Draft_PWS_for_ASIST_23_Oc_15.pdf

PERFORMANCE WORK STATEMENT (PWS)

APPLIED SUICIDE INTERVENTION SKILLS TRAINING (ASIST)

AND TRAINING MATERIALS

PART 1

GENERAL INFORMATION

1.0. GENERAL: This is a non-personal services contract to provide certified ASIST - Training for Trainers (T4Ts) and training materials to the Director of Army Resiliency, as required by the Program Manager – Army Suicide Prevention Program (PM – ASPP) and Installation Coordinator for ASIST. The Government will not exercise any supervision or control over contractor or subcontractor personnel performing the services herein. Contractor and subcontractor personnel shall be accountable solely to the contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The contractor shall provide all certified personnel, transportation, supervision, materials, and other items and non-personal services necessary to perform ASIST support for the training of personnel using the ASIST methodology as defined in this PWS except for those items specified as Government furnished property and services. The contractor shall perform to the standards in this contract. The working assumption of the Suicide Prevention Program is that an undetermined number of Soldiers, Department of the Army (DA) Civilians and their family members may be at risk of suicide. Congress and the senior leadership recognize the Suicide Prevention Program is vital to maintaining mission effectiveness through individual readiness. Sustainment of this program generates substantial, positive public reaction, generating increased political support for U.S. objectives Army-wide. Also anticipated is increased operational effectiveness as effects of prolonged stress and family separation are mitigated through this program.

1.2. Scope: The contractor shall furnish certified trainers to conduct suicide intervention and risk assessment training for the Army Suicide Prevention Program (ASPP). The contractor shall support the PM - ASPP by providing trainers and training materials to the Director of Army Resiliency, as required by the PM - ASPP. The PM - ASPP acts as the Army's executive agent by providing direction and oversight in the execution of the Suicide Prevention Program. The primary objective of this requirement is to maintain a proactive and effective Suicide Prevention Program for Soldiers, DA Civilians, and their family members. The contractor shall provide the ASIST program with supervision and quality control during ASIST T4T training. The contractor shall comply with all applicable laws and regulations, including but not limited to Federal law, applicable state law(s), and Army and installation regulations.

1.3. Background: The Army continues to institute a multi-disciplinary, holistic approach to health promotion, risk reduction, and suicide prevention that accounts for the many challenges our Soldiers, Families and Army Civilians face. Other indicators of high-risk behaviors such as drug use, suicide attempts, and accidental overdose continue to be a challenge; however, the dramatic increases that the Army experienced between 2006 and 2009 have been slowed. Ensuring that leaders have access to ASIST contributes to improved leader awareness of high-risk behavior and are key elements of the Army’s approach.

1.4. Objectives: The Army strategy for suicide prevention training hinges on the provision of training resources in suicide intervention, risk assessment skills, and resilience. These training resources will be provided as a means to augment the ongoing educational programs already in place since 2001. All Army agencies are authorized to use this contract to satisfy their requirements for ASIST T4T courses and ASIST kits upon prior Government approval (see Section III of Ordering Guide). The primary objective is to maintain a proactive, effective and evidence-based suicide intervention and risk assessment skills training program for Soldiers, Families, and DA Civilians Army-wide, including senior leaders in the theaters of operations.

1.5. Operating Environment

1.5.1. Contract Manager (CM): The contractor shall provide a CM who shall be responsible for the performance of work, contract compliance and quality control on this contract and all Task Orders (TOs) relating to this contract. The name of this person and an alternate, who shall act for the contractor when the CM is absent, shall be designated in writing and a copy of designation shall be provided to the COR within five work days of this contract or TO award. The CM or in his/her absence the alternate, shall have full authority to act for the contractor on all contract matters relating to the daily execution of this contract and all related TOs. The contractor shall nominate a replacement CM and provide justification in writing (when any changes are required) to the KO for approval, a minimum of two weeks prior to implementing the proposed change. Replacement personnel must have same qualifications or higher. Contractors shall verify and validate credentialing, licenses, and other special qualifications in individual TOs.

1.5.2. Special Qualifications: The contractor is responsible for ensuring all employees possess and maintain current license and/or certification during the execution of this contract.

