SF30_Amendment_of_Solicitation___W9124D-16-T-0081.pdf

0010895818

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

Reference solicitation W9124D-16-T-0081, Window s Server Information Technology (IT) Traiining Services is hereby amended and the follow ing is added and made apart of the solicitation and any aw ard therfore of:

See Summary of Changes

1. CONTRACT ID CODE PAGE OF PAGES

J 1 10

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 31-Aug-2016

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W9124D-16-T-0081

X 9B. DATED (SEE ITEM 11)

23-Aug-2016

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

31-Aug-2016

CODE

MISSION AND INSTALLATION CONTRACTING CMD

MICC FORT KNOX

BLDG 1109B STE 373

199 6TH AVE

FORT KNOX KY 40121-5720

W9124D 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W9124D-16-T-0081

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

The following items are applicable to this modification:

A. Provided herein are responses to the contractor's questions. Questions and Answers are as follows:

1. Question: According to Microsoft best practices, it is not recommended to have a training session with more than 15 students due to the interactive nature of the course. Does the Government intend to have multiple training sessions at the same time for all 47 personnel during this period?

Answer: The government does not intend to have multiple training sessions occur during the same time period.

The period of performance has been extended for each line item to allow contractors to schedule multiple sessions.

2. Question: Are you requiring the contractor to supply MOC “Microsoft Official Curriculum” and not grey market material such as Microsoft Press books?

Answer: This procurement is for "brand name or equal" "Microsoft Official Curriculum" training materials. If a contractor wishes to provide an equal, please supply descriptive literature information.

3. Question: Will the government be providing equipment and internet for the classrooms?

Answer: See section 3.2 and 3.3 of the Performance Work Statement.

4. Question: Are certification exam vouchers required for all students in each class?

Answer: A certificate of completion shall be required for each student after training. Exam vouchers are not required.

B. The required response date/time has changed FROM: 31-Aug-2016 11:00 AM TO: 06-Sep-2016 11:00 AM.

C. The extended descriptions have changed in Line items 0001- 0004 to incorporate the changes to the delivery schedule.

CLIN 0001

The CLIN extended description has changed from:

MOC 20411, ADMINISTERING WINDOWS SERVER 2012; PROVIDE (5) DAYS OF ON-SITE TRAINING

BY A CERTIFIED MICROSOFT INSTRUCTOR FOR (47) PERSONNEL DURING THE PERIOD OF 19

SEPTEMBER 2016 THROUGH 23 SEPTEMBER 2016 IN ACCORDANCE WITH (IAW) THE PERFORMANCE

WORK STATEMENT (PWS) INCLUDED HEREIN.

To:

MOC 20411, ADMINISTERING WINDOWS SERVER 2012; PROVIDE (5) DAYS OF ON-SITE TRAINING

BY A CERTIFIED AND ACCREDITED MICROSOFT OR EQUAL INSTRUCTOR FOR (47) PERSONNEL

DURING THE PERIOD OF 19 SEPTEMBER 2016 THROUGH 28 OCTOBER 2016 IN ACCORDANCE WITH

(IAW) THE PERFORMANCE WORK STATEMENT (PWS) INCLUDED HEREIN.

THE FIRST TRAINING SESSION SHALL BE CONDUCTED 19 SEPTEMBER 2016 THROUGH 23

SEPTEMBER 2016, ALL OTHER SESSIONS ARE TO BE SCHEDULED AND CONDUCTED NO LATER

THAN (NLT) 28 OCTOBER 2016.

CLIN 0002

MOC 20412, CONFIGURING ADVANCED WINDOWS SERVER 2012; PROVIDE (5) DAYS OF ON-SITE

TRAINING BY A CERTIFIED MICROSOFT INSTRUCTOR FOR (29) PERSONNEL DURING THE

PERIODOF 17 OCTOBER 2016 THROUGH 21 OCTOBER 2016 IAW THE PWS INCLUDED HEREIN.

