based on the Army Training Requirements and Resources System (ATRRS).

1.3 Objective. Provide facilities and services that meet the standards outlined in the PWS.

1.4. SCOPE OF WORK. The Contractor will provide all facilities and services addressed in Part 5, Specific Tasks.

1.5. Period of Performance: Five Year Ordering period with an annual Task Order Issued as needed.

The course is historically held in Jun.

Year 1 course is planned for Sunday, 12 June 2022 through Saturday, 25 June 2022, with the instructors beginning 7 June 2022.

Year 2-5: Specific dates will be given with Task Orders.

1.6 General Information:

1.6.1 Federal Observed Holidays: N/A

1.6.2 Hours of Operation: The Contractor is responsible for conducting business between the hours of 0700 - 1700 Monday through Sunday. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS.

1.6.3 Place of Performance: Contractor facility.

1.6.4. Quality Control Program: The Contractor shall develop and maintain an effective QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of deficiencies. The Contractor’s QCP is the means by which the Contractor assures that the work complies with the requirement of the contract. The Government will perform the inspection and acceptance of the completed work.

1.6.5 Type of Contract: This will be a firm fixed price contract.

1.6.6 Security Requirements: Work under this contract is UNCLASSIFIED.

1.6.7 Special Qualifications: N/A

1.6.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The Contracting Officer (KO) and Contracting Officer’s Representative (COR) shall meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.6.8.1 Meetings. The Contractor’s representative may be required to meet with the KO as determined necessary. The Government will schedule meetings, but the Contractor may request a meeting be held when there is a discrepancy between the Contractor and the COR regarding performance.

1.6.9 Contracting Officer’s Representative (COR): The COR will be identified by separate letter.

The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Antiterrorism (AT) and Operations Security (OPSEC): N/A

PART 2

DEFINITIONS, ACRONYMS, AND ABBREVIATIONS

2. DEFINITIONS AND ACRONYMS.

2.1 Definitions:

2.1.1 Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 Non-Personal Services. The personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the government and its employees. Non personal service contracts are authorized by the government in accordance with FAR 37.012, under general contracting authority, and do not require specific statutory authorization.

2.1.5 Provide. To furnish, as in Government-furnished property, or to acquire, as in contractor-acquired property.

2.1.6 Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.7 Wide Area Work Flow (WAWF):A secure web based system for electronic invoicing, receipt, and acceptance. WAWF allows government vendors to submit and track invoices and receipt/acceptance documents over the web and allows government personnel to process those invoices in a real-time, paperless environment.

2.1.8 Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.9 Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation COR Contracting Officer Representative DA Department of the Army DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation KO Contracting Officer POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QC Quality Control QCP Quality Control Program TE Technical Exhibit WAWF Wide Area Work Flow

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES: N/A

3.1 Services. N/A

3.2 Facilities. N/A

3.3 Utilities. N/A

3.4 Equipment. N/A

3.5 Materials. N/A

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.1.1 Contractor Administrative Support Requirement: Contractor facility staff will be available during in-processing to assign lodging, keys, meal cards, provide move-in/move-out /housekeeping/linen distribution/maintenance/laundry/computer access instructions, and offer orientation to students with regards meals, parking, recreational facility, security and mail services.

Contractor facility staff will also be available throughout the course to address administrative issues with government staff.

4.1.2. Furnish facility and equipment necessary to meet the requirements for the provision of services established under the terms of this contract.

4.2 Secret Facility Clearance. N/A

4.3. Materials. N/A

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS.

5.1. Basic Service: The contractor shall provide lodging, housekeeping, maintenance, meals and facility support.

5.2 Lodging. The contractor shall provide lodging for up to 545 Officers. Five hundred twenty students and 25 instructors. Instructors shall be housed in a separate area from the students. The instructor population (25) will arrive one week prior to course execution. The contractor shall provide all double occupancy rooms, with a minimum capability to house 25% (100) of the students in single occupancy rooms due to their higher rank. The contractor shall note that male and female lodging shall be separate. Furthermore, the Contractor shall note that there exists the possibility of a student married to a student, warranting the need for mixed population occupancy.

The contractor shall provide lodging space within a quarter, to half a mile of the classroom/meeting areas. Furthermore, lodging space shall be within a quarter-mile of the location of the eating establishment for all three meals: breakfast, lunch, and dinner. The contractor shall provide air-conditioned lodging units and have fans available, if necessary. The contractor shall note that it shall provide one single billet room for staff to stay at the institution for Staff Duty purposes throughout the specified period.