1.5.2.1. Minimum Qualification: As a minimum the contractor shall provide staffing with appropriate skills to perform the required work as set forth in each TO. The contractor shall provide qualified personnel certified as instructors for ASIST.

1.5.3. Performance Based Requirements: Performance requirements are described as performance objectives, measures, and standards in the following manner:

Performance Objective – A statement of the desired outcome or results.

Performance Measure – The critical characteristics of the objective that will be monitored by the Government.

Performance Standard – The targeted level or range of levels of performance measure, relating to the Acceptable Quality Level (AQL) for the objective.

Use of Measure and Standards – Not every performance objective in this contract has a related performance measure or performance standard. However, every performance measure is a contractual requirement. For those performance objectives that do not specify a measure or standard, the measures and standards are in accordance with standard commercial practices and the above criteria. The Government will use the approved Quality Assurance Surveillance Plan (QASP) to monitor contractor’s performance.

1.6. Contract and Task Order Management: The contractor shall provide contract oversight to capture and ensure accountability, efficiencies, innovations and cost savings while performing TOs for training support services as required in Part 5.

1.6.1. The contractor shall maintain a status review process for planning and controlling all activities to ensure completion of all requirements under this contract and any TOs issued. The contractor shall ensure adequate qualified staffing is provided and maintained to support each TO award. The contractor shall at all times maintain an adequate work force to ensure uninterrupted performance of requirements as defined within this PWS.

1.7. Contractor Employee Identification/Conduct/Removal

1.7.1. Employee Identification: All contractor personnel conducting training on the contract/TO shall identify themselves as contractor employees to avoid creating an impression in the minds of members of the public that they are Government officials. Contractor shall also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor (to include all subcontractors) shall provide each employee an Identification (ID) badge, which includes at a minimum, the company name, employee name and a color photo of the employee. ID badges shall be worn at all times during which the employee is performing work under this contract. The contractor (to include subcontractors) shall be responsible for collection of ID badges upon completion of the contract or termination of employee. A listing of issued ID cards shall be furnished to the KO prior to the contract performance date and updated as needed to reflect contractor and subcontractor personnel changes.

1.7.2. Employee Conduct: The contractor’s employees shall ensure that all contractor employees present a professional appearance at all times, and that their conduct does not reflect discredit on the customer, the United States, or the Department of the Army.

1.7.3. Removal of Employees for Misconduct or Security Reasons: The Government may, at its sole discretion, direct the contractor to remove any contractor employee from Government facilities or performance under contract/TOs for misconduct or security reasons. Such removal does not relieve the contractor of the responsibility to provide sufficient qualified personnel for adequate and timely service. The KO will provide the contractor with an immediate rationale for removal of the employee.

1.7.4. Employment of Government Personnel. The contractor shall not knowingly employ any person who is a U.S. Government employee if employing that person would create a conflict of interest. Additionally, the SP shall not knowingly employ any person who is an employee of the Government, either military or civilian, unless such person seeks and receives written approval according to DoD 5500.7-R, Joint Ethics Regulations (JER) by the individual’s commander or director. A copy of the authorization will be provided to the COR. In addition, the contractor is prohibited from employing Government Quality Assurance Representatives (QAR) whom the contractor knows or should have known are responsible for monitoring any contracts/subcontracts awarded to the service provider.

1.8. Type of Contract: The Government anticipates award of a Requirements Type Contract (RTC). The RTC will consist of Firm Fixed-Priced (FFP) Contract Line Item Numbers (CLINs) for procurement of training courses and training kits. The pricing structure established in the base RTC will be used to build the FFP CLINs for each individual task order.

1.9. Period/Place of Performance/Hours of Operations

1.9.1. Period of Performance: The period of performance shall be for a base period of 36 months.

Task Orders (TOs) may be issued at any time during the base period. The performance period and delivery schedule will be specified in the TO. The ordering period for the contract is as follows:

Base Ordering Period: 22 Nov 2015 to 21 Nov 2018

1.9.2. Place of Performance: The contractor shall perform services under this contract at Government owned or leased facilities on installations supporting the requirements in both Continental United States (CONUS) and Outside Continental United States (OCONUS). These installations will be identified in each TO. Technical Exhibit (TE) 3 includes a listing of potential training locations and estimated number of classes per site.