MOC 20412, CONFIGURING ADVANCED WINDOWS SERVER 2012; PROVIDE (5) DAYS OF ON-SITE

TRAINING BY A CERTIFIED AND ACCREDITED MICROSOFT INSTRUCTOR OR EQUAL FOR (29)

PERSONNEL DURING THE PERIOD OF 17 OCTOBER 2016 THROUGH 18 NOVEMBER 2016 IAW THE

PWS INCLUDED HEREIN.

ALL TRAINING SESSIONS ARE TO BE SCHEDULED AND CONDUCTED NLT 18 NOVEMBER 2016..

CLIN 0003

MOC 20410, INSTALLATING AND CONFIGURING WINDOWS SERVER 2012; PROVIDE (5) DAYS OF ON-

SITE TRAINING BY A CERTIFIED MICROSOFT INSTRUCTOR FOR (47) PERSONNEL DURING THE

PERIOD OF 26 SEPTEMBER 2016 THROUGH 30 SEPTEMBER 2016 IAW THE PWS INCLUDED HEREIN.

MOC 20410, INSTALLATING AND CONFIGURING WINDOWS SERVER 2012; PROVIDE (5) DAYS OF ON-

SITE TRAINING BY A CERTIFIED AND ACCREDITED MICROSOFT INSTRUCTOR OR EQUAL FOR (47)

PERSONNEL DURING THE PERIOD OF 26 SEPTEMBER 2016 THROUGH 4 NOVEMBER 2016 IAW THE

PWS INCLUDED HEREIN.

ALL SESSIONS ARE TO BE SCHEDULED AND CONDUCTED NLT 4 NOVEMBER 2016..

CLIN 0004

MOC 20414, MICROSOFT IMPLEMENTING AND ADVANCED SERVER INFRASTRUCTURE; PROVIDE

(5) DAYS OF ON-SITE TRAINING BY A CERTIFIED MICROSOFT INSTRUCTOR FOR (15) PERSONNEL

DURING THE PERIOD OF 24 OCTOBER 2016 THROUGH 28 OCTOBER 2016 IAW THE PWS INCLUDED

HEREIN.

MOC 20414, MICROSOFT IMPLEMENTING AND ADVANCED SERVER INFRASTRUCTURE; PROVIDE

(5) DAYS OF ON-SITE TRAINING BY A CERTIFIED AND ACCREDITED MICROSOFT INSTRUCTOR OR

EQUAL FOR (15) PERSONNEL DURING THE PERIOD OF 24 OCTOBER 2016 THROUGH 18 NOVEMBER

2016 IAW THE PWS INCLUDED HEREIN.

ALL SESSIONS ARE TO BE SCHEDULED AND CONDUCTED NLT 18 NOVEMBER 2016..

D. Revised Performance Work Statement provided herein.

E. All other terms and conditions remain unchanged.

D. Revised Performance Work Statement

PERFORMANCE WORK STATEMENT (PWS)

Information Management Training for Employees

Part 1

General Information

1. GENERAL: This is a non-personal services contract to provide Windows Server Training for U.S. Army Human

Resources Command (AHRC), Personnel Information Systems Directorate (PERSINSD) employees. The

Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. All class materials shall be on hand prior to start date. All classes must be coordinated prior to start date.

1.1 Description of Services/Introduction: The purpose of this contract is to provide Information Management

Training for AHRC, PERSINSD employees via online, virtual or onsite. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the Information Management Training to PERSINSD employees as defined in this

Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract to ensure the proper accredited training or certification are met in accordance with the contract.

1.2 Background: The purpose of this contract is to provide Information Management Training for AHRC, PERSINSD employees via online, virtual or onsite.

1.3 Objectives: The contractor shall provide the requested training that provided the students with the skills identified in the course. Contractor shall ensure instructor is properly accredited to administrate the training in accordance with training and certification needs.

