QUESTIONS_posted_to_FBO_Solicitation_W9124D-19-R-0052_.pdf

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Maintenance and supply support for 17 owned Xerox WorkCenter 7855 printers locted at Fort Knox, KY.
Solicitation number
W9124D-19-R-0052
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Solicitation_W9124D-19-R-0052_Printer_Maintenance_and_Service_Ft_Knox,_KY.pdf PDF

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Solicitation W9124D-19-R-0052 – Maintenance and Supplies to Service Xerox Printers (MFD)

(Questions end 0900 EDT 5 September 2019)

Questions:

1. Can you breakdown the usages into both black & white prints and color prints?

The end user managing 17 printers reports that a sampling indicates that >65% are color prints of total prints made. The breakdown by individual machine is not tracked.

2. This contract will be for maintenance and supplies only, correct? Some of the language in Part 4 of the solicitation is geared to purchase of new machines.

The Solicitation / Contract language sets forth that in the eventuality of a MFD not being serviceable, a procedure is available for replacing that machine with a new one.

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