1.9.3. Hours of Operation: The contractor is responsible for conducting business, at a minimum, between the hours of 8:00 AM and 4:30 PM, Monday thru Friday, for a maximum of 40 hours per week pay period or a maximum of 80 hours per two week pay period, except on federal holidays or any other holidays in accordance with the Department of Labor (DOL) guidance for each location or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Overtime is not authorized under this contract. The contractor may be required to perform services on weekends and during travel to meet the mission.

Changes in the work schedule shall be mutually agreed upon between the Government and the contractor. The contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential. The contractor is not required to perform services on the following federal holidays:

New Years Day 1st day of January (or observed) Martin Luther King Jr.'s Birthday 3rd Monday of January Washington’s Birthday* 3rd Monday of February Memorial Day Last Monday of May Independence Day 4th day of July (or observed) Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November (or observed) Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December (or observed)

* This holiday is designated as "Washington’s Birthday" in section 6103(a) of title 5 of the United States Code (USC), which is the law that specifies holidays for Federal employees. This holiday may also be known as “President’s Day”.

1.9.3.1. When one of the above mentioned legal holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When a legal holiday falls on a Saturday, the proceeding Friday is observed as a legal holiday. This list of holidays relates to Government duty days and is not intended to supplement or otherwise alter the provisions of any Wage Determination regarding applicable paid holidays.

1.9.3.2. It is understood and agreed between the Government and the contractor that observance of such days by Government personnel shall not be a reason for an additional period of performance, or entitlement of compensation except as set forth within the contract. In the event the contractor’s personnel work during the holiday, the contractor may reimburse them; however, no form of holiday or other premium compensation will be reimbursed either as a direct or indirect cost, other than their normal compensation for the time worked, unless stipulated otherwise.

1.9.3.3. When the Department of Defense (DOD) grants excused absence to its employees, the contractor agrees to continue to provide sufficient personnel to perform critical tasks already in operation or scheduled, and shall be guided by the instructions issued by the KO. Changes in employee work schedules shall comply with the terms and conditions of the contract, to include payment provisions.

1.9.3.4. If Government personnel are furloughed, the contractor shall contact the KO to receive direction. It is the Government’s decision as to whether the contract price/cost will be affected as a result of Government shutdown and/or furloughed Government employees. In the event that Government shutdown and/or furloughed Government employees’ impacts contract price/cost, a negotiated settlement will be reached as deemed appropriate by the KO.

1.10. Training Requirements

1.10.1. The contractor shall track all training requirements, and ensure that all contractors working on this contract and resulting task orders are compliant. If the training requirements are not met, the Government (installation or command) may refuse access to systems or work location and the contractor shall be considered delinquent in providing acceptable staff.

The contractor shall maintain training records that are subject to inspection upon request from the Government. In addition, the contractor shall report employee names, their locations, and dates personnel have completed the requisite training required by the Government as part of the Monthly Status Report (MSR).

1.10.2. Sexual Harassment and Assault Response Prevention (SHARP) Training: In accordance with the NDAA Fiscal Year 2012 (sections 584 and 585), contractor personnel supporting this contract and resulting TOs shall complete SHARP training. The contractor shall complete the training seven business days prior to start of work/employment and annually thereafter. Training can be access at the following website: http://www.sexualassault.army.mil/. The contractor is responsible for ensuring all applicable employees have completed requisite training yearly, and shall certify that their workforce have completed the training per the instructions listed in PWS paragraph 1.10.1.

NOTE: In the event that the automated system at the listed website is not available (e.g., server problems), contractor shall notify the ACOR, COR and KO in order to attain resolution of this issue.

1.10.3. AT Level 1 training. Pursuant to Department of Defense Instruction (DODI) Number 2000.16, “DoD Antiterrorism (AT) Standards,” dated December 8, 2006, each contractor employees, to include subcontractor employees, requiring access to a Federally-controlled installation, facilities and/or Federally-controlled information system(s) or access areas shall complete AT Level I awareness training within five calendar days after contract or TO award. The contractor is responsible for ensuring that all applicable employees have completed AT awareness training and shall certify that their workforce has completed the training through the submission of completion certificates for each affected contractor employee and subcontractor employee, to the COR within five calendar days after completion of training by all employees and subcontractor personnel.