1.4 Scope: All training shall encompass the technical and administrative skills required to administer and manage the different hardware platforms and operating systems. The training shall provide a level and depth of knowledge to support the students with acquiring the technical and administrative knowledge to meet training or certification when applicable.

1.5 General Information

The requested training encompasses multiple technical and system administrative courses covering different hardware platforms and operating systems. The contractor shall identify the logical sequence of training courses to ensure students are training in the path which logically support the training objectives of the technology training being requested.

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Recognized Holidays: Contractor is not required to perform on the following holidays. If, dates changes are needed they shall be coordinated with the Contracting Officer prior to any action being taken.

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

1.6.2.1. The Department of Labor (DoL) Service Contract Act (SCA) wage determinations applicable to this procurement may require other holidays in addition to the above stated observances. It is the contractor’s responsibility to comply with all wage determination requirements and other appropriate/applicable DoL laws and regulations for its selected wage determinations.

1.6.3 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0830am-

430pm Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.4 Place of Performance: The work to be performed under this contract will be performed at USAHRC, FT Knox

KY, when available and via the internet when applicable.

1.6.5 Type of Contract: The Government will seek to award a firm-fixed contract.

1.6.6. COR: The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs and specifications; monitor contractor’s performance and notify both the contracting officer and contractor of deficiencies; coordinate availability of Government-furnished property; and provide entry of contractor personnel.

A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price estimates or changes in delivery dates.

The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.6 Security Requirements: The contractor shall ensure to have a DD254 if required.

1.6.7 Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. The close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.1 AT Level I Training: All contractor employees, to include subcontractor employees, requiring access to

Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: https://jkodirect.jten.mil/.

1.6.7.2 Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.7.3 iWATCH Training: The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 60 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

1.6.7.4 Contractor Employees Who Require Access to Government Information Systems: All contractor employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking

System) https://atc.us.army.mil/iastar/index.php at commencement of services, and must successfully complete the

DOD Information Assurance Awareness prior to access to the information systems and then annually thereafter.

1.6.7.5 Global Address Listing (GAL): All contract employees who require access to Government Information

Systems shall update their profile and Global Address Listing (GAL) information:

https://www.dmdc.osd.mil/milconnect within 10 working days of being granted IT access.

1.6.7.6 OPSEC Training: Per AR 530-1, Operations Security, new contractor employees must complete Level I

OPSEC training within 30 calendar days of their reporting for duty. All contractor employees must complete annual

OPSEC awareness training. All contractor employees will abide by OPSEC Policies.

1.6.7.7 Threat Awareness and Reporting Program (TARP). IAW AR 381-12, 1-10 all DA contract employees possessing a security clearance shall receive annual TARP training instructed by a CI agent or other trainer as specified in AR381-12,2-4b. Training shall be accomplished annually during the organization's scheduled TARP training session. In those instances where live training is not possible, such as in deployed theaters of operation, CI units may, in coordination with appropriate commanders, develop alternative means to conduct threat awareness training and meet the requirements of this AR 381-12.

1.6.7.8 Information assurance (IA)/information technology (IT) training: All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within 30 days of starting employment.

1.6.7.9 Annual Cyber Awareness Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete the Annual Cyber Awareness

Training located at the US Army IA Training Center web site listed below (previous training expires 25/Nov/13):

Link: https://ia.signal.army.mil/DoDIAA/default.asp.

1.6.7.10 Acceptable Use Policy: All contractor employees, to include subcontractor employees, requiring access to

Army installations, facilities and controlled access areas shall complete a new Acceptable Use Policy (Annual

Requirement) at the same web site: Link: https://ia.signal.army.mil/DoDIAA/default.asp. (Click “Login”, Log in with CAC, confirm information on page, click on “View and Sign AUP”.

1.6.11 Special Qualifications: The courses identified are training request and are specifically required for personnel to increase skills and knowledge to support mission needs and increase technical support services. Upon successful completion of training students shall be able to use the knowledge gained from the training to take and pass the certification examine when applicable.

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are

Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel will be required to obtain and wear badges in the performance of this service.