5.3 Housekeeping and Maintenance Requirement: The contractor shall provide housekeeping and maintenance service. The contractor shall provide a pillow, blanket, and one full set of linens (pillowcase, bed sheets, washcloth, and towels). Daily towel exchange shall be available in or near the lodging area within an hour’s convenience to the class schedule. Sheet exchange with the same hours as towel exchange shall be offered at least one time during the course, with emergency exchange available if needed. The contractor shall ensure all pest control measure has been taken before the arrival of students. Provide hotel-like housekeeping service at least once during course, preferably at the midpoint. Must have 24-hour room maintenance for emergencies and 24-hour response time for non-emergency maintenance issues. The house keeping service must be in compliance with Center For Disease Control and Prevention housekeeping cleaning guidelines to prevent the spread of the virus that causes Covid 19.

5.4. Meal Requirement: The contractor shall provide foodservice for attendees, including three meals per day (breakfast, lunch, dinner). Meals will be available at specified times. Meals will be prepared daily and served hot. Meal service for the instructor population to start with the evening meal on a Monday. Meal service for the student population to start with the evening meal on a Sunday, and to conclude with breakfast on a Saturday. The location of the eating establishment must be within a quarter to half a mile of both the billeting and classroom/meeting rooms to accommodate the training schedule and lack of transportation assets. All meals shall have vegetarian and kosher/ethnically acceptable options. A morning and afternoon snack break shall be provided near the lecture halls and classrooms at the requested time. Snacks should include typical refreshment foods, not limited to fresh fruit, pastries, and beverages. Quantity must be sufficient so that all students can partake. For local students who are not residing on campus, request the ability to pay cash for meals. Mealtime must be agreed upon by the course staff and institution staff to ensure the minimal negative impact on training time. Instructors shall receive a meal card for dinner on the first night. Instructors on duty overnight shall receive meal cards for dinner of that day, breakfast, and lunch of the following day. Furthermore, meal cards shall be made available to all instructors for lunch.

5.5. Classroom Space requirement: The contractor shall provide Seventeen (17) classrooms to instruct a max of 40 students in each room. Eight of the classrooms need to be set up with desks so students may take notes during lectures. The remaining classrooms need to be arranged with tables and chairs around the tables to conduct the group work/practical exercises. Prefer to have the classrooms designated in pairs adjacent to each other, with one of each pair set up with desks for lectures and the other set up with tables for maps. Classrooms shall be air-conditioned, fans will be made available if necessary.

5.6. Auditorium Space Requirement: The contractor shall provide auditorium-style meeting space to accommodate up to 560 soldiers, including the staff members during the course, to include opening ceremonies on Monday and closing ceremonies on Saturday. A second auditorium with a capacity of 307 to be used in addition to the larger auditorium when the group is divided for training. The auditoriums must be air-conditioned.

5.7. Audiovisual Requirement: The contractor shall provide each classroom and the auditoriums with a PowerPoint LCD projector capability, a lectern, a screen, an overhead projector, and whiteboards and chalkboards. Auditoriums shall be equipped with microphones. The contractor’s technical support staff must be on-site during use.

5.8. In-processing Area Requirement: The contractor shall provide space to set up 15 tables for individual stations, space for height and weight measurement of attendees and two private areas for individual counseling. The contractor shall provide internet connectivity, power outlets for 15 computers and one (1) printer, and access to a copy machine and phone. The area must be available and ready for operation one day before on a Sunday. The area will be used for in-processing only.

5.9. Administrative Room Requirement: The contractor shall provide for the duration of course, a room to be used as an administrative area/message center to accommodate incoming messages, allow telephone calls and faxes to be received and sent. The room must be equipped with outlet capability for a copier, dedicated copier, telephone lines, internet connectivity, and space for staff work (up to 10 people). Need space for at least four distinct areas and meeting areas for the staff of 40. Equip with four long tables with chairs.

5.10. Medical Screening Room Requirement: The contractor shall provide a space near the administrative room that allows privacy so that a medical care professional can hold sick call on an as-needed basis during the class.