In the event that the automated system at https://atlevel1.dtic.mil/at/ is not available (e.g., server problems), Level I AT awareness training can be provided by a qualified instructor. However, if the training is not completed online, the Level I AT awareness instructor qualification must be coordinated with the installation antiterrorism officer (or installation security equivalent). Prior to receiving the instructor provided training, the contractor shall submit the name(s) of approved instructors, associated costs, and associated schedule impacts to the KO for approval. Costs incurred for instructor provided training that was not approved in advance by the KO may not be reimbursable and will be reviewed on a case by case basis to determine if approval is warranted. Antiterrorism performance (Level I AT Awareness Training attendance and compliance) may be documented as a performance metric under the resultant contract, and be part of past performance information in support of future source selections.

1.10.4. AT Awareness Training for Contractor Personnel Traveling Overseas. This standard language required US based contractor employees and associated sub-contractor employees to make available and to receive Government provided Area of Responsibility (AOR) specific AT awareness training as directed by Army Regulation (AR) 525-13. Specific AOR training content is directed by the combatant commander with the unit ATO being the local point of contact.

1.11. Installation/facility access and general protection/security policy and procedures. Contractor and all associated sub-contractor(s) employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures. The contractor shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce shall comply with all personal identity verification requirements as directed by DOD, Headquarters, Department of the Army (HQDA) and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.12. For contractors that do not require Common Access Card (CAC), but require access to a DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014- 05/Army Regulation (AR) 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative), or, at OCONUS locations, in accordance with Status of Forces Agreements (SOFAs) and other theater regulations.

1.13. For Contract Requiring Performance or Delivery in a Foreign Country, DFARS Clause 252.225-7043, Antiterrorism/Force Protection for Defense Contractors Outside the US. This clause applies to both contingencies and non-contingency support. The key AT requirement is for non-local national contractor personnel to comply with theater clearance requirements and allows the combatant commander to exercise oversight to ensure the contractor’s compliance with combatant commander and subordinate task force commander policies and directives.

1.14. Status of Forces Agreement (SOFA). Contractor shall comply with the provisions of current SOFAs of host nations identified in the PWS.

1.15. Pre Outside the Contiguous United States (OCONUS) Travel File (PRO-FILE). PRO-FILE is the means by which Army contractors provide data to Personnel Recovery Mission Software (PRMS) which in turn utilizes this data to create digital Isolated Personnel Report (ISOPREP) files.

Individual Department of Army (DA) contractors shall submit their PRO-FILE Survey through Army Knowledge Online (AKO) at https://medinah.sed.apg.army.mil/PRO-File/ within 90 days of OCONUS travel. Completion of the PRO-FILE survey is mandatory for all DA contractors traveling OCONUS for official duty purposes. PRMS digital ISOPREP files created through the PRO-FILE survey remain valid for a maximum of one year from date of completion.

1.16. In completing the PRO-FILE Survey, DA contractors shall utilize the following Unit Identification Code (UIC) corresponding to the geographic area of employment:

Unit Identification Code

UIC AOR Country

W11111 CENTCOM AFGHANISTAN

W11112 CENTCOM IRAQ

W11113 CENTCOM KUWAIT

W11114 CENTCOM HORN OF AFRICA

W11115 CENTCOM OTHER

W22221 SOUTHCOM ALL COUNTRIES

W33331 EUCOM ALL EXCEPT SETAF

W33332 EUCOM SETAF

W44441 PACOM ALL EXCEPT SOUTH KOREA

W44442 PACOM SOUTH KOREA

W55555 NORTHCOM ALL COUNTRIES

W77777 AFRICOM ALL COUNTRIES

PRO-FILE and PRMS Management Support

PRO-FILE and PRMS management support for this contract will be provided by the Army COR.

1.16.1. Security Requirements. This PWS is accompanied by a Department of Defense Contract Security Classification Specification (DD254) (See Technical Exhibit 9), DoD Directive 5220.22-M, DoD Industrial Security Manual for Safeguarding Classified Information, and any revisions, thereto, as well as Industrial Security Regulation DoD 5220.22-R and DoD Postal Manual 4525-M.