1.6.13 Data Rights: The Government has unlimited rights to all documents/material produced under this contract.

All documents and materials, to include the source codes of any software, produced under this contract shall be

Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other

Government rights.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the

Performance Work Statement.

2.1.4. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.5. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.6. QUALITY ASSURANCE. The government procedures to verify that services being performed by the

Contractor are performed according to acceptable standards.

2.1.7. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.8. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.9. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.10. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement

AR Army Regulation

CONUS Continental United States (excludes Alaska and Hawaii)

COTS Commercial-Off-the-Shelf

DA Department of the Army

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DOD Department of Defense

FAR Federal Acquisition Regulation

KO Contracting Officer

PERSINSD Personnel Information Systems Directorate

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: N/A

3.2 Utilities: The Government will provide classrooms to conduct the on-site training.

3.3 Equipment: The Government will provide computers, internet capability and projectors.

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Materials: The Contractor shall provide training course materials to include: folders, handouts, development guide and bound books for participants prior to start dates of classes.

Shipping address:

ATTN: Mr. Peter Laflamme

BLDG 6434-4 LOADING DOCK

1600 SPEARHEAD DIVISION AVE

FORT KNOX KY 40121-5001

4.3. Equipment: The Contractor shall provide a list of what equipment that will be provided if needed to the contracting officer.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide services for the requested training as identified in the technical exhibit 2. Where applicable training vouchers for certification exams and instructions for requesting exams shall be provided.

5.2. Task Heading. See Exhibit 2

5.3. CONTRACTOR MANAGEMENT REPORTING (CMR): The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the

US Army Human Resources Command via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/, and then click on "Department of the Army CMRA" or the icon of the DoD organization that is receiving or benefitting from the contracted services.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year

(FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2016. Contractors may direct questions to the help desk by clicking on "Send an email" which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component's CMR website".

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Attachment 1/Exhibit 1 – Performance Requirements Summary

7.2. Attachment 2/Exhibit 2 – Deliverables Schedule

EXHIBIT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

PERFORMANCE OBJECTIVE PERFORMANCE

STANDARD

PERFORMANCE THRESHOLD

The contractor/contractors shall provide the following training or courses:

Training Performance

Administering Windows Server 2012 95% 95%

Installing and Configuring Windows Server 2012

95% 95%

Configuring Advanced Windows Server 2012

Services

95% 95%

Microsoft Implementing an Advanced Server

Infrastructure

95% 95%

EXHIBIT 2

Deliverables/Schedule

I. Course: MOC 20411 Administering Windows Server 2012 – Five days of instructor led onsite training by a certified and accredited Microsoft Instructor or equal for 47 personnel during the period of 19 September 2016 through 28 October 2016, each participant shall receive a certificate of completion at the end of training. The first training session shall be conducted 19

September 2016 through 23 September 2016, all other sessions are no be scheduled and conducted NLT 28 October 2016.

II. Course: MOC 20412 Configuring Advanced Windows Server 2012 Services– Five days of instructor led onsite training by a certified and accredited Microsoft Instructor or equal for 29 personnel during the period of 17 October 2016 through 18 November 2016, each participant shall receive a certificate of completion at the end of training, all sessions are to be scheduled and conducted NLT 18 November 2016.

III. Course: MOC 20410 Installing & Configuring Windows Server 2012 – Five days of instructor led onsite training by a certified and accredited Microsoft Instructor or equal for 47 personnel during the period of 26 September 2016 through 4 November 2016, each participant shall receive a certificate of completion at the end of training, all sessions are to be scheduled and conducted

NLT 4 November 2016.

IV. Course: MOC 20414 Microsoft Implementing and Advanced Server Infrastructure – Five days of instructor led onsite training by a certified and accredited Microsoft Instructor or equal for 15 personnel during the period of 24 October 2016 through 28 October 2016, each participant shall receive a certificate of completion at the end of training.

All classes shall be coordinated prior to start date.