5.11 Laundry Facilities Requirement: The contractor shall furnish laundry facilities within a quarter to a half-mile of billeting available for students to use at their own expense,

5.12 Computer Access Requirement: The contractor shall allow students to access library or computer room if available when not in class. The contractor shall also provide Wi-Fi technology/ internet connectivity in the students’ rooms for students to utilize their personal computers.

5.13 Parking Passes Requirement: The contractor shall provide Students and DOD faculty and course staffs’ access and parking passes to park privately owned vehicles during the course. Two

(2) VIP/reserved spaces for course visitors shall be provided. Provide reserve parking passes for all instructions.

5.14. Recreational Facilities Requirement: The Contractor shall provide the students exclusive access to the track and field on measured track to perform physical fitness test for the 2-mile run and also a large, flat area to be used for push-ups and sit-ups. The track and flat area must have lights on by 0415 (4:15 AM) due to the early morning time scheduled for the Army Physical Fitness Test. The contractor will ensure that the sprinkler system will not commence between the hours of 0200 and 0800 (2:00 AM and 8:00 AM.) The contractor shall ensure all pest control measures (e.g., Fire ants) have been taken before the arrival of students. Students shall have access to indoor and outdoor fitness areas, including pool facilities, during non-class time.

5.15. Out-processing Area: The Contractor shall provide two administration rooms, preferably in two separate buildings, to reduce congestion while out-processing all 520 Officers. The rooms shall have a separate entrance and exit to provide a smooth transition. The rooms shall also be equipped with at least six long tables with 30 chairs. The contractor shall provide internet connectivity, power outlets for 15 computers and 1 printer, and access to a copy machine and phone

5.16. Security Requirement: The contractor shall provide 24-hour safety and security staff services. These services include, but are not limited to, monitoring the physical safety of buildings, door locks, patrolling or monitoring using surveillance systems and reporting suspicious behavior.

The facility staff will coordinate the opening and closing of the assigned meeting facilities.

5.17 Mail Service Requirements: The contractor shall provide the Students with the ability to receive mail and package delivery during the course. The mailing address must be available for distribution no later than 60 days before the course start.

6. DELIVERABLES

PERFORMANCE REQUIREMENTS SUMMARY

PERFORMAN

CE

OBJECTIVE

PERFORMANCE

STANDARD

METHOD OF

MEASUREMENT

PERFORMANCE

THRESHOLD

Task 5.2./5.3 Lodging/ Housekeeping and maintenance

Rooms shall be clean with working fixtures. Clean serviceable linen provided to

Student complaints.

Response time of Contractor.

There shall be no more than 20 complaints pertaining to the stated

7. CONTRACTOR MANAGEMENT REPORTING (CMR): The Contractor shall report all contractor labor hours (including subcontractor labor hours) required to perform services under this Army contract. The Contractor shall access the secure data collection site (http://www.sam.gov) and complete all required data fields.

The Contractor inputs shall include the labor executed during the period of performance for each Government fiscal year (FY), which runs October 1 through September 30. The Contractor inputs shall be reported any time during the FY, but must be reported no later than October 31 of each calendar year. Contractors shall direct questions to the help desk at: http://www.sam.gov.

students as needed. Insect free.

performance standard.

Task 5.3. Meals will be provided.

Snacks, morning and afternoon, will be served in the vicinity of the classrooms.

Meals will be available at specified times. Meals will be prepared daily and served hot. Snacks will be available at specified times TBD be staff. Sufficient snacks available so that each student may partake.

Student or staff complaints.

Response time of Contractor. There shall be 100% compliance. All meals including snacks will be available at the specified time.

There shall be no more than 20 complaints per meal pertaining to the stated performance standard.

Task 5.4.

Classroom space

Classroom accommodation for at least 40 students each or some variant with 17 classrooms. : Eight of the classrooms need to be set up with desks so students may take notes during lectures.

The remaining 9 classrooms need to be arranged with tables and chairs around the tables to conduct group work/practical exercises.

Classrooms shall be air-conditioned, fans will be made available if necessary.

Student and staff complaints.

Response time of Contractor.

No deviation to the set performance standard is acceptable because of the critical nature of this item.

TASK 5.4.

Classrooms shall be air-conditioned and fans will be made available if necessary.

Maintain computers and comfort of students in auditoriums, classrooms, and lodging.

Student and staff complaints.

Response time of Contractor

There shall be no more than 20 complaints pertaining to the stated performance standard.