1.16.2. The contractor may have access to classified information through the performance of this requirement. Contractor personnel performing work under this contract must have a National Agency Check Investigation (NACI) prior to implementation of phase-in and must maintain the level of security required for the life of the contract. In addition, contractor personnel handling mail must have a secret clearance prior to performing mail duties and must maintain the secret clearance for the life of the contract. The contractor shall be responsible for safeguarding information of a confidential or sensitive nature. Failure to safeguard any classified/privileged information which will involve the contractor or the contractor's personnel or to which they may have access may subject the contractor and/or the contractor's employees to criminal liability under Title 18, Section 793 of the United States Code (USC). Consistent with Title 5 USC 552a, provisions of the Privacy Act apply to all records and reports maintained by the contractor.

1.16.3. Contract employees traveling to Germany on official TDY travel are subject to the provisions of Army in Europe Regulation 715-9, Section VI, paragraphs 27 and 28 respectively entitled "FAX-BACK" and “TESA/ASSA TDY.” This process requires that the contractor employees receive approval from the German Federal Ministry of Labor prior to their arrival in Germany. This regulation and the applicable request forms can be accessed online on the Civilian Human Resource Management Agency Headquarters, US Army, Europe, web site at http://www.per.hqusareur.army.mil/cpd/docper/ae_reg_715_9_on_line.htm. Reference: DODD 8500.01e Information Assurance (IA) 23 April 2007, and DODI 8500.2 Information Assurance (IA) Implementation, 6 February 2003.

1.17. Travel and Other Direct Costs (ODCs): Contractor shall include all costs in the contractor’s FFP. This category includes travel, reproduction, and shipping expenses associated with training activities and visits to Government facilities. No additional costs shall be allowed.

1.18. QUALITY CONTROL (QC), ASSESSMENT AND REMEDY.

1.18.1. Quality Control and Assurance.

1.18.1.1. Quality Control: The contractor shall have an established effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop, implement and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services are provided to the Government. The contractor’s quality control program is the means by which it ensures that work performed complies with the requirement of the contract. Within 30 calendar days of contract award, the contractor shall submit its comprehensive written QCP to the COR and KO for review. Any changes to the QCP during the contract shall be submitted to the KO and COR within five working days of the proposed change, for review. The QCP shall contain at a minimum:

Contract number (and task order number, if applicable);

Description of processes and controls used to verify acceptable performance;

Contractor developed metrics used to verify performance level of each task order objective;

The metrics will be reported as a quantitative value (%, >, <, etc.) and the definition and numerical figures used to calculate the % or reportable outcome;

The task order objectives, associated standards, metrics, and quantitative values for each metric shall be reported in the MSR that clearly identifies the monthly performance level against each task order objectives;

Continuous process improvement; procedures for scheduling, conducting, and documentation of inspection;

Discrepancy identification and correction;

Corrective action procedures to include procedures for addressing Government discovered non-conformances;

Procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies;

Procedures for trend analysis;

Procedures for collecting and addressing customer feedback/complaints.

1.18.1.1.1. Corrective Actions (CA). At any time it is determined by the KO that the quality control system, personnel, instructions, controls, tests, or records are not providing results which conform to contract requirements, action shall be taken by the contractor to correct the deficiency. If a Contract Deficiency Report (CDR) is issued the contractor shall develop a Corrective Action Plan (CAP) which identifies the root cause, CA for the root cause, CA for the specific non-conformance and CA to the root cause to prevent recurrence and a corrective action including the timeline for completion.

1.18.1.2. Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is a Government only document primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s) as illustrated within the PWS and Technical Exhibit (TE) 1 - Performance Requirements Summary (PRS). A similar plan is required for each TO awarded. All performance ratings will use (Exceptional, Very Good, Satisfactory, Marginal, or Unsatisfactory), as defined in FAR subpart 42.15, Contractor Performance Information. The Government reserves the right to conduct compliance surveillance or any contractual requirement of this acquisition.

1.18.2. Government Remedies: The KO will follow FAR 52.212-4, “Contract Terms and Conditions-Commercial Items” or FAR 52.246-4, “Inspection of Services-Fixed Price.”

1.19. Post Award Conference: The contractor shall conduct a project kickoff meeting within 10 calendar days of the contract or TO award. Meeting will be held via teleconference with the following minimum personnel in attendance: PM, Administrative KO, and COR. Contractor shall provide orientation, review cycles, and shall discuss administrative matters. The purpose of this meeting is to achieve a clear and mutual understanding of all contract requirements and identify and resolve any potential problems. This meeting is not a substitute for the contractor’s full understanding of the work requirements at the time offers are submitted, nor is it to be used to alter final agreement arrived at in any negotiations leading to contract award. The contractor shall provide minutes documenting post award conference to the COR and KO within five days after meeting.

