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TECHNICAL EXHIBIT 3
PERFORMANCE REQUIREMENTS SUMMARY
The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. Contractor trends of less than acceptable performance may result in reductions in monthly payments to reflect the reduced value of the services performed. The "PROPORTION CORRECTIVE ACTION" represents the percentage of the contractor’s total payment that may be deducted for unacceptable performance.
| Required Service |
| Para Number |
| Performance Standard |
| Acceptable Level of Performance (ALP) or Acceptable Quality Level (AQL) |
| Method of Surveillance |
| Disincentive |
| Provide Training Support |
| 5.2 |
| IAW the PWS 5.2 and all applicable regulations |
| 98% |
| Daily Observation, Monthly Reports |
| Daily Rate |
| Conduct Classroom instruction with qualified and certified instructors |
| 5.3 |
| Prepare classroom for instructions. Deliver training IAW PWS 5.3, POI, guidance, and applicable regulations/SOPs |
| 98% |
| Daily classroom observations and Monthly review of instructor evaluations |
| Daily Rate |
| Provide Lesson Plans / Training Materials and Updates |
| 5.2, 5.3 |
| Maintain Course material. Delivery shall occur within two (2) business days of the due date. Initial delivery of all training status updates shall be no less than 95% complete for content |
| Must be submitted on time 97% of the time. |
| Evaluation and review of lesson plans and curriculum by COR |
| Daily Rate |
| Monthly Progress Report |
| 5.1 (All) |
| Provide monthly report of requirements, problems, deliverables and significant events |
| Must be submitted with invoices within 10 calendar days at the end of the billing cycle 97% of the time |
| 100% inspection, random sampling, planned inspection, periodic inspection |
| Contractor's performance documented on monthly reports |
| Attendance Reports |
| 5.3 |
| Provide daily attendance report prior to class starting |
| 100% |
| Daily review of attendance report by COR. Or other designated personnel |
| Contractor's performance documented on monthly reports |
| In Progress Reviews |
| 5.1 (All) |
| Attend in progress reviews and provide written reports |
| 100% |
| Observation of personnel attendance and review of reports, sign in rosters for IPR's by COR |
| Contractor's performance documented on monthly reports |
| Academic Reports |
| 5.3 |
| Maintain and provide academic report upon request to COR |
| 100% |
| Review of Academic Report by COR |
| Contractor's performance documented on monthly reports |
| Prepare Invoices (WAWF) |
| 5.5 |
| Prepare monthly invoice in accordance with invoicing instructions. |
| Must be submitted within 10 calendar days at the end of the 30 day billing cycle 97% of the time |
| Review of monthly invoices by COR |
| Contractor's performance documented on monthly reports |