1.20. Periodic Progress Meetings: The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the COR will apprise the contractor of how the Government views the contractor's performance and the contractor shall apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government. Periodic Progress meetings shall be conducted quarterly, unless otherwise needed more frequently.

1.21. Contract Administration

1.21.1. Notwithstanding the contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination between the Government and the contractor. The following provides the roles and their respective authority during the performance of the contract.

1.21.2. Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract and the resulting TOs. In the event the contractor effects any such change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk of the contractor. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be effected without a written modification to the contract executed by the KO authorizing such changes.

1.21.3. Contracting Officer's Representative (COR). The COR will be identified by separate letter.

The COR monitors all technical aspects of the contract/TO and assists in contract/TO administration.

The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract/TO; perform inspections necessary in connection with contract/TO performance; maintain written and oral communications with the contractor concerning technical aspects of the contract/TO; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor contractor's performance and notify both the KO and contractor of any deficiencies; coordinate availability of Government furnished property; and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract or resulting TO. The COR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems.

1.21.4. Contractor. The contractor shall not accept any instructions issued by any person employed by the U.S. Government or otherwise, other than the KO or the COR acting within the limits of his or her authority. The contractor shall not in any way represent that he is a part of the U. S. Government or that he has the authority to contract or procure supplies for the account of the United States of America.

1.21.5. The basic contract will be administrated by the office indicated in SF 1449, Block 16.

Individual orders will be administrated as designated in the order.

Government Points of Contact (POCs):

MICC Knox KO Contracting Officer: Marsha S. Barnett Email Address: marsha.s.barnett.civ@mail.mil Telephone number: 502-624-3805

Contract Specialist: Andrew J. Spencer Email Address: andrew.j.spencer.civ@mail.mil Telephone number: 502-624-8049

Army Resiliency Directorate (ARD) Contracting Officer’s Representative: Walter Wood Email address: walter.c.wood6.civ@mail.mil Telephone number: 703-571-7221

Contractor’s Contract Administration:

Contractor’s Administration Office:

Point of contact: To be completed by the offeror E-mail address: To be completed by the offeror

1.22. Ordering

1.22.1. Ordering will be centralized. All Army agencies are authorized to use this contract to satisfy their requirements for ASIST T4T courses and ASIST kits upon prior Government approval (see Section III of Ordering Guide). Requiring Activities must coordinate and seek approval from the COR prior to initiation of actions. After clearance, COR contacts KO, who is empowered to place orders in accordance with the terms and conditions of the contract, the FAR, DFARS (as applicable), and their own agency procedures. Any request for deviation from the terms of this contract must be submitted through COR to KO for Government approval.

1.22.2. Ordering terms and conditions.

(a) All orders issued under this contract are subject to the terms and conditions of this contract. The contract takes precedence in the event of conflict with any order.

(b) All services and supplies under this contract will be ordered by issuance of written TOs in accordance with Federal Acquisition Regulation (FAR) subpart 16.5, Indefinite Delivery Contracts and Defense Federal Acquisition Regulation Supplement (DFARS) 216.505, Indefinite Delivery Contracts, FAR Part 12. An appropriate order form (SF 1449) shall be issued for each order.

(c) The place of performance and/or delivery for all items will be cited under individual TOs issued under this contract.

(d) The contractors shall respond to all Task Order Requests (TORs) within the proposal submission date, as specified in the TOR submittal instructions.

(e) The contractor shall be responsible for all bid and proposal costs incurred in performance of the contract.

(f) Performance under orders shall commence only after receipt of an executed order via facsimile, e-mail, or by verbal direction from the KO. If verbal direction is given, written confirmation will be provided within five working days of the verbal order. The Government shall not be obligated to reimburse the contractor for work performed, items delivered, or any costs incurred, nor shall the contractor be obligated to perform, deliver, or otherwise incur costs except as authorized by duly executed orders.

(g) The KO reserves the right to withdraw and cancel a TO Request for Proposal (RFP) if issues pertaining to the proposed task arise that cannot be satisfactorily resolved.

1.23. Data Rights. The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government.

These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.24. Monthly Status Report (MSR): The contractor shall generate and submit the MSR to the COR and KO NLT the 5th day of each month. The MSR shall include activities of those assigned to the project, problems encountered, actual or recommended corrective action, results from quality control inspections conducted by the contractor, and workload performed during the previous month.

At a minimum, the contractor shall report the areas identified in TE 3, Estimated workload data, and the following items in an excel spreadsheet format:

Contract/TO number;

Period of performance covered by the report;

Describe problems encountered; if none, so state;

Actual or recommended corrective action; if none, so state;

Workload performed during the month; at a minimum, the contractor shall report the workload in an excel spreadsheet format correlating to TE 3;

o Number of classes held o Number of successful attendee course completions

Provide the results from quality control evaluations completed; at a minimum data shall include, but not be limited to:

(1) The area of the TO inspected,

(2) Evaluation method (i.e., random sampling, 100% inspection), sampled population, standard, and whether or not the standard was met,

(3) If standard was not met, provide detailed explanation of corrective measure taken to resolve;

Training completed by contractor and subcontractor personnel (i.e. SHARP training);

Training Needs Assessment and Recommendations;

Training critique summary.

PART 2

DEFINITIONS & ACRONYMS

2.0. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR: A supplier or vendor having a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (CO or KO): A person with authority to enter into, administer, and or terminate contracts/TOs, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR): An employee of the U.S.

Government appointed by the KO to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE: A service output that does not meet the standard of performance associated with the PWS.

2.1.5. DELIVERABLE: Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. PHYSICAL SECURITY: Actions that prevent the loss or damage of Government property.

2.1.7. QUALITY ASSURANCE (QA): The Government procedures to verify that services being performed by the contractor are performed according to acceptable standards.

2.1.8. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.9. QUALITY CONTROL (QC): All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.10. SUBCONTRACTOR: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.11. WORK DAY: The number of hours per day the contractor provides services in accordance with the contract.

2.1.12. WORK WEEK: Is defined as Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

AOR Area of Responsibility AQL Acceptable Quality Level AR Army Regulation ARD Army Resiliency Directorate ASIST Applied Suicide Intervention Skills Training ASIST T4T Applied Suicide Intervention Skills Training - Training for Trainers ASPP Army Suicide Prevention Program AT Antiterrorism CA Corrective Action CAC Common Access Card CAP Corrective Action Plan CDR Contract Deficiency Report CLIN Contract Line Item Number CM Contract Manager CMRA Contractor Manpower Reporting Application CONUS Continental United States COR Contracting Officer Representative DA Department of the Army DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense DODI Department of Defense Instruction DOL Department of Labor FAR Federal Acquisition Regulation FFP Firm Fixed-Priced FPCON Force Protection Condition FY Fiscal Year HQDA Headquarters, Department of the Army ID Identification JER Joint Ethics Regulations KO Contracting Officer MSR Monthly Status Report NCIC-III National Crime Information Center Interstate Identification Index OCONUS Outside Continental United States ODC Other Direct Costs OSHA Occupational Safety and Health Administration PM Program Manager PM - ASPP Program Manager - Army Suicide Prevention Program POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAR Quality Assurance Representative QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan RFP Request for Proposal RTC Requirements Type Contract SHARP Sexual Harassment and Assault Response Prevention SOFA Status of Forces Agreements

T4T Training for Trainers (Five-day workshop) TE Technical Exhibit TO Task Order TOR Task Order Request TSDB Terrorist Screening Database

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

ITEMS AND SERVICES PROVIDED FOR CONTRACTOR USE UNDER THIS TO:

3.0. Facilities: The Government will provide facilities specified in individual TOs. The Government will provide sufficient classroom space for the contractor to perform services as required. The Government will meet all requirements for access to Government networked systems once the contractor has met requirements as outlined in the PWS.

3.1. Utilities: The Government will provided all utilities within the facility such as but not limited to, electricity, water and sewer. The contractor shall instruct employees in utilities conversation practice. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include such practices as turning off lighting in rooms not in use.

3.2. If the work under this contract involves performance on Government installations, facilities or leased facilities, the Government will provide the contractor with facilities for training completion at work sites both in CONUS and OCONUS.

3.3. Access for contractor, their employees and their vehicle(s) to Government facilities. The Government will permit access to all contractor employees who are providing support services on Government facilities in accordance with this contract and related TOs.

3.4. OCONUS Government provided facilities and services. The Government will permit contractor personnel and approved subcontractors working in OCONUS area access to the services and facilities.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.0. The contractor shall furnish all supplies, equipment, supervision, materials, and services necessary to perform the requirements of the PWS except for items specifically stated in Part 3 of the contract or subsequent TOs.

4.1. Materials. The contractor shall provide all ASIST related materials for contractor to meet performance requirements. The contractor shall also be responsible for all materials delivered and work performed until completion and acceptance of the entire work.

4.2. Permits, Taxes, Licenses, Ordinances, and Regulations. The contractor shall, at his own expense, obtain all necessary permits, give all notices, pay all license fees and applicable taxes, comply with municipal, State, and Federal laws, ordinances, rules and regulations applicable to the business carried on under this contract.

PART 5

SPECIFIC TASKS

5.0. SPECIFIC TASKS: The contractor shall provide certified trainers (instructors), equipment, supplies, tools, materials, supervision, and conduct training in accordance with referenced DoD Directives, Army regulations, the PM, and any portion of the contractor's proposed processes that are incorporated into this contract/TO.

5.1. The contractor shall provide certified trainers to train up personnel for each of the suicide intervention and risk assessment training (ASIST T4T) at the locations listed in each TO. NOTE:

The Government tracks eligible population on Installation and schedules a 24-person class when necessary to maintain the required levels as per the discretion of the Installation Senior Commander.

5.2. The contractor personnel shall coordinate, host, and serve as instructors for the T4T course.

The contractor shall ensure trainers have most recent kits and training materials prior to conducting training. The contractor shall provide material upgrades to trainers at no additional cost to the Government. The contractor shall submit a class roster, completion dates and certificates, course survey, contact information to the COR and KO within five business days of course completion.

5.2.1. The contractor shall identify to KO and COR when newer versions/upgrades of material (including ASIST kits) become available and notify instructors via e-mail within ten days. The contractor shall offer and provide refresher training to instructors as it becomes available, at no additional cost to the Government, to assist with the adherence of training guidance.

5.2.2. The contractor shall provide a contingency plan for incomplete training due to weather, or other unforeseeable events, for Government approval within ten calendar days of contract award.

5.2.3. The contractor shall attend (at contractors expense) training to maintain credentials as a Senior Training Coach.

5.2.4. The contractor shall provide sufficient training material for each person that will enable the candidate to make a professional estimation of the risk of suicide, overcome personal biases regarding suicide to allow for a successful intervention, successfully intervene to immediately reduce the risk of self-harm when a person is determined to be at risk for suicide, and acquire appropriate reference materials that will assist with their own ongoing learning.

5.3. The contractor shall conduct suicide intervention and risk assessment training workshops (ASIST T4T) at the locations listed in each TO.

5.3.1. The contractor shall provide suicide intervention and risk assessment workshop materials to prepare personnel to prevent/minimize the risks of suicidal behavior within their organizations.

Contents of the suicide intervention workshop material should address the following topics:

Awareness in suicide facts Advises on the expectations of the training Exploring one's attitudes regarding suicide Overview of the intervention needs of a person at risk Provide participants with the knowledge and skills to recognize and assess risk

Provide model for effective suicide intervention Develop plans to reduce the risk of suicide Hands on training (military role plays) to develop skills through observation and simulation exercises to practice the intervention model Networking – Commit participants to transform local resources into helping networks

5.4. Training Materials. The contractor shall provide sufficient numbers of current training materials in the form of ASIST Kits to be delivered to Installation POCs as identified and required in each TO. The contractor shall deliver kits within 30 days of TO award, unless stated otherwise, for all CONUS locations and within 45 days of TO award, unless stated otherwise, for all OCONUS locations. The contractor shall include shipping cost of kits as part of their FFP and shall notify KO and COR of availability of newer versions electronically.

5.4 Contractor Manpower Reporting Application (CMRA): The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address https://Contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative (COTR) or also know as the Contracting Officer’s Representative (COR); (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub- Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub- Contractors); (7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